Immppaacctt - DEEP MANUFACTURING RUN

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Impact
 FALL 2021

             WAUKESHA COUNTY TECHNICAL COLLEGE

                                          An Educator’s Journey
                                                   Faculty, staff dive deep into
                                                             the art of teaching

MANUFACTURING
         RUN          ties
                DEEP
                 Dr. Richard Barnhouse continues to expand relationships
                 with local employers, students and alumni
Immppaacctt - DEEP MANUFACTURING RUN
President
Enjoy the fall edition of Impact!                                                                                 A Message from the
WCTC Impact is designed to showcase stories
of how our graduates, students, instructors, and
                                                                                                                  WCTC
community and business partners strive to make a
difference in the world around them and how WCTC
has propelled them to succeed. This publication
highlights the latest happenings, changes and                                                      During the initial nine months serving as president of WCTC, I
improvements at the College and it shines a light                                                  have had the privilege to meet with business and industry leaders,
on student and alumni achievement.                                                                 employers, manufacturers, legislators and many organizations
                                                                                                   throughout Waukesha County and across Southeast Wisconsin. One

WHAT'S INSIDE:
                                                                                                   point has been made incredibly clear to me over and over: WCTC is
                                                                                                   the leader in educating, training and developing our future workforce
Manufacturing Businesses                                                                           and future leaders. The common thread in each conversation is the
Partner With WCTC. . . . . . . . . . . . . . . . . . . . . . . . .  2-7                            overwhelming need for more highly trained people in our region to
                                                                                                   meet the demands in every field across our economy.
Gene Haas Foundation Donations. . . . . . . . . . .  7
                                                                                                   WCTC is assisting in meeting those demands, and to do so to an
Mentoring Program Aids in
                                                                                                   even greater degree, I have prioritized several key areas of growth
Student Success. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
                                                                                                   for the College that will positively impact the needs of our regional
An Educator's Journey. . . . . . . . . . . . . . . . . . . .  10-15                                workforce. First, WCTC will continue to expand our dual enrollment
                                                                                                   opportunities for Waukesha County high school students. WCTC will
Aly Raisman Event. . . . . . . . . . . . . . . . . . . . . . . . . .  15
                                                                                                   provide the opportunity for a large number of students to graduate
An Identical Pair of Alums                                                                         with their associate degree at the same time they are graduating
now County Sheriffs. . . . . . . . . . . . . . . . . . . . . . . 16-17                             high school. Second, WCTC will continue to invest in technology that
                                                                                                   will shape our training of the workforce of the future. This includes
Global Learning . . . . . . . . . . . . . . . . . . . . . . . . . .  18-19                         battery cell technology, robotics and machine learning, and
Endowment Giving. . . . . . . . . . . . . . . . . . . . . . . . . .  19                            artificial intelligence (AI). In addition, we are becoming even more
                                                                                                   actively engaged with our employers to add new programming to
Hispanic Culinary & Hospitality Training. . 20                                                     meet their future needs, indefinitely.
WCTC Programs. . . . . . . . . . . . . . . . . . . . . . . . . . 20-21                             I want you to know that at WCTC, we hire the very best faculty
                                                                                                   members in every program we offer. We are fully committed to
Impact is published for the communities of                                                         supporting our students throughout the rigorous education and
Waukesha County Technical College.
                                                                                                   training we provide. We do this because there is no time for average;
PRESIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Richard Barnhouse, Ph.D.       excellence is the only acceptable outcome for our students, and
DIRECTOR, PUBLIC RELATIONS,                                                                        ultimately, for our employers and taxpayers.
MARKETING AND OUTREACH . . . . . . . . . . . Andy Palen
MANAGER, COLLEGE MARKETING. . . . . . . Sarah Kikkert                                              Thank you for your support of WCTC.
EDITOR/WRITER . . . . . . . . . . . . . . . . . . . . . . . . Shelly Nelson
WRITER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chelsey Porth
ART DIRECTOR/GRAPHIC DESIGNER. . . . Katie Ish
CONTRIBUTORS. . . . . . . . . . . . . . . . . . . . . . . . . Jim Dondlinger
             . . . . . . . . . . . . . . . . . . . . . . . . . Cheryl Thomas
                                                                                                                                        Rich Barnhouse, Ph.D.
             . . . . . . . . . . . . . . . . . . . . . . . . . Kathleen Yanasak

WCTC continues to monitor the spread of COVID-19. This
includes the review of resources and guidance provided by                                      On the Cover: Recent
                                                                                               WCTC graduate Erik
the Wisconsin Department of Health Services and the Centers
                                                                                               Theissen works on a
for Disease Control and Prevention. Currently, masks are                                       machine at Superior
required to be worn on campus.                                                                 Crane Corp. (SCC) with
                                                                                               Chris Healy, SCC’s chief
                                                                                               inside operations officer.   800 Main Street, Pewaukee, Wisconsin 53072
Please see wctc.edu/coronavirus for additional information.

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Industry
     WCTC President Rich
     Barnhouse, Ph.D., meets
                                    Ties
                                    Run Deep
     with Chris Healy, Ryan Healy
     and Robert Healy, owners of
     Superior Crane Corp.

                                    WCTC, Industry and Business
                                    Organizations Partner for Economic Success

                                    W
                                                 hen Rich Barnhouse, Ph.D.,            Opening Doors,
                                                 began his role as president of
                                                 Waukesha County Technical             Creating Connections
                                                 College in January, he made           In the spirit of reciprocity and growth, and
                                                 a promise to get out into the         with coordination from the Waukesha
                                                 community to meet with local          County Business Alliance, the College in
                                    leaders of business and industry. Since            spring welcomed dozens of manufacturing
                                    then, he has visited more than 35 local            plant and operations managers, human
                                    manufacturers to check out their operations,       resources professionals and others to
                                    learn more about the products they make            campus to tour WCTC’s top-tier facilities.
                                    and see how the College can better prepare
                                    students for jobs at their companies.              Amanda Payne, senior vice president of
                                                                                       public policy at the Alliance, was integral
                                    Exploring Local Business                           in setting up the tours and reconnecting
                                                                                       businesses with the College – especially
                                    and Industry                                       after the pandemic sidelined many events
                                    The visits to various companies – such as          during the past year.
                                    Superior Crane Corp. (SCC), Eaton Corp., Miller
                                                                                       "There was incredible interest from
                                    Marriott Construction Co. LLC, MetalTek, Metal-
                                                                                       our manufacturers in getting back on
                                    Era, Quad Graphics, Inpro Corp., ITU AbsorbTech,
                                                                                       campus and seeing what’s new and what’s
                                    Trace-A-Matic and EmbedTek, just to name a
                                                                                       happening," she said, noting participants
                                    few – have provided Barnhouse with tremendous
                                                                                       discovered more about new programs,
                                    insight into the innovation happening locally.     customized training, dual enrollment
                                                                                       options, internships, how to post job
                                    "For most of the companies and industries
                                                                                       opportunities and more.
                                    I’ve been to, I was just amazed by how clean
                                    the facilities are, how skilled the labor is       Some also made immediate connections,
                                    and how safe manufacturing has become,"            which ultimately benefited their workforce –
                                    Barnhouse said. "I was impressed with how          as was the case for Chris Healy, chief inside
                                    much Waukesha County, and industries in            operations officer, at SCC.
                                    Waukesha County, are contributing not just
                                    nationally, but globally, to what life is going    Chris Healy, along with his brother Ryan
                                    to be like for decades."                           Healy, SCC’s chief outside operations officer,

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Tool and Die Making
                                                                                                                                                               60-credit TD | wctc.edu/tool-die

                                                                                                                                 Strengthening Relationships
                                                                                                                                 Within Business and Industry
                                                                                                                                 Mike Shiels, WCTC’s School of Applied
                                                                                                                                 Technologies dean, said education and
                                                                                                                                 industry are reliant on one another and
                                                                                                                                 need to continue to work in tandem to drive
                                                                                                                                 economic success within the region.

                                                                                                                                 "It’s absolutely critical to maintain relationships
                                                                                                                                 with local manufacturers – for so many reasons,"
                                                                                                                                 Shiels said, among them the importance of
                                                                                                                                 aligning the curriculum with industry practices
                                                                                                                                 and the value of connections for placing
                                                                                                                                 students in internships and jobs. Additionally,
                                                                                                                                 Shiels said, employer input is also important
                                                                                                                                 when selecting tools and machines for the
                                                                                                                                 classroom, so students are trained on the proper
                                                                                                                                 equipment and are ready for the workforce.

                                                                                                                                 Eaton Corp., a multinational power
                                         were both on a tour in April       able to do, and a lot of that is from WCTC,"
                                                                                                                                 management company with its power
                                         when Chris noticed student         Chris Healy said, noting the solid education
                                                                                                                                 systems division headquartered in Waukesha,
                                         Erik Theissen meticulously         Theissen received at the College.
                                                                                                                                 has partnered with WCTC for many years,
                                         working on a project in one of
                                                                            The Healys are also exploring ways to                and in many different capacities. This
                                         the labs. He asked Theissen
                                                                            involve WCTC with a new in-house training            includes relationship building with College
                                         if he had a job lined up,
                                                                            opportunity – SCC University – geared                educators, philanthropic support and
Photo courtesy of the                    and when Theissen said he
                                                                            toward high school seniors. Students,                customized training through the Corporate
Waukesha County           did not, Chris Healy encouraged Theissen
Business Alliance                                                           through a referral and application process,          Training Center, said Jackie Pride, Eaton’s
                          to give him a call. The chance encounter
                                                                            participate in two months of classes at SCC          communications and engagement manager.
                          worked out well for both.
                                                                            during the summer after their junior year            Just last month, a group
                          "I started working (as a machinist) almost        and focus on core values and life skills.            of WCTC students and
                          as soon as I finished school, in a full-time      Then, they work part time at SCC during              their instructor visited
                          position, with the company," said Theissen,       their senior year and return for a second            the company to learn
                                              who graduated in              summer to focus on job-specific training –           and observe welding

                                                                                                                             17%
                                              May from the Tool and         followed by a full-time job. The curriculum          techniques used on the
                                              Die program.                  is SCC specific, but, says Ryan Healy,               shop floor.
"We’re looking to invest, and                Coincidentally, in 2001,
                                                                            participants could benefit from a wider

 reinvest, in our people and                 Chris Healy graduated
                                                                            range of training opportunities available at

  ultimately grow for
                                                                            the College.
                                             from WCTC’s Tool and
                                             Die program. He was            "We’re looking to invest, and reinvest, in our

           the          future."
                                             familiar with the courses      people and ultimately grow for the future,"

                                                                                                                             of Wisconsin's workforce is
                                             Theissen was required          Ryan Healy said. "We have immediate
                                             to take and knew he had        needs for people, but we’re trying to build
              - Ryan Healy,
     Chief Outside Operations Officer
           Superior Crane Corp.
                                              the skillset needed for a
                                              role at SCC. "His abilities
                                                                            relationships for the long haul through
                                                                            local high schools, the technical college, the   Manufacturing
                                              have shown what he’s          business alliance and other ways."               Source: The National Association of Manufacturers

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"We regularly meet with WCTC instructors          like Eaton that could hire around 100 people –    Donation to Benefit
                                                                                    and leaders to share ideas and best
                                                                                    practices. That is the foundational part to
                                                                                                                                      the need is the same: employers need workers.
                                                                                                                                                                                        Manufacturing Programs
                                                                                    this industry-education partnership," Pride       "We often hear about an employee shortage,
                                                                                                                                                                                        The Gene Haas Foundation recently awarded WCTC with
                                                                                    said. "That must be continuous and ongoing,       but I was shocked at how large a dearth there
                                                                                                                                                                                        $540,000 in grants to support manufacturing training.
                                                                                    because skills are continually changing and       is right now. Most of the people I’ve spoken
                                                                                                                                                                                        Of the donation, $500,000 will be used to create the Gene
                                                                                    industry needs are continually changing.          with, depending on the company, are ready to
                                                                                                                                                                                        Haas CNC Training Center with the remaining $40,000 to
                                                                                    If you stop talking to one another and stop       hire 10 to 40 people right now. And these are
                                                                                                                                                                                        be used for scholarships to benefit prospective and current
                                                                                    sharing ideas, it’s going to become static        positions that are paying $20 to $35 an hour,
                                                                                                                                                                                        manufacturing students.
                                                                                    and irrelevant."                                  with great benefits and the ability to grow
                                                                                                                                      within these companies," Barnhouse said.          "Their giving demonstrates the impact of philanthropy on
                                                                                                                                      "In addition to WCTC delivering more skilled      our students in ‘accessing, continuing and completing’
           The Eaton Corp. this fall donated $25,000 to WCTC to be used
           for student scholarships in manufacturing programs. Along
                                                                                    The Need for Workers                              workers, we need to share – with business and     their educational journey at WCTC," said Ellen Phillips, WCTC
                                                                                                                                      industry, and by working together with the        Foundation president, of the Gene Haas Foundation’s generosity.
           with several WCTC students, and instructor Ken Heinritz and              WCTC, the Alliance and local businesses are
                                                                                                                                      the Alliance – how technically skilled modern
           associate dean Steve Walter, are Ellen Phillips, WCTC Foundation         discussing ways, together, to develop a well-
           president; Jackie Pride, Eaton communications and engagement                                                               manufacturing is, what quality of life people     The Gene Haas Foundation supports the needs of the
                                                                                    prepared talent pipeline. Barnhouse said in
           manager; Rich Barnhouse, Ph.D., WCTC president; Mike Shiels,                                                               achieve and the ability for growth. That’s part   local community through grants to various charities
                                                                                    his interactions with manufacturers – smaller,
           School of Applied Technologies dean; and Aly Scharf, Eaton                                                                 of our responsibility."                          and organizations. Seeing a growing need for skilled
           training manager.                                                        family-owned companies like SCC that could
                                                                                                                                                                                        manufacturing employees industry wide, the Foundation
                                                                                    immediately hire 10 people, or larger companies
                                                                                                                                                                                        expanded its mission to include support for training programs.
        Photo courtesy of Eaton Corp.
                                                                                                                                                                                        Kathy Looman, director of education for the Gene Haas
                                                                                                                                                                                        Foundation, said the gift to WCTC is an endorsement of its
                                                                                                                                                                                        manufacturing programs.

                                                                                                                                                                                        "Recently, as I sat at a large table with the management,
                                                                                        Automation Systems Technology (Robotics)
                                                                                                                                                                                        foundation and instruction team from WCTC, I was impressed
                                                                                        60-credit AAS | wctc.edu/automation-systems
                                                                                                                                                                                        by how much manufacturing industry experience and
                                                                                                                                                                                        passion was revealed in everyone’s introductions. Combined
                                                                                                                                                                                        with the state-of-the-art equipment, Waukesha is a model of
                                                                                                                                                                                        success," she said.

        Wisconsin
        manufacturing
        employees

                                   74k
                                 $$74k
                               make on average

                     $                                                   per year
                                    Source: The National Association of Manufacturers
                                                                                                                                                                                             From left, are Chad Sesing, sales engineer at Haas Factory Outlet; Ellen Phillips, WCTC
                                                                                                                                                                                             Foundation president; Rich Barnhouse, Ph.D., WCTC president; Kathy Looman, director of
                                                                                                                                                                                             education for the Gene Haas Foundation; Sandy McGee, WCTC Foundation chair; Brad Piazza,
                                                                                                                                                                                             Ph.D., vice president of Learning; and Mike Shiels, School of Applied Technologies dean. Back,
                                                                                                                                                                                             from left, are Kurt Bence, Bradley Sakac, Michael Czerniak, Dennis Pollari and Bill Hayes,
                                                                                                                                                                                             instructors; and Steve Walter, Manufacturing Technologies associate dean.

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MSMP students'
                                                                                                                                                                          average
                                                                                                                                 I am older and hopefully wise;
                                                                                                                                 maybe I can help somebody,"
                                                                                                                                 she said. "I have continued with
                                                                                                                                                                     GPA                     In his three years with the program,
                                                                                                                                                                                             Piazza has made many impactful
                                                                                                                                                                                             memories. A recent favorite

                                                                                                                                                                          3.0
                                                                                                                                 the program because I love                                  happened in May 2021, when he was
                                                                                                                                 helping people troubleshoot
                                                                                                                                 issues, making them feel heard
                                                                                                                                                                        is                   able to meet both of his mentees
                                                                                                                                                                                             in person for lunch. "We had talked
                                                                                                                                 and being someone to lean on."                              many times via Zoom but had never
                                                                                                                                                                                             been in the same room together," he
                                                                                                                                 Her involvement in the program                    said. "I had so much fun talking and laughing
                                                                                                                                 led her to become the president of the            with them about non-school topics!"
                                                                                                                                 Multicultural Student Union and the 2021-

           A Launchpad for
                                                                                                                                 22 Wisconsin Technical College System             The future looks bright for Estrada, who
                                                                                                                                 District Ambassador for WCTC. She also            intends to earn an additional associate

           BIG Dreams
                                                                                                                                 serves on the Diversity, Equity and Inclusion     degree in Leadership Development at WCTC
                                                                                                                                 Committee and other student-focused               after completing the Human Services
                                                                                                                                 groups. "The mentorship program has               Associate program in spring 2022. Estrada
                                                                                                                                 given me the opportunity to help others,          later plans to pursue a Doctor of Psychology
                                                                                                                                 improve communication skills and learn            degree, all while learning two additional
                                                                                                 Keva Estrada, Human Services
                                                                                                                                 about diversity," said Estrada. "It’s all about   languages. She hopes to put her skills and
           Multicultural Student Mentoring Program
                                                                                                 Associate student, talks
                                                                                                 with Brad Piazza, Ph.D., vice   learning and connecting with new people."         knowledge to work as a Diversity, Equity and

           Creates Important Connections
                                                                                                 president of Learning and                                                         Inclusion professional.
                                                                                                 MSMP mentor                     One of those connections was with her
                                                                                                                                 staff mentor, Brad Piazza, Ph.D., WCTC’s vice

           L
                                                                                                                                 president of Learning. Piazza joined the MSMP
                                                                                                                                 as a mentor in 2018 and serves as a resource
                   ife can be a balancing act, especially      value is clear: students recently involved in
                                                                                                                                 for questions and guidance, helping students
                   when adding ‘student’ to an already         the program had an 85 percent retention
                                                                                                                                 continue their academic journeys.
                   full roster of roles – employee, parent,    rate and an average GPA of 3.0 – but
                   spouse, caregiver – the list goes on.       academic success is just the beginning.
                   Knowing you have someone in your
                                                                                                                                 The MSMP has allowed Piazza to build
                                                                                                                                                                                                                           "It’s all about learning
                                                                                                                                                                                                                           and connecting
                                                                                                                                 personal relationships with students
                   corner as you face life’s challenges and    Keva Estrada’s story exemplifies how the
                                                                                                                                 outside of his regular role at the College.
                opportunities can make all the difference.     MSMP can serve as a launchpad for big
                                                                                                                                 "This program, while structured, provides
                                                               dreams and meaningful connections. Estrada
                WCTC’s Multicultural Student Mentoring
                Program (MSMP) was established in 2013
                                                               first earned a Language Interpreter for Health
                                                               Services technical diploma from WCTC in
                                                                                                                                 plenty of flexibility for the mentor-mentee
                                                                                                                                 relationship to grow into a very meaningful                                                  with new people."
                                                                                                                                 experience," he said. "I love learning how
                with a vision to empower students to become    2014 and recently returned to pursue an
                                                                                                                                 they are doing in their classes, at home and
                successful leaders in their communities. The   associate degree in Human Services.
                                                                                                                                 at work."
                program serves underrepresented students,
                including students of color, LGBTQ+, low-      "As a mother of two teenagers, one of
                                                                                                                                 Piazza stressed the program’s importance
                income, first-generation and undocumented      whom has autism, time management and
                                                                                                                                 within the bigger picture. "The more
                students. Participants can connect with        planning are key to not losing my mind
                                                                                                                                 touchpoints a student has with faculty
                peer and faculty mentors, access academic      while doing well in school," said Estrada.
                                                                                                                                 and staff, the more likely they are to reach
                support, and participate in community          "It is a challenge to be a parent, student,
                                                                                                                                 their academic goals," he said. "I gain a
                engagement opportunities and monthly           partner and employee. My motivation to do                                                                           "I want to make sure that students and
                                                                                                                                 lot of insight from students as to what
                leadership workshops.                          well in school is the fact that I am modeling                                                                       citizens have more access to quality
                                                                                                                                 we are doing well and areas that need
                                                               to my children and others that hard work                                                                            education and employment," said Estrada.
                                                                                                                                 improvement. Taking the time to sit down
                Since its inception, the MSMP has              and integrity lead to success."                                                                                     "The life skills that I am learning will prepare
                                                                                                                                 with students and ask questions, but more
                served more than 300 students, with                                                                                                                                me for a career in which I will be able to help
                                                                                                                                 importantly, to listen to the responses,
                approximately 100 faculty and staff            Estrada initially joined the MSMP as a peer                                                                         clients heal, grow and learn." 
                                                                                                                                 helps us make WCTC better."
                members participating as mentors. Its          mentor to help others. "I thought to myself,
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"What the Journey focused on was helping us take
                                                                   our content knowledge and learn different ways to
                                                                   help students learn it… Whether (instructors) teach
                                                                    in Welding or IT or Culinary, the principles of
                                                                           teaching remain the same."
                                                                                - Debbie Gahr, Business Management instructor

                                                                                          Developing High-Quality
                                                                                          Instructional Practices
                                                                                          When new faculty begin working at WCTC,
                                                                                          they bring years of field experience to
                                                                                          their roles as technical college instructors.
                                                                                          They are masters of their craft, and they
                                                                                          have the comprehensive knowledge and
                                                                                          skillsets to prove it. What many don’t have,
                                                                                          however, is teaching experience at the post-
                                                                                          secondary level – and nationwide, few college
                                                                                          instructors do.

                      Job
           Once
                                                                                          "In this environment, we care that they have
                                                                                          relevant experience in accounting, in HVAC,

           On-the-
                                                                                          in welding," said Brad Piazza, Ph.D., WCTC’s

                                    ducato
                                                                                          vice president of Learning. "Now, we have to

                                n E                                                       get them ready for the classroom."

           Now              A                        r
                 in the
     Classroom
                                                                                          Most colleges and universities do offer
                                                                                          some type of preparation for faculty, but

                                                     's J
                                                                                          WCTC has an intense, yearlong requirement
                                                                                          for new, full-time instructors that delves

                                                         ou r
                                                                                          deep into how instructors teach, and that
                                                                                          process is called the Journey.

                                                                ne
                                                                  y
                                    Dual Enrollment Academy | Firefighter/EMT
                                    20-credit program | wctc.edu/dual-enroll

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Sugical Technology
                65-credit AAS | wctc.edu/surg-tech

                                                                                                                                                                     responsibilities across campus to understand
                                                                                                                                                                     our trade of teaching."

                                                                                                                                                                     Additionally, plans are in the works to expand
                                                                                                                                                                     the Journey beyond WCTC in the coming years
                                                                                                                                                                     and make it available to other educational
                                                                                                                                                                     institutions throughout the state, country
                                                                                                                                                                     and beyond.

                                                                                                                                                                     The Beginning of the Journey
                                                                                                                                                                     Prior to the start of the Journey, which was
                                                                                                                                                                     piloted in 2011 within the School of Business,
                                                                                                                                                                     new faculty completed a short boot camp.
                                                                                                                                                                     Sessions touched on a variety of teaching-
                                                                                                                                                                     related topics, but none of them in depth,
                                                                                                                                                                     Piazza said. Boot camps were generally two
                                                                                                                                                                     days, immediately followed by new employee
                                                                                                                                                                     orientation and the start of classes. "There
                                                                                                                                                                     was literally no time to work with faculty and
                                                                                                                                                                     get them acclimated to their new profession,"
                                                                                                                                                                     he said.

                                                                                                                                                                     That same year, College leaders gathered
                                                                                                                                                                     input from different WCTC groups regarding
                                                                                                                                                                     issues relating to student retention, along

                      Preparing Professionals to                       the academic year. Follow-up large group
                                                                       meetings are scheduled monthly for Journey
                      Become Instructors                               participants to report on techniques and
                      The Journey is a professional learning           strategies implemented in their classes,
                      experience that focuses on high-quality          as well as deepen their knowledge and
                      instructional practices for faculty. It is       understanding of concepts from previous
                      designed to orient new faculty into their        sessions; new content is also presented.
                      academic career, and it uses a research-         Regular mentor/mentee meetings serve
                      based pedagogical (relating to the art           as an outlet to discuss what is working in
                      and science of teaching) framework to            the classroom and what could be improved
                      strengthen instructor efficacy, translating to   upon, along with follow-up from the large-
                      better teaching and greater student success.     group sessions.                                  "I know that I am well-equipped to be able to
                      Those in the training meet for seven             This year, 15 instructors and 10 staff are
                                                                       enrolled in the program, said Jennifer
                                                                                                                            have all the necessary tools to deliver
                                                                                                                        quality instruction to my students.
                      rigorous days in the summer prior to the
                      start of the school year and complete            Fontanini, facilitator, and associate dean of
                      exercises and activities that focus on a         Communication Skills and Social Science,
                      variety of distinct learning concepts. New
                      faculty are also matched with mentors –
                                                                       noting this is the first year the training has
                                                                       also welcomed veteran instructors and staff.
                                                                                                                        Thank you for the Journey. It’s a great way the
                      who are experienced WCTC instructors – to
                      provide guidance and support throughout
                                                                       "This strengthens the College’s culture              College lives out its mission out loud."
                                                                       of pedagogy," she said. "It’s all of our               – Jessica Donahue, Surgical Technology instructor

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with what constitutes the ideal
                                                                                                                                                                      "A veteran teacher doesn’t have all the
                learning environment. What
                                                                                                                                                                      answers," Lewis said. "And the best part
                emerged was the need for
                                                                                                                                                                      about teaching is learning."
                professional and instructional
                improvement practices, and for         Since the                                                                                                      Added Donahue: "With the Journey and my
                                                       Journey began,
                                                       more than
                the 2012-13 year, the Journey                                                                                                                         mentor team, I know that I am well-equipped
                was expanded College wide.

                                                       180
                                                                                                                                                                      to be able to have all the necessary tools to
                                                                                                                                                                      deliver quality instruction to my students.
                Debbie Gahr, who participated
                                                                                                                                                                      Thank you for the Journey. It’s a great way
                and facilitated the training in
                                                                                                                                                                      the College lives out its mission out loud." 
                its early years, said it helped her
                transition from certified public
                accountant to instructor.

                "I knew my technical material,                                                                                                                                Aly Raisman to
                                                       full-time instructors have
                                                                                                                                                                              Speak at WCTC
                but I didn’t know how to teach.
                Sure, I can spit out all kinds of
                accounting rules, but that’s not
                                                       completed the training.                                                                                                As part of the WCTC Speaker
                the best way students learn,"                                                                                                                                 Series, WCTC will host
                                                                                                                                                                              renowned gymnast and gold
                                                                                                                                                                              medalist Aly Raisman, for a moderated

                                                                                                                                                                           New date!
                                                                                                                                                                              question-and-answer session.
                                                                                        School of Academic         Confidence in the Classroom
                                                                                        Foundations and
                                                                                                                   Fire and EMS instructor Mike Jones, a retired
                                                                                        General Studies.

                                                                                         "I think one of the key
                                                                                                                   assistant fire chief for the Milwaukee Fire
                                                                                                                   Department (MFD), completed the Journey and is
                                                                                                                                                                              Tuesday, December 7 | 12 p.m.
                                                                                         features of the Journey   now a mentor. During his time at the MFD, he on-           Doors open at 11 a.m.
                                                                                         is that every single      boarded hundreds of employees and knew how
                                                                                                                                                                              Raisman, team captain of the
                                                                                         session we deliver        to convey the rules, procedures and standard
                                                                                                                                                                              gold medal-winning U.S. Women’s
                                                                                         is, to the best of our    operating guidelines to them – all skills he
                                                                                                                                                                              Gymnastics teams in 2012 and 2016, is
                                                                                         ability, the highest      thought were transferable to student success.
                                                                                                                                                                              the second-most decorated American
                                                                                         quality representation    To some extent, he said, they were, but upon
                                                                                                                                                                              gymnast of all time.
                she said. "What the Journey focused on was        of effective teaching that we can present,"      starting in academia, he realized he needed to
                helping us take our content knowledge and         she said.                                        learn specifics about articulating content to              A leader on and off the floor, she uses
                learn different ways to help students learn it                                                     students to ensure their success.                          her platform to promote positive body
                                                                  In learning how to be better instructors,                                                                   image. In her New York Times best-selling
                and master it... Whether (instructors) teach
                                                                  participants become actively involved            "The Journey team really puts together an
                in Welding or IT or Culinary, the principles of                                                                                                               memoir – Fierce – she shares the highs
                                                                  in hands-on exercises, said Linda Gordy,         engaging program, sharing the resources that
                teaching remain the same."                                                                                                                                    and lows of her experiences, including her
                                                                  facilitator, and associate dean of College       we need to reach our students and get them to
                                                                                                                                                                              survival of sexual abuse. Inspired by an
                                                                                                                   that 'aha moment'," he said. "Instructors bring
                ‘Laser-Focused’ on Teaching                       and Career Readiness.
                                                                                                                   expertise within their trade; this provides us
                                                                                                                                                                              army of survivors, Raisman continues her
                                                                                                                                                                              advocacy for systematic changes within
                Over time, Journey leaders have refined the       "Just about every piece of content that we       with the fundamentals to teach."
                                                                                                                                                                              the sport of gymnastics and efforts to help
                program’s content to best suit participants’      present has some kind of engagement –
                                                                                                                   Jessica Donahue, a new Surgical Technology                 eradicate sexual abuse in youth sports. 
                needs. Early iterations included more             whether it’s getting up and moving, creating
                                                                  charts and graphs, or talking things over        instructor, and Todd Lewis, a longtime Sociology
                information from different areas of the                                                                                                                       The public is welcome to attend the event.
                                                                  with one another," Gordy said, adding that       instructor – who are both being mentored by                Tickets are $45 and include lunch; current
                College, but the current version is ‘laser-                                                                                                                   WCTC students, faculty and staff are free. Visit
                                                                  activities help educators put themselves in      Jones – said the Journey is encouraging them to
                focused’ on teaching, said Bethany                                                                                                                            wctc.edu to learn more.
                                                                  the place of the student.                        try new approaches in their classes while also
                Leonard, facilitator, and dean of the
                                                                                                                   building their confidence.

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Immppaacctt - DEEP MANUFACTURING RUN
different groups each day, so you got to bond       they are enjoying patrol and putting the skills
                                                                                                                with different people who you may not have          they learned at WCTC to work.
                                                                                                                normally sat next to or gotten to talk with."
                                                                                                                                                                    "I love that there’s always something new
                                                                                                                Both brothers received conditional offers           to learn," said Josh. Kalan chimed in with a
                                                                                                                from the Waukesha County Sheriff’s                  perfectly timed "Ditto!" 
                                                                                                                Department in March 2021 and were sworn
                                                                                                                in as deputies that May.
                                                                                                                While working together                    "I learn
                                                                                                                                                     so much better with

Double
                                                                                                                after graduating wasn’t

                                                                                                                                                     hands-on
                                                                                                                a necessity, they
                                                                                                                were excited to
                                                                                                                take on another
                                                                                                                new opportunity
                                                                                                                with each other’s support.
                                                                                                                                                   versus sitting behind a

DUTY
                                                                                                                Although they typically            desk and just listening
                                                                                                                work in separate parts
                                                                                                                of the county to avoid               to somebody talk."            The newly renovated Building W
                                                                                                                                                                                   features a movable wall training
                                                                                                                confusion, the two have                   - Josh Belfiori          system, an interactive use-of-force
                                                                                                                taken a few calls together. "It’s                                  simulator and a fitness training
                                                                                                                                                                                   area for WCTC Law Enforcement

                                      Brothers' Identical Success Starts at                                     great because we know each other’s
                                                                                                                strengths and weaknesses," Kalan said.
                                                                                                                                                                                   Academy recruits.

                                      Academy, Leads to Sheriff's Department                                    Of their cohort, eight recruits were offered

           M
                                                                                                                positions within Waukesha County. "We’re
                                                                                                                all really close with each other still," said
                          eet Josh and Kalan Belfiori,         and definitely the best in southeastern          Josh. "Those connections are a really
                          identical twins who share both       Wisconsin," said Josh.                           important part of the Academy."
                          DNA and career paths. "They
                          are so identical, our instructors    In 2018, the Belfiori brothers became WCTC       As Germantown natives, Josh and Kalan
                          couldn’t tell them apart," laughed   students and began working toward their          are starting their careers serving the
                          Jodi Crozier, associate dean         associate degrees in Criminal Justice            community close to home. "We knew we
                and director of WCTC’s Law Enforcement         Studies. They attributed their success in the    wanted to apply in this area because we’re
                Academy. "Thank goodness we have first         program to their instructors’ willingness        from here, we know the area and we like it
                names on their shirts!"                        to help. "If you were falling behind or          here," said Josh. "The county’s a good spot to
                                                               struggling, they would offer to help people      land because it’s so big," added Kalan. "Lots
                The brothers were inspired by two of their     one on one, to stay after class or come          of different opportunities with specialty
                cousins who have built strong careers          before, just help you out with whatever you      units. You could work one day in a country
                in law enforcement. "We had a family           needed," said Kalan.                             area and the next in a city. Waukesha
                influence, and we wanted to be the change                                                       County is extremely good for that."
                we wanted to see," Josh said. After high       Shortly after graduating in June 2020, they
                school, both started working as police aides   were ready to dive into the Law Enforcement      Looking ahead, the brothers are keeping an
                at Menomonee Falls Police Department,          Academy, putting all the knowledge and           open mind while completing their probation
                gaining valuable exposure to the field.        skills they had been learning to work in         period at the County. "With being so new,
                "From talking with the cops that we worked     realistic training scenarios. "The instructors   we haven’t closed any doors yet," said Josh.
                                                               did such a good job preparing us. They made      "I’m looking forward to testing out different
                with, we heard a lot of good things about
                                                               the situations out there fun by throwing a       specialties, talking with deputies who are on
                the Criminal Justice program at WCTC –
                                                               wrench in it or doing something you didn’t       different teams, just talking with different
                that it was one of the best in the state,
                                                               expect," said Kalan. "We got split up into       people and putting feelers out there." For now,

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"The opportunity to connect with someone
                                                                                                                        from outside the U.S. is very common in
                                                                                                                        business settings, and this opportunity
                                                                                                                        allows students to appreciate the
                                                                                                                        similarities and differences between our

        Digital
                                                                                                                        cultures," she said.

                                                                                                                             Partnering With
                                                                                                                             Students in Mexico

        Destinations
                                                                                                                                                                          Build Financial Support
                                                                                                                            Pumphrey was matched with a
                                                                                                                             philosophy instructor from Prepa
                                                                                                                             UDEM in Mexico, an International             Over Time with an
                                                                                                                                                                          Endowment Fund at WCTC
                                                                                                                             Baccalaureate World School, and the
                                                                                                                             two created a project that analyzed

        WCTC Global Exchange Program Goes Virtual                                                                           well-known – yet flawed – psychology
                                                                                                                          experiments and discussed the ethical
                                                                                                                                                                          An endowment is an excellent tool for
                                                                                                                                                                          making a perpetual scholarship gift that

            W
                                                                                                                        boundaries of knowledge research. WCTC            continues to give each year.
                                                                                                                        and Prepa UDEM students were paired into
                                  ith in-person study abroad            Partnering With Students                        small groups – with WCTC students focusing        With an investment of $10,000, donors
                                                                                                                                                                          can establish a named endowment to
                                  trips paused since spring
                                  2020 due to COVID-19, colleges        in the Netherlands                              on research and hypothesis development,
                                                                                                                        and Prepa UDEM students focusing on               benefit a specific category of students or
                                  worldwide have grappled with          Dragotta and an instructor from ROC Midden      ethical and moral issues. Participants met        a field of study of the donor’s choice. Gift
                                  how to provide students with          Nederland developed a project focusing on       regularly online using various technologies,      commitments may be completed over a
                                  unique global experiences. For        cultural differences in advertising in the      and the final project culmtinated in a            five-year period. WCTC awards scholarships
                     many, including WCTC, that meant a shift           United States and the Netherlands. (She         podcast from student discussions.                 beginning the semester after the $10,000
                     from traditional travel opportunities to           initially offered this exchange to her Global                                                     goal is reached, and this generous support
                     virtual global options.                            Cultural Experience/Independent Study           "I really hope it opened students’ minds to       helps College students achieve their
                                                                        students in spring 2021, but expanded it for    a cross-cultural experience. I want them to       academic goals.
                     To develop unique exchange projects, WCTC                                                          learn how to communicate with people from
                                                                        fall Global Marketing classes.) The U.S. and
                     connected with the nonprofit organization                                                          other cultures and keep developing a growth       The WCTC Foundation gratefully
                                                                        Dutch students compared outdoor, television
                     Gazelle International, said Melody Reichoff,                                                       mindset," Pumphrey said.                          acknowledges the following endowment
                                                                        and social media advertising in the two
                     WCTC Global Education coordinator.                                                                                                                   funds established this past academic year:
                                                                        countries, and then created a slide show to
  "I think it’s important        As part of the program,                explain their findings.
                                                                                                                        Moving Forward With                                • Ronald V. Krizek School of Nursing
                                                                                                                                                                             Scholarship Endowment benefiting
                                 interested WCTC faculty are
  for students to have           partnered with instructors
                                                                        Global Business student Morgan Dorn said
                                                                        the exchange was a great way to meet and get
                                                                                                                        International Opportunities                          Nursing students.

experience with people           abroad to team-teach, and WCTC
                                 students collaborate virtually
                                                                        to know the Dutch students, and the topics      In-person, WCTC-sponsored study abroad             • Jimmie McWaters Memorial Scholarship
                                                                                                                        trips are slated to return sometime in 2023,         Endowment for students enrolled in
 from other cultures –           with international students to
                                                                        discussed directly related to her program.

 even if it’s not
                                                                                                                        but Reichoff hopes the virtual exchanges             the Electronic Systems Technician or
                                 complete a project and learn           "I learned about the different ways that        will continue as well.                               Electricity programs.

   in person."
                                 about their country.                   countries do business in my first class
                                                                                                                        "This has been really great in that it opens       • O’Day Scholarship Endowment to benefit
                                                                        at WCTC, and participating in this project
                                   Khyana Pumphrey and Sue                                                              access to more students," she said. "In a            students in the Fire Science program.
                                                                        made it more real to me," she said.
       -Melody Reichoff            Dragotta are WCTC instructors                                                        normal year, people can’t always commit to
                                                                                                                                                                          To learn more about establishing an endowment or
                      who incorporated virtual exchange projects        While the project started small in spring,      a longer amount of time off for travel, so this   for other ways to provide scholarship support, visit
                      into their fall classes: Pumphrey, Introduction   Dragotta was excited to offer it to more        makes it available to more students."            www.wctc.edu/foundation.
                      to Psychology, and Dragotta, Global Marketing.    students in fall.

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Hispanic Community Culinary
                                                               WCTC
                                                                               programs                                                                                   Dental Hygienist
                                                                                                                                                                          69-credit AAS | wctc.edu/dental-hygiene

      and Hospitality Training Opens                           Architecture and Construction
                                                               A
                                                                rchitectural Drafting/
                                                                                                                            Health
                                                                                                                            Anesthesia Technology

      Doors to New Opportunities                                  Construction Technology
                                                                Building Trades - Carpentry
                                                                                                                            Central Service Technician
                                                                                                                            Dental Assistant
                                                                Refrigeration, Air Conditioning and                        Dental Hygienist
      Businesses and organizations in the culinary and             Heating Service Technician                               Health Care Services Management
      hospitality industries are still struggling to recover     Concrete Finishing (ABC)                                   Health Information Technology
      from the COVID-19 pandemic. Now, the challenge is          Construction Management Technology                         Language Interpreter for Health Services
                                                                 Electrician (ABC)                                          LPN to RN Nursing Bridge
      to find talented workers to fill open positions.           Electricity                                                Medical Assistant
                                                                 Plumbing (ABC)                                             Medical Coding Specialist
      The WCTC Corporate Training Center (CTC) is helping                                                                   Nursing Assistant
                                                               Business, Management and Finance
      local businesses by collaborating with the School of     Accounting                                                   Nursing – Associate Degree
                                                                                                                                                                       Manufacturing (continued)                    Transportation (continued)
      Business, College Career and Readiness department        Accounting Assistant                                         Paramedic to Nursing Bridge
                                                                                                                                                                       Maintenance Mechanic/Millwright              Diesel Equipment Mechanic
                                                               Business Management                                          Phlebotomy Technician
      and La Casa de Esperanza. Together, they are offering                                                                 Physical Therapist Assistant
                                                                                                                                                                       Maintenance Technician                       Diesel Maintenance Technician
                                                               Customer Service Specialist                                                                             Mechatronics Technician                      Diesel Equipment Technology
      customized training at a 90% reduced cost – thanks       Digital Marketing Promotions                                 Radiography
                                                                                                                                                                       Metal Fabrication/Welding                    Truck Driving (CDL Class A)
      to a Workforce Advancement Training (WAT) grant – to     Global Business                                              Surgical Technology
                                                                                                                                                                       Metal Fabrication/Welding - Advanced
      industry partners that employ workers who primarily      Human Resource Professional                                  Hospitality, Culinary and Pastry           Technical Studies - Journeyworker
                                                               Human Resources                                              Baking and Pastry Management               Tool and Die Maker
      speak Spanish. The programs specifically pair the        Import/Export Specialist                                                                                                                                     Learn more!
                                                                                                                            Baking and Pastry Production               Tool and Die Making
      hard skills of the culinary and hospitality industries   Leadership Development                                       Culinary Management                        Welding                                              Visit wctc.edu/programs
      with English as a Second Language (ESL) training.        Lean/Six Sigma                                               Food Service Production                    Welding Technician
                                                               Marketing                                                    Hospitality Specialist
                                                               Organizational Leadership                                                                               Protective Services
      Participants will complete 200+ hours of                                                                              Information Technology                     Advanced EMT
                                                               Quality Management
      customized training (with ESL support) in WCTC’s         Property Management Associate                                Desktop Support Technician                 Criminal Justice -
                                                                                                                            Front End Web Development                     Law Enforcement Academy
      state-of-the-art kitchens and The Classic Room           Real Estate
                                                                                                                            IT - Computer Support Specialist            Criminal Justice Studies                          Waukesha County Technical College
      training restaurant, and they will earn:                 Supply Chain Management
                                                                                                                            IT - Cybersecurity Specialist              Emergency Medical Technician                      is accredited by the Higher Learning
                                                               Supply Chain Professional                                                                                                                                  Commission (hlcommission.org),
                                                                                                                             IT - Data Specialist                       Fire Medic
       • ServSafe Food Manager certification                   Education and Human Services                                  IT - Mobile Programmer                     Fire Protection Technician                        a regional accreditation agency
                                                                                                                                                                        Paramedic Technician (degree)                     recognized by the U.S. Department
                                                               Aesthetician                                                  IT - Network Specialist
       • A culinary certificate OR a hospitality certificate   Autism Technician                                             IT - Service Desk Technician               Paramedic Technician (diploma)
                                                                                                                                                                                                                          of Education. Member college of
                                                                                                                                                                                                                          the Wisconsin Technical College
                                                               Cosmetology                                                   IT - Software Development Specialist
       • Credit that can be applied to a WCTC degree           Early Childhood Education
                                                                                                                                                                       Science, Technology, Engineering                   System (WTCS).
                                                                                                                             IT - Web and Software Developer
         program or a GED                                      Early Childhood Education Preschool (Registry Credential)                                               and Math (STEM)                                   All information in this edition of
                                                                                                                             Network Enterprise Administrator
                                                                                                                                                                       Biomedical Electronics Technology                  Impact is current as of publication
                                                                Foundations of Teacher Education
      Training will begin in January, and classes are                                                                       Manufacturing                              Electrical Engineering Technology                  printing. The most current
                                                                Human Services Associate                                                                                                                                  information is located on our
      slated to meet on Monday and Tuesday evenings.            Interior Design                                             Automation Systems Technology              Electronic Systems Technology
                                                                                                                                                                       Manufacturing Engineering Technology               website at wctc.edu.
                                                                Interior Design - Kitchen and Bath Design                    (Robotics)
      Cost for the culinary program is $1,750 per                                                                           CNC Setup Technician                       Mechanical Design Technology                       Text "wctcalerts" to 78015 to sign up
                                                                Master Aesthetician
      participant while hospitality is $1,420.                                                                              Electrical and Instrumentation             Mechanical Engineering Technology                  for WCTC emergency alerts.
                                                               Individualized Studies                                       Industrial Electrician                                                                        WCTC prohibits discrimination or
      For more information, visit www.wctc.edu/ctc-esl.        Individualized Technical Studies                                                                        Transportation
                                                                                                                            Industrial Maintenance Technician                                                             harassment based on any status
                                                                                                                                                                        utomotive Maintenance and Light Repair
                                                                                                                                                                       A
                                                                                                                            Injection Mold Setup (Plastic)                                                                protected by applicable state or
                                                               Graphic Communications                                                                                  Automotive Maintenance Technician
                                                                                                                            Machine Tool Operation                                                                        federal law.
                                                               Front End Web Development                                                                               Automotive Technology - General Option
                                                                                                                            Machinist
                                                               Graphic Design                                                                                           Automotive Technology - GM ASEP Option
20 | wctc.edu                                                                                                                                                                                                                                21 | wctc.edu
TIME SENSITIVE MATERIAL

                                         ECRWSS
                                         RESIDENTIAL CUSTOMER

                                    WCTC
                                    OPEN HOUSE

                                    BOLD
                                    MOVES
                                    Thursday, November 18 | 4-7 PM
                                    Anthony J. Natalizio Center | 800 Main Street, Pewaukee
                                    Register at
                                    wctc.edu/open-house                        View our updated
                                                                               COVID-19 guidelines at
                                                                    COVID-19   wctc.edu/coronavirus.

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