FOR ACCELERATED GROWTH - Subex
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FOR ACCELERATED GROWTH
The Subex User Conference is back, and this time it’s bigger than ever. The event is planned from 25th to 28th October 2021. The event is now virtual, so you can experience it from the comfort of your home. That’s right! Subex has now turned to the digital arena to bring this 4-day program, across 2.5 hours a day. This means that the sessions can be easily accommodated within your work schedule. For the last 16 years, Subex User Conference has been creating a platform for our customers to connect, discuss and understand the practical implications of trends in the industry from eminent speakers and practitioners. This year’s conference, unlike previous years', comprises multiple functional-focused tracks. This means that in addition to tracks for Business Assurance, Fraud and Security, we will be introducing new tracks for Marketing, Network, AI & Analytics, and Partner Ecosystem Management. We look forward to host you in a virtual world!
FOR ACCELERATED GROWTH This theme stems from the fact that business leaders across industries universally agree that Artificial Intelligence (AI) and Machine Learning (ML) will transform their businesses by reducing costs, managing risks, streamlining operations, accelerating growth and fueling innovation. However, AI adoption today has been fragmented and is primarily driven by the CIO organization. Business functions are yet to see the full benefits of the technology, leading to concerns about the efficiency and propensity of AI to deliver value. At the event, we intend to address topics that will interest leaders and practitioners looking to scale their organization’s AI adoption to the next level.
AGENDA
VISIONARY BUSINESS
SESSION ASSURANCE
OPERATOR NETWORK
EXCELLENCE
AWARDS
MARKETING
FRAUD & AI &
SECURITY ANALYTICS
PARTNER
ECOSYSTEM EVENT
MANAGEMENT CLOSUREVISIONARY SESSIONS
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 09:30 AM TO 09:35 AM Conference Theme showcase + House Rules by MC
09:05 AM TO 09:15 AM 09:35 AM TO 09:45 AM Opening Remarks
Shankar Roddam, Chief Operating Officer, Subex
09:15 AM TO 09:35 AM 09:45 AM TO 10:05 AM Keynote on Enterprise AI for Accelerated Growth
Richard Benjamins, Chief AI & Data Strategist, Telefonica
09:35 AM TO 09:55 AM 10:05 AM TO 10:25 AM Getting the Right Balance of Network Investments, Customer
Experience and Profitability
Rahul Joshi, AVP & Lead - Network Analytics & Insights, JIO
09:55 AM TO 10:25AM 10:25 AM TO 10:55 AM Beyond Boundaries, Breaking Convention - A Sneak Peak into Subex
Strategy & Roadmap
Vinod Kumar, MD & CEO, Subex
Suresh Chintada, Chief Technology Officer, Subex
Rohit Maheshwari, Head of Strategy & Products, Subex
Moderated by: Vasanthi Hariprakash, Ex NDTV Correspondent & Founder
-Pickle Jar Media House
10:25AM TO 10:55 AM 10:55 AM TO 11:25 AM ODA Framework for DSPs
George Glass, CTO, TM Forum
10:55 AM TO 11:25 AM 11:25 AM TO 11:55 AM Operator Excellence Awards
11:25 AM TO 12:25 PM 11:55 AM TO 12:55 PM Brain Date (Networking Session)
THOUGHT LEADERS
Richard Benjamins George Glass Rahul Joshi Vasanthi Hariprakash
Chief AI & Data Strategist Chief Technology Officer AVP & Lead - Network Ex NDTV Correspondent &
Analytics & Insights Founder
Vinod Kumar Shankar Roddam Suresh Chintada Rohit Maheshwari
Managing Director & CEO Chief Operating Officer Chief Technology Officer Head of Strategy & ProductsBUSINESS ASSURANCE
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 10:00 AM TO 10:05 AM Theme showcase + House Rules by MC
09:05 AM TO 09:30 AM 10:05 AM TO 10:30 AM From Assuring Revenues to Assuring Business –
The Changing Role of RA Function
Gina Pesheva, Senior Manager Billing & Assurance, Deutsche Telekom AG
09:30 AM TO 09:50 AM 10:30 AM TO 10:50 AM BA Automation for 5G and Beyond
Ashwin Menon, Product Head - Business Assurance, Subex
09:50 AM TO 10:10 AM 10:50 AM TO 11:10 AM The Digital Trust Survey for RA, FM, Cyber Security Professionals -
Results Preview
Eric Priezkalns, Chief Executive, Risk & Assurance Group
10:10 AM TO 10:30 AM 11:10 AM TO 11:30 AM CX Assurance - From Theory to Practice | Expert Opinion
Taruna Ranjan, Director - Revenue Assurance, T Mobile
10:30AM TO 10:50 AM 11:30 AM TO 11:50 AM Maximize Product Profitability Through 360-degree Margin Analytics
Brett Puckeridge, Director Networks Transformation, Optus
Madan Jangra, Senoir Manager - Networks Transformation, Optus
Moderator: Srikanth Vasudevan, Director - Business Consulting, Subex
10:50 AM TO 11:20 PM 11:50 AM TO 12:20 PM Panel Discussion: People, Process & Technology – The Key Dimensions of
Change for Tomorrow’s BA Practice
Panelist: Naresh Chandra Biswas, GM - Revenue Assurance, Robi Axiata
Edward Granillo, Group Head Revenue Assurance & Fraud at Telia Company
Chinyama Samukonga, Senior Manager - Revenue Assurance & Fraud
Management at MTN Zambia
11:20 AM TO 12:20 PM 12:20 PM TO 01:20 PM Brain Date (Networking Session)
THOUGHT LEADERS
Gina Pesheva Eric Priezkalns Taruna Ranjan Brett Puckeridge Madan Jangra
Senior Manager Chief Executive Director - Revenue Director - Senior Manager,
Billing & Assurance Assurance Networks Transformation Networks Transformation
Chinyama Samukonga Naresh Chandra Edward Granillo Srikanth Vasudevan Ashwin Menon
Senior Manager - Biswas Group Head Revenue Director - Business Product Head -
Revenue Assurance & GM - Revenue Assurance Assurance & Fraud Consulting Revenue Assurance
Fraud ManagementNETWORK
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 10:00 AM TO 10:05 AM Theme showcase + House Rules by MC
09:05 AM TO 09:25 AM 10:05 AM TO 10:25 AM Smart Network Investment Planning for Superior Customer Experience
Alok Kumar Sinha, Product Director - Network Analytics, Subex
09:25 AM TO 09:55 AM 10:25 AM TO 10:55 AM Maximising Revenues within a 5G B2B2X Ecosystem
Naveen Suri, Head, Communications Industry Solutions, Cognizant
Mayur Madhawani, Product Manager, Stl
Alok Kumar Sinha, Product Director - Network Analytics, Subex
09:55 AM TO 10:10 AM 10:55 AM TO 11:10 AM How to Drive Efficiencies Through a Holistic Network Asset
Management Approach
Purushothaman KG, Partner-Telecom Sector Leader KPMG India
10:10 AM TO 11:00 AM 11:10 AM TO 12:00 PM Brain Date (Networking Session)
THOUGHT LEADERS
Mayur Madhawani Naveen Suri Purushothaman KG Alok Kumar Sinha
Product Manager Head, Communications Partner-Telecom Product Director -
Industry Solutions Sector Leader Network AnalyticsMARKETING
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 10:00 AM TO 10:05 AM Theme showcase + House Rules by MC
Leveraging telecom data for financial inclusion – Balancing trust and
09:05 AM TO 09:25 AM 10:05 AM TO 10:25 AM
inclusion
Moderator: Upal Pradhan, AVP - Business Development, IDcentral
Devyani Parameshwar, Head of Commercial, M-Pesa Africa
Sanjay Phadke, Author- FinTech Future: The Digital DNA of Finance
Vamsi Madhav, Chief Operating Officer, Sahamati
09:25 AM TO 09:45 AM 10:25 AM TO 10:45 AM Fireside chat: Smart customer on boarding - Striking the right balance
between customer experience and security
Mapusetso Ntsekhe, General Manager of Marketing and Customer
Experience, Econet Telecom Lesotho
Upal Pradhan, AVP - Business Development, IDcentral
THOUGHT LEADERS
Devyani Parameshwar Sanjay Phadke Vamsi Madhav Mapusetso Ntsekhe
Head of Commercial Author- FinTech Future: The Chief Operating Officer General Manager of Marketing
Digital DNA of Finance and Customer Experience
Upal Pradhan
AVP - Business DevelopmentFRAUD & SECURITY
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 10:00 AM TO 10:05 AM Theme showcase + House Rules by MC
09:05 AM TO 09:30 AM 10:05 AM TO 10:25 AM Panel Discussion: Evolution of Fraud and Security Risk Mitigation in 5G
Sreenadh Ambarkhana, Vice President Finance, Head of Governance, Risk
and Controls at DTAC
Daniela Iszlai, Manager, Technology Strategy, Telus
Moderator: Teresa Cottam, Chief Analyst, Omnisperience
09:30 AM TO 09:50 AM 10:25 AM TO 10:45 AM Fraud Management Within the Evolving Cloud Landscape,
Nithin Gangadharan, Product Director, Fraud Management, Subex
09:50 AM TO 10:10 AM 10:45 AM TO 11:05 AM Fireside chat:
Handset Fraud: The Complexities and Key Mitigation Strategies
Jonathan Madill, Senior Manager - BT
Neil Sowerby, Sales Director, Subex
10:10 AM TO 10:30 AM 11:05 AM TO 11:25 AM Proactive Remediation: The need to expand the horizon for fraud
mitigation.
Kiran Zachariah, VP-Digital Security, Sectrio
10:30 AM TO 10:50 AM 11:25 AM TO 11:45 AM Signaling Anecdotes
Charmaine Galea Triganza, Fraud Prevention Officer, Go Malta
Sai Devata, GM – Financial Control, stc
10:50AM TO 11:50 AM 11:45 AM TO 12:45 PM Brain Date (Networking Session)
THOUGHT LEADERS
Charmaine Jonathan Madill Teresa Cottam Sreenadh Ambarkhana
Galea Triganza Senior Manager Chief Analyst VP - Finance, Head of
Fraud Prevention Officer Governance - Risk and Controls
Sai Devata Daniela Iszlai Neil Sowerby Nithin Gangadharan Kiran Zachariah
GM – Financial Control Manager, Technology Sales Director Product Director - VP - Digital Security
Strategy Fraud ManagementPARTNER ECOSYSTEM MANAGEMENT
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 09:30 AM to 09:35 AM Theme showcase + House Rules by MC
09:05 AM TO 09:25 AM 09:35 AM TO 09:55AM Executing a Partner Strategy to Monetize 5G and IoT
Teresa Cottam,Chief Analyst, Omnisperience
09:25 AM TO 09:45 AM 09:55 AM TO 10:15 AM Enabling Trust in the Digital Partner Ecosystem
Paulo Zanotto, Product Director - Partner Ecosystem Management, Subex
09:45 AM TO 10:05 AM 10:15 AM TO 10:25 AM Billing & Charging Evolution
Scarlett Woodford, Research Analyst at Juniper Research
10:05 AM TO 10:25 AM 10:25 AM TO 10:45 AM Simplifying Partnerships Through Blockchain
Subrat Saurabh, Product Director - Blochchain, Subex
10:25 AM to 10:45 AM 10:45 AM TO 11:05 AM Leveraging Deep Learning to Manage Profitable Partnerships
Vikrant Gandhi, Vice President at Frost & Sullivan
THOUGHT LEADERS
Teresa Cottam Scarlett Woodford Vikrant Gandhi Paulo Zanotto
Chief Analyst Research Analyst Vice President Product Director - Partner
Ecosystem Management
Subrat Saurabh
Product Director - BlockchainAI & ANALYTICS
TIME (GMT) TIME (EST)
AGENDA
EMEA & APAC NA & CALA
09:00 AM TO 09:05 AM 09:30 AM TO 09:35 AM Theme showcase + House Rules by MC
09:05 AM TO 09:25 AM 09:35 AM TO 09:55 AM Creating Value from Analytics, AI & Automation
Charlotte Patrick, Independent Analyst and Ex Gartner Research Analyst
09:25 AM TO 09:45 AM 09:55 AM TO 10:15 AM A Conversation with the CIO - Barriers to AI Adoption
Soksophay Lim, Chief Information Officer, Cellcard
09:45 AM TO 10:10 AM 10:15 AM TO 10:40 AM Democratizing AI Using HyperSense AI Studio
Shashank Shekhar, Head AI labs, Subex
10:10 AM TO 10:30 AM 10:40 AM TO 11:00 AM Leveraging Cognitive RPA for Superior Customer Experience
Ashwin P kumar, Director - Risk Assurance, Subex
10:30 AM TO 10:50 AM 11:00 AM TO 11:20 AM Transforming for success: Harnessing 5G & automation to innovate & grow
Aaron Boasman Patel, VP AI & Analytics, TM Forum
10:50 AM TO 11:20 AM 11:20 AM TO 11:50 AM Demystifying the Black Box AI
Shashank Shekhar, Head AI Labs, Subex
11:20 AM TO 11:45 AM 11:50 AM TO 12:15 PM How Explainable & Ethical AI can Improve AI Adoption Across Spectrum
Dr. Keeratpal Singh, Chief Data Scientist, Axiata
Steve Bowker, Head of Telco, Brytlyt
Zabi Ulla - Product Head AI Labs, Subex
Moderator: Prof. Paul Morrissey, Chairman, BolgiaTen Ltd
11:45 AM TO 12:00 PM 12:15 PM TO 12:30 PM Vote of Thanks & Event Closure
THOUGHT LEADERS
Soksophay Lim Dr. Keeratpal Singh Aaron Boasman Patel Charlotte Patrick
Chief Information Officer Chief Data Scientist VP AI & Analytics Independent Analyst and Ex
Gartner Research Analyst
Steve Bowker
Prof. Paul Morrissey Head of Telco Shashank Shekhar Zabi Ulla Ashwin P Kumar
Chairman Head AI labs Product Head AI Labs Director - Risk AssuranceNETWORK PROFESSIONALS
KEY TAKEAWAYS
Sessions on how CSPs can address the opportunities and challenges of 5G
Expert views on Network Slicing, O-RAN, and other trending topics
First-hand view on the latest techniques of leveraging AI/ML to enhance Customer Experience
1:1 sessions with Subex experts and access to live product demos
BUSINESS ASSURANCE PROFESSIONALS
First-hand views on the evolution to Business Assurance and the functional impact
A deep dive into the RAG Digital Trust survey results with expert views
Practitioner views on how they approach pertinent Business Assurance use cases
Master Demo session on 360o Margin analytics and Product profitability
FRAUD & SECURITY PROFESSIONALS
Expert views on the evolution of the threat landscape and its implications in the era of 5G
Sessions on how AI/ML will be a key arsenal in the fight against fraud
Expert opinions on the need for a proactive mitigation strategy to address fraud
Real-world experiences and learnings of risk practitioners in this sophisticated fraud landscape
1:1 sessions with Subex specialists and live product demos
PARTNER ECOSYSTEM MANAGEMENT PROFESSIONALS
Visionary sessions on the need for collaboration and co-creation strategy with partners to realize 5G
opportunities
Subex experts on how to create a seamless partner experience for a value driven partner ecosystem
Expert views on the adoption of Billing and Charging Evolution, and Blockchain in telecom
Access to live demos, industry best practices for partner ecosystem management
BUSINESS LEADERS
First-hand insights from world-renowned AI practitioner, Richard Benjamins, on his experiences in
leading large-scale Analytics projects
A preview of the new face of the telecom technology stack
A look into how the power of AI can help businesses transform
A deep dive into TM Forum’s ODA Framework for DSPs directly from the source with George Glass, CTO,
TM Forum
A chance to meet peers and learn best practices, discuss opportunities, and strategies to winMARKETING PROFESSIONALS
Expert views from Marketing pros as they unravel their successes in using AI to identify new opportunities
A look at how CSPs can provide immersive fan experiences as a means to monetize 5G
Sessions on how to monetize data while ensuring trust and customer privacy
Demo sessions on how marketeers can better leverage AI for enhanced decision-making
AI & ANALYTICS PROFESSIONALS
Experiences from industry experts and analysts on how CSPs globally are leveraging AI and analytics
A chance to see HyperSense in action and how it breaks barriers to AI adoption
Views from AI practitioners on Ethical & Explainable AI and their experiences and best practices
Hands-on sessions with Subex specialists and live product demos
ABOUT SUBEX
Subex is a pioneer in enabling Digital Trust for businesses across the globe.
Founded in 1994, Subex helps its customers maximise their revenues and
profitability. With a legacy of having served the market through world-class
solutions for business optimisation and analytics, Subex is now leading the way
by enabling all-round Digital Trust in the business ecosystems of its customers.
Focusing on risk mitigation, security, predictability and intelligence, Subex
helps businesses embrace disruptive changes and succeed with confidence in
creating a secure digital world for their customers.
Through HyperSense, an end-to-end augmented analytics platform, Subex
empowers communications service providers and enterprise customers to
make faster, better decisions by leveraging Artificial Intelligence (AI) analytics
across the data value chain. The solution allows users without a knowledge of FOR MORE INFORMATION
coding to easily aggregate data from disparate sources, turn data into insights
by building, interpreting and tuning AI models, and effortlessly share their Ramya Raj,
findings across the organisation, all on a no-code platform. Associate Director - Marketing
email: ramya.raj@subex.com
Subex also offers scalable Managed Services and Business Consulting
services. Subex has more than 300 installations across 90+ countries. For more Phone: +91 9900289344
information, visit www.subex.comYou can also read
