HOW TO REACH YOUR TARGET MARKET USING THE WECHAT APP - DETERMINING YOUR CREATIVE SUCCESS IN MOBILE BRAND MARKETING
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How to Reach Your Target Market Using the WeChat App Determining Your Creative Success in Mobile Brand Marketing
who we are Plus Factory is a New York-based digital agency focused on helping clients strategize, prioritize, design and develop better tools and products for their customers and target markets. We are constantly seeking innovative opportunities of the 21st century to bring brands and business to the forefront capitalizing on the latest technology with our creative mindsets. With both local and global knowledge of our clients’ environments, we are able to focus on our diverse client portfolio, helping them achieve market penetration by leveraging on today’s cutting-edge communication channels between the brands and its consumers. Our successful track record of digital campaigns in both the United States and Asia proves that our strategic recommendations are heavily supported by extensive research and analysis.
introduction Customization of user experiences have become more common in the digital era where businesses recognize the significance of building effective relationships with their target markets. Through personalized interaction and niche social communities, mobile apps are now becoming the current trend as fresh, avant-garde marketing platforms for brands around the world. Mobile applications are a readily available source of income regardless of your industry of work; understanding that a rich, multimedia-driven user experience is essential for any brand that wishes to excel in the competitive environment. As mobile devices have now become basic necessities for users, mobile marketing has also become the basic norm for companies. WeChat is the premier advertising medium that faces the greatest exposure at any given time or place. In How to Reach Your Target Market Using the WeChat App, Plus Factory will reveal the advantages and benefits of interpreting WeChat as a marketing powerhouse. • Why WeChat? • Promote Virtual Relationship with Subscribers. • Share Your Brand Content Through Creative Means. • Benefits of Implementing WeChat into Your Business.
why WeChat? The use of WeChat as a marketing channel is a clear growth opportunity for brands and business in the digital space. With such a strong and devoted user base, brands can better reach and influence their target consumers using WeChat’s innovative features of fusing both online and offline interaction. • 600 million users globally, and growing (270 active users). • Ability to geo-target consumers based on location, gender, etc. for precise positioning. • Personalized customer-relationship management that focuses on individual consumers rather than mass exposure. • Businesses have the option of applying for a public account. Pending verification, they will then receive unique QR codes that allows users to scan for subscription and brand notifications.
promote virtual relationship with subscribers Some of the the cool features you can use in WeChat to create relationships: • Drift Bottle Throw a voice or text message into the “virtual sea” so any WeChat user can pick up the bottle and contribute to your brand’s marketing campaign. • QR Code Subscribers can add your brand’s public account by simply scanning this code, enhancing the online to offline business model of utilizing both real-life and digital solutions. With the QR code, your business can attract mobile consumers to shop in- store for all the latest discounts and special offers. • Find People Nearby With WeChat’s location-based capabilities, your business can determine its target consumers via the ‘person near you’ function and send personalized invitations to shop your brand.
share your brand content through creative means WeChat provides many creative/innovative ways to express your brand: • Open Platform Social Sharing WeChat supports third-party applications from developers that can be interconnected with the brand’s public account and allows subscribers to access for a further enhanced experience. (ie. online social community forums) • Voice Messaging Contrary to the standard text message, your brand can utilize the voice messaging functionality to creatively (and more frequently) engage with the target audiences. • Interactive Multimedia Campaign By strategically connecting all WeChat features like messaging, images, and video features, your business will have the opportunity to create an ultimate marketing campaign that is vivid and meaningful.
benefits of implementing WeChat into your business ➡ Increase Your Sales Addressing potential customers at an early stage of product sale is the shortcut to enhancing sales success. By immediate communication of the issue at hand followed by quick solutions, WeChat makes the connection between the business and the consumer profitable. In addition, direct online flyers and promotional messages will boost sales performance and customer retention. Businesses can set up shop within WeChat for users to purchase goods via TenPay. ➡ Maximize Accessibility and Convenience Using the WeChat platform is also a key replacement of the traditional method of a ‘call center.’ The ability for your business representatives to multitask while assisting customers is native to WeChat, thus increasing performance efficiency and reducing the cost of management. Furthermore, relations can be dealt through various forms, including hold-to-talk voice messaging for swifter response. ➡ Decrease Long-Run Overhead Expenses Reducing the total costs of average interaction and improving the efficiency to handle numerous issues at once makes WeChat a viable alternative to managing client relations at minimal long-run overhead expenses. ➡ Improve Corporate Decision Making A customer database within WeChat’s platform will facilitate in the storage of customer’s pertinent information, including general brand activity, order history, engagement patterns and preferences. Brands and businesses can then analyze this data to strategize more beneficial online to offline marketing decisions.
questions? FOR ALL INQUIRIES INCLUDING A FREE BUSINESS CONSULTATION FOR A TAILORED WECHAT MARKETING PACKAGE, PLEASE CONTACT US DIRECTLY AT INFO@WHATISWECHAT.COM. We make available to our clients a comprehensive range of communication and development services – all dedicated towards one set of business goals and maximum ROI. But unlike many agencies, we have a deep spike in product development, tools and things real people use every day. Check us out at: www.plusfactory.com
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