Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
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flymango.com Why not today?
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
• CO2 canisters (compressed air cartridges) are
Here’s why you and your bike considered ‘Dangerous Goods’, thus only two
should be flying with us. canisters per person are allowed as carry-on
baggage on the plane. CO2 canisters are not
• Secure and safe bike storage premises. allowed as checked-in luggage. The current
Costs, bookings and payments. Terms and Conditions pertaining to the refusal
• Dropping-off and picking-up your bike is simple and limitation of carriage shall apply.
and convenient.
We will fly your bike to/from Cape Town via • Wheels, rims, frames and any other equipment
• Your bike doesn’t form part of your Johannesburg, Durban, Bloemfontein or Port must be checked-in as they do not comply
checked baggage. Elizabeth for only R300 (one way trip) or R350 Packing, care and handling. with IATA carry-on bagage regulations. No
if you have a tandem bike. This charge is over exceptions will be entertained.
• We guarantee that your bike will be back at your and above your airfare.
collection point within four (4) days of leaving The efficient and safe carriage of your bike to • All bikes will be subject to a security check.
Cape Town. To minimise admin and avoid long queues, we and from Cape Town is of prime importance to Please ensure that you have the key to unlock
recommend that you book and pay for your us and we will make every endeavour to ensure your bike bag or, if using a box, bring sufficient
• You can track your bike online via the BidAir flight and bike transport fee at the same time. that your bike receives appropriate care and tape to retape it securely once the security
Cargo website or telephonically if flying from/ The most efficient ways of doing this are: handling. check is completed.
to Bloemfontein & Lanseria.
• Online 24/7 at www.flymango.com Here are some tips to ensure your bike touches • Kindly note that Mango accepts no liability for
• We’ll transport your bike carefully and safely. down as safely as it took off. loss or damage to any bike, spares or equipment,
• Telephonically 07h00 to 21h00 via the Mango in part or whole, in accordance with our Terms
• Affordable pricing: R300, one way trip, or R350 Call Centre General Enquiries • It must be securely packed and placed in a bike and Conditions of Carriage. For additional peace of
for a tandem. +27 (0)86 100 1234 bag or box to prevent possible damage. Special mind, we suggest you purchase travel insurance
boxes or bags are obtainable from most bike outlets to insure your bike.
• Easy, quick booking and payment options. • Mobi app and this is the only form of packaging allowed: we
cannot accept bikes packed in bubble wrap and/or • Mango Airline’s standard Terms and
• Online at www.bidaircargo.com. plastic wrapping. Conditions apply.
Note: SAA Codeshare Guests may only pay • For ease of handling, pack your bike as follows:
the bike transport fee at an airport Mango turn the handlebars parallel to the frame, remove
Guest Service desk or their nearest Pick n Pay pedals (or turn inward), deflate tyres and put the
outlet. When booking your flight, be sure to seat down.
advise you’ll be bringing your bike so that we
can plan ahead for you. • Remove and transport all electronic equipment
separately.
• Please ensure that the box or bag is clearly marked
with your name, contact details, flight number and
Mango booking reference number.
flymango.com Why not today?
Airport drop-off/collection
procedures.
General Documentation requirements
• Please note that you can only drop-off or You must present the following
collect your bike at the airport stated on your documents at all drop-off and
booking. collection points:
• Bikes may not be collected at any of the
collection points by family members, friends or • Whereas cyclists and bikes arrive in Cape • Bike transportation proof of payment
colleagues. We will only release your bike to Town over a period of a few days, most cyclists
you personally, on presentation of the relevant return on the Sunday/Monday after the event. • Flight booking confirmation
documents (see documentation requirements). Due to the vast number of bikes transported, it
may take up to four (4) days before your bike • Valid ID document/passport or SA driver’s licence.
• Although we will try, we cannot guarantee arrives back at your collection point.
that you and your bike will be transported to/ • BidAir Cargo waybill (or baggage claim tag if flying
from Cape Town on the same flight. If you are travelling onward to another destination from/to Bloemfontein and Lanseria) - applicable only
from this airport, it is essential that you advise to collection points.
• Due to limited freight space on our aircraft, Mango in advance, and every endeavour
please be patient and allow up to four (4) days will be made to prioritise the delivery of
for the delivery of your bike to Cape Town. your bike to the collection point, for you to
collect for your onward journey. Proof of travel
• Do NOT travel long distances to collect your arrangements would be required and Mango
bike unless you know it has arrived at the cannot guarantee delivery prior to the four-day Bike drop-off/collection
collection point. You can track your bike via its waiting period.
waybill number on the BidAir Cargo website
schedule and guidelines.
- www.bidaircargo.com. (Guests from Lanseria
must call +27 (0)11 367 0470 - 08h00 to 14h00 • Please see below the full schedule of bike
Mon to Sat - track their bikes. Bloemfontein drop-off/collection dates, times and deadlines
guests must call +27(0) 87 310 4019 - 08h00 to specific to Johannesburg (ORT and Lanseria
14h00 Mon to Sat.) departure points), Durban, Bloemfontein and
Port Elizabeth and destination city Cape Town.
• Please be patient when waiting for the delivery
of your bike - it may take a while to locate your • We recommend you print this schedule - together
bike from the storage area. with this overview document - for easy reference.
flymango.com Why not today?
FLYING MANGO TO THE CAPE ARGUS PICK N PAY CYCLE TOUR: BIKE DROP-OFF/COLLECTION SCHEDULE AND GUIDELINES
D EPARTING FROM/RETURNING TO
ACTIVITIES Johannesburg: OR Tambo Johannesburg: Lanseria Durban Bloemfontein Port Elizabeth
Departure airport drop-off point Johannesburg BidAir Cargo Lanseria Airport Drop-off point Durban BidAir Cargo Warehouse Designated Mango receiving area Port Elizabeth BidAir Cargo
Warehouse Enter the public parking area and in the Departures Hall Warehouse
follow directional signage
Departure airport drop-off times 08h00 to 18h00 Sunday 22 February to 08h00 to 18h00 Sunday 1 March 08h00 - 18h00 Sunday 22 08h00 - 14h00 Monday 2 March 08h00 - 14h00 Monday 2 March
Friday 6 March 2015 until Friday 6 March 2015 February to Friday 6 March 2015 to Thursday 5 March 2015 to Thursday 5 March 2015
Mango will also accept your bike on Mango will also accept your bike Mango will also accept your bike All bikes MUST have been handed All bikes MUST have been
Saturday 7 March, but will not be on Saturday 7 March, but will not on Saturday 7 March, but will not in by no later than 14h00 handed in by no later than 14h00
liable for late delivery of your bike to be liable for late delivery of your be liable for late delivery of your Thursday 5 March Thursday 5 March
Cape Town bike to Cape Town bike to Cape Town
Cape Town collection point, times and • Prior to 4 March, bikes can be collected from the BidAir Warehouse
deadline • From 4 March, bikes can be collected from the specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)
• Hours of collection (both venues): 08h00 - 20h00 Monday to Saturday or 08h00 - 18h00 Sunday
Mango accepts no responsibility for bikes not collected by 18h00 on Saturday 7 March. Bikes not collected will be impounded but not returned to the originating airport. Cyclists will be
responsible for all costs arising from storage, transportation and safekeeping of bikes not collected
Cape Town drop-off point and times • Specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)
• 12h00 to 22h00 Sunday 8 March
• 04h00 to 22h00 Monday 9 March
• 07h00 to 20h00 Tuesday 10 March and Wednesday 11 March
Arrival airport collection point Johannesburg BidAir Cargo Lanseria Airport Drop-off point Durban BidAir Cargo Warehouse Designated Mango receiving area Port Elizabeth BidAir Cargo
Warehouse Enter the public parking area and in the Departures Hall Warehouse
follow directional signage
Arrival airport collection times 08h00 - 19h00 Monday 9 March to 08h00 - 14h00 Monday 9 March to 08h00 - 19h00 Monday 9 March 08h00 - 14h00 Monday 9 March 08h00 - 19h00 Monday 9 March
Friday 13 March Friday 13 March to Friday 13 March to Friday 13 March to Friday 13 March
Arrival airport collection deadline Bikes not collected by 19h00 on Friday Bikes not collected by 14h00 on Bikes not collected by 19h00 on Bikes not collected by 14h00 Bikes not collected by 19h00 on
13 March will be impounded and a fee Friday 13 March will be Friday 13 March will be Friday 13 March will be Friday 13 March will be
levied * impounded and a fee levied * impounded and a fee levied * impounded and a fee levied * impounded and a fee levied *
* Late collection charges
Bike owners will be charged R500 per day for all costs arising from storage,
transportation and safekeeping of bikes not collected within the stated time
# Documentation requirements
You must present the following documents at all drop-off and collection points:
• bike transportation proof of payment
• flight booking confirmation
• valid ID document/passport or SA driver’s licence
• BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein and Lanseria)
– applicable only to collection points
flymango.com Why not today?
Directions to BidAir Cargo Branch Directions to BidAir Cargo Branch
Cape Town Durban
• Take the AIRPORT APPROACH turnoff • Head southwest on the N2 (towards Stanger),
(Exit 16) off the N2
to the King Shaka International Airport
• Follow the road towards the airport • Take exit Dube Trade Port/King Shaka
International Airport partial toll road
• Keep in the FAR RIGHT HAND LANE
• Head straight through past the 1st set of
• You will run parallel to the BP garage traffic lights where the signboard reads “Car
Rentals”. Pass the 2nd set of traffic lights,
• You will come to a small traffic circle – drive signboard reads “Shaded Parking”
as if you are going straight over it
• At the 3rd set of traffic lights, turn right where
• You will drive over three speed bumps signboard reads “Dube Trade Port/Cargo
Terminal”
• Follow the road for +/- 1 km
• Continue down the road, 1st landmark is Avis
• We are the fifth turning on the right hand Car Rentals, 2nd landmark is the ATNS building
side (white Air Traffic Control Tower)
• You will see security booms in front of you • Pass the 1st right entrance which is the ATNS
entrance; continue to the 2nd entrance on the
• We are straight in front of the security booms right which is the security area, kindly ensure
you have a valid SA driver’s licence or ID
document
• Drive through and park in the open
parking, then proceed to door no 1 marked
“BidAir Cargo”
GPS Co-Ordinates: S 33 57.703 E 018 35.668 GPS Co-ordinates: 29° 36’ 19.17” 31° 6’ 53.68”
Please feel free to contact us on +27 (0)21 935 6100,
Please feel free to contact us on +27 (0)32 815 2316,
08h00 - 20h00 Mon - Sat, 08h00 - 18h00 Sun. 08h00 - 19h00 Mon - Fri.
flymango.com Why not today?
Directions to BidAir Cargo Branch Directions to BidAir Cargo Branch
OR Tambo Port Elizabeth
• Coming from Johannesburg, take the R24 • Head south on the Settlers Highway/M4
and follow the signs for the R21 towards Pre- towards Exit 4
toria past the passenger terminal at the airport
• Turn right into Walmer Road
• On the R21 to Pretoria, take the first off ramp
(Voortrekker Road/Kempton Park turnoff) • Continue onto Heugh Road/M9
• Turn right and go under the ramp and • Turn left into 3rd Avenue
continue straight through a set of traffic lights.
Follow the curve of the road for about 150 • At the roundabout, take the 2nd exit onto
metres, on your left hand side you will see a De Havilland
security check in.
• Turn left into Airport West Road
• Once signed-in, look straight ahead and
you will see the BidAir Cargo logo above • Take the 1st right into Boeing Street
Warehouses 7-8
GPS Co-ordinates: 26° 06’ 48” S 28° 14’ 23” E GPS Co-ordinates : 33° 59’ 025” S25° 36’ 670” E
Please feel free to contact us on +27 (0)11 230 4600, Please feel free to contact us on +27 (0)41 581 5280,
08h00 - 19h00 Mon - Fri. 08h00 - 19h00 Mon - Fri.
flymango.com Why not today? Contact details: If you require any further information, please contact any of the following numbers. • Mango Call Centre General Enquiries +27 (0)86 100 1234, 07h00 - 21h00 • Lanseria Baggage Office +27 (0)11 367 0470, 08h00 - 14h00 Mon - Sat • Mango Baggage Enquiries Bloemfontein International Airport +27 (0)87 310 4019, 08h00 - 14h00 Mon - Sat
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