Healthcare Development Opportunities - Research 2020 - Knight Frank
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C-19 only a short-term Upgrading the market has New development and disrupter to construction never been more important re-development will be essential Healthcare Development Opportunities Research 2020
H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 CARE HOME Fig 2: Elderly care beds (per 100 people aged 85+), by region in 2020 STOCK CHECK North East 35.9 North West 32.4 480k Total care beds East Midlands 31.6 in the UK Yorks & The Humber 31.5 West Midlands 28.4 Our annual analysis of UK elderly care stock shows that the market totalled 12,170 homes and 479,600 beds, as of April 2020. South East 28.1 South West 27.2 While the number of homes has fallen marginally from the 12,250 homes Fig 1: Number of care homes by region, total = 12,170 East of England 26.2 12,170 19.7 Total care homes measured last year, the number of London in the UK beds increased by 2,500. The growth is partly because larger purpose-built South East 1,920 homes are beginning to replace smaller outdated homes; partly because many North West 1,460 Northern Ireland 34.9 existing homes are adding beds to meet demand and maximise income; and South West 1,400 Scotland 28.9 partly down to better data coverage. East of England 1,120 Wales 25.7 uu West Midlands 1,100 Source: Tomorrow’s Guides, ONS 40 The pace of building needs to increase to keep pace East Midlands 1,030 beds with our rapidly ageing average home size in the UK population. Yorks & The Humber 1,000 Fig 3: UK elderly care beds (per 100 people aged 85+) uu 36 London 730 FORECAST* 34 While the UK care home market 550 32 North East is growing in absolute terms, it is 30 shrinking in relative terms. As shown 28 in Figure 3, the number of care home beds per 100 people over the age of 85 26 Scotland 830 has fallen from 33.7 to 28.7 since 2010. 24 2.1m If the same rate of growth in beds (0.6% Wales 630 22 CAGR) is applied to the next decade, bed provision will fall much further 20 over 85s by 2030 Northern Ireland 330 2020 2030 2028 2026 2029 2025 2022 2024 2023 unless new development increases to 2027 2010 2018 2014 2016 2019 2015 2012 2021 2013 2017 (1.6m in 2020) 2011 keep pace with our rapidly growing elderly population. Source: Tomorrow’s Guides Source: Knight Frank, Tomorrow’s Guides, ONS *Forecast calculated by applying CAGR growth rate for beds from 2010-2020 (0.6%) to ONS population projections 2 3
H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 ASSESSING THE CLOSURES AND IMPACT OF COVID-19 OPENINGS Moderate impact to occupancy: The case death toll will not be enough to derail and while nobody wants to see care homes In the 2019/20 financial year, a total of 7,058 beds (122 homes) were newly registered higher risk of mortality among the elderly the growth in our elderly population in struggle, COVID-19 may act as a reminder and 6,789 (233 homes) were de-registered. population has inevitably put the care the approaching decades. As the current that changes are desperately needed to sector in the spotlight. While mortality baby boom generation (currently aged 55- better fund the care sector and future- As has been the case in recent years, Why is the level of home closure rates have been elevated and individual 75) enters old age, we will see the over 85 proof the market. the level of home closures continues so high? With 58% of de-registered Fig 6: De-registration vs new homes have suffered, operators have population grow from 1.6 million in 2020 registration (beds) Design implications: This pandemic to offset the building of new homes homes rated as ‘inadequate’ or collectively dealt with the pandemic to 3.7 million by 2050. Inevitably, the long- will also have a significant impact on (Figure 6). That said, many existing ‘requires improvement’ by the Care De-registered beds incredibly well. Knight Franks’ tracking of term demographics will continue to drive New registered beds care home design and specification. This homes are now adding beds through Quality Commission (CQC), failing major operators shows that occupancy has bed demand. 9,000 includes wider corridors to help enable extensions and redevelopments, care standards are a clear cause of typically declined between 6-10% – much Which homes are at risk? We expect the social distancing; larger rooms with full en helping somewhat to grow the number closure. Financial stress is an equally 8,000 less than what many feared at the onset of pandemic to have a more pronounced suite and wet room facilities (as pictured of beds. significant cause of closure. Increasing 7,000 COVID-19. Crucially, mortality rates have effect on smaller independent homes that below) as standard to promote resident costs, especially staffing costs, have now normalised and new admissions are As evidenced by Figure 5, regions with 6,000 lack the scale to cope with occupancy loss, isolation; adapted fixtures and fittings to impacted many care homes in recent also steadily returning. Additional waves higher urban concentrations have 5,000 or the building design and management limit touch points; and safer visitor areas years at a time when fee levels derived of the virus are a possibility, but the strict reported greater net gains in care beds infrastructure to better protect against with enhanced communication systems. from local authorities have been frozen. 4,000 infection control demonstrated by the over the last three years. This is the the virus. As shown in Figure 4, there While care is fundamentally about The COVID-19 pandemic will add to the 3,000 sector so far suggests most operators are case for the South East, North West are over 6,500 homes below the 40-bed people, hopefully the virus will promote financial pressures for many smaller 2016/17 2017/18 2018/19 2019/20 well-prepared. and Midlands regions but London is marker and half of these homes lack the a more widespread use of technology independent homes not ready for a Source: Knight Frank, Tomorrow’s Guides an exception because of the barriers to Long-term drivers won’t change: While en suite or wet room provision – one of (E.g. acoustic monitoring) both to protect severe hit to occupancy. new development in this region. The its been a difficult period for many, it's many things needed to support social residents against outbreaks, but also to Southwest has lost the most beds, with important to remember that even a worse distancing. This outdated stock is at risk drive efficiency and assist care staff. Profiles of de-registered and new registered homes many outdated and rurally located homes closing. Care type Size En suite provision Care inspections Build type Personal : Nursing ratio Average beds % of beds % rated inadequate % converted use or requires improvement Fig 4: UK care homes by size and en suite provision With En suite Fig 5: Net gain/loss of beds by Without En suite region (last three years) registration (beds) 70% 20% 5,000 40 800 30% 58:42 600 4,000 400 3% 75:25 3,000 200 0 n/a 30 2,000 -200 94% 51% -400 1,000 -600 60 58% 52% South East North West West Midlands East Midlands Scotland Northern Ireland Wales London North East Yorks & The Humber East of England South West 40:60 0 1-19 beds 20-39 beds 40-59 beds 60-79 beds 80-99 beds 100+ beds Source: Knight Frank, Tomorrow's Guides Source: Knight Frank, Tomorrow’s Guides Source: Knight Frank, Tomorrow’s Guides New registered homes All UK care homes De-registered homes Market-leading en suite facilities, Hallmark Care 4 5
H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 NEW BUILD Table 1: Specification and costing of care home classes TERTIARY SECONDARY PRIME (INCLUDING SUPER PRIME DEVELOPMENT (CONVERSIONS) (OLDER PURPOSE-BUILT) REDEVELOPMENTS) NEW BUILDS Build type Converted use Purpose built Modern purpose built Modern purpose built Age pre 1990 1990 to 2000 2000 to present 2015 onwards Size (beds) 25 to 40 40 to 80 60 to 80 60 to 80 S P E C I F I C AT I O N Room Size c.12m2 12 to 15m2 c.16m2 17m2 + Shared facilities or Shared facilities or En suite En suite Bathrooms en suite rooms (WC & en suite (WC, wash basin (WC and wet room) (WC and wet room) wash basin only) and sometimes wet room) Care home developers have been active in recent years, adding around 5,000 new care beds per annum to the market since 2015. Land size Mixed 0.5 to 1 acre 1 to 1.2 acres 1 to 2 acres (regional) 0.5+ acres (London) Lower income / high Average income / high Higher income / high Higher income / low Typical Resident dependency and low dependency and low dependency dependency / dementia care Our tracking of new builds shows that Fig 8: New build care homes (2015 to April 2020) Build cost (per bed)* n/a n/a £100K+ £125k+ 79 new homes completed in 2019, COSTINGS* while 2020 was on course to post a Year built Size reflective Average weekly fees £550 to £950 £650 to £1,050 £850 to £1,250 £1,300+ of home size similar number until construction 2016 EBITDARM (at maturity) 20% to 25% 25% to 30% 30% to 35% 35% to 45% sites were frozen in the COVID-19 2017 2018 outbreak. A quarter of new builds are Yield (net initial) 6% to 7% 6% to 7% 4% to 5% 3.5% to 4% 2019 occurring in South East of England 2020 where the demand fundamentals are Source: Knight Frank *Please note: costings will differ according to region, funding type and care type strongest, owing to a large elderly population and an affluent one at As shown in figure 9, most new care Higher expectations of care quality showcase the homes at this end of the that. Despite this, new build activity homes take at least 24 months to reach are also driving improvements in market in order to inspire innovation is widespread across the UK with mature levels of occupancy. However, design for new build care homes. across the broader care sector. opportunities for development across there is huge variation between new Leading prime quality homes have all regions (Figure 8). homes – some reaching maturity after an exceptional range of facilities and only 12 months and others only 50% amenities that aim to improve the occupied after three years of trading. quality of later living. Of course, many What makes a care home This highlights the importance of homes and communities do not possess property super prime? Fig 7: New beds completed (16 months to April 2020) careful site selection and due diligence the levels of income required to fund ooms: Apartment-style R for new sites so new homes can reach such facilities – a separate matter. suites with full wet room New beds (L) optimal income as soon as possible. Nevertheless, it’s important that we facilities and private space New beds as a % of stock (R) Dining: Restaurant & café 2,500 3.0% as well as private dining 2.5% Fig 9: Fill rates, occupancy since opening and bar areas 2,000 2.0% Highest Lowest Average Leisure: Cinema rooms and 1,500 activity rooms 1.5% 100% 1,000 90% Wellbeing: Fully 1.0% 80% landscaped gardens, salon, 70% spa or therapy rooms Occupancy rate 500 0.5% 60% 50% Visitors: additional visitors 0 0.0% Sources: Esri, 40% areas and crèche facilities South East West Midlands North West South West East of England Yorks & The Humber East Midlands London Scotland Wales North East 30% Memory Care: Dementia 20% care suites, assistive 10% technology and decorative 0% adaptations less than 12 months 12 to 24 months 24 to 36 months 36 months + Period since opening Finish: luxury hotel quality Source: Knight Frank, Tomorrow’s Guides Source: Knight Frank Source: Knight Frank furnishing and decoration 6 7
H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 WHERE TO BUILD? – THE CARE VILLAGE: SYNERGIES BETWEEN HEALTHCARE & SENIOR LIVING KNIGHT FRANK DEVELOPMENT The senior living (or retirement living) sector is typically seen as a separate (Continuing Care Retirement Community) model. While in its HOTSPOTS INDEX sector from that of care homes, but infancy in the UK, CCRC’s are already uu there are some increasing synergies. an established and successful concept The retirement village Top-end care homes are beginning in the US and Australia. These large or CCRC model is in its to adopt the “living” element by scale retirement schemes offer elderly infancy in the UK, but is an incorporating more leisure and people a pathway from downsizing established concept in the lifestyle facilities as well as luxury from their family home into an assisted US and Australia. hotel style furnishing and decoration. living or extra care property with the Similarly, senior living developments further option of part-time home care uu also focus on the “care” element by packages, all the way through to the branching out their models to include option of full-time care within a care Knight Frank’s Care Home Development Index identifies locations that are considered to assisted living, memory care and home on the same site. While this all- present the best future prospects for care home development. The index analyses 50 counties personal care packages for residents. encompassing model targets a more in England and Wales and 12 in Scotland, based on eight equally weighted variables affluent demographic, developers are These synergies are best displayed comprising demographic and economic projections, levels of wealth, existing bed supply, the moving into the affordable space and through the emergence of the future supply pipeline, land values and operational performance. The next two tables show there is a huge opportunity. retirement village or CCRC a county’s ranking on each variable. The Index score indicates a county’s total score relative to the national average with indices above one implying above average scores. Care home development prospects – top 15 counties in England and Wales out of 50 in analysis COUNTY REGION ELDERLY ECONOMIC WEALTH CURRENT FUTURE LAND AVERAGE STAFF TOTAL POPULATION* GROWTH* SUPPLY SUPPLY VALUES WEEKLY COSTS SCORE FEES INDEX 1. Buckinghamshire South East 5 3 4 16 8 46 3 47 1.54 2. Greater London Greater London 1 1 1 3 23 50 11 43 1.53 3. South Glamorgan Wales 19 8 15 11 12 10 17 44 1.49 4. Berkshire South East 6 2 2 8 46 46 2 42 1.32 5. Cambridgeshire East of England 9 7 9 10 36 44 16 25 1.30 6. Essex East of England 16 11 27 15 13 38 30 15 1.23 7. Hampshire South East 14 10 10 22 34 43 8 38 1.14 8. Bedfordshire East of England 2 9 20 14 35 36 28 35 1.14 9. Cornwall South West 35 15 43 7 7 14 9 50 1.13 10. Avon & Somerset South West 26 14 12 12 26 40 21 29 1.13 11. West Midlands West Midlands 36 32 24 1 16 25 31 19 1.10 12. Cumbria North West 48 43 16 9 3 10 36 20 1.10 13. Warwickshire West Midlands 30 30 7 31 1 33 32 21 1.10 14. Northamptonshire East Midlands 4 26 18 29 44 31 26 9 1.09 15. West Yorkshire Yorks & The Humber 25 21 23 30 28 9 40 11 1.09 Source: Knight Frank Retirement Village Letcombe Regis, Richmond Villages (part of Bupa), Castloak Development *Based on 15 year projection, 2020 to 2035 Top rank Bottom rank 8 9
H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 H E A LT H C A R E D E V E L O P M E N T O P P O R T U N I T I E S 2 0 2 0 REFURBISHMENT AND Care home development prospects – top 6 regions of out of 12 in analysis REDEVELOPMENT COUNTY ELDERLY ECONOMIC WEALTH CURRENT FUTURE LAND AVERAGE STAFF TOTAL POPULATION* GROWTH* SUPPLY SUPPLY VALUES WEEKLY COSTS SCORE FEES INDEX Lothian (Edinburgh) 1 1 3 5 7 12 1 12 1.23 Grampian (Aberdeen) 5 2 1 8 4 10 3 10 1.20 Borders 8 7 10 1 3 2 11 1 1.20 Highlands & Islands 9 9 4 2 6 1 5 8 1.17 Building enough new care homes is one challenge for the sector, but what about Central (Stirling & Falkirk) 4 5 6 4 12 4 2 9 1.12 existing stock? With 70% of UK care home facilities built prior to 2000, the more Glasgow & Renfrewshire 3 3 2 12 10 11 4 5 1.03 pressing issue for many operators is how to upgrade their existing portfolio. Source: Knight Frank *Based on 15 year projection, 2020 to 2035 This process is certainly underway with refurbished homes generating an Top rank Bottom rank with 884 UK care homes undergoing additional £3,000 of EBITDARM per bed Fig 11: Trading data for refurbished care homes vs refurbishment or extension, as of March per annum, according to our sample. non-refurbished Counties in the South East and East private pay market. The main challenges Both counties rank in the top 15 for 2020 according to Glenigan. While In some cases, a much larger of England score highly because of to development in these regions are high levels of wealth, but also have a limited COVID-19 may cause some disruption Not refurbished Refurbished redevelopment may be required to take projected economic growth, elderly land and build costs, as well as staff costs amount of new developments in the to refurbs already underway, the need an underperforming home and turn it population growth and wealth, the latter which are typically above average for pipeline. Lower land values in localities to upgrade will increase with operators into a prime quality care home. There are AVERAGE WEEKLY FEES measured as average levels of income. England and Wales. such as these may present developers having to adapt and re-design homes for some exciting examples of this, including £940 Prospects for care home development are with significant opportunities to exploit future pandemics. Cumbria and Warwickshire were the Candlewood House (pictured), which strong in these markets, especially for any supply-demand imbalance. £870 biggest climbers in the index this year. The right refurbishments not only transformed a stressed facility into a £850 those homes targeting the more affluent improve the quality of care, but luxury home with full en suite rooms, £790 can dramatically improve financial outstanding indoor and outdoor space, performance. Data from Knight Frank’s an orangery and a retro music room. annual Trading Performance Review While every redevelopment location Conversion Purpose Built The case for redevelopment: TLC’s Candlewood House shows that homes refurbished in the last is different, carefully planned, well five years, including both conversion designed and well located developments OCCUPANCY RATES and purpose build, are able to generate such as this one have been able to 89.4% 89.7% fees 10% higher while maintaining transform into prime future-proofed 88.0% 88.0% similar occupancy levels. This results homes with fee rates that reflect this. in a significant uplift to profitability, Conversion Purpose Built Fig 10: Homes undergoing refurbishment or extension, as of April 2020 PROFITABILITY (EBITDARM PER BED) South East 141 BEFORE West Midlands 99 £13,400 £13,720 South West 97 North West 91 £10,990 £10,400 East of England 90 AFTER East Midlands 79 Yorks & The Humber 63 London 61 Scotland 61 Conversion Purpose Built Wales 58 North East 34 Northern Ireland 10 Source: Knight Frank Trading Performance Index 2019 0 30 60 90 120 150 Refurbished includes homes refurbished in the last 5 years; Not refurbished includes all homes in the index Source: Glenigan (April 2020) opened before 2000 Candlewood House (Cricklewood, London), TLC Care, DWA Architects 10 11
FORWARD VIEW in the market currently not up to classes into healthcare or retirement standard. Although the rate of care living residences. home closures may accelerate in the Developers, investors and operators aftermath of COVID-19, construction active in the care home market activity has returned and the long- Mandip Bhogal, Healthcare will require a greater level of due term demand story is unchanged. Development Consultant diligence to understand the risks In the next 18 months, we expect to and benefits at play. Whether Demand for modern purpose-built see the repositioning of existing care you require expertise on sourcing and future-proof care facilities homes as they look to adapt to a post- suitable development sites, require will only continue to increase, COVID-19 environment. As part of a acquisition due diligence or needs owing to our ageing population broader high street revitalisation, we assessments, Knight Frank have and the national care bed crisis also expect to see the re-purposing of range of services to suit. we face with many care homes well-located alternative use property Front cover photo: Windsor Court, Wetherby, Ideal Please get in touch with us Carehomes, LNT Group (Chris Wallbank Photography) Healthcare Commercial Research Case study – Candlewood House (page 10): TLC Care, DWA Architects, MP Brothers Construction, Julian Evans FRICS Joe Brame John Cobb Consulting and Hide and Seek Studios for Head of Healthcare Senior Analyst (Healthcare) interior design. +44 20 7861 1147 +44 20 3967 7139 julian.evans@knightfrank.com joe.brame@knightfrank.com Patrick Evans MRICS Senior Living Head of Corporate Valuations Recent Publications +44 20 7861 1757 Tom Scaife RESEARCH Transactions hit Domestic and overseas Returns hold strong patrick.evans@knightfrank.com Head of Senior Living Trading Performance Review £1.76 billion in 2019 capital targets healthcare relative to core sectors Healthcare Capital Markets 2019 CARE HOMES Healthcare +44 20 7861 5429 knightfrank.com/research TRADING PERFORMANCE REVIEW Capital Markets Kieren Cole tom.scaife@knightfrank.com Research 2020 Head of Commercial Valuations +44 20 7861 1563 Lauren Harwood kieren.cole@knightfrank.com Head of Senior Living Research HIGHLIGHTS Average weekly fees up for Staff costs continue to grow Profit margins remain squeezed +44 20 7268 2599 Mandip Bhogal, BSc (Hons) with operators increasingly but the private pay market is the eighth year in a row dependent on agency workers performing well lauren.harwood@knightfrank.com Why is investment 6 key trends Case studies: Germany, Associate, Development Consultant European Healthcare Report interest growing? driving the market France & Spain European +44 203 869 4702 knightfrank.com/research knightfrank.com/research Project & Building Consultancy UK Healthcare Overview Healthcare Elderly Care Market, Research 2020 mandip.bhogal@knightfrank.com UK E AR Puneet Vedhera LT HC RTY A E HE PROP RKET MA VIEW ER 20 20 Associate, Project & Building Consultancy OV ER MM / SU RING SP +44 20 7861 1101 puneet.vedhera@knightfrank.com Knight Frank Research Knight Frank Research provides strategic advice, consultancy services and forecasting to a wide range of clients worldwide including developers, investors, funding organisations, corporate institutions and the public sector. All Reports are available at our clients recognise the need for expert independent advice customised to their specific needs. © Knight Frank knightfrank.com/research LLP 2020. Terms of use: This report is published for general information only and not to be relied upon in any way. All information is for personal use only and should not be used in any part for commercial third party use. By continuing to access the report, it is recognised that a licence is granted only to use the reports and all content therein in this way. Although high standards have been used in the preparation of the information, analysis, views and projections presented in this report, no responsibility or liability whatsoever can be accepted by Knight Frank LLP for any loss or damage resultant from any use of, reliance on or reference to the contents of this document. As a general report, this material does not necessarily represent the view of Knight Frank LLP in relation to particular properties or projects. The content is strictly copyright and reproduction of the whole or part of it in any form is prohibited without prior written approval from Knight Frank LLP. Knight Frank LLP is a limited liability partnership registered in England with registered number OC305934. Our registered office is 55 Baker Street, London, W1U 8AN, where you may look at a list of members’ names.
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