Hazard Identification and Near Miss Reporting
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Britvic Soft Drinks • Britvic plc is one of the leading manufacturers of Soft Drinks in Europe with operations in GB, Ireland and France • Across the group, we currently employ approx 3500 people • Britvic Soft Drinks (our GB operation) has six production sites, split in to three (3) regions:- • Northern Region (Leeds and Huddersfield) • Southern Region (Rugby and Beckton) • Western Region (Norwich and Widford)
Hazard Identification and Near Miss Reporting • Over a period of years the Britvic and Northern Region has worked tirelessly to reduce the number of accidents in the workplace. • Having significantly reduced them through conventional health & safety programmes, it became apparent we needed to do something “out of the box” • Thus we embarked on a number of initiatives to ensure the accident reductions continued
Northern region accident trends 2000-2010 140 Trend analysis of accidents 120 resulted inOHSAS more robust 18001 accreditation All employees health & safetyfully trained in procedures Introduction Safe of Health Behavioural & Visits the use of dynamic risk 100 T Safety Cards Champions introduced introduced 80 assessments NEAR MISS REPORT 60 40 20 0 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
Northern region accident trends 2000-2010 140 Trend analysis of accidents Near Miss Reporting resulted in more robust health Revitalised & safety procedures 120 Introduction of Health & Safety Champions 100 OHSAS 18001 80 accreditation All employees fully trained in the use of Dynamic Risk 60 Assessments Safe Behaviour Visit introduced 40 T Cards introduced 20 0 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
Our Journey • It was quite evident that near miss incidents were happening within the region, but these were not being captured and documented. • People were addressing near misses and making sure the working environment was safe, but seemed to be reluctant to document them. • We needed to devise a system that not only captured these incidents but trended them also.
Our Journey • As a show of commitment in February 2010 the Northern Region hosted a QSE Day. • The day was a full programme of quality, safety & environmental workshops and presentations, all staff in the region attended • The roll out of the Near Miss reporting system was a integral part of the day • This was a opportunity to obtain buy in from key stakeholders • All employees participated in Near Miss workshop sessions throughout the day
Near Misses
The Near Miss Booklet A simple A7 pre printed 100 Leaf (perforated) book that was designed to fit neatly into employees’ pockets The slips are posted by the employees, and these are then collected by the H&S Champions and transferred onto a database
Fe br 0 50 100 150 200 250 300 350 ua ry M ar ch A pr il M ay Ju ne Ju l A y ug S ep us te t m be O r ct ob N ov er em D be ec r em Near miss submission data be Ja r nu Fe ary br ua ry 2009 2010
Near Miss Ownership • The maintenance and analysis of the database is a primary task of the Health & Safety Champions • The champions police this system and will challenge peers and management should they feel people are not engaged • The expectation is that everybody within the region partakes in incident reporting • Visitors and contractors are also encourage to participate in the programme
Trend analysis • The logging system is a simple excel spreadsheet where data can be instantly analysed and graphs created • The data can be drilled down, for example by category, team and area • A submission for one hose pipe in the walkway does not require a full scale investigation. Should this be a repeat occurrence the trend analysis will force actions to be taken
LI N E 0 10 20 30 40 50 60 70 80 1 Ba LI ile N r E 1 C on ve yo rs LI N E 1 D e Pa ll LI N E 1 Fi ll er LI N E 1 Ki st er LI N E 1 Trend analysis La be LI l le N r E 1 M ar kh am LI N s E 1 Pa lle rti LI se N r E 1 Pa st ur ise r LI N E 1 R in LI se N r E 1 W al kw LI ay N s E 1 W ar eh ou s e
Success Story • 27 Near miss reports on Line 1 Filler area (March 2010) • 20 of these were around the pallet stops on the floor • What did we do?
Taking it further • Some Near Miss reports warrant further investigation • For example – A forklift truck dropping a pallet of product, this would be classed as a ‘Significant Near Miss’ • Any Significant Near Miss will be investigated, a root cause identified and corrective actions put in place to prevent re- occurrence • Since the systems introduction, 12 significant near miss investigations have been completed, previously no in depth review would have taken place
Accidents And Incidents Ratios HSE (1997) Britvic Soft Drinks Ltd Britvic Soft Drinks Ltd 2005 2010 Based on British Industry Major Accidents 1 6 1 Minor Accidents 7 506 75 Non-Injury Incidents 189 119 3352 (HDNM) Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid HDNM = Hazards, Property Damage, and Near Miss.
Northern Region Accident and Incident Ratio 2010 Major Accidents 0 Minor Accidents 5 Non-Injury 1088 Incidents (HDNM) Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid HDNM = Hazards, Property Damage, and Near Miss.
Leading by example • Culture • Behaviour • Accountability • Ownership • Not only do these attributes aid in our quest for zero accidents, it also supports the fundamental building blocks on many other of our key performance indicators • Employee Opinion Survey 88% (World Class) • Production Reliability 87% • Consumer complaints
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