Hall Green Families Support Directory February 2021 - Connecting children, young people & families to the support, activities & services they need ...

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Hall Green Families Support Directory February 2021 - Connecting children, young people & families to the support, activities & services they need ...
Connecting children, young people & families to the support, activities & services they need close to home
                                                            Hall Green Families Support Directory
                                                                                        February 2021
Hall Green Families Support Directory February 2021 - Connecting children, young people & families to the support, activities & services they need ...
Accord Housing Association manages Hall Green Families and is one of the nine voluntary sector organisations across the city
coordinating a new locality based Early Help support on behalf of the Birmingham Children’s Partnership.

Birmingham Children’s Partnership includes Birmingham City Council, Birmingham Children’s Trust, Birmingham and Solihull Clinical
Commissioning Group, Birmingham Community Healthcare NHS Foundation Trust, Birmingham Women’s and Children’s NHS
Foundation Trust and West Midlands Police. All voluntary sector leads are supported by Birmingham Voluntary Services Council and
are signatories to the Birmingham Children’s Partnership Data Sharing Agreement.

If you know of a change in service or of a missing support service please email us the details at HallGreen.Families@accordgroup.org.uk

Please do connect
Hall Green Families
Phone / Text / WhatsApp on 07570 953519 (9:30am to 4:30pm Mon-Fri)
Email & Mailing list HallGreen.Families@accordgroup.org.uk
Follow us on Twitter, Instagram & Facebook @HallGreenFamilies for regular updates

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Hall Green Families Support Directory February 2021
Content

               Overview &                                             Employment          Benefits, Debt
                                                       Food (p5-9)
                 Forms                                                & Skills (p9-11 )     (p11-15)

             Finanical Help                           Housing (p16-    Befriending        Bereavement
                (p15-16)                                  17)           (p17-18)            (p18-21)

            Mental Health                                               Domestic
                                                       Disability &                        Early Years
            & COVID (p21-                                              Abuse (p25-
                                                      SEND (p24-25)                         (p27-28)
                23)                                                       27)

                                                                        Citywide
                                                        Parenting                           Postcode
               Youth (p29)                                            Support Map
                                                        (p30-32)                          Checker (p34)
                                                                          (p33)
Hall Green Families Support Directory February 2021
Locality Early Help Overview and links to key forms

Birmingham Children’s Partnership has set up ten new localities with voluntary sector leads to work with professionals in each area of the city. This is about
connecting teachers, nurses, social workers and the community together to help our families and build relationships between local services to serve our
communities.

Accord’s Hall Green Families work across Moseley and Kings Heath, Sparkhill, Sparkbrook, Balsall Heath and Hall Green to support children, young people
and families through:
1.     Sharing information and connecting networks to make it easier for people to get the support they need near to where they live.
2.     Providing advice and guidance through telephone support and email.
3.     Connecting families to extra support via the Family Connect approach.
4.     Co-ordinating resilience fund applications up to £150 per families in need with children. This money is for emergency help such as food, nappies,
       medicines, supplies. These funds can only be applied for by a known statutory partner like a school, health professional or children’s centre.

Here you will find a links on how to access further citywide resources and help for children and families. Locality lead email addresses and phone numbers
for the other localities across Birmingham can also be found on the website mind map.

The Hall Green Families Team works closely with the Hall Green Neighbourhood Network Scheme (NNS) Team to strengthen all age connections between
Birmingham’s statutory services, Hall Green community sector and vulnerable households. Both Accord teams are supported by Accord Housing Association’s
wider organisational commitment to the locality through our general needs housing, co-operative housing management and specialist supported housing
provision for older adults, young parents, ex-offenders, care leavers and people with learning disabilities.

We look forward to working with you.
Hall Green Families team, Accord

                                                                                                                                                                 4
Hall Green Families Support Directory February 2021
Food Support

  Service Type        Organisation            Address                 Community Offer             Contact Person   Contact Number           Email Address

   Food Bank        Find Food Banks                               Search for a food bank in                                           https://quick.myfoodbankfi
     Finder               Brum                                     Birmingham, near you                                               nder.com/

                                          Unit 20-21 Rovex
                       Tyseley -                                        Tues & Thurs
                                         Business Park, Hay
   Food Bank         Sparkhill Food                                    10am-1:00pm.                                 0121 708 1398     foodbank@narthex.org.uk
                                         Hall Road, Tyseley
                         Bank                                   Must have a Red Food Voucher
                                              B11 2AG

                       Sparkhill -       St John’s Church,
   Food Bank         Sparkhill Food       St John’s Road,         Wednesday 10:30 – 12:30                           0121 708 1398     foodbank@narthex.org.uk
                         Bank            Sparkhill, B11 4AE

                                            Balsall Heath
                     Balsall Heath -       Church, Mary
                                                              Foodbank Centre Thursday 11am to                     0121 440 1138 or
   Food Bank         Sparkhill Food            Street,                                                 n/a                            foodbank@narthex.org.uk
                                                                            1pm                                     0121 708 1398
                          Bank            Birmingham B12
                                                 9JU

                      Hall Green -          Church of
                                                                  Friday 2:30pm to 5:30pm
   Food Bank            Sparkhill        Ascension School                                                           0121 708 1398     foodbank@narthex.org.uk
                                                                Must have a Red Food Voucher
                       Foodbank          Road, Birmingham
                                             B28 9DX

                                           80 High Street,
                                                              Weekly foodbank on Wednesdays
                    New Life Baptist        Kings Heath,                                                                              Elaine.Hyde@newlifebaptis
   Food Bank                                                  between 12 noon and 2.00 p.m.        Elaine Hyde      0121 444 1230
                       Church             Birmingham B14                                                                              tchurch.org.uk
                                                 7JZ

                      Highfield Hall     127-129 Highfield
                                                                                                                   07470153525 or
   Food Bank           Community         Rd, Hall Green B28   Food Bank available 7 days a week
                                                                                                                    0121 439 2690
                         Centre                  0HS

Hall Green Families Support Directory February 2021
Food Support

  Service Type        Organisation            Address                  Community Offer               Contact Person     Contact Number          Email Address

                                                               Food Bank, with cook food option,
                     The Women’s           249A Ladypool       available Wednesdays 11:30am –
   Food Bank                                                                                                            0121 663 1711    Mariam.yate@i-se.co.uk
                     Enterprise Hub         Road B12 8LF        1:30pm. Car park accessible on
                                                                        Brunswick Road

                                              10 New
                                                               Meals Served 6.30pm to 7.30pm 7
 Cooked Meals        Homeless One         Bartholomew St,                                                               07979 767 979
                                                                         days a week.
                                          Digbeth B5 5QS

                                         St Anne's Catholic
                                                               Hot meals or lunch bag available at
                    Birmingham Irish      Church Alcester
 Cooked Meals                                                 St Anne’s Centre on Mon, Wed, Fri at                      0121 647 5105    trudy@birish.org.uk
                       Association        Street, Digbeth
                                                                              11am
                                              B12 0PB

                                                               Healthy, vegetarian cooked meals
                                         196-198 Edward
                                                                provision for families in need.
  Cooked Food       Change Kitchen       Rd, Balsall Heath,                                                                              changekitchenbookings@gm
                                                                                                     Dr Birgit Kehrer   07828825850
    Parcels              CIC             Birmingham B12                                                                                  ail.com
                                                               Looking for volunteers throughout
                                                9LX
                                                                the winter to help prepare food.

                                                                                                                                                                    6
Hall Green Families Support Directory February 2021
Food Support

  Service Type        Organisation            Address                  Community Offer                Contact Person   Contact Number   Email Address

                                          All Saints Church
                                          Community Café,         Cooked meals for collection
 Cooked Meals            TWAS
                                           172 Herbert Rd,         Mon to Fri 12 to 1:30pm                                              bigfeed@theaws.org
                                          Birmingham, B10
                                                 0PR

                                                                   Hot Meals for Collection
                                          Malvern Street,     Tuesday, Wednesday and Thursday
                      Balsall Heath
 Cooked Meals                             Balsall Heath,               12pm – 1.30pm
                          Farm                                                                                                          bigfeed@theaws.org
                                            B12 8NN                 No voucher required

                                                              Delivering food parcels, prescription
                                         The M’uath Trust,    services/ shopping/ befriending and
 Food Parcels &                          Bordesley Centre,        checking over the phone on
                      M’uath Trust                                                                    Ahmed Hashmi     0121 753 0297    admin@muathtrust.org
   Provisions                             Stratford Road,       wellbeing. Hot food delivery on
                                              B11 1AR          Wednesdays. Also, can issue food
                                                                         bank vouchers.

                                          Springfield Road,                                                                             info@springfieldproject.org
                     The Springfield
 Food Provision                           Birmingham, B13     Food Parcels & Food Bank Vouchers                        0121 777 2722    .uk
                        Project
                                                9NY

Hall Green Families Support Directory February 2021
Food Support

  Service Type        Organisation            Address                   Community Offer                 Contact Person    Contact Number    Email Address

                                                                   Food shopping, prescription
 Food shopping                            91 A Medlicott
                     Smart Women                              collection, benefit & financial advice.
  & Health info                         Road Sparkhill, B11                                             Rubina Tareen      07404327496      swctc@hotmail.co.uk
                          CIC                                    Providing health information in
     Advice                                    1UB
                                                               various languages for local women.

                                                                                                                         D: 0121 792 5442

                     Daar-ul-Jannah      861 Stratford Road   Please arrange food parcel collection                      M: 07847661022     daar-ul-
  Food Parcels                                                                                             Basharat
                     Advice Centre            B28 8BH                      by phone                                                         jannah@hotmail.com

                                         8 Heathfield Road,   Food Parcels from Incredible Surplus
                      Kings Heath
                                            Kings Heath             No vouchers required,                                                   www.incrediblesurplus.org/
  Food Parcels        Community
                                              B14 7DB                   pay as you feel                                                     locations/kings-heath/
                         Centre
                                                               Monday and Friday 12pm to 2pm

                                                                    Hot Meals for Collection
                                           7 High Street,
                                                                  Friday, Saturday and Sunday
  Food Parcels      The Station Pub         Kings Heath
                                                                           12pm – 4pm
                                              B14 7BB
                                                                      No voucher required

                                          100 Mary Street,
                                                                     Thursday 11am to 1pm
   Food Parcel        Balsall Heath        Balsall Heath,
                                                                       Voucher Required
                     Church Centre            B12 9JU

                                                                                                                                                                         8
Hall Green Families Support Directory February 2021
Offering collections and appealing
                        Al-Khair          210 Ladypool Rd,                                                              0121 753 0300
   Food Bank                                                    for donations. Call to arrange                                            Birmingham@alkhair.org
                       Foundation             B12 8JT
                                                                          collection.

                                                                        Employment & Skills Support

  Service Type        Organisation            Address                  Community Offer                 Contact Person    Contact Number   Email Address

                                                             Course eligibility / criteria for ESOL,
                                                             English and IT as follows:

                                        Women &              1. 19 years +
                                        Enterprise Hub       2. Unemployed on benefits,
  ESOL, English                         249A Ladypool                                                                   07533306054       info@at-pace.com
                                                             economically inactive or Low income
   and Basic IT       AT PACE CIC       Road B12 8LF
     courses
                                                             3. UK or EU Citizen / Resident in UK
                                                             for 3 years / Married to a UK Citizen
                                                             / Asylum Seeker or Refugee.

                                        Women &              C & G Level 2 Leadership &
                                        Enterprise Hub       Management Course for employed
                                                                                                                                          info@at-pace.com
  City & Guilds                         249A Ladypool        and furloughed men and women.                              07533306054
                        AT PACE
     Training                           Road B12 8LF         Duration: 10 weeks
                                                             Session: 3 hours
                                                             Start Date – enrolling now

Hall Green Families Support Directory February 2021
Pick ‘n’ Mix Online Workshops
                                                                                                                         0121 443 3310 or
                                                              Free appointment for debt & Benefit
  Community         The Brandwood         157 Allen’s Croft                                                              email
                                                              Advice
 Centre & Adult       Community          Road, Kings Heath
                                                                                                                         office@brandwood
    Training            Centre                B14 6RP         Online Finance Information Sessions
                                                                                                                         centre.co.uk
                                                              Seat Yoga

                                                                          Employment & Skills Support

                                                                                                                            Contact
  Service Type        Organisation            Address                  Community Offer                  Contact Person                  Email Address
                                                                                                                            Number

                                                              Youth Promise Plus support young          Sadia Bi 07704
                                                              people age 16 to 29 who are not in           538 787
 Job, Training
                                                              work, education or training and who
 or Education
                     Youth Promise                            live in Birmingham and Solihull. CV       Kuldeep Heera                   ww.birmingham.gov.uk/yppsign
 Opportunities
                         Plus                                 and Jobs. Gain Qualifications,            07704 538 791                   up
 Age 16 to 29
     Years                                                    Apprenticeship Training. Coaching
                                                                                                        Abdul Muktadir
                                                              and Mentoring
                                                                                                        07704 538 789

                                                                                                                                                                       10
Hall Green Families Support Directory February 2021
info@springfieldproject.org.uk
                                        We can offer a range of support that is tailored to the
                                        parent or carer:                                                                               Facebook:
                                         Thinking and preparing for career options for when                                           SpringfieldProjectBirmingham
                                            children are back at school
                                         Online courses including ESOL and computer skills                                            Twitter: @springfield_p
   Training &
                                         College courses                                             Rosalyn or Sba
  Employment
                       Springfield                                                                    0121 777 2722
   Support for                           Volunteering with ourselves or other organisations
                        Project
    Parents of                           CV preparation
    Under 5s                             Job applications
                                         Job search
                                         Interview skills

                                                                 Benefits, Finance, Debt Advice & Support

  Service Type        Organisation            Address                  Community Offer                Contact Person   Contact Number      Email Address

                                                                Citizens Advice can assist with
                                                                                                                                           www.adviceguide.org.uk
                    Welfare Benefits                          making benefit claims, dealing with
                                                                                                                                           webchat is also available
     Advice           Advice and                              benefit related problems, filling out                    03444 77 1010
                                                                                                                                           via this link and advice on
                    Citizens Advice                            forms, debt support and general
                                                                                                                                           the website is available too
                                                                             advice

                      Birmingham                                                                                                           moneyadvice@bsettlement
     Advice                                                      Debt, Welfare Benefit Advice.                         0121 250 0765
                      Settlement                                                                                                           .org.uk

Hall Green Families Support Directory February 2021
Disability                            Welfare benefits advice, low level
                                                                                                                                     drc@disability.co.uk or
     Advice         Resource Centre                         debt advice, energy advice. Mon to
                                                                                                                                     help!@disability.co.uk
                        (DRC)                               Thurs 8.45 to 5pm Fri – 8.45 to 4 pm

                       Ashiana           21-25 Grantham
     Advice           Community          Road, Sparkbrook          Benefit & debt advice           Kam & Shabana    0121 687 6767    shabana@acpgroup.org.uk
                        Project              B11 1LU

                                                               Benefits, Finance, Debt Advice & Support

  Service Type        Organisation            Address                Community Offer               Contact Person   Contact Number   Email Address

                                                            Advice on employment law related
     Advice         Unite the Union                                                                                  03332026557
                                                                       to covid-19.

                                                                                                                                                               12
Hall Green Families Support Directory February 2021
Birmingham                            Specialist support, help and advice                                   www.stoploansharks.co.uk/
     Advice          Illegal Money                         for victims of loan sharks during this                 0300 555 2222   reportaloanshark
                     Lending Team                                       difficult time.                                           nsharks.gov.uk @stoploa

                                                              Help and guidance to support
                        Narthex                                                                       Sandra
  Debt Advice                                                 families with debt call Project                     07467 045 294   Sandra@narthex.org.uk
                        Sparkhill                                                                    Osbourne
                                                                     Manager Sandra

                                                              Citizens Advice service's work
                                                           involves providing advice on issues
                                         744-746 Warwick
                                                             such as debt management and
 Debt & money        Citizens Advice        Rd,Tyseley,                                                           0121 683 5689
                                                                welfare benefits, housing,                                        http://www.bcabs.org.uk/
    advice            Birmingham         Birmingham. B11
                                                                 immigration and asylum,
                                               2HG
                                                           employment, consumer complaints
                                                              and landlord-tenant disputes.

                                                              Provide support to women in
                                          359-361 Witton
                                                              Newtown and reaches more
 Debt & money         Birmingham           Road, Aston,                                                           0121 250 0781   maxine.reid@bsettlement.
                                                            communities in Birmingham. They         Maxine Reid
    advice            Settlement          Birmingham B6                                                                           org.uk
                                                                help with Debt & Money
                                               6NS
                                                                     management.

Hall Green Families Support Directory February 2021
Supporting families with a range of      D: 0121 792 5442
    Advice,                                                                                                                daar-ul-
                                                              issues including benefits, tax credits,
  Support &          Daar-ul-Jannah      861 Stratford Road                                                                jannah@hotmail.com
                                                                debt, housing and homelessness,         M: 07847661022
 Representatio       Advice Centre            B28 8BH                                                                      www.facebook.com/daarulj
                                                                fuel poverty, disability, domestic
      n                                                                                                                    annahcentre/
                                                                   abuse and community care.

                                                                                                                           https://www.moneyadvices
                     Money Advice                                                                                          ervice.org.uk/en/tools/debt
 Money advice                                                           (online resource)
                       Service                                                                                             -advice-
                                                                                                                           locator/birmingham

                                          1 Anchor Court,
                      Debt Advice                                                                       0800 043 40 50     https://www.debtadvicefo
  Debt Advice                             Commercial Rd,              Debt advice helpline.
                      Foundation                                                                                           undation.org/
                                          Darwen BB3 0DB

                                                                                                                                                         14
Hall Green Families Support Directory February 2021
Debt Advice

                                                          National Debtline offers free debt
                        National                           advice online through its digital                     0808 808 4000       https://www.nationaldebtli
                        Debtline                         advice tool and its web guides, fact                                        ne.org/
                                                             sheets and sample letters.

                                                        Online advice tool, create a budget &
                      Step Change                          get a personal action plan with
  Debt Advice                                                                                                                        www.stepchange.org
                      Debt Charity                        practical next steps. Get free help
                                                         from the UK's leading debt charity.

                                                                          Financial Help

  Service Type        Organisation            Address            Community Offer                Contact Person    Contact Number     Email Address

                                                         National charity providing practical                    Complete contact form to request a call back.
     Practical
                        Turn 2 Us                        help to people who are struggling                       https://www.turn2us.org.uk/About-Us/Contact-
  financial help
                                                                     financially.                                us/Contact-us-form

                     Local Welfare
                                                         Scheme to helps vulnerable people                       Make a claim here
   Short-Term          Provision –
                                                          in short-term crisis with food and                     https://www.birmingham.gov.uk/info/20017/ben
   Crisis Fund      Birmingham City
                                                                    essential items.                             efits_and_support/308/help_in_a_short-
                         Council
                                                                                                                 term_crisis/5

Hall Green Families Support Directory February 2021
Discretionary                     Payments are for people who need
                                                                                                                 Make a claim here
                         Housing                          extra help with their rent when
   Housing                                                                                                       https://www.birmingham.gov.uk/info/20017/ben
                       Payments –                         Housing Benefit, Local Housing
 Payment Help                                                                                                    efits_and_support/373/extra_help_with_your_ho
                    Birmingham City                       Allowance, or Universal Credit
                                                                                                                 using_costs_council_tax
                         Council                          doesn’t cover the full amount.
                                                         Grants for families facing hardship.
                                                          Applications can only be made by
   Grants for            Cosaraf
                                                        recognised social organisations, such                    Please apply directly here
    families &          Charitable
                                                          as charities, housing associations,                    https://www.cosaraf.org/apply-for-funding/
   individuals         Foundation
                                                        schools and social services acting on
                                                                 behalf of the family
   Outline of
                                                           Both Government grants and
   available
                     Money Saving                        hundreds from small charities are                       https://www.moneysavingexpert.com/family/gra
   grants for
                       Experts                           available for individuals on a low                      nts-low-income/
 people on low
                                                            income for all kinds of help.
    incomes

                                                                    Housing Advice & Support

  Service Type        Organisation            Address            Community Offer                Contact Person    Contact Number      Email Address

                    Birmingham City                                                                                                   Out of Hours Emergency:
                                                                                                                  0121 464 6381 or
                        Council                                                                                                       0121 303 2296 (after
     Housing                                                Temporary Accommodation:                              0121 675 6805 or
                       Temporary                                                                                                      5:15pm or 4:15pm on
                                                                                                                   0121 675 5531
                    Accommodation                                                                                                     Fridays)

                     Trident Rough
     Housing                                                    6AM - 12PM 7 DAYS                                  0800 880 7157
                    Sleepers scheme

                                                                                                                                                                 16
Hall Green Families Support Directory February 2021
Narthex
     Housing                                                     Housing and benefit advice                              0121 753 1959
                        Sparkhill

                                                            "Emergency (Accommodation) out of
                                                             hour’s number 5:15pm onwards or
                                                              on Friday 4:15pm onwards: 0121
                                                              303 2296 or for anyone under 18:                          0300 303 0099 or
                     St Basil's Youth                         0121 675 4806. Birmingham Social                          0121 772 2483 or
     Housing
                          Hub                                Services: (For help with housing and                      text Need St Basils
                                                               social support and care needs).                              to 62277
                                                             Monday to Friday 8:45am - 4:15pm:
                                                              0121 303 1234. Out of hours from
                                                                   5:15pm: 0121 675 4806

                                                                They recommend if you have
                                                               somewhere safe to stay, please
                      Newtown
                                                             remain where you are. If you need
     Housing        Housing Options                                                                                      0121 675 5779
                                                            advice or if you are about to become
                        Centre
                                                                 homeless, phone support is
                                                                           available.

                                                                          Befriending Support

  Service Type        Organisation            Address                Community Offer                Contact Person      Contact Number       Email Address

                     Balsall Heath                          Offer a friendly chat on the phone to
   Telephone        Neighbourhood                            anyone feeling worried or lonely.      Rachel Gillies +                         contact@neighbourhoodne
                                            Balsall Heath                                                                0808 169 9599
    Support         online - Mutual                         Signpost to other local support and       Volunteers                             wsonline.com
                      Aid Group                                            services.

   Telephone             Digikick                           Free online virtual 8-week project to    Chris Laband        07920 490 263       info@digikick.co.uk
Hall Green Families Support Directory February 2021
Support                                             help build confidence one in small
                                                        groups and video calls. Various start
                                                                       dates.

                                                                Bereavement Advice & Support

  Service Type        Organisation            Address            Community Offer                Contact Person     Contact Number       Email Address

                                                                                                 General Enquiries 0121 687 8011-
                                                                                                10am -4pm Self Referrals 0121 687
                                                        Support, advice and information to
                                                                                                8010 leave a message and this will be
                                                         children, young people and adults
  Telephone/             Cruse                                                                   returned via call. In need of urgent   https://www.crusebirmingh
                                                        when someone dies. Cruse work to
 online Support       Birmingham                                                                     support call 0808 808 1677         am.co.uk/
                                                        enhance society’s care of bereaved
                                                                      people.

                                                                                                                                                                    18
Hall Green Families Support Directory February 2021
Bereavement Advice & Support

                      Community
    Address                               Contact Person            Contact Number                Email Address   Address   Community Offer
                        Offer

                                                           Holistic family bereavement services
                                                                                                                            0121 454 1705
  Bereavement                                               supporting children, young people
                     Edward's Trust                                                                                         admin@edwardstrust.org.u
    Support                                                    and parents across the West
                                                                                                                            k @edwardstrust
                                                                         Midlands.

                                                           We are currently able to accept new
                                                            referrals for bereaved children and
 Bereavement                                               young people. If you want to refer a
                       Beyond the
 Counsellors &                                             child or young person who has had a                              0121 687 8010
                        Horizon
 Play Therapist                                             bereavement to us, please contact
                                                                  Birmingham and Solihull
                                                                   Bereavement Support.

Hall Green Families Support Directory February 2021
Bereavement                                                   Free one to one support to those                                            www.birminghamhospice.o
                        St Mary’s
   Telephone                                                   who are struggling with the loss of a      Vicky Ross        7966165193      rg.uk/community-
                         Hospice
    Service.                                                       loved one due to Covid-19.                                               bereavement-service

                                                                        Bereavement Advice & Support

  Service Type        Organisation            Address                   Community Offer                 Contact Person     Contact Number   Email Address

                                                                                                                                            Freephone Helpline
                                          We help children and young people (up to age 25), parents, and families, to                       0800 02 888 40 (Monday –
    Booked
                                          rebuild their lives when a child grieves or when a child dies. We also provide                    Friday, 9am – 5pm)
   Telephone             Child
                                         training to professionals, equipping them to provide the best possible care to
   Support &        Bereavement UK                                                                                                          Webchat
                                                                        bereaved families.
    Webchat
                                                   Also support for grieving families with children with autism.                            www.childbereavementuk.
                                                                                                                                            org
   One to One
                                                                                                                                            caringforcarers@communit
    wellbeing
    support,                                                                                                                                iesinsync.info
                    Communities in                               Supporting carers through loss &
   connecting                                                                                                              0121 809 5902
                       Sync                                               bereavement                                                       https://communitiesinsync.
   carers and
    wellbeing                                                                                                                               info/
     support

                                                                                                                                                                         20
Hall Green Families Support Directory February 2021
Bereavement                                                                                                                        www.ataloss.org Brief Chat
                                                        Support and resources for families,
   Support &            At A Loss
                                                            children & young people                                                  www.ataloss.org/live-chat
    Webchat

                                                                                                                                     Online chat is available
                                                                                                                                     every Tuesday from 1-5pm
                                                          Support for bereaved children &                           Freephone        and every Friday from
   Helpline &
                    Winston's Wish                      young people after death of a parent                     National Helpline
    webchat                                                                                                                          9.30am-1pm
                                                                     or sibling                                  on 08088 020 02
                                                                                                                                     https://www.winstonswish.
                                                                                                                                     org/online-chat/

                                                           Mental & COVID Health Advice & Support

  Service Type        Organisation            Address            Community Offer               Contact Person    Contact Number      Email Address

                      Birmingham
    Helpline                                                       7 days a week                                  0121 262 3555      help@birminghammind.org
                         Mind

                                                                                                                116 123 or BADGER
                                                         Suicidal Thoughts and Low Moods
    Helpline           Samaritans                                                                                0300 555 0303 or
                                                                      Helpline
                                                                                                                  NHS Direct 111
                     West Midlands
                       Strategic                           Multilingual advice and COVID                                             wmsmp@birmingham.gov.
     Advice
                       Migration                            related migration updates                                                uk.
                      Partnership-

Hall Green Families Support Directory February 2021
Birmingham &                                 Emotional help, guidance and
                                                                                                                                         askbeam@childrenssociety.
    Helpline        Solihull Mental                           reassurance for under 18s during the                     0207 841 4470
                                                                                                                                         org.uk
                    Health Services                                 current Covid-19 period

                                                                                                                                         https://www.birminghama
   Telephone        NHS Birmingham                             Adult Mental Health Support Over                                          ndsolihullccg.nhs.uk/your-
                                                                                                                       0121 262 3555
    Support            & Solihull                                 18s Everyday 9am to 11pm                                               health/mental-health-
                                                                                                                                         support-offer

                                          Springfield Road,
   Health &          The Springfield          Moseley,         Midwife Clinics, Children’s Centre                                        info@springfieldproject.org
                                                                                                                       0121 777 2722
   Wellbeing            Project           Birmingham, B13                  support.                                                      .uk
                                                9NY
                     Infant Feeding                           Virtual Support Group and individual
     Health                                                                                                             7786528496
                        Support                                        allocated time slots
                       Covid-19             Birmingham
                       Maternity            Women’s &            Friendly midwives to answer
    Helpline                                                                                                           0121 335 8234
                        Hotline            Children’s NHS       questions and support your care
                                                Trust
                                                                 Mental & COVID Health Advice & Support

  Service Type        Organisation            Address                  Community Offer               Contact Person   Contact Number     Email Address

                                          27 Moseley Rd,
   Health &                                                    Health & wellbeing, Mental Heath,
                   Health Exchange        Birmingham B12                                                              0800 158 35 35
   Wellbeing                                                    Diabetes, Social Prescribing etc.
                                                0HJ
                                         Cobalt Square, 83    An independent champion for health
                                             Hagley Rd,           & social care in Birmingham,                         0800 652 5278     info@healthwatchbirmingh
     Health        Health Watch
                                         Birmingham B16       providing people with ways to share                     or 0121 636 0990   am.co.uk
                                                8QG                their views about services.
                                          2nd floor, Suite     Health & Social Care organisation
   Health &
                   Common Unity           219, 69 Steward     with a difference working in mental                      0121 296 9915     info@common-unity.org
   Wellbeing
                                          St, Birmingham      health & well-being. They work with

                                                                                                                                                                       22
Hall Green Families Support Directory February 2021
B18 7AF          communities traditionally seen as
                                                                        ‘hard to reach.’
                                            Suite 219, 69       Working with communities & a
   Health &        Forward For Life          Steward St,     wider aim of preventing suicide have
                                                                                                                 07585 776800    info@forwardforlife.org
   Wellbeing                              Birmingham B18         continued to be developed &
                                                 7AF               successfully implemented
                                                                   Better Pathways has been
                                                              supporting people to improve their
                                                             mental health since 1963. They help
                                          201-206 Alcester
                                                               & inspire the people to believe in
   Health &                                St, Bordesley,                                                                        hello@betterpathways.org.
                   Better Pathways                             themselves & to achieve their full                0121 773 1455
   Wellbeing                              Birmingham B12                                                                         uk
                                                             potential. They do this through their
                                                0NQ
                                                              education, training, volunteering &
                                                             employment programmes & through
                                                                     their social enterprise.
                   Birmingham &
     Social        Solihull CCG           Operates in Hall                                                       07312117393     jennifer.luisada@nhs.net
   Prescribing     (Jennifer               Green locality
                   Luisada)
                                                              Health & Wellbeing CIC, there have
                                          Avoca Court, 28                                                                        Parminder.Sandhu@healthe
   Health &        Health Exchange                            lots of services from Mental Health,   Parminder   0800 158 3535
                                            Moseley Rd,                                                                          xchange.org.uk
   Wellbeing       CIC                                        Long Term Health Conditions, Social     Sandhu
                                          Digbeth B12 0HJ
                                                                          Prescribing etc.
                                                             Samaritans offers a confidential non-                               enquiries@birminghamsama
   Health &        Birmingham            13 Bow Street, B1                                                       0121 622 5330
                                                             judgmental listening service to those                               ritans.org.uk
   Wellbeing       Samaritans                 1DW
                                                                     in distress or in despair.
                                           56 Buckingham                                                                         https://www.arthritisaction.
   Health &                                                                                                      02037 817120
                   Arthritis Action        Gate, London,                                                                         org.uk/
   Wellbeing
                                             SW1E 6AE
                                                             Bethel Health and Healing Network
                                           Jericho House,      is a Christian organisation which
                                                                                                                                 http://www.bethelnetwork.
   Health &        Bethel Health &        196-198 Edward     promote health & well-being for the                 0121 661 4276
                                                                                                                                 org.uk
   Wellbeing       Healing Network          Road, Balsall     people of Birmingham. 2 service, A
                                          Heath, B12 9LX        Doula service & Mental Health
                                                                             Support

Hall Green Families Support Directory February 2021
Disability & SEND Advice & Support

  Service Type        Organisation            Address                  Community Offer                Contact Person     Contact Number       Email Address

                                             Children’s
                                          QuarterAll Saints   Delivering Play Packs to children and                                           Fill out form
                      Birmingham
                                          Centre2 Vicarage    young people with additional needs                                              https://childrensquarter.or
  Play Activity        Children's
                                         RoadKings Heath,         and their families during the                                               g/contact/ or tweet
                        Quarter
                                         BIRMINGHAM B14              coronavirus lockdown                                                     @ChildrenQuarter
                                                7RA

    Advice &
                      Autism West                               Offering online parent support
     Parent                                                                                                                                   info@autismwestmidlands.
                       Midlands                               groups, along with help and advice.
    Support                                                                                                                                   org.uk

                       Disability                              Welfare benefits advice, low level
                                                                                                                                              drc@disability.co.uk or
     Advice         Resource Centre                           debt advice, energy advice. Mon to
                                                                                                                                              help!@disability.co.uk
                        (DRC)                                 Thurs 8.45 to 5pm Fri – 8.45 to 4 pm

                                                               For families and carers of children
                                                                   and vulnerable adults with
                      Balsall Heath      110 Edward Road,                                                                Nazreen: 07889
  SEND Parent                                                  disabilities. Community activities,                                            info@bhcats.org.uk
                    Children’s Action      Balsall Heath,                                             Nazreen Bi and     930040     0121
   and Family                                                 parental support and play via phone,                                            http://www.bhcats.org.uk/
                     Team Support        Birmingham, B12                                              Claire Marshall   440 1007 or Claire:
    Support                                                    online and safe doorstep contact.                                              new/
                         (CATs)                 9LS                                                                       07775 712788
                                                                 Specialist benefit and financial
                                                                              advice.
   Telephone                                                  Telephone support Mon- Fri 8 am –                                               familes@midlandmencap.o
                    Midland Mencap                                                                                        0121427 6404
    Support                                                       8pm Sat & Sun 10am – 4pm                                                    rg.uk

                                                                                                                                                                            24
Hall Green Families Support Directory February 2021
Supporting                               Deaf Cultural                                                               07736134159 or
   individuals         Access IAG        Centre Ladywood      Advice and support by phone, text,                        0121 450 5120
                                                                                                                                          access@bid.org.uk
  with hearing          Service          Road, Birmingham           email and online calls                             (message service
       loss                                  B16 8SZ                                                                        only)

                                          TouchBase Pears     TouchBase provides accessible day
   Supporting
                                            Bristol Road       opportunities to learn, develop
   individuals
                         Sense               Selly Oak,          communication & living skills,
    who have                                                                                                            0300 330 9260     info@sense.org.uk
                      Birmingham            Birmingham          connect with other people, get
    complex
                                              B29 6NA          creative, & enjoy all sorts of fun
   disabilities
                                                                           activities.

                                                                          Birmingham
                                         The POD, 28 Oliver   SEND Information, Advice & Support
    Advice &          Birmingham
                                            St, Nechells,         Service provides advice and
    Support              SEND                                                                                           0121 303 5004     birmingham.gov.uk/sendiass
                                          Birmingham, B7      information on all aspects of special
     Service          Information
                                                 4NX             educational needs, for parents,
                                                                  children, and young people.

                                                                     Domestic Abuse Advice & Support

  Service Type        Organisation            Address                  Community Offer                Contact Person   Contact Number     Email Address

                        National
                        Domestic                                                                                                          www.nationaldomesticviole
    Helpline                                                     Domestic Abuse 24hr helpline                           0808 2000 247
                        Violence                                                                                                          ncehelpline.org.uk
                        Helpline
                     Birmingham &
                                                                Coronavirus & Domestic Abuse
    Helpline             Solihull                                                                                       0808 800 0028     info@bswaid.org
                                                                          Support
                     Women’s Aid

Hall Green Families Support Directory February 2021
Emotional and practical support with
    Helpline                                                  finance, housing, domestic abuse,
                                            Balsall Heath
    Practical                                                  for women. Shower facility, food                                            referrals@anawim.co.uk
                        Anawim            Centre 228 Mary                                                               0121 440 5296
   Support &                                                 parcels, clothing, toiletries and baby                                        www.anawim.co.uk
                                           Street, B12 9RJ
   Provisions                                                    supplies. Mon-Fri 10am-2pm
                                                                 Emergency drop-in support.
                                                               24-hour helpline open to ANY                                                info@birminghamcrisis.org.
                      Birmingham                             woman who is a victim of domestic                                             uk
    Helpline                                                                                                            0121 507 0707
                      Crisis Centre                          violence and seeking refuge, help,                                            www.birminghamcrisis.org.
                                                                    advice and support                                                     uk
                                                                                                                                           info@mensadviceline.org.u
                                                             Webchat/ phone emotional support,
                     Men’s Advice                                                                                                          k
    Helpline                                                 practical advice and information for                       0808 801 0327
                        Line                                                                                                               https://mensadviceline.org.
                                                                   men. Mon-Fri 9am-5pm
                                                                                                                                           uk/
                                                                UK Helpline for ‘honour’-based
    Helpline         Karma Nirvana                                                                                      0800 5999 247      info@karmanirvana.org.uk
                                                                 abuse and forced marriage

                     West Midlands
                     BAME Forced
                      Marriage &
    Helpline                                                     24hour Multilingual helpline                           0800 953 9777
                     Honour Based
                        Abuse
                      Consortium

                                                                    Domestic Abuse Advice & Support

  Service Type        Organisation            Address                 Community Offer                 Contact Person   Contact Number      Email Address

    Helpline &
                                                               Advocacy service accompanying
   face to face                             235 Dudley
                                                             women to relevant agencies such as                        0121 440 1443 ext
   support (by          W.A.I.T.S          Road, Winson                                                                                    dasupport@waitsaction.org
                                                              Civil Courts, Solicitors, Housing or                         102, 103
  appointment                              Green B1 4EJ
                                                                            Refuges.
      only)

                                                                                                                                                                         26
Hall Green Families Support Directory February 2021
info@mensadviceline.org.u
                                                                 Friendly men's advice line offering
  Men's Advice                                                                                                                              k
                        Respect                                 non-judgmental emotional support,                         0808 8010327
     Line                                                                                                                                   www.mensadviceline.org.u
                                                                   practical advice & information
                                                                                                                                            k/

                                                                         Early Years Advice & Support

  Service Type        Organisation            Address                    Community Offer                Contact Person   Contact Number     Email Address

                                                                 Based in South Birmingham helping                       Referral/Contact
  Practical help    Brum Baby Bank                                                                                                          Facebook @babybankbrum
                                                                supply baby items, nappies and food                            form

   Emergency                             SURE Hotel, 47-49       Telephone and online emotional
                    Home-Start Cole                                                                                                         info@homestartcolevalley.
    Response                             Sherbourne Road         support for families with children      Dawn Baker       0121 572 0800
                       Valley                                                                                                               org.uk
      Fund                                   B27 6DX                       under 5 yrs.

                    St Christopher's       172 Woodlands
                                                                 Online Stay & Play 3 times a week.                                         tom172thomas@btinternet.co
  Play Activity         Church,          Road, Sparkhill, B11                                                              7980650801
                                                                      Games, songs, exercises                                               m
                       Springfield               4ET

                                                                         Early Years Advice & Support

  Service Type        Organisation            Address                    Community Offer                Contact Person   Contact Number     Email Address

                                                                Family & Early Years Support – Inc.                       Malvern Street
 Telephone and          St Pauls
                                                                 breastfeeding support, food bank                         0121 464 6349
     Online            Children’s                                                                                                           info@stpaulstrust.org.uk
                                                                referrals, wellbeing support, safety                     Braithwaite Road
    Support             Centres
                                                                       advice & signposting                               0121 675 1303

Hall Green Families Support Directory February 2021
Family & Early Years Support – Inc.
  Telephone &       The Springfield
                                                             breastfeeding support, food bank                                      info@springfieldproject.org
     Online         Project Children                                                                               0121 777 2722
                                                            referrals, wellbeing support, safety                                   .uk
    Support              Centre
                                                                   advice & signposting

                        The Oak
                                           The Oak at St
                    Unlocked family
                                         Michael’s Church   Online and home-based activities,
  Telephone &          support in
                                            Centre, 17      telephone and online multilingual
    Practical         Gospel Oak,                                                                  Ian Crockford   0121 777 5659   admin@theoak.one
                                         Redstone Farm Rd   support by volunteers, storytelling
    support          Pitmaston and
                                          Hall Green B28         and DVD/CD resources.
                      Gospel Farm
                                                9NU
                         Estates

                       Ashiana           21-25 Grantham
     Advice           Community          Road, Sparkbrook           Early Years support            Kam & Shabana   0121 687 6767   shabana@acpgroup.org.uk
                        Project              B11 1LU

                                                                                                                                                                 28
Hall Green Families Support Directory February 2021
Youth Advice & Support

  Service Type        Organisation            Address                 Community Offer                Contact Person    Contact Number     Email Address

                                                             Providing support for young carers 5-
                                            Gospel Oak
                       Who Cares,                              16yrs, vulnerable young people &                                           whocares.gospeloakcc.co.u
   Support &                             Community Centre
                      Young Carers                             families through wellbeing phone                         07702 082331      k office@gospeloakcc.co.uk
  Practical help                         17 Redstone Farm
                         Group                                   calls, groceries, prescriptions,                                         dave@whwncic.co.uk
                                          Road, B28 9NU
                                                                        monthly activities.

                                                                Youth offer readiness to work
                                          Claremont Road,                                                             0121 675 8882 or    Natalie.a.haughton@birmin
   Support for      Concorde Youth                             support for 16-25yr olds, online
                                          Sparkbrook, B11                                              Adill Hadi     Natalie on 07712    gham.gov.uk or Twitter
    16-25 yrs.          Centre                               youth group activities, limited youth
                                                1LF                                                                       436324          @ConcordCentre
                                                                       work at centre

                                                                                                                       Family support:
                                                                                                                        0743 679 8497
      Online        All Saints Youth      2 Vicarage Road,     Telephone & online youth group                         #homenotalone:07
                                                                                                                                          info@asyp.org.uk
     Support             Project            Kings Heath            support #HomeNotAlone                                 93 034 1212
                                                                                                                       Office: 0121 443
                                                                                                                             1842

                       Ashiana           21-25 Grantham
     Advice           Community          Road, Sparkbrook     Support & advice for young people      Kam & Shabana     0121 687 6767      shabana@acpgroup.org.uk
                        Project              B11 1LU

Hall Green Families Support Directory February 2021
Parenting Advice & Support

  Service Type        Organisation            Address            Community Offer                 Contact Person   Contact Number   Email Address

 Online support                                          Supporting children, young people
                         African
   classes &                                            and families stay connected to their                                       info@africancoheritagehub
                      Community
  homework                                                 local communities with virtual                                          .org
                    Heritage Hub Ltd
      club                                                  classes and homework clubs.

                                                           Provide online family support,
                                                        supporting residents to access local
     Advice,                                              food banks and free school meal
 Information &                                           vouchers; pastoral and parenting                                          hello@smartlyte.co.uk or
                       Smartlyte                                                                                   07766 448 447
     Online                                               support; benefits; skills training,                                      Hafsha@smartlyte.co.uk
    Support                                               money advice, online classes for
                                                        parents as well as children. Advice in
                                                                 multiple languages

                                                              Five Pillars of Parenting
                                                         programmes, culturally sensitive
                                                                                                                                   Facebook
                                                           support from pre-birth to 18.
   Support &         Approachable                                                                                                  @ApproachableParenting
                                                        Befriending, mentoring, relationship                      0121-7738643
     Advice            Parenting                                                                                                   info@approachableparenting.
                                                           counselling, information over                                           org.uk
                                                               WebEx, telephone and
                                                               internet/social media.

                                                                                                                                                                 30
Hall Green Families Support Directory February 2021
Parent Advice & Support

  Service Type        Organisation            Address                 Community Offer                 Contact Person    Contact Number      Email Address

                                                              Focused on supporting South Asian
                                                             women in Sparkbrook/Sparkhill with
                                           91a Medlicott      food, safeguarding support, loan of
    Helpline,        Smart Women
                                           Road Sparkhill,   IT equipment shopping, prescription                        07383 565322 or
    Advice &          CIC Point of                                                                    Rubina Tareen                         swctc@hotmail.co.uk
                                          Birmingham B11     collection, benefit & financial advice                      07404327496
  Practical help        Contact
                                                1UB              Providing health and wellbeing
                                                                support in various languages for
                                                                         local women.

                                                             Pre-paid courses for parents, carers                                           https://www.birmingham.g
     Online              From                                and grandparents of children from                                              ov.uk/info/50224/birmingh
    parenting         Birmingham                             bump to 19. Learn about how your                                               am_children_s_partnership
     course            with Love                                child develops, and get tips to                                             /2218/from_birmingham_
                                                                   manage their behaviour.                                                  with_love/2

                                                                Providing free preloved school                         Something you need?? Get in contact either
                                           224 New Road,
                                                             uniform to Birmingham and beyond!                         through the website or our Facebook page and
    Uniform           Rubery Swop             Rubery,
                                                                Open for collections Monday,                           we will provide it, if we have it!
    Support              Shop             Birmingham B45
                                                              Wednesday, Friday and Saturday                           ruberyswopshop@outlook.com
                                                9JH
                                                                        11:30 to 14:00                                 www.facebook.com/RuberySwopShop/

Hall Green Families Support Directory February 2021
Parent Advice & Support

  Service Type        Organisation            Address                   Community Offer              Contact Person    Contact Number     Email Address

                                                               Support for parents and carers of
                                                               under 5s to explore training and
                                                               employment. Training includes
                                         Springfield Centre,   accessing ESOL courses and IT                          0121 777 2722 (switchboard)
                                          Springfield Road,    courses in addition to accredited
    Training &
                       Springfield            Moseley          qualifications. Employment support                     07516 030841
   Employment                                                                                        Rosalyn Clare
     Support
                        Project           Birmingham B13       includes work-readiness
                                                9NY                                                                                  r.clare@springfieldproject.org.uk
                                                               conversations to preparing CVs, job
                                                               search and interview skills.

                                                                                                                                                                         32
Hall Green Families Support Directory February 2021
Citywide Support Map

Hall Green Families Support Directory February 2021
Early Help Postcode Checker to find the closest support team for a family

                                                                                                               34
Hall Green Families Support Directory February 2021
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