Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
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Research methodology A mobile survey conducted A sample of n=1000+ using InMobi Pulse Indonesian smartphone users The Leading Mobile Consumer Intelligence Platform Respondents recruited programmatically Results targeted and weighted to be via the InMobi mobile advertising platform representative of Indonesia’s in January 2021 smartphone population
Understanding the Connected Indonesian Consumer A Rising Middle Class An Emerging Young Population 69% 29.7 of Indonesians earn up to is the median age of IDR 50,000,000 per Indonesians in 2021[1] annum A Tech Savvy People A Giving Community 63% 74% of Indonesians will of Indonesians will be making make purchases this purchases for their family this Festive Season on Ramadan Mobile Source: [1] Statista
What are Indonesians most looking forward to this Ramadan? 2021 : A Family-first Ramadan 40% 26% With lockdowns coming into effect just 24% 19% before Ramadan in 2020, Mudik Travel was not possible. However, with vaccination drives starting in mid- Travel back to my Attend Iftaar Parties Visit Ramadan Availing online January, Indonesians are hopeful that hometown Bazaars shopping offers they will be able to travel home this Ramadan. Who will Indonesians shop for this Ramadan? Women, especially those who oversee households, are excited to visit Ramadan bazaars while men are 50% excited to reconnect with their social circles as they look forward to attending Iftar parties. 28% 24% 11% For My Household/ For Myself Extended Family Friends Family Members
What are Indonesians Planning to Buy in 2021? Groceries Clothing Gift Packages Consumer spending is 38% 43% 15% set to return this Festive Season Where will Indonesians learn about Festive offers from? Mobile Social Circles TV Physical Stores 53% 23% 16% 9%
32% 25% 25% 20% How will 15% 15% Indonesians spend 13% 12% their time as they fast? Watching Playing Browsing Listen to Music Reading News Online Chat Study Online Browsing and Movies / Games Social Media (radio, Spotify, with Family / Researching Series / Video etc) Friends Online for Content Shopping
Watching Videos and Gaming stand out as the favorite activity of Top Activity for ages 14-44 Indonesians during Ramadan Watching 14-44 Top Activity Movies for Women Watching Top Activity Movies for ages 45-54 Reading 45-54 News Top Activity for Men Top Activity Playing for ages 55+ Games Online 55+ Shopping Source: InMobi Pulse Ramadan Season Survey for Indonesia, Jan 2021
App usage peaks right before Ramadan Shopping 82% 03 MARCH 04 APRIL 05 MAY Entertainment 67% W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 MUSLIM PRAYER APPS Gaming FOOD RECIPES AND DINNING APPS 45% FASHION & BEAUTY APPS Social Networking SHOPPING APPS SOCIAL & COMMUNICATION APPS 19% Pre-Ramadan Weeks Religious & Lifestyle Ramadan Month 69% Eid Al-Fitr Source: InMobi Audience Intelligence | Mar - May 2020
The dominance of the impulsive When are Indonesians planning to shop for Ramadan? Indonesian shopper 35% A whopping 79% of Indonesians plan to make purchases only during the month of Ramadan. This is a dramatic shift from 2020, 21% 23% where only 33% chose to buy 21% during Ramadan, while others planned their purchases well in advance. From March Ra madan Beginning (Mid April) Ra madan Mid (End April) Ra madan End (Early May)
The Impulsive Shopper The Planned Shopper 82% of women have not planned 35% their purchases making them of Indonesians married significantly more impulsive couples without kids will start shoppers than men this year shopping when Ramadan begins, making them the most planned demographic 57% have not decided on products 36% or categories they will be of planned shoppers have buying from in 2021 decided on the product or categories they will be buying from in 2021 62% of millennials are yet to decide on which 17% brands or products will of planned shoppers will they be shopping for in decide based on product 2021 offers and discounts
COVID-19 Impact on Ramadan Rush
Some Indonesians are hopeful of 24% will go in-store to browse but 47% of Women share strict social visiting stores this will buy online distancing measure is most crucial factor year despite the pandemic 33% of Indonesians considers sanitisation as most critical factor
? Mobile to Learn Indonesia has been a mobile-first Where will Indonesians learn about festive season nation, having jumped over the desktop sales and offers in 2021? trend. Smartphones are the anchor for 53% many Indonesians in their daily lives. 23% 16% This is reflected in their shopping plans 8% 9% 8% 7% for 2021, with mobile emerging as the primary source for information over all … … TV p re ile rs a s nd Ho to e to ob ap ap other channels. In fact, only 6% of ie lS s/ M Fr sp /L rd a ic & op oa w ys millennials rely on television to learn ily Ne kt llb Ph m s Bi De Fa about festive offers. Mobile grows as the most preferred medium of 61% of women use mobile to discover discovery in 2021 53% products/services while 58% of families 52% 48% with children rely on their smartphones 47% for the same. Mobile Others 2020 2021
Mobile emerges as the most preferred source for exploration in 2021 Mobile to Explore 78% 58% 42% While Indonesia has always been a 22% mobile first one nation, the reliance on smartphones as an anchor in the day Mobile Others to day lives of individuals has only 2020 2021 further been catapulted due to the pandemic. Indonesians’ most preferred channel to research and explore There has been a phenomenal growth 78% of 84% in mobile as a channel to explore making it the medium of choice by a 22% long way especially when compared to 10% other sources including in-store and desktops. Mobile Physical Store Desktop
Mobile to Buy 67% Indonesians’ most preferred buying of women count smartphones as channel their preferred channel for shopping 63% 29% 9% Mobile Physica l Store Desktop 71% Indonesia of millennials look at smartphones as the medium that will fulfill all their buying needs this Ramadan Mobile Dominates 2021 Shopping 75% 63% 63% 25% 37% of married Indonesians with children will buy on Mobile Mobile Others 2020 2021
The InMobi View on 2021 Ramadan The onset of the pandemic has changed consumer behaviour definitively across the globe. While some of these changes may not be new, the lockdowns have only further accelerated adoption of shifting behaviour. A transformation largely anchored by smartphones, this change is especially pronounced in the mobile-first economy of Indonesia. This year, Indonesians are hopeful despite the difficulties they faced in 2020. They are excited to reunite with their families and spend significantly on them despite reduced incomes. While some Indonesians are hoping to go back into retail stores, mobile will continue to be the device where they learn about new products and services, explore their options in the market and make their final purchases.
What brands need to remember in #TheNewNormal Consumer Sentiment Understand Changing Invest in the Rebounds Behavior Mobile Universe Despite a tough 2020, Consumers are price Users are researching, exploring Indonesians are excited for conscious and unplanned and buying on their Ramadan in 2021 now more than ever! smartphones!
InMobi Marketing Cloud Understand Engage Interested in learning more? Write to us at & & mobilemarketing@inmobi.com Identify Acquire Powered by Mobile Intelligence Transparent Always On Integrated
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