FTSE 100 Enhanced Kick-Out Plan 20

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FTSE 100 Enhanced Kick-Out Plan 20
Investment Plans

FTSE 100 Enhanced Kick-Out Plan 20
Potential for early maturity at the end of years 1, 2, 3 or 4 with a fixed payment
equal to 10.75% (Option 1) or 9.75% (Option 2) per annum (not compounded).

If the Plan runs for the full 5 years 120% of any FTSE 100 growth with no upper limit.

If the FTSE 100 falls by more than 50% at any point during the Plan, and finishes
lower than the starting level, you will lose some or all of your initial investment.

                      Option 1: Investec

                      Option 2: UK Banks (HSBC Bank plc, Barclays Bank plc,
                      Santander UK plc, The Royal Bank of Scotland plc and
                      Lloyds TSB Bank plc)

Limited offer ends: 3 June 2011

Best Structured Products   Best Structured     Best Structured     Structured Product
Provider 2009, 10 & 11     Products Provider   Products Provider   Provider of the Year
FTSE 100 Enhanced Kick-Out Plan 20

Key events and dates                                      Contents
    Offer periods                                         Key events and dates                             2
    Direct investments and ISAs:
                                                          Who is Investec?                                 3
    11 April 2011 to 3 June 2011
    ISA transfers:                                        What is the aim of the
    11 April 2011 to 20 May 2011                          FTSE 100 Enhanced Kick-Out Plan 20?              3

    Plan dates                                            Your commitment                                  3
    Start Date:              20 June 2011                 Plan overview                                    4
    Final Maturity Date:     27 June 2016
                                                          What are you investing in?                       6
    Kick-Out Dates:          20 June 2012
                             20 June 2013                 What are the risks of the investment?            7
                             20 June 2014                 What is the FTSE 100 Index?                      8
                             22 June 2015
                                                          How does the Plan work?                          9

                                                          How does the UK Banks option differ?            12

                                                          Are there any compensation arrangements
Ways to invest                                            in place?                                       14
     •    Direct investment (not via an ISA)              Is this investment right for you?               14
     •    Stocks and shares ISA for 2011/12
                                                          Early Bird Interest                             15
     •    ISA transfer
                                                          How to invest                                   15
     •    SIPP/SSAS pension arrangements
                                                          Your questions answered                         16
     •     rustee, corporate, charity and nominee
          T
          investments                                     Terms and Conditions                            23

    Capitalised terms used in the brochure, unless otherwise defined, have the meanings given to them in
    the Terms and Conditions appearing on page 23 of this brochure.

2
Who is Investec?
This brochure has been prepared by Investec Structured Products which is a trading name of Investec Bank plc,
which is part of the Investec group of companies.

The Investec group is an international specialist bank and asset manager that provides a diverse range
of financial products and services to a select client base in three principal markets, the United Kingdom,
South Africa and Australia. The group was established in 1974 and currently has approximately
6,500 employees.

The Investec group is organised as a network comprising six business divisions: Asset Management,
Wealth and Investment, Property Activities, Private Banking, Investment Banking and Capital Markets.

What is the aim of the FTSE 100 Enhanced Kick-Out Plan 20?
The aim is to increase the value of your investment after 5 years, or earlier if the Plan kicks-out.

Your commitment
You must be able to commit a sum of at least £1,500 for the full 5 years.

                                                                                                             3
FTSE 100 Enhanced Kick-Out Plan 20

Plan overview
The Plan is designed to repay your initial investment and deliver a return if the FTSE 100 increases over
the Plan Term or if the Plan matures early.

There are two Plan options available: the Investec option and the UK Banks option. The UK Banks
option is designed to reduce the risk of potential loss to your investment in the event that Investec fails or
becomes insolvent. The risk to your investment will instead be dependent on the solvency of the named
UK 5 (HSBC Bank plc, Barclays Bank plc, Santander UK plc, The Royal Bank of Scotland plc and
Lloyds TSB Bank plc).

For both options:

    •   	If at the end of years 1, 2, 3 or 4 the FTSE 100 is higher than its starting level the
         Plan will mature early with a fixed payment of 10.75% per annum (Investec option)
         or 9.75% per annum (UK Banks option), not compounded.

    •   	If the Plan does not mature early and runs for the full 5 years, the return is 120%
         of any FTSE 100 growth.

Both options also aim to return your initial investment at maturity.

However, if the FTSE 100 falls by more than 50% from the starting level at any point during the
Plan and finishes lower than the starting level, your initial investment will be reduced by 1% for
every 1% fall in the FTSE 100 at the end of the Plan.

4
UK Banks option

Protection of your investment against the insolvency of Investec

In the event that Investec fails or becomes insolvent, the UK Banks option is designed to protect
against the loss of your investment. This is achieved by the existence of a portfolio of securities issued
by each of the UK 5 and/or cash and/or UK government debt. We refer to this portfolio as the ‘Collateral’.
The Collateral is held by an independent custodian, Deutsche Bank AG, London Branch. To ensure that the
Collateral is of an equivalent value to your investment, the Collateral will be maintained daily. If Investec were
to fail or become insolvent, the Collateral will be used to protect your investment value at that time.

Insolvency risk of the UK 5 (HSBC Bank plc, Barclays Bank plc, Santander UK plc,
The Royal Bank of Scotland plc and Lloyds TSB Bank plc)

Your investment is linked to the solvency of each of the UK 5. If any of the UK 5 fails or becomes insolvent,
a 20% proportion of your initial investment will be at risk for each insolvency.

The below table shows the credit ratings of the UK 5.

               UK 5                                     Moody’s Investor
                                      Fitch Ratings                         Standard & Poors
                                                        Services Limited

HSBC Bank plc                             AA                   Aa2                  AA
Barclays Bank plc                         AA-                  Aa3                  AA-
Santander UK plc                          AA-                  Aa3                  AA
The Royal Bank of Scotland plc            AA-                  Aa3                  A+
Lloyds TSB Bank plc                       AA-                  Aa3                  A+

All of the above credit ratings are as at 20 December 2010 and all are long term. Source: Bloomberg.

For more information, please see ‘What are the credit ratings of the UK 5’ on page 18.

For further details in relation to each of the options and on how we calculate returns, please see
‘How does the Plan work?’ and ‘How does the UK Banks option differ?’ on pages 9 and 12.

                                                                                                                     5
FTSE 100 Enhanced Kick-Out Plan 20

What are you investing in?
You are investing in a 5 year securities-based Plan and your money will be used to buy Securities issued
by Investec for both options. Securities are a type of debt issued by a bank. In effect you are lending money
to the bank (Investec) for the duration of the Plan. The Securities are designed to generate the Plan returns
and Investec is legally obliged to pay to you the Plan returns.
Investec is the Plan Manager for both options.
None of HSBC Bank plc, Barclays Bank plc, Santander UK plc, The Royal Bank of Scotland plc
or Lloyds TSB Bank plc has sponsored or endorsed the Plan or the Securities in any way, nor have
any of them undertaken any obligation to perform any regulated activity in relation to the Plan or
the Securities.

6
What are the risks of the investment?
 •   Your initial investment is at risk. If the FTSE 100 falls by more than 50% during the Plan and
      finishes lower than the starting level, you will lose some or all of your money.

 •   If you redeem your investment before the end of the term, you may get back less than the amount
      you originally invested.

 •   Investec option: If Investec fails or becomes insolvent (i.e. goes bankrupt or similar), you could lose
     some or all of your money.

 •   UK Banks option: If any, or all, of the UK 5 fails or becomes insolvent (i.e. goes bankrupt or similar):
      a) your investment will be at risk (20% proportion for each of the UK 5); and b) any payment you
      receive in relation to the proportion of your investment linked to any insolvency of a UK 5 bank,
      may be paid at a time which is different to the Final Maturity Date and may be paid at a time which
      is significantly later.

 •    K Banks option: If Investec fails or becomes insolvent (i.e. goes bankrupt or similar) you must rely
     U
     on the Collateral for the return of your investment. If the Collateral falls in value after we fail or become
     insolvent, it may be insufficient to cover your investment. In this circumstance you could lose some or
     all of your money.

 •    rior to the Start Date, your money will be held with Investec as banker. If we go bankrupt during
     P
     this period your money will not be protected and you could lose some or all of your money.

 •   Inflation will reduce what you could buy in the future.

 •   The past performance of the FTSE 100 is not necessarily an indication of its future performance.

 •   The tax treatment of the Plan could change at any time.

                                                                                                                 7
FTSE 100 Enhanced Kick-Out Plan 20

What is the FTSE 100 Index?
The FTSE 100 Index is a widely used benchmark for the UK stock market. The Index measures the
performance of the shares of the 100 largest companies traded on the London Stock Exchange.

The FTSE 100 is a highly international index which includes global leaders such as HSBC, Vodafone,
Royal Dutch Shell and GlaxoSmithKline. As a whole, the companies that comprise the FTSE 100 derive
more than two thirds of their revenues from outside the UK and therefore provide exposure to the world
economy as well as the UK.

8
How does the Plan work?
The diagram below shows potential returns:
                                                                              Investec option:            UK Banks option:

 End of Year 1 – Is the FTSE 100               Plan matures early.
                                   YES
 higher than the starting level?         Return of initial investment plus        10.75%                        9.75%

                NO

 End of Year 2 – Is the FTSE 100               Plan matures early.
                                   YES
 higher than the starting level?         Return of initial investment plus         21.5%                        19.5%

                NO

 End of Year 3 – Is the FTSE 100               Plan matures early.
                                   YES
 higher than the starting level?         Return of initial investment plus        32.25%                       29.25%

                NO

 End of Year 4 – Is the FTSE 100               Plan matures early.
                                   YES
 higher than the starting level?         Return of initial investment plus          43%                          39%

                NO
                                              Plan matures. Return of initial investment plus 120% of FTSE 100 growth
                                   YES
 End of Year 5 – Is the FTSE 100
 higher than the starting level?
                                   NO
                                           FTSE 100 DOES NOT fall by more than 50% during the Plan, return of initial
                                                                 investment with no growth.
                                         FTSE 100 DOES fall by more than 50% during the Plan, return of initial investment
                                                         minus 1% for every 1% fall in the FTSE 100

                                                                                                                             9
FTSE 100 Enhanced Kick-Out Plan 20

How does the Plan work? continued
For both options: The Initial Index Level is recorded at the start of the Plan and is the closing level of the
FTSE 100 on 20 June 2011.

Early Maturity

If at the end of years 1, 2, 3 or 4 the Kick-Out Level is above the Initial Index Level the Plan will mature
early and you will receive back your initial investment plus 10.75% (Investec option) or 9.75% (UK Banks
option) per annum.

At the end of years 1, 2, 3, and 4 we will use the level of the FTSE 100 to calculate the Kick-Out Levels.

The Kick-Out Levels are the average of the closing levels of the FTSE 100 on the relevant Kick-Out Date
and the four previous Business Days. The Kick-Out Dates are 20 June 2012, 20 June 2013, 20 June 2014
and 22 June 2015.

For both options, if the Kick-Out Level is equal to or below the Initial Index Level, the Plan will continue.

Maturity after 5 Years

If the Plan continues to the end of year 5, the level of the FTSE 100 is used to calculate the Final Index Level.

The Final Index Level is the average of the closing levels of the FTSE 100 on each Business Day between
24 December 2015 and 24 June 2016, both days inclusive.

For both options:

     •   If the Final Index Level is higher than the Initial Index Level, you will receive back your initial
         investment plus 120% of any FTSE 100 growth.

     •   If the Final Index Level is equal to or lower than the Initial Index Level, you will receive back your
          initial investment with no additional return, as long as the FTSE 100 has not fallen by more than
          50% from the starting level during the Observation Period.

10
•    If the Final Index Level is lower than the Initial Index Level and the FTSE 100 has fallen by more
        than 50% from the starting level during the Observation Period, then your initial investment will be
        reduced by 1% for every 1% fall (including partial percentages).

The Observation Period is the closing level of the FTSE 100 on each business day between 21 June 2011
and 24 June 2016, inclusive.

The use of averaging can reduce adverse effects of a falling market or sudden market falls shortly before maturity.
Equally, it can reduce the benefits of an increasing market or sudden market rises shortly before maturity.

                                                                                                                11
FTSE 100 Enhanced Kick-Out Plan 20

How does the UK Banks option differ?
The UK Banks option works in the same way as the Investec option but is designed to reduce the risk
of potential loss to your investment in the event that Investec fails or becomes insolvent. The risk to your
investment will instead be dependent on the solvency of the named UK 5.

Protection of your investment against the insolvency of Investec
In the event that Investec fails or becomes insolvent the Collateral will reduce the risk of potential loss to
your investment. The Collateral will be valued daily by Investec to ensure it is of an equivalent value to your
investment and will be held by Deutsche Bank AG, London Branch as independent custodian.

Investec will be required to post additional Collateral if there is a shortfall in the value of the Collateral
compared to the fair market value of the Plan. Any withdrawals or substitutions in relation to the Collateral
will be verified by an independent verification agent, Deutsche Bank AG, London Branch. If Investec were
to fail or become insolvent, then the Collateral could be accessed and used to protect your investment
value at that time.

Insolvency risk of the UK 5
The return of your investment will depend on the solvency of each of the UK 5, with a 20% proportion of your
investment being linked to each. If one of the UK 5 fails or becomes insolvent during the Plan Term 20% of
your investment will be at risk.

12
If any of the UK 5 fail or become insolvent, what might I get back?
20% of your investment will be at risk for each UK 5 bank insolvency. You are likely to get back less than the
full 20% and the amount that you receive could be close to zero. In determining the amount you will receive
and the date on which you will receive such amount Investec will endeavour to treat you as if you had held a
similar retail structured product with the insolvent UK 5 bank. The amount you will receive in relation to that
20% portion of your investment will be determined as per the below:

   •     pon a UK 5 bank failing or becoming insolvent, Investec will determine the fair and reasonable
        U
        Value of the 20% portion of the Securities related to the affected UK 5 bank. This determination
        will include factors such as the performance of the FTSE 100 up to the date on which the affected
        UK 5 bank failed or became insolvent.

   •    Investec will then determine the Recovery Rate for the affected UK 5 bank. The calculation of the
         Recovery Rate may be made at any point prior to or beyond the Final Maturity Date of the Plan.

   •     he amount you will receive in respect of the affected 20% portion of your investment will be
        T
        calculated by Investec multiplying the Value by the Recovery Rate.

Below is an example of how the process could work if one of the UK 5 fails or becomes insolvent,
based on an investment of £10,000 where £2,000 of your investment is linked to each of the UK 5.

   •     he Value of the Securities is determined to be 80%, reflecting a deterioration in market conditions
        T
        at the time.

   •    The Recovery Rate of the affected UK 5 bank is determined to be 50%.

   •    Investec will then multiply the Value by the Recovery Rate, therefore in this example you would
         receive back 80% x 50% = 40% of the £2,000 linked to the affected UK 5 bank. This would be
         £800 (£2,000 x 40%).

                                                                                                                13
FTSE 100 Enhanced Kick-Out Plan 20

Are there any compensation arrangements in place?
If Investec (as issuer of the Securities) fails or becomes insolvent, it is highly unlikely that you would be
covered by the Financial Services Compensation Scheme (FSCS) because you are investing in a security-
based Plan rather than a deposit-based Plan.

There are exceptional circumstances under which you could be covered (subject to eligibility), for example
if Investec Bank plc acting as the Issuer of the Securities or as Plan Manager were also found to have been
in breach of FSA rules.

Further details of the FSCS and eligibility criteria are available at www.fscs.org.uk/consumer.

Is this investment right for you?
This investment may be right for you if:                This investment may not be right for you if:
•    
     You are prepared to risk losing some or all of     •   You want a regular income and dividends
     your initial investment                            •    ou may need immediate access to your money
                                                            Y
•     ou are looking for an investment linked to the
     Y                                                      before maturity
     performance of stock markets                       •   You cannot commit to the full 5 year Plan Term
•    You do not need access to your money over         •   You want a guaranteed return on your investment
     the next 5 years                                   •   You want to add to your investment on a regular basis
•     ou want a tax-efficient investment using your
     Y                                                  •    ou do not want to invest in a UK onshore asset
                                                            Y
     ISA allowance or via a SIPP/SSAS                       that is subject to UK tax rules
•    You have a minimum of £1,500 to invest

14
Early Bird Interest
If you are eligible to participate in the Plan and we receive your cheque and Application Form before the Plan
closing date of 3 June 2011, we will pay you Early Bird Interest of 1.5% gross per annum. Please see ‘What
will happen if I invest before the closing date?’ on page 16 for further details.

How to invest
Applications for the Plan must be received by 5pm on 3 June 2011 (20 May 2011 for ISA transfers).
Funds transferred from another ISA provider must be received by 13 June 2011.

Cheques should be made payable to ‘Investec Bank plc’. Please note that we will not accept post
dated cheques.

All investments are subject to our Plan minimum of £1,500 and maximum of £1,000,000.

                                                                                                             15
FTSE 100 Enhanced Kick-Out Plan 20

Your questions answered                                         Q: 	UK Banks option – If one of the UK 5 fails or
                                                                    becomes insolvent when will I receive my money
                                                                    back for the 20% portion of my investment?
Plan information
                                                                A:	Investec will establish the date that holders of retail
Q:	Investec option – What happens to my money                      structured products issued by the affected UK 5 bank
    if Investec fails or becomes insolvent?                         are to be paid. You will receive your money back
A:	If Investec fails or becomes insolvent (i.e. goes               within 30 days of this date, which may be at a time
    bankrupt or similar), you could lose some or all of             which is different to the Final Maturity Date and may
    your money. There is no Collateral to protect against           be significantly later. No interest will be paid on any
    loss of your investment.                                        amounts during any such period of delay.
Q:	UK Banks option – What happens to my money                  Q:	What will happen if I invest before the closing
    if Investec fails or becomes insolvent?                         date of 3 June 2011?
A:	The Collateral is designed to protect against loss          A:	If we receive your cheque and Application Form
    of your investment. If Investec fails or becomes                before the closing date of 3 June 2011, we will pay
    insolvent, the Collateral could be accessed and used            you Early Bird Interest of 1.5% gross per annum, from
    to protect the investment value at that time, however           4 Banking Days after we receive your cheque, until
    the amount available will depend on the value of the            19 June 2011. The Early Bird Interest you earn
    Collateral at the time. Please refer to ‘How does the           will be added to your investment into the Plan on
    UK Banks option differ?’ on page 12.                            20 June 2011.
Q:	UK Banks option – What happens to my money                  	For investments via a stocks and shares ISA,
    if one of the UK 5 fails or becomes insolvent?                Early Bird Interest earned will be paid net of a 20%
                                                                  flat rate charge.
A:	If any of the UK 5 fails or becomes insolvent, a 20%
    proportion of your initial investment will be at risk for   	See the ‘Tax’ questions on page 19 for further details.
    each insolvency. In determining the amount you will         Q:	Where will my money be held before the
    receive in relation to the affected 20% proportion and          Start Date?
    the date on which you will receive such amount,             A:	Prior to the Start Date your money will be held by us
    Investec will endeavour to treat you as if you had held         as banker and not as client money. This means that
    a similar retail structured product with the insolvent          your money will be held by us, collectively with the
    UK 5 bank. Please refer to ‘How does the UK Banks               funds of other investors. This arrangement will not
    option differ?’ on page 12.                                     impact on your rights to seek compensation from the
                                                                    FSCS in the event of Investec’s insolvency. Further
                                                                    details of the FSCS and eligibility criteria are available
                                                                    at www.fscs.org.uk/consumer.

16
Q: What happens if I change my mind?                          Q: Are partial withdrawals allowed?
A:	Shortly after we receive your investment, we will         A:	Partial withdrawals or partial ISA transfers are
    send you a cancellation notice which provides you             permitted subject to a minimum of £1,500 remaining
    with a 14 day period in which to change your mind.            invested in the Plan. Any returns at maturity will be
    If you decide to cancel, provided we receive your             based on the amount remaining in the Plan.
    cancellation notice prior to the Start Date, we will
                                                              Q: Can I get a copy of the Base Prospectus?
    return your initial deposit without interest.
                                                              A:	Yes, a copy of the approved Base Prospectus
	If we receive your cancellation notice after the
                                                                  dated 1 October 2010, supplements to the Base
  Start Date we will pay you the current market value
                                                                  Prospectus and Final Terms in relation to the
  of the Plan which may be less than the amount you
                                                                  Securities can be obtained upon request from
  originally invested.
                                                                  Investec Structured Products, 2 Gresham Street,
	If you are transferring an existing ISA to us, the              London EC2V 7QP.
  cancellation notice will be sent to you shortly after we
  receive the proceeds from your previous ISA manager.        Q: What happens if I die during the Plan Term?
  If you decide to cancel then you can choose to              A:	Single applicants: In the event of your death, your
  transfer your ISA back to the original manager, a               estate can choose to cash in the Plan or transfer
  new manager, or have the proceeds returned to you               ownership to a beneficiary.
  as a cheque. In the latter event, you will lose any         	If the Plan is cashed in, we will pay the greater of
  favourable tax treatment associated with the ISA.             (a) the market value of your Plan at the time of your
	If you wish to exercise your right to cancel simply           death or (b) the value at the time of processing
  complete and return the cancellation notice or write          payment.
  to us at the address given under ‘How can I contact         	If your estate chooses to transfer ownership to a
  you?’ on page 22.                                             beneficiary, the Plan will continue until maturity,
Q: What happens if I cash in my investment early?               although any ISA tax status will be lost, therefore
                                                                the tax treatment of returns may change.
A:	The Plan is designed to be held for the full term.
    If you need to cash in your investment early, you may,    	In all cases the Plan will be administered in
    however we cannot guarantee what its value will be          accordance with the instructions from your
    at that point and it may be less than you originally        personal representatives and/or as part of
    invested. We will pay you the value of your investment      probate/administration.
    in accordance with the prevailing market rate at that     	Joint applicants: For Plans invested in the name of
    time, less any associated selling costs and transfer        husband and wife, the Plan will transfer automatically
    taxes, including stamp duty or stamp duty reserve tax       to the name of the surviving partner. For other joint
    to the extent applicable. We would need to receive an       applications, the Plan will be administered in
    instruction from you in writing.                            accordance with the instructions of your
	Further information on procedures for cashing in your         personal representatives, and/or as part of
  investment early is provided in the Terms and Conditions.     probate/administration.

                                                                                                                        17
FTSE 100 Enhanced Kick-Out Plan 20

Plan maturity                                                    Q: What is Investec Bank plc’s credit rating?

Q: What happens at the Plan maturity?                            A:	Investec Bank plc has a credit rating of BBB with a
                                                                     negative outlook (17 December 2010) as rated by
A:	You will have the option to cash in your Plan, transfer          Fitch. This means that Fitch is of the opinion that
    it to a plan offered by another plan manager, or to              Investec Bank plc has a good credit quality and
    reinvest the proceeds into other products which                  indicates that expectations of default risk are currently
    may be available at that time from Investec Bank plc.            low. Investec Bank plc has a credit rating of Baa3
    We will contact you shortly before maturity to ask your          with a stable outlook (4 March 2009) as rated by
    preference. Until we receive your instructions we will           Moody’s. This means that Moody’s is of the opinion
    hold the relevant maturity proceeds on deposit and               that Investec Bank plc is subject to moderate credit
    no interest will be paid. Please note that such monies           risk, is considered medium-grade, and as such may
    will be held by us as banker and not as client money.            possess certain speculative characteristics.
    If we have received your written instructions, you will
    receive financial settlement within 5 Banking Days of        	For more information on Investec Bank plc please
    the Plan maturing. If we have not received your written        visit: www.investec.com.
    instructions at 6 months, we will return your money by       Q: What are the credit ratings of the UK 5?
    cheque to the last address provided to us.                   A:	HSBC Bank plc has a credit rating of Aa2 (negative
Q:	What happens to the ISA status of my                             outlook) from Moody’s Investor Services Limited,
    investment in the event of early maturity                        AA from Fitch Ratings (stable outlook) and AA by
    at the end of years 1, 2, 3 or 4?                                S&P (stable outlook).
A:	If you wish to maintain the ISA status of your investment,   	Barclays Bank plc has a credit rating of Aa3 (stable
    you could either transfer it to another stocks and shares      outlook) from Moody’s Investor Services Limited,
    ISA product offered by Investec Bank plc or you could          AA- from Fitch Ratings (stable outlook) and AA- by
    transfer your investment to another ISA manager. If you        S&P (negative outlook).
    do not wish to maintain the ISA status of your               	Santander UK plc has a credit rating of Aa3 (negative
    investment, you could invest in any other product              outlook) from Moody’s Investor Services Limited,
    offered by Investec Bank plc or cash in your investment.       AA- from Fitch Ratings (stable outlook) and AA by
	In the event that we have not received your written              S&P (negative outlook).
  instructions 6 months after maturity we will return            	The Royal Bank of Scotland plc has a credit rating of
  your money by cheque to the last address provided                Aa3 (stable outlook) from Moody’s Investor Services
  to us, at which point the ISA status of your investment          Limited, AA- from Fitch Ratings (stable outlook) and
  will be lost.                                                    A+ by S&P (stable outlook).
Q: Who is the Plan Manager?                                      	Lloyds TSB Bank plc has a credit rating of Aa3
A:	The Plan Manager is Investec Bank plc (Registered              (stable outlook) from Moody’s Investor Services
    No. 00489604 England), which is authorised and                 Limited, AA- from Fitch Ratings (stable outlook)
    regulated by the Financial Services Authority.                 and A+ by S&P (stable outlook).
    Investec is on the Financial Services Authority’s            	All of the above credit ratings are as at
    register, under number 172330.                                 20 December 2010 and are all long term.

18
Q: What is the relevance of credit ratings?                     Tax
A:	Credit ratings are assigned by companies known as           Q:	How are returns taxed (UK tax resident
    rating agencies and are reviewed regularly. They can            individuals)?
    go up or down at any point in response to changes
    in the financial position of the institution in question.   A:	Direct investments: Any gains made at maturity are
    Credit ratings are only one way to assess the                   liable to Capital Gains Tax (CGT).
    likelihood that an institution will be able to pay back     	However, there is an annual CGT exemption (£10,600
    any monies owed. Institutions with better credit              for the current tax year), which can be utilised to
    ratings should go bankrupt less frequently than               reduce or eliminate the tax payable, depending on
    institutions with worse credit ratings, although this         your individual circumstances.
    has not necessarily been the case over the last few         	Early Bird Interest is paid net of basic rate income tax
    years. Ultimately, however remote the likelihood of           for non-ISA investments. If you are a higher rate tax
    bankruptcy might be, the risk will always exist.              payer a further liability will arise. If you are not a tax
    To reduce this risk, we suggest that structured               payer and are entitled to receive Early Bird Interest
    products are used as part of a broader portfolio              gross (i.e. without tax deducted at source) you will
    and that investors diversify their structured product         need to ensure that we hold a valid Form R85 before
    investments across a range of issuers.                        the Start Date. You can find a copy online at
                                                                  www.hmrc.gov.uk/forms/r85.pdf.
Charges and fees
                                                                	ISA investments: Maturity returns from stocks and
Q: What are the charges?                                          shares ISAs are not subject to tax, and are therefore
A:	No charges are taken away from your initial investment.       paid gross.
	As Plan Manager, Investec incurs costs and charges            	If at maturity you sustain a capital loss within an
  in administering and marketing the Plan, including              ISA, you cannot offset this for tax purposes against
  paying commission to your financial adviser. We allow           other gains.
  approximately 5% to cover these costs and our                 	Early Bird Interest in respect of a stocks and shares
  management fee, when setting the return for the                 ISA is paid net of a HMRC flat rate charge of 20%.
  Plan. The exact amount will depend on the actual
  costs we incur.
	For both options, no charges or fees are taken away
  from your original investment or your potential maturity
  payment, and there are no annual management
  charges, so any returns are based upon the full
  amount you invest into the Plan.

                                                                                                                          19
FTSE 100 Enhanced Kick-Out Plan 20

Q:	How are returns taxed (non-UK tax resident                     you can invest the difference between the amount
    investors)?                                                    already used and the £10,680 total ISA allowance.
A:	Early Bird Interest will be paid net of basic rate income      You can only subscribe to one stocks and shares
    tax. If you are entitled to receive this gross, you will       ISA in each tax year.
    need to ensure that we hold a valid Form R105 at            	To make an investment into a stocks and shares ISA,
    the Start Date. You can find a copy online at                 you need to be over 18 and a UK resident for tax
    www.hmrc.gov.uk.                                              purposes. An ISA investment can only be held in
     Maturity returns will be paid gross.                         your name.
	The tax treatment thereafter will depend on your              Q: Can I transfer any existing ISAs into this Plan?
  personal circumstances and the tax legislation in your        A:	If you have other ISA investments (either cash ISA or
  jurisdiction. This investment is a UK onshore asset               stocks and shares ISA) you can transfer them into this
  that is subject to UK tax rules. Assets bought onshore            Plan (subject to our Plan minimum of £1,500), and this
  will be subject to UK tax legislation.                            will ensure that the ISA tax status of your investment
	You should seek specialist tax advice before making               will continue.
  any investment into this Plan.                                	You can transfer as many existing ISAs as you like,
Q:	How are returns taxed (SIPP/SSAS, corporates                  without affecting your annual ISA allowance. You can
    and registered charities)?                                    also transfer current year subscriptions. This must be
                                                                  for the whole current year subscription in that ISA, up to
A:	Maturity returns and Early Bird Interest will be paid
                                                                  the day of transfer. Once the subscription is transferred
    gross. Please seek your own advice as to how you
                                                                  it is treated as if it had been invested directly into our
    should treat them for tax purposes.
                                                                  ISA. If you transfer your current year cash ISA
                                                                  subscription, it will be treated as though it has been
 Tax rules and your benefit from them may change at               made to a stocks and shares ISA. Therefore, you may
 any time.                                                        still be able to subscribe to a cash ISA in the current
 You should seek independent advice from your financial           year, should you wish.
 or tax adviser if you are unsure of the tax treatment of       	If you wish to transfer, you should check with your
 the product for your purposes, before you invest.                existing ISA manager that this is permitted. They may
                                                                  impose a charge for transferring. You should also be
ISAs                                                              aware of the potential for the loss of income or growth
                                                                  whilst the transfer is pending.
Q:	How much can I invest in a stocks and
                                                                	When we receive the transfer funds, we will set up an
    shares ISA?
                                                                  individual Plan for each existing ISA that you transfer to us.
A:	You can invest up to £10,680, as long as you have
    not already used all or part of your stocks and shares
    or cash ISA allowances for the tax year. If you have,

20
Q:	What happens if my ISA transfer funds are                  Financial advisers
    received after the transfer funds deadline of
    13 June 2011?                                              Q: How much will any advice cost?
A:	Regrettably, we are unable to accept transfer funds        A:	We may pay your financial adviser commission for
    received after the deadline, therefore they will be            arranging the sale of this Plan. Your financial adviser
    returned to your original ISA Manager for re-investment.       will tell you the level of commission before you invest
                                                                   and we will confirm the exact amount in writing to you.
Compensation                                                   Q:	What support do you provide to financial
Q:	Who is not eligible to receive compensation from               advisers?
    the FSCS?                                                  A:	We provide financial advisers with additional
A: (a)	All companies, or collective investment schemes,           benefits which are designed to enhance the quality
        or overseas financial institutions or trustees of          of their service to you. These benefits may include
        occupational pension schemes of an employer                some or all of the following: training, seminars and
        which is a company, which do not meet at least             marketing materials.
        two of the following three criteria:                   	Further details of any benefits received from us are
        (1) Turnover less than £6.5 million;                     available on request from your financial adviser.
        (2) Balance sheet is less than £3.26 million;
        (3) Fewer than 50 employees.                           Investor information
   (b)	Trustee of a Small Self-Administered Scheme            Q: To whom is this investment available?
        (SSAS) or an occupational pension scheme of an
                                                               A: This investment is available to:
        employer which is a partnership with net assets of
        more than £1.4 million;                                   (a) U
                                                                       K tax resident individuals: To invest in the
                                                                      Plan you must be aged 18 or over. You must
   (c)	Trustee of a SSAS or an occupational pension
                                                                      be resident and ordinarily resident in the UK for
         scheme of an employer which is a mutual
                                                                      tax purposes.
         association with net assets of more than
         £1.4 million;                                            (b) N
                                                                       on-UK tax resident investors and corporates:
                                                                      To invest in the Plan you must be aged 18 or over
   (d)	Mutual associations with net assets of more than
                                                                      and resident in Jersey, Guernsey or the Isle of
        £1.4 million; or
                                                                      Man. For individual investors, we will need your
   (e) Credit institutions.                                           tax identification number, country or place of birth
   Please note these criteria may change in the future.               and a copy of your passport or identification
	For further information, please refer to the                        issued by the state. A certificate of incorporation
  Financial Services Compensation Scheme website:                     will be required for corporate investors. Non-UK
  www.fscs.org.uk.                                                    tax resident investors cannot invest in an ISA.
                                                               		This product is not available to persons in the
                                                                  U.S. or to a U.S. Person.
                                                                  (c) UK corporates, charities and trustees.

                                                                                                                          21
FTSE 100 Enhanced Kick-Out Plan 20

Q: What is my customer category?                               Q: How do I complain?
A:	We will treat you as a Retail Client for the purposes of   A:	Any complaint about the sale of this Plan should
    the FSA Rules. This means you will receive the highest         be made to your financial adviser. A complaint
    level of regulatory protection available for complaints        about any other aspect of this Plan should be
    and compensation and receive information in a                  made to Investec Administration, PO Box 1008,
    straightforward way. You may request to be treated as          St Albans, Hertfordshire AL1 9LZ. (Telephone no.
    a Professional Client or Eligible Counterparty, however,       0845 603 9176).
    if you do so you will lose the protections afforded to     	If your complaint is not dealt with to your satisfaction
    Retail Clients under the FSA Rules.                          you can complain to the Investment Division,
Q: How will you keep me informed?                                Financial Ombudsman Service, South Quay Plaza,
                                                                 183 Marsh Wall, London E14 9SR. Making a
A:	We will send you a written acknowledgement by the
                                                                 complaint will not prejudice your right to take
    end of the next working day following receipt of your
                                                                 legal proceedings.
    completed Application Form. After the start of the
    investment, following the purchase of Securities for       Q: What should I do if I have more questions?
    your investment, we will send you an opening               A:	It is essential that you only invest in the Plan if you
    statement showing your holdings in your investment.            fully understand the benefits and associated risks.
    Thereafter, we will send you a statement annually.             Where you have unanswered questions you should
Q: How can I contact you?                                          seek advice from a financial adviser or tax adviser in
                                                                   your jurisdiction.
A:	As you have a financial adviser please continue
    to use them as your first point of contact.
	For both options Investec should be your next
  point of contact. You can write to us at:
  Investec Administration, PO Box 1008,
  St Albans, Hertfordshire AL1 9LZ.
	You can also contact us by telephone on
  0845 603 9176.

  •    he information in this brochure does not constitute tax, legal or investment advice from Investec.
      T
      You should think carefully about the features and risks of this Plan and whether it suits your personal
      circumstances and attitude to risk before deciding whether to invest. You should seek advice from a
      financial adviser in your jurisdiction before deciding to invest. Investec does not offer advice or make
      any investment recommendations regarding this Plan.

  •    or unbiased general information about this type of product, please refer to the FSA’s website
      F
      ‘MONEYmadeclear’ at www.moneymadeclear.fsa.gov.uk.

22
Terms and Conditions                                                  ‘FSA’ means the Financial Services Authority. www.fsa.gov.uk.
                                                                      ‘FSA Handbook’ means the FSA Handbook of Rules and
Definitions                                                           Guidance as amended from time to time.

‘Application Form’ means the FTSE 100 Enhanced Kick-Out               ‘FSA Rules’ means the Rules included within the FSA Handbook
Plan 20 application for an ISA and/or a Direct investment.            issued by the FSA.

‘Banking Day’ means a day on which commercial banks in                ‘FSCS’ means the Financial Services Compensation Scheme.
London are open for general business (including dealings in           ‘FTSE 100’ means the FTSE 100 Index. This product is not in
foreign exchange and foreign currency deposits).                      any way sponsored, endorsed, sold or promoted by FTSE
‘Business Day’ means any day on which the Exchange and each           International Limited.
Related Exchange is scheduled to be open for trading for its          ‘HMRC’ means Her Majesty’s Revenue & Customs.
regular trading sessions, subject to such Business Day not being
a Disrupted Day.                                                      ‘Index Sponsor’ means FTSE International Limited, a UK
                                                                      incorporated company which calculates the FTSE 100 and
‘Calculation Agent’ means Investec Bank plc acting as                 which is jointly owned by the London Stock Exchange and the
calculation agent.                                                    Financial Times.
‘Client Money’ means the provisions of the FSA’s Client Assets        ‘Initial Index Level’ means the closing level of the FTSE 100 on
Sourcebook relating to client money.                                  the Start Date.
‘Collateral’ means a portfolio of securities issued by each of the    ‘Investec’ means Investec Bank plc.
UK 5 and/or cash and/or UK government debt.
                                                                      ‘ISA’ is a scheme of investment managed in accordance with
‘Direct Account’ means any part of the FTSE 100 Enhanced              the ISA Regulations by the ISA Manager under terms agreed
Kick-Out Plan 20, which is not an ISA.                                between the ISA Manager and the investor (ISA terms and
‘Disrupted Day’ means any Business Day on which a relevant            conditions). An ISA is restricted to UK tax resident individuals only.
Exchange or any Related Exchange fails to open for trading            ‘ISA Manager’ means Investec Bank plc.
during its regular trading session or on which a Market Disruption
Event has occurred on any day that, but for the occurrence of a       ‘ISA Regulations’ means The Individual Savings Account
Disrupted Day, would have been the Start Date, an averaging           Regulations 1998, as amended or replaced from time to time.
date, a Valuation Date, a potential exercise date, a knock-in         ‘Issuer’ means any issuer of Securities. For each of the Investec
determination day, a knock-out determination day or an                option and the UK Banks option the Issuer is Investec Bank plc,
expiration or termination date.                                       a company incorporated and resident in the United Kingdom.
‘Early Bird Interest’ means interest payable for application monies   ‘Kick-Out Dates’ means 20 June 2012, 20 June 2013,
received in advance of the Plan closing date, 3 June 2011.            20 June 2014 and 22 June 2015.
The Early Bird Interest you earn will be added to your Plan on
20 June 2011.                                                         ‘Kick-Out Levels’ for each year means the average of the closing
                                                                      levels of the FTSE 100 for the 5 Business Days up to and
‘Exchange’ means The London Stock Exchange (LSE).                     including the relevant Kick-Out Date.
‘Final Index Level’ means the average of the closing levels           ‘Knock-in’/’Knock-out’ event means an event or occurrence on a
of the FTSE 100 on each Business Day from, and including,             relevant valuation day which causes a breach of a relevant barrier
24 December 2015 to, and including, 24 June 2016.                     as defined in the terms of the product.
‘Final Maturity Date’ means 27 June 2016.
‘Fitch’ means Fitch Rating.

                                                                                                                                         23
FTSE 100 Enhanced Kick-Out Plan 20

‘Market Disruption Event’ means in respect of a share or an             substitute exchange or quotation system to which trading in
Index, the occurrence or existence on a Business Day of (i) a           futures or options contracts relating to the FTSE 100 has
trading disruption at any time, or (ii) an exchange disruption, at      temporarily relocated (provided that the Calculation Agent has
any time during the one hour period that ends at the relevant           determined that there is comparable liquidity relative to the futures
valuation time, or (iii) an early closure of the Exchange or Relevant   or options contracts relating to the FTSE 100 on such temporary
Exchange(s), which the Calculation Agent acting in good faith           substitute exchange or quotation system as on the original
and in a commercially reasonable manner determines is material.         Related Exchange).
If any Valuation Date is a Disrupted Day, the Valuation Date shall
                                                                        ‘Securities’ means the excluded indexed securities issued
be the first succeeding Business Day that is not a Disrupted Day,
                                                                        by Investec Bank plc, which the Plan Manager purchases and
unless each of the eight scheduled Business Days immediately
                                                                        holds on your behalf under the Plan, the redemption amount of
following the original Valuation Date is a Disrupted Day, in which
                                                                        which will reflect the percentage change (if any) over the
case, the Calculation Agent acting in good faith and in a
                                                                        Securities redemption period in the value of chargeable assets
commercially reasonable manner and in accordance with
                                                                        of a particular description.
prevailing market practices shall determine the level of the
relevant Index or indexes, or value of the relevant shares.             ‘Start Date’ means 20 June 2011.
‘Moody’s’ means Moody’s Investor Services Limited.                      ‘UK 5’ means each of HSBC Bank plc, Barclays Bank plc,
                                                                        Santander UK plc, The Royal Bank of Scotland plc and
‘Nominee’ means Ferlim Nominees Limited.
                                                                        Lloyds TSB Bank plc.
‘Observation Period’ means 21 June 2011 to 24 June 2016,
                                                                        ‘U.S. Person’ means a U.S. Person as defined in regulation S
both days inclusive.
                                                                        under the U.S. Securities Act of 1933, as amended, or as
‘Plan’ means the FTSE 100 Enhanced Kick-Out Plan 20,                    defined in the U.S. Internal Revenue Code of 1986, as amended.
comprising the Securities subscribed for through your ISA and/or
                                                                        ‘Valuation Date’ means any day during the Plan Term where the
your Direct Account, as specified in your Application Form(s).
                                                                        Plan or the securities are valued according to prevailing market
‘Plan Manager’ means Investec Bank plc which is authorised and          conditions on that day.
regulated by the FSA and bound by its rules.
                                                                        ‘Value’ means the fair market value of the Securities (expressed
‘Plan Objective’ means the objective of securing the return             as a percentage of the par value) including, but not limited to
described in the brochure to which these Terms and Conditions           FTSE 100 movements, volatility, interest rates and time to maturity
are attached.                                                           but disregarding the effect of any insolvent UK 5 bank.
‘Plan Term’ means the period from 20 June 2011 to                       The Plan Manager provides the FTSE 100 Enhanced
27 June 2016, both days inclusive.                                      Kick-Out Plan 20 to you on the following Terms and
‘Recovery Rate’ means, in relation to any UK 5 bank, the                Conditions (of which the Application Form is a part):
percentage representing the Calculation Agent’s estimate,               1. Application
in its absolute discretion, of the amount that investors of
                                                                        1.1	On the receipt of a duly completed Application Form and
unsecured, unsubordinated debt obligations issued or
                                                                             cheque (or banker’s draft, telegraphic transfer or any other
guaranteed by such UK 5 bank are likely to receive as a
                                                                             means acceptable to the Plan Manager) the Plan Manager
proportion of the amount they would have received if such
UK 5 bank had not become insolvent.                                          may accept your application subject to these Terms and
                                                                             Conditions. The Plan Manager reserves the right to reject
‘Related Exchange’ means each exchange or quotation system                   an application for any reason.
where trading has a material effect (as determined by the
Calculation Agent) on the overall market for futures or options         1.2	For the purposes of investment, investors in Jersey,
contracts relating to the FTSE 100, including any transferee or              Guernsey and the Isle of Man can subscribe to this Plan.
successor to any such exchange or quotation system or any

24
2. Cancellation Rights                                                      may exist for higher rate tax payers. If you are a UK tax
2.1	The Plan Manager will give you the right to cancel your Plan           resident individual and are entitled to receive your interest
     within 14 days of the Plan Manager’s acceptance of your                gross (i.e. without tax being deducted) please complete an
     Application Form in accordance with the requirements of                R85 registration form and return it with this application. If
     the FSA Handbook. You will be informed of your right to                you are not ordinarily resident in the UK and would like to
     cancel in the information that the Plan Manager sends you              receive your interest gross, please complete the relevant
     on receipt of your application. Alternatively you can write to         version of Form R105 and return it with this application.
     the Plan Manager at Investec Administration, PO Box 1008,         3.3	Where investments are held through the Direct Account
     St Albans, Hertfordshire AL1 9LZ. If you do so, please                 you may be subject, depending on your personal
     provide your name and address and the Plan number with                 circumstances, to UK tax on any income paid or any
     clear instructions to cancel your investment. If the Plan              capital gain arising on disposal. These statements are
     Manager receives your cancellation notice before the                   based on current legislation, regulations and practice,
     Start Date, it will return to you without interest any cash            all of which may change.
     subscriptions in the Plan. If the Plan Manager receives your
     cancellation notice after the Start Date, it will return to you   4. ISA Accounts
     without any interest cash subscriptions that may be subject       4.1	You must subscribe to your ISA with your own cash or
     to a market value adjustment. Where you do not exercise                by transfer of cash from an existing ISA. Transfers of
     your cancellation rights, the Plan will continue in line with          cash from existing ISAs will normally be arranged with the
     the Terms and Conditions.                                              existing ISA managers. Once the cash from the existing
                                                                            ISA has been transferred, your ISA will be subject to these
3. Direct Accounts
                                                                            Terms and Conditions. In respect of an ISA transfer, a
3.1	For Direct Account investments, when Investec Bank plc                 cancellation notice will be sent to you after the funds are
     receives your investment, we will hold such monies as                  received from your previous ISA manager. If, following an
     banker and not as client money. In the event of Investec’s             ISA transfer you cancel your ISA, you may lose the
     insolvency your money will not be protected and you must               favourable tax treatment applicable. The Plan Manager
     rely on your right of recourse to the FSCS.                            reserves the right to withhold any amounts under £1
3.2	Except as stated below interest will not be paid on monies             which cannot be applied to the Plan. The remaining
     held within client accounts. For the avoidance of any doubt            pence will not be returned to you.
     no interest is payable on any money held after the Plan           4.2	‘ISAs’ can be either cash or stocks and shares. If you are
     matures or following an early withdrawal from the Plan.                subscribing for a stocks and shares ISA you must not have
     Where Early Bird Interest is paid, it will be after deduction          subscribed and may not subscribe to another stocks and
     of tax (as set out below) and it will be added to your Plan            shares ISA in the same tax year. Please note that the Plan
     on the Start Date. Early Bird Interest will begin to accrue            Manager only offers the stocks and shares component in
     4 Banking Days after the date of receipt of your cheque,               this investment.
     provided it is received before the Plan closing date of
     3 June 2011 and will be payable at a rate of 1.5% gross           4.3	You will immediately inform the Plan Manager in writing if
     per annum until 19 June 2011. The amount of interest                   you cease to be a qualifying individual for the purposes of
     invested or reinvested will be rounded down to the nearest             the ISA Regulations. The Plan Manager will notify you if, by
     whole number of pounds and the balance retained by the                 reason of any failure to satisfy the provisions of the ISA
     Plan Manager. It will be credited once on a simple interest            Regulations, an ISA has, or will, become void.
     basis. The amount of interest invested or reinvested will be      4.4	The Plan Manager shall not accept any further amounts
     subject to a deduction of basic rate tax of 20% for direct             into an ISA if the ISA Regulations no longer give you the
     investments. For direct investments a further tax liability            right to invest in that ISA.

                                                                                                                                        25
FTSE 100 Enhanced Kick-Out Plan 20

4.5	For ISA investments, when Investec Bank plc receives              6. Purchase of Plan Securities
     your investment, it will be deposited into an ISA designated      6.1	On the Start Date, the Plan Manager will purchase
     account with us as banker. In the event of Investec’s                  Securities for your Plan. The Securities will have been
     insolvency your money will not be protected and you must               specifically structured to match the Plan Objective.
     rely on your right of recourse to the FSCS. You could lose             The amount payable on redemption will be determined
     some or all of your investment.                                        by reference to the percentage change (if any) of
4.6	Except as stated below interest will not be paid on monies             chargeable assets over the Securities’ redemption period.
     held within client accounts. For the avoidance of any                  Securities are purchased on your behalf and the Plan
     doubt no interest is payable on money held after the Final             Manager will not be obliged to account for any interest
     Maturity Date or following an early withdrawal from the Plan.          earned pending settlement Investment in the Plan will
     Where Early Bird Interest is paid it will be after deduction of        not commit your funds to any extent beyond the amount
     a 20% flat rate charge. Early Bird Interest will begin to              invested by you.
     accrue 4 Banking Days after the date of receipt of your           6.2	When the Plan Manager purchases and sells Securities in
     cheque, provided it is received before the Plan closing                accordance with these Terms and Conditions, it will always
     date of 3 June 2011 and will be payable at a rate of 1.5%              be acting as your agent, and not as the agent of the Issuer.
     gross per annum until 19 June 2011. The amount of
                                                                       7. Conflict of Interest
     interest invested or reinvested will be rounded down to the
     nearest whole number of pounds and the balance retained           7.1	Occasions can arise where the Plan Manager, or one
     by the Plan Manager. It will be credited once on a simple              of its other clients, will have some form of interest in
     interest basis.                                                        business which is being transacted for the Plan. If this
                                                                            happens, or the Plan Manager becomes aware that its
4.7	The proceeds of an ISA will not be subject to either UK                interests or those of one of its other clients conflict with
     Income Tax or UK Capital Gains Tax and any gains or                    your interests, you will be informed and asked for your
     losses on your investment will be disregarded for the                  written consent before any transaction is carried out.
     purposes of UK Capital Gains Tax.                                      A copy of Investec Bank plc’s conflicts policy can be
4.8	On your death, your ISA will lose its ISA status immediately           obtained upon request from Investec Administration,
     and your Plan will be dealt with in accordance with the                PO Box 1008, St Albans, Hertfordshire AL1 9LZ
     instructions of your personal representatives. Your personal           (0845 603 9176). A summary can be found at
     representatives can sell your Securities or transfer them to           www.investec.co.uk/#home/legal/Conflicts_of_Interest.html.
     your beneficiaries.                                               8. Registration and Custody
5. Maturity                                                            8.1	For each of the Investec option and the UK Banks option,
5.1	Under the terms of the Plan, the Plan will mature after either         your Securities will be registered in the name of Ferlim
     1, 2, 3, 4 or 5 years. The Securities are structured so                Nominees Limited, and documents of title, if any, will be
     that the amount you are due to receive from your Plan is in            kept in the custody of the Nominee, who is not authorised
     accordance with the Plan Objective. The Plan Manager will              under the Financial Services and Markets Act 2000. In the
     contact you to inform you of your options at maturity and              case of direct investments, you may, however, request that
     any action required by you. You should note that once the              the Plan Manager register your Securities with a custodian
     Plan has matured, we will hold the proceeds on deposit                 other than Ferlim Nominees Limited and that documents of
     as banker. The proceeds will, therefore not be held in                 title, if any, be kept in the custody of such other custodian
     accordance with the Client Money rules and interest will               expressly nominated by you. The Plan Manager may, at its
     not be paid.                                                           discretion, agree to such alternative custodial arrangements
                                                                            as it may determine from time to time without notice to you.
	If we have not received your written instructions at
                                                                            Such documents of title shall not be lent to any third party
  6 months, we will return your money by cheque to the
                                                                            and money may not be borrowed on your behalf against
  last address provided to us. If your investment was an
                                                                            the security of those documents.
  ISA investment the ISA status will subsequently be lost.

26
8.2	Unless alternative custodial arrangements are agreed as          11. Termination
     above, your Securities will be registered collectively in the    11.1	The Plan or any investment comprised in it may be
     name of the Nominee and, although the amount of                        terminated immediately by the Plan Manager on giving
     Securities that you hold will be recorded and separately               written notice to you if, in its opinion, it is impossible to
     identified by the Plan Manager, your holding may not be                administer the Plan or that investment in accordance with
     identifiable by separate documents or certificates of title.           the ISA Regulations or you are in breach of the ISA
     Therefore, in the event of default, any shortfall in the               Regulations.
     Securities may be shared pro rata among all investors in
                                                                      11.2	The ISA will terminate automatically with immediate effect
     the FTSE 100 Enhanced Kick-Out Plan 20 whose
                                                                            if it becomes void under the ISA Regulations. The Plan
     Securities are registered in the name of the Nominee.
                                                                            Manager will notify you in writing if the ISA becomes void.
9. Insurance Cover
                                                                      11.3	The Plan Manager may terminate your investment in the
9.1	The Plan Manager will maintain insurance cover
                                                                            Plan on one month’s notice if you fail to pay any money
     to indemnify you against, amongst other risks,
                                                                            due under these Terms and Conditions or are in breach
     misappropriation of funds or Securities by any
                                                                            of any of these Terms and Conditions.
     employee of the Plan Manager.
                                                                      11.4	The terms of the Securities may permit the Issuer of the
10. Record Keeping and Statements
                                                                            Securities to withhold, defer, reduce or even terminate
10.1	At all times you or your nominated agent may request sight            payments in certain events including, but not limited to,
      or a copy of entries in the Plan Manager’s records relating           illegality, force majeure or other events beyond the control
      to your Securities in accordance with the rules of the                of the Plan Manager, and as a result, you may receive less
      FSA Handbook. Such records will be maintained for a                   than you would otherwise have anticipated or may have to
      minimum of seven years after the Start Date.                          wait for the proceeds.
10.2	The Plan Manager will supply you annually with a report on      11.5	The Plan Manager may terminate the Plan at any time for
      the value of your Plan held through your ISA and/or your              reasons including, but not limited to illegality, force majeure
      Direct Account.                                                       or other events beyond the control of the Plan Manager,
10.3	The Plan Manager may employ agents in connection with                 provided the Plan Manager gives you a reasonable period
      the services it is to provide and may delegate any or all of          of written notice as the situation dictates.
      its powers or duties to any delegate(s) of its choice in        11.6	You may terminate any investment in the Plan at any time
      accordance with the ISA Regulations. The Plan Manager                 by giving written notice to that effect to the Plan Manager.
      will satisfy itself that any person to whom it delegates any          The notice must specify whether you wish the proceeds
      of its functions or responsibilities under these Terms and            from the sale of the related Securities to be paid directly
      Conditions is competent to carry out those functions and              to you or, for an ISA, to be transferred to another ISA
      responsibilities. The Plan Manager shall not be liable for            manager. Early redemption may result in a loss of capital
      the fraud, negligence or wilful default of any such agent             (see paragraph 2 (cancellation) of the Terms and Conditions
      or delegate. This shall not exclude or restrict any liability         for further information). There will be a restricted market in
      towards you to which, by virtue of the ISA Regulations,               the sale of Securities.
      the Financial Services and Markets Act 2000, or the
      FSA Handbook, the Plan Manager may be subject.

                                                                                                                                        27
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