HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College

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HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION
STUDENT GUIDE 2018/19
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
CONTENTS

01   —   WELCOME FROM THE VICE-CHANCELLOR
03   —   STARTING AT WRITTLE
04   —   REGISTRATION – BEFORE YOU ARRIVE ON CAMPUS
06   —   WHERE
07   —   LOCAL AREA
08   —   THE CAMPUS
10   —   INDUCTION WEEK
11   —   FRESHERS’ WEEK
13   —   ARRIVAL
16   —   POSTGRADUATE STUDENTS
18   —   INTERNATIONAL STUDENTS
20   —   ON CAMPUS
22   —   OFF CAMPUS
24   —   STUDENTS’ UNION
26   —   HIGHER EDUCATION STUDENT CHARTER
28   —   CAREERS
30   —   INFORMATION SERVICES AND TECHNOLOGY (IS&T)
32   —   THE HE STUDY HUB
34   —   THE LIBRARY
36   —   STUDENT SUPPORT
38   —   SAFETY, SECURITY & PERSONAL CONDUCT
40   —   EATING IN OR OUT
41   —   SHOPPING
42   —   CONTACTS
44   —   NOTES
46   —   INDUCTION WEEK TIMETABLE

Welcome
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION STUDENT GUIDE 2018/19

“A very warm welcome to Writtle
University College. We are delighted you
have chosen Writtle for the next stage of
your academic journey.
We want to help you to settle into student
life as smoothly as possible and our staff
and Students’ Union will be doing all we
can to make your transition into Higher
Education an enjoyable one.
This student guide is designed to provide
you with the information you need to help
you find your way around the campus as
well as contact details for key services in
the local area. We hope that you will find
the answers in the following pages to the
many questions that are sure to spring to
mind when you arrive on campus.
One of the reasons students choose
Writtle University College is that, in
addition to our academic reputation,
we are also known for our friendly and
caring approach. So, if you need more
information on anything covered in this
guide or you have any questions to help
you settle in, please get in touch.
We wish you every success in your
studies.”
Professor Tim Middleton
Vice-Chancellor

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HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION STUDENT GUIDE 2018/19

STARTING
AT WRITTLE

Writtle Main Campus

Thank you for choosing to study at Writtle University College.
Upon your arrival at the 220 hectare estate in rural Essex, you
will be joining a community of around 1,000 undergraduate and
postgraduate students.
This book is yours to keep and aims     If you have any further questions
to guide you through your first year    that you would like answering before
as a student at Writtle. This is your   you arrive and are not covered by
opportunity to find out more about      this guide, please feel free to refer to
the campus and student life – from      the useful contacts section on page
what to expect on your arrival to       42. Please get in touch – everyone
essential information on where to       at Writtle appreciates the volume of
eat, finance and where the different    preparation that you will have to go
departments are located. The guide      through before getting here and we
also includes notes pages for any       will be willing to help as best we can.
handy hints, tips and useful dates
which you may need to write down!

                                                                                      03
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
WRITTLE UNIVERSITY COLLEGE

REGISTRATION
BEFORE YOU ARRIVE ON CAMPUS

Online                                 What if I can’t complete
                                       my online registration from
                                                                                 The office is open:
                                                                                 Monday              10am to 4pm
registration                           home?                                     Tuesday             10am to 4pm
opens from                             If you experience difficulty using        Wednesday           11am to 4pm
                                       the online registration system            Thursday            10am to 4pm
mid-August.                            please contact our Registration           Friday              10am to 4pm
                                       Support Team at                           The following methods for payment
                                       registration.support@writtle.ac.uk.       of fees are offered:
— The online registration process
  is fast and simple and should        The team will guide and support           — Credit/Debit card in person or by
  only take approximately              you through the process.                    telephone (excluding American
  15 minutes to complete.                                                          Express and Electron).
  All students are required to         What should I do if I don’t
                                                                                 — Bank transfer:
  register with the University         have internet access?
                                                                                   – Quoting Barclays Bank
  College on an annual basis.          If you are unable to access the
                                                                                     Chelmsford
— You may access the online           internet, you can register when you
                                       arrive at the Registration Support          – Sort Code 20-20-35
  registration system at
   student.writtle.ac.uk.              Centre, Room L41a, not far from             – Account Number 50936146
                                       Main Reception. We will provide
	You will be asked for your                                                       – Swift Code BARC GB 22
                                       access to a computer and support
  student username and password.       you through the process.                    – IBAN No.
— Your login (username) is your                                                     GB19BARC20203550936146
  eight digit Writtle University       What do I have to do before                   Please ensure that your
  College student number               I arrive on campus?                           student ID number or name is
  98****** (found at the top of                                                      quoted when processing the
                                       Firstly, it is important that you fully
  your original offer letter and all                                                 transaction.
                                       complete your online registration.
  correspondence).                                                               — Cash at the Finance Office, L08.
                                       You must also register the details
— Your password is your date of       of any vehicle you intend to bring        — Cheques payable to Writtle
  birth preceded by Wuc in the         to the University College. A vehicle        University College.
  format WucDDMMYYYY. For              parking permit will be generated          — Telephone payments may also be
  continuing students, this will be    for you to display in the vehicle.          made Monday-Friday between
  the same as the one you use to       Next, you should ensure that you            8.45am and 4.45pm. Direct line
  log onto networked computers         regularly check our website at              for cashier: +44 (0)1245 424207.
  on campus and for email.             writtle.ac.uk/registration for arrival,
                                                                                 It is your responsibility to ensure
You will be asked to:                  induction information and draft
                                                                                 that invoices and fees are paid
— Check/amend your personal           course timetables.
                                                                                 promptly by the date due.
  details, including home, term-
  time and emergency contacts.         Why should I register before
                                                                                 Student Loan
                                       I arrive?
— Check your academic record                                                    If you are a home student and
   e.g. your course.                   Registering before you arrive
                                                                                 have applied for a student loan the
                                       gives you early access to your
— Check/amend your funding                                                      University College needs to inform
                                       student email account. If you have
  source.                                                                        the Student Loans Company (SLC)
                                       registered a vehicle, your vehicle
                                                                                 that you have completed your
                                       parking permit will be available to
                                                                                 registration and are in attendance
                                       download and print.
                                                                                 before they release the first part of
                                                                                 your loan to your bank account via
                                       How can I pay?
                                                                                 the BACS payment system.
                                       To pay tuition and on-site
                                       accommodation fees, please find the
                                       Finance Office window, Room L08,
                                       which is located in the Main Building.

04
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION STUDENT GUIDE 2018/19

    When you have completed your
    online registration, provided the
    University College has all the
    required information, an automated
    message will be sent to the SLC
    informing them that you have
    registered as a student. Please
    note that student loans will only
    be released by the SLC after the
    official start of the semester,
    which is 17 September 2018. Loans
    normally take three to five working
    days to reach your bank account.
    This could take longer if the SLC
    have not completed your loan
    assessment.
    When you arrive at the University
    College please provide Registry
    with a copy of your ‘University or
    College Payment Advice’ form from
    the SLC.
    Should you have any concerns or
    require any assistance in relation
    to your loans, please email
    student.support@writtle.ac.uk

    Higher Education Regulations
    and Policies
    By registering as a student of
    Writtle University College you are
    agreeing to abide by and accept
    Higher Education Regulations and
    Policies.
    W writtle.ac.uk/HE-Regulations-&-
    Policies

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HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
WRITTLE UNIVERSITY COLLEGE

WHERE

Writtle University                                                                                By rail                                                                                       The service operating times are
                                                                                                                                                                                                Monday to Friday 8.15am to 9.15am;
                                                                                                  The train journey from London
College is                                                                                        Liverpool Street Station to
                                                                                                                                                                                                2pm to 4.15pm (limited service)
                                                                                                                                                                                                and 4.15pm to 5.15pm during
64km/40 miles                                                                                     Chelmsford takes about 35 minutes,
                                                                                                                                                                                                Further Education term times.
                                                                                                  with three to four trains running
north-east of                                                                                     per hour. You can then get a taxi or
                                                                                                                                                                                                By bus
central London.                                                                                   catch a bus.
                                                                                                                                                                                                First Buses numbers 45 and 32 take
                                                                                                  You can also travel from Stansted
Our attractive 220                                                                                Airport, Clacton, Ipswich,
                                                                                                                                                                                                you to Writtle Village Green which
                                                                                                                                                                                                is approximately 10 minutes’ walk
hectare estate                                                                                    Colchester, Braintree, Brentwood,
                                                                                                                                                                                                from the main campus.
                                                                                                  and Southend to Chelmsford by
is in the historic                                                                                train.                                                                                        First Bus number 46 stops right
village of Writtle,                                                                               For a full route map, visit
                                                                                                                                                                                                outside the campus.
                                                                                                                                                                                                For a full route map, go to
situated 3km/2 miles                                                                              greateranglia.co.uk/travel-
                                                                                                  information/journey-planning/                                                                 firstgroup.com/essex/routes-and-
west of the city                                                                                  network-map                                                                                   maps
of Chelmsford                                                                                                                                                                                   By car
                                                                                                  By shuttle bus
in Essex.                                                                                         Writtle University College currently                                                          We are 25 minutes’ drive from
                                                                                                  operates a shuttle bus service                                                                the M25 with ample free parking
                                                                                                  from and to Chelmsford Railway/                                                               on-site for students and visitors.
                                                                                                  Bus Station area on a first come                                                              Download the most appropriate
                                                                                                  first served basis during Further                                                             version of a detailed route map
                                                                                                  Education term dates only.                                                                    from writtle.ac.uk/contact-us.
                                                                                                  The shuttle buses stop in Coval
                                                                                                  Lane, Chelmsford (by the City                                                                 By air
                                                                                                  Council offices). No fee or prior                                                             London Stansted is only a
                                                                                                  booking is necessary.                                                                         35 minute drive from Writtle
                                                                                                                                                                                                with flights to many EU
                                                                                                                                                                                                destinations. London Southend
                                                               WRITTLE                                                    FROM                                                  FROM            Airport is around a 45 minute
                                                                                                                                                         A130

                                                                                                                       DUNMOW                                              COLCHESTER
                                                               UNIVERSITY                                            (Cambridge)                                                                drive from Writtle with some
                                                               COLLEGE                                         (Braintree via A131)
                                                                                                                                                                                                EU destinations.
               FROM
                                                                                                                                                                     38

               STANSTED
                                                                                                                                                                    A1

               AIRPORT                                                                                                                                                                  A1137   Heathrow and Gatwick, with
                                                                                                                                                                A
                                                                                                                                                                13

               BISHOP’S                                                                                                                                                         SAINSBURY’S
                                                                                                                                                                                                international destinations,
                                                                                                                                                                    0

               STORTFORD                                                                                                                                                        STORE
               SAWBRIDGE                                                                           BROOMFIELD                                   SPRINGFIELD
               WORTH                                                                                                                                                                            are also easily accessible via
                                                                                                                                    A1016

                                                                                                                                                                                                the M25 (90 minute drive).
                                                                                                                            B1008

                                                                                                                                                                          A12

                                                                                                  A1060

                                                                                                                                      CHELMSFORD                                                By coach
                                                                                ROXWELL RD        RAINSFORD RD
                   COW
               WATERING
                                                                  LORDSHIP RD

                                                 LANE
                                              NG
                CAMPUS
                                      TE
                                           RI                                                                                         CITY CENTRE
                                                                                 LORDSHIP

                     CO
                          W
                              W
                                  A          MAIN
                                             CAMPUS                              CAMPUS
                                                                                                               16
                                                                                                                                       PARKWAY
                                                                                                                                                                                                A regular coach service is available
                                                                                                          10                                         8

                                                GA
                                                     R
                                                         RD
                                                                                     WRITTLE RD
                                                                                                      A
                                                                                                                                            A
                                                                                                                                                13
                                                                                                                                                                                                to Chelmsford Bus Station from
                                           ON        WRITTLE                                                                                                                            A414
                                                              LODGE RD
                                                                                                                    A1114
                                                                                                                                                A1114
                                                                                                                                                                                    FROM
                                                                                                                                                                                                London and all three major London
                                           A414                                                                                                                                   MALDON
                                                                                                                                                                                                airports (Stansted, Heathrow and
                                                                                                                                                                A
                                                                                                                                                                    11

               FROM
                                                                                                                                                                    14

               HARLOW,
                                                     HYLANDS
                                                        PARK
                                                                                                                                      GREAT
                                                                                                                                    BADDOW                                                      Gatwick).
               M11 J7
                                                                                14

                                                                                              GALLEYWOOD
                                                                            4
                                                                  A

                                                                                                                                                                                A
                                                                                                                                                                                 13

                                                                                                                                                                                                           For a campus
                                                                                                                                                                                    0

                                                                                     A12
                                                                                                                                                                                                           map please turn
                                                                                                       B1007

                                                                                                                                                                                                           to pages 8-9
                                                 B1002

                                                                                                                                                                                    FROM
               FROM                                                                                             FROM                                                            SOUTHEND
               BRENTWOOD                                                                                        BILLERICAY                                                        ON SEA

06
HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
HIGHER EDUCATION STUDENT GUIDE 2018/19

LOCAL AREA

Writtle village                          Southend-on-Sea
                                                                                   Want some hints and tips
Writtle has all the elements             A traditional seaside resort with
                                                                                   on places to go or things to
associated with a traditional            a theme park and entertainment
                                                                                   do? See what the Students’
English countryside village,             all along the seafront. The town is
                                                                                   Union recommends on
lovingly maintained Tudor houses,        40 minutes away by car and can be
                                                                                   pages 20-23.
an ancient Church, a Village Green       reached from Chelmsford via train.
and a duck pond, as well as a good       To find out more about what to
selection of traditional English         see and do in Essex go to:
pubs. There is a supermarket,            visitessex.com.
restaurants and tearooms. On the
outskirts of Writtle is Hylands Park     London
which is famous nationally for
                                         Only a 35 minute train journey away
hosting the RiZE Festival (formerly
                                         from Chelmsford Train Station, the
the V Festival).
                                         capital city has so much to see and
Chelmsford                               do! Don’t forget to ask for a travel
                                         card from the train station to include
Chelmsford is a vibrant and exciting     all your tube and bus journeys
place to live, work and relax. Writtle   around the city. visitlondon.com
University College is just 3km (2
miles) from the only city in Essex.
Buses from Writtle village run
regularly into Chelmsford. The city
has an impressive 15th Century
cathedral – where we hold our
graduation ceremonies – bustling
shopping centres, attractive parks
and gardens, theatres, sports and
leisure facilities, including Essex
County Cricket Ground and an ice
rink. The city and the surrounding
areas offer an exciting and varied
scene every night of the week.
There are nightclubs, including
Evoke where WUC students aged
over 18 can enjoy free entry to its
Wild Life! events before 10.30pm
on Wednesdays and to its Saturday
Club. There are also a variety of
restaurants, pubs and bars.

Colchester
Britain’s oldest town has a colourful
history, exciting museums, beautiful
buildings and Colchester Zoo. The
town is just 30 minutes away by
car or a short train journey from
Chelmsford.
                                                                                               Writtle
                                                                                               London

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HIGHER EDUCATION STUDENT GUIDE 2018/19 - Writtle University College
WRITTLE UNIVERSITY COLLEGE

                                                                                24
                                  Writtle Village

                                                              25
                                                                                 26

                                                                    27

                                                    28                                23

                                            29           P

                                                         30
                                                                   31

                                                         32

                             33

                                                                           34

                                                         Sports Pavilion

THE CAMPUS
Here’s a campus map to help you
find your way.

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HIGHER EDUCATION STUDENT GUIDE 2018/19

                                                                                    Cycle Track
                                                                                    to Cow
                                                                                    Watering
                                                                                    Campus:
                                                                                    Equine Training
                                                 20
                                                                                    & Development
                                                                                    Centre and
                                                                                    Lordships Stud         Pathway to
            21                                                                                             the Titchmarsh
                                                                                                           Centre for
                                         P                                                                 Animal Studies
                                                                                                           and Canine Therapy
                                                                8                                          Centre

22                            19                                               7
            18
                                         9                                                                                      Sturgeons Farm
 17                                                                 10                                                          Cow Watering
           15                                                                                  6                                Campus:
                                                                                                                                Equine Training
      16                            12                                                   5                                      & Development
                     14                                   13                                                                    Centre and
                                                                                4                                               Lordships Stud
                                                      11                                  T
                                             2

                               1
                                                      3

                1    — Main Entrance                           13   —    Landscaped Gardens               26 —   Post Harvest Technology
                       and Reception                           14   —    Design Studio 1                  27 —   Short Courses/Design Studio 3
                2    — Main Building                           15   —    Multi Faith Room                 28 —   Lordship Science Centre
                3    — Library                                 16   —    Recreation & Fitness Centre      29 —   Northumberland Building
                4    — The Garden Room                         17   —    Student Baa                      30 —   Sports Science Centre
                5    — HE Study Hub                            18   —    Design Studio 2                  31 —   Lordship Tea Room
                6    — Maddison Halls                          19   —    Stoneyshotts                     32 —   Turner Building
                7    — Tabor Halls                             20   —    Allotments                       33 —   Research Glasshouse
                8    — Hamilton Halls                          21   —    Amenity Landscape                34 —   Children’s Day Nursery
                9    — Harvey Halls – Launderette              22   —    Willmott Building                P —    Parking
                10   — Strutt Halls                            23   —    Moat                             T —    Tennis Courts
                11   — Gill Halls                              24   —    Baroness Platt Building
                12   — Dent Halls                              25   —    Tithe Barn

                                                                                                                                          09
WRITTLE UNIVERSITY COLLEGE

INDUCTION
WEEK
Induction Week               Induction aims                            Your induction may also include
                                                                       tours of the campus and Library
will give you                Writtle University College’s aim is
                             to ensure that you receive induction
                                                                       and an introduction to the Virtual
an introduction              information prior to arrival. This will
                                                                       Learning Environment and email.
                             enable you to begin to familiarise        The timetable at the back of this
to your course               yourself with the campus. When            Guide provides you with the key
and academic                 you arrive, we will ensure you’re         dates for induction.
                             aware of the induction activities
study here.                  during your first week. There             Registration
                             will be a whole series of fun and         To obtain your student ID card,
                             informative events, workshops and         please visit the Registration
                             presentations to help you get off to      Support Centre, Room L41a.
                             a good start.
                                                                       Opening times:
                             The academic induction is
                                                                       —	Sunday 9 September 11am
                             compulsory. Each Course Scheme
                                                                          to 4pm (resident students only)
                             has its own induction programme,
                             depending on the nature of the            —	Monday 10 September
                             course, but generally there are              to Friday 14 September
                             common themes. Course induction              from 8.30am to 5pm
                             is designed to:                           Please note that the Registration
                             —	Introduce you to your Course           Support Centre will be busy and
                                Manager                                there may be variable waiting times.
                             —	Provide you with an overview
                                of your course                           See the Induction timetable on
                             —	Provide you with an                      pages 46 to 51 of this Guide
                                understanding of your course
                                timetable
                             —	Give you an opportunity
                                to make new friends

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HIGHER EDUCATION STUDENT GUIDE 2018/19

FRESHERS’ WEEK

Freshers’ Week is
designed to
introduce you to
the social life at
Writtle University
College!

                                    Freshers’ Week                          to find out more about the sports
 We organise all the social                                                 clubs and societies the Students’
                                    Freshers’ Week is at the beginning
 events in Freshers’ Week.                                                  Union offers, University College
                                    of the academic year and is
 Look out for the Freshers’                                                 departments and resources such
                                    dedicated to introducing you to
 Week timetable around the                                                  as the Library, the gym and other
                                    the social life at Writtle University
 University College!                                                        sports facilities, and things you can
                                    College, enabling you to enjoy time
 Keep up-to-date with what                                                  be involved in locally.
                                    with your friends and to make new
 we’re doing!                       ones.                                   The Freshers’ Ball on Friday 14
                                                                            September marks the end of your
     @WUCSU_Academic                We work hard to ensure that we
                                                                            first week here.
                                    run a variety of events so there is
     WrittleSU                      something to interest everyone! The
                                                                            How to get involved
                                    highlights are the Freshers’ Fair and
     WUCSU
                                    the Freshers’ Ball.                     The best way to get involved is
     WUCSU                                                                  to buy a wristband from the SU,
                                    The Freshers’ Fair is on Wednesday
                                                                            giving you entry to all social events
                                    12 September and is held in the
                                                                            during Freshers’ Week, including
 E studentunion@writtle.ac.uk       Sports Hall and Baa. Come along
                                                                            the Freshers’ Ball.
 T 01245 422752
 Find our office on the ground
 floor in the Main Building

   Writtle University Freshers 2018/19

                                                                                                                11
WRITTLE UNIVERSITY COLLEGE

12
HIGHER EDUCATION STUDENT GUIDE 2018/19

ARRIVAL
INFORMATION
FOR STUDENTS LIVING ON CAMPUS

Move in date                   First steps                               Guests
Sunday 9 September             If you are living on campus, visit L41    During arrivals weekend we ask
                               Main Hall (follow signs) on Sunday 9      that no guests remain on campus
Move in time                   September between 11am to 4pm.            after 4pm. Guests are permitted for
11am to 4pm                                                              Induction Week (10 – 14 September
                               —	You will be given keys and shown       2018) but must be authorised.
Keys collected from               to your Hall/room. (Please note
L41 Main Hall (follow signs)                                             A guest form will need to be
                                  that keys will not be available for    completed by you every time you
                                  collection before this time).          have a guest to stay.
                               —	You can register with the local        The form can be found on the
                                  doctors’ surgery.                      University College’s intranet
                               —	You can register as a student          system, Moodle.
                                  and collect your student ID card
                                  (residents need their ID card to       Welcome meeting
                                  access their meal allowance and main   A Residents’ Welcome Meeting
                                  campus buildings, including Halls).    will be held at 4pm on Sunday
                               —	You can register your vehicle          9 September in the Northumberland
                                  to gain access to the student          Lecture Theatre, which all students
                                  parking areas.                         staying in Halls must attend. This
                               —	You will be able to purchase           will be followed by an evening meal
                                  Freshers’ Week wristbands              and an event in the Student Baa
                                  and NUS extra cards.                   which will give you the opportunity
                                                                         to meet members of your Students’
                               Moving into halls — arrivals              Union.
                               and parking
                                                                         Late arrivals — Halls
                               Move in day can be very busy –
                               please drive slowly and carefully on      Writtle does not offer a 24/7 arrival
                               campus and ensure you observe all         service, therefore we ask that every
                               one-way systems and speed limits.         effort is made to arrive on the date
                               Signs direct you to the appropriate       and between the times shown. If for
                               areas for key collection and              any reason this is not possible, in
                               unloading.                                exceptional circumstances we may
                                                                         be able to arrange a later arrival
                               You are most welcome to bring             day/time. Please ensure that this is
                               along family and friends to assist        agreed with the Accommodation
                               you with moving in, however,              Office in advance so that we can
                               please note that the number of            give you the appropriate contact
                               vehicles brought to campus should         details. In any case, arrivals will not
                               be kept to a minimum. Once you            be accepted between 11pm and
                               have arrived on campus and have           8am. If your arrival is likely to be
                               unloaded your belongings please           during this time, we recommend
                               ensure you move your car to the           that you make alternative overnight
                               student car park in order to give         arrangements and come to the
                               other new arrivals space to unload.       campus the next day. If you are
                                                                         arriving late or over the weekend
                                                                         or holiday periods, you may wish
                                                                         to bring some food and drink
                                                                         provisions with you as the on-site
                                                                         restaurants may be closed.

                                                                                                              13
WRITTLE UNIVERSITY COLLEGE

There is a supermarket, restaurants
and takeaways in Writtle village,       Residential Student
10 minutes’ walk away. A local          Support Officers,
petrol station (five minutes’ walk)     Hall Wardens and
has basic provisions. There are         Representatives
also larger supermarkets available      We have two Residential
five minutes’ drive away (see page      Student Support Officers
41 for more information including       (RSSO) on-site throughout
opening times).                         the night to help you with any
                                        wellbeing issues or problems
What to bring if you are                you may have.
living on campus
                                        Each Hall also has a Student
You should bring along all personal
                                        Hall Representative (usually
items such as clothing, DVDs etc.
                                        a 2nd or 3rd year student)
as well as bedding, crockery and
                                        and/or a University College
cutlery and cooking utensils for
                                        Warden who live on-site. Hall
use on a hob and in a microwave/
                                        Wardens and Representatives
combi microwave. You may bring
                                        will help you to settle into
a small ‘desk top’ sized fridge for
                                        Halls, ensuring you get the
use in your bedroom only. If you
                                        best out of living on campus.
decide to do this, please inform the
Accommodation Office.                   Duty Warden
Not all Halls have TV aerial sockets    (emergencies and out of
in the bedrooms (the quality of         office hours only):
signal cannot be guaranteed)            T 07880 557796
and students often prefer not to
bring their own TV and watch            Senior Warden and Tabor
programmes via the internet.            Warden
For full details and up-to-date         Lives in Strutt House
information about TV Licences,          Tracey Coop
please go to tvlicensing.co.uk
                                        Harvey Warden
Security                                Lives in Harvey 2 Flat
                                        Roy Browne
Although we have very few
incidents of theft or damage, we        Hamilton and Gill Warden
are currently installing security       Lives in Hamilton 1 Flat
cameras across the campus,              Sarah Guffogg
including the entry doors of Halls,
to ensure a safer environment           Maddison Warden
for everyone. There is a door           Lives in Strutt North Flat
access system to all main campus        Hannah Scott-Browne
entrance doors, including Halls.
Remember that if you leave front        Strutt Warden
doors or corridor doors wedged          Lives in Strutt South Flat
open, this is an open invitation for    Jaime Finch
an opportunist thief. You should
not allow food delivery or other
delivery people to enter the Halls.
Please arrange to collect any
deliveries at the Hall entrance.
Don’t leave money or credit cards
lying around; all bedrooms have
a safe. Be vigilant and report any
suspicious activity or people to a
member of staff.
Contact us:
T +44 (0)1245 424200
     Ext 25616
E accommodation@writtle.ac.uk
Further information, including links
to the Accommodation Guide and
Residents’ Guide, is available on our
website.

14
HIGHER EDUCATION STUDENT GUIDE 2018/19

ARRIVAL
INFORMATION
FOR ALL STUDENTS

Where can I get help after              I will be arriving late, what do          third parties without your consent.
arrival?                                I do?                                     When you register or re-register
                                                                                  online you will be asked to read a
The Registration Support Centre         If you know in advance that you will
                                                                                  declaration about the methods we
will be based in Room L41a, not         be arriving later than the published
                                                                                  use to store and communicate your
far from the Main Reception. The        arrival dates you should email your
                                                                                  data when required. You must read
Registration Support Team will          Course Manager to make them
                                                                                  this declaration carefully.
be available to help with your          aware of your late arrival. This
registration queries, produce           will ensure that your registration
                                                                                  What is a student status
student ID cards and for general        remains active and provisional.
                                                                                  letter?
student information.                    When you arrive, please make your
                                        way to the Registry Office – Room         During your studies you may be
If you get lost when you arrive,
                                        L67 on the ground floor of the Main       required to provide information
please make your way to the
                                        Building. The Registry Office is          to confirm your student status.
Registration Support Centre, and
                                        open from 8.30am to 5pm.                  If you need a student status letter
staff will be happy to guide you in
                                                                                  or a letter for your bank, please
the right direction.
                                        How do I find my way around               contact Registry. These letters
How do I get my student                 the campus?                               include your course start and end
                                                                                  dates, registration status, mode
identity card?                          You will find yourself in friendly,
                                                                                  of attendance, your name, address
You will be issued with a student       welcoming and attractive
                                                                                  and date of birth. Please contact
ID card once you have arrived on        surroundings. To find your way
                                                                                  or visit the Registry Office
campus. Your ID card serves as          around the campus please view
                                                                                  (Main Building – Room L67):
your Library card, identifies you       the map on pages 8 – 9 of this
                                                                                  admissions@writtle.ac.uk
as a student at Writtle University      guide. The interactive map can be
College and allows you to borrow        found at writtle.ac.uk/contact-us
books from the Library, access          or contact any member of staff for
buildings, prove your identity in       assistance.
exams and much more. If you
are a resident, you will also need      How do I update my personal
your ID card to access your meal        details?
allowance and Halls. Your ID card       If you change your term-time
is operational once you have fully      or home address, or your name,
registered as a student, and must       telephone number or other
be worn on your lanyard at all times    personal details, you must inform
whilst on campus.                       the University College. You will
To obtain your student ID card,         be able to update your personal
please visit the Registration           details at the Registry Office.
Support Centre, Room L41a, Main         Please bring with you some
Building.                               identification. Writtle University
                                        College is not responsible if you
Opening times:                          do not receive correspondence
—	Sunday 9 September                   because you did not update your
   11am to 4pm                          contact details.
   (resident students only)
—	Monday 10 September                  How will my personal data
   to Friday 14 September               be used and protected?
   from 8.30am to 5pm                   The information that you provide
If you lose your ID card, you will be   during the admissions and
charged for a replacement. Please       registration process will be held
note that the Registration Support      electronically and maintained
Centre will be busy and you may         in accordance with the Data
have to wait.                           Protection Act. We ensure data is
                                        held securely and not disclosed to

                                                                                                                    15
WRITTLE UNIVERSITY COLLEGE

POSTGRADUATE
STUDENTS

As a small and               Online registration is available for
                             home/EU postgraduate students
                                                                     The first full week of teaching
                                                                     for your course will be the week
specialist institution,      from mid-August. We advise you to       beginning Monday 17 September
                             complete these formalities prior to     (Friday 14 September for MSc
we can give you an           your arrival and before your course     Veterinary Physiotherapy students).
advanced level of            start date.                             Your Course Scheme Manager will
                                                                     give you more details, together
support, starting            Please remember to bring your
                             eight-digit student number, found       with your timetable, at Induction.
with dedicated               on your offer letter, with you when     If you are an international student,
induction activities         you come to Writtle University
                             College for your first week.
                                                                     you should keep Registry and
                                                                     Accommodation informed of
in your first week.          If you are a taught postgraduate        your intended date of arrival prior
                             and do not live on campus, you will     to departure from your home
                             need to report to L41a in the Main      country and read the information
                             Building of the campus at 9am on        in this booklet. On arrival, please
                             Friday 14 September to complete         follow the advice for international
                             your registration. The final part       students in this guide and ensure
                             of the registration procedure will      you comply with the Tier 4
                             allow you to obtain your Writtle        regulations by reporting to Registry
                             ID card which gives you access to       and International Admissions in
                             University College facilities such as   Room L67 (between 9am and 5pm
                             the Library.                            Monday 10 September to Friday
                                                                     14 September).
                             If you want to pay your fees in
                             person, please visit the Finance        There is a full programme of events
                             Office window, Room L08 in the          planned for Freshers’ Week and
                             Main Building.                          you will find out more about the
                                                                     activities on offer when you arrive.
                             The first full day of your course       International students and other
                             will be Friday 14 September. This       taught postgraduate students living
                             will start with a welcome from the      on campus will be able to access
                             Vice-Chancellor of the University       the introductory academic sessions
                             College at 10am in the Main Hall in     being held in Induction Week.
                             the Main Building. From 10.15am,
                             there will be a course-specific         If you require any further advice or
                             induction for taught postgraduates,     information, please do not hesitate
                             giving you the opportunity to meet      to contact Registry at
                             your Course Scheme Manager,             admissions@writtle.ac.uk.
                             members of the teaching team,
                             other postgraduate students
                             and incorporating a general
                             introduction to what is expected at
                             postgraduate level. An important
                             part of your postgraduate career
                             at Writtle is skills development and
                             the day will highlight the career
                             and professional development
                             opportunities we offer during your
                             studies. This induction will have a
                             full programme and will finish at
                             approximately 4.15pm.

16
WRITTLE UNIVERSITY COLLEGE

INTERNATIONAL
STUDENTS

When you study at            When you arrive:                       —	Once the University College has
                                                                       taken copies of these documents
                             Arrival day is Sunday 9 September
Writtle University           between 11am and 4pm. If you
                                                                       you can then attend the
                                                                       Registration Support Centre in the
College you                  have difficultly arranging a flight
                                                                       Main Hall, Room L41a, opposite
                             to arrive on this day please let the
become part of a             Accommodation Office know so we
                                                                       reception in the Main Building

small and friendly           can make suitable arrangements         All students must enrol by 5pm
                                                                    on Friday 14 September. If you do
                             for your accommodation and the
community. We                collection of your keys prior to       not enrol or contact the University
have International           the 9 September. Please email
                             accommodation@writtle.ac.uk
                                                                    College we are obliged to inform
                                                                    the UKVI that you have not arrived
Staff to help you            There is a welcome meeting on
                                                                    and your leave to remain in the UK
                                                                    may be stopped.
through your first           Sunday 9 September at 4pm in
                             the Northumberland Lecture             If you have any questions
days, settling into          Theatre, which all resident            about enrolment please email
student life and your        students must attend.                  international@writtle.ac.uk or once
                                                                    you arrive please visit Registry, in
next steps after             In your first week:                    the Main Building Room L67. If you
                                                                    need advice about collecting your
graduation.                  1. Enrol at Writtle University         Biometric Residence Permit from
                             College                                a local Post Office please visit the
                             You must enrol each academic           Welfare Adviser (International) in
                             year to gain access to your            the Main Building.
                             University College email address,
                             the Library and free WiFi.             2. Register with the Police
                             —	If you haven’t already paid the     —	If you have a visa which is
                                second installment of your             stamped with “Must register with
                                tuition fees please do so at the       the police within seven days of
                                Finance Office window in the           arrival in the UK” please follow
                                Main Building, Room L08                the instructions

                             —	If you are a Tier 4 visa holder,    —	You must go to Chelmsford
                                please report to the Registry          Police Station, New Street,
                                Support Centre (Room L41a)             Chelmsford, CM1 1NF to register
                                between 11am and 4pm on             —	To register with the police you
                                Sunday 9 September, or to              must make an appointment.
                                Registry (Room L67) beween 9am         Appointments are available
                                and 5pm Monday 10 September            Monday to Thursday
                                to Friday 14 September, with the    —	The Welfare Adviser
                                following documents:                   (International) can make an
                               – Your passport                        appointment for you or you can
                               – Your visa or immigration             phone 101 and ext. 420003 to
                                 status document showing your          make an appointment yourself
                                 permission to stay in the UK       —	You will need to obtain a Police
                               – Your Biometric Residence             Registration Letter from the
                                 Permit (if you have one)              Welfare Adviser (International)
                                                                       and this must be taken to your
                               – Your original academic               appointment. You will be asked to
                                 qualifications and certificates       hand over your documents and
                                                                       wait within the Police Station for
                                                                       approximately 45 minutes whilst
                                                                       the registration is processed

18
HIGHER EDUCATION STUDENT GUIDE 2018/19

—	Please see our website for
   information about what you need
   to take to the registration and
   how much it will cost you
   writtle.ac.uk/arrive-in-the-uk

3. Opening a UK bank account
Accessing money abroad can
be an expensive, complicated
and lengthy process so many
international students choose
to open a UK bank account.
To open a UK bank account you will
need:
—	Your student status letter,
   which you can request from the
   Welfare Adviser (International)
—	Your passport
—	Your visa
—	OR your national photo ID card,
   if you are from an EU country
For more information please see
our link to the British Bankers         5. International Student
Association on our website              Support                                 Key contacts and for
writtle.ac.uk/arrive-in-the-uk
                                        As well as the rewards and              further information:
                                        pleasures associated with studying
4. Keep in touch with friends                                                   Welfare Adviser
                                        in the UK, there are particular
and family back home                                                            (International)
                                        demands and challenges that face
To buy a UK SIM card for your                                                   T	+44 (0)1245 424200
                                        young people, especially those
phone or to sign up for a UK mobile                                               Ext 25566
                                        coming to the UK for the first time.
phone contract you can go into any      We recognise this and we take           International Registry
mobile phone shop. There are lots       the welfare of our students very        Office
of mobile phone shops situated in       seriously. Non-academic support         E international@writtle.ac.uk
Chelmsford High Street and it can       can be accessed via the Learning
usually be sorted out while you wait.   Support office in the Main Building.    Accommodation Office
Things to take with you:                Here you can speak in confidence          accommodation@writtle.
                                                                                E	
                                        to our dedicated and experienced          ac.uk
—	Your student status letter
                                        Welfare Adviser (International).
—	Your passport                                                                Meet the International
                                                                                Team
If you want to make an international                                            writtle.ac.uk/international-
call, it is generally cheaper to use                                            team
an internet-based service or app,
such as Skype, Messenger or Viber.                                              Further information
Speaking to people who are on                                                   on processes
the same service is usually free                                                writtle.ac.uk/arrive-in-the-uk
and you can send photos and videos
too. With WiFi access around the                                                General information
campus and free use of computers,                                               about studying in the UK
it is easy to keep in touch with                                                educationuk.org
friends and family at home.                                                     ukcisa.org.uk

                                                                                                                 19
WRITTLE UNIVERSITY COLLEGE

ON CAMPUS

We have a number                        Wellbeing                                Societies
                                        The University College actively          We have a number of Clubs and
of sports clubs and                     promotes health and wellbeing            Societies already running on-
recently-upgraded                       to students and has a close              campus and the SU is always keen
                                        relationship with the Active             to hear from students who would
sports facilities,                      Chelmsford Sports Development            like to see a new Society at Writtle.
events and societies                    Group and Active Essex. The              Contact the SU if you want to join
                                        University College promotes              any of these Societies and we can
so you can have fun                     cycling as a form of transport           give you the details!
at WUC!                                 through its work with Cycle
                                        Chelmsford and supports the
                                                                                 —	Christian Union
                                                                                 —	Equine Society
                                        Chelmsford Youth Cycling Club.           —	Gin Society
Recreation and Fitness Centre           The Sports Department also offers        —	Green Impact Society
As part of Writtle’s Enrichment         state-of-the-art physiological           —	LGBTQIA+ Society
Contribution, all students are          testing services to local athletes,      —	Music Society
automatically enrolled as members       professional sports people and
of the Recreation and Fitness           teams.
Centre and can use the on-site
gym free of charge. Our facilities      Students’ Union (SU) events
include a fully equipped gym with       The Students’ Union organises
resistance machines, cardiovascular     social events throughout the year,
machines, a free weights area and a     including party nights, barbecues, a
functional training area. In addition   beer and cider festival, and sports
to the gym, there is a Sports Hall      events. We also have Sober Socials,
available for badminton, five-a-side    which run most weekends in the
football, fitness classes and other     daytime. There are three student
related activities with a viewing       Balls a year:
area upstairs, one squash court         —	Freshers’ Ball – the finale of your
and a sports pavilion with cricket,        first week at Writtle and also the
football and rugby pitches as well         first formal dress event of the
as netball and tennis courts.              year.

Fitness Classes and On-Site             —	The Christmas Ball – the festive
Sports Clubs                               spirit will be in full flow with a
                                           mix of fancy dress and smart
The Recreation and Fitness Centre          dress.
hosts an array of fitness classes
for both students and staff to          —	The Summer Ball – the main
participate in during lunch and            formal event of the year
evening hours.                             providing a last hurrah in the
                                           social calendar, with live music
We are well represented in team            (previously Jaguar Skills,
sports, with the teams playing in          Chappers & Dave, Chase & Status
the British University and College         and Rickie & Melvin have played
Sport (BUCS) leagues and mini              here).
tournaments.
                                        We have RAG (Raise and Give)
If you want to set up a new team        events for our chosen charities.
all you need to do is speak to the      The events include Moulshams 11,
Sports Development Officer or           a traditional pub crawl in Moulsham
the Sports Representatives in the       Street in Chelmsford city centre.
Students’ Union!                        For more information about the SU,
                                        go to pages 24 – 25.

20
HIGHER EDUCATION STUDENT GUIDE 2018/19

Colour run at WUC!

WUC student Sheena Nobili won BUCS boxing gold in 2018!

                                                                                              21
WRITTLE UNIVERSITY COLLEGE

OFF CAMPUS

There is plenty to                      …further afield!
                                        —	Abberton Reservoir, near
do in the City of                          Colchester
Chelmsford as well                      —	Colchester Castle
as further afield                       —	Colchester Zoo

in Essex. Here are                      —	Punting in Dedham
                                        —	London! Only 35 minutes away
some of the SU’s                           from Chelmsford
top picks…                              —	Maldon Prom Park
                                        —	Shopping at Braintree Freeport
…in Chelmsford!                            for outlet shops, Westfield in
                                           Stratford, Lakeside in Thurrock
—	Chelmsford Canoe Club
                                           and Bluewater just over the
—	Chelmsford City Racecourse              Dartford crossing in Kent
—	Chelmsford Museum                    —	Southend beach and Adventure
—	Park Runs                               Island theme park
—	City Bowl                            —	Southend Pier
—	Cream tea at the Lordships Café      —	Top Golf in Chigwell
   (Tiptee Tearooms) on campus
—	Everyman and Odeon Cinemas
—	Fling Festival
—	Hylands Park and House
—	Jump Street trampoline park
—	Off-site sport clubs and classes
   include zumba, pilates, boxercise,
   circuit training, dance and tennis
   – to name but a few!
—	Q-ball snooker and pool club
—	Restaurants, bars, pubs and
   nightclubs – lots to take your
   pick from
—	RiZE Festival at Hylands Park
—	Riverside Ice and Leisure Centre
   – go ice skating, swimming or
   catch an ice hockey game
—	Shopping – Meadows, High
   Chelmer and Bond Street
—	Theatre – Civic, Cramphorn and
   Old Theatre

22
HIGHER EDUCATION STUDENT GUIDE 2018/19

Hylands House

Chelmsford High Street Market   Chelmsford High Street

Bond Street, Chelmsford

                                                                       23
WRITTLE UNIVERSITY COLLEGE

STUDENTS’
UNION (SU)

The Students’                What the SU can do for you           Who we are
                             —	We represent students on any
Union Council is a              matter or issues brought to our
                                                                  Emma-Jane Murray
passionate group                attention.                        President

of people, elected           —	We sit on all the appropriate
                                boards and meetings to help
                                                                  Dannii Carr
by the students,                initiate change from within the   Academic Sabbatical Officer
                                University College.
who are dedicated                                                 Abi Knowles
                             —	We help organise social events,
to improving your               clubs and societies (for more     Support Officer
experience at Writtle           information see page 20).
                             —	We give academic, welfare and     Dannielle Watkinson
University College.             general advice & support.         Vice President Engagement
Here’s some more             —	We campaign with the National
                                                                  Matthew Long
information about               Union of Students (NUS) to
                                help improve the experience of    Higher Education Officer
who we are and                  students across the country.
what we do.                                                       Chelsea Robertson & Kia
                                                                  Newbould-Mcfarlane
                                                                  Raise and Give Officers

                                                                  Sam Oliver & Varian Maude
                                                                  Social Officers

                                                                  Ben White
                                                                  Marketing Officer

                                                                  We also have a Vice President for
                                                                  Welfare but they will be appointed
                                                                  in September.

                                                                    Merchandise
                                                                    One campus tradition is
                                                                    the hoodie! If you want to
                                                                    organise course hoodies,
                                                                    Hall hoodies (if you live on
                                                                    campus), personal hoodies,
                                                                    or tops such as polo/rugby
                                                                    shirts, please contact the SU
                                                                    office for more details on
                                                                    design and price!

24
HIGHER EDUCATION STUDENT GUIDE 2018/19

NUS discount card
Fancy making the most of being
a student at Writtle?
Then why not treat yourself to an
NUS Extra Card to get between
10% – 20% discount in a range of
shops and restaurants, online and
on the high street.
Simply pop into the Students’
Union office or order online
at nus.org.uk

  We organise all the social
  events in Freshers’ Week.
  Look out for the Freshers’
  Week timetable around the
  University College!
  Keep up-to-date with what
  we’re doing!

       @WUCSU_Academic

       WrittleSU

       WUCSU

       WUCSU

  E studentunion@writtle.ac.uk
  T 01245 422752
  Find our office on the ground
  floor in the Main Building

Post
Post is available to pick up from
the Students’ Union office. Letters
are placed in the top two rows in
the red filing cabinet and parcels
in the bottom two rows. All post
is organised alphabetically by last
name.
Any signed for post is written in
the red book on the top of the
filing cabinet and kept in a locked
cupboard for safekeeping. You
need to sign for these items.
The SU office is closed at
weekends.

                                                                         25
WRITTLE UNIVERSITY COLLEGE

HIGHER
EDUCATION
STUDENT
CHARTER
Writtle University College
recognises the value of the
partnership that exists between the
Students’ Union and the University
College. We have developed the
HE Student Charter which details
how we work together to enhance
your learning environment and
experience of Writtle University
College.
The Charter is not a contract but
aims to set out what you can
expect from us, the Students’ Union
and what we expect from you. We
are committed to transforming
lives and the environment through
inspiring education, and our aim
is to ensure that your experience
is one of personal growth and
development.
The Charter outlines how you
and the University College can
expect to work together so you
can get the best from your student
experience. It is not intended to
be a legally binding document,
but acts as a summary which can
point you in the right direction if
you require more information about
a particular matter. Additional
information and links to other
policies and further guidance are
available from the Charter.

     You can view a full copy at:
     writtle.ac.uk/charter

26
WRITTLE UNIVERSITY COLLEGE

28
HIGHER EDUCATION STUDENT GUIDE 2018/19

CAREERS

We are here to help you decide about your options for the future,
whether further study or deciding on which career to pursue.
Come and talk through your ideas, or lack of ideas and we will
help you decide.
It may be that you have chosen to     a number of books and leaflets to       Accreditation
attend Writtle University College     help with your job search, as well
                                                                              The Writtle Careers Advisory
because you have a specific           as online resources, which can be
                                                                              Service has been reaccredited
career in mind. Alternatively, you    accessed via writtle.ac.uk/careers.
                                                                              with the Matrix quality standard,
may not have any concrete ideas       The Careers Advisory Service            so you can be assured that the
about your future career but have     aims to answer all your career-         information we give you is up-
selected your degree subject to       related questions, and, if we do        to-date, impartial and delivered
reflect your interests. Either way,   not readily have the answer, we         in a professional manner. The
the Careers Advisory Service at       can consult with our professional       Careers Adviser also belongs
Writtle can help you.                 organisation, the Association           to AGCAS, the professional
It is never too soon to start         of Graduate Careers Advisory            association for Higher Education
researching the areas and             Services (AGCAS).                       careers practitioners and, through
potential employers you are                                                   AGCAS, continually updates his
interested in joining after           Online vacancy pages                    own professional training in order
graduation – see how they operate     Once an employer has given a            to provide students with the best
now and how they intend to            vacancy to the Careers Advisory         possible service.
develop in the future and start       Service, details are posted on
building your skill set to match      the Virtual Careers Notice Board        Links with employers and
their requirements.                   writtle.ac.uk/virtual-careers-          employer events
It is now widely recognised that      noticeboard.                            Links developed with employers
many companies select employees                                               play a crucial part in helping you
who have work experience in their     CV preparation and advice               into employment. Therefore the
industry. Numerous employers          Your CV is a very important             Careers Advisory Service takes
contact us with holiday and           document and should represent           every opportunity to forge strong
part-time jobs which will add         you, your qualifications, skills and    working relationships with relevant
value and impact to your CV.          attributes in a professional and        employers. After initial contact,
Your employability skills can         accessible manner. CVs are not          employers frequently come back
be developed, extended and            ‘stagnant’ documents which are          to the service with subsequent
evidenced throughout your time at     written once only, they should          vacancies which are advertised on
Writtle University College, through   be up-to-date and always reflect        our Virtual Careers Notice Board.
paid work or volunteering.            your relevant current and past
                                      achievements, employment                E careers@writtle.ac.uk
Help with job hunting                 and qualifications, and be
The Careers Advisory Service          written specifically for each job            @WrittleCareers
can give you as much help as you      application.
need with job hunting. Individual     A number of CV templates and                 WrittleCareers
guidance interviews are available.    advice on writing your CV is
Please contact the Careers            available via
Advisory Service:                     prospects.ac.uk/cvs_and_cover_
T +44 (0)1245 424257                  letters.htm
(24 hour answering machine)
or +44 (0)1245 424200
E careers@writtle.ac.uk
The Careers Advisory Service has

                                                                                                              29
WRITTLE UNIVERSITY COLLEGE

INFORMATION
SERVICES &
TECHNOLOGY (IS&T)
Here’s a bit of              Getting started                        Using your own computer
                             Each student receives their own        You can bring your own computer
information about            network account and email              onto campus. You should ensure you
the computer                 address. Your user ID is your          have adequate anti-virus protection
                             student number, and initially your     and all updates to the operating
facilities – you’ll          password will be your date of          system, applications etc. have been
need these for               birth in WucDDMMYYYY format            applied. The IS&T Support Desk can
                             (e.g. 15 December 2000 would be        assist in troubleshooting problems
your assignments             Wuc15122000). You are advised to       on personal PCs. This service is free
(not just for social         change this password as soon as
                             possible to prevent unauthorised
                                                                    and as such is limited in terms of
                                                                    the amount of time spent on each
networking!)                 access to your account – log onto a    individual problem – you may be
                             campus PC, press Control-Alt-Delete    referred to an external company for
                             and select the change password         assistance.
                             option.                                Some software is available for use
                             Writtle University College has         on your own PC. Your lecturers will
                             produced short videos which            inform you when a specific piece of
                             introduce the IS&T facilities. These   software is required and whether it
                             can be accessed both on and off        is available to you. Media/licensing
                             campus via the following site:         information can be obtained from
                             writtle.ac.uk/ITInduction              the Library.
                             These videos cover a range of topics
                             including:                             Induction Week
                             —N
                               etwork account                      IS&T will hold drop-in sessions
                                                                    during Induction Week where you
                             —E
                               mail account                        can have your wireless connection
                             — Printing                            configured and discuss any IS&T-
                             —S
                               upport Desk/INSERT system           related queries you may have.

                             —W
                               ebsites (Moodle, MyWi)
                             — IS&T Usage Policy
                             Further IS&T Training can be found
                             on Moodle at:
                             writtle.ac.uk/ITTraining
                             or by clicking Support – Information
                             Services & Technology.

                                                                      Support
                                                                      During the rest of your time
                                                                      at Writtle, please feel free to
                                                                      contact the Support Desk
                                                                      (U51 in the Main Building) with
                                                                      any issues or queries you may
                                                                      have between 9am and 5pm
                                                                      Monday to Friday.
                                                                      T 01245 424211 or ext 25632
                                                                      E supportdesk@writtle.ac.uk
                                                                      W insert.writtle.ac.uk

30
WRITTLE UNIVERSITY COLLEGE

THE HE
STUDY HUB

The Higher                                    Exclusively for the use of Higher
                                              Education students, the building is
Education Study                               equipped with a range of modern
                                              equipment and resources. The layout
Hub is the newest                             features a mix of quiet study areas
facility on campus!                           and more social learning spaces for
                                              group study available on each floor.

Opening hours*                                The building is a bright and dedicated
                                              space for students and features
Weekdays 8am to 11pm                          contemporary study furniture
Weekends 8am to 7pm                           alongside acoustically-treated
                                              pods with screens for students to
                                              practise presentations and work
                                              collaboratively.

*Opening hours are subject to change. Please see the Hub for the most up-to-date information.

32
HIGHER EDUCATION STUDENT GUIDE 2018/19

THE
LIBRARY

The Library, which                            All students are automatically
                                              members of the Library, but you will
                                                                                            Making the most of the Library
                                                                                            You will receive an introduction
is in the Main                                need your student ID card with you to
                                                                                            to the Library as part of your
                                              borrow items.
Building, has an                                                                            University College induction, but
                                                                                            here are our top tips for making the
extensive collection                          Resources
                                                                                            most of the Library:
of books, journals                            The Library has an extensive
                                              collection of books, journals and
                                                                                            —F
                                                                                              amiliarise yourself with the
                                                                                             sections of the Library where
and magazines                                 magazines to support your studies
                                                                                             the books most relevant to your
                                              as well as providing access to
to support                                    online materials such as e-journals
                                                                                             course are

your studies.                                 and e-books.                                  —L
                                                                                              earn how to search the Library
                                                                                             catalogue effectively
                                              Facilities                                    —F
                                                                                              amiliarise yourself with how
Opening hours*                                                                               to borrow, return, renew and
                                              The Library offers plenty of study
Term-time                                     space, including two bookable                  reserve items
Weekdays 8am to midnight                      study rooms. You may bring your               —M
                                                                                              ake use of the Library’s social
Weekends 12pm to 8pm                          own laptop to use in the Library or            media outlets, Facebook and
                                              borrow one.                                    Twitter
                                              If you need advice about finding              —U
                                                                                              se your course representatives
                                              information either in the Library or           to provide feedback on Library
                                              online, please ask a member of staff           resources and facilities
                                              at the Library counter.
                                                                                            We also recommend that you
                                              The Careers Adviser, the English              explore the Library Moodle page
                                              Language Co-Ordinator – who also              for full details of all our resources
                                              provides academic writing support             and services, including subject
                                              – and the IT Trainer are based on             guides relevant to each course area
                                              the first floor of the Library.               and a range of ‘how to’ leaflets and
                                                                                            videos.

                                                                                                  @WrittleLibrary

                                                                                                  WrittleUniversityCollegeLibrary

*Opening hours are subject to change. Please visit the Library, our social media channels or Moodle for the most up-to-date information.

                                                                                                                                     35
WRITTLE UNIVERSITY COLLEGE

STUDENT
SUPPORT

Writtle University                     We can provide individually-
                                       tailored study support if you have a
                                                                                  The intention is that these
                                                                                  arrangements should enable you
College offers a                       disability, specific learning difficulty   to meet the expected learning
                                       or medical condition(s) and have a         outcomes and compensate for the
range of support                       Disabled Students’ Allowance (DSA)         restriction imposed by any learning
services from                          grant. We also hold drop-in sessions       difficulty/disability/condition
                                       if you just need some help with            without affecting the validity of the
financial hardship                     study skills, such as researching and      examination.
assistance* through                    organising assignments.                    You will need to have completed
to welfare support                     Learning support
                                                                                  an assessment to confirm your
                                                                                  learning difficulty/disability/
and counselling.                       We welcome students who have a             condition, which enables you to
                                       disability, specific learning difficulty   apply for DSA. You will then receive
                                       or medical/mental health condition         a report confirming the access
                                       and actively encourage you to              arrangements you need. Learning
                                       contact us early so we can discuss         Support will invite you for an
                                       your individual needs.                     appointment to fill in an application
                                       The aim of any learning support            form for access arrangements.
                                       and/or reasonable adjustment is to         The deadline for completing this
                                       enable equal access to curriculum          application form is three weeks
                                       and University College life.               before your first exam. Assessment
                                                                                  coversheets are also available
                                       If you have qualified for DSA, please
                                                                                  for HE students with dyslexia to
                                       contact the Learning Support team
                                                                                  hand in with written work to alert
                                       during Induction Week to ensure
                                                                                  markers to difficulties with written
                                       your support can be planned and
                                                                                  assignments.
                                       organised. If you feel you would
                                       benefit from support and need help         Counselling and welfare
                                       with the process of applying for a
                                       DSA then please come and speak to          If you are feeling unsettled, unsure
                                       Learning Support.                          or are having personal difficulties
                                                                                  either in your home life or on
                                       We can assist you with an                  campus then our Student Welfare
                                       application for DSA that can help          Adviser is available at any point
                                       fund individual support, such as           during your studies to provide you
                                       specialist equipment or individual         with support.
                                       support.
                                                                                  The counselling service at the
                                       Access arrangements/                       University College offers a
                                       special exam considerations                confidential non-judgemental
                                                                                  space where you can talk about
                                       Access arrangements can vary
                                                                                  any emotional and psychological
                                       depending on your requirements
                                                                                  problems which may be affecting
                                       but can include:
                                                                                  your ability to study.
                                       — Additional time
                                                                                  Through counselling, you can
                                       — Use of a computer                        talk about your problems and
     How to contact us
                                       —U
                                         se of a scribe, reader or               worries and find alternative ways
     If you would like any more                                                   of moving forward in life. The role
                                        prompter
     information about our                                                        of our Counsellor is not to tell you
     services, please contact us or    —E
                                         xam papers in suitable formats
                                                                                  what to do, but to give you the
     visit us in the Main Building.     (e.g. large print, coloured paper)
                                                                                  opportunity to talk about the issues
     E student.support@writtle.ac.uk   — Separate or individual room              you are facing and help you to find
     T 01245 424254
                                       — Rest breaks                              potential solutions.

36
HIGHER EDUCATION STUDENT GUIDE 2018/19

Financial support*
Financial assistance is available
to help you if you are finding it
difficult to continue your studies
due to financial hardship. If you
have a low household income and/
or are facing financial difficulties
and meet residency requirements
you can make an application.
Levels of support vary according to
individual circumstances and each
application is individually assessed.
Assistance is not an entitlement and
is subject to the availability of funds.
To apply for support through
the Higher Education Hardship
Fund* you must have a Student
Loan. You will need to complete
and submit an application form
to Student Finance, along with
evidence of income or any benefits
received and an academic staff
recommendation.

International students
If you are an international student
and need advice regarding
opening a bank account, gaining
employment, registering with a
Doctor or general help with issues
related to living in the UK, then
please see our Welfare Adviser
(International) or email
student.support@writtle.ac.uk
More information is available on
pages 18 – 19.

Doctors’ surgery
If you are a residential student
and live in Halls you must be
registered with the Writtle Surgery
on Lordship Road. You can register
upon arrival in L41 Main Hall in the
Main Building. The Writtle Surgery
number is +44 (0)1245 421205.

Induction Week
Support Services are open all week
or come to our drop-in sessions on
Thursday and Friday. Please see
the timetable on pages 46 – 51 for
further details.

*subject to the availability of funding.

                                                                               37
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