Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands

Page created by Ricardo Harris
 
CONTINUE READING
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
Building Resilient Brands

Gearing up for
Ramadan 2021
Indonesia
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
Research methodology

                       A mobile survey conducted                     A sample of n=1000+
                          using InMobi Pulse                       Indonesian smartphone
                                                                            users
  The Leading
     Mobile
   Consumer
  Intelligence
    Platform
                   Respondents recruited programmatically       Results targeted and weighted to be
                   via the InMobi mobile advertising platform      representative of Indonesia’s
                                in January 2021                       smartphone population
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
Understanding the Connected Indonesian Consumer

 A Rising Middle Class                  An Emerging Young Population

                 69%                    29.7
of Indonesians earn up to               is the median age of
      IDR 50,000,000 per                Indonesians in 2021[1]
                  annum

A Tech Savvy People
                                        A Giving Community
               63%                      74%
   of Indonesians will
                                        of Indonesians will be making
  make purchases this
                                        purchases for their family this
    Festive Season on
                                        Ramadan
               Mobile

                                                                 Source: [1] Statista
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
Shifting
Priorities During
a Different
Ramadan
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
What are Indonesians most looking forward to this Ramadan?
2021 : A Family-first
Ramadan                                           40%

                                                                      26%
With lockdowns coming into effect just                                                    24%
                                                                                                             19%
before Ramadan in 2020, Mudik Travel
was not possible. However, with
vaccination drives starting in mid-        Travel back to my Attend Iftaar Parties   Visit Ramadan      Availing online
January, Indonesians are hopeful that         hometown                                   Bazaars       shopping offers
they will be able to travel home this
Ramadan.
                                         Who will Indonesians shop for this Ramadan?
Women, especially those who oversee
households, are excited to visit
Ramadan bazaars while men are                     50%
excited to reconnect with their social
circles as they look forward to
attending Iftar parties.                                              28%
                                                                                          24%

                                                                                                              11%

                                          For My Household/        For Myself        Extended Family       Friends
                                                Family                                   Members
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
What are Indonesians Planning to Buy in 2021?

                         Groceries            Clothing         Gift Packages

Consumer spending is       38%                 43%                 15%
set to return this
Festive Season
                       Where will Indonesians learn about Festive offers from?

                        Mobile       Social Circles      TV       Physical Stores

                        53%             23%              16%            9%
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
32%

                                       25%          25%

                                                                   20%

How will                                                                        15%           15%
Indonesians spend                                                                                            13%
                                                                                                                           12%

their time as they
fast?
                       Watching       Playing    Browsing     Listen to Music Reading News Online Chat    Study Online Browsing and
                       Movies /       Games     Social Media (radio, Spotify,             with Family /                Researching
                     Series / Video                               etc)                       Friends                    Online for
                       Content                                                                                          Shopping
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
Watching Videos and Gaming stand
out as the favorite activity of                                       Top Activity
                                                                      for ages 14-44
Indonesians during Ramadan
                                                                      Watching
                                                   14-44
  Top Activity                                                        Movies
   for Women
Watching                                                              Top Activity
  Movies                                                              for ages 45-54
                                                                      Reading
                                                   45-54              News
                 Top Activity
                     for Men
                                                                      Top Activity
                 Playing                                              for ages 55+
                 Games                                                Online
                                                    55+               Shopping
                                   Source: InMobi Pulse Ramadan Season Survey for Indonesia, Jan 2021
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
App usage peaks right before Ramadan
                                                                                                                             Shopping

                                                                                                                                 82%
03 MARCH 04                                   APRIL                05               MAY                                      Entertainment

                                                                                                                                 67%
  W1       W2   W3    W4        W1       W2          W3     W4       W1        W2      W3        W4

                                                          MUSLIM PRAYER APPS                                                 Gaming
                     FOOD RECIPES AND DINNING APPS
                                                                                                                                 45%
                              FASHION & BEAUTY APPS

                                                                                                                             Social Networking
SHOPPING APPS

                                                                   SOCIAL & COMMUNICATION APPS
                                                                                                                                 19%
       Pre-Ramadan Weeks
                                                                                                                            Religious & Lifestyle
                                                                 Ramadan Month
                                                                                                                                 69%
                                                                                       Eid Al-Fitr
                                                                                                      Source: InMobi Audience Intelligence | Mar - May 2020
Gearing up for Ramadan 2021 - Indonesia Building Resilient Brands
The dominance of
the impulsive                                  When are Indonesians planning to shop for Ramadan?
Indonesian shopper                                                                          35%
A whopping 79% of Indonesians
plan to make purchases only
during the month of Ramadan.

This is a dramatic shift from 2020,
                                      21%                     23%
where only 33% chose to buy                                                                                             21%
during Ramadan, while others
planned their purchases well in
advance.

                                      From March     Ra madan Beginning (Mid April)   Ra madan Mid (End April)   Ra madan End (Early May)
The Impulsive Shopper   The Planned Shopper
                       82%
 of women have not planned
                                                                               35%
their purchases making them                                                    of Indonesians married
  significantly more impulsive                                                 couples without kids will start
 shoppers than men this year                                                   shopping when Ramadan
                                                                               begins, making them the most
                                                                               planned demographic

                       57%
have not decided on products                                                   36%
    or categories they will be                                                 of planned shoppers have
          buying from in 2021                                                  decided on the product or
                                                                               categories they will be buying
                                                                               from in 2021
                      62%
       of millennials are yet
          to decide on which                                                   17%
      brands or products will                                                  of planned shoppers will
      they be shopping for in                                                  decide based on product
                         2021                                                  offers and discounts
COVID-19 Impact on
Ramadan Rush
Some Indonesians
are hopeful of         24% will go in-store to
                       browse but
                                                                      47% of Women
                                                                      share strict social
visiting stores this   will buy online                                distancing measure is
                                                                      most crucial factor
year despite the
pandemic

                                          33% of Indonesians
                                          considers sanitisation as
                                          most critical factor
?   Mobile to Learn
Indonesia has been a mobile-first                      Where will Indonesians learn about festive season
nation, having jumped over the desktop                              sales and offers in 2021?
trend. Smartphones are the anchor for           53%

many Indonesians in their daily lives.                           23%
                                                                                 16%
This is reflected in their shopping plans                                                          8%               9%             8%                7%
for 2021, with mobile emerging as the
primary source for information over all

                                                                                                                                                     …
                                                                                                                                     …
                                                                             TV

                                                                                                   p

                                                                                                                   re
                                              ile

                                                                                                                                  rs

                                                                                                                                                     a
                                                               s
                                                             nd

                                                                                                                                                   Ho
                                                                                                to

                                                                                                                                  e
                                                                                                                 to
                                            ob

                                                                                                                                ap
                                                                                              ap
other channels. In fact, only 6% of

                                                            ie

                                                                                                               lS

                                                                                                                                                s/
                                            M

                                                         Fr

                                                                                                                              sp
                                                                                              /L

                                                                                                                                                rd
                                                                                                                a
                                                                                                              ic
                                                        &

                                                                                            op

                                                                                                                                              oa
                                                                                                                             w
                                                                                                           ys
millennials rely on television to learn

                                                       ily

                                                                                                                          Ne
                                                                                         kt

                                                                                                                                           llb
                                                                                                        Ph
                                                      m

                                                                                          s

                                                                                                                                         Bi
                                                                                       De
                                                    Fa
about festive offers.

                                                         Mobile grows as the most preferred medium of
61% of women use mobile to discover                                                    discovery in 2021
                                                                           53%
products/services while 58% of families                                                                                  52%
                                                         48%
with children rely on their smartphones                                                                                                  47%

for the same.
                                                                  Mobile                                                       Others

                                                                                              2020      2021
Mobile emerges as the most preferred
                                                   source for exploration in 2021
     Mobile to Explore                                            78%
                                                                                          58%
                                                   42%

While Indonesia has always been a                                                                        22%

mobile first one nation, the reliance on
smartphones as an anchor in the day                      Mobile                                 Others

to day lives of individuals has only                                     2020      2021

further been catapulted due to the
pandemic.                                  Indonesians’ most preferred channel to research
                                                                        and explore
There has been a phenomenal growth
                                             78%
of 84% in mobile as a channel to explore
making it the medium of choice by a
                                                                             22%
long way especially when compared to                                                                             10%

other sources including in-store and
desktops.                                   Mobile                      Physical Store                         Desktop
Mobile to Buy

          67%                                      Indonesians’ most preferred buying
          of women count smartphones as                                   channel
          their preferred channel for shopping      63%
                                                                               29%
                                                                                                            9%

                                                   Mobile                 Physica l Store              Desktop

          71%                                                                Indonesia

          of millennials look at smartphones as
          the medium that will fulfill all their
          buying needs this Ramadan

                                                     Mobile Dominates 2021 Shopping
                                                                                            75%
                                                                    63%

          63%                                        25%
                                                                                                           37%

          of married Indonesians with children
          will buy on Mobile
                                                           Mobile                                 Others

                                                                            2020     2021
The InMobi View on 2021 Ramadan

The onset of the pandemic has changed consumer
behaviour definitively across the globe. While some of these
changes may not be new, the lockdowns have only further
accelerated adoption of shifting behaviour. A transformation
largely anchored by smartphones, this change is especially
pronounced in the mobile-first economy of Indonesia.

This year, Indonesians are hopeful despite the difficulties they
faced in 2020. They are excited to reunite with their families
and spend significantly on them despite reduced incomes.
While some Indonesians are hoping to go back into retail
stores, mobile will continue to be the device where they learn
about new products and services, explore their options in the
market and make their final purchases.
What brands need to remember in #TheNewNormal

 Consumer Sentiment            Understand Changing              Invest in the
     Rebounds                        Behavior                  Mobile Universe

    Despite a tough 2020,        Consumers are price     Users are researching, exploring
 Indonesians are excited for   conscious and unplanned         and buying on their
     Ramadan in 2021             now more than ever!              smartphones!
InMobi Marketing Cloud

        Understand                      Engage                 Interested in learning more?
                                                               Write to us at
             &                            &                    mobilemarketing@inmobi.com
          Identify                      Acquire

Powered by

Mobile Intelligence   Transparent   Always On     Integrated
You can also read