Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
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Getting Ready to Recruit Generation Z Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global john.flato@universumglobal.com
2016 | US | Students | All main fields of study Who We Are Present in 60 countries with Helping the world’s leading Surveying more than Thought leaders in Employer regional offices in New York organizations strengthen 1.3 million career-seekers, Branding, publishing content City, Paris, Shanghai, their Employer Brands for partnering with thousands of on C-suite level subjects. Singapore, and Stockholm. over 25 years. universities and organizations. Serving more than 1,700 Full service Employer Our Employer Branding clients globally, including Branding partner, taking content is published yearly in Fortune 100 companies. clients from identifying renowned media, e.g. WSJ, challenges and engaging CNN, Le Monde, talent to measuring success. BusinessWeek.
2016 | US | Students | All main fields of study Sample client list Some of the World´s Most Attractive Employers 3
2016 | US | Students | All main fields of study Universum in the Media Universum Rankings and Thought Leadership Publishers 4
1.4 million students across 60 countries share their career preferences in the Universum Talent Survey EUROPE Ukraine Greece Kazakhstan Pakistan Belgium France Holland Ireland Denmark Finland Norway Sweden Austri Germany Switzerlan a d Poland Russia Czech Turkey Italy Portugal Spain UK Republic Covered by Universum in 2015 MIDDLE EAST * including United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Lebanon, and Egypt. AMERICAS AFRICA ASIA/PACIFIC Brazil Canada Mexico USA Columbi Morocco Algeria Ghana Australi Chin Hong Kong India Indonesia a a a Nigeria Kenya South Japan Malaysi Singapor Thailan Vietnam Cost Panama Argentin Chile Peru Africa Rica a e d a 5
ADVISORY SERVICES John Flato, Campus Recruiting Veteran John Flato, Vice President of Advisory Services has more than twenty years experience managing the corporate campus recruiting function, running a career services department, and consulting with more than sixty clients on all phases of university recruiting. • Corporate Leadership: AlliedSignal (now Honeywell), CIGNA, and Ernst & Young/Capgemini • University: Georgetown MBA Career Services Director; Johns Hopkins U faculty • Consulting for 9+ years With Universum, Vault and own Businesses • Speaking: Numerous speaking engagements at conferences, workshops, universities, • Awards: NACE and EMA • Publishing: Three chapters in books on HR and University Relations, plus articles in ERE PROJECTS DELIVERED • Strategy design and implementation • Global school selection • Custom surveys • Training, documentation, outsourcing and more SELECTION OF MORE THAN 60 CLIENTS ACROSS ALL INDUSTRIES • Agilent • IBM • AT&T • IFF • BASF • J&J • BP • Macy’s • Campbell’s Soup • Merck • Cisco • RBS • Dell • Schlumberger • Deloitte • Shell • GE • Walmart
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Why this study matters By 2030, many of the world's largest economies will have more jobs than skilled people to do those jobs. * As a result, the talent market is going to be even more competitive than it is today. To prepare, Universum conducted the biggest Gen Z survey to help our clients prepare for their future workforce. * https://www.ted.com/talks/rainer_strack_the_surprising_workforce_crisis_of_2030_and_how _to_start_solving_it_now 15
What is covered in the study Austria Belgium Czech Denmark Finland France Germany Holland Ireland Italy Kazakhstan Norway Poland Russia Spain Sweden Switzerland UK Ukraine Republic EUROPE Australia Malaysi Argentina Mexico a AMERICAS ASIA/PACIFIC China Singapore Brazil Panama Peru Hong Kong Thailand Chile Colombia Canada India Vietnam Costa Rica USA Indonesia MIDDLE EAST & AFRICA South Africa Egypt Kuwait Lebanon Qatar Saudi Arabia Turke UAE y 16
For the first time ever, members of Gen Z told us what they want for their future! ~ 50,000 respondents 17
Who are Gen Z? Born 1994 – 2009 (McCrindle Research Centre) Born 1995 or later (Adweek, Business Insider) Born 1993 or later (Statistics Canada) 18
Who are Gen Z? Ages 16-19 (born 1998 – 2000) (Universum) 19
Who are Gen Z? Who are They? • Roughly 70 M • 25% of US Population • HS-College Sophomores for our discussion 20
Generational comparison-Four generations in the workplace ? Baby Boomers Gen X Gen Y Gen Z Hard working Self-starting Flexible ? Specialized Loyal Non-hierarchical ? Individualistic Driven Innovative ? • Tangible/material success • More frugal • Work to live • Digital natives • No feedback • Word of mouth matters • Blend in • Focused on the • Climb corporate ladder consequences of decisions 21
2017 | US | Students | All main fields of study About the Universum Talent Research and the target groups THE QUESTIONNAIRE THIS REPORT • Created with over 25 years of experience, extensive research within HR, focus groups and communication with our clients, students and Number of respondents professionals. • Global perspective - local insight. GROUP 1 • Conducted via an online survey. The online link was distributed via university and alumni- Your students 382 networks, communities, the Universum Panel and different local and global partners. GROUP 2 RESPONDENTS • Students at higher educational institutions. All students 81,102 • Professionals with an academic degree • Non-academics FIELD PERIOD October 2016 to February 2017 Total number of respondents in the survey 81,102 22
2017 | US | Students | All main fields of study Personal Background | Ethnic & other aspects of diversity 50% White/Caucasian Federal Pell Grant 32% 61% recipients 26% 18% Latino/Hispanic 10% First in family to go to 27% 11% college 20% Black/African American 7% 7% 10% Multi-racial LGBT 6% 9% East Asian / Native 5% Hawaiian or Pacific Islander 7% 6% People with disabilities 3% 3% South Asian 4% Military veterans and 2% 2% Middle Eastern reservists 1% 3% American Indian/Alaskan 1% Native 1% 3% I prefer not to say 3% 1% Other 1% 46% Your students None of these Your students 4% I prefer not to say 53% All students 3% All students ? • What is your ethnic background? • In which of the following groups do you consider yourself a member? Please check all that apply. 23
2017 | US | Students | All main fields of study Main field of study 35% Natural Sciences 20% 25% Humanities/Liberal Arts/Education 27% 24% Business 33% 11% Engineering 14% 5% Computer Science Your students 6% All students ? • What was your main field of study? 24
2017 | US | Students | All main fields of study Top of mind associations with University of South Florida ? • What is the first word that comes to mind when you think of your college or university? • These are answers written in by your students. • Spelling mistakes might occur. 25
What we know now Grew up in Always uncertain times connected Breaking the Most global generation Z education mold 26
1) Most global generation; driven by impact and entrepreneurial spirit For Gen Z, the desire to Globally connected and well help change the world for traveled the better is not about CSR or donating to Gravitating toward cities, where charities. populations tend to be more ethnically and culturally diverse Aware of global events and 43% of Gen Z business opportunities wants to start their own Recognize that the world has companies significant problems, and they in order to have an impact. want to help @UniversumGlobal 27
2017 | US | Students | All main fields of study Employer Reputation & Image Attractive attributes 54% Inspiring purpose 54% 51% Ethical standards 45% 40% Inspiring leadership 41% 37% Innovation 38% 27% Prestige 24% 27% Attractive/exciting products and services 29% 18% Market success 23% 15% Fast-growing/entrepreneurial 14% 14% Corporate Social Responsibility 15% Your students 8% Corporate transparency All students 8% ? • Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives. 28
2) Always connected Despite the myth that First generation to grow up with Facebook is dead, high speed, mobile internet access 60% of Gen Y Comfortable interacting online with others specifically searches for Consume and share content with employer information ease through that channel. Easily adapt to new technologies and implement them in their Now imagine what that workflow looks like for Gen Z, who grew up using it. 29
Talent is exposed to tons of information every day Are you ensuring your employer brand will stand out? By early 2014 nearly 3 billion people were online Facebook has almost 27 billion 1.2 billion WhatsApp messages are sent every day users worldwide 20% 758 million of the world’s internet traffic is from mobile 6 billion pictures are devices and we now hours of video are shared on social buy more smartphones watched on YouTube media every day than “dumb” phones every month • Source: BI Intelligence http://thenextweb.com/mobile/2013/06/13/whatsapp-is-now- processing-a-record-27-billion-messages-per-day/#!sawFj 30 • See also: http://www.youtube.com/yt/press/statistics.html
2017 | US | Students | All main fields of study Which communication channels do your students use the most? 59% Social media 60% 52% Employer websites 55% 43% Career fairs 45% 28% Career and job related apps 29% 26% University press & student organisation publications 27% 25% Job boards (sites where job openings are posted) 31% 24% Employer office/site visits 24% 24% Employer presentations on campus 26% 24% Career guidance websites 26% Your students 21% Lectures/case studies as part of curriculum All students 22% ? • Which channels do you use in general to learn about potential employers? 31
..and Linkedin usage is going down among students. Quickly. vs. ALL STUDENTS, USA 2017 2015 cial me 1. Social media 87% oyer we 2. Employer websites areer fa 3. Career fairs 4. Job boards (sites where job openings are posted) Job boards (sites where job openings are posted) 68% d job re 5. Career and job related apps dent or 6. University press & student organisation publications Not yet listed entatio 7. Employer presentations on campus idance 8. Career guidance websites vertise 9. Employer advertisements on TV 50% office 10. Employer office/site visits 68% Social is still dominant,, LinkedIn use has fallen dramatically since 2015 while the visual social newbies, Snapchat and Instagram, have really taken off. 32
Top 10 social media channels among Gen Z 96% Facebook 77% 74% YouTube 59% 4.1 64% Instagram 43% 59% Snapchat 25% is the global 33% average Skype 30% 33% Twitter 27% Pinterest 10% 26% 30% 5.0 Tumblr is the average number 13% of social media Google+ 24% channels used by 31% US Americans Gen Z. 21% Vine Global 8% • Which online networks/communities do you use? 33
2017 | US | Students | All main fields of study Which communication channels do your students use the most? 59% Social media 60% 52% Employer websites 55% 43% Career fairs 45% 28% Career and job related apps 29% 26% University press & student organisation publications 27% 25% Job boards (sites where job openings are posted) 31% 24% Employer office/site visits 24% 24% Employer presentations on campus 26% 24% Career guidance websites 26% Your students 21% Lectures/case studies as part of curriculum All students 22% ? • Which channels do you use in general to learn about potential employers? 34
Gen Zers across the Americas extremely open to communication from employers about jobs… 90% 90% 90% 91% 87% 87% 88% 83% 83% 85% 84% 82% 74% 26% 17% 18% 17% 16% 13% 13% 15% 10% 10% 10% 12% 9% Global LATAM Argentina Brazil Chile Colombia Costa Mexico Panama Peru North Canada USA Rica America I like it very much / I like it somewhat I dislike it very much / I dislike it somewhat 35 • How open are you to be contacted by a company regarding work opportunities?
…but hardly any of them have been contacted about job opportunities. 89% 79% 81% 79% 77% 77% 78% 75% 75% 75% 75% 71% 72% 29% 28% 25% 25% 25% 25% 23% 23% 21% 22% 21% 19% 11% Global LATAM Argentina Brazil Chile Colombia Costa Mexico Panama Peru North Canada USA Rica America Yes No • Have you been contacted by any company regarding work opportunities? 36
Have you started actively communicating your employer brand to Gen Z? Are you ensuring your employer brand will stand out? 37
3) Grew up in uncertain times Despite economic uncertainties, Grew up during the “war on terror” and various economic crises 55% of Gen Zers Parents and/or siblings facing tremendous educational debt are hopeful about their future work-life. More goal-oriented, planning careers earlier Exposed to dramatically changing industries; STEM skills becoming even more critical: retail, journalism, transportation, cable broadcasting, industrial real estate, GPS @UniversumGlobal The uncertain times did not quell 38 their entrepreneurial desire
Gen Z students in US prioritize job security over the long term Which of these career goals are most important to you? Choose no more than three 58% To be secure or stable in my job 40% 51% To have work/life balance 41% To be dedicated to a cause or to feel that I am serving 43% a greater good 28% 27% To be competitively or intellectually challenged 19% 25% To be entrepreneurial or creative/innovative 28% 25% To be a leader or manager of people 31% 19% To be autonomous or independent 32% 18% To have an international career 26% US 12% To be a technical or functional expert 18% Global • Do you associate yourself with below statements? Scale • The percentages represent the share of respondents 1-5, where 1 means “No, not at all” and 5 means “Yes, who answered “yes” in each of the statements 39 always”
2017 | US | Students Career goals 60% To have work/life balance 60% 50% To be secure or stable in my job 52% To be dedicated to a cause or to feel 49% that I am serving a greater good 50% 39% To be competitively or intellectually challenged 35% 28% To be entrepreneurial or creative/innovative 27% 26% To be a leader or manager of people 26% 20% To have an international career 19% 13% To be autonomous or independent 13% 8% DC Area Schools To be a technical or functional expert 10% All Schools ? • Which of these career goals are most important to you? Please select a maximum of 3 alternatives. 40
2017 | US | Students | All main fields of study Recent global research suggests that work-life balance is mostly about the hours Key Components of Work-Life Balance for U.S. Bachelor’s Candidates % of respondents selecting component as important Enough leisure time for my private life 76% Flexible working hours (e.g. not limited to office hours) 58% Recognition and respect for the employees 50% Overtime compensation (monetary or by leisure time) 48% Flexible working conditions (e.g. home office) 42% Convenient work location 41% No interruption of my leisure time (e.g. on holiday or at the… 37% Acceptance of parental leave 32% Financial support for parental leave 28% Adequate time for recovering after working peaks 26% Consideration of private interests in the holiday planning 26% Offering external activities (e.g. sports, cultural events) 20% No requirement for overtime work 17% Opportunities for part-time work 13% Offering child care 13% Other 2% • Source: Universum Millennials Survey, 41
Gen Z in North America is less likely to want to start their own company 78% 71% 66% 67% 65% 62% 58% 58% 58% 55% 41% 41% 38% Global LATAM Argentina Brazil Chile Colombia Costa Mexico Panama Peru North Canada USA Rica America • Are you interested in starting your own company? 42
It’s a brave new world for startups …Tesla’s Model 3 brings its electric cars to a mass- market price point… SpaceX is one of …and Uber is two private moving from a companies scheduling / licensed to carry brokerage app cargo into orbit for to a full-scale NASA… self-driving taxi cab company. 41
There are just a few problems with that… This is not the Tesla Model 3 – It’s a 2015 model Ford Focus Electric. This is not SpaceX’s launch This is not vehicle. Uber’s It’s Boeing’s. prototype for a (They’re the other self-driving car. private company It’s GM’s. licensed by NASA.) 41
4) Breaking the education mold Student loans are increasingly unsustainable Contrary to their parents, who prioritized a college education, Gen Z values experience over almost tangible possessions, so the argument for earning a degree has less weight 59% of Gen Z Employers are looking more for skillsets or learning capabilities, is interested in finding out thus reducing the importance of a more about how companies degree offer education to people who have no university There has been a growth of degree alternative education and online learning tools @UniversumGlobal 45
Are high-schoolers considering skipping university altogether? "Would you consider joining the workforce instead of getting a formal education at college/university, if an employer would educate you in the field instead?" Yes Maybe No Eastern Europe 20% 55% 25% Western Europe 18% 52% 31% Middle East 18% 56% 27% Africa 19% 44% 37% USA/Canada 14% 49% 38% LATAM 11% 47% 41% APAC 12% 46% 42% Global 14% 48% 38% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: Universum Gen Z study, 2015 46
…but arguments miss students’ and parents’ emotional responses to the debate Billionaire college dropout Was it worth it? 47 Along with Gates, Jobs, Dell, Ellison et al
What Is Gen Z Looking For in an Employer and A Career? 48
Gen Z students interested in entrepreneurship are in it for the impact and the ability to be their own boss 59% 41% I want to have an impact of the Americans 44% respondents are interested 51% in starting their own I want to be my own boss company 46% 36% I want to work flexible hours 28% 12% I want to learn a lot quickly 18% 11% I want to work with my peers I want to see fast results 12% 11% 12% 55% is the global I like to work in a meritoractic 4% average enivonrment 11% US I like working with a flat 3% Global structure 9% • What do you see as the strongest reasons to start your own company? (Max. 3) • Are you interested in starting your own company? 49
EY - Global generations: Very important factors
What They Study, Why and Who Influences Them? 51
Parents Still Have the Greatest Influence| US 70% My parents % of Gen Z influenced by the respective entity 60% My teachers 50% My friends 40% News 30% Mentor 20% Other relatives 10% Company representatives at school 0% 2000 1999 1998 1997 Career service at my school Year of birth • Who has most influence on your decisions regarding your education and career? (Max. 3) • What is your year of birth? 52
Pure interest in subject matter is the primary driver of Gen Z’s choice of academic study 83% 69% 49% 39% 39% 33% 22% 22% 19% 15% 12% 13% 9% 7% 8% 7% I am very I will be able to I will earn a lot There are many I want to work I want to study One or both of I will be able to interested in the help people of money employment in a related at a specific my parents are have a fast subject prospects industry university working in this career area Global US • Which of the following influenced/influences you in your choice of subject? (Max. 3) 53
One out of five doesn’t know what to study yet in US! Business 7% 15% 1% of the Americans 10% respondents are influenced Engineering 13% by company representatives 3% IT / Computer sciences 6% 10% Natural Sciences US 10% Humanities and social 13% Global sciences 12% 14% Medicine Law 4% 5% 10% 62% of the Americans 18% respondents are Other 13% influenced by their 20% parents I don't know yet 16% • Which area are you planning in studying? 54
Women’s choice of major influenced by desire to help people; men’s by earnings potential 83% I am very interested in the subject 83% 57% I will be able to help people 41% 34% I will earn a lot of money 44% 18% There are many employment prospects 20% 14% I want to work in a related industry 16% 8% I want to study at a specific university 10% 7% One or both of my parents are working in this area 8% US - Female 6% I will be able to have a fast career 8% US - Male • Which of the following influenced/influences you in your choice of subject? (Max. 3) 55
Women’s choice of major more influenced by desire to help people; men’s by earnings potential 4% Business 9% 5% Engineering 15% 1% IT / Computer sciences 6% 10% Natural Sciences 10% 17% Humanities and social sciences 10% 19% Medicine 9% 4% Law 5% 19% Other 16% US - Female 22% US - Male I don't know yet 19% • Which of the following influenced/influences you in your choice of subject? (Max. 3) 56
Students are losing interest in becoming technical or functional experts Percentage of Students Who Selected "To Become a Technical or Functional Expert" as One of Their Top 3 Career Goals 60% 50% 40% USA — IT UK — 30% Engineering/IT USA — Engineering 20% UK — Natural Sciences/Health 10% USA — Natural Sciences / Health 0% 2008 2009 2010 2011 2012 2013 2014 2015 Source: Universum Talent Survey, 2015 57
Those emotional responses have real consequences — here’s just one example: Computer Science Degrees Awarded in the USA, as Percentage of all Bachelor's Degrees 4.3% 3.5% 3.2% 3.0% 2.5% 2.3% 2.1% 1.6% 0.6% 0.3% 1970-71 1975-76 1980-81 1985-86 1990-91 1995-96 2000-01 2005-06 2010-11 2015-16 (proj.) 58
We need to bridge the skills gap
Future Implications 60
One-fifth of Gen Z students are anxious about their future work-life Are you in general hopeful or fearful about your future work-life? 69% of the Americans respondents feel rather I am very hopeful I am somewhat hopeful hopeful about their future work life I am neither hopeful nor fearful I am somewhat fearful I am very fearful US 42% 27% 12% 17% 3% Global 33% 32% 17% 15% 3% 65% is the global average • Are you in general hopeful or fearful about your future work-life?```` 61
Gen Z students’ greatest fear regarding employment is that they won’t get a job that matches their personality That I won't get a job that matches my personality 50% 37% That I will underperform 39% 34% That I will get stuck with no development opportunities 29% 36% That I won't be seen as valuable to the organization 28% 21% That I won't realize my career goals 28% 28% That I will work too much 25% 19% That nobody will listen to me 18% 17% To mix up my personal and professional lives 18% 23% Too tough work climate 11% 15% That I will not get the chances I deserve because of my age 10% 9% That I will not get the chances I deserve because of my gender 9% 10% That I will not get the chances I deserve because of my sexual 5% preferences 5% That I will not get the chances I deserve because of my ethnic 3% bakground 8% US Global • What are your greatest fears regarding your work life? (Max. 3) 62
Most Gen Z believe that they will enjoy an equal or higher standard of living than their parents, slightly less in the USA To what extent do you agree with the following statement? Over my lifetime, I believe I will enjoy a higher standard of living than my parents. I strongly agree I agree I neither disagree not agree I disagree I strongly disagree US Gen Z 14% 34% 46% 4% 3% US Millennials 28% 30% 30% 9% 4% Global Gen Z 17% 38% 37% 5% 3% • To what extent do you agree with the following statement? Over my lifetime, I believe I will enjoy a higher standard of living than my parents. • Source for US Millennials: Universum Millennial Survey 2014 63
Gen Z and Millennial Comparisons 64
For Millennials: Getting stuck with no development opportunities For Gen Z: #1 career Not getting a job fears that matches my personality 65 @UniversumGlobal
Are Gen Z’s fears different from the Millennials’? 50% That I won't get a job that matches my personality 33% 39% That I will underperform 26% 29% That I will get stuck with no development opportunities 40% 28% That I won't be seen as valuable to the organization 25% 28% That I won't realize my career goals 30% 25% That I will work too much 31% 18% That nobody will listen to me 9% 18% To mix up my personal and professional lives 18% 11% Too tough work climate 14% 10% That I will not get the chances I deserve because of my age 11% That I will not get the chances I deserve because of my 9% gender 10% That I will not get the chances I deserve because of my 5% sexual preferences 2% That I will not get the chances I deserve because of my 3% US Gen Z ethnic bakground 12% US Millennials • What are your greatest fears regarding your work life? (Max. • Source for US Millennials: Universum Millennial Survey 66 3) 2014
Different generations also have different priorities in life 47% To spend time with my family 60% 46% To have a successful career 38% 44% To grow and learn new things 53% 36% To have many good friends 21% 34% To live a long and healthy life 44% 30% To work for the betterment of society 34% 28% To be able to have time to enjoy my hobbies 23% 21% US Gen Z To be wealthy 13% US Millennials • If you had to prioritize in life, what would you • Source for US Millennials: Universum put emphasis on? (Max. 3) Millennial Survey 2014 67
Gen Z looks first at the friendliness of people when assessing cultural fit with an organization 77% Friendliness of people 68% 59% The view on equality/diversity 49% 48% Organizational structure 39% The level of empowerment of the 39% employees 32% 38% Style of office environment 39% The level of formality 36% (communications/dresscode) 31% 24% General brand image 30% 16% US The level of entrepreneurship 29% Global • Which of the following aspects of your future employer's culture should match your personality? (Max. 3) 68
Assessing cultural fit 83% Friendliness of people 71% 64% The view on equality/diversity 53% 50% Organizational structure 47% The level of empowerment of 36% the employees 42% 34% Style of office environment 43% 37% The level of formality 35% 17% General brand image 30% 13% US - Female The level of entrepreneurship 19% US - Male • Which of the following aspects of your future employer's culture should match your personality? (Max. 3) 69
Which of the following statements best define challenging work to you? Being asked to do things that are outside of my 54% comfort zone 42% A task that takes me to my limits 32% 22% A constant and heavy workload 32% 18% High level of responsibility 31% 33% Learning new things on a daily basis 21% 33% Low level of coaching by my teacher/manager 18% 7% Working with talented colleagues who inspire me 16% 26% Being empowered by my teacher/manager 16% 21% Being involved in innovative work 15% 33% A changing environment 15% 15% High level of monitoring by my teacher/manager 9% 6% Meritocracy 6% 17% Low level of monitoring by my teacher/manager 5% 4% US Gen Z High level of coaching by my teacher/manager 4% 4% US Millennials • Which of the following statements best define challenging work to you? (Max. 3) • Source for US Millennials: Universum Millennial Survey 2014 70
Gen Z’s mind-set differs from the Millennials’ 66% Taking time to think 83% 65% Future-Oriented 84% 63% Seeing the bigger picture 82% 62% Solution-focused 78% 53% Questioning assumptions 62% 48% Balancing behaviours 75% 36% Continuous renewal of yourself US Gen Z 48% US Millennials • Do you associate yourself with below statements? Scale 1-5, where 1 means “No, not at all” and 5 means “Yes, always” • Data on Millennials taken from Universum • The percentages represent the share of respondents who answered Talent Survey 2015 (US Undergraduates “yes” in each of the statements aged 20-25) 71
Gen Z research findings in a nutshell Commmunication Education Work Life Personality Gen Z in US are very 20% of Gen Z students The majority of Gen Z Most Gen Z students in US open to being contacted in US do not yet know students in US are describe themselves as by employers regarding which broad field of hopeful about their future responsible and commited, work opportunities. study they will choose. work-life. say that they take time to Most of them haven‘t Their main influencers However, they have think, and are future- been contacted, are their parents, while some distinct fears oriented. although they are they claim that they compared to the The most challenging thing present on five social choose their area of Millennials: Gen Z fears at work for them would be media channels on study primarily by to a larger extent than to be asked to do average. interest in the subject. the Millennials that they something outside of their will not get a job that comfort zone. Combined matches their with their preference for personality, that they will secure & stable jobs, these underperform and that findings show that Gen Z in nobody will listen to US are a realistic and them. pragmatic generation. 72
The time to act is now. Key questions to address now: • How are you planning to adapt or grow your training and development By the time Gen Z enters the programs? workforce, they will have already • Are you prepared to source talent from been guided and influenced. alternative education options? • Does your organization have a defined The race for Gen Z starts now, and purpose? Is it communicated? anyone not thinking ahead will be • How is your organization differentiated behind. from your industry or competitors? • Is your brand uniform globally, unique in every market, or locally adapted from a global brand structure? 75
“Orville Wright didn’t have a pilot’s license.” • Hire for potential, train for skill • Focus on cultural fit • Be less stringent academic requirements (i.e. specific major or GPA) 76
UI - PITCHING WORKSHOP - SEPTEMBER 7TH Q&A universumglobal 77 .com
John Flato Vice President, Advisory Services Universum Global John.flato@universumglobal.com John.flato@campusstrategicpartners.com 201-400-2343 Check out the new book: Winning the War for College Talent, https://createspace.com/5699921 All proceed go to NACE.
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