Genuine Mercedes-Benz Remanufactured Parts Portfolio Overview - An exchange that pays off
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Genuine Mercedes-Benz Remanufactured Parts Portfolio Overview An exchange that pays off Publication Date: April 2014
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured Sprinter and Passenger Car Engines? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Model Application Current MSRP* A642010724380 Sprinter $11,300 A642010734380 Sprinter $11,300 A272010770280 Sprinter $10,530 A642010524580 Sprinter $10,340 A612010584480 Sprinter $8,420 A642010204580 Sprinter $11,380 A642010534580 Sprinter $10,280 A642010724380 Sprinter $11,300 A642010734380 Sprinter $11,300 A642010264380 Passenger Car $14,410 A642010114380 Passenger Car $14,860 A642010204780 Passenger Car $12,860 A642010234380 Passenger Car $14,860 MBUSA accepts all 112, 113, 272, 273 and 275 engine core returns that have experienced hydro-lock or other severe damage. Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured Sprinter and Passenger Car Engines available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 2 Reman Portfolio Overview as of April 2014 CLK/E smart CLA C E CLS S CL SL SLK G M GLK R Sprinter Coupe Aggregates Axle transmission ● ● ● ● ● ● ● ● Engine ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Transfer case ● ● ● Transmission, automatic ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Transmission, mechanical ● ● ● ● ● ● Cylinder head (pre-assembled) ● ● ● ● ● ● ● ● ● ● ● ● ● Mechanical Components AIRMATIC®/ABC® suspension ● ● ● ● ● A/C compressor ● ● ● ● ● ● ● ● ● ● ● ● ● ● Brake caliper/Master cylinder ● ● Clutch (clutch disc) ● ● ● ● ● ● ● ● ● Counter shaft ● ● ● Flywheel ● ● ● Main shaft (prop shaft) ● ● ● Power steering pump (hydraulic pump) ● ● ● ● ● ● ● ● ● ● ● Pressure plate ● ● ● ● ● ● ● ● Shift valve (shift-valve body) ● ● ● ● ● ● ● ● ● ● ● Steering/Steering rack ● ● ● ● ● ● ● ● ● ● ● ● Torque converter ● ● ● ● ● ● ● ● ● ● ● ● Turbocharger ● ● ● ● ● ● ● ● ● ● ● ● Water pump ● ● ● ● ● ● ● ● ● ● ● Fuel Systems & Exhaust Systems Catalyst (exhaust pipe) ● ● ● ● ● ● ● ● ● ● ● ● ● ● Diesel particulate filter (DPF) ● ● ● ● ● ● ● Injection nozzle ● ● ● ● ● ● ● ● ● ● ● Injection pump ● ● ● ● ● ● ● ● ● ● Electric & Electronic Components Alternator ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Engine control unit ● ● ● ● ● ● ● ● ● ● ● ● ● Instrument cluster ● ● ● ● ● ● ● ● ● Navigation/COMAND system ® ● ● ● ● ● ● ● ● ● ● ● ● ● Radio ● ● ● ● ● ● ● ● ● ● ● ● ● Starter ● ● ● ● ● ● ● ● ● ● ● ● ● ● Transmission control unit ● ● ● ● ● ● ● ● ● ● Vehicle communication ● ● ● ● ● ● ● ● ● ● ● e-Mobility E-Engine ● ● HV-Battery ● ● Power electronics ● ● Total availability not guaranteed. Look for more product availability in the future. 3
Introduction Mercedes-Benz offers remanufactured parts in over 30 different product lines which gives your customers an ideal low-cost alternative to new Genuine Mercedes-Benz Parts for vehicle repairs that are in line with the age and current market value. Parts that Preserve. OUR Remanufactured Parts offer: Quality. Standards. Savings. Quality. Genuine Mercedes-Benz Remanufactured Parts All Genuine Mercedes-Benz Remanufactured Parts meet maintain the value and performance of the vehicle and set the same standards for quality, reliability and value as new a standard for quality and reliability that other aftermarket Genuine Mercedes-Benz Parts. Besides reducing the burden parts may not be able to match. on the environment, remanufactured parts offer a cost-savings benefit you can pass on to your customer. And, with every Availability. All Genuine Mercedes-Benz Remanufactured core part returned to us, you can save on disposal costs Parts supplied by Mercedes-Benz dealerships are available which is an added benefit to you and your business. either on demand or at short notice. Precise Fit. Genuine Mercedes-Benz Remanufactured Parts include powertrain, mechanical parts, and electronics and are available through the dealer network designed specifically for the vehicle. Competitive Pricing. Genuine Mercedes-Benz Remanufactured Parts are less expensive than new parts and sustain a profitable remanufacturing cycle in the long term. Returning core parts to your local dealership saves on the cost of disposal and can provide a lower cost of ownership for drivers. Warranty. Genuine Mercedes-Benz Remanufactured Parts have the same warranty coverage that applies to new Genuine Mercedes-Benz Parts. Environmental Benefits. Genuine Mercedes-Benz Remanufactured Parts can reduce the environmental impact because they do not require new materials and use less energy for production. 4
Defining Remanufacturing The differences in terms of how a part is brought back to working condition are often subtle, but important as they frequently carry different or shorter warranties. What it means What it doesn’t mean When a part, also known as a core, is inoperative or worn • Repaired: usually refers to a part that is simply made out, a comprehensive remanufacturing process will take operational again. place. First, the core is disassembled so that the subsystem and components can be cleaned, tested, repaired/reworked • Recycled: typically refers to a salvaged/used part. or replaced. Then, the components are brought back to • Restored/Reconditioned: refers to older parts that production specification, reassembled and tested. When the typically are “freshened.” expected performance of the reassembled equipment can be defined and warranted, the process is complete. • Rebuilt: refers to a simple replacement of only those components that may be broken or unusable, without a complete disassembly and inspection. Benefits to the Environment When you need a new part for your vehicle, you can help the environment by asking your dealer about our extensive line of Genuine Mercedes-Benz Remanufactured Parts. Since they are not produced entirely from scratch, remanufactured parts require significantly less energy for their production. This means that precious raw materials are saved, and emissions are cut. Typically, remanufacturing offers up to 80% savings in material consumption, and up to 90% savings in energy costs. 5
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured AIRMATIC® Struts? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Model Application Current MSRP* A221320551380 S-Class & CL-Class (BR221 & BR216) $1,140 A164320591380 GL, M-Class & R-Class (W/X164 & BR251) $930 A211320122580 E-Class & CLS-Class (BR211 & BR219) $753 A211320162580 E-Class & CLS-Class (BR211 & BR219) $683 A219320111380 CLS-Class (BR219) $928 A219320121380 CLS-Class (BR219) $928 Introducing more than 70 additional AIRMATIC® struts to the Genuine Mercedes-Benz Remanufactured Portfolio with up to a 30% price reduction on MSRP. Includes a variety of vehicle applications, such as 211, 164/251/230/216/221 and more. Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured AIRMATIC® Struts available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 6
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured Power Steering Racks? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Model Application Current MSRP* A164460050080 W/X164 $1,240 A220460250080 W215/220 $900 Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured Power Steering Racks available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 7
Limited Warranty Coverage Genuine Mercedes-Benz Remanufactured Parts have the same limited warranty coverage that applies to new Genuine Mercedes-Benz Parts. THE LIMITED WARRANTY CoverS NO CHARGE Warranty Repair Defects. Mercedes-Benz USA, LLC (MBUSA) warrants Warranty repair will be made at no charge for parts and to the original purchaser and each subsequent owner labor when performed at an authorized Mercedes-Benz of Genuine Mercedes-Benz Parts, equipment, or factory Center (passenger car or light truck, as applicable). approved accessories — except tires — installed on a Mercedes-Benz vehicle operated in the USA under normal use and service to be free from defects in material and workmanship. WebParts Advantages to webparts ONLINE PARTS Warranty Period* ORDERING TOOL: PASSENGER CARS • Online parts look-up based on the latest online Spare parts: 12 months, unlimited mileage from the date EPCnet version. of purchase. Engine and long blocks: 48 months or 50,000 miles, • Increased price transparency. whichever comes first from the date of purchase. • Online display of parts availability to improve Transmissions: 24 months or 24,000 miles, whichever ordering reliability. comes first from the date of purchase. • Time savings and improved efficiency due to simple order SPRINTER process. Spare parts: 12 months, unlimited mileage from the date • Automatic order email notification. of purchase. • Improved long-term partnerships. Engine and long blocks: 36 months or 36,000 miles, whichever comes first from the date of purchase. Transmissions: 24 months or 24,000 miles, whichever comes first from the date of purchase. SMART Spare parts: Please refer to the appropriate section of the Warranty Manual. Engine and long blocks: 24 months or 24,000 miles, whichever comes first from the date of purchase. Transmissions: 24 months or 24,000 miles, whichever comes first from the date of purchase. Warranty Coverage Period The warranty period begins on the date of purchase of the Dealers, for more information on WebParts, a how-to guide part or accessory. The dealer (passenger car or light truck, on sponsoring your ISP customers, training documents and as applicable) must be furnished with the customer’s copy a video tutorial, please visit the new “WebParts” section. of the original sales receipt on counter sales or the Click on the PAC website link. customer’s copy of the repair order on dealer installations The WebParts URL is https://aftersales.i.daimler.com to validate the date of purchase. *Warranty information as of April 2013. This information is subject to change. Please always refer to the Warranty Policies and Procedures Manual for more up-to-date and specific parts coverage. 8
THE LIMITED WARRANTY DOES NOT Cover: Non-Defective Parts. All parts, including parts sold Damage Due to Accidents, Misuse or Negligence. over-the-counter (non-authorized Mercedes-Benz Parts damaged due to abuse, misuse, neglect, alteration Center installation) are subject to warranty parts testing. or accident, or which have been improperly installed, If a warranty part test result shows “No trouble found,” repaired, lubricated, or used in applications for which they MBUSA will debit the dealer for the entire claim. were either not designed or approved by MBUSA. Defects For parts sold over the counter, the dealer is entitled or damage from improper testing, operation, maintenance, to recover any expenses from the installer. adjustment, or alteration or modification of any kind. Transferred Parts. Any service parts equipment Normal Maintenance. The expense for cleaning, and accessories transferred between vehicles after adjusting, or replacing parts, such as but not limited installation are no longer covered by this warranty. to, air, oil, and fuel filters, windshield wiper blades, light Extra Expenses. This warranty does not cover payment for bulbs, distributor points, and condensers, in the course loss of use of the vehicle during warranty repairs nor of normal maintenance, is the owner’s responsibility. lodging bills, substitute transportation, rentals, other travel The expense for replacing spark plugs that are oil or costs, towing, telephone calls, loss of pay or any other lead fouled or which fail due to the use of low grade fuel, indirect or consequential damage. improper selection of heat range or misapplication is the owner’s responsibility. Damage Caused by Repair Parts. Malfunctions caused by the use of other than original Mercedes-Benz service parts and accessories. Damage from the Environment. Parts made from cloth or leather (upholstery, convertible tops, trim items) wood, paint or chrome, which have been affected by airborne fallout, such as chemical and tree sap, or by road salt, hail, windstorm or other environmental factors. Damage caused by an act of God, including without limitation, earthquake, fire, flood, storms or other acts of nature. Damage to Glass. Glass breakage or scratches are not covered unless positive physical proof that they are a result of a manufacturing defect can be established. Non-authorized Mercedes-Benz Center Installation. for any questions regarding Labor for removal and replacement of defective parts and an Extended Limited Warranty, accessories sold by an authorized Mercedes-Benz Center (passenger car or light truck, as applicable) if the call 1-800-FOR-MERcEDES. subsequent repair is performed by a non-authorized repair facility. Labor charges shall be paid only for services provided by an authorized Mercedes-Benz Center (passenger car or light truck, as applicable). 9
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured Rear Axle Differentials? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Model Application Current MSRP* A171350261480 SLK-Class $2,470 A204350051480 C-Class/E-Class $1,190 A204350071480 GLK-Class/C-Class $1,400 A204350101480 C-Class/E-Class $1,275 A204350471480 C-Class/E-Class $1,610 A204350541480 GLK-Class $2,795 A207350031480 C-Class/E-Class $1,805 A212350141480 SL-Class/E-Class/GLK-Class/C-Class $1,145 A230350421480 E-Class/CLS-Class $1,625 A230350721480 SL-Class $1,905 A230350761480 SL-Class $2,690 A231350001480 E-Class/GLK-Class $2,190 Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured Rear Axle Differentials available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 10
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured NAG1 and NAG2 Automatic Transmissions? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Current MSRP* A211270640287 $3,680 A164270420287 $3,850 A171270960080 $3,800 A203270110087 $2,910 A204270610080 $3,820 A204270630080 $3,820 A221270863087 $3,710 A251270260180 $3,710 Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured NAG1 and NAG2 Automatic Transmissions available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 11
Core Parts Return Guidelines PACKING INSTRUCTIONS All core parts require the MBUSA Return Label be attached to them. They are to be packed in cages and have the Return Document also included. Both the Return Labels and Return Documents are printed in Paragon. Please note: all shipments that contain hazardous materials must be identified, packed, marked, labeled and documented in compliance with all applicable IATA-DGR and 49 CFR (U.S. DOT) HAZMAT shipping regulations. If a dirty or undrained core is received, you will be contacted and advised of the deficiency and remedial action will be taken on our part. We will absorb the cost to clean and/or drain the first non-compliant core received. You will also be advised as to requirement compliance for all future core returns. Prepare part(s) shipments to the PDC/Dealers as • All fluids (oil, A/T fluid, fuel, P/S fluid) must be follows: completely drained. • Where applicable, the exchange unit shipping • Reinstall all packing plugs and caps if applicable (i.e., A/C carton is to be reused when returning cores. Also, reuse compressors, engine, transmissions, etc.). the packing material to secure the core in the carton. • The exterior of the core must be completely cleaned. • Properly pack the part in either the original box or a All heavy accumulation of oily dirt, grease and grime must suitably sized box. be removed; use a degreaser, high-pressure hot water hose, power washer or steam hose. Do not allow water • Wrap the part in protective packing material to to enter the core. restrict movement and avoid damage to other parts before placing into outer shipping container. • All engine cores must have the water pump reinstalled and torqued to the block according to Service • Do not combine heavy and lightweight parts within the Specifications. The water pump is used as a lifting point same box. Example: Transmission and phone; alternator during the unloading process at the factory. It is important and COMAND®. to follow this requirement in order to prevent injury or • Ship HAZMAT items according to government damage. regulations. • The engine core is to be secured in the shipping • Carefully pack all items to ensure they are not palletainer and, if available, reinstall the protective damaged by other parts. plastic bag supplied with the exchange unit. Note: MBUSA, LLC parts distribution center network reserves the right to reject the core part return if the part(s) were not properly packaged according to the guidelines described above. 12
Core Return Quick Reference Guide 1) properly drain and clean core unit Dealer Benefits: Acceptance of core unit for credit, reduced core rejections, adherence to HAZMAT standards, increased safety during handling and continuous remanufactured product availability. Core unit is not drained and Core unit is properly cleaned contains oil and grease. and drained of all fluids. 2) properly package core unit Dealer Benefits: Acceptance of core unit for credit, reduced core rejections, prevention of damage to part and continuous remanufactured product availability. Core unit does not properly fit Core unit is properly boxed. in the box. 3) properly package electronic core unit Dealer Benefits: Acceptance of core unit for credit, reduced core rejections, prevention of damage to part and continuous remanufactured product availability. Electronic core unit is not Electronic core unit is properly wrapped in the properly wrapped in the antistatic bag and the box antistatic bag and the box does not fit. fits the unit properly. 4) properly label core unit Dealer Benefits: Acceptance of core unit for credit, faster receipt of core credit, reduced core rejections and continuous remanufactured product availability. Return label covers the part Return label does not cover number label. the part number label. 13
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured Catalytic Converters? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Part Number Model Application Current MSRP* A211490081980 E-Class/CLS-Class $890 A211490091980 E-Class/CLS-Class $581 A203490282080 C-Class $206 A163490971480 M-Class $420 A170490032080 SLK-Class $255 A210490934780 E-Class $275 A210490954780 E-Class $735 A220490612080 S-Class/CL-Class $555 A220490622080 S-Class/CL-Class $555 A230490371980 SL-Class $685 Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured Catalytic Converters available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 14
Mercedes-Benz Remanufactured Parts Program An exchange that pays off Why use Genuine Mercedes-Benz Remanufactured Starters and Alternators? • Quality. They meet the same standards for reliability and value as new Genuine Mercedes-Benz Parts. • Eco-friendly. You can help lessen environmental impact by reducing material Genuine consumption up to 80% and energy costs up to 90%. • Sustainability. By returning core parts to us, you can contribute to future Remanufactured remanufactured parts supplies and save on disposal costs. Parts • Savings. Reusing materials, reducing energy production and exchanging core parts with us can help you pass savings on to your customers. Current Part Number Description Model Application MSRP* A006151060183 Starter 202 (C280), 210 (E320, E420) $255 A004151780183 Starter 210 (E420 & other models) $287 A005151340183 Starter 202 (C220, C230) $186 A005151650183 Starter 220 (S430, S500) $298 A005151660183 Starter 202 (C280), 210 (E320, E430) $223 A013154810283 Alternator 163 (ML320, ML430, ML500) $251 A009154020283 Alternator 202 (C280) $332 A010154290283 Alternator 208 (CLK430, CLK55), 210 (E430, E55) $326 A010154320283 Alternator 220 (S430 & other models) $369 A010154460283 Alternator 202 (C220, C230) $335 A010154470283 Alternator 202 (C220, C230) $332 A011154320283 Alternator 202 (C230, C280) $335 Listed above is a sample of the wide selection of Genuine Mercedes-Benz Remanufactured Starters and Alternators available. Please refer to the EPC for complete parts availability. Be on the lookout for additional remanufactured parts at competitive pricing throughout 2014. For additional reduced-priced products, please visit www.mbwholesaleparts.com. *Price excludes core deposit. Pricing valid as of January 2014. 15
Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645 1-800-FOR-MERCEDES MBUSA.com All information contained in this publication has been approved as of the publication date, but details are subject to change. All rights reserved. Reproduction or translation in whole or part is not permitted without written authorization from the publisher. © 2014 Mercedes-Benz USA, LLC. A Daimler Company. PSMKG-0313-RPRBMB. Printed in the United States of America.
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