Franchisee Opportunity - Become a Franchisee Owner Opportunity to Own World's Biggest E-Mall - Vakrangee
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Table of Reference Company Overview & Our Vision 4 Our 2020 Targets 6 Our Expansion Plan 7 Current Rollout Status 10 IOC – Strategic Tie Up 11 Vakrangee Kendra – Business Overview 14 Model Outlet look and Feel 29 Promotional Rewards, Marketing & Advertising Support 32 Franchisee Model for New Kendra (IOCL) 38 Service Wise Top-5 Performers – Case Studies 44 Action Plan 53 2
Company Overview : About Us • We are a Technology-driven company, focussing on creating India’s largest network of last-mile retail Outlets. • Today we have emerged as 4th Largest Franchisee network Globally. • First three are 7 Eleven – 55,000+ outlets, Subway – 42,000+ outlets & McDonalds – 36,000+ outlets) • Current Market Capitalization – Rs. 22,755 crore (as on 30th June 2017) (~US$ 3.5 BILLION) • Our Strategy is to leverage our vast network of retail outlets to deliver real-time Banking, ATM, Insurance Services, E-Governance Services (G2C), e-Commerce Services (B2C) & Logistics Services to the unserved and underserved rural, semi-urban and urban markets. • Our aim is to potentially enable every Indian to seamlessly benefit from Financial Inclusion, Social Inclusion, Digital India, Skill Development, Employment, Government programmes and a wider access to basic goods and services. Our Vision : “Vakrangee aims to be the most trustworthy Physical as well as Online convenience-store across India. We promise to give every Indian, their rightful access to a wide range of products and services, that are fairly priced and of high quality. We will keep expanding this network, until we are in close proximity to the last excluded person within the country” 4
Company Overview : Awards & Certifications Awards and Accolades Certifications • Selected in the Top 50 BSE 500 Companies by Growth in M-Cap - Forbes India 2017 • MSCI ESG Research Inc. has scored Vakrangee 10 out of 10 for the research conducted for the assessment of performance across the three pillars i.e. environmental, social and governance. • MSCI Research has ranked Vakrangee globally No.1 in “Access to Finance to Citizens in Underserved Markets” . • Vakrangee has been features in 11 Indian companies, up from an all-time low of eight last year by Forbes Asia’s Best Under a Billion list for 2015 • ET-500 Companies for 2013 as published by ET • Nominated (top 5) for the best CEO (IT & ITes) by Business Today in January 2014 • 26th in the Deloitte Technology Fast 50 companies in India, 2012 • 18th in the Deloitte Technology Fast 50 companies in India, 2011 • 226th rank in Deloitte Fastest 500 growing Asia Pacific companies in 2011 • CA. Business Leader - SME (3rd Rank) of the Year Award, 2008 to the Chairman by Institute of Chartered Accountants of India • Economic Times ET 500 best companies in India in 2006-07 5
Company Overview : Our Expansion Plan Executed Till FY2016 FY2017 FY2018 FY2019 FY2020 Date – March 2017 Rural 15,000 25,000 35,000 45,000 50,000 25,131 Kendras Urban 5,000 10,000 15,000 20,000 25,000 10,075 Kendras Total 20,000 35,000 50,000 65,000 75,000 35,206 Achieved the Full Year Targets for FY2017. Set to rollout the Expansion Plan for FY2017-18. Well on Track to deliver and achieve on the Planned Expansion Plan 7
Company Overview: Well Established Last Mile Infrastructure – More than 1800+ Employees Independent Project Management Consultant Corporate PMO Head Quarters State PMO State Office Division Office 1 Division Office 2 Division Office N District Office 1 District Office 2 District Office N Block Office 1 Block Office 2 Block Office N Vakrangee Franchisee SSA Level Office 1 SSA Level Office 2 SSA Level Office N Franchisee 1 Franchisee 2 Franchisee N Vakrangee requires minimal additional human resources for incremental setup of Vakrangee Kendras through franchise route 8
Vakrangee Kendra: Rollout Status as on March 31, 2017 States Rural Branches Urban Branches Total RURAL BRANCHES Rajasthan 10058 3014 13072 Uttar Pradesh 6648 3374 10022 25,131 Maharashtra 6848 2303 9151 Madhya Pradesh 565 317 882 15,670 Gujarat 210 225 435 60.4% Bihar 314 88 402 Haryana 89 212 301 Punjab 71 210 281 Jharkhand 123 57 180 FY2015-16 FY2016-17 Odisha 70 56 126 URBAN BRANCHES Delhi 1 116 117 10,075 Chhattisgarh 46 23 69 Uttarakhand 36 31 67 Goa 31 20 51 5,006 Himachal Pradesh 15 12 27 101.3% Chandigarh 1 13 14 Karnataka 5 3 8 0 1 1 FY2015-16 FY2016-17 Dadar & Nagar Haveli Total 25131 10075 35206 10
Vakrangee Kendra: Strategic tie up with INDIAN OIL CORPORATION LIMITED for Pan India • Strategic tie-up with Indian Oil Corporation Limited (IOC), India's largest commercial enterprise for setting up Vakrangee Kendra at its retail outlets (distribution network). • To set up Vakrangee Kendra in more than 20,000 IOC Retail Outlets (Filling/Gas Station) located in Pan India. (IOCL has more than 25,000+ Retail Fuel Outlets) • Tie up to drastically increase the customer touch points at the Vakrangee Kendra and ensure a boost in its core objective i.e. Financial Inclusion, Digital Inclusion, Social Inclusion, Employment Generation and Skill Development. 11
Vakrangee Kendra: LAUNCH OF VAKRANGEE KENDRA AT INDIAN OIL CORPORATION • Vakrangee Kendra shall be set up in all IOC Filling/Gas station located across India. • 200+ Vakrangee Kendra outlets are operational in the state of Maharashtra, Rajasthan, Uttar Pradesh, Gujarat, Madhya Pradesh, Orissa, Jharkhand, Chhattisgarh and Delhi NCR Photograph of Vakrangee Kendra at IOC Filling / Gas Station Lucknow, Uttar Pradesh Mumbai, Maharashtra 12
Vakrangee Kendra – Business Overview 13
Vakrangee Kendra : Services Overview – What we do Being one of the company with the vast presence in urban, semi-urban and rural India and tangibly delivering last mile goods and services, we own a compelling and shared vision to be the catalyst for the change. With the vast experience and vigorous approach, our strategic priority is to be the enabler for shared prosperity. Vakrangee Kendra serves all three sectors of the society Scope of Services Target Sectors E- Served Commerce E- Logistics Governa nce Equalizer Unserved Insurance Banking Underserved ATM 14 14
Vakrangee Kendra: Scope of Services Technology Intensive Retail Distribution Platform for last mile touch points delivering services across Banking & ATM, Insurance, e-Governance, e-Commerce and Logistic services to domains on a real-time basis to potential 250 mn customers across underserved rural and urban India VAKRNAGEE VITT VAKRANGEE NAGRIK VAKRANGEE BAZAAR BANKING INSURANCE E-GOVERNANCE E-COMMERCE LOGISTICS • Bank A/C Opening • Corporate agency tie-up • Alliance with IRCTC for • Telecom - Mobile recharge • Alliance with FedEx • Cash Deposits, for Life , General and offering railway E- • DTH service - Recharge, bill Express, Aramex India, Withdrawals, Money Health Insurance. Ticket booking payments Delhivery and First Flight Transfer. • Micro Insurance • Alliance with BBPS • Assisted E-Commerce Model Couriers Limited for • Fixed/ Recurring schemes under Atal (Bharat Bill Payment – courier and logistics Deposits. Pension Yojna, Jeevan Services) for all types of • Alliance with Amazon to services (Forward Delivery • Balance Enquiry, Jyoti Bima Yojna & Bill payments facilitate sale of products. as well as Reverse Pick Up Statement of Accounts Pradhan Mantri • GST Services – • Alliance with Augmont for services) • Disbursement of money Suraksha Bima Yojna. Registration & Filing Sales of Gold Products under Direct Benefit • Enrolments-UID Card, • Alliance with Reliance Jio for Transfer NREGA job Card, issuance of sim connection Election Card • Alliance with Redbus for • Land Record offering bus ticketing services. Digitization, Electoral • Alliance with “Mahindra Rolls eMarket Limited”, a ATM FINANCIAL SERVICES • Other G2C services subsidiary of M&M, for based on state to state promoting and booking • Real time cash • Lead generation for Loan automobile products withdrawals from all Products – Consumer, banks through WLA Housing, SME Loans (White Label ATM). • Mutual Fund • Co-located ATM in distribution urban/semi-urban branches to cater to holistic banking needs of customers while optimizing cost of operations. 15
Vakrangee Kendra: Key Business Alliances – Strong Reputed Partners BANKING E-GOVERNANCE INSURANCE E-COMMERCE LOGISTICS 16
Vakrangee Kendra Technology Setup SERVICES PROVIDED THROUGH REAL TIME INTEGRATION WITH PARTNER SYSTEMS BANK – CORE ALL PARTNER SYSTEMS – BANKING SERVER E-COMMERCE, E-GOVERNANCE, INSURANCE & LOGISTICS Customer PASS Vakrangee Internet THROUGH Kendra Connectivity SERVER WALLETS TO BE MAINTAINED FOR REAL TIME SETTLEMENT BANK SETTLEMENT VAKRANGEE ATM WALLET ACCOUNT WALLET ACCOUNT ACCOUNT Technology Internet Connectivity • Technology platform integrated with CBS of • Seamless connectivity through V-SAT or Broadband Internet various banks, delivering real-time & • Designed to operate 4 hours on battery backup in case of power failure interoperable banking access. • Biometric authentication enabling quick KYC Power Supply and paper less banking. • UPS • integration with all partner systems across E- Commerce, E-Governance, Insurance and Security Specifications Logistics. • Technical Support Available - Resources at • Defined User Policy -Authentication required for each and every user of the server; district level trained to handle day-to-day IT Secured and safe transactions glitches and troubleshooting. • Quarterly security audit including vulnerability and penetration testing • Information security audit by link bank before go-live certificate 17
Banking : Key Services Banking Account Opening Cash Withdrawal Cash Deposit Money Transfer / Fund Transfer Micro ATM for RuPay Card Benefits Recognition by RBI as an branch to the bank, hence highly reputable service to increase your goodwill in the market. Real Time, Interoperable & Paperless Banking services – Easiest Mode of Finger print banking for unserved & underserved people. High revenue opportunity: Due to large amount of unbanked population there is a huge scope of delivering banking service to the citizens Banking business increases customer footfall which is beneficial for cross selling other services 18
ATM: Opportunity 2,825 ATM per Mn Population • Low Penetration = Huge opportunity for WLAs 2,048 • As on Oct 2016, India had ~ 230,000 ATMs. It is expected 1,854 to cross 350,000 ATMs by 2017 in India. 1,660 1,278 1,186 • RBI WLA license to Vakrangee – 634 • Set up 15,000 WLA by March 2019 599 375 • Maintain rural (Tier III to VI) to urban (Tier I & II) ratio 112 of 2:1 (incl. minimum of 10% to be set up in Tier V & South Canada Portugal Australia Japan Brazil Turkey South China India VI) Korea Africa Benefits of Vakrangee WLAs Over Other Players Sr. No. Operating Cost Vakrangee Peers COMPETITIVE ADVANTAGES URBAN BRANCH + ATM MODEL 1 Rent Expense COST SYNERGIES 2 Civil Work & Interiors • No requirement of security guard as the ATM is located inside the urban BC branch 3 Internet Connectivity • Sharing of Civil Work, VSAT, Rent and 4 Cash Management Charges Electricity expenses. 5 ATM Operational Costs 6 Security Guard 19
ATM :Cash Sourcing From Retail Outlets By Franchisee – Daily Cash Uploading Confirm amount to be obtained from Retail outlet for loading in ATM and transfer amount to his/her bank account Generate acknowledgement slip from your VKMS login ID for Respective Retail Outlet Visit retail outlet to collect cash Franchisee’s Ensure cash is ATM fit & genuine Amount dispensed from ATM will be transferred by Vakrangee to Vakrangee’s Responsibility Run the currency through Currency Counting and Fake currency Franchisee’s bank account the Responsibility detection machine next day As per the ATM fit currency obtained, Fill Acknowledgement slip & take Retail Outlet representative’s sign Upload Cash in ATM under supervision of BE / DE. Submit Cash loading report on VKMS along with details of source of cash 20
ATM: Key Services ATM Financial Transaction - Cash Withdrawal Non Financial Transaction – Balance enquiry, Pin change, etc. Benefits Increasing the credibility of the outlet: ATM adds to the credibility of the business model & also attracting high footfall. Low to No Maintenance : Sharing of Civil Work, VSAT, Rent and Electricity expenses. Also No manpower is required to operate this service. Significant savings as there is NO CRA charges - Due to Retail Outlet Model (RO model) Low risk business model with Quick payback period 21
E-Commerce: Key Services E-Commerce Assisted e-Commerce with Amazon India (If Available) Mobile/DTH Recharge Two wheeler booking with Mahindra eMarket Limited Bus Ticket booking with RedBus Gold jewellery and gold coin purchase with Augmont Reliance Jio devices and connection Benefits Zero Inventory Model - No investment to maintain stocks of varied products Biggest E-Mall for Products - Wide range of products: Availability of 10 Cr+ products under Amazon Low Ticket Gold Products - Addressing the need to purchase Gold on EMI Fast moving services like mobile & DTH recharge and bus ticket booking, which increases customer footfall 22
Insurance: Key Services Insurance Life Insurance General Insurance (Motor / Vehicle Insurance) Health Insurance Benefits There is immense potential to bring employed citizens & citizens from unorganized sector in rural under the ambit of Pension Schemes. The idea of APY scheme is to provide a definite pension to all Indians Huge Untapped Opportunity: 70% of two wheelers are not insured in India, giving this service can get good revenues for the franchisee Less than 20% people in India are covered under Health Insurance schemes, therefore distribution of this service can be a good revenue channel for franchisee Low Risk: Risk is underwritten by insurance provider 23
Logistics: Key Services Logistics Front-end Point for Courier Booking Services Last Mile Delivery Services Last Mile Reverse Logistics Services Benefits Benefit of Courier Booking services - Additional business revenue Stream. Hassle free, no cost operations as the shipments are delivered and picked up directly from Kendra Access to Best in Class Technology Platform - Highly innovative platform giving real-time tracking of shipment movement & activity status giving full control of operations to franchisee Get Captive Business from reputed partners – Globally reputed partners like Fedex, Aramex, Delhivery and other. 24
E-Governance: Key Services E-Governance IRCTC – Railway Ticket E-Booking GST – Registration & Filing Services BBPS – All Type of Bill Payment Services Aadhaar Enrolment / Update (As per Government Regulations) PVC Card Printing Other E-Governance services wherever available Benefits Pull based & Necessary Services – Services like GST registration / Filing, Railway Ticket e-booking and Aadhaar serices are highly popular need based services. Creates Trust - High visibility of service, hence building trust within citizens towards the Kendra 25
Potential New Key Services to be Added Potential New Services to be Tie up with NBFCs – Loan Lead generation for Consumer, Housing and SME available loan products B2B E-Commerce - Wholesale/Bulk Purchase of products Tie up with Mutual Fund Companies – Distribution of Mutual Fund products VISA support services – Visa support services 26
Unique Vakrangee Model – Salient Features & Advantages Access to more than 100 million products and 1000+ services Own the World’s Biggest under one roof - Access to various Licences / Empanelment's such e-Mall as UIDAI, Banking, Insurance, E-Commerce & Logistics Zero Inventory Model – There is no requirement of holding an inventory. Therefore, it is a Stockless Model 'Stockless Model' Trust & Respect within In line with the PM’s vision of financial inclusion, digital inclusion, the community social inclusion, skill development, and employment generation Fastest Return on Vakrangee Kendra business model has evolved to give the fastest Investment ROI in the retail and service industry Last Mile Infrastructure Organisation Structure enables to provide local support till the last and Technology Support mile ensuring smooth and seamless delivery of the services. 27
Model Outlet Look and Feel 28
Model Outlet Look and Feel 29
Inside Vakrangee Kendra 30
Vakrangee Kendra - Outlet Look and Feel 31
Promotional Rewards, Marketing & Advertising Support 32
Performance Rewards : Monthly Reward Schemes for the Best as well as Consistent performers Rewards announced over last 6 Months – • More than 10 Four wheelers • More than 75 two wheelers • More than 1000 Gold Bars & Coins 33
Performance based Monthly Award Winners 34
Marketing Support - Vakrangee Print Campaign 35
Marketing Campaign at Vakrangee Kendra 36
Marketing Campaign – National Level Advertising Support 37
Franchisee Model for New Vakrangee Kendra IOCL 38
Selection procedure and Mandatory Certification / Training Requirement Sr No. Selection Procedure 1 Basic KYC & Aptitude Check 2 Police Verification 3 Credit Check (CIBIL Check) 4 Referral Check 5 GST Registration 6 PAN / AADHAAR Card Sr. No. Service Certification Fees to be Paid by Dealer 1 E-Governance NSE IT UIDAI Rs.365/- (inclusive of all taxes) 2 Banking IIBF Rs.800/- (exclusive of all taxes) 3 Training Expenses to be incurred by Franchisee 39
New Franchisee Vakrangee Kendra – IOCL One time Cost is approx. 8 Lacs Sl. No. Vakrangee Kendra Requirements Delivery Items / Remarks Laptop with Adaptor, Pin Pad Device + Single Bio-metric 1 Banking Vertical Finger Print Device & Currency Counting Machine ATM Machine Supply of ATM Machine on Custodian basis Connectivity for ATM Sofos (if required), 1KVA UPS with 42 Ah Batteries 2 E-Commerce and Insurance Vertical Laptop with adaptor & LCD Monitor, Digital Signage (TV-LFD) Logistics Kit Includes Weighing Machine, 3 Logistics Vertical T-Shirt, Biker Pouch and Bag & Barcode scanner. Kit Includes Slap Biometric Scanner, Iris Scanner, Web Camera, Laptop/Desktop, Printer 4 E-Governance Vertical - UID Kit For Aadhaar (Enrolment/Update) E-Governance Vertical - PVC Card Printer PVC Card Printing 5 Single Finger Bio-Metric Device (2 Devices) E-KYC Facility 6 Branding (does not include interiors and Civil work) Kendra Branding as per Vakrangee specifications Total Goods worth approx. Rs. 8,00,000 /- 40 Note: These rates are exclusive of applicable Freight and Taxes
New Franchisee Vakrangee Kendra – IOCL BEST PRICE Rs. 8 Lakhs Rs. 4.5 LAKHS + Taxes Only + ATM FREE (Custodian Basis) Pay In three simple steps Offer Valid only • Step 1 : Rs. 2 Lakh on Signing Agreement Upto 15th August 2017 • Step 2 : Rs. 1.50 Lakh within 10 days • Step 3 : Rs. 1 Lakh on completion of branding Tax Details – 41 For Rs. 4,50,000 option – Total Tax Payable : Rs. 96,651 Freight Charges as actual to be paid
Payment Process & Details for New Franchisee Vakrangee Account Details : Name : Vakrangee Limited Address : Vakrangee House, Plot no-66, Marol Co- Op Indl Estate, M.V. Road , Marol Naka , Andheri (E), Mumbia- 400059 Name of Bank : HDFC Bank Ltd Branch Address : Unit no.1,Town Centre,Andheri Kurla Rd., Near Kobe Sizzlers,Andheri (E),Mumbai-400059 IFSC CODE of Bank : HDFC0000592 Branch Code : 0592 Type of Account : Current Account no : 05922320000242 Mandatory Requirement – After making the Payment, the Payment details need to be Updated on the below Link within next 3 working days else the Payment shall be transferred to Suspense Account Important - Payment made in the last 6 months also need to be updated by 21st July 2017 Click on the Following Link for Payment Update : (If VKID Generated) https://goo.gl/HKFTvH Click on the Following Link for Payment Update : (If VKID not yet Generated) https://goo.gl/r37Gcr 42
Targeted Financial Earnings for IOCL Franchisee Particular (Amount in INR) Monthly Earning Sales & Services under Vakrangee Kendra E-Governance Services (IRCTC Railway e-booking, GST Services, BBPS, Aadhaar Update & PVC Card Printing)* 15,000 Banking Services (Bank A/c Opening, Cash Handling-Deposit & Withdrawal, Remittance/Fund Transfer) 30,000 Insurance (Life, General and Health) 12,500 ATM (Financial & Non Financial Transaction) 25,000 E-Commerce • DTH & Mobile Recharges & Bus Ticketing 2,500 • E Commerce / Amazon 50,000 • Assisted E-Commerce (Goods) 10,000 Logistic Services 5,000 Gross Earning for Franchisee (A) 1,50,000 Less: Operating Expenses Operator Salary ( 3 Employees / Operators) 30,000 Manager Salary (1 store manager) 20,000 Rent (Mini.200 Sq. Feet to 500 Sq. Ft. Recommended) 25,000 Office Expenses including Electricity Charges, Connectivity Charges, Insurance & Hardware Maintenance Cost 15,000 Localized Marketing Cost 10,000 Total of Operating Cost (B) 1,00,000 Net Earning for Franchisee per Month (A-B) 50,000 Pay Back Period (In Months) 9-12 Return on Capital Employed (In Percentage) 35% + 43 Note * - Depending upon whichever services available in that Location
Success Stories : Service wise Performers Case Studies 44
Success story : E-Governance – AADHAAR Enrollment Case Study Service – E-Governance Transactions VK ID : RJ3311032 Franchisee Name : Vinod Jain Location : Udaipur Sarda, Rajasthan Commission Earned during the Month : Rs. 1,48,824 Aadhaar Enrollment : 6,201 45
Success story : E-Governance – AADHAAR Update & PVC Case Study Service – E-Governance Transactions VK ID : RJ2303036 Franchisee Name : Hemlata Khandelwal Location : Kota Lalpura, Rajasthan Commission Earned during the Month : Rs. 51,032 Aadhaar Update & PVC Card Transactions : 2,571 46
Success story : Amazon Assisted E-Commerce Services Case Study Service – Amazon Assisted E-Commerce Services VK ID : RJ3205013 Franchisee Name : Abhishek Jain Location : Tonk, Rajasthan Earnings during the Month : Rs. 1,92,072 Insurance Policies Sourced : 1,141 47
Success story : Banking Case Study Service – Banking Transactions VK ID : UP3712049 Franchisee Name : Anand Kumar Dixit Location : Jaunpur, Uttar Pradesh Commission Earned during the Month : Rs. 89,250 Account Opened : 68 Cash Handling Done : Rs. 2,35,35,548 48
Success story : ATM Services Case Study Service : ATM - Financial / Non Financial Transactions VK ID : MH2305039 Franchisee Name : Sarojini Subhash Katakdound Location : Osmanabad, Maharashtra Commission Earned during the Month : Rs.63,557 Financial Transactions Done : 6,047 Non Financial Transactions Done : 1,029 49
Success story : Logistics – Courier Booking Services Case Study Service – Courier Booking VK ID : UP4809021 Franchisee Name : Jasmeet Singh Location : Lucknow, Uttar Pradesh Commission Earned during the Month : Rs. 10,266 Courier Bookings Done : 869 50
Success story : Logistics – Last Mile Delivery Services Case Study Service – Last Mile Delivery Services VK ID : MH2810029 Franchisee Name : Bharatkumar Vasantrao Patil Location : Sangli, Maharashtra Commission Earned during the Month : Rs. 27,929 Courier Bookings Done : 1,833 51
Success story : Insurance Case Study Service – Insurance Services VK ID : UP4809021 Franchisee Name : Jasmeet Singh Location : Lucknow, Uttar Pradesh Earnings during the Month : Rs. 44,808 Insurance Policies Sourced : 94 52
Action plan 53
Action Plan : Setting Up of new Franchisees In order for any Potential Franchisee to own a Vakrangee Kendra , he/she should agree with the following 3 conditions: PAYMENT OF DISCOUNTED SET UP COST– • Franchisee to pay the Discounted Set up cost for all Hardware, New Branding and ATM Machine (on custodian basis) LIMITED PERIOD OFFER EXCLUSIVITY & MINIMUM • Franchisee should only provide Vakrangee services through the Kendra WORKING CAPITAL • Franchisee should be ready to invest the required Minimum Working Capital for smooth INVESTMEMT functioning of services IOCL Retail Outlet KSK Outlet Wallet : Rs. 2 Lacs Wallet : Rs. 1 Lacs Banking (settlement account) – Rs. 5 Lacs Banking (settlement account) – Rs. 2 Lacs ATM – Rs. 5 Lacs ATM – Rs. 1 Lacs ACHIEVE SERVICE • Franchisee to ensure activation of all Mandatory services in the Kendra on consistent basis ACTIVATION TARGETS ON CONSISTENT BASIS • Franchisee should be ready to achieve the targets decided by the management CONTACT THE NEAREST • If the Potential Franchisee is in agreement with the above terms and conditions, then feel free BC OR DC FOR to contact the nearest Vakrangee BC/DC Officer. ON-BOARDING PROCESS • Initial Set-Up support and Training Support would be provided by the Vakrangee Team. 54
Thank You 55
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