GOOGLE ADWORDS: A PRIMER ON HIGHER EDUCATION DIGITAL ADVERTISING
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Google AdWords: A Primer on Higher Education Digital Advertising H a y l e y S u p p l e | Paid Media Specialist at Converge Consulting In higher education, your website is your storefront. Your goal is to get qualified traffic to your website and convert these visits into prospective students, increase the engagement of your alumni, and much more. Your website design and optimization tactics can sometimes do only so much— this is where Google AdWords comes into play. Higher education is becoming one of The white paper below is a primer on the top industries using Google AdWords Google AdWords – one of the most to drive traffic to their websites. More popular paid advertising mediums in and more colleges are using paid search higher education. It will walk you through tactics to generate leads due to high search the process of setting up and building a volume, specific targeting opportunities, search engine marketing campaign and and transparent tracking tools. However, will also advise you of the key strategies simply building and starting a Google and tactics to consider when starting AdWords campaign can be costly if you your campaign. have no experience running and optimizing previous search campaigns.
Getting Started You’ve decided that you want to start a Google AdWords campaign now what? First, you will need to make sure you have a Google account or Gmail in order to move forward. Once you have that taken care of, go to adwords. google.com to get started. You will create a campaign, choose your budget, submit your billing information, and start building your campaign. Ad Groups Settings When it comes to deciding how to divide your campaign There are a variety of settings you can use for your into different Ad Groups, the main things you’ll want to campaign, with the more important ones being the consider are the differences you want to showcase in the campaign type, locations and bid strategy. campaign. If your landing page, keywords, or ad copy need to be different, you will want to use separate Ad Groups. campaign type For example, With your AdWords campaign, you can choose to advertise if you are on the Search Network, Display Network, or both. This advertising for decision is based on user preference. Some choose to a variety of MBA advertise only on the Search Network because the ads are programs at your targeted specifically to Internet users who are searching institution, you for your keywords on the Google search engine. When will want different advertising on the Display Network, your ads are eligible keywords and ads to appear on a variety of websites that are relevant to relating to the your keywords. In addition to your text ads, you can also specific programs create and/or use banner, video and other types of ads on and will also want the Display Network. If you aren’t sure what networks are your landing best for your campaign, start out advertising on both the page to differ Search and Display Networks, monitor the differences in by program. performance, and adjust accordingly if needed. You could By having your also consider running a separate campaign for each network campaign split if you want to better control how much you are spending. into more spe- cific Ad Groups, your ads will appear more relevant to the Internet user’s search query and your click through rate (CTR) should increase. Having a higher CTR helps improve your quality score, which can greatly benefit your campaign when it comes to positioning and cost per click (CPC). convergeconsulting.org | 2
bid strategy You can also utilize ad scheduling to control When choosing a bidding strategy, consider how much what time of the day time you will have to manage your campaign. If you plan on and/or day(s) of the being very involved, you can select “I’ll manually set my bids week you want to for clicks”. With this option, you will manually set cost per advertise. It’s recom- click (CPC) bids and are able to adjust them frequently mended not to set based on performance. If you do not have as much time specific ad scheduling to manage your campaign, you can select bidding options when first starting your where AdWords will set bids based on your budget or campaign; once you conversion goals. You can also create your own unique have sufficient data Flexible Bidding Strategy to target a specific position on on the performance of the search results, maximize click counts, and more. your campaign, setting specific ad scheduling may make more sense based on traffic and conversion rates. Ads When writing ads for your campaign, there a few key things to keep in mind. locations When deciding on the location targeting for your campaign, relevancy consider the goals of your campaign and also characteristics You want the ad to be as relevant as possible to your of your institution. For example, if your institution does keywords and landing page. Keep in mind what you are well with attracting prospective students locally, focus your trying to advertise and rely heavily on your keyword list advertising on geographic areas you want to draw more and text from your landing page when developing ad text. students from. On the other hand, you can analyze your current student body to determine the likelihood of where grammar , punctuation , and capitalization you believe prospective students will come from and then Make sure your ad text makes sense and is free of grammar base your location targeting on that. errors before going live with the campaign. Be consistent with what words you choose to capitalize, and don’t forget you can use only one exclamation point per ad. call to action It is important to include a call to action in every ad so prospective students know what you want them to do next. When determining what call to action to use, keep in mind what you are trying to accomplish with the campaign. “Request More Information!”, “Apply Today!”, and “Schedule schedule Your Campus Visit!” You can utilize the ad scheduling option to set start and end are examples of calls dates for your campaigns. This is commonly used in higher to action that are education when advertising for events such as open houses, frequently used in grad fairs, webinars, and more. higher education. convergeconsulting.org | 3
multiple ads Ad Extensions It is important to create at least two ads per Ad Group in order to test and evaluate what ad text and strategies work best for your institution. Some things to test out Ad Extensions are a great tool to use when creating are different descriptive phrases, different calls to action, campaigns. Ad Extensions are additional features that can and dynamic vs. static ad headlines. appear with your ad in order to help differentiate your ad from your competitor’s ad. The Ad Extensions most com- monly used are location, call, sitelinks and social extensions. Keywords Setting up these Ad Extensions is pretty self-explanatory, but there are some important things to keep in mind. When developing your keyword list, use your landing page and Google AdWords Keyword Planner tool to develop keyword ideas. It is important to also use your personal knowledge and common sense. For example, what keyword phrase would you search when considering a masters in accounting? Some other keyword strategies to consider are using different keyword match types and geographically modified keywords. Ad Extensions appear more often with your ad when you As your campaign runs, use the Search Query Report to have top ad positioning. While location and call extensions determine which searches are leading to visits to your can be triggered at any ad position, sitelinks are triggered website. Based on this information, consider adding only when they appear in top positions due to top placement keywords and negative keywords, or deleting keywords formatting. For this reason, it is imperative to consider this that are not performing well. when determining your bids. Ad Extensions can significantly improve your click through rate (CTR), which can lead to a higher quality score. A higher quality score can benefit your Audiences campaign in a variety of ways, including better positioning, a lower cost per click (CPC), and more. The Audiences tab is a newer feature in Google AdWords where you can use remarketing lists to cater search ads to Dimensions Internet users who have visited your website before. With your remarketing list search ads (RLSA) you can create customized ad text, adjust bids and use broader keywords You can use the Dimensions tab to segment campaign to target these Internet users. RLSA can be confusing and reporting in a variety of ways. Segment the reporting based requires coding be inserted on your website — I suggest on time of day, user location, search term, and more. Then listening to the Google+ Your Business webinar “Improving use this information to optimize your campaign accordingly. Your Search Campaigns with Remarketing Lists for Search For example, if Ads” before trying this out with your campaign. you see that your ads receive the most impressions between 7 a.m. and 1 p.m., use ad scheduling to allocate a higher percentage of your campaign budget during this time frame. convergeconsulting.org | 4
Tracking In Conclusion Regardless of what you are trying to accomplish with your When building and optimizing your campaign, it is impor- campaign, it is important to track results for future analysis. tant to keep in mind that there are not necessarily ‘‘right’’ You can use Cconversion tracking within Google AdWords and ‘‘wrong’’ ways to do things. As long as you track and or use Google Analytics to track online conversions. You can measure your results, it is good to test out a variety of ideas also set up a Google forwarding number to monitor the calls based on the goals of your campaign. you are receiving from your AdWords campaign. Analyze and compare your conversion metrics to your costs to help you make future advertising decisions. About the Author Hayley Supple is a Paid Media Specialist at Converge Consulting. Before joining Converge, Hayley worked for a large marketing firm where she handled over 200 paid media campaigns for small and medium-sized businesses. Hayley’s focus is to not only be dedicated to her clients’ marketing needs, but to also find creative, innovative marketing solutions that set them apart from their competitors. Hayley earned her B.B.A. in Marketing and an Entrepreneurial Management Certificate from the University of Iowa.
Here are some of my favorite resources when it comes Twitter to learning about search engine marketing trends Search Engine Land - @sengineland and staying up-to-date on new and upcoming Google Google AdWords - @adwords AdWords features. PPC Hero - @ppchero Webinars White Papers Learn with Google Webinars - www.google.com/ads/ experienced/webinars Navigating The Google Display Network: How to Succeed & Gain Conversions WordStream Search Marketing Webinars www.hanapinmarketing.com/resources/whitepaper/navigating- www.wordstream.com/webinar display-network Hanapin Marketing - www.hanapinmarketing.com/ Hanapin Marketing resources/webinars AdWords White Paper: Getting Maximum Value from AdWords Pay-Per-Click Blogs www.wordstream.com/adwords-white-paper WordStream Search Engine Journal - www.searchenginejournal.com Bid Like a Pro: Strategies for Success with AdWords Search Engine Roundtable - www.seroundtable.com Enhanced Campaigns PerryMarshall.com - www.perrymarshall.com www.google.com/adwords/enhancedcampaigns/resources/ whitepaper PPC Hero - www.ppchero.com Google WordStream - www.wordstream.com/blog Books Websites “Google AdWords For Dummies” by Howie Jacobson Google Trends - www.google.com/trends “Ultimate Guide to Google AdWords” by Bryan Todd AdWords Help Center - support.google.com/adwords/ KeywordSpy - www.keywordspy.com Google AdWords Ad Preview and Diagnosis adwords.google.com/d/AdPreview/ higher education has changed are you ready? we can help. digital analytics inbound research brand marketing Contact us today to see how Converge Consulting can help you! www.convergeconsulting.org | 319.804.5580
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