Hazard Identification and Near Miss Reporting

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Hazard Identification and Near Miss Reporting
Hazard Identification and Near
       Miss Reporting
Hazard Identification and Near Miss Reporting
Britvic Soft Drinks

•   Britvic plc is one of the leading manufacturers of Soft Drinks in
    Europe with operations in GB, Ireland and France
•   Across the group, we currently employ approx 3500 people
•   Britvic Soft Drinks (our GB operation) has six production sites,
    split in to three (3) regions:-
     • Northern Region (Leeds and Huddersfield)
     • Southern Region (Rugby and Beckton)
     • Western Region (Norwich and Widford)
Hazard Identification and Near Miss Reporting
Just a few of our GB brands..
Hazard Identification and Near Miss Reporting
Hazard Identification and Near Miss
      Reporting

•   Over a period of years the Britvic and Northern Region has
    worked tirelessly to reduce the number of accidents in the
    workplace.
•   Having significantly reduced them through conventional health &
    safety programmes, it became apparent we needed to do
    something “out of the box”
•   Thus we embarked on a number of initiatives to ensure the
    accident reductions continued
Hazard Identification and Near Miss Reporting
Northern region accident trends 2000-2010

140
                              Trend analysis of accidents
120                           resulted inOHSAS
                                           more robust
                                                   18001 accreditation
                              All employees
                              health &  safetyfully trained in
                                               procedures
                                   Introduction
                                   Safe           of Health
                                          Behavioural        &
                                                        Visits
                              the use of dynamic risk
100

                                T  Safety
                                  Cards     Champions
                                   introduced
                                         introduced
80
                              assessments
                                  NEAR MISS REPORT
60

40

20

 0
      2000-2001   2001-2002   2002-2003   2003-2004   2004-2005   2005-2006   2006-2007   2007-2008   2008-2009   2009-2010
Hazard Identification and Near Miss Reporting
Northern region accident trends 2000-2010

140
                  Trend analysis of accidents                                                                                  Near Miss Reporting
                  resulted in more robust health
                                                                                                                                   Revitalised
                  & safety procedures
120

                                    Introduction of Health & Safety
                                    Champions
100

                                                   OHSAS 18001
80                                                 accreditation
                                                                             All employees fully
                                                                             trained in the use of
                                                                             Dynamic Risk
60                                                                           Assessments              Safe Behaviour
                                                                                                      Visit introduced

40                                                                                                            T Cards introduced

20

 0
      2000-2001     2001-2002       2002-2003        2003-2004        2004-2005    2005-2006         2006-2007     2007-2008       2008-2009   2009-2010
Hazard Identification and Near Miss Reporting
Our Journey

•   It was quite evident that near miss incidents were happening
    within the region, but these were not being captured and
    documented.
•   People were addressing near misses and making sure the
    working environment was safe, but seemed to be reluctant to
    document them.
•   We needed to devise a system that not only captured these
    incidents but trended them also.
Hazard Identification and Near Miss Reporting
Our Journey

•   As a show of commitment in February 2010 the Northern
    Region hosted a QSE Day.
•   The day was a full programme of quality, safety & environmental
    workshops and presentations, all staff in the region attended
•   The roll out of the Near Miss reporting system was a integral
    part of the day
•   This was a opportunity to obtain buy in from key stakeholders
•   All employees participated in Near Miss workshop sessions
    throughout the day
Hazard Identification and Near Miss Reporting
Near Misses
Hazard Identification and Near Miss Reporting
Near Misses
Near Misses
The Near Miss Booklet

                  A simple A7 pre printed 100
                  Leaf (perforated) book that
                  was designed to fit neatly
                  into employees’ pockets

                  The slips are posted by the
                  employees, and these are
                  then collected by the H&S
                  Champions and transferred
                  onto a database
Fe
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                                                                 Near miss submission data

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Near Miss Ownership

•   The maintenance and analysis of the database is a primary task
    of the Health & Safety Champions
•   The champions police this system and will challenge peers and
    management should they feel people are not engaged
•   The expectation is that everybody within the region partakes in
    incident reporting
•   Visitors and contractors are also encourage to participate in the
    programme
Trend analysis

•   The logging system is a simple excel spreadsheet where data
    can be instantly analysed and graphs created
•   The data can be drilled down, for example by category, team
    and area
•   A submission for one hose pipe in the walkway does not require
    a full scale investigation. Should this be a repeat occurrence the
    trend analysis will force actions to be taken
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Success Story

•   27 Near miss reports on Line 1 Filler area (March 2010)
•   20 of these were around the pallet stops on the floor
•   What did we do?
Taking it further

•   Some Near Miss reports warrant further investigation
•   For example – A forklift truck dropping a pallet of product, this
    would be classed as a ‘Significant Near Miss’
•   Any Significant Near Miss will be investigated, a root cause
    identified and corrective actions put in place to prevent re-
    occurrence
•   Since the systems introduction, 12 significant near miss
    investigations have been completed, previously no in depth
    review would have taken place
Accidents And Incidents Ratios

                           HSE (1997)              Britvic Soft Drinks Ltd           Britvic Soft Drinks Ltd
                                                            2005                              2010
                       Based on British Industry

Major Accidents
                                    1                         6                                 1

Minor Accidents
                                    7                        506                               75

Non-Injury Incidents
                                  189                        119                              3352
(HDNM)

   Major = Fatality, Fracture or overnight in hospital            Minor = Other accidents requiring first aid
                                    HDNM = Hazards, Property Damage, and Near Miss.
Northern Region Accident and Incident
            Ratio 2010

  Major Accidents
                                                       0

  Minor Accidents
                                                       5

 Non-Injury                                           1088
 Incidents (HDNM)

Major = Fatality, Fracture or overnight in hospital        Minor = Other accidents requiring first aid
                            HDNM = Hazards, Property Damage, and Near Miss.
Leading by example

•   Culture
•   Behaviour
•   Accountability
•   Ownership

•   Not only do these attributes aid in our quest for zero accidents, it
    also supports the fundamental building blocks on many other of
    our key performance indicators
     • Employee Opinion Survey 88% (World Class)
     • Production Reliability 87%
     • Consumer complaints
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