Home Renovation Impact - ABSDA
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Working for our members every day. “ There’s no doubt that consolidation has cut down on the number of product manufacturers. For independent dealers like me, that means less competition between suppliers for my business and less leverage for me to get more competitive pricing for my customers. That’s where I rely on Sexton’s strength to negotiate programs that keep me competitive.” —Charlie Hotham, Owner, Hotham Building Materials Hear about our story at 1.800.665.9209 Learn about our story at sextongroup.com Our Promise to You. Our strength as a buying group is built on four major advantages: We’re a dedicated team of industry professionals focused on your success. We negotiate competitive programs and leverage our strong relationships with vendors to resolve any issues quickly for you. We have a first-class accounting team that promptly delivers accurate rebate payments as promised. Well connected. So you can focus on what matters most — your business.
September 2020 • V o l u m e 3 7, N ° 4 The ABSDA Building Supply News is the official magazine of the Atlantic Building Supply Dealers Association and is published in February, May, July, September and December. The Atlantic Building Supply News is distributed to all ABSDA Dealer and Associate Members. The ABSDA office is located at: 70 Englehart Street, Dieppe, NB, E1A 8H3 Phone: (506) 858-0700 Email: absda@nb.aibn.com ABSDA Serving the Industry ABSDA Executive 2020-2021 for over 60 years It will come as no surprise ABSDA currently has over 550 active Member Retail Building Supply and Associate Supplier Members. Chair Past Chair Guy LeGresley Bill Abbott ABSDA is the collective voice and liaison for LeGresley Home Abbott's Home the independent Building Supply and Home Building Centre Building Centre Improvement Industry. Miramichi, NB Port Au Port, NL Since 1955 this association has focused on (506) 773-5150 (709) 648-2225 industry specific needs to our Members. features ViceChair President Steve Foran Denis Melanson Chester Building ABSDA Supplies Dieppe, NB Chester, NS (506) 858-0700 (902) 275-5512 Canadian Supporting ABSDA Directors 2020– 2021 Housing Report Workplace Safety 10 18 During COVID-19 Jay Hickey Hickey's Building Supplies Duane MacDonald Callbecks Home Hardware Building Centre Conception Bay, NL Summerside, PEI (709) 744-2132 (902) 436-1100 Brian Bowers Tanya Hanson Rocca Pleasant Supplies Roblynn Home Hardware TIMBER MART Building Centre Yarmouth, NS Oromocto, NB (902) 742-9181 (506) 446-6824 in this issue ABSDA Associate Directors 2020-2021 4 Chair’s Message 9, 14-16 Meet Your ABSDA Directors Cheryl Allen Amherst, NB (902) 614-9545 Richard Boulet Resisto Dieppe, NB (506) 384-6101 6 Report from the President 18 Supporting Workplace Safety During COVID-19 10 Canadian Housing Report 21 Industry News Kevin Guest Truefoam Limited Dartmouth, NS Peter Merrill K M Agency Ltd. Bedford, NS (902) 468-5440 (902) 483-3155 Cert no. XXX-XXX-XXX X
Adapting to the COVID-19 Reality 2020 is a year like we have never experienced. When many of us were budgeting for the year we could have not predicted the wild ride ahead. When the Pandemic broke in March, the economy As we enter Fall, we will be moving forward with started shutting down and it truly looked like the agenda from the ABSDA Strategic Plan. The there was no tomorrow. Budget forecasts were ABSDA Office is looking at re-defining the way we flying out the window and many of us braced for deliver education to the Membership in a COVID- the worst. Then, with the shutdown, many were 19 and Post COVID-19 world. Many practices will Guy LeGresley forced to stay at home due to economic and family need to be altered to allow for social distancing Chair of the Board situations. and for travel to programs, which will depend on where Provincial Travel Restrictions end up. In the months that have followed, many of us ABSDA has been exploring options to retrofit our have been faced with high consumer demand, own on-site training facility to accommodate some uncertain product availability and price increases of these issues. on some commodities which have gone through the roof. It has been difficult to keep margins in In the months ahead, ABSDA will continue line when the next price increase comes in on a to review its response to the Pandemic. As product category at a higher level than we have we move forward into the Fall season, we all been selling it for. must work together to conduct business in a manner that is safe for our employees and our ABSDA is working hard customers. COVID-19 is not going to disappear quickly. We need to adjust to a new normal, to look ahead for the Membership working co-operatively as Members of this great and provide resources for Association and as competitors in the region. the Members to access. I encourage you to keep informed by taking time On-Line items such as the to review communication from ABSDA. The ABSDA COVID-19 Resource Kit Association has your back in this situation and is always your resource when you have any question. are being continually updated and can been found on the Have a safe and productive Fall season. Home Page of the ABSDA website. 4 September 2020
Recognize Employees During the Covid-19 Pandemic When the Covid-19 Pandemic hit the roof in Mid-March everyone found themselves in unchartered waters literally overnight. While managing through these strange times are not fun, it is imperative that we sit back and analyze what we learned. While entrepreneurs are used to bobbing and Promote Peer-to-Peer Recognition weaving through issues and challenges daily, Peer-to-peer recognition can be an effective Denis Melanson this beast called a Pandemic is a very different way to motivate team members to recognize President animal. each other. Encourage employees to send notes of appreciation to their colleagues or praise Some business owners may have panicked a them in team meetings. Creating a peer-to- little prematurely and moved directly to lay-offs, peer recognition program can also help with which cause some issues in getting employees building strong teams! back. So perhaps lesson number one is, take a deep breath and wait it out a little before Timely Recognition reacting. Do not wait for quarterly or annual reviews to recognize your employee’s efforts and great Regardless of the numerous business challenges work. Show them frequently they are valued. that one faces on a regular basis, one constant Start morning staff meetings with a moment challenge continuous to surface near the top, of praise. Share examples and best practices which is managing our Human Resources! so everyone can benefit and learn. Never Asking our employees to keep up with underestimate the value of a “thank you”! unprecedented work demands, all while Value Employees’ Well-Being managing their personal and family needs With the Covid-19 Pandemic continuing to and stressors, was a tall order. This is more affect employees’ daily lives, Managers should important than ever. Our Members need to encourage employees to make their own well- recognize and reward their employees. being and that of their families a priority. A study conducted by the Society of Human Showing you care about the health and well- Resources Management found that 79% of being of your employees is one of the most employees say recognition makes them work effective ways to demonstrate appreciation. harder. Be conscious of how your interactions with employees affect their well-being. Here are some things to consider when it comes to Reward and Recognition of Let us not lose sight of the fact that these are employees: unprecedented times, and everyone deals with stress and pressure differently. Do not assume Personalized Recognition that everyone is ok. Check in with them. Show One size does not fit all when recognizing compassion and provide them with support employees. Some employees prefer public praise, wherever needed. while other favor a one-on-one approach. Celebrating a very private employee in a public Keep up the great work everyone, and here is to format may cause the employee to feel anxious hoping for a productive and safe Fall. or discouraged. Make sure to get to know your employees and what types of recognition they are most likely to be comfortable with. 6 September 2020
EASIER THAN CHANGING NEIGHBOURS! MADE FROM RECYCLED AND PROUDLY MADE RECYCLABLE MATERIALS IN CANADA SOUNDPROOFING PANEL SOUNDSMART SOUNDPROOFING PANELS ARE THE SMART WAY TO GET A RATING OF STC 55. THAT’S ENOUGH TO HELP BLOCK OUT YOUR NEIGHBOURS’ CONVERSATIONS! • Quick, easy, and low-dust installation • 100% natural fibre • Made from recycled and recyclable materials • Proudly made right here in Canada Scan this QR code or visit BPCAN.COM for wall assemblies rated up to STC 71. SINCE 1905 bpcan.com ABSDA Building Supply News 7
Present and Past – Where We Have Come in Sixty-Five Years The last few months have the most unusual that I have experienced in my career and it looks like a wait and see game to see what is ahead for us over the Fall and Winter. Social distancing and travel restrictions have Normally in this issue of our magazine, we placed constraints on many of our usual would report on some planned training for classroom style training programs. With that the upcoming months. While we have been in mind, ABSDA is partnering with Carriers receiving some requests, we are unable to Edge to provide On-Line programs which firm up a schedule die to Covid-19 travel Members and staff can participate in. In the restrictions for instructors travelling into the John Logan next few weeks, ABSDA will place a link to region from outside the Atlantic Bubble. Our an on-line registration form which will be regular Forklift Safety instructor is based in available to the Membership. The following is Nova Scotia, which will allow us to look at a list of the programs we will be introducing, training in that area as requests come in. along with the pricing: We will be watching this situation and will keep the Membership posted as developments WHMIS 2015 for Drivers $29.95 arise. Accident Scene $39.95 Transporting of Dangerous Goods $39.95 I would remind you that there are 50 Sales and Winter Driving $39.95 Customer Service training videos available Defensive Driving Straight Truck $58.95 on the ABSDA website. These programs run Fall Protection for Drivers $58.95 between 6 and 15 minutes each and are a great Hours of Service & Logbooks Canada $58.95 resource for your staff. Simply click on the Practical Cargo Securement for Education Tab of the ABSDA website to access Drivers Cargo Van $58.95 these. Practical Cargo Securement for Drivers Flatbed $58.95 In November, we will celebrate sixty-five years Trip Planning, Parking and Deliveries $58.95 since ABSDA was formed. I thought I would Vehicle Inspection – Straight Truck $58.95 share a couple of photos from the past. The Vehicle Inspection – Tractor Trailer $58.95 first is a Show Photo from Amherst, NS in Weights & Measures (MoU) $58.95 the late 1950’s. The second is from a Flooring Workshop in the 1970’s. Let us know if you Watch the ABSDA Monthly Newsletter for an recognise anyone in the photos. announcement regarding the launch of this new program. I hope everyone has a Great Fall season. 8 September 2020
Meet Your ABSDA Director Richard Boulet Richard Boulet was elected to the ABSDA Board of Directors in 2019. There’s 1 of 3 stores In high school Richard worked for Coca-Cola and his passion was to work in sales for the company. Following college, he applied with your name on it. to work for them, Richard Boulet landing a position as Director a Merchandiser. He took that position for 8 months until a Sales position opened. Then he was involved in sales for 7 years with the organization. Richard proudly says that his biggest accomplishment during his time at Coca-Cola, was working at the 2010 Olympics in Vancouver as a Product Manager. One day while at a restaurant talking to the Sales Manager from Soprema, Richard was asked if he would WHICH ONE IS FOR YOU? be interested in working for Resisto. He wasn’t looking for another job but decided to look into the position and make inquiries with people he knew from the industry. Richard’s father was a carpenter growing up and his mother works for a hardware store. Their encouragement made his decision an easy one. Richard first started as a Sales Representative for 2 years and then became a Regional Sales Manager for Atlantic Canada. 2020 marks Richard’s 7th year in the industry. “I’m passionate about growing my company and making great relationships along the way. I consider myself new in the industry and I was lucky enough that I had some influential people from other companies that Small yet carefully curated, took me under their wing. My goal is to try and bring this store has everything the people more people to our industry,” says Richard. “It’s the best of its community could need. industry and unfortunately the younger generation doesn’t realize that yet. I was one of them in the past.” Richard is relatively new to the Board, bringing a fresh The go-to destination for completing perspective and so far he has been very impressed projects of all kinds, BMR Classic is with the future plans that the Association has, such as more education on products for dealers. “We have what we call a “one-stop shop.” the same passion to bring the younger generation to the industry. My goal is to make sure that happens. I am grateful to be a part of this Board going forward”, Primarily designed for construction states Richard. professionals, this concept offers Richard has a 1 year old boy and a 3 year old girl. His contractors the royal treatment. hobbies and interests have changed in the past couple years. He formerly played hockey, which he hopes to start playing again in the near future. He also a big Boston Bruins fan and tries not to miss many games. Richard also enjoys golfing and spending time with Our team is more than ready to welcome you. Call us: his family. Pierre Nolet - Vice-President, Business Development | 450 655-6700 ext 2354 | pnolet@bmr.co ABSDA Building Supply News 9
Canadian Housing Report Source – Altus Group Before the COVID‐19 pandemic, Canada’s home renovation spending was on the ascendency, growing in all but two of the last 20 years. In this article, we provide our annual repairs, considered current expenditures. lines of credit (HELOCs) or refinancing a outlook for this key economic sector. In 2019, the value of upgrades to mortgage to a larger amount – accounted Canadian homes totalled $61.2 billion for 6 in 10 dollars borrowed. Key Renovation Facts – virtually matching spending on • Total residential renovation spending new home construction. When the Strong growth in home equity during the reached an estimated $80.1 billion in $18.9 billion in repairs are added in on past decade enabled more homeowners 2019, a 2.6% increase in real terms over the renovation side, total renovation aged 35‐49 to capitalise on HELOCs 2018, growing faster than the economy. spending in 2019 accounted for 58% of for renovations. About 36% of total This result represented a rebound from all residential construction spending. borrowing with HELOCs for renovations a 5.1% decline in 2018. The patterns do vary by region. Since was done by homeowners aged 35‐49. • Home renovations are a bigger 2017, new home spending has exceeded segment of the Canadian economy renovation spending in B.C. and Alberta. Renovators Major Source of than new homebuilding. Home Improvement Retail • Renovation spending, which on Per unit, estimated total renovation Sales average has achieved a higher rate spending equates to about $5,500 in 2019 Renovation spending and home of growth than the overall economy – that’s across the base of both owned improvement retail sales are strongly since 2014, will not be immune to the and rented units, and includes units that correlated (0.97). Reno spending is effects of COVID‐19 containment incurred renovation expenses as well as an importance source of revenue for restrictions. Renovation spending is those that didn’t. home improvement retailers, which are forecast to decline in 2020, though not expected to see a notable decrease in sales as significantly as the overall economy. Home Equity Lines of Credits this year. an Important Source of 3 Out of Every 4 Renovation Borrowing for Renovations The pandemic has resulted in a sharp Dollars Spent on Upgrades Altus Group estimates suggest at least decline in HELOCs interest rates and Total renovation spending includes $14 billion of new borrowing was done by 5‐year mortgage rates (Chart 4). Both both upgrades, that are considered Canadian homeowners for the purposes borrowing rates are forecast to hover capital expenditures (i.e. alterations, of renovations in 2019. Secured financing around historic lows over the next two improvements and conversions), and – using products such as home equity years, boosting future reno spending. More Dollars Spent on Renovations than New Homes Renovation Intentions Lower Canada, 2019, Billions Than Last Year No doubt influenced by the pandemic, Altus Group’s homeowner renovation intentions index has plunged (Chart 5), as plans to renovate are running well below a year ago at the Canada‐wide level, but still generally on Alterations/ par with readings earlier in the decade. Improvements/ Conversions With the exception of Atlantic Canada, $61.2 homeowners in most regions report lower Spending on Spending on New Dwellings Renovations renovation intentions than last year. $57.7 (42%) $80.1 (58%) Renovations Intentions vs. Repairs Homebuying Intentions $18.9 Altus Group tracks both renovation and homebuying intentions on an on‐going basis in our FIRM Survey. An analysis of this information shows lower intentions to renovate this year, primarily among Source: Altus Group based on Statistics Canada data those homeowners not also intending 10 September 2020
ABSDA Building Supply News 11
Canadian Housing Report continued to move. Intentions to undertake larger postpone home upgrades, pointing to Regional highlights for May renovations (based on homeowners a decline in home renovation spending include: agreeing completely or somewhat that across Canada this year. Expect a they are planning renovations of $10k recovery next year • Atlantic Canada starts rose in all plus) in the next year are down from • The decline in renovation spending provinces except for Newfoundland; last year while intentions to buy another is expected to be most significant • Quebec starts came in ahead of home are virtually unchanged (Chart in Quebec, Alberta, Ontario and last year’s level, almost equally split 6). Only 2% of current homebuyers are Saskatchewan. between the Montreal CMA and the planning to do both – these homeowners • Renovation spending in the Atlantic rest of the province, after no starts may either be planning significant renos Provinces is not expected to decline as were recorded last month due to to prepare their current home for sale, or dramatically as last year. government‐imposed COVID‐19 planning sizeable renovations on their • B.C. is project to experience the most closures; next home. muted decline in renovation spending. • Ontario starts fell due to lower starts in the Toronto CMA, and to a lesser Renovation Spending to Starts Recover in May extent, in the other areas of the Decline as Pandemic Defers Canada‐wide housing starts for the province; Home Upgrades month of May were 195,500 units • Starts dipped in both Manitoba and Subdued home sales in 2019, economic seasonally adjusted at annual rate Saskatchewan; weakness in the Prairie Provinces and (SAAR), up from the revised number for • Alberta starts were down; and elevated interest rates slowed renovation April, according to CMHC estimates. • B.C. starts rose due to higher activity spending growth in 2019. The economic Starts surged in the single‐family in the Vancouver CMA more than shock brought on by the COVID‐19 sector while also pushing higher in the offsetting a dip in the other areas. pandemic has forced homeowners to apartment sector. Housing Starts by Type and Area Total Starts (000s), SAAR May April May 2019 2020 2020 Canada, Total 195.9 164.9 195.5 By Type of Unit Single-family 84.6 64.7 86.8 Apartment 111.3 100.2 108.7 By Area British Columbia 55.5 30.2 39.0 Vancouver CMA 42.6 15.2 24.9 Other Areas 12.8 15.1 14.1 Alberta 22.6 23.8 19.1 Saskatchewan 2.4 2.5 2.1 Manitoba 9.2 7.5 4.7 Ontario 49.2 94.5 57.6 Toronto CM 20.2 60.9 29.8 Other Areas 29.0 33.6 27.8 Quebec 49.0 0.0 64.5 Montreal CMA 25.5 0.0 32.9 Other Areas 23.5 0.0 31.6 New Brunswick 2.3 2.5 3.4 Nova Scotia 3.6 2.7 3.6 Prince Edward Island 1.3 0.8 1.2 Newfoundland 0.7 0.5 0.3 Source: CMHC and estimates by Altus Group 12 September 2020
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Meet Your ABSDA Director Brian Bowers Brian Bowers was elected to the ABSDA Board treated and when they walk through our doors of Directors in June of this year. they are greeted with a smile and called by name.” Brian’s career in the Building Supply Industry Currently Brian serves as the Chairman of the spans twenty-five years. Following school, he Board on the TIMBER MART National Board. fished lobster for several years. His passion is to work for the “greater good“ of all his counterparts at TIMBER MART Brian furthered his education, attending the locations in the region and beyond. That same local community college, taking a two-year passion is what he brings to the ABSDA Board. program in Carpentry. Following graduation, the local Home Hardware store in Yarmouth In March 2020, Brian Bowers and Pleasant hired him at their service desk. His experience Supplies TIMBER MART were the recipient of led him into the position of Building Supply the ABSDA “Retailer of the Year Award”. Receipt Brian Bowers Manager. From there an opportunity came up of this honour signifies respect of industry Director to purchase the local AWARD store from the colleagues and recognises the hard work in owner who was looking to retire. Brian and his operating a successful Building Supply Business. business partner at the time (Scotty Boudreau) While Brian does not have a whole lot of free jumped in with both feet and were successful time, he always makes it a point to travel to 3rd in steadily increasing sales every year. In 2017 world countries at least once a year. Starting Brian bought out Scotty’s shares and has been back in 2010, his very first mission trip was the sole owner since. to Haiti and was there when the massive “Relationships; For me it’s all about people, earthquake hit that country. “I have been back whether it’s Vendors, Staff or Customers, you to try help at that same orphanage I went to and need to build solid relationships and work with have helping every year since,” says Brian. He people to build their trust” states Brian. “We has also been to Cambodia, Guatemala, Mexico treat Customers the same way we’d like to be and the Bahamas helping those less fortunate. Always by your side. CALL FOR A QUOTE & BE ENTERED FOR A CHANCE TO WINA $20,000 As we all adapt to the changes necessary due to COVID-19, car and CASH PRIZE!† home insurance should be the last thing you have to worry about. ABSDA members and their employees can depend on Johnson Insurance to help make things easier with great savings and benefits. For details and your quote: 1.877.742.7490 | Johnson.ca/savings HOME CAR Johnson Insurance is a tradename of Johnson Inc. (“JI”), a licensed insurance intermediary. Home and car policies primarily underwritten, and claims handled, by Unifund Assurance Company (“UAC”). Described coverage and benefits applicable only to policies underwritten by UAC in NL/NS/NB/PEI. JI and UAC share common ownership. Eligibility requirements, limitations, exclusions, additional costs and/or restrictions may apply, and/or vary by province/territory. †NO PURCHASE NECESSARY. Open May 1, 2020 – April 30, 2021 to legal residents of Canada (excluding NU) who have reached the age of majority in their jurisdiction of residence and are a member of a recognized group of JI (excluding members of any group in the health care sector) with whom JI has an insurance agreement. One (1) available prize consisting of CAD $20,000. Conditions and/or restrictions may be imposed. Odds of winning depend on the number of eligible entries received. Math skill test required. Rules: Johnson.ca/cash2020 14 September 2020
Meet Your ABSDA Director Kevin Guest Kevin Guest of Truefoam Limited was elected In 2017, Kevin was recruited by Truefoam to the ABSDA Board of Directors in 2017. Limited to assume the role of Sales Manager, the position he currently holds. Kevin’s career in the Building Supply Industry spans 37 years. Kevin got his start as an Order Kevin has always been driven to succeed and Picker and Delivery Truck Driver with Builders loves a challenge. Through planning and execution, Market in Cole Harbour, NS. While he was there, he has been able to help all his employers’ businesses he also was given the opportunity to work on the grow, as well as supporting his customers in any Order Desk and oversee the Custom Countertop way he could to help their businesses’ grow. Kevin’s Cutting Program. Kevin’s experience led him motto is “A goal without a plan is just a wish”. forward to Reynolds Aluminum Building Kevin is proud to serve the Industry as a Products Division as Warehouse Manager. In Director with the Atlantic Building Supply 1990, Kevin moved to Alcan Building Products, Kevin Guest Dealers Association. Having a say in the Director first working on the Order Desk and then later decisions which shape and move the industry being promoted to Sales Representative for Nova forward is something he is especially proud Scotia. Kevin also spent time working with of. Kevin brings an “out-of-the-box” way of Roper Windows in Cole Harbour, following thinking to his role as a Director. which he opened his own Contracting Business. Away from work, Kevin and his partner Lisa In 1995, Kevin was approached by Alcan again, enjoy spending time with their five children and following their acquisition by Gentek Building three grandchildren. Kevin is a car enthusiast Products. As time went on, Kevin oversaw and a part time musician, playing lead guitar in the establishment of the Gentek Branch in two bands around the HRM area. Many ABSDA Dartmouth, NS. Kevin would later be asked to Members may also remember Kevin as one of manage both the Dartmouth, NS and St. John’s, the Members of the ABSDA Industry Band “The NL Branches. Kiln Dried Studs”. Introducing the New Strong and Sleek Supreme Casement Kohltech’s new Supreme Casement is uniquely designed with exterior glazing on the operator to maximize the glass area. The frame has a 4.5” depth to satisfy NAFS requirements and allows for narrower mullions while maintaining strength. New energy-efficient LoE coatings create industry-leading energy ratings. With slimmer sashes, higher energy ratings, and the ability to add stronger reinforcement, this window is the definition of Supreme. Wow your customers with this completely redesign casement window. Windows shown are Passive House Certified kohltech.com Named one of Canada’s Best Managed Companies ABSDA Building Supply News 15
Meet Your ABSDA Director Duane MacDonald Duane MacDonald was elected to the Callbecks Home Hardware for almost ABSDA Board of Directors in June of this 50 years and eventually their family year. purchased the business from the Callbeck Family. He also served on the ABSDA Growing up in a family involved in the Board of Directors and Show Committee, Hardware Industry, Duane was always several years ago, as well as holding the around the store and started working as position of Association Chair in 2001. soon as he was old enough. Duane started working on the business at Duane’s father, Ron, worked with/for age 14, working in Paints and Retail Sales Extreme Duane MacDonald Director Protection before moving to the Building Supply side of the business in 2002. He had spent several years working with Estimating Come Hail and Contractor Sales before taking on the position of Store Manager of Callbecks Home Hardware in Summerside in 2014. or High Wind In 2018 his family acquired a second location in Salisbury, NB, at which point he moved to the position of General Tear-Resistant Band Manager for Callbecks Ltd. & Salisbury Release Tape HHBC and continues in that position today, now adding the responsibility of ArmourZone® overseeing operations at newly acquired Charlottetown Home Hardware. As a homeowner, Duane understands how frustrating it can be when there are delays and how overwhelming it can be when you don't know how to complete a project on your own. His goal is to FastLock™ Sealant keep projects moving for contractors and to help general customers with Built-in Algae Resistance recommendations for products and service-people when needed. “There is Mother Nature’s not always happy these days. But your customers never a dull moment and always new challenges to sink your teeth into the will be when they roof with IKO Dynasty or Nordic with ArmourZone ®. keeps this career exciting to me”, says They’re among the best performance shingles money can buy. They Duane. “With constant change in how resist nail pull-through, wind uplift and blow-off like few others can, and we provide service and new products to offer a 210 km/h (130 mph) Limited Wind Warranty.1 Nordic’s polymer- help make peoples’ lives easier there is modified asphalt coating earned a Class 4 impact-resistance rating. 2 something to learn every day.” Count on IKO for extreme performance AND protection, come hail or PEI is a province with unique challenges high wind. Learn more at 1-855-IKO-ROOF (1-855-456-7663) or IKO.com. and Duane is happy to not only bring that perspective to the Board but also to learn more about how the ABSDA works on an administrative level, and to be able to N O R D I C™ & D Y N A S T Y® S H I N G L E S bring that perspective to PEI dealers. 1 See Limited Warranty for complete terms, conditions, restrictions and application requirements. If Duane is not at work, you'll generally 2 This impact rating is solely for the purpose of enabling residential property owners to obtain a find him at the cottage or the rink. He reduction in their residential insurance premium, if available. It’s not to be construed as any type has coached Minor Hockey and served of express or implied warranty, or guarantee of the impact performance of this shingle, by the on the Rink Board to help resurrect their manufacturer, supplier, or installer, against hail. Damage from hail, is not covered under the limited warranty. local rink. He also enjoys spending time with his wife Jessica & children Everett & Evelyn. 16ABSDA Building Supply News 1/2 pg Ad.indd September 2020 1 2020-08-28 3:52 PM
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Supporting Workplace Safety During COVID-19 Photo created by prostooleh - www.freepik.com A big part of how the WCB He says a few are using the time position of sinks could mean there’s supports injury prevention they have available now to make more water on the floor, which could is the work our Relationship improvements to their occupational be creating a slip and fall hazard that Managers and Workplace Consultants health and safety and return to didn’t exist before. A rigorous hazard do in workplaces, helping employers work systems and processes. “In identification approach will help implement strategies to reduce many workplaces, this pandemic has ensure new practices don’t create more injuries and improve return to work increased the level of focus on health risks.” outcomes. and safety,” says Ian. Both Tanya and Ian, who before the That work has changed dramatically WCB Workplace Consultant Tanya pandemic spent most of their time in recent weeks, as workplaces Newell agrees. She says it’s important working with employers and workers have adjusted their operations to for employers dealing with COVID-19 in the workplace, are now providing meet new COVID-19 public health challenges to stay focused on working support using online meeting requirements, including the WCB, safely. It’s important that any changes technologies like Skype, Zoom, and which has curtailed in-person visits an employer makes to tackle Covid 19 GoTo Meeting. and transitioned employees to working don’t undermine other areas of their from home. safety program or create other hazards. They say that while people always She recommends employers continue value face-to-face interaction, working According to WCB Relationship to take a hazard identification, online has some big advantages too. “I Manager Ian MacDonald, employer assessment and control approach for can have a meeting with an employer needs for support right now vary from all of their COVID-19 risk mitigation in Yarmouth, and as soon as I’m done sector to sector. “Some employers have strategies. I can hop into another meeting with a dramatically reduced their operations, workplace in Amherst, and after that while others – especially in essential “A good example is the increased attend another meeting in the Halifax services sectors - have ramped up to need for hand washing in workplaces Regional Municipality,” says Ian. deal with pandemic.” now,” says Tanya. “The frequency and “The ability to eliminate travel time 18 September 2020
Supporting Workplace Safety During COVID-19 continued while still having an interaction more workplaces can start by contacting tools and resources, including new personal than a phone call is huge.” their Relationship Manager. Small resources to help reduce the risk of workplaces who have a claim can ask COVID-19 transmission. While Tanya agrees with Ian on the their case worker. All employers and benefits, she says working online workers can visit worksafeforlife.ca Source: Workers Compensation Board makes it more challenging to gain an anytime, for a full range of prevention of Nova Scotia in-depth understanding of the work and the hazards within a particular workplace. She also misses the opportunities being on site provides to connect with front-line staff. In terms of prevention advice for workplaces during the pandemic, Ian and Tanya suggest: • Listening to your people and letting them know you’re there to support them. • Staying focused on all the other aspects of health, safety, and return to work – even though the pandemic is top of mind, all of the usual hazards and issues are still there. • If you have staff working from home – making sure you reach out to them regularly. • Engaging and empowering your JOHSCs and safety reps to help you work through the employee safety challenges COVID-19 presents. • Reaching to the WCB, other safety resources, and your peer workplaces to share learnings around employee health and safety. • This is also a great time to have people working from home tackle a safety project, or do safety research to compile best practices that can be put in place down the road when life returns to normal. Employers interested in getting direct support for their prevention and return to work programs from the WCB team can do that in a couple of ways: large Designed by Freepik ABSDA Building Supply News 19
All the jobs in our industry. One convenient new place. Introducing buildingsupplycareers.ca the all new national job board for our industry. Posting a job is fast, simple, and best of all gives your posting additional reach across the region and country. Give it a try today, there are no fees and you can post as many positions as you wish. Visit buildingsupplycareers.ca today In association with: If you are a member of the ABSDA and wish to post a job position, 20 September 2020 please use the passcode ABSDAJOBS9294 when prompted.
Industry News Bonaventure Agency Inc. Appoints communities affected by the COVID-19 fax, email, or online). New Territory Manager pandemic through a range of initiatives. TaigaNow strives to enhance every Among other things, corporate stores aspect of the customer experience, Bonaventure Agency Inc. is pleased from the Lowe’s Canada network received allowing our customers to be more to announce the appointment of more than $240,000 to support initiatives nimble and flexible than ever. Long gone Brittany Graham to the position of addressing specific needs in their regions. are the times of having to order products Territory Manager In the last few months, donations in cash only when we are traditionally open; you for Nova Scotia and or in kind worth a total of $245,000 were can now order products 24/7, provided Newfoundland. Brittany presented to over 75 food banks, hospital you have an internet connection. You brings a solid track foundations, and other organizations will now have more transparency than record of success helping the most vulnerable in the ever, seeing your best price for in-stock to this position as a communities that Lowe’s, RONA, Reno- products at any time, and you will be able Business Development Depot, and Dick’s Lumber corporate to explore the complete catalogue of allied representative in the stores serve across Canada. products available from the local Taiga consumer products Brittany Graham “With the pandemic causing new distribution center. industry. With her passion and problems to emerge and exacerbating Taiga plans to launch TaigaNow enthusiasm, she looks forward to meeting existing issues, we felt it was important country-wide in early 2021, and will her customers in the near future. to express our solidarity by supporting release the platform regionally as community organizations that are facing branches are ready. Currently TaigaNow Paul Williams named President, higher demand and declining resources,” is live and available to customers served TORBSA Buying Group said Jean-Sébastien Lamoureux, Senior by the Calgary and Saskatoon branches. The Board of Directors of TORBSA Vice-President, Public Affairs, Asset They anticipate the release of the platform Limited is pleased to announce the Protection and Sustainable Development in the western branches before moving to appointment of Paul Williams as at Lowe’s Canada. “Our field teams the east. President. Paul will replace Bob Holmes, selected the organizations to support GM, who has been responsible for the based on their knowledge of their regions Home Hardware Appoints Senior leadership of the group for 26 years. and the needs of their communities.” Director in Operations; Makes Board Member Greg Drouillard said: Strategic Reorganization “with the hiring Taiga Announces Online B2B Ordering Home Hardware Stores Limited of Paul Williams, Taiga Building Products is proud to announced the appointment of a it means exciting announce the development of an new Senior Director on their sales times for online B2B ordering, catalogue and and operations team to support their TORBSA, and to administrative platform branded as strategic growth and focus on operational be in transition TaigaNow. excellence for their nearly 1,100 mode for more Ordering – Have full access to stocking independently-owned stores. growth, with the products at your local Taiga branch, Darrin Sayles, who joined the team beginning of a ability to place orders anytime, anywhere, on September 8, is an accomplished sales new era”. Paul Williams as long as you have internet access. Have and operations strategist with a 25-year Paul was most recently Regional full insight into your established price at track record of significantly growing retail Manager, Ontario, for CGC Inc. and had any given time and see where quantity sales and expanding previously spent 8 years with Owens breaks come into effect. store networks. He Corning Canada, running their National Catalogue – Browse the complete Taiga held operational Accounts for Canada. Building Products catalogue available leadership positions In operation since 1966, TORBSA from your local Taiga branch, retrieve and from retailers such Limited is a $576 million+ shareholder research product specifications, warranty as Carter’s, Campus owned organization, with 26 member information, installation information Crew, American locations across Canada. and more. *Commodity products Eagle and Jean are currently not available to view or Machine. He joins Darrin Sayles Lowes Canada Donates $245,000 to purchase on this platform due to their Home Hardware from Carter’s, where he More Than 75 Local Organizations to market volatility* held the role of Senior Director of Retail Assist with Pandemic Relief Administrative – Review all orders Sales and Operations. Last April, Lowe’s Canada committed placed for one location through TBP, “Home is focused on operational $1 million to support its associates and regardless of the entry method (phone, excellence and implementing sales growth ABSDA Building Supply News 21
Industry News continued strategies to support our Dealers to together with many of the industry’s to work developing the framework for the achieve our Vision to be Canada's most top vendors and service providers in a e-Volution Online Buying Event. trusted and preferred home improvement completely virtual environment. In addition to the ability to browse retail brand,” said Darrin Noble, Vice- The e-Volution Online Buying Event through and buy products from Orgill’s President, Store Operations. “Darrin ran from Aug. 24 through Sept. 4 and wide array of vendor partners, attendees Sayles is a proven leader who will bring was open to Orgill’s entire retail customer of the Online Buying Event could also take a strategic and results-oriented approach base, enabling them to take advantage of advantage of special promotional offers, to this position and drive our growth promotional buying opportunities, shop pre-season booking programs and even strategy.” for seasonal merchandise and browse schedule live meetings with vendors and Darrin Sayles joins Home as Senior through thousands of new products service providers. Director, National Retail Sales and without ever having to leave their stores. To help facilitate these meetings, Orgill Operations. Going forward, all Ontario “Because this is the first time we have partnered with Zoom, the industry leader Retail Sales and Operations Managers will ever held an event like this, we weren’t in online meeting technology. report directly to Grant Allen, Director, quite sure what to expect,” says Boyden “The partnership with Zoom and our Retail Operations, Central. The four Moore, Orgill’s President and CEO. “Now ability to integrate their state-of-the-art Retail Operations Directors (Jeff Martin, that it’s over, I can say that we couldn’t be technology into our e-Volution platform Grant Allen, Tim Dietrich and Mario more pleased with the results.” went a long way toward helping us Durocher) and their regional teams will In fact, Orgill reports that buying facilitate more interaction between our report into Sayles. activity during e-Volution far exceeded customers and our vendors and team Dale MacPherson has been appointed the results of any previous dealer market members,” Moore says. “By now, everyone as Senior Director, Store Operations in the company’s history including last is familiar with how Zoom works and we Support. The Business Development team, fall’s live event. think this helped build a more robust and formerly led by Dunc Wilson before his The decision to develop and hold the interactive experience.” retirement earlier this year, was previously e-Volution Online Buying Event came in While meeting online might not realigned to report directly to MacPherson. May when safety precautions surrounding replace a live market, the e-Volution He will now oversee Construction and the COVID-19 outbreak prompted Orgill platform, combined with the functionality Real Estate, while continuing to provide to cancel its in-person Fall Dealer Market of Zoom, enabled vendors and retailers to support and oversight for the Dealer that had been scheduled for August 27-29 interact with ease throughout the event. application process. in Las Vegas. “We are very pleased that, given the “There were a number of factors that challenge of holding live events right now, Orgill’s e-Volution Online Buying led us to this decision, including an we were able to offer a platform through Event Draws to a Close After abundance of caution as it related to the e-Volution that helped both our vendors Successful Debut safety of our employees, customers and and our customers keep their businesses vendors as well as consideration for how a moving forward,” Moore says. “We will market would function in an atmosphere undoubtedly learn a lot from this event where strict social distancing would likely and plan to use it to make our vendor still be required,” says Moore. and customer interactions even more Recognizing how important it was productive as we move forward.” Orgill, Inc. recently completed its first-ever for both customers and vendors to still Orgill is scheduled to hold its Spring e-Volution Online Buying Event, which be able to get together for a seasonal Dealer Market from February 25-27 in brought nearly ten thousand retailers buying show, Orgill’s team quickly went Orlando. Advertisers Index AFA Forest Products 5 Johnson Insurance 14 www.afaforest.com www.johnson.ca/savings Building Products of Canada Corp. 7 Kohltech 15 www.bpcan.com www.kohltech.com Castle Building Centres Outside Back Cover Regal Ideas Insert https://youarethebrand.ca/ www.regalideas.com Garon Distribution Inside Back Cover Sexton Group Ltd. Inside Front Cover www.garon.ca www.sextongroup.com Groupe BMR 9 Taiga Building Products 11 www.bmr.co www.taigabuilding.com IKO 16 TIMBER MART 13 www.iko.com www.timbermartmember.ca 22 September 2020
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industry icon It is with great sadness and heavy hearts that we say goodbye to a member of the Castle family. Our dear friend and colleague, Cluny Sheppard, Castle member from Notre Dame Agencies in Lewisporte, Newfoundland passed away on Sunday, August 23rd. Our deepest condolences go out to the family in this difficult time. Our thoughts and prayers are with you. Cluny was a true gentleman who made those around him better. For those that crossed his path, it was a privilege to engage with a man of such integrity, passion for business and absolute commitment to family. We will miss him dearly. Ken Jenkins Castle Building Centres Group 24 September 2020
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