Good Food, Good Life - Creating Shared Value and meeting our commitments 2018 Progress report - Nestle
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Good Food, Good Life Creating Shared Value and meeting our commitments 2018 Progress report Nestlé. Enhancing quality of life and contributing to a healthier future
Creating Shared Value Individuals and families Communities Planet Reporting and governance Welcome to this 2018 Creating Shared Value progress report. Aimed at shareholders, stakeholders and other interested parties, this report shares detailed information about our issues, impacts 3 Creating Shared Value and performance against our commitments during the year. 5 Our 2020 commitments and progress Nestlé. Enhancing quality of life and contributing to a healthier future. 6 For individuals and families A message from our Chairman and CEO 7 Offering tastier and healthier choices 13 Inspiring people to At Nestlé, we believe that business diversity and inclusion within our lead healthier lives results and positive societal impact company is another example. We 21 Building, sharing and should be mutually reinforcing. are accelerating our efforts in this applying nutrition knowledge To be successful in the long term, area with a particular focus on we must create value for both increasing the number of women in 24 For our communities our shareholders and for society. senior executive positions globally. 25 Enhancing rural development We call this approach to business and livelihoods Creating Shared Value and it is When it comes to addressing 31 Respecting and promoting an integral part of our strategy. global sustainability challenges, human rights one of our key ambitions is to lead Improving the nutrition, health and the way in shaping a waste-free 36 Promoting decent employment and diversity wellness profile of our foods and future. We are committed to beverages is at the heart of what making our packaging 100% 40 For the planet we do. We want to contribute to recyclable or reusable by 2025, and healthier lives, with a particular have already taken specific action 41 Caring for water emphasis on childhood nutrition. on this initiative earlier this year. 46 Acting on climate change Our Nestlé for Healthier Kids 49 Safeguarding the environment initiative brings together all our As in previous years, we reaffirm efforts – from product our support for the UN Global 55 Reporting and governance reformulation to supporting Compact. As a founding member 56 About this report parents and caregivers. of UN Global Compact LEAD, we recognize the importance of this Paul Bulcke Mark Schneider 57 Independent assurance We are also driven to positively platform for driving corporate Chairman Chief Executive Officer statement contribute to the communities sustainability leadership and 58 Our key performance indicators where we live and work. Our Global collective engagement toward the Youth Initiative is just one of the 2030 Agenda for Sustainable many ways we make an impact. Development. We have expanded our efforts here to address youth unemployment We welcome your feedback on this and help 10 million young people report, our commitments and our access economic opportunities by performance. 2030. Our commitment to foster Creating Shared Value progress report 2018 2
Creating Shared Value Individuals and families Communities Planet Reporting and governance Creating Shared Value Creating Shared Value (CSV) is fundamental to how we do business at Nestlé. We believe that our company will be successful in the long term by creating value, both for our shareholders and for society. Our activities and products should make a positive difference to society while contributing to Nestlé’s ongoing success. Focus on key areas To better connect financial with non-financial value creation and Long‑term value creation requires reporting, we worked with Ernst & focus. In consultation with experts, Young (EY) and Valuing Nature to we chose to prioritize the three conduct an impact assessment to areas where our business intersects calculate the societal and business the most with society: nutrition, value generated by our Global Youth rural development and water. Value Initiative (GYI). Launched in 2017, the creation is only possible with a solid GYI is expected to create 10 million foundation of compliance and a economic opportunities for young culture of respect, as well as a firm people over the next decade. The commitment to environmental study revealed that the initiative and social sustainability. Our generated a positive business return impact on these focus areas is on investment, and an even higher measured by progress against societal return. More details on the publicly stated commitments, results and methodology have been which are informed by our published on our website. materiality assessment and regular feedback from external groups. This impact valuation methodology has been peer-reviewed by FSG The business case for and continues to be refined Creating Shared Value through application to other We cannot maximize long-term projects. We are currently sustainable value creation for conducting an impact valuation of shareholders at the expense of our Caring for Water initiative. other stakeholders. We believe that societies will not support a business We also participated in the work that harms our communities and of the Embankment Project for overall sense of well-being. Creating Inclusive Capitalism (EPIC), which Shared Value helps ensure that we aims at shaping the broader remain relevant with consumers. conversation on long-term value creation. Read more about CSV Read more about our reporting and governance Creating Shared Value progress report 2018 3
Creating Shared Value Individuals and families Communities Planet Reporting and governance Focusing on our process, harnessed the Natural resource and water stewardship Supply chain stewardship perspectives of mainstream material issues investors, and involved key markets Climate change Over- and under-nutrition and growth categories. Major The materiality process Materiality is about identifying This was our first materiality the issues that matter most to exercise since switching from the our business and our stakeholders. Global Reporting Initiative (GRI) G4 Importance to stakeholders Every two years, we plot Guidelines to the GRI Standards. Women’s empowerment Rural development and poverty alleviation Food and product safety the economic, social and We worked with DNV GL, an Community relations Human rights Changing consumer demographics and trends environmental issues that are of Business ethics Product packaging and plastic independent organization, to Significant Responsible marketing and influence most concern to our external conduct the assessment using a Product quality stakeholders against those that Food and nutrition security formal materiality process to ensure pose risks or present opportunities Resource efficiency, (food) waste and alignment with the GRI Standards. the circular economy to Nestlé. Conducting a thorough Land management in the supply chain materiality analysis in this way not The issues identified were placed only helps us to identify issues we Animal welfare Product regulation and taxation on a matrix, their position relative to need to cover in our reporting, but Employee safety, health and wellness Geopolitical uncertainty the degree of stakeholder interest Decent employment and equal opportunities Responsible use of technology also helps us to decide where to Moderate and potential business impact. Data privacy and cyber security focus our internal resources. These results represent the material issues facing our business. The Our 2018 materiality issues should not be viewed in assessment isolation; they are increasingly For 2018, the materiality process interconnected, and oftentimes Moderate Significant Major was evolved to bring both changes in one can have an impact Impact on Nestlé’s success nonfinancial and financial risk on others. identification together and to For individuals and families For our communities For the planet connect it more closely to business operations. In addition to identifying and prioritizing issues How we map our material from internal and external issues across our value chain stakeholders, the 2018 materiality assessment integrated with the How we map our material Enterprise Risk Management issues to the UN SDGs Creating Shared Value progress report 2018 4
Creating Shared Value Individuals and families Communities Planet Reporting and governance Our 2020 commitments and progress Status of our commitments New In progress Achieved For individuals Our 2030 ambition is to help 50 million For our Our 2030 ambition is to improve 30 million For the planet Our 2030 ambition is to strive for zero and families children lead communities livelihoods in communities Stewarding resources environmental impact Enabling healthier healthier lives Helping develop directly connected to our for future generations in our operations and happier lives thriving, resilient business activities communities Offering tastier and Inspiring people to Building, sharing and Enhancing rural Respecting and Promoting decent Caring for water Acting on Safeguarding healthier choices lead healthier lives applying nutrition development and promoting employment climate change the environment knowledge livelihoods human rights and diversity Launch more foods Apply and explain Build and share Improve farm Assess and Roll out our Nestlé Work to achieve Provide climate Improve the and beverages that are nutrition information on nutrition knowledge economics among the address human rights needs YOUth initiative water efficiency and change leadership environmental nutritious, especially for packs, at point-of-sale from the first 1000 days farmers who supply us impacts across our across all our operations sustainability across our performance of our mothers-to-be, new and online through to healthy aging business activities operations Promote packaging mothers, and infants Improve food Enhance gender transparency and and children Offer guidance on Build biomedical availability and dietary Improve workers’ balance in our workforce Advocate for proactive, long-term Reduce food loss portions for our products science leading to diversity among the livelihoods and and empower women effective water policies engagement in and waste Further decrease health-promoting farmers who supply us protect children in across the entire value and stewardship climate policy sugars, sodium and Leverage our products, personalized our agricultural chain Provide meaningful saturated fat marketing efforts to nutrition and digital Implement supply chain Engage with and accurate promote healthy cooking, solutions responsible sourcing in Advocate for suppliers, especially environmental Increase eating and lifestyles our supply chain and Enhance a culture healthy workplaces and those in agriculture information and dialogue vegetables, fiber-rich promote animal welfare of integrity across the healthier employees grains, pulses, nuts and Empower parents, organization Raise awareness Preserve natural seeds in our foods and caregivers and teachers Continuously on water conservation capital beverages to foster healthy improve our green Provide effective and improve access to behaviors in children coffee supply chain grievance mechanisms water and sanitation Simplify our to employees and across our value chain ingredient lists and Support Roll out the Nestlé stakeholders remove artificial colors breastfeeding and Cocoa Plan with cocoa protect it by continuing farmers Address to implement an under-nutrition through industry-leading policy micronutrient to market breast-milk fortification substitutes responsibly Inspire people to choose water to lead healthier lives Partner for promoting healthy food environments Creating Shared Value progress report 2018 5
Creating Shared Value Individuals and families Communities Planet Reporting and governance For individuals and families Enabling healthier and happier lives 2030 Ambition To help 50 million children lead healthier lives. Nestlé for by rigorous research, which we • Inspiring people to lead Healthier Kids share with members of the health healthier lives: Adopting good and nutrition communities nutrition and hydration habits reached 29 million worldwide. from an early age is essential to children in 2018 children’s development. Our Nestlé for Healthier Kids programs help parents and It’s never too early to build healthy educators improve nutrition Food is not only a source of eating habits. Officially launched in knowledge, promote home nutrition, it is vital to our social 2018, Nestlé for Healthier Kids is our cooking and encourage active fabric. In every country, in flagship initiative for children and lifestyles (pages 12–20). every culture, food brings families. It brings together all our • Building, sharing and applying people together. However, the efforts, from product reformulation nutrition knowledge: Nestlé for way we consume food, and the to innovative nutrition and lifestyle Healthier Kids activities are built kind of food we eat, has services for parents and on scientific evidence, including become a contributing factor to caregivers. Our ambition is to help our studies into the eating habits the public health challenges we 50 million children lead healthier and nutritional intake of infants face today, such as obesity and lives by 2030. and children. We also aim to other forms of malnutrition, as recognized by the World Health • Offering tastier and healthier understand, treat and help Organization (WHO). In choices: We are committed to prevent a range of medical addition, consumer food habits delivering more nutritious conditions by leveraging are changing. In line with these products to kids and families by nutrition and life sciences evolving issues, we are reducing sugars, sodium and (pages 21–23). transforming our products, saturated fat in our products, making them healthier and adding fiber-rich grains, Read more online natural, to enhance quality of vegetables and micronutrients, life and contribute to a healthier and phasing out artificial future. Our work is supported ingredients (pages 6–11). Creating Shared Value progress report 2018 6
Creating Shared Value Individuals and families Communities Planet Reporting and governance Why it matters Our contribution Around the world, about 2 billion people lack The UN Sustainable Development Goals (SDGs) essential micronutrients in their diet (Global present a unique opportunity for tackling the Nutrition Report). Our own studies strengthen underlying causes of malnutrition on a global existing, independent evidence that children scale. We are contributing to the goals by around the world don’t consume enough whole working with partners to help address all forms grains or vegetables, or have sufficient calcium of malnutrition and encourage healthy diets. and vitamin D in their diets. The elderly and To do so, we’re continuing to develop and people living with severe intolerances are also launch more nutritious foods and beverages vulnerable to poor nutrition. as well as more sustainable products, simplify ingredient lists and remove artificial colors, Millions of people overconsume foods and while adding micronutrients where they are beverages high in sugars, salt and fat, deficient in local populations. We are also contributing to a rapid rise in noncommunicable committed to reducing the amount of sugars, diseases such as type 2 diabetes and obesity. sodium and saturated fat in our products, in line On the other hand, demand for organic products with WHO recommended intake levels. Offering tastier and without artificial colors and flavors is growing, as is the market for vegetarian options and We want to make a meaningful impact and to healthier choices healthier foods. move fast to get healthier versions of existing products on the shelf and to the consumer. However, we have to take the time to get it right. If the new, healthier version doesn’t taste good, Our commitments to offering Addressing the public health issues of consumers will simply buy a less nutritious tastier and healthier choices under-nutrition and obesity or being alternative that better suits their tastes. p.8 aunch more foods and beverages L overweight at a global scale requires that are nutritious, especially for governments, health authorities, civil mothers-to-be, new mothers, society and the private sector to work and infants and children together. To that end, we use our R&D p.9 Further decrease sugars, sodium and saturated fat network, our expertise and our brands p.10 Increase vegetables, fiber-rich to help address malnutrition in all its grains, pulses, nuts and seeds in forms, creating nutritious options that our foods and beverages are also tasty and convenient, to support p.11 Simplify our ingredient lists and a healthy diet. remove artificial colors p.12 Address under-nutrition through Our work on offering tastier and healthier choices micronutrient fortification contributes to the following SDGs: How we map our material issues to the UN SDGs Creating Shared Value progress report 2018 7
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Launching more nutritious products Our commitment: Launch more foods and beverages that are nutritious, especially for mothers-to-be, new mothers, and infants and children. Why it matters Making nutrition affordable Ensuring quality nutrition Progress against our objectives Income level should not determine for babies Nestlé was founded on a promise whether someone can or can not In Europe, we launched NaturNes By 2020: In both developed and to deliver nutritious food to those enjoy nutritious food. We’ve Bio in 2018, a new generation of developing countries, design and launch who need it. Today, that spirit is foods and beverages that address the launched a range of popularly baby foods that delivers better reflected in our goal to transform daily nutritional needs and key nutritional positioned products to enable nutrition and taste. Made with gaps of infants, children up to age 12, our recipes, making it easy for consumers at all income levels to organic ingredients, the NatureNes new mothers and mothers-to-be. people around the world to access quality food that provide range (including carrots, spinach), In progress Over 1300 new consume healthy, affordable and nutritional value at an affordable uses a unique steam cooking products were launched in 2018 tasty foods and beverages. addressing specific nutritional needs price and portion size. process that helps preserve and gaps of babies, children, expecting nutrients and flavor. Recipes take women or new mothers. What we are doing Meeting the nutritional needs into account the right balance of Meeting demand of the next generation micronutrients, the quality of In Latin America, we expanded our essential fatty acids, and for flexitarian and In 2018, we launched over 1300 range of nutritional products potentially allergenic ingredients vegetarian diets new nutritious products for babies, through the acquisition of food and other ingredients that could be children, expecting women or new The demand for plant-based company Terrafertil. Its flagship harmful to a baby’s fragile system. mothers. We also transformed foods is increasing. To satisfy brand, Nature’s Heart, provides existing products, adding more that need, we’ve created new healthy, plant-based natural snacks Read more about product vegetables, whole grains, milk, lean products such as Coffee-mate that are good sources of vitamins quality and safety proteins, and essential vitamins Natural Bliss creamers, Lean and iron. Meanwhile, following and minerals. By total sales, 82.5% Cuisine plant-based meal 30 years of research, Nestlé has achieved a new scientific of our foods and beverages now 82.5% of all options and our Garden have Nestlé Nutritional Foundation breakthrough to develop an infant Nestlé products, Gourmet range in Europe and (NF) status, up from 82.1% in 2017, the Middle East. formula containing human milk including 93.1% of our products including 93.1% of those oligosaccharides, which are key consumed by children (compared consumed by children, Read more about our components of breast milk. with 92.5% in 2017). have achieved NF status Garden Gourmet case study Creating Shared Value progress report 2018 8
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Reducing sugars, sodium and fat Our commitment: Further decrease sugars, sodium and saturated fat. Why it matters in public health-sensitive nutrient sugar and sweetness. We are also Progress against our objectives reduction. In both adults and helping to change consumer tastes, Overconsumption of sugars, children, WHO recommends offering popular ready-to-drink By 2020: Reduce the sugars we add in sodium and saturated fat can reducing the daily intake of free products with various sugar and our foods and beverages by 5% to contribute to dietary and health sugars to less than 5% of total no-added sugar options. support individuals and families in problems and to increases in energy intake (conditional meeting global recommendations*. obesity, diabetes and recommendation). Currently, Reducing sodium in In progress 0.8% of sugar cardiovascular disease. Reducing removed from our foods and beverages. around 45% of our foods and our products consumption of these nutrients can beverages provide less than 5% By 2020: Reduce the sodium we add in Our team in the Middle East has our products by 10% to support contribute to improving public sugars (added), enabling consumers been gradually continuing to individuals and families in meeting global health. So we are undertaking to use those products while meeting recommendations*. reduce sodium in Maggi soup. We complex reformulations of our the WHO’s strict conditional Reducing sugar in our In progress 2% of sodium have also removed ingredients that foods and beverages to be part of recommendation. Of the 55% chocolate drinks removed from our foods and beverages. consumers do not easily recognize the solution. We do this carefully, remaining, 45% are in scope of our By 2020: Complete the 10% and increased vegetable content Nestlé Indonesia launched an ensuring that these changes don’t sugars commitment and 10% are commitment taken in 2014, to reduce per bowl in the Maggi 11 improved Milo chocolate malt saturated fat by 10% in all relevant affect the taste or texture of our not relevant as their sugar content is Vegetables Soup. We have also drink with 25% less sugar. products that do not meet the NF criteria products, which may cause regulated; for example, as per with respect to saturated fat*. reduced sodium in this product In Singapore, we have consumers to switch to less CODEX. We’re committed to In progress We have achieved 7% by 25% since 2015. introduced the first Milo healthy alternatives. reducing the sugars in the products of this objective and we are working on powder with no added table the remaining 3% gap. in scope by an average of 5% by the Implementing our saturated sugar or artificial or natural end of 2020 while retaining the * These results apply to products What we are doing tastes consumers enjoy. To date, we fat commitments sweeteners, just more natural within the scope of our commitment, Improvements to the manufacturing goodness from malt and milk. not to our global product range as Our commitment to reducing have already implemented a 0.8% many of our products already meet reduction, equivalent to around process of our popular Asian noodles recommended levels. sugars, sodium and saturated Read more about our 10 000 tonnes of sugar. successfully reduced oil content Milo case study fatty acids by 12%–16% per serving in the We are actively working to reduce updated products launched in 2018. Reducing sugar content sugars, sodium and saturated fat in Next year, with the use of a locally 10 000 tonnes of We are gradually reducing sugar in products that can make a significant cocoa malt beverage products produced, nutritionally superior oil sugar removed impact for our consumers. By containing 80% less saturated fat, while also offering natural from our foods aligning our commitment to WHO the saturated fat content will be recommendations, we are leading alternatives with significantly less reduced even further. and beverages since January 1, 2017 Creating Shared Value progress report 2018 9
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Adding vegetables, fiber and whole grains Our commitment: Increase vegetables, fiber-rich grains, pulses, nuts and seeds in our foods and beverages. Why it matters What we are doing We make every effort to ensure Progress against our objectives that in the process of increasing Vegetables, grains, bran, pulses, Helping individuals and the nutritional profile of our foods By 2020: Add to our products at least nuts and seeds are all excellent families achieve balanced diets and beverages we don’t make our 750 million portions of vegetables, sources of fiber, vitamins, minerals products less appealing to 300 million portions of nutrient-rich We are increasing the amount of and nutrients. Our studies about consumers through changes to grains, pulses and bran, and more nuts vegetables, fiber-rich grains, and seeds. kids’ eating patterns and gaps in texture, taste or appearance. pulses, nuts and seeds in our In progress 170 million portions their nutrition suggest that they recipes through product innovation of vegetables added to our foods and don’t eat enough of these Adding vegetables and and renovation and remain on track beverages and 484 million portions of ingredients, impacting their promoting fresh ingredients fiber-rich grains, pulses, nuts and to achieve our objective by 2020. growth, development and health. seeds, versus the baseline of 2016. By the end of 2018, we had added We have been increasing the So we’re putting more of them in 170 million portions of vegetables Getting more whole By 2020: In addition to whole grain amount of non-starchy vegetables in our recipes. We also help families (in the culinary category) and 484 grain† from breakfast already being the main ingredient in our recipes, especially in our our ready-to-eat breakfast cereals for by promoting healthy cooking at cereals million portions of fiber-rich grains, prepared meals, sauces, dressings children and teenagers, all our home and providing nutritional Nestlé-branded cereals that carry Green pulses, nuts and seeds versus the and condiments. Getting children to Through Cereal Partners advice on-pack and online. Banner will be a source of fiber* and baseline of 2016. We have also eat vegetables can be particularly Worldwide (CPW), our joint made with whole grain**. delivered more than 25 billion challenging; we aim to help parents venture with General Mills, In progress 96% of children’s servings of whole grains since and caregivers by including we have set whole grain or teenagers’ breakfast cereals sold 2005, when we first started adding vegetables in snacks, sauces and requirements for our have more whole grain than any them to our products. other ingredient. innovations such as the new line of breakfast cereals. We want Makaron pasta mixes (Poland), * All products that carry 3 g or more of cereals that are popular with fiber per 100 g on pack nutrition table. which provide vegetables in an easy children and teenagers to Achieved goal to add to prepare mix. contain more whole grain ** Having a minimum of 8 g of whole grain per serving. 484 million portions than anything else. Our of fiber-rich foods prominent on-pack Whole Grain Tick helps parents to our products easily identify Nestlé cereals containing at least 8 g of whole grain per serving. Read about CPW research into whole grains † Whole grain refers to whole, unprocessed grains containing 100% of the original kernel, including bran, germ and endosperm. Creating Shared Value progress report 2018 10
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Simplifying ingredient lists Our commitment: Simplify our ingredient lists and remove artificial colors. Why it matters inspired by the regional cuisines of Focusing on natural colors Progress against our objectives Punjab, Mumbai, Chennai and We complement this approach Consumers increasingly expect to West Bengal, bringing local by removing artificial colors, and By 2020: Continue removing know what is in the foods and consumer tastes and preferences other additives such as emulsifiers, unfamiliar ingredients. beverages they buy. They want to into innovation. from our foods and beverages. In progress We’re transforming be able to recognize the ingredients our culinary products by simplifying During 2018, the volume of in-scope listed on the label for a variety of Supported by a network of nutrition recipes and replacing ingredients that artificial colors we purchased fell consumers don’t easily recognize. reasons, such as ensuring that the experts, we are working to find by 13.2%. content is nutritious, that it fits a suitable replacements for the By 2020: Remove all artificial colors lifestyle or health concern, or that from our products*. ingredients we plan to phase out We are also working with markets In progress 13.2% decrease it is sustainably manufactured. over the next couple of years. We and business units around the in artificial colors (based on This means providing simple, clear have already started researching tonnage purchased). world to overcome the challenges information about our products, options, both within our own R&D of changing the remaining artificial * This objective does not currently and removing unfamiliar and manufacturing operations and apply to our pet food products. colorant compounds in our ingredients from our recipes. in collaboration with suppliers. formulations, such as the difficulty in matching the brilliance or hue of Ruby chocolate comes Measuring our progress to the UK What we are doing artificial colors and the higher cost We have set up a system that of some non-artificial colors. Developed in collaboration A move toward ‘kitchen enables us to track the change in with Swiss chocolatier Barry cupboard’ ingredients weight of ingredients we use in our Callebaut, our new Ruby Through the Maggi Simply Good recipes and those ingredient names chocolate KitKat initiative, we’re transforming our that are disliked or not understood demonstrates Nestlé’s by consumers. Along with this, culinary products by simplifying 13.2% decrease commitment to developing recipes, and replacing ingredients we collect information on concrete in artificial colors new, innovative products that consumers don’t easily cases in which ‘unfamiliar’ without the use of recognize with more familiar ingredients have been or are being artificial ingredients. alternatives, such as vegetables, removed from our recipes. These herbs and spices. Nestlé India’s case stories are communicated Read more about our Ruby recent Maggi Masalas of India through this and other publications chocolate case study noodle range, for example, was to illustrate the extent of our work. Creating Shared Value progress report 2018 11
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Micronutrient fortification Our commitment: Address under-nutrition through micronutrient fortification. Why it matters daily allowance of the respective companies assessed by the Progress against our objectives micronutrients, helping reduce the 2018 Access to Nutrition Index™ About a third of the world’s risk of wide-scale deficiencies. In (ATNI) in the category of By 2020: Reach millions of children population suffers from India, where the latest National Addressing Undernutrition. and families with fortified foods deficiencies in essential vitamins Family Health Survey showed 53% and beverages. and minerals (Global Nutrition of women and 22.7% of men have Supporting collective action In progress 106 million children Report), leading to impaired iron deficiency, 2 billion servings on addressing nutritional gaps and families reached with fortified growth, physical and intellectual foods and beverages. of our Maggi iron-fortified Masala In 2018, we participated in 10 development and compromised noodles were sold in 2018. This By 2020: Initiate or support collective initiatives, both global and local in action to reduce micronutrient immunity. Such impacts will cost was the first full year since the nature, to reduce micronutrient deficiencies in 10 countries. society an estimated USD 2.1 trillion product was launched to help deficiencies, including: In progress In 2018, we (CHF 2.12 trillion) every year by reduce the deficiency level. In India participated in 10 initiatives, both 2025 (ATNF). In response, we and Pakistan, our fortified cereal • Organizing an awareness-raising global and local in nature, to reduce fortify popular foods and beverages for infants, Cerelac, is our most event with GAIN, Cargill, the micronutrient deficiencies. with micronutrients that are effective product for reducing International Federation for Supporting Egypt’s By 2020: Continue to develop the supply unavailable or deficient in local Spina Bifida and Hydrocephalus, chain for biofortified crops and expand deficiency levels. battle against anemia our fortified portfolio. diets, focusing on children and Harvest Plus and the In progress We are prepared to families in developing and high- We delivered 184.7 billion servings Government of Sudan to discuss With the world’s second- buy at least 1000 tonnes of biofortified priority countries. of fortified foods and beverages possible solutions at the UN highest prevalence of iron maize from Nigeria a year, and are incorporating at least one of the Committee on World Food deficiency anemia (IDA) always seeking new collaborations to costing the nation billions of build the supply chain. Big 4 micronutrients (iron, iodine, Security hosted by the Food and What we are doing vitamin A and zinc) in 64 countries Agricultural Organization (FAO). dollars, Egypt’s new 2030 with higher vulnerability to Vision understandably Making fortified foods • Developing an advocacy toolkit to micronutrient malnutrition in 2018. includes a focus on better and beverages accessible help our markets bring fortification health and nutrition. Can a By the end of 2018, Of our popularly positioned and affordable up the political agenda. multichannel campaign to our fortified foods and products for lower-income To ensure our efforts reach people consumers, 83.9% were also • In our Central and West African reach 10 million people over beverages had reached on lower incomes, we fortify market, sharing our expertise in the next five years help to affordable products like Maggi fortified with at least one of the Big 106 million children 4 (as defined by the WHO). As a bouillon fortification at the halve IDA levels by 2030? condiments and noodles, cereals Bouillon Summit organized by the and families result of our global efforts, we and children’s milks. We include at ranked second out of the 18 largest Bill and Melinda Gates Foundation Read more about our in eight countries least 15% of the recommended food and beverage manufacturing and Helen Keller International. Egypt case study Creating Shared Value progress report 2018 12
Creating Shared Value Individuals and families Communities Planet Reporting and governance Why it matters Our contribution The link between noncommunicable diseases In line with the UN SDGs covering zero hunger, and malnutrition in all its forms is well- good health and reduced inequality, we’re established. More than 1.9 billion adults are helping individuals and families throughout their overweight, and 41 million children are lives, from conception to old age. We work with overweight or obese, raising the risk of dying our many partners around the world to promote from heart disease, stroke, diabetes and some balanced diets, age-appropriate portions and cancers (WHO). At the same time, around home cooking. We provide clear nutritional 45% of deaths of children aged under 5 are information and easily understandable guidance linked to under-nutrition. on-pack and in our marketing communications. Through our brands, we promote activities and For many of us, finding the time to eat well isn’t sports programs that inspire people – especially always easy. People increasingly consume food children – to eat well and exercise more. on the go or prepare convenience meals. Even when people do try to eat healthily, they are In 2017, we achieved the objectives we set out in faced with conflicting nutritional advice and our commitment to market to children only Inspiring people to lead confusing labels. choices that help them achieve a nutritious diet. This commitment is now embedded through a healthier lives new policy on marketing to children in 2018. Our commitments to inspiring Malnutrition comes in many forms: people to lead healthier lives under-nutrition, obesity or being Launching organic versions of family- p.14 Apply and explain nutrition information overweight, and micronutrient favorite breakfast cereals on packs, at point-of-sale and online deficiencies. Combating malnutrition We want to make it easier for individuals and p.15 Offer guidance on portions for remains one of the greatest global our products families to make healthy choices with the health challenges. We work with many p.16 Leverage our marketing efforts to brands they love. In September 2018, we promote healthy cooking, eating partners around the world to encourage launched organic versions of family-favorite and lifestyles balanced diets, healthy hydration and Nestlé breakfast cereal brands Chocapic, p.17 Empower parents, caregivers and active lifestyles. Nesquik and Cheerios. teachers to foster healthy behaviors in children p.18 Support breastfeeding and protect The range is made with the same high-quality it by continuing to implement an ingredients you would expect from a Nestlé Our work on inspiring people to lead healthier lives industry-leading policy to market breakfast cereal, and officially certified contributes to the following SDGs: breast-milk substitutes responsibly organic. Similar to their conventional versions, p.19 Inspire people to choose water to the new organic varieties contain whole grain lead healthier lives as the number one ingredient and are free p.20 Partner for promoting healthy food environments How we map our material from artificial colors and preservatives. issues to the UN SDGs Creating Shared Value progress report 2018 13
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Providing nutritional information Our commitment: Apply and explain nutrition information on packs, at point-of-sale and online. Why it matters permitted by national regulations. Improving and extending Progress against our objectives This outlines the nutritional additional information online We have a responsibility to composition of a typical serving by Consumers are demanding more By 2020: Continue providing detailed communicate about our foods displaying the contribution of the nutritional information, but with product nutrition facts with daily value and beverages, including the product to someone’s daily intake. percentages, ingredients and allergens, limited space on-pack we remain ingredients they contain and their and add special diet information, nutrition committed to providing that detail labeling explanations and healthy eating nutritional value, in an easy-to- We continue to provide relevant through corporate websites, brand tips on all our relevant packs, as well as on understand way so that consumers nutrition information on the back our websites and e-retailer sites, to better sites and/or e-commerce can make informed choices. of our product packaging, using enable informed choices. platforms. We are currently With the growing use and our Nestlé Nutritional Compass®. In progress 87.3% of our relevant reviewing the main online capabilities of mobile devices, This provides a standardized products have GDA-based labels platforms for providing nutrition and 95.6% of our products sold we’re able to share more nutritional table and tips on how information and reshaping our worldwide display the Nestlé information online and aren’t the product fits into a healthy Nutritional Compass®. initiatives and will report on limited by the space available on lifestyle. The Nestlé Nutritional 73.7% of relevant foods and progress in future reports. our packaging. Compass is displayed on 95.6% beverages designed for children of our sales. Providing online carry GDA-based labels. information What we are doing We continue to engage with health 73.7% of relevant We liaise with governments Empowering consumers authorities, stakeholders and the food and beverage industry to foods and beverages and industry associations through clear labeling on-pack designed for children to improve the availability evaluate new labeling approaches To help individuals and families of nutrition information to that could harmonize labeling carry GDA-based labels make informed choices about our consumers. In the United foods and beverages, we provide schemes between different (based on children’s States, Nestlé has joined the countries while complying with all clear, science-based nutritional reference values) SmartLabel® transparency regulatory requirements. We have information on-pack. We display initiative, providing online also joined voluntary initiatives guideline daily amounts (GDAs) on information about nutrition, locally, such as the ones in the UK front-of-pack on 87.3% of our ingredients and allergens and Australia. relevant products, wherever for around 87% of its applicable portfolio. Read the full story Creating Shared Value progress report 2018 14
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Offering portion guidance Our commitment: Offer guidance on portions for our products. Why it matters With clear information on-pack, Progress against our objectives Nestlé Portion Guidance also helps Around the world, expanding consumers consider appropriate By 2020: Continue providing guidance portion sizes are contributing to portion sizes when consuming our on portions globally on all children’s imbalanced eating habits and foods and beverages. With an and family product packs, and add leading to adverse health engaging and intuitive way of frequency of consumption indications outcomes. Conversely, smaller on relevant products. providing guidance through In progress 65.4% of our portions of vegetables, whole portions, we aim to help individuals children’s and family product packs grains and milk cannot deliver the and families understand the provide Nestlé Portion Guidance™. required levels of daily nutrition. nutritional value of our foods and By 2020: Extend our guidance on As the largest global food beverages by redefining their portions to our consumer recipes, and manufacturer, we have a unique portion habits. relevant teenager and adult products. opportunity to help guide In progress We work with dietitians individuals and families to pursue a Physical and online guidance in the US to help them better engage with their communities on portion healthy diet through informed on serving sizes guidance and consumer recipes. choices and our Nestlé Portion Nestlé Portion Guidance is made By 2020: Gradually increase the proportion Guidance™ initiative. Using our products to make a difference of guidance on portions provided through available in a variety of ways, product form, pack design, serving device through product form, pack design, Through our Nestlé Portion Guidance™ initiative, we encourage or dispenser to make it even more intuitive What we are doing website content illustrations and, age-appropriate portion sizes on our products and packs. This helps than on-pack messaging. when possible, a serving device or equip consumers when they plan, buy, prepare and serve products. In progress 12.2% of our On-pack information about dispensing machine. We also aim Our recipe websites share this guidance with home cooks and children’s and family portfolio provide appropriate portions to make our recipe sites more people seeking more detailed information – such as Nestlé France’s Nestlé Portion Guidance through product form and 12.6% do so through Based on dietary recommendations accessible, searchable and user Croquons La Vie website, which, using colorful visuals, allows pack design. from leading organizations such friendly by displaying portion consumers to compose balanced meals with recipes and portion as the WHO, as well as scientists, information. Of our children’s and sizes adapted to their needs. policymakers and health family products, 65.4% provide 65.4% of our children’s practitioners, Nestlé Portion Nestlé Portion Guidance, with Read the full story and family products Guidance is designed to encourage 12.2% through product form and provide Nestlé age-appropriate portion sizes. 12.6% through pack design. The figures related to extending our Portion Guidance It helps redefine portions, particularly for energy-dense guidance on portions to relevant foods and beverages. teenager and adult products will be reported by 2020. Creating Shared Value progress report 2018 15
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Marketing healthy choices Our commitment: Leverage our marketing efforts to promote healthy cooking, eating and lifestyles. Why it matters What we are doing Progress against our objectives We interact with billions of Through Nestlé for Healthier Kids, By 2020: Double the outreach of our individuals and families every day, we’re focusing on delivering efforts to promote healthy cooking and with our products, services and communication, information and eating and healthy lifestyles for communications. We want to put knowledge to parents and individuals, families and their pets. our expertise and global reach to caregivers around good nutrition. In progress In 2018, we increased good use, inspiring consumers to Our Maggi brand provides recipes the amount of marketing expenditure on healthier categories by 30% cook at home, eat a balanced diet promoting the use of vegetables (compared to 2016), to promote and exercise more. and other fresh ingredients in healthier cooking, eating and lifestyles healthy, tasty, balanced home- among individuals and families. We want all children to have a cooked meals. In Thailand, we healthy start in life. That is why we have launched cooking clubs that follow strict standards regarding provide advice, mostly online, on advertising and marketing and do not preparing balanced meals; and in market to children under 6 years of Australia, Maggi aims to make age. We only market foods and weeknight cooking achievable beverages to older children (aged through its marketplace line of 6–12) that are part of a nutritious and stir-fry mixes. balanced diet. These products must Maggi promotes healthy home cooking in new meet strict nutrition criteria under our We are also focusing activities on Policy on Marketing Communication breakfast foods. In many cases, online series to Children. children are not eating healthy Aligned with one of its Simply Good commitments – to raise awareness breakfasts or are skipping breakfast and contribute to people’s knowledge of healthy lifestyles, cooking altogether. We know the importance and nutrition – Maggi has launched a new online series, Yelo Pèppè. of a nutritional breakfast, and that an This 13-week nutrition education series celebrates contemporary on-the-go solution is better than no African cuisine and highlights the many challenges that modern breakfast at all. So, in the US market, families face in trying to balance healthy diets and the demands of we have launched ready-to-drink modern life. The weekly program, available on Maggi’s YouTube breakfast beverages to provide the channel, also allows viewers to access recipes and nutrition tips. essential nutrients kids need, such Read the full story as Nesquik SuperBreakfast protein breakfast milk drink for kids. Creating Shared Value progress report 2018 16
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Promoting healthy behaviors in children Our commitment: Empower parents, caregivers and teachers to foster healthy behaviors in children. Why it matters ambition to help 50 million children Progress against our objectives lead healthier lives by 2030. Today, around 41 million children By 2018: Maintain existing Nestlé under 5 years of age are considered Supporting parents and Healthy Kids Global Programs, while overweight or obese, and 155 million caregivers in the first 1000 measuring their impact on children based are stunted due to under-nutrition. on five globally defined goals: eat days of life nutritious and diverse meals, manage Adopting good nutrition practices from an early age gives children a Nestlé Start Healthy Stay Healthy portions, choose water, play and be active, and maintain good hygiene habits. better chance of growing up fit and provides science-based nutrition In progress 9.6 million parents in well. We use public health data and services to parents and caregivers in over 50 countries are currently our own research to inform our the critical first 1000 days from registered with Nestlé Start Healthy products and services; in turn, these conception to a child’s second Stay Healthy. give parents, caregivers and birthday. Our services, mainly online, By 2020: Support 50 million children teachers the tools and advice they include an engaging e-learning through our nutrition education and course that turns the latest scientific behavior change programs, an important need to keep kids active and healthy. milestone toward our wider 2030 ambition. findings into simple, practical In progress 29 million children feeding advice. There are currently reached by Nestlé for Healthier Kids What we are doing 9.6 million parents in over 50 programs in 86 countries around countries registered with Nestlé the world. Combining our actions into Start Healthy Stay Healthy. one flagship initiative We also develop innovative foods Fostering healthy habits in Russia Nestlé for Healthier Kids brings together all our efforts that support and beverages to meet the key Seven-year-old Mikhail, from Moscow, is one of 8 million children 29 million children parents, caregivers and teachers, nutritional needs of mothers-to-be, to benefit from Nestlé Russia’s award-winning Good Nutrition reached by ranging from product reformulation new mothers and children, as well program since the project’s inception. Running for nearly two as more sustainable foods. Our decades, the initiative complements the school curriculum with Nestlé for Healthier Kids to education and lifestyle services. This program now encompasses a Completely Gerber range of baby 120 hours of additional nutrition education, provided over three programs globally range of our key initiatives foods in North America is being years. Using materials created in partnership with the Institute including Nestlé Start Healthy Stay relaunched with increased of Developmental Physiology, one of the teachers involved, Read more about Nestlé Healthy, Choose Water and our vegetable and grain content and Irina Viktorovna Kazarina, promotes the six habits defined by for Healthier Kids Good Nutrition program to name a organic options; and in Europe we the Nestlé for Healthier Kids global program. few. Launched in May 2018, Nestlé have launched NaturNes Bio, a Read the full story for Healthier Kids is present in 86 range of baby foods using countries and supports our organic ingredients. Creating Shared Value progress report 2018 17
Creating Shared Value Individuals and families Communities Planet Reporting and governance Read more about this commitment Supporting breastfeeding Our commitment: Support breastfeeding and protect it by continuing to implement an industry-leading policy to market breast-milk substitutes responsibly. Progress against our objectives Why it matters We foster breastfeeding-friendly External recognition By 2018: Ensure that all provisions workplaces through our Maternity for our efforts supporting breastfeeding in our Maternity The nutrition mothers and babies Protection Policy. We also support Protection Policy are implemented. Nestlé has been consistently listed receive during the first 1000 days of the efforts of the UN-backed Every Achieved We have implemented in the FTSE4Good responsible life is critical for a baby’s growth and Woman Every Child movement to our Maternity Protection Policy across investment index since 2011. In May all our markets. development. Studies have found promote breastfeeding. We have 2018, we remained in the top two in that the period from conception set up breastfeeding rooms on our By 2020: Advocate for a breastfeeding- the breast-milk substitute (BMS) friendly environment by supporting the through pregnancy and up to a premises with more than 50 female sub-index of the Access to Nutrition set-up of breastfeeding rooms in child’s second birthday can help employees (425 sites). We have communities where we operate. Index™ (ATNI). Nestlé’s FTSE4Good shape our children’s future eating also installed 5437 breastfeeding In progress 5437 breastfeeding membership was also confirmed habits. That’s why we support the rooms for public use in India, rooms for public use installed in India, again, following the June 2018 WHO’s recommendation to Bangladesh and China. Bangladesh and China. index review. We appreciate the exclusively breastfeed infants for Ongoing: Ensure that the practices of the recognition from independent third Reaching out to mothers Nutrition business consistently meet the the first six months of life, followed Supporting World by the introduction of adequate parties, as this helps us build around the world FTSE4Good Index Breast Milk Breastfeeding Week transparency in our processes. Substitutes criteria. nutritious complementary foods, To celebrate World In progress Nestlé’s FTSE4Good along with sustained breastfeeding We engaged thousands of Read more about BMS Breastfeeding Week in membership was also confirmed up to two years and beyond. healthcare professionals through compliance record Link again, following the June 2018 August 2018, we embarked conferences, workshops and index review. on a series of campaigns partnerships with hospitals to Ongoing: Continue to strengthen our around the world – both to What we are doing reach an estimated 75 million 5883 Nestlé raise awareness about the policy and procedures to maintain industry leadership on the people during World Breastfeeding Promoting breastfeeding Nutrition employees issue and to make our implementation of the WHO Code. Week this year. In Egypt, we involved in marketing company a friendlier place In progress 28 countries audited at Nestlé and beyond organized an online educational for breastfeeding mothers. (internally and externally) against the We promote the benefits of session on the country’s most breast-milk substitutes Nestlé Policy and Procedures for From Ecuador to Egypt and breastfeeding through dedicated popular forum for women, while completed training on the from Mexico to Poland, our Implementation of the WHO International Code of Marketing of campaigns for World Breastfeeding our media campaigns reached WHO Code in 2018 multimedia campaign Breast-milk Substitutes. Week. This includes an online 2.5 million people in Poland and reached millions of mothers Ongoing: Continue to report publicly on platform where parents can find 3 million in Ecuador. globally, raising awareness our progress on the implementation of tips, advice and information on of breastfeeding. our policy on the WHO Code. breastfeeding and how to support In progress 5883 Nestlé Nutrition their baby in the 1000 days from Read the full story employees completed training on breastfeeding and the WHO Code. conception to their second birthday. Creating Shared Value progress report 2018 18
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