From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi

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From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
From infomediary sector to
the data economy:
Characterization of the
Infomediary sector. 2020
EDITION
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Contents

           1. A new approach
           2. The infomediary companies
           3. The primary information
           4. The infomediary products and services
              market
           5. The sector opinion
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
A new approach

We are living the evolution from infomediary sector to data economy.

The European Commission define “data companies” as “organisation which
main activity is to produce data products, services and technologies”.It seems
appropriate, therefore, to evolve the concept of the infomediary company
towards the broader concept of data company in order to understand and
analyse reality in a more precise and enriching way.
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

                                                         Infomediary activity is not
                                                         classified as such in the CNAE.
                                                         Thus, company census should be
                           708 Infomediary
             708
                                                         updated through indirect
                           companies identified          actions reviewing other sectors.
                                                               Since 2016, 32% more
                                                                companies have been
GEOGRAPHIC LOCATION
                                                                          identified.
                                3,4%
                                       2,5%
Otras                         4,1%
                       4,8%
                                              11,0%
Comunidad de Madrid 5,6%

Cataluña

País Vasco                                               ❑ 75.4% of companies are
Andalucía
                                                           legally established as
                         18,4%                             limited liability companies.
Galicia
                                                 50,1%
Comunitat Valenciana

Castilla y León

                                                         ❑ 63,7% of companies
          More than 50% are located                         were founded at least 10
              in A.C. of Madrid                             years ago.
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

There is a clear evolution towards considerating digital technologies as the central axis of
business activity: the majority of the most recent companies are framed in the field of
programming, IT CONSULTANCY and INFORMATION SERVICES.

Most companies are
                                                   CNAE evolution according to the age of companies
classified in two main      100%                                                                                                 0,0%
activity categories:         90%
                                                                                                            12,5%
                                                                                                            0,0%
• Advertising and            80%
                                           27,8%
                                                              34,3%
                                                                                     28,6%

   market studies            70%           2,8%
                                                                                                            25,0%               50,0%
                                           5,6%
   (CNAE 73) and             60%
                                                               2,9%                  14,3%                   0,0%
                                           16,7%              14,3%                  0,0%
                             50%
                                                               2,9%                  23,8%
• Programming,               40%
                                           22,2%              20,0%
  consultancy and            30%                                                     4,8%                   62,5%
                                                                                                                                50,0%
  other electronic           20%
                                           16,7%
                                                               5,7%
                                                                                     28,6%
  related activities         10%                              20,0%
                                           8,3%
  (CNAE 62).                  0%
                                     Más de 20 años     Entre 10 años y 20      Entre 5 años y 10       Entre 2 años y 5     Hasta 2 años
                                                               años                   años                    años

                                   Otras                                                 Otras act. profesionales, científicas y técnicas (74)

                                   I+D (72)                                              Edición (58)

                                   Publicidad y estudios de mercado (73)                 servicios de información (63)

                                   Programación, consultoría informática (62)
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

Business processes / main activity areas where
infomediary companies are focused

                           Data                                    Data
        Data                              Data analysis
                        aggregation                            visualization
      creation                            consultancy
                       and cleaning                            and analysis

    43.7%             52.9%              48.3%                 65.5%

   73.5% of companies carry
   out more than one activity.
                                            For 57.5 % of companies,
                                        infomediary activity is their main
                                                                  activity.
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

Companies activities
                                                 Corporate
                        Research and                               Market research
                                              decision-making
                         consultancy              services          and analysis
   CROSS-SECTORIAL         43.2%                   32.1%               23.5%
   ACTIVITIES
                        Generation of                                 Edition of
                                                Creation of
                       geographic and                               databases and
                                              directories and
                           cadastral                                 information
                                              address books
                         information                                   services

                            VERTICAL ACTIVITIES

                     Touristic,                                                Services
 Education or                           Agri-food sector,     Support to
                   hostelry and                                               associated
  formative                            forestry and rural   transport and
                  accommodation         area information                          with
   services                                                    mobility
                    information                                                financial
    14.8%                                   13.6%           management
                       13.6%                                                    sphere

Meteorological,                                             Generation of
                   Dissemination
 climate and                              Healthcare         commercial
environmental
                  and marketing of
                                           services            risk and
                                                                                Others
                   cultural goods
 information                                                   solvency
                    and activities
   services                                                  information
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

Types of products and services commercialised by companies
In recent years, the portfolio of solutions offered by infomediary companies
has expanded considerably.

                      Datos tratados (agregación, validación)                                                                                56,8%

                     Publicaciones (estudios, informes, etc.).                                                                              55,6%

  Servicios de análisis y soporte para decisiones estratégicas                                                                      50,6%

                                      Mapas y visualizaciones                                                              45,7%

                      Aplicaciones web / dispositivos móviles                                                         42,0%

Plataformas y/o herramientas tecnológicas para la gestión de
                                                                                                                   38,3%
  datos (carga, curación, procesamiento, visualización, etc.)

              Servicios de consultoría especializada en datos                                              33,3%

  Servicios de alertas (notificaciones en dispositivos móviles,
                                                                                                           33,3%
                    correo electrónico, etc.)

                                  Software y aplicaciones GIS                                          29,6%

                        Comparativas de productos/servicios                                  19,8%

                                               Datos en bruto                        14,8%

                                       Servicios de formación                       13,6%

                                                         Otros         2,5%

                                                                  0%          10%      20%           30%       40%            50%            60%
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

Employment in infomediary sector

                      Number of employees in
                      infomediary companies           15,500-16,000
                       Number of employees
                       closely linked to data          7,700 – 8,400
                       reusing

Since 2016, sector staffs have grown significantly.
▪ The total number of employees is estimated to be 14.3% higher
  (14,000 to 16,000 employees, in the most positive estimate)
▪ Regarding the number of employees directly linked to data reuse,
  the growth is much more significant, 61.5% (from 5,200 to
  8,400 employees).

▪ 60% of companies had hired staff in the last year.
From infomediary sector to the data economy: Characterization of the Infomediary sector. 2020 - EDITION - Ontsi
Infomediary companies

Size of companies

          6,0%                                    Staff composition
   13,1%                   0-9 empleados

                           10-50 empleados
                   47,6%                          In the infomediary sector, the
                           51-250 empleados
                                                  distribution of employment by gender is
                           más de 250 empleados
  33,3%                                           equal (49.9% women and 50.1% men).

                                                  The progressive introduction of digital
                  Almost 50% of companies         technologies is breaking the parity in
                 are micro-companies (
Primary information

Origin of the sources
                                                        7/10
                             12,0%                      Companies use information
   Sólo usa fuentes                                     sources from both public
   públicas                        18,1%                and private origins.
   Sólo utiliza fuentes
   privadas

   Utiliza fuentes
   públicas/ privadas
                          69,9%

                                  Distribution of companies by geographical origin
                                     and entity generating the information used
                                         NATIONAL                INTERNATIONAL

                                             95,2%                      57,8%

                                    PUBLIC       PRIVATE       PUBLIC       PRIVATE

                                    74,7%            79,7%      75%             79,2%
Primary information

            INFORMATION ACCESS METHODS
 Fuentes de información estándar gratuitas
 (por ejemplo, INE, Eurostat, movimientos                                            61,4%
         bancarios vía APIs PSD2).

Fuentes de información no tratada gratuitas
  (redes sociales, portales de empresas,                                            59,0%
    Wikipedia, Open Street Map, etc.).

   Fuentes de información personalizada
                                                                                             One of main values of
 gratuitas (por ejemplo, conjuntos de datos
      específicos de fuentes públicas)
                                                                                  53,0%      public information is
                                                                                                     being
 Fuentes de información personalizada de
pago (encuestas y/o prospecciones propias
        o encargadas a terceros)
                                                                      34,9%
                                                                                                FREE OF
 Fuentes de información no tratada de pago
  (por ejemplo, consumo de suministros –
                                                                                             CHARGE and its
                                                            20,5%
                                                                                              FREE ACCESS
  agua, luz, gas -, microdatos en bruto de
    fuentes estadísticas públicas, etc.).

  Fuentes de información estándar de pago
   (por ejemplo, información sobre riesgo
  comercial, seguros, análisis de mercados,                 19,3%
                    etc.)
                                                                                    RELATIONSHIP WITH
              Otras fuentes de información.        3,6%                           INFORMATION PROVIDER
                                                                        •    DIRECT ACCCES AND DOWNLOAD     66,3%
                                              0%   10%    20%   30%   40%   50% 60% 70%
                                                                             from the source
                                                                        •    Specific INFORMATION REQUEST   54,2%
                                                                             to the source
                                                                        •    Existence of USE AGREEMENTS/   47,0%
                                                                             transfer of data
Primary information

Main categories of public                                 Main categories of private
information used by companies                        information used by companies
Top 6                                                                           Top 6
Public information subjects                               Private information subjects
▪   Commerce 47.1%                                  ▪   Commerce 47.9%
▪   Environment 42.6%                               ▪   Economy 42.5%
▪   Economy 42.6%                                   ▪   Tourism 39.7%
▪   Demography 42.6%                                ▪   Science and Technology 39.7%
▪   Tourism 41.2%                                   ▪   Transport 32.9%
▪   Public Sector 39.7%                             ▪   Culture and recreation 28.8%

companies require more public open data related to concrete topics as environment
(specially meteorological data), transport (real-time data), tourism, demography (with
disaggregated information at census section level), legislation and justice (specially at
autonomic and local level), public sector, economy and Treasury.
Primary information

Companies accesses to structured data in non-proprietary format (csv, xml)
more frequently. However, there are still many suppliers that provide their
data in an unstructured form (pdf, jpg), making it difficult for companies to
process it automatically..

          Frequency of access to several formats of open data
                                 (a lot or quite a lot)
                     Frequency of access vs. Format of Public Data used

  Datos vinculados a su contexto (Enlazados.
                                                          27,7%
                Linked Data)

   Datos estructurados mediante referencias
                                                             32,5%
     URI y estándares abiertos (RDF, etc.)

          Datos estructurados en formato no
                                                                             65,1%
             propietario (CSV, xml, otros)

  Datos estructurados en formato propietario
                                                                          55,4%
                  (xls, etc.)

        Datos sin estructurar (PDF, jpg, etc.)                       48,2%
Infomediary products and services market

Geographic origin of clients
                                                                      EU countries where companies
                                                                                   sell
             España                                 97,5%

Otros países de la UE                28,4%

        Otros países               23,5%

                        0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

      Internationalisation of the sector                                Regions out of EU where
                                                                             companies sell
              The internationalisation of
              the Spanish sector is at an
              early stage and should be
              promoted by the sector to
               stimulate the economic
                       growth.
Infomediary products and services market
The main clients of infomediary companies are other companies.
This fact illustrates the growing importance that data and information analysis is
taking in business decision-making processes. Data is increasingly considered an
important active, which infomediary companies help to put into value.

     Distribution of sector companies by
                                                          Customer typology
     combination of customer typologies
                                                        B2B             92.5%
            2,5%    1,3%                                PA              47.5%
     3,8%                          Solo empresas
                                                        NAT. PERSON     32.5%
                                   Empresas y AAPP

    11,3%                          Empresas y
                      35,0%        personas físicas
                                   Todos los clientes
  15,0%
                                   AAPP y personas      For the 60% the
                                   físicas
                                   Solo personas        number of
                                   físicas
            31,3%                  Solo AAPP
                                                        customers has
                                                        increased in last year
Infomediary products and services market

                              Infomediary sector turnover

                                     2017          2018
Sector companies turnover          1,733M€ 1,987M€

Turnover from reusing activities    646M€         718M€
                                          INFOMEDIARY ACTIVITY
                                           REVENUE >50% TOTAL

15.4 % turnover of                           53.8%
                                              companies
2015- 2018
The sector opinion

How does the sector assess the main characteristics of open data?

                           Assessment of public open data characteristics

                           No requieren registro previo
                                                                            6,2
Vienen acompañados de información y/o documentación
                     adicional
                                                                                  8,1
        Se presentan en formatos estructurados y según
                    estándares reconocidos
                                                                                    8,7

                                          Son gratuitos
                                                                                        9,0

                                Son fáciles de localizar
                                                                                        9,2

 Mantienen un nivel de detalle y/o desagregación óptimo
                                                                                        9,2

                                     Están actualizados
                                                                                        9,2

                                       Están completos
                                                                                        9,2

 When asked about data and information characteristics that most favour the
 development of business, most companies point they are up-to-date and
 complete. The level of detail and disaggregation and the fact that the data are
 free of charge are also outstanding characteristics for the companies.
The sector opinion

What impact does the opening of public data have on the infomediary
sector?
                                      Impact of public data opening

       Desarrollo de nuevos productos y/o servicios,
                o mejora de los existentes                                            96,2%

         Identificación de nuevas oportunidades de
                           negocio                                              82,1%

               Mejora en los resultados obtenidos o
                  crecimiento de la facturación                               74,4%

                 Incremento en número de clientes                             74,4%

                            Crecimiento del empleo                      57,7%

         Extensión del negocio a nivel internacional                  46,2%

   The most important effects of public data opening are the development of new
   products/services and the development of new business opportunities.
The sector opinion

  Assessment of characteristics of public services providing open data
                            General assessment of PA data opening (*)

                                               Las entidades del Sector
                                                Público procuran dar
                                             respuesta a las peticiones y
                                             necesidades de información…
                                                    6,0
                                                                     Las entidades del Sector
                    Los servicios están siempre
                      disponibles y funcionan                    6,2 Público proporcionan la
                                                                    mayoría de los conjuntos de
                          correctamente
                                           8,3                        datos necesarios para…

                        Se proporcionan servicios de             Se proporcionan servicios
                        descarga de datos mediante          7,3 web para la descarga masiva
                                  fichero           8,1                  de datos

Companies emphasize especially two: the total availability
and proper function and the existence of services
enabling massive data download.

                                  Companies miss a broader awareness at national level among
                                political leaders, in all areas of competence, to strongly support
                                                                                openness of data.
(*) Rated Very Good or Good by companies
The sector opinion

MAIN BARRIERS IN THE USE of public information

    Falta información que debería
            estar disponible                                    76,2%

La falta de homogeneidad entre la
   información de las distintas                               71,4%
   entidades del Sector Público…
Falta de actualización de los datos
            disponibles                                              61,9%

La dificultad para localizar ciertos
  conjuntos de datos publicados                                 55,6%

    La falta de accesibilidad,
       interoperabilidad o                                      55,6%
estandarización de la información
Falta de procesos que permiten la
 descarga masiva de información                              44,4%     Lack of information, lack of
   La falta de respuesta de la                                         homogeneity in data provided
 Administración ante información                          41,3%        by different administrations and
     que no está disponible
Los modelos de licenciamiento de
                                                                       lack of information updating,
                                                     27,0%
     uso de la información                                             are the main barriers for a
Los modelos de pago por uso de la                                      wider use of public information.
          información                               25,4%

        Desconocimiento de datos
              disponibles                   1,6%

                                       0%   10% 20% 30% 40% 50% 60% 70% 80%
The sector opinion

BARRIERS to the sector development
• DISPARITY OF FORMATS and persistence of NON-
  REUSABLE FORMATS which makes processes automation
  difficult.
• At national level, LACK OF HOMOGENEITY in data
  depending on autonomic and local administrations.
• Existence of VERY COMPLEX PROCESSES OF DATA
  STANDARDIZATION.
• Use of regulation as an excuse to DENY ACCESS TO
  INFORMATION (for instance, GDPR even considering
  non-personal data).
• UNCLEAR REGULATION on the use of data.
• Lack of knowledge of companies of INFORMATION AND
  DATA POTENTIAL for the development of new business.
• PUBLIC PROCUREMENT MODELS non adapted for
  accessing data and information services.
• Difficulties FINDING PROFESSIONALS with appropriate
  knowledge and skills.
The sector opinion

New trends configuring the future of the sector
Companies in the sector have identified several main trends and businesses that
will mark the future of the sector in the coming years:

      Consultancy                          Data
Helps identify business needs to be       analysis
        met with the data.                 Information
                                         processing (from
                                           aggregation,
          Security                      cleaning data and
  Logical and physical security of       consolidation of
data used vs. unauthorised access,      data sources to AI
    information theft or systems         implementation
 sabotage. Compliance of security          to decision-
  regulation and data protection.             making
                                            processes).

  Technology and infrastructure
Technical requirements for data management,
 identifying solutions and implementation of
          the most appropriate ones.
The sector opinion

 The sector CHALLENGES
• Consolidating the growth initiated in the last years in a very
  atomised sector.
• Integration of most advanced digital technologies in data
  processing, since they are the ones that bring the most value.
• Lack of professionals with appropriate technological
  knowledge.
• Communication networks and technical infrastructure to
  obtain full potential of data.
• Difficulties in products standardization, due to the high
  degree of personalisation needed to satisfy customers’
  necessities.
• Identifying new markets and the internationalisation of
  companies.
• Achieving a cultural change in companies and public
  administrations.
The sector opinion

Sector recommendations to Public Administration

  • Deepening the opening of information, providing more
    structured and homogeneous data sets, with national
    coverage.
  • Continuous data UPDATING.
  • Use of INTERNATIONAL STANDARDS.
  • Developing a real DATA CULTURE WITHIN
    ADMINISTRATION, improving coordination between
    departments in charge of data release.
  • Creation of a National Centre for Data Management
    and Diffusion.
  • Greater COLLABORATION BETWEEN ADMINISTRATION
    AND COMPANIES in order to define PRIORITIES in data
    opening.
Thank you very much!
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