Girl Scouts of Tropical Florida Troop Cookie Manager 2021 Cookie Program Presentation - Girl Scouts of Tropical ...
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Girl Scouts of Tropical Florida
Troop Cookie Manager
2021 Cookie Program Presentation
WELCOME
AND
THANK YOU!
Tonight’s Training will be
CONFIDENTIAL & PROPRIETARY available on gsLearn
Is Your Troop Cookie Ready?
Important: You will want to be sure all girls and volunteers in your Troop are current with their 2020-2021 Girl Scout
membership by November 10. System upgrades will prevent adding new members until mid-December.
• Troops will not be able to place an Initial Order if they are not Cookie Ready by November 10th.
• If you are not able to be Cookie Ready by November 10th, we welcome you back after December and you can still get
Cookie Ready and participate in the Cookie Program, you just won’t be able to place an Initial Order.
• Have money in your bank account? Use it to renew your girls, even if you are not meeting right now – You will be Cookie
Ready if your girls decide to participate in the Cookie Program.
To be Cookie Ready, means your Troops meets the following requirements:
1. Are you a Troop?
• Must have at least 5 registered girls and 2 registered adult Troop Co-leaders (one of whom must be female, in a
single GS level.
• Multi-level Troops must have the girl adult ratio of MY21 registered, unrelated, background checked co-leaders
required by the youngest level of the girl in the Troop.
• Only girls with active MY21 registration and in a Troop as described above, will be uploaded into the Cookie Program
platforms (eBudde and Digital Cookie).
Is Your Troop Cookie Ready?
2. Troop Financial Report
• Must have submitted your Troop’s Financial Report for 2020, along with bank statements if your
Troop is not banking with BB&T.
3. Opt-In to GSTF Emails
• Make sure parents have not opted out of receiving emails, or we are unable to upload their girls into
Digital Cookie. This includes everyone with an email associated with the girl in MYGS.
4. Volunteers Trained on Cookie 2021 & Volunteer Responsibility Form
• Troop Cookie Mangers must complete Community or GSTF Training before receiving Cookie
Program materials
• Training available on gsLearn
5. Troop Bank Account at BB&T
• In order to qualify for the Team Player Bonus, Troop’s BB&T account information must be on file by
Dec. 15, 2020.
NOT JUST A SALE! The Girl Scout Cookie Program is the largest girl-led entrepreneurial program in the world
Entrepreneurship Pillar
Entrepreneurship Badges
Brownie Junior
Cadette Senior Ambassador
2021
Is Your Troop Cookie Ready! By Nov. 10, 2020
Pre-Sale Begins Nov. 16 – Dec. 4, 2020
Cookie
Digital Cookie Opens Tentatively Dec. 1, 2020
eBudde Booth Selection Begins Dec. 6, 2020 at 9am
Troop Initial Order Due Dec. 7, 2020 by 11:59pm
Calendar Booth Spreadsheet Due
Initial Order Pickup/Sales Begin
Dec. 14, 2020
Jan. 9, 2021
Pre-Sales: Nov. 16 – Dec. 4, 2020 Cupboards Open Jan. 13, 2021
1st ACH Payment Jan. 25, 2021 (25% balance due)
Digital Cookie: Dec. 1, 2020 – Feb. 15, 2021 2nd ACH Payment Feb. 8, 2021 (40% balance due)
Cupboards Close Feb. 12, 2021
Direct & Booth Sales: Jan. 9 – Feb. 15, 2021 Girl $$ due to Troop Feb. 12, 2021
Booth Sales and Digital Cookie End Feb. 15, 2021 by 11:59pm
eBudde Closes to Troops Feb. 20, 2021 by 11:59pm
Final ACH Payment March 1, 2021 (balance)
Reward to Communities Late March/Early April
ookie 101 & The Basics
• Key Concepts
• Girl-Led! – girls lead, and volunteers' coach & supervise
• Troops earn proceeds and Girls earn rewards
• Ways to Run a Cookie Business
• Pre-Sales & Initial Order – Girls take orders from friends and family; not
payment . Used to help determine quantity and variety for Cookie Pick-Up
day on Jan. 9.
• Note! It is up to the Troop to decide whether they would like to
continue Pre-Sales up to the start of the Direct Sale.
• Digital Cookie - Online sales platform, fully integrated with eBudde
• Direct Sale and Cookie Booths – Allows girls and Troops to sell directly to
customers Jan. 9th to Feb. 15, 2021
Kick-off Cookie with a Family Meeting! See Page 10 of the Manual for More Tips • Why Your Girl Scout Should Sell Cookies? • Entrepreneurship Pillar & The 5 Skills • Goal Setting • Review Rules and Distribute Paperwork • Family Responsibility Form – Very Important! • Order Card
Safety First!
See Page 29 of the Manual for More Safety Rules
• Due to COVID-19, follow all local safety and social distancing guidelines
• Buddy Up!
• Adult Supervision
• Adults must be present at ALL cookie booth sales.
• Daises, Brownies, and Juniors must be accompanied by an adult when
taking orders, selling, or delivering products
• Cadettes, Seniors, and Ambassadors must “buddy up”
• Be Streetwise
• Plan Ahead
• Always have a plan for safeguarding money
• Do Not Enter Homes or Vehicles
• Sell During the Daytime
• Protect Privacy
• Girls should only give first name to customers
• Internet Safety
• Only sell online to people you know and trust2021 Cookie Materials 2021 Order Card
1 per girl
Goal Getter Order Card
Distribute as Necessary
Recruitment Flyer HTH Flyer
Available at Cupboards & Available at
Digitally Cupboards &
Digitally
TCM Manual
Parent Responsibility & 1 per Troop
Permission Agreement
1 per girl
Receipt Book
3 per TroopCookie Program Material Distribution
Please coordinate with your Community PPM or Community Leader to pick-up your Program materials
Community Leader*
Community Name PPM will be distributing Program
materials for Community
Northeast Valerie Mathis
Northwest Cary Garcia
North Beach Ernestine Monroe-King
Central West 1 Franccesca Cesti-Browne
Central West 2 Cindy Zaldivar-Ricano
Central East 1 Erica Rule
Central East 2 Nancy Walker
South Dade Maria Benavides/Homestead
The Keys Amy Brehm Jaqueline North
*Community Leaders have generously offered to prepare and distribute Cookie Program Materials within their Community.
They will serve as a pick-up location only for Troop Leaders and/or Troop Cookie Managers to pick-up their Program
materials. Council staff will provide you with the location information needed to pick-up your materials.
For those communities without a PPM, Council staff will be assisting your Community this season.2021 Cookie Program Highlights
New for 2021! • 2021 Cookie Booth, Delivery/Drop-off, and Drive-Thru Guidelines • Digital Cookie Enhancements • Girl Delivery • Contactless Payment Method • QR Code • Digital Dough Highlights for 2021! • Entrepreneurship Pillar • Team Player Bonus • Troop Treasure Bonus Program • Hometown Heroes • Online Booth Sign Up – Publix, Winn Dixie, and Milam’s
Troop Proceeds
Cookie Prices
• Core Cookies: $5 per box
• Specialty Cookies: $6 per box
Proceed Example
Base Proceed = $0.70 per box
Team Player Bonus = $0.15 per box
(paid after the program ends)
J/C/S/A Reward Opt-Out Bonus = $0.05
Total Possible Troop Proceeds Per Box = $0.85 - $0.90 per box
Now, let’ talk about these bonuses!Team Player Bonus $0.15 per box Troops can earn up to $.85 per box in total It’s as easy as 1-2-3 proceeds, simply by complying with GSTF Cookie Program 1. Bank with us: Bank with BB&T and Troop Financial Report guidelines for banking, 2019-2020 Submitted. payment, and deadlines – things 2. Time is Money!: Meet All Published Program Deadlines; to most Troops already include Initial Order Submission and Final Close Out in do. eBudde. Team Player Bonus is 3. Positive Payments: Make All Cookie Payments in Full $.15 per box and is According to the Published Timetable, With No Outstanding paid via ACH transfer Balance After Final Payment after the program ends.
Troop Treasure
It’s like Cookie Bucks or Digital Dough for Troops
Number of Selling Girls in a Troop Treasure
Troop with PGA of 350+ Earned
3-5 girls $75
6-10 girls $100
11-20 girls $150
21+ girls $200
Digital Dough can be used for purchases on GSUSA website.
Cookie Bucks can be used for GSTF programs, camps, and Council fees portion of Girl
membership (excludes partner programs).
Both will expire September 30, 2022Cookie
Payment
Schedule
Payment Date Amount of Payment
Mon. Jan. 25 25% of amount due
Mon. Feb. 8 40% of amount due
Payments Debited Automatically
Mon. March 1 100% of balance dueReward Opt-Out Opt-out form must be signed by all girls Junior, Cadette, Senior & Ambassadors Troops ONLY Multi-level Troops with Daises or Brownies are not eligible Request the form from Customer Care Due: December 1, 2020
Hometown Heroes Donation Program
Hometown Heroes Customers can donate all or part of their purchase to send cookies to those who help, save, and serve our community. Some examples of our heroes are: • Military • Firefighters • Police Officers • Healthcare workers • Essential Workers • EMTs Due to COVID-19, our Top Selling Hometown Hero Troop and Top Selling Hometown Hero Girl rewards will be announced at a later date
Cookie Booths
Cookie Booth Types
• Tropical Florida Booths
• Includes Publix, Winn Dixie, and Milam’s
• Sign-up in eBudde on designated date
• Community Booths
• PPMs contact merchants and secure booths
• Offered first to Troops in that Community
• PPMs submit spreadsheet by Dec. 14th to be
uploaded in eBudde
• Private Booths or “Lemonade Stands”
• Away from the general public
• Not listed in eBudde or Cookie Finder2021 Cookie Booth Guidelines
In response to COVID-19, we have updated our cookie booth guidelines for the safety of
girls and volunteers:
• Masks must be worn at all times, by all girls and volunteers.
• Zero-tolerance policy for girls and volunteers in violation of the mandatory mask
policy. Troops that violate this policy are subject to forfeiture of future cookie
booth opportunities during the 2021 Cookie Program.
• A recommended maximum of two (2) adults and two (2) girls are allowed at a cookie
booth. In order to facilitate social distancing, please avoid more than two adults and
two girls at cookie booths.
• It is ideal for members of the same household to host a cookie booth together.
• Practice social distancing at all times and use signage to encourage customers to do so.
• Encourage contactless payment through the use of debit/credit cards on the Digital
Cookie App.Tropical Florida Booths
Cookie Booth Types
• Tropical Florida Booths
• Includes Publix, Winn Dixie, and Milam’s
• Sign-up in eBudde on designated date
• Community Booths
• PPMs contact merchants and secure booth
• Offered first to Troops in that Community
• PPMs submit spreadsheet by Dec. 14th to be
uploaded in eBudde
• Private Booths or “Lemonade Stands”
• Away from the general public
• Not listed in eBudde or Cookie Finder2021 Cookie Delivery/Drop-off Guidelines
In response to COVID-19, we have created guidelines and tips for successful and safe
Cookie Delivery/Drop-off and Drive-Through Booths.
• Masks must be worn at all times, by all girls and volunteers.
• Zero-tolerance policy for girls and volunteers in violation of the mandated mask policy.
Troops that violate this policy are subject to forfeiture of future cookie booth opportunities
during the 2021 Cookie Program.
• Bring gloves, hand sanitizers, or sanitizing wipes to use before and after delivery/drop-off.
• Practice “no contact” deliveries or maintain social distancing of at least 6 feet.
• It is recommended to have an adult make the delivery on behalf of the girl.
• If cookies have not been paid for by the time of delivery/drop-off, encourage the customer to pay
over the phone ahead of time, or collect money in an envelope with gloves on.
• Find a special way to say thank you!2021 Cookie Drive-Through Guidelines
In response to COVID-19, we have created guidelines and tips for successful and safe Cookie Delivery/Drop-off
and Drive-Through Booths.
• Masks must be worn at all times, by all girls and volunteers.
• Zero-tolerance policy for girls and volunteers in violation of the mandated mask policy. Troops that
violate this policy are subject to forfeiture of future cookie booth opportunities during the 2021 Cookie
Program.
• A recommended maximum of two (2) adults and two (2) girls are allowed at a cookie booth. In order to
facilitate social distancing, please avoid more than two adults and two girls at cookie booths.
• It is ideal for members of the same household to host a cookie booth together.
• Practice social distancing at all times.
• Consider creating stations to allow for the flow of traffic, and assign specific responsibilities: Station 1) Place
order, Station 2) Process payment, Station 3) Collect cookie order
• Make creative signs to help customers drive safely through the booth.
• Before the start of the drive-thru booth, talk to girls about traffic safety.
• Keep girls safely behind tables (or other items you may use to operate the booth) and allow them to package
orders, while adults go between vehicles.Booth Etiquette
See page 16 in the Troop Cookie Manager Manual for more on Booth Etiquette and on
the 2021 Cookie Booth Guidelines
• Show up for booths or cancel
• Please cancel at least 3 hours in advance
• Girl Scouts are guests at business locations. Respect that privilege with
appropriate behavior. Girls and adults should act professionally—this is the
girl’s cookie business
• Safety first! Girls should never give out their full name, address, or phone
number.
• Please print and bring your booth confirmation or be prepared to show it on a
mobile device.
• Never leave trash!
• If store management asks a Troop to leave, please do so immediately and then
contact Council staff to sort out the misunderstanding.
• Troops are not competing teams. We are all Girl Scouts of Tropical Florida!
Please “be a sister to every Girl Scout.”Digital Cookie
Nov. 24 Volunteers Receive Registration Email Nov. 25 Parents receive registration email – if opted in GSTF email Dec. 1 Digital Cookie Opens
Cookies for the Holidays! Shipping takes about
10 days.
Digital Cookie Purchase Options:
• Direct Ship
• Shipping prices expected to remain the
same
• Hometown Hero Donation Cookie Program
• New! Girl Delivery (also know as In-Person
Delivery)
Note: GSTF only supports Digital Cookie payment
transactions (not Venmo, Square, etc.)What is Girl Delivery? Girl Delivery is Optional
Girl Delivery (also known as In-person Delivery) allows a customer’s Troops – Council staff can
order to be delivered face-to-face by a Girl Scout. turn off the Girl Delivery
option for the entire Troop.
When a customer selects the Girl Delivery option, via Digital Cookie,
that selection must first be approved by a parent or guardian. Parents – Parents can turn
off the Girl Delivery option,
after Initial Order.
Parental approval may be based on cookie inventory, distance, capacity
Before Initial Order, parents
to deliver to the requested address in a timely manner, and whether the can decline every Girl
customer is a friend or family member (someone known and trusted). Delivery order, and/or place
a note on the girl’s site that
Parents have 5 days to approve a Girl Delivery order. they are not accepting Girl
Delivery orders.Girl Delivery
When a parent is determining whether to approve or decline
an order, consider -
• Is the customer a known and trusted individual?
• Are you willing and able to get the cookies to the
customer’s location?
AND
• Do you have or will you have the inventory available?
If yes, “Approve Order.” If you are unable or unwilling to
fulfill the customer’s order, click “Decline Order” and the
order will default to whatever second option the customer
has selected: “Cancel” or “Donate.”Internet Safety Girls may use the Internet to share their Cookie Program sales links, stories, and learnings with the following guidelines: • The Girl Scout Cookie Program is a girl-led program, and online marketing and sales efforts should always be led by a girl while also being supervised by her parents or guardians. • Girls engaging in online sales and marketing must review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Their Families. • Girls, volunteers, and parents must review and adhere to the Girl Scout Internet Safety Pledge and Digital Cookie Pledge, the Supplemental Safety Tips for Online Marketing, and Girl Scouts Safety Activity Checkpoints for Computer Internet Use and Cookie and Product Sales. • Sale links should never be posted to online resale sites (eBay, Facebook Marketplace, Facebook Swap, etc.). • Be aware, posts on Facebook containing the use of a dollar sign ($) may automatically move the post to Facebook Marketplace. To prevent this from occurring, you must disable the automated function. • Social media ads should not be purchased or donated to promote sales links. • Girls should remove their last name when using social media site to protect their identify.
Additional New Digital Cookie Features
OCR Payment Feature
• Scan credit cards
At Cookie Booths, have the option to have sales recorded to the Troop instead of a Girl
• Pending further instructions from GSUSA
Direct Ship Troop Links
• Automatically created by GSUSA in Digital Cookie by using a “fake girl”
• Used for Direct Ship cookie sales only
• Searchable in the Cookie Finder starting February 19 – March 31, 2021
• Due to the timing of the kick-off, at this time GSTF will not be participating in the Direct
Ship Troop Links
• Reconsider participating after GSTF Cookie Program
QR Code
• Customers can scan a girl’s QR Code and it will take them directly to the girl’s site so they can
complete the transaction on their own phone.Some Unique Ideas that GSUSA Has Shared:
• Virtual Cookie Booths – Handout available on the
GSTF website that provides great tips and ideas
GSUSA • Ice cream and yogurt shops with cookie infused
flavors
Cookie • Cookie Concierge – Curbside pickup of cookies;
have customers pre-pay for cookies on Digital
Ideas Cookie and arrange to pick them up at a
designated location
• Moments of Joy Campaign – Launching Feb. 8th
• Encourage consumers to Bring Joy by doing
acts that create joy and inviting others to do
the same.
• Inspire consumers to do kind, surprising
actions whether moving the lawn for a
friend or sharing your favorite GS cookies to
give those you care about a ‘moment of joy’Insights
Investing in the research that drives growth
eBuddeCookie Tech Portal eBudde Dashboard
What to do first in eBudde:
1. Review and agree to the Volunteer Responsibility Agreement Form.
2. Review the Settings tab to designate Troop Cookie Chairs and Cookie Pick
Up users. Also, set your sales goal.
3. Review the Girls tab to be sure all girls are listed.Pre-Sales & Initial Order
Troop Initial Order Due Dec. 7th
*Reminder! If Troop is not Cookie Ready, they will not be able to place an Initial Order
• Girls pre-sell with their Order Card, which secures promises to buy in January.
• Troops should order 2 weeks of booth cookies
Troop Initial Order = Girl Pre-Sales +2 Weeks of Booth Cookies
Three Easy Steps to Submitting Initial Order:
1. Submit Cookie Order
2. Select Cookie Pick-Up Day Time Slot
Girl Scouts of
3. Submit Girl and Troop Initial Order Rewards, if applicable
Tropical Florida
National Sales Mix Sales MixPre-Sales & Initial Order
Troop Initial Order Due Dec. 7th
Placing an Initial Order
(instructions on page 18 of the Troop Cookie Manager Manual)
1. Cookie Order
• Order displays in boxes; however you will pick up in cases (12 boxes in a case)
• eBudde rounds up by adding boxes to Troop Cookies
2. Rewards
• If the reward is in red, a selection is needed
3. Select a Delivery Time Slot
Initial Order Troop Rewards:
Initial Order Girl Rewards:
200+ PGA – Mint to Achieve
180+ boxes – cooling bandana T-shirt for each selling girl
+ two volunteers
230+ boxes – mess kit
225+ PGA – Two cooling
Bandanas + T-shirts for TroopInitial Order Pick Up Day – Jan. 9. 2021
Miami-Dade County Troops
A1 Fargo or Homestead Moving and Transfer
Pending Confirmation
Monroe County Troops How Many Cookie Cases Can Your Car Carry?
Special delivery schedule similar to previous year
Details to come in December
COOKIES CANNOT BE RETURNED ONCE PICKED UP
Troops are responsible for verifying the total number of
cases. Troops accept financial responsibility by signing
the receipt.
WHEN IN DOUBT, RECOUNT
Wait until you’re sure about case count to sign the
receipt.Tips for a Smooth Cookie Pick Up Day
• It takes two (2) adults – please no children or pets
1. Drive through the stations
2. Exit the vehicle to count and supervise loading
• Know your order by variety
• Arrive at your schedule time
• Make sure you have enough vehicles to load your order
• Have a caravan? Please be sure all vehicles enter the line at the same time, with the lead car in front
• Check-in with staff to receive your bubble sheet and give to loader
• Count the cases before and during loading
• At check-out, pickup Initial Order rewards, sign for cookies and rewards, and take your receipt
• All done! You are counted and can begin distributing your cookies once you exit the premises
No shows will have order cancelled and forfeit any associated rewards!Distribution to Girls & Parents
Track all funds, cookies, and girl payments
Troops should distribute Initial Order cookies to girls as
soon as possible!
Girls should deliver Initial Order cookies promptly – the
goal is within the first week of the sale, no later than two
weeks
No Family Responsibility Form = No Cookies!
Use the receipt book for every transaction
Issue no more than five cases at a time to parents
Collect girl cookie money regularly, and make frequent
deposits to the Troop accountCookie Reorders & Pick Up
Cupboard = Warehouse
All cookie pickups during the season require pending orders placed in advance
GSTF Service Center O-Gee Paint Homestead Transfer
11347 SW 160th Street 2855 SW 69th Court 32100 SW 187th Avenue
Miami, FL 33157 Miami, FL 33155 Homestead, FL 33030
10 cases or less (305) 268-0662 (305) 247-5012
Schedule: Pending Schedule: Pending Schedule: Pending
Miami Lakes Keys Mobile Cupboard N. Dade Mobile
Pending Details Pending Details Pending DetailsCookie Reorders & Pick Up
Cupboard staff have Cupboard Keeper app on their
device, Troops log in to Cupboard’s tablet upon
arrival
Transaction goes
into eBudde
Troop puts pending
Cupboard At Cupboard, Troop
order into eBudde
manager uses eBudde login,
desktop or Troop Receipt is
sees order views order and gives
App. emailed
in their electronic signature
Cupboard to receive cookies. It’s
Keeper that easy!
app.Allocating Cookies Girl rewards are based on cookie allocated in eBudde, so it’s critical that all cookie sold are assigned to individual girls before the sale is closed. It is much more manageable to do this regularly throughout the sale, instead of waiting until the end. The manual provides detailed instructions on allocating using the Booth Recorder and Manual Entry (pages 22 – 25).
Closing Out The Program
Closing Out Troops Troop Deadline: Feb. 20 by 11:59pm • Collect all girl money owed to the Troop by Feb. 12 • Review the Transactions tab • Prepare for the final ACH on March 1 • Allocate all cookies and record all girl payments in eBudde • Enter Hometown Hero cookies • Review Sales Report tab • Confirm final rewards and submit • Print a copy of your Sales Report for your records • CELEBRATE!!
Rewards
Due to COVID-19 events for: Top Selling Troop, Top Selling Troop by PGA, Top
Selling Girl, and Top Selling Hometown Hero will be announced at a later date.
We look forward to celebrating Girls and Troops for their incredible hard work!Rewards
Philanthropic Options Reward Opt-Out
Shoes 4 Haiti & Chipmunk Fund J/C/S/A Troops must unanimously agreeCookie U
Drive-Through Cookie U (and Bling Your Ride!)
Date: Saturday, December 12
Time: 3pm – 5pm
Location: TBD
Registration: Fri, Oct. 16 – Thurs. Dec. 10
Level: All Girl Scout Grade Levels and Families
Fee: $3/Girl Scout – includes patch
Join use for a re-imagined, drive-through Cookie U! The week before (Dec. 7 – 11) there will
be virtual programs for girls to complete at their leisure, and on Dec. 12 th, Girl Scouts Junior
to Ambassador are invited to join our Girl Scout Cookies and the Supply Chain program (pre-
registration required) and be the very first to earn the new patch.
Families can then join us in the afternoon for a fun, drive-through rally! Bling your ride to
show your Girl Scout Cookie pride and get a fun prize!
Visit girlscoutsfl.org for registration linksQuestions?
Enjo
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Email: customercare@girlscoutsfl.org ur M
anu
Phone: (305) 253-4841 al!THANK YOU!
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