Help Is Here! - Suicide Prevention Emotional and Mental Health Support - A Resource Guide for the Treasure Valley - St. Luke's
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Help Is Here! A Resource Guide for the Treasure Valley Suicide Prevention Emotional and Mental Health Support
Table of Contents
A Message to Our Community. . . . . . . . . . . . . . . . . . . . . . . 3
Mental Illness Facts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Risk Factors and Warning Signs . . . . . . . . . . . . . . . . . . . . . 4
Help Prevent Suicide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mental Health and Children. . . . . . . . . . . . . . . . . . . . . . . . . 6
In an emergency, please call 911.
Resources and Contact Information . . . . . . . . . . . . . . . . 7-12
Mental Health 24-Hour Hotlines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Education and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Treatment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
St. Luke’s Clinics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Inpatient Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-17
Addiction and Substance Abuse Resources. . . . . . . . . . . . . . . . . . . . 12
Domestic Violence Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LGBTQ+ Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Area School Districts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Other Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
COVID-19 Mental Health Resources. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Complementary Support Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Quick Guide to Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
“Mental illness, in all its many forms, is still just an illness, not a cause for
shame. There are treatments…and there is hope.” Steve Gannon
Let’s Talk About It.
If you would like assistance navigating through resources, St. Luke’s
Community Health department can help. Please call 208-381-4518.
Access this booklet online at stlukesonline.org/help.
2
A Message to Our Community
Mental illness can be acute or chronic,
long or short term, and can vary in cause,
symptoms and intensity. A person’s decision
to seek help for any mental health issue
should be encouraged and supported.
Like many illnesses, prevention and
early intervention can reduce the impact
of mental health conditions. However,
symptoms of mental illness can often be
painful and bewildering. Tragically, about his athletic achievements, he looked out for
46% of people who die by suicide had a others and cared deeply for his family and
known mental health condition. But there is friends. He was a loving and outgoing young
hope. And there is help. This guide can be man. Unfortunately, Jeret had significant
a good place to start. Many resources are adverse childhood experiences. He battled
available in and around our community. depression and substance abuse. Tragically, he
Source: NAMI.org died by suicide in July 2011 at the age of 29.
Ten years ago, in the spirit of Jeret’s own
“One in five Americans suffer from a passion for giving to others, The Speedy
diagnosable mental disorder during Foundation was established by his family
any given year.” and friends. The Foundation focuses on
World Health Organization increasing mental health literacy and reducing
stigma through advocacy, conversations and
education.
Help is Here! is
dedicated to three- Learn more at thespeedyfoundation.org.
time Olympian, PLEASE NOTE: This booklet provides
native Boisean and information about the many resources
silver medalist Jeret that address or treat mental health in
“Speedy” Peterson. our community. However, there may be
Growing up, he skied organizations that are not included and/or
at Bogus Basin and, as a young athlete, resources that change after this publication.
earned the nickname “Speedy” after the If you cannot find what you need, St. Luke’s
cartoon character Speed Racer because of Connect can help. Call us at 208-706-5850.
his big helmet, checkered jacket and flair for
cutting the line. He succeeded at the highest
“Stigma and shame are the main
level in aerial skiing, winning the silver
reasons people do not seek treatment
medal at the Vancouver Olympic Games in
for mental illness.”
2010. Speedy captured the hearts of fans
Centers for Disease Control and
worldwide with his trademark quintuple
Prevention (CDC)
twisting triple flip, “The Hurricane.” Beyond
3
Mental Illness Facts
Mental illnesses are medical conditions the result of personal weakness, lack of
that disrupt a person’s thinking, feeling, character or poor upbringing.
mood, ability to relate to others and daily Mental illness is also treatable. Most
functioning. Just as diabetes, asthma and people diagnosed with serious mental
epilepsy are medical conditions that can illnesses can experience relief from their
often be managed with proper care, mental symptoms by actively participating in an
illnesses are medical conditions that can individual treatment plan. If you have, or
be treated and managed. The good news think you might have, a mental health
about mental illness is that recovery is concern, talking about it might be the first
possible. step in healing. If someone you know has, or
Serious mental illnesses include major you think they might have, a mental health
depression, schizophrenia, bipolar disorder, concern, talking with them about it might
obsessive compulsive disorder (OCD), help them get the care they need.
panic disorder, post-traumatic stress, If you think something might be wrong—with
eating disorders and borderline personality you, with a friend, with a classmate, with a
disorder. Mental health can also be affected coworker, with anyone…
by situations and occurrences that cause
a disruption in one’s ability to think, feel or Ask. Talk. Listen. Find out about services
function in daily life. This disruption may be and resources. Get Help. Do whatever it
temporary or long term, mild or serious. takes. You might be saving a life.
Mental illness can affect people of any “121 million people worldwide suffer
age, race, religion or income level. It is not from depression.”
World Health Organization
Risk Factors and Warning Signs
Indications and symptoms of mental illness may include
• Feelings of depression or sadness that • Exhibiting changes in personality
are disproportionate to circumstances in • Exhibiting actions that are reckless or
duration, intensity or expression impulsive
• Withdrawal or loss of interest in friends • Changes in sleeping patterns
and family or activities
• Declining performance at work or school
• Strong feelings of anger or rage
• Feelings of excessive guilt or shame
• Abuse of alcohol or drugs
• Feelings of extreme highs or lows
• Feelings of being trapped, like there is no
• Excessive fears, worries, anxiety, panic or
way out
hopelessness
A mental health crisis is considered an emergency. Please call 911 if you or someone else is in crisis.
4
Help Prevent Suicide
URGENT WARNING SIGNS:
• Threatening to or talking about wanting • Talking or writing about, or having an
to die and/or hurt or kill self or others. inordinate interest in, the subject of
• Looking for ways to kill self by seeking death, dying or suicide.
out firearms, pills or other means. • Talking about feeling trapped or in
• Talking about feeling hopeless or unbearable pain.
having no reason to live. • Talking about being a burden to others.
KEY RISK FACTORS INCLUDE
• Prior suicide attempts
• Major depression
• Substance use disorders
• Other mental health or emotional problems
• Chronic pain
• Post-traumatic stress
• Traumatic brain injury
• Recent loss or event leading to shame,
despair or humiliation.
Firearm access is a significant risk factor.
There is an increased risk of suicide or
suicide attempts for those who live in homes
where firearms and ammunition are present.
Keep firearms locked up, inaccessible,
unloaded and separate from ammunition.
“Eight out of 10 people considering
Communities play an important role in
suicide give some sign of their intentions.”
helping those who show warning signs.
Mental Health America
5
Mental Health in Children
Mental health struggles can best be
prevented and treated if they’re detected “Preventing ACEs could reduce the
early. Mental health problems can start number of adults with depression by as
developing early in childhood due to much as 44%.”
trauma, abuse and/or other events known Centers for Disease Control and
Prevention (CDC)
as Adverse Childhood Experiences (ACEs).
ACEs are potentially traumatic events that
occur during a person’s early life, which can responds to stress. ACES are linked to
include violence, abuse and growing up in a chronic health problems, mental illness
family with mental health or substance abuse and substance misuse in adulthood.
problems. Nevertheless, ACEs can be prevented.
Toxic stress from ACEs can change brain Potentially, preventing the occurrence of
development and affect how the body ACEs can help children and adults thrive,
resulting in:
Want to learn more about preventing • Lower risk of depression, asthma, cancer
and diabetes in adulthood
Adverse Childhood Experiences?
• Reduction of risky behaviors like smoking
View the Idaho Public Television and heavy drinking
Documentary on ACEs at: idahoptv. • Improved education and employment
org/shows/specials/resilientidaho potential
Visit the Centers for Disease Control It’s important to stop ACEs from being
and Prevention (CDC) website at: passed from one generation to the next.
cdc.gov/violenceprevention/aces Source: cdc.gov/violenceprevention/aces
6
Mental Health 24-Hour Hotlines (All times in Mountain Standard Time)
Idaho Department of Health and Optum Idaho Member Crisis Line
Welfare 1-855-202-0973
Regional Crisis Hotlines Optum Substance Use Helpline:
Region 3 (Adams, Canyon, Gem, Owyhee, 1-855-780-5955
Payette, Washington counties): Both resources are available 24/7, including
208-459-0092 holidays, to provide support for Medicaid
Region 4 (Ada, Boise, Elmore, Valley recipients.
counties): 208-334-0808
National Domestic Violence Hotline
Call any time, 24 hours a day, 7 days a week. 1-800-799-7233 or text LOVEIS to 22522
Crisis Hotlines have empathetic listeners
and can provide referrals to educational Trained expert advocates are available 24/7
programs. Anonymous and confidential. to provide confidential support to anyone
experiencing domestic violence or seeking
Idaho Suicide Prevention Hotline resources and information.
208-398-4357 (HELP)
RAINN (Rape, Abuse & Incest National
Call 24 hours a day, 7 days a week (24/7). Network)
Text support is available Monday through National Sexual Assault Hotline:
Friday, 3 p.m. to midnight. 1-800-656-4673
National Suicide Prevention Lifeline Chat support is available 24/7 at:
1-800-273- 8255 (TALK) hotline.rainn.org/online
Your call will be routed to a member of the Connect with a trained staff member from a
Suicide Prevention Lifeline network based on sexual assault service provider in your area
your area code. Suicide Prevention Lifeline that offers access to a range of free services.
is free, confidential and always available: Confidential help, regardless of immigration
help a loved one, a friend or yourself. It also status.
connects callers to regional community crisis
Women’s and Children’s Alliance
centers and resources.
Rape Crisis Hotline: 208-345-7273
National Alliance on Mental Illness Domestic Abuse Crisis Hotline:
Crisis Text Line 208-343-7025
Text NAMI to 741741 TDD/TTY (for the hearing impaired):
Connect with trained counselors to receive 1-800-377-3529
free, 24/7 crisis support via text message. Trained client advocates answer 24-hour
NAMI Information Helpline: 1-800-950-6264, confidential hotlines. Interpreters available
Monday through Friday, 8 a.m.-4 p.m. for most languages.
If you or someone you know needs emergency mental health services, please call 911.
7Mental Health 24-Hour Hotlines (All times in Mountain Standard Time)
LGBT National Help Center Western Idaho Community Crisis
LGBT National Hotline: 1-888-843-4564 Center
LGBT National Senior Hotline: 208-402-1044
1-888-234-7243 524 Cleveland Blvd., Suite 160, Caldwell,
Serving the lesbian, gay, bisexual, Idaho, 83605
transgender, queer and questioning Website: widccc.org
community by providing free and confidential Support center for those experiencing mental
peer support and local resources. Helpline health and/or substance use problems by
hours are Monday through Friday 2-10 p.m. providing immediate care in times of crisis.
and Saturday 10 a.m.-2 p.m. Find out more Basic medical screenings for safety and
at: glbthotline.org stability, mental health assessments, and
immediate access to mental health and/
The Trevor Project
or substance use support. Peer support
Trevor Lifeline: 1-866-488-7386
specialists and recovery coaches available.
Trevor Text: Text START to 678-678
Assistance and advocacy for recovery. Free
Trevor Chat: thetrevorproject.org of charge for all.
Trained counselors provide support 24/7 and
Veterans Crisis Line
a judgment-free space to talk for lesbian,
1-800-278-8255, press 1
gay, bisexual, transgender, queer and
questioning (LGBTQ) young people under Text 838255
25. If you’re thinking about suicide or need Online chat at:
immediate support, please call the lifeline or veteranscrisisline.net/get-help
use the Trevor chat. Services are confidential. Free support that is confidential for all
veterans, service members, national guard/
Pathways Community Crisis Center of
reserve and their family members and
Southwest Idaho
friends. Caring and qualified responders
1-833-527-4747 or 208-489-8311
are ready to assist you, many of whom are
7192 Potomac Drive, Boise, Idaho, 83704
veterans themselves.
Website: pcccsi.com
The center helps people navigate mental
health crises as well as drug or alcohol
problems. Trained staff, including nurses,
licensed counselors, case managers and
peer support specialists, are available. The
center offers free services for everyone,
regardless of place of residence, race,
gender or immigration status.
If you or someone you know needs emergency mental health services, please call 911.
8Education and Support
When you are with people who
Treatment
seem distressed, sad, depressed, or Idaho Department of Health and
emotionally or mentally not well: Welfare Behavioral Health
• Ask them if they’re okay. Adult: 208-736-2177
• Ask them if they need help. Children: 208-732-1630
Substance Use Services (contact provider
• Help them find the help they need.
BPA Health): 1-800-922-3406
• Don’t be afraid to call 911. Website: healthandwelfare.idaho.gov
The State of Idaho provides community-
based mental health services throughout
National Alliance on Mental Illness the state. Services are available for adults,
(NAMI), Treasure Valley children and families who need mental health
208 801-1609 (call or text) treatment. People won’t be denied services
P.O. Box 9492, Boise, Idaho, 83707 based on inability to pay. Discounted sliding
Website: namitreasurevalley.org fee schedule available based on family size
and income.
Free education, support, advocacy and
empowerment for the mentally ill and their
families. Provides equal access to medical,
social, economic, legal, judicial and spiritual
resources.
The Speedy Foundation
Suicide Prevention and Mental Health
Advocacy
P.O. Box 5866, Boise, Idaho, 83705
Email: info@speedyfoundation.org
Website: thespeedyfoundation.org
Education, advocacy and training for
suicide prevention. Provides education and
information on how to help people who are
thinking about suicide, persuade them to
seek help and refer them to the appropriate
resources. Also provides tools for navigating
a conversation with someone in crisis. Free
educational opportunities online.
9Treatment
Youth Empowerment Services (YES) Catholic Charities of Idaho
208-334-6997 208-345-6031
Website: 7255 Franklin Road, Boise, Idaho, 83709
youthempowermentservices.idaho.gov Website: ccidaho.org/counseling
Mental health system of care that helps Counseling available for adults and children
children and youth under the age of 18 who in a variety of forms: individual, family, couple
have Serious Emotional Disturbance (SED). and group sessions. Two bilingual, certified
SED includes mental, behavioral and/or and licensed counselors are also available
emotional issues that limit an individual’s for e-counseling, regardless of place of
ability to participate in family, school or residence. People of all races, faiths, ages—
community activites. Services are family- regardless of immigration status—are eligible
centered in order to include parents as for services. Operates on a sliding fee for
experts and respected equals in treatment those experiencing financial distress.
plans.
Terry Reilly Behavioral Health Services
Central District and Southwest District 208-344-3512
Health Website: trhs.org/services
208-327-7400
Multiple clinics in Boise, Caldwell, Middleton,
Website: cdhd.idaho.gov
Nampa, Marsing, Homedale and Melba.
Individualized in-home mental health services Offers individual, couple, family, adolescent
for pregnant women, infants and children and support-group therapy sessions as
through age five to help guide healthy well as case management to foster strong,
relationships, emotions and behaviors. healthy individuals and families. Accepts
Qualifying households include those with Medicaid and Medicare. Mental health
a history of neglect or abuse; a parent or services may qualify for discounts, based
household member with mental health on patient’s ability to pay. More than 40%
issues or substance abuse problems; low- of staff are bilingual; translation services
birth weight infant or teen pregnancy in the also available. Requires a referral from your
household; or life events that have impacted doctor.
children (divorce, violence, trauma). Serves
Medicaid recipients, but also non-Medicaid Family Medicine Health Centers
inviduals and households. Boise area clinics: 208-514-2500
Nampa area clinics: 208-954-8687
Multiple clinics in Boise, Meridian, Kuna and
Nampa. Offers individual, family and couples
therapy as well as behavioral services for
children. Sliding fee discount program to
eligible persons based on the patient’s ability
to pay. Must be an established patient to be
referred to behavioral health services.
10St. Luke’s Clinics
Many St. Luke’s physicians are trained to St. Luke’s Children’s Center for
treat patients with mental health issues. Ask Neurobehavioral Medicine in Boise
your primary care physician for help or for and Nampa
a referral. Visit stlukesonline.org for more 208-381-5970
information and provider links. 1075 E. Park Blvd. (south entrance), Boise,
Idaho 83712
Information and Referrals for 9850 W. St. Luke’s Drive (north entrance),
Mental Health Needs Suite 270, Nampa, Idaho, 83687
Staff can help connect individuals to health Outpatient services for treatment of
care professionals, including psychiatrists, behavioral and mental health issues in
physicians, licensed counselors, social children and adolescents. The clinical team
service agencies, emergency services and provides compassionate and understanding
other resources. Mental health services care to optimize wellness and functioning
include: of a child. Personal, family, emotional,
• Psychiatric and mental health counseling psychiatric, behavioral and addiction-related
referrals problems are addressed through individual,
• Substance abuse counseling and resource family and group counseling. Spanish
referrals speaking clinician available.
• Community resources
Private Therapy and Counseling
• Financial support
For referrals and information regarding
• Health education talks, fitness and yoga qualified mental health care professionals
programs, and events and screenings
including psychiatrists, psychologists,
aimed at promoting general health and
licensed professional counselors, social
well-being
workers and therapists contact St. Luke’s
• Prescription medication and other urgent
Connect at 208-706-5850.
needs
St. Luke’s Clinic – Psychiatric Wellness Many employers offer Employee
208-706-6375 Assistance Programs (EAPs) to help
703 S. Americana Blvd., Suite 150, Boise, employees access counseling and
Idaho, 83702 other support services. Ask your human
St. Luke’s Clinic – Behavioral Health resource department about the services
208-505-2222 available to you and your family.
9850 W. St. Luke’s Drive, Suite 320, Health care practitioners, NAMI,
Nampa, Idaho, 83686 hospice, schools, churches, employers
Psychiatric and behavioral health care and social service organizations can
services for adolescents and adults. also provide referrals. Many providers
Discount fees offered for qualifying patients. have sliding scale fees or can connect
The Boise clinic can schedule appointments you to financial assistance programs.
for both sites.
11Inpatient Services
Saint Alphonsus Mental Health
Services
Support Services
208-302-0900
Addiction and Substance Abuse
Website: saintalphonsus.org
Resources
Inpatient and outpatient services for children,
adolescents and adults. Comprehensive Alcoholics Anonymous (AA)
evaluation and treatment of most emotional 24-hour Help Line and for meeting times
and interpersonal problems. Individual and and venues: 208-344-6611
group therapy as well as professional care Spanish answering service: 208-703-1574
from integrated team including psychiatry, Website: aa.org
clinical social work and nursing. A fellowship of people who share their
Intermountain Hospital experiences, strength and hope with each
1-800-321-5984 or 208-377-8400 other so they may solve their common
problems and help others to recover from
303 N. Allumbaugh Street, Boise, Idaho,
alcoholism. The only requirement for
83704
membership is a desire to stop drinking.
Website: intermountainhospital.com
There are no dues or fees.
Inpatient substance abuse rehabilitation
Please see page 11 and above for
and mental health treatment center for
resources that provide this service in
adolescents and adults. Provides help
addition to other mental health services:
to those who have struggled with drug
St. Luke’s Clinic – Psychiatric Wellness in
dependency, addiction and mental illness.
Boise
Cottonwood Creek Behavioral St. Luke’s Clinic – Behavioral Health in
Hospital Nampa
Mental Health and Substance Abuse St. Luke’s Children’s Center for
Hospital Neurobehavioral Medicine in Boise and
208-996-8449 Nampa
2131 Bonito Way, Meridian, Idaho, 83642 Saint Alphonsus Mental Health Services
Inpatient (for select addictions) and Intermountain Hospital
outpatient customized treatments for Cottonwood Creek Behavioral Hospital,
adolescents and adults struggling with Mental Health and Substance Abuse
mental health and substance abuse. Hospital
Licensed, acute-care behavioral hospital. Pathways Community Crisis Center
Only accepts insured and Medicaid patients. Western Idaho Crisis Center
Requires referral.
12Support Services
Domestic Violence Resources youth and their allies can find answers to
frequently asked questions as well as explore
Faces of Hope Victim Center resources related to sexual orientation,
208-577-4400 gender identity and more. Free educational
417 S. 6th Street, Boise, Idaho, 83702 training for educators, counselors and
Website: facesofhopevictimcenter.org youth group leaders. Find out more at:
Offers support services to people affected by thetrevorproject.org
interpersonal violence including sexual abuse
The Community Center
and domestic violence. All services are free.
208-336-3870
The center can also help with protection
1088 N. Orchard Street, Boise, Idaho,
orders, safety planning, forensic exams,
83706
follow-up medical care and crisis counseling.
Website: tccidaho.org
Women’s and Children’s Alliance Center devoted to lesbian, gay, bisexual,
208-343-7025 transgender (LGBT) and allied population.
720 W. Washington Street, Boise, Idaho Seeks to provide resources and unite the
83702 LGBT community through education and
Website: wcaboise.org developmental programs. Provides a safe
Therapy services for adult and child survivors space and a welcoming location for group
of emotional and physical abuse, rape and meets and social activities for youth groups,
sexual assault; support for survivors with LGBT support groups, and women’s and
co-occurring disorders (substance use and/ transgender groups.
or mental health disorders). Therapy services
PFLAG: Parents, Friends, Families of
offered to shelter residents and members
Lesbians and Gays
of the community. Support groups also
208-863-5831
available, currently being held virtually.
Website: pflag.org
Network of over 400 local chapters that
LGBTQ+ Resources
provide support services, in-person, online
The Trevor Project or by telephone. Offers information and
Lifeline: 1-866-488-7386 resources as well as peer-to peer confidential
Support Center: Crisis intervention and dialogue in which participants can share
suicide prevention services for lesbian, gay, concerns and ask questions in a supportive
bisexual, transgender, queer and questioning environment.
(LGBTQ+) young people under 25. The
LGBT National Help Center: Please
support center is a place where LGBTQ+
see page 8.
13Support Services
Area School Districts Other Support Services
Provide trained mental health professionals Idaho Division Veteran Services
to support student academic, social and
208-780-1380
emotional success. Their goal is to minimize
351 Collins Road, Boise, Idaho, 83702
or alleviate barriers that interfere with a
student’s education by providing a multitude Advocacy and assistance for veterans
of direct and indirect services to all students, and their families in obtaining benefits and
families and school personnel. services earned while serving our country.
Boise School District Boise Vet Center
208-854-4165 208-342-3612
2424 Bank Drive, Suite 100, Boise, Idaho,
Access the Boise Schools Self-Rescue
83705
Manual in English and Spanish at:
Website: va.gov
selfrescuemanual.com
Provides combat veterans with counseling
West Ada School District services.
208-350-5043 or 208-855-4500
St. Luke’s Home Health and Hospice
Nampa School District 208-381-2721, press 3
Contact individual school counselor.
3330 E. Louise Drive, Suite 400, Meridian,
Access directory at: nsd131.org
Idaho, 83646
Caldwell School District Medicaid-certified program for anyone in the
Contact individual school counselor. Call later stages of a terminal illness who would
208-455-3300 for information. like comfort and symptom control. Twenty-
four hour caregivers available. Services
Kuna School District
covered by Medicare, Medicaid and most
Contact coordinator of district social work
health insurance companies. Assistance
services at 208-861-4400.
available for those without health insurance
coverage to find other options.
School Resources Available Idaho Home Health and Hospice
Whether your child attends public or 208-887-6633
private school, or is attending college,
3356 E. Goldstone Way, Suite 3360,
you can find out what mental health
Meridian, Idaho, 83642
services are available to students by
contacting the school’s main office. End-of-life hospice covered by Medicaid,
Medicare and most private insurance
companies. Other services include support
for caregivers and family members of those
with terminal diagnoses.
14Support Services
Idaho 2-1-1 Care Line
“We recognize that people affected by
Dial 2-1-1 to access information about
mental illness face additional challenges
Idaho Health and Welfare programs and for
dealing with COVID-19. Now, more
information about local or regional social
than ever, it’s important to remember
services and resources, including child
that there is no health without mental
protection services, WIC, family support,
health. During these difficult times,
Medicaid, food stamps and cash assistance.
we encourage you to take care of
Idaho Commission on Aging yourselves and check in on loved ones.
208-736-2122 or 1-800-574-8656 You are not alone, and we will get
through this together.”
Helping older adults and people with
disabilities remain independent, avoid Daniel H. Gillison Jr., CEO of NAMI
institutionalization, and stay in their own
homes and communities of choice.
Family Caregiver Navigator
Southwest Idaho Area Agency on 208-426-5899
Aging
Website: caregivernavigator.org
208-898-7060 or 1-800-850-2883
Provides support to caregivers by identifying
1505 S. Eagle Road, Suite 120, Meridian,
the stress factors that impact quality of life;
Idaho, 83642
provides solutions so that caregivers can
Website: aging.idaho.gov continue to be a support system for a person
Serves Idaho seniors, people with disabilities in need.
and their caregivers by safeguarding their
Lee Pesky Learning Center
rights, fostering self-sufficiency, providing
counseling and advocating on their behalf. 208-333-0008
3324 Elder Street, Boise, Idaho, 83705
(satellite offices also located in Caldwell)
“More than one in four adults living
Website: lplearningcenter.org
with serious mental health problems
also has a substance use problem. Programs and services that help students,
Substance use problems occur more families and schools understand the unique
frequently with certain mental health needs of students with learning challenges.
problems including depression, Integrated counseling services are provided
anxiety disorders, schizophrenia, and by mental health professionals to help
personality disorders.” students improve their ability to cope with
U.S. Department of Health and the impact of learning differently, including
Human Services social challenges.
15COVID-19 Mental Health Resources
Idaho Department of Health and
Welfare COVID-19 Help Lines
COVID Help Now Line: call or text
986-867-1073
Toll free: 866-947-5186
Website: ioem.idaho.gov
Emotional support to help reduce levels of
stress caused by the pandemic. Trained
staff members provide support during
an immediate crisis, connect callers with
community resources and help identify
coping strategies. Language assistance
and interpreter services provided. Spanish-
speaking staff also available.
Without a doubt, COVID-19 has Coronavirus Counseling Assistance
impacted daily life significantly, including Line for Front-Line Workers
work, financial stability, education and 1-866-536-0239
relationships, which can cause stress as Website: coronavirus.idaho.gov
well as create emotional and mental health Toll-free hotline provides 24/7 access to
distress. It’s important to seek out help if counselors. Also provides screening and
you find you’re struggling because of the benefit navigation of mental health services
pandemic. through current insurance plan. For those
without mental health benefits or health
National Alliance on Mental Illness
insurance, five free sessions conducted
(NAMI): COVID-19 Information and
by licensed professional counselors are
Resources
available. Sessions offered via telehealth
NAMI has created an information and
for individuals, couples or families. Referral
resource guide to provide support during
services also provided.
the COVID-19 pandemic. It includes
education on how to manage anxiety, access
medications during quarantine and cope
with loss due to COVID-19. It also provides
a list of resources for those experiencing
financial or food insecurity. Access the guide
in English and Spanish at:
nami.org/Support-Education
16Complementary Support Services
Search the internet, look in local phone
books or ask a social service agency, your
employer, your physician or someone else
you know to find out where you might find
additional support for your health and well-
being or for someone you care about.
• Acupuncture
• Arts
• Chronic Disease Management
• Education
• Employment
• Exercise
• Faith
• Financial Assistance
• Fitness
• Hobbies
• Massage
Mental health and well-being can be
• Meditation affected by many things, including
• Mindfulness stress from financial hardship, food
• Music insecurity, homelessness, illness,
injury, family and relationship issues,
• Nutrition
and unemployment. Many programs
• Recreation
and services are available in our
• Support Groups community to address these and other
• Volunteerism issues. Call St. Luke’s Community
• Yoga Health at 208-381-4518 to find out
more about the resources available in
and around our community.
17Quick Guide to Services
24-Hour Hotlines Pathways Community Crisis Center of
Emergency Services: 9-1-1 Southwest Idaho
1-833-527-4747 or 208-489-8311
Idaho Suicide Prevention Hotline
1-800-273-8225 Western Idaho Community Crisis Center
208-402-1044
Call or text: 208-398-4357
Idaho Department of Health and Welfare Disability Services
Crisis Hotlines
Region 3: 208-459-0092 Disability Rights Idaho
1-800-632-5125
Region 4: 208-334-0808
COVID Help Line, call or text: Idaho Department of Health and Welfare
1-989-867-1073 Children: 1-208-334-6500 or
COVID counseling assistance for front-line 1-877-333-9681
workers: 1-866-536-0239 Aid to the aged, blind or disabled:
1-877-456-1233
National Alliance on Mental Illness
(NAMI) Lee Pesky Learning Center
Crisis Textline: Text NAMI to 741-741 208-333-0008
Crisis Helpline: 1-800-950-6264
Domestic Violence Resources
Optum Idaho
Crisis Line: 1-855-202-0973 Child Abuse – Department of Health and
Welfare
Veterans Crisis Line 1-855-552-5437
Text: 838255
Faces of Hope Victim Center
Call: 1-800-278-8255, press 1
208-577-4400
Addiction/Substance Abuse National Domestic Violence Hotline
1-800-799-7233
Resources
Alcoholics Anonymous Boise/Treasure RAINN (Rape, Abuse, and Incest National
Valley Network)
208-344-6611 National Sexual Assault Hotline:
1-800-656-4673
Spanish: 208-986-9909
Women’s and Children’s Alliance
Idaho Care Line
Domestic Abuse Crisis Hotline:
2-1-1 208-343-7025
Idaho Department of Health and Welfare Rape Crisis Hotline: 208-345-7273
Behavioral Health Substance Use TDD/TTY: 1-800-377-3529
Services
1-800-922-3406
Emergency Financial Assistance
Idaho Division Veteran Services Ada County Indigent Services
208-577-2310 208-287-7960
Intermountain Hospital El-Ada Community Action Partnership
1-800-321-5984 208-345-2820
Optum Idaho Substance Use Helpline Idaho Department of Health and Welfare
1-855-780-5955 1-877-456-1233
18Quick Guide to Services
LGBTQ+ Resources St. Luke’s Clinic Behavioral Health in
The Community Center Nampa
208-505-2222
208-336-3870
LGBT National Hotline Terry Reilly Health Services
208-344-3512
1-888-843-4564
LGBT National Senior Hotline Youth Empowerment Services (YES)
1-833-644-8296
1-888-234-7243
PFLAG: Parents, Friends, Families of Mental Health And Addiction
Lesbians and Gays
208-863-5831 In-Patient Facilities
Cottonwood Hospital
The Trevor Lifeline
208-996-8449
1-866-488-7386
Intermountain Hospital
Mental Health Services 1-800-321-5984
Boise Vet Center Saint Alphonsus Behavioral Health
208-342-3612 208-302-0900
Catholic Charities of Idaho
208-345-6031 Senior Services And Other
Central and Southwest District Health
Support Services
Infant and Early Chilhood Mental Health Family Caregiver Navigator
Services: 208-327-7400 208-426-5899
Family Health Centers Idaho Commission on Aging
Boise: 208-514-2500 208-736-2122 or 1-800-574-8656
Nampa: 208-954-8687 Idaho Division Veteran Services
Idaho Department of Health and Welfare 208-577-2310
Behavioral Health Idaho Home Health and Hospice
Adult: 208-736-2177 208-887-6633
Children: 208-732-1630 Southwest Idaho Area Agency on Aging
Idaho Division Veteran Services 208-898-7060 or 1-800-850-2883
208-577-2310
St. Luke’s Home Care and Hospice
National Alliance on Mental Illness Services
(NAMI) 208-381-2721, press 3
208-309-1987
Saint Alphonsus Mental Health Services Veteran Services
208-302-0900 Boise Vet Center
St. Luke’s Children’s Center for 208-342-3612
Neurobehavioral Medicine Idaho Division Veteran Services
Boise and Nampa: 208-381-5970 208-577-2310
St. Luke’s Psychiatric Wellness in Boise
208-706-6375
19Acknowledgements
The St. Luke’s Community Health
department and the Consulate of
Mexico believe that investments in the
treatment of mental health issues are
crucial to the health of our community.
Generous contributions from La
Comisión de Salud Fronteriza México-
Estados Unidos have helped fund
the publication of this Help is Here!
resource guide. We are also grateful to
the Consulate of Mexico in Boise for
their support for this project.
We would also like to thank The
Speedy Foundation for their help and
support of this booklet.
To access this booklet online, please
visit: stlukesonline.org/help
To learn more about the Health
Window Program or the Mexican
Consulate, please visit:
stlukesonline.org/en-espanol
©2021 St. Luke’s Health System
COHE-018.7.21
20You can also read
