STUDENT HANDBOOK - Academic Culture & English - Summer 2018 - University of Toronto Mississauga
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Title Page ACE Student Handbook
Academic Culture & English
STUDENT HANDBOOK
Summer 2018
Summer ACE@UTM 2018
Welcome to the University of Toronto Mississauga!
We are very pleased that you are joining us this summer for the Academic Culture &
English (ACE@UTM) program. ACE is designed for students who have been admitted
to the University of Toronto Mississauga but still need to meet the English language
requirement.
Upon successful completion of ACE you will meet the condition as well as:
• Increase your familiarity with the academic culture and conventions at
UTM;
• Improve your academic listening skills and strategies;
• Enhance your ability to tackle and critique demanding academic tests;
• Expanded your academic vocabulary;
• Strengthen your communication and presentation skills; and
• Develop skills to produce complex pieces of writing.
We know that ACE@UTM will give you a jump-start in developing skills to succeed in
your academic studies, meeting friends, and accessing essential services to support
your new life at university.
This handbook covers everything you need to know to be successful in the program. It
also serves a guide to various departments that will assist you this summer and during
your studies at UTM. For information on enrolment and registration for your
undergraduate courses, please refer to the Fall-Winter Registration Guide.
Please use this handbook as a resource to help you find the right people and services
that will support you in your journey to academic success.
Wishing you a great success in your studies,
Olha Fihol
Manager, Academic Culture & English
ace.utm@utoronto.ca
2|Page
Summer ACE@UTM 2018
Table of Contents
SUMMER ACE ........................................................................................................... 5
SUMMER ACE PROGRAM COMPONENTS ......................................................................... 5
PROGRAM OUTCOMES .................................................................................................. 5
PREPARING FOR UNDERGRADUATE STUDIES ................................................................. 5
CONTACT ..................................................................................................................... 6
ACADEMIC ENGLISH COURSES: OVERVIEW, DESCRIPTION, AND
REGULATIONS ......................................................................................................... 7
LEARNING OUTCOMES .................................................................................................. 7
ASSESSMENTS ............................................................................................................. 7
FINAL GRADES .............................................................................................................. 8
UNIVERSITY OF TORONTO GRADING SYSTEM ................................................................. 8
COURSE POLICIES ........................................................................................................ 9
POLICY ON ATTENDANCE .............................................................................................. 9
REPORTING ABSENCES ................................................................................................. 9
RELIGIOUS OBSERVANCES .......................................................................................... 10
REQUEST FOR GRADE REVIEW .................................................................................... 10
PRIVACY POLICY: NOTICE OF COLLECTION ................................................................... 10
INSTRUCTOR AND COURSE EVALUATIONS .................................................................... 10
BLACKBOARD AND EMAIL COMMUNICATION .................................................................. 10
EMAIL COMMUNICATION WITH YOUR COURSE INSTRUCTOR .......................................... 10
ACADEMIC INTEGRITY AND STUDENT CODE OF CONDUCT ............................................. 11
CONTACT ................................................................................................................... 11
INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM (IELTS) ............ 12
IELTS AT UTM REGISTRATION INSTRUCTIONS: .............................................................. 12
TEST CENTRE DETAILS ................................................................................................ 12
CONTACT ................................................................................................................... 13
3|PageSummer ACE@UTM 2018
IMPORTANT RESOURCES ................................................................................... 14
DOCUMENTS REQUIRED TO STUDY AT UTM – INTERNATIONAL STUDENTS ..................... 14
CONTACT ................................................................................................................... 14
ROBERT GILLESPIE ACADEMIC SKILLS CENTRE ............................................................ 14
CONTACT ................................................................................................................... 14
EATING ON CAMPUS .................................................................................................... 15
CONTACT ................................................................................................................... 15
MIWAY: TAKING THE MISSISSAUGA TRANSIT ................................................................. 15
CONTACT ................................................................................................................... 15
HEALTH AND INSURANCE MATTERS ................................................................ 16
UTM HEALTH & COUNSELLING CENTRE (HCC) .............................................................. 16
CONTACT ................................................................................................................... 16
ACCESSABILITY RESOURCE CENTRE ........................................................................... 16
CONTACT ................................................................................................................... 16
ATHLETICS AND WELLNESS CENTRE (RAWC) ............................................................... 16
CONTACT ................................................................................................................... 16
HEALTH / DENTAL INSURANCE ..................................................................................... 17
GUARD ME INTERNATIONAL ......................................................................................... 17
KEEPME.SAFE............................................................................................................. 17
ADDITIONAL RESOURCES ............................................................................................ 17
4|PageSummer ACE@UTM 2018
Summer ACE
The Summer ACE@UTM is a full time program designed for students who have been admitted
to the University of Toronto Mississauga but require additional English language development.
The program consists of the Academic English Level 50 and Level 60 courses and the ACE
programming components designed to target the development of communication, research and
university level study skills. The acquired skills will lead participants toward greater success in
their studies at the University of Toronto Mississauga.
Your attendance and participation in the Academic English classes and the Friday afternoon
programming is mandatory and necessary for the successful completion of the program.
Summer ACE Program Components
• Academic English Courses
• Preparation to UTM: programming delivered by the Academic Skills Centre
• Residence programming
• Fun activities
Program Outcomes
Preparing for Undergraduate Studies
Your final grade in the Academic English course will determine your eligibility to take
undergraduate courses at the U of T Mississauga in the Fall-Winter session. Please refer to the
flowchart and the tables below:
Day 1 - English Language Assessment
Academic English Level 60 Academic English Level 50
Achieve B Achieve Achieve C Achieve B- Achieve C+
or Higher B- or C+ or Lower or Higher or Lower
Fall-Winter ACE Fall-Winter ACE
Full Time Studies Offer Withdrawn. Offer Withdrawn
(AE Level 60) (AE Level 60)
at UTM in May reapply for May reapply for
Up to 1.5 Up to 1.5
Fall / Winter admission admission
Credits/Term Credits/Term
5|PageSummer ACE@UTM 2018
Final Grade Students in Academic English Level 50
• You will be required to enrol in the Fall-Winter ACE program to complete the
Academic English Level 60 course.
B- or higher
• You will be eligible to enrol in 3.0 credits (1.5 credits per term) in the upcoming Fall-
Winter session at UTM.
• Your offer of admission to the University of Toronto Mississauga will be withdrawn. We
C+ or below encourage you to submit a new English language proficiency test score and reapply
for next year.
Final Grade Students Enrolled in Academic English Level 60
• You have successfully completed the program!
B or higher
• You may enrol in a full-time course load in the upcoming Fall-Winter session at UTM.
• You will be required to enrol in the Fall-Winter ACE program to complete the Academic
English Level 60 course.
B- or C+
• You will be eligible to enrol in 3.0 credits (1.5 credits per term) in the upcoming Fall-
Winter session at UTM.
• Your offer of admission to the University of Toronto Mississauga will be withdrawn. We
C or below encourage you to submit a new English language proficiency test score and reapply
for next year.
Contact
Questions about your future studies at UTM or about the ACE Program in general:
Olha Fihol, Manager, ACE Program at ace.utm@utoronto.ca
6|PageSummer ACE@UTM 2018
Academic English Courses: Overview, Description, and Regulations
You will have an opportunity to write an English language proficiency test on your first day of class.
Based on your results, you will be placed in either the Academic English Level 50 or Academic
English Level 60 course. Successful completion of either course may lead to undergraduate
studies at U of T Mississauga in the Fall 2018 – Winter 2019 session.
The Academic English courses focus on developing language as a tool for use in academic
environments. The classes take a theme-based integrated skills approach with attention to and
development of all four skill areas: reading, writing, listening, and speaking. Emphasis is placed
on the skills and strategies needed to understand and respond to authentic reading and listening
texts. Attention to vocabulary and grammar is woven through the courses and is based on the texts
covered in class. Students will engage in academic tasks that develop their ability to express
themselves and successfully interact in a university setting. Through the online learning portal,
students will have access to texts, resources, and materials so that they can extend their learning
beyond the classroom.
Learning Outcomes
Upon successful completion of the courses students will:
• Respond to and create texts appropriate for purpose
• Demonstrate an authorial voice and identity
• Synthesize, summarize, and extract key information from lectures and across multiple
source texts through paraphrasing and direct quotation
• Apply interactional skills in small group discussions and demonstrate awareness of
register
• Follow academic lectures and take effective notes
• Participate in and lead discussions in academic settings
Assessments
Tasks & Assessments Weight Dates
Assessment 1 25% Week 3
Assessment 2 35% Weeks 5 & 6
Final Assessment 40% Week 8
Total 100%
Students must maintain a minimum attendance of 80% of all classes in order to pass the
course.
7|PageSummer ACE@UTM 2018
Final Grades
A breakdown of the final assessment grades and the overall final grade for the course will be
released on Blackboard on August 24, 2018.
In order to pass Academic English Level 50, students must achieve:
- an overall grade of B- and a minimum grade of B- on the Final Writing Assessment.
In order to pass Academic English Level 60, students must achieve:
- an overall grade of B and a minimum grade of B on the Final Writing Assessment.
All grades will be reported as letter grades.
University of Toronto Grading System
Percent Grade Value Grade Definition
90-100 A+ 4.0
Strong evidence of original thinking; good organization;
capacity to analyze and synthesize; superior grasp of subject
85-89 A+ 4.0 Excellent matter with sound critical evaluations; evidence of extensive
knowledge base
80-84 A- 3.7
77-79 B+ 3.3 Evidence of grasp of subject matter; some evidence of critical
capacity and analytic ability; reasonable understanding of
relevant issues; evidence of familiarity with literature
73-76 B+ 3.0 Good
70-72 B- 2.7
67-69 C+ 2.3 Student who is profiting from the university experience;
understanding of the subject matter; ability to develop solutions
to simple problems in the material
63-66 C+ 2.0 Adequate
60-62 C- 1.7
57-59 D+ 1.3
Some evidence of familiarity with the subject matter; some
53-56 D+ 1.0 Marginal evidence that critical and analytic skills have been developed
50-52 D- 0.7
Little evidence of even superficial understanding of subject
0-49 F 0.0 Inadequate matter; weakness in critical and analytic skills; limited or
irrelevant use of literature
8|PageSummer ACE@UTM 2018
Course Policies
The following policies are in place to ensure the equitable assessment of all ACE@UTM
students. Furthermore, these policies, which may be developed or revised from time to time, aim
to limit disruption to the teaching and learning environment.
Policy on Attendance
In addition to meeting the academic requirements in each of the courses, students must attend
all classes. Failure to maintain a minimum attendance of 80% will result in automatic failure in
the course.
Since students will be actively involved in both individual and group activities, regular attendance
and full participation are important. Independent study and initiative are required for the
successful completion of the program.
Students who require an accommodation due to a legitimate reason, such as illness should
consult with the Program Coordinator immediately.
All absences are recorded by the course instructors. Three documented cases of lateness at the
start of the class or after the break is recorded as one absence. Students are expected to be
present for all assessments and coursework as outlined in the course syllabus.
Should health concerns or extenuating personal circumstances arise that may adversely affect
students’ performance, they should request an accommodation from the Program Coordinator
immediately with supporting documentation. Students who fail to communicate their request for
an accommodation will receive an automatic zero for the assessment. If appropriate
documentation has been received and approval is granted, the student will be informed of the
next steps.
Reporting Absences
1. Students must report any absence from class prior to the commencement of class through
email to the class instructor and to the Program Coordinator.
2. Any student who is absent for an assessment due to illness must submit the University of
Toronto Verification of Student Illness or Injury form to explain the absence. If the form is
not submitted, the student will receive a mark of 0% for the missed assessment.
3. The form can only be completed by the following practitioners:
• a Physician or Surgeon registered with the College of Physicians and Surgeons
of Ontario;
• a Nurse Practitioner registered with the College of Nurses of Ontario;
• a Registered Psychologist with the College of Psychologists of Ontario;
• a Dental Surgeon (Dentist) registered with the Royal College of Dental Surgeons
of Ontario;
• a health professional in any University of Toronto student health clinic.
4. If you miss an assessment due to illness, you must submit the completed form to your
instructor immediately upon your return to class.
5. NOTE: Even if you submit the Verification of Student Illness or Injury form for an absence,
the absence will still be calculated in your attendance record.
6. If you arrive in class after the start of an assessment, you will have only the amount of time
remaining to complete the assessment. If you arrive after the completion of an assessment,
you will not be given a make-up assessment.
9|PageSummer ACE@UTM 2018
Religious Observances
This course abides by the University’s policy on Scheduling of Classes and Examination and
Other Accommodations for Religious Observances. Every effort will be made to provide
accommodations for students who observe religious holy days. Since religious observances are
known in advance, it is the student’s responsibility to alert the instructor and to request
accommodation. Typically, students should do so at the beginning of the course when the course
deliverables are discussed. You can access a complete description of the policy here.
Request for Grade Review
Upon receiving your Grade Report, you may submit a Request for Grade Review form to the
Program Coordinator should you believe there to be a grading discrepancy. At the end of the
course, you may only submit a request to have the Final Assessment reviewed. The Request for
Grade Review forms will be posted on Blackboard. You will be asked to justify your request in
writing, citing specific examples of why you believe your Final Assessment should be reviewed.
All Grade Reviews will be administered by the Program Coordinator and your instructor will be
consulted. In certain circumstances, an additional assessor may be asked to conduct an
independent re-assessment. At the conclusion of the review, the Program Coordinator will inform
you of the result.
Please note that to request a review of any other assessment in the program, you need to make
the request immediately after the assessment. In these circumstances, it is not necessary to
submit a form. Initially, you should discuss your assessment results with your instructor and if
necessary, the instructor will then consult with the Program Coordinator.
Privacy Policy: Notice of Collection
The University of Toronto respects your privacy. Personal information that you provide to the
University is collected pursuant to section 2(14) of the University of Toronto Act, 1971. It is
collected for the purpose of administering admissions, registrations, academic programs,
university related student activities, activities of student societies, financial assistance and
awards, graduation and university advancement, and for the purpose of statistical reporting to
government. At all times it will be protected in accordance with the Freedom of Information and
Protection of Privacy Act.
Instructor and Course Evaluations
Upon completion of the course, we will conduct formal instructor and course evaluations. The set
of questions asked is meant to provide confidential feedback on the course content, organization,
and the effectiveness of the instructor’s teaching. The data provide the program with the ability to
refine and develop future programs. Please note that course evaluation results are released to
instructors after final grades are approved and released to students.
Blackboard and Email Communication
Logging into Blackboard
This program uses Blackboard for the course site. To access this site, or any other Blackboard-
based course website, go to the UofT portal login page and log in using your UTORid and
password. You will find the link to the ACE@UTM “All” course under “My Courses”.
Email Communication with your Course Instructor
You can check your UofT email account from Blackboard through a link to “Student Webmail” on
the left side of the homepage.
1. Students must use their utoronto.ca email address to communicate with their instructor
and anyone else involved in the program and at the University of Toronto.
2. Students should email their instructors if they have questions or concerns about course
work. Student email messages must include a clear statement of purpose in the Subject
10 | P a g eSummer ACE@UTM 2018
field (e.g., – Absence from Class); otherwise they are likely to be deleted, along with
spam messages and messages potentially containing viruses. Email messages will be
answered within 48 hours.
Students are responsible for checking Blackboard and UTORmail daily for messages from both
the administrative staff and instructors in the program. Students should check Blackboard and
UTORmail before coming to class in the morning to check for important announcements that could
include: classroom changes, program reminders, and campus updates.
Academic Integrity and Student Code of Conduct 1
All institutions of higher learning place a strong emphasis on integrity. This certainly holds true
for the University of Toronto, which is governed by both a Code of Student Conduct and a Code
of Behaviour on Academic Matters. The University of Toronto is committed to ensuring
academic integrity at all levels and relies on both faculty and students to fulfil this goal.
All students have an obligation to make responsible decisions concerning their conduct. Students
are expected to be respectful of all individuals in the UofT community. Any student who displays
behaviour that is deemed disrespectful, non-compliant, disruptive, offensive, or threatening to
personal safety and the safety of others may be dismissed from the program.
A series of publications to assist students in identifying appropriate academic behaviour at the
University of Toronto can be found on the website.
Examples of offenses under the Code of Student Conduct include, but are not limited to:
• Failure to respect the needs of fellow students for quiet in order to study and sleep;
• Failure to respond promptly to communication from academic and administrative staff;
• Acts of verbal or physical aggression toward any member of the UT community, including
students and staff;
• Negligence in observing the academic requirements of the program, including presence
during all tests, exams, lectures, and presentations and full attention and participation in
all classes;
• Inappropriate use of University of Toronto facilities and property, including classrooms,
equipment, common areas, and residence space.
Examples of offenses under the Code of Behaviour on Academic Matters include:
• Changing, forging, or falsifying any document or evidence required by the University, in
print or electronic form
• Using or possessing any unauthorized devices or other aids, including unauthorized help
on assignments or tests
• Representing another author’s ideas or words as one’s own (copying, quoting without
citations, or using another person’s ideas as your own – plagiarism)
• Submitting work that was previously submitted for credit or work completed by another
student in a previous course
Note: Any student dismissed from the program will not receive a refund of the program
tuition.
Contact
Questions about the Academic English courses:
Tina Villella, Program Coordinator at tina.villella@utoronto.ca
1 From http://academicintegrity.utoronto.ca/ Retrieved on March 27, 2018.
11 | P a g eSummer ACE@UTM 2018
International English Language Testing System (IELTS)
As part of your participation in the Academic Culture and English (ACE) program, we are offering
you an opportunity to write an IELTS test at the IELTS Test Centre at the University of Toronto
Mississauga (UTM) on Saturday August 11, 2018.
IELTS test results are valid for two years and can be used to meet the requirements for
admission to the University of Toronto as well as other universities.
The listening, reading and writing portion of the IELTS test will take place in the Instructional
Centre building at UTM in the morning of Saturday August 11, 2018. The speaking portion of
your IELTS test will take place either on Saturday August 4, 2018 or Saturday August 11, 2018.
The time and date will be assigned and sent to you after you have completed the IELTS online
application form.
In order to secure your seat, you must submit your online IELTS application and supporting
documentation by Wednesday July 4, 2018.
IELTS at UTM Registration Instructions:
1. Visit the IELTS at UTM registration page website
2. Select the Saturday, August 11 2018 test date.
3. Click ‘continue’ at the bottom of the screen.
4. Select ‘Create New User’ and complete the ‘Candidate details’ section of the online
application form. If you already have a profile, please log in using your information.
5. Once you have completed the online application form, please review the “Terms and
Conditions” information.
6. If you agree with the terms and conditions, please click ‘Continue’.
7. Check the ‘Test Centre Details’ section at the bottom of the screen. It must say:
Test Centre Details
International English Language Testing System Test Centre
University of Toronto Mississauga
Office of the Registrar
Innovation Complex, Room 109
Mississauga, Ontario L5L 1C6
ielts@utoronto.ca
If the test centre information is different than the information above, please return to the
main registration page and ensure that you select the August 11, 2018 test date at the
University of Toronto Mississauga IELTS Test Centre.
8. Next, complete the ‘Application details’ section and upload a copy of your identification
document. A valid passport or a valid Canadian Permanent Resident (PR) card are the
only identification documents that are acceptable in order to register for the IELTS test.
Expired documents will not be accepted. Please make sure that the copy that you import
to your online application is clear and readable.
12 | P a g eSummer ACE@UTM 2018
The copy of your document must include:
• The id document number
• The id expiry date
• Your photo on the id document
• Your name on the id document
• Your date of birth
• Your signature if it appears on the id document
The photo within the id document must meet the following
guidelines:
• Dimensions: at least 800 x 700 pixels
• Size: less than 1.5 MB
• File format: tiff, jpg, docx, pdf, png, gif, jpeg
NOTE: You can only attach one document. If your photo and signature are on separate
pages, please insert both items into a single word or pdf document.
9. After you have uploaded your document, click ‘Continue’.
10. In the ‘Send my results’ section, you can request to have your IELTS test results to be
sent directly to academic institutions, government agencies, and professional
organizations. You may add up to five (5) organizations in your application.
In order to send your test results to the University of Toronto:
• Click on the word ‘Add’ in the Recognizing organization field. A screen will appear
indicating “Edit Recognizing Organizations”
• For the “Which country are you applying to/intending to go to?” option - select
‘Canada’
• For the ‘Organization’ option - select ‘University of Toronto – Undergraduate and
Graduate Programs’
• For the “Name of Person/Department” option – type ‘UTM’
• For the “File/Case Number” option – leave blank
• Select ‘Save’
• After you have entered your organizations, please click ‘Continue’
11. Please review your booking summary to ensure that your information is correct. If your
information is correct, click ‘Continue’.
12. Under the option ‘Begin Payment’, choose ‘Pay offline’. Please disregard any emails
requesting payment for your August 11, 2018 IELTS test registration at UTM.
You should receive a message thanking you for your application. You have now completed your
online application. You will receive an email from ielts@utoronto.ca at least five days prior to the
test date which will provide you with test day details. These emails will be sent to the email
address that you provided in your online application.
Contact
UTM IELTS Testing Centre, Kaneff Centre, KN109, email: ielts@utoronto.ca
13 | P a g eSummer ACE@UTM 2018
Important Resources
Documents Required to Study at UTM – International Students
Passport
You are required to have a valid passport in order to come to Canada. If your passport expires
during your stay in Canada, all of your immigration documents will expire at the same time as
well. Make sure you apply well in advance (at least six months) to renew your passport to avoid
interrupting your studies. We encourage you to contact your embassy or consulate in Canada for
information of how to renew your passport.
Study Permit
In order to study in Canada an international student needs a valid study permit. Make sure you
keep this permit valid during your studies. If your study permit expires before you finish your
studies, you should apply for an extension before it expires. We strongly recommend that you
apply for an extension 90 days before your permit’s expiry date.
If your study permit has expired and you have not applied to renew it, you have to stop studying.
We recommend visiting the International Education Centre to be assisted in applying for thr
restoration of your status.
Temporary Resident Visa
Citizens of certain countries are required to have a valid Temporary Resident Visa (TRV) in order
to enter Canada. Visit this website to find out if you need a TRV. Ensure you have a valid TRV if
you intend to travel and return to Canada during your studies.
International Students Coming from Canadian High Schools
If you are admitted to UTM from a secondary school in Canada, you must obtain a new study
permit prior to starting classes. Your secondary school study permit does not allow you to
study at the university level.
Contact
International Education Centre
Davis Building, DV2071; international.utm@utoronto.ca; 905-569-4716
Robert Gillespie Academic Skills Centre
The RGASC offers a full range of workshops, seminars and individual consultations to help
students identify and develop the academic skills they need for success in their studies.
For those students attending UTM with English as a second (or third or fourth!) language,
support is available from the RGASC for assistance with academic skills development. Whether
you are having difficulty with writing a paper, struggling with note-taking, having problems
understanding lectures, or just need some guidance on how to get the most out of your time in
class, strategists are available to assist you with your needs.
There are certain ways that you can get on-campus help, either through booking a one-to-one
appointment, dropping into the RGASC during drop in hours, or by attending one of the
many workshops available.
Contact
The RGASC is located on the 3rd floor of the Library (HMALC); Open: 9 a.m. to 4 p.m. Monday to Friday
14 | P a g eSummer ACE@UTM 2018
Eating on Campus
Students living in campus residence: A Student Meal Plan is included in your Residence fees to
ensure that your dining requirements are covered for the session.
Students living off-campus: You can choose to purchase a Student Meal Plan to cover your food
expenses on campus, if you know that you will be spending time on campus outside of just going
to classes. Alternatively, you can pay for food on campus with cash or debit/credit card.
How to purchase food on campus using the Student Meal Plan:
Student Meal Plan funds go directly onto your TCard. Bring your TCard with you when
purchasing food on campus, the cashier will swipe your TCard during the payment. You need to
carry your TCard with you.
Contact
Hospitality and Retail Services
Davis Building, DV3127; mealplan.utm@utoronto.ca; 905-569-4795
MiWay: Taking the Mississauga Transit
As part of your incidental fees, UTM students are provide a U-Pass. A U-Pass is a student
transit card allowing unlimited fare-free rides on MiWay, Mississauga's transit system.
How to use the U-Pass:
A U-Pass holder simply shows the MiWay driver her or his U-Pass card and T-Card (UofT
student ID) when boarding.
Summer U-Pass is in effect July 4 through August 31.
Fall/Winter U-Pass is in effect September 1 through April 30.
Where to collect your U-Pass:
The Student Centre InfoBooth (help desk) can assist you on obtaining your U-Pass. Bring your
T-card with you when you go pick up your U-Pass.
MiWay bus routes from UTM campus bus stop:
• Going to Square One Shopping Center – take the 110N bus
• Going to South Common Mall – take the 1C W, 110N or 101W buses
• Going to Islington Subway TTC Station – take the 1CE or 101E
• Going to Streetsville – take the 44N
• Going to Meadowvale Town Centre – take the 44N
• Going to Westdale Mall – take the 1CE, 44S or 101E
• Going to Clarkson GO Station – take the 110S
Contact
University of Toronto Mississauga Students’ Union (UTMSU)
Student Centre, Information Booth; infobooth@utmsu.ca; 905-828-5420
15 | P a g eSummer ACE@UTM 2018
Health and Insurance Matters
UTM Health & Counselling Centre (HCC)
The HCC is staffed by a team of doctors, nurses, psychiatrists, and registered dieticians that
provide quality medical care and counselling support to students on campus. The services of
HCC are accessible to all UTM students - domestic and international. HCC consultations are
confidential and appointments can be made over the phone or in person. What the HCC can do
for you:
• Medical care: treatment of injuries, allergies, cold & flu, chronic illnesses, nutritional
counselling, birth control;
• Personal counselling & support: one-on-one counselling and group therapy programs to
assist students experiencing anxiety, stress, depression, relationship conflict, and more;
• Dietician consultation: registered dieticians can offer professional advice on personalized
eating plans, healthy body weight, food intolerance diet, and special diets for health
conditions;
• Other services: provides students over-the-counter medication, nicotine replacement
therapy, insurance and UHIP claim forms, free condoms, menstrual pads, and allergy
injections.
Contact
Health & Counselling Centre health.utm@utoronto.ca
Davis Building, DV1123A 905-828-5255
AccessAbility Resource Centre
The AccessAbility Resource Centre provides services and academic accommodations to
students who have a documented learning, physical, sensory, mental health disability or medical
condition. Students with visible or invisible disabilities such as mental health difficulties, chronic
health conditions, learning disabilities can seek support from this center.
Contact
AccessAbility Resource Centre access.utm@utoronto.ca
Davis Building, DV2037 905-569-4699
Athletics and Wellness Centre (RAWC)
The RAWC (pronounced “the rock”) is a facility for athletics and fitness that is open to all UTM
students. Make sure to bring your UofT Student card (TCard) in order to access the RAWC, or
borrow sports equipment such as basketballs, soccer balls and racquets. You can bring your
own lock to use the lockers in the changing room for free.
Contact
Recreation, Athletics and Wellness Centre athletics.utm@utoronto.ca
RAWC 905-828-5269
16 | P a g eSummer ACE@UTM 2018
Health / Dental Insurance
Guard Me International - Insurance for International Students
This health insurance coverage is valid for the duration of the Summer ACE studies at UTM. The
health insurance plan provides for full payment, without co-insurance or deductibles, for doctors
visits and hospitalizations for medically required urgent care, as well as for paramedical care,
medicines and urgent dental care.
KeepMe.Safe
FREE and fully confidential advising support available to international students 24/7 in their native
languages
Effective and convenient ways for students to access support via telephone, chat,
video, mobile app or web. Access support by:
• downloading the My SSP App (available from the App store/ Google Play)
• calling 1.844.451.9700, or
• visiting www.keepmesafe.org
Click here to visit Guard Me International Insurance for more information
regarding your coverage.
Note: If you are already covered under the Ontario Health Insurance Plan or another Provincial
Plan you may opt-out by contacting Olha Fihol at ace.utm@utoronto.ca
Additional Resources
• New Students Web Site
• ACORN Account
• Office of the Registrar
• Academic Calendar
• Fall-Winter Registration Guide
• Course Planner – TimeTable
17 | P a g eYou can also read
