HOW SMBs CAN ACHIEVE HIGH GROWTH - Big Idea - DocuSign
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HOW SMBs CAN ACHIEVE HIGH GROWTH Big Idea Companies of all sizes have one thing in common. They rely on agreements to move their businesses forward. Large numbers of small and medium-sized firms are turning to electronic agreements in response to customer demands for a great experience, as well as growth aspirations. Using technology like DocuSign is a proven way to manage agreements with greater speed and lower costs. For example, DocuSign’s electronic signing solution is an easy-to-implement starting point for SMBs, to help them scale quickly. This secure and trusted solution integrates out of the box with over 350 leading business applications.
For many companies, their System All companies have a System of Agreement, whether they know it or not
of Agreement can’t keep pace
with the speed of their business.
Regardless of company size, agreements are the
backbone of every business. They support the front
office and back office and keep businesses moving.
Every company has a System of Agreement (SofA)
for generating all kinds of agreements, getting
them signed, and managing them throughout
their life-cycle. In many cases, however, these
agreement systems and processes aren’t built for SMBs experience major challenges
the speed of business today.
with traditional agreement
Legacy systems have many problems. They often
require employees to fill in agreements with
processes.
information that already exists in other places. Among small and medium-sized businesses
Paper agreements must be manually routed and (SMBs), 64% say their customers demand to sign
signed by hand. Information from signed paper agreements electronically. In addition, 51% cite
agreements must then be manually entered into increasing speed as the main driver for going
other systems. Finding completed agreements at digital.
a later date for audits or other reasons presents
other challenges. Sound familiar?
Agreements are the foundation of business
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Costs multiply across a business’s key processes
There are real costs associated with maintaining DocuSign also supports companies with more
the status quo. These costs include: advanced needs. With over 350 out-of-the-
box integrations, DocuSign makes it possible to
• $44 per agreement in wasted resources and prepare, sign, act on, and manage agreements
slower speed to revenue. seamlessly within the core systems already
• Days lost waiting for agreements to be supporting your business.
completed. DocuSign’s System of Agreement platform
• Outdated manual and paper-based processes.
• Legal risk due to inadequate standardisation and
security. (Another risk is lost contracts. When
contracts are emailed, they may sit in an Outlook
account and never get back into the system).
DocuSign’s modern System
of Agreement platform helps
businesses go digital, and
accelerate.
Users can send envelopes directly from systems
For organisations working with paper-based
like Salesforce. After final agreements are signed,
processes, the first phase of the digitisation journey
data can be pushed into systems via DocuSign’s
with DocuSign is easy. Using the web application,
integrations. If pre-built connectors don’t fit the
agreements can be signed electronically in a
company’s processes, DocuSign offers an open API
secure manner. These can then be stored back into
which supports custom-built integrations.
the DocuSign cloud-based app.
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Examples of DocuSign integrations information gathered from Salesforce. When the
client updates information in the document, that
data is automatically fed into Salesforce. The
status of documents and the deal stage are also
automatically tracked and updated in Salesforce.
• Branding. Documents can be branded with the
company’s look and feel.
• Automatic routing. When customers
electronically sign a document, it is
automatically routed to the salesperson or
appropriate party to countersign.
Looking to the future, DocuSign recognises that
agreements may evolve from static PDFs to smart • Payment tags. It is possible to add payment
contracts that self-renew and manage themselves tags to documents that integrate with payment
in automated ways. Regardless of where a platforms like Stripe. This enables customers to
company is in its digitisation journey, DocuSign can pay immediately upon approval of a quote or
streamline the business and keep it moving into order.
the future. • Tamper-evident digital seals. DocuSign
automatically applied a tamper-evident seal to
all documents downloaded from the platform.
“Many companies report seven days
or more from the time they send an DocuSign is easy to implement,
agreement out to when they get it
back and recognise that revenue. With scalable, and trusted.
DocuSign, this is streamlined to the extent DocuSign is the category leader in electronic
that a document is often signed within an signatures and System of Agreement platforms.
The company has over 425,000 paying customers
hour of being sent. On average, DocuSign
and hundreds of millions of users in more than
documents are signed within 24 hours.” 180 countries. Forrester Research has said that
——Martin Rippel, Solutions Engineering, DocuSign APAC
DocuSign is the “strongest brand and market share
leader: the company name is becoming a verb.”
DocuSign’s platform is scalable and can grow with
DocuSign simplifies the agreement businesses over time. The company has invested
process for clients and sales teams over US$300 million (A$425m) in research and
development over the last 15 years. This has
alike. resulted in a solution that is easy to deploy
DocuSign makes it easy for salespeople to finalise and use. DocuSign offers over 99.99% platform
agreements with clients. Key functionality includes: availability with no maintenance downtime.
Significant investment has also been made in
• Salesforce integration. Sales reps can send security. AES 256-bit encryption is applied to
documents to customers without leaving the everything within the DocuSign platform at rest
Salesforce user interface. With one click, it is and in flight.
possible to send an NDA that is populated with
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DocuSign is trusted by customers and partners.
DocuSign has developed a strong partner “Many customers start using DocuSign to
ecosystem, as well as a robust API for customers speed up the sales process and improve
who want to build custom integrations. The the customer experience. Deals are signed
company also offers award-winning mobile apps faster, revenue comes in more quickly,
for iOS, Android, and Windows phones. and companies can focus on growing the
business.”
Case Study #1 ——Martin Rippel
LEAP is the leading legal software provider for small
law firms. LEAP approached DocuSign when it was
looking to grow internationally. The company now uses
Additional Information
Salesforce and DocuSign together and has saved over • Personalised ROI assessment. Feel free to
40 hours per week in person-hours by streamlining contact DocuSign at apac@docusign.com for a
agreement creation and follow-up processes. On personalised ROI assessment.
average, DocuSign has saved LEAP 25 minutes on each
contract.
• Free trial. Download a 30-day free trial of
DocuSign at the company website.
In addition to increased speed, the company can
better manage its agreement process and ensure that • eSignature Legality Guide. This resource is
everything that is signed is fully compliant. Two admin available online from DocuSign.
employees that previously managed agreements now
focus on higher value-added tasks.
Case Study 2
AIME creates a mentoring bridge between universities
and high schools. The company’s goal is to enable
learning through its software. Like LEAP, AIME also
wanted to grow globally. The firm used DocuSign to
onboard over 50 new hires in just a few weeks.
About DocuSign
With its System of Agreement Platform, DocuSign helps organisations connect and automate how they prepare,
sign, act-on, and manage agreements.
For APAC enquiries: phone +61 2 9392 1998 | email apac@ docusign.com | docusign.com.au
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