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About us Contents The Chartered Insurance Institute (CII) is a professional body 4. Your journey our dedicated to building public trust in commitment the insurance and personal finance 6. Becoming a member profession. Over 125,000 members commit to high professional 8. Your sector-specific standards and continuing Society professional development. We work with businesses to 10. Recognition of prior learning develop bespoke, company-wide solutions that ensure competitive 12. Studying with us advantage by enhancing employees’ technical and 14. Insurance qualifications professional competence. 16. Insurance Success in CII qualifications qualifications is universally recognised as framework evidence of knowledge and 18. Insurance technical expertise. qualifications Our members are able to drive 42. Personal Finance personal development and maintain qualifications their professional standing by adhering to our Code of Ethics 44. Personal Finance and by accessing a range of qualifications learning services. framework 46. Personal Finance Find out more at: cii.co.uk qualifications 72. Enrolment 74. Enrolment plus Our vision Our vision is to build public 76. Member designations trust across the insurance and personal finance profession 78. Chartered status by providing relevant learning, 80. Fellowship insightful leadership and an engaged membership. Driving 82. Your next steps professional standards is at the heart of everything we do. Ethical conduct and technical competence are supported by our Code of Ethics and qualifications, designed in conjunction with sector practitioners and registered with Ofqual in the Regulated Qualifications Framework. 2 2021 qualifications 3
Your journey our commitment We are here to support you and your career development, whether you’re new to the sector or a professional looking to progress your career aspirations. Tailor your qualification pathway Earn recognition for your Become a member Earn the mark of professionalism The flexibility of our qualifications framework prior learning Membership supports your professional Once qualified, members are entitled to use allows you to select units that match the If you hold a degree or professional development and enhances your the accompanying designation. In order to requirements of your current role or future qualification in a relevant subject, such as career potential. ensure your expertise remains current, use career aspirations. We use a range of accounting, business, maths or law, you of designations is dependent on ongoing As a member, you can join a sector-specific assessment methods, all carefully chosen and could receive CII credits that count towards membership and CPD requirements. Society, focusing on the issues that matter designed to promote the optimum type of completion of a CII qualification. In doing so, most in your sector. To see the full list of designations available, learning for each level and qualification. you could avoid duplication of learning and head to pages 76-77. achieve your qualification more quickly. Find out more on pages 6-9. Find out more on pages 12-41 and 42-71. Advanced Diploma holders can apply for Find out more on pages 10-11. Chartered status and progress to Fellowship. Find out more on pages 78-81.. 4 2021 qualifications 5
Dedicated Becoming a member to your development Our members are committed to ongoing professional development and champion the sharing of good practice to improve consumer outcomes. As a member, enjoy content designed to enhance your knowledge and keep you ahead of the curve. Standards Continuing Professional Extensive member The Learning Knowledge Services Member discounts Be part of a professional Development (CPD) network Content Hub For referencing and research As a member, you will benefit body that’s recognised and Members commit to ongoing A core benefit of your For digital content that which supports your from significant discounts respected by employers, learning and development, membership is access to an informs and inspires, whilst continued learning, log in and (typically over 20%) on regulators and your helping to ensure their unrivalled network of local meeting your professional enjoy thousands of resources, exams, study materials and professional peers. We play knowledge remains up-to- hubs throughout the UK, development needs, browse including journals, ebooks, accreditation of prior learning. a pivotal role within the date and relevant. We have Channel Islands and the Isle our Hub for topical and online reports and more. You can also take advantage profession, setting standards created a programme of of Man. 56 Local Institutes business relevant resources cii.co.uk/knowledge-services of Perks, our affinity for competence and events and a wealth of online in addition to 26 Personal including: good practice benefits scheme which influencing future direction. resources to ensure your Finance Society Regional guides, videos, webinars, eLibrary offers discounts on a range professional development Committees provide you ebooks, blogs and podcasts – of products and services. Professionalism is at the forefront of your with access to local events many of which are produced Members have access to an Members studying towards membership. and activities that help by some of the most online searching tool which a qualification can also apply Our members are highly fulfil your professional influential minds in insurance. enables you to browse for a TOTUM PRO student respected for their knowledge cii.co.uk/cpd expectations and grow your thousands of resources discount card. and expertise. Membership cii.co.uk/learning-content-hub professional network. from several databases supports your professional Ethical culture covering general insurance, cii.co.uk/membership development, enhances By adhering to our Code of life and pensions, financial your career potential and Ethics, members commit to planning and risk as well integrates you into a network upholding high professional as resources on leadership of like-minded professionals. standards of integrity, probity and management. The and ethical fair dealing. collection includes ebooks, Trust Ethics are a cornerstone of articles, market reports and Public trust is at the heart professionalism, and ethical dictionaries, all of which are of all that we do. Our Royal behaviour is crucial to securing available online. You can also Charter ensures we never public trust and confidence in download and borrow ebooks lose sight of our mission. We the profession. on your tablet or PC, mobile help to unite the profession, or tablet device. increasing its credibility with cii.co.uk/code cii.co.uk/elibrary consumers. Together, we drive confidence in the power of professional standards. 6 2021 qualifications 7
Join your Your sector-specific Society professional community Our sector-specific Societies are dedicated to supporting you at By becoming a member of a Society, you are joining a community every stage of your career, focusing on the issues that matter most of professionals committed to driving the profession forward through in your sector. technical expertise, ethical behaviour, and a culture of learning and development. Business relevant insights By providing focused CPD content Personal Finance Society Society of Insurance Society of Claims opportunities along with a dedicated Guided by an Advisory Board of leading The leading professional Broking Professionals market practitioners, each Society addresses programme of digital and face-to-face events, body in the UK for the Committed to insurance developments relevant to your sector through your Society offers access to the content Bespoke to those working personal finance profession. claims professionals. insights and good practice guidance. that matters most to you, helping you build a within the broking sector. strong professional network and to advance thepfs.org socp.org.uk sib.org.uk Societies work closely with key sectoral your career. stakeholders to help identify emerging trends, with research and thought leadership Our members say: Society of Underwriting Society of Mortgage providing you with the confidence to make Professionals Professionals key decisions. “It is great to share a common platform with others in the same industry and job. The Supporting those involved in Dedicated to professionals articles are very informative – keeps one up evaluating and pricing risk. working in the mortgage Supporting your career needs to date with current situations.” socup.org.uk market. Each Society is committed to your ongoing smp.org.uk professional development which means Feedback received via member survey 2020 supporting you throughout every stage of your career. Whilst professional qualifications demonstrate your technical competence, How to join your Society membership provides you with the insights New members can select their Society when registering for membership. If you are an existing and resources to help you progress. member, you can join your Society by contacting Customer Service or visiting the Society’s website. 8 2021 qualifications 9
Recognition Recognition of prior learning not Before studying with us, check whether your previous qualifications repetition from other professional bodies, institutes or universities count towards a CII qualification. It could save repeated learning and reduce your qualification costs. To find out if you’re eligible, details of the fee payable and to make an application, visit: cii.co.uk/prior-learning 10 2021 qualifications 11
Studying with us Quality assured learning RQF levels in context Formed in consultation with experienced market practitioners and registered with Ofqual We have summarised each RQF level descriptor below, along with how each of our qualifications’ in the Regulated Qualifications Framework (RQF)*, our qualifications are quality assured. content and objectives correspond to that level. This should help you identify those that match your skills and experience as well as your career aspirations. For each RQF level, we have Choosing the qualification that’s right for you signposted qualification equivalents to help you further understand their difficulty. More Our qualifications range in difficulty to ensure we meet the needs of individuals at different stages information on qualification equivalents can be found on the Ofqual website. in their career. We indicate the difficulty of a qualification by attributing it an RQF level: the higher the RQF level, the more the qualification demands from the learner. The colours assigned to the RQF levels have been applied to their respective qualifications throughout this brochure. You’ll also notice our qualifications are labelled ‘Award’, ‘Certificate’, The level of qualification you obtain can act as an indicator of your understanding of the subject ‘Diploma’ and ‘Advanced Diploma’ to help you determine their size. The recommended study for employers and your wider network to recognise. hours for an Award would be significantly less than that of an Advanced Diploma. RQF level 2 RQF level 3 RQF level 4 RQF level 6 RQF level 7 Level 2 qualifications Level 3 qualifications Level 4 qualifications Level 6 qualifications Level 7 qualifications build a basic develop an build a deeper develop the ability develop the ability understanding of the understanding of the technical and applied to apply advanced to use specialised sector and its key topics key principles, processes understanding of or specialised skills, research and that can be applied and products in greater principles, processes understanding to analysis to evaluate to common situations. detail that can be and products, enabling complex situations. and propose enhanced applied to practice. analysis of core and ways of working within Qualifications at this specialist areas. Within the insurance the sector and in level typically provide Qualifications at this profession, level 6 professional practice an introduction to topics level are ideal for those Qualifications at this qualifications are in situations where within insurance and looking to appreciate the level are suited to those suited to managers of there are many personal finance, and are fundamental practices who wish to have their technical functions such interacting factors. ideal for those in trainee of key topics at junior technical or specialist as claims, broking or or junior roles, those new to mid-level roles. applied knowledge and underwriting. Qualifications give to the sector, or those skills recognised through recognition to working in roles that Level 3 qualifications formal qualifications Within the personal professionals who support technical areas within personal finance for technical roles. finance profession, are taking the sector of an organisation, such provide licences to level 6 qualifications forward through as Human Resources or practice in areas such Level 4 qualifications provide recognition that researching and Information Technology. as mortgage and equity within personal finance you have consolidated proposing strategies release advice, and in provide a licence to and enhanced your and new ways of some oversight roles practice for retail technical knowledge to working that will bring such as life and pensions investment advice and use in complex client benefits to the sector office administration. advanced professional scenarios where options and its customers. recognition for must be carefully mortgage advisers. analysed and balanced. Approximate level Approximate level Approximate level Approximate level Approximate level of study: of study: of study: of study: of study: GCSE A-Level First year of Bachelor’s degree Master’s degree undergraduate study Your Learning Statement To help you plan your study journey, your personalised Learning Statement will keep a record of your units and credits as you achieve them. It will also explain how they contribute towards further qualifications. *CII qualifications are also regulated by Qualification Wales, using the Credit and Qualifications Framework Wales Request your learning statement online: cii.co.uk/learningstatement. Registration is simple and free. (CQFW). The CQFW level for each qualification mirrors the RQF level. 12 2021 qualifications 13
Insurance Contents qualifications RQF level 2 Award for the Foundation Insurance Test Award in Motor Insurance 18 19 Award in Travel Insurance 20 Award in Home Insurance 21 Award in Pet Insurance 22 RQF level 3 equivalent Award in General Insurance (Hong Kong) 24 Award in Motor Insurance Claims and Underwriting (India) 25 Award in Motor Insurance Products and Policies (India) 26 Certificate in Motor Insurance (India) 27 Award in General Insurance (non-UK) 28 Award in Customer Service in Insurance (non-UK) 30 Certificate in Insurance and Financial Services (non-UK) 31 RQF level 3 Award in London Market Insurance 32 Certificate in London Market Insurance 33 Certificate in Insurance 34 RQF level 4 Diploma in Insurance 36 RQF level 6 Advanced Diploma in Insurance 38 RQF level 7 Certificate in London Market Insurance Specialisation 40 Certificate in Insurance Market Specialisation 41 14 2021 qualifications 15
Insurance qualifications This is the framework for our insurance qualification units. They are grouped according to their difficulty, from level 2 through to level 7. Unit framework Depending on the qualification you want to achieve, you’ll need to study a number of these units. Some of our qualifications require just one unit while others require several. Study and assessment key RQF level: 2 RQF level: RQF level: 3 RQF level: 4 RQF level: 6 RQF level: 7 CII credit level: 3 equivalent CII credit level: CII credit level: CII credit level: CII credit level: Assessment methods vary depending on the unit’s level and subject matter. Award CII credit level: Certificate Diploma Advanced Diploma Advanced Diploma Each unit within the framework has Certificate been assigned an icon, to identify the assessment method from the options below. (FIT) Foundation The following units are (IF1) Insurance, Legal (LM1) London Market (M05) Insurance Law (M94) Motor Insurance (530) Economics (993) Advances Insurance Test not registered as part and Regulatory Insurance Essentials 25 credits 25 credits and Business in Strategic Risk 6 credits of the UK’s Regulated 15 credits 10 credits 120 study hours 100 study hours 30 credits Management in 40 study hours Qualifications 60 study hours 40 study hours 150 study hours Insurance Multiple choice question (MCQ) exam Framework (RQF). 50 credits (M21) Commercial (M96) Liability Study is based on a specified enrolment period, (PL1) Introduction to (IF2) General Insurance (LM2) London Market Insurance Contract Wording Insurances (820) Advanced Claims 180 study hours from 01 January–31 December for UK exams, and (IMP) Motor Insurance Motor Insurance 1 Products and Policies Business Insurance Principles 20 credits 25 credits 30 credits 01 May–30 April for non-UK exams. MCQ exams 0 credits (India) 15 credits and Practices 100 study hours 100 study hours 150 study hours can be sat at UK and international online exam 20 study hours 15 credits 60 study hours 15 credits centres, subject to availability, or via remote 60 study hours 60 study hours (M66) Delegated Authority (M97) Reinsurance (930) Advanced invigilation. (PL2) Introduction to (IF3) Insurance Insurance Broking (991) London Market 25 credits 30 credits Insurance Specialisation Travel Insurance 1 (IMU) Motor Underwriting Process (LM3) London 100 study hours 120 study hours 30 credits 0 credits Insurance Claims and 15 credits Market Underwriting 150 study hours 50 credits 20 study hours Underwriting (India) 60 study hours Principles 180 study hours (M67) Fundamentals (M98) Marine Hull and Written exam 15 credits 15 credits of Risk Management Associated Liabilities (945) Marketing 60 study hours 60 study hours (994) Insurance Study is based on a 12 month enrolment period (PL3) Introduction to (IF4) Insurance Claims 25 credits 30 credits Insurance Products from the date of purchase. Most exams are Handling Process and Services Market Specialisation Home Insurance 1 100 study hours 100 study hours on-screen written exams and some may be (IN7) Indian Healthcare 15 credits 30 credits 50 credits 0 credits 180 study hours available by remote invigilation. 20 study hours Insurance Products 60 study hours (M80) Underwriting 150 study hours 15 credits Practice (PL4) Introduction to 50 study hours (IF5) Motor Insurance 20 credits (960) Advanced Pet Insurance 1 Products 80 study hours Underwriting 0 credits (W01) Award in 15 credits 30 credits Mixed assessment 20 study hours General Insurance 60 study hours (M81) Insurance 150 study hours Study is based on an 18 month enrolment period (non-UK) 2 Broking Practice from the date of purchase. Candidates must pass 15 credits (IF6) Household 20 credits (990) Insurance a coursework assignment within the first six 50 study hours Insurance Products 80 study hours Corporate Management months and a MCQ exam within 18 months. Notes (WH1) Award in 15 credits 60 study hours 30 credits 150 study hours 1. Completion of three of (M85) Claims Practice General Insurance the four Personal Lines (Hong Kong) 3 20 credits (IF7) Healthcare 80 study hours (992) Risk Management Coursework assignments Awards (PL1, PL2, PL3 15 credits Insurance Products in Insurance and PL4) contributes 15 50 study hours Study is based on a 12 month enrolment period 15 credits (M86) Personal Insurances 30 credits from the date of purchase. Candidates must pass CII credits towards the 60 study hours 150 study hours unit requirement of the 20 credits three written assignments, each typically (W04) Award in Certificate in Insurance. Customer Service in 80 study hours 2,000-3,000 words. (IF8) Packaged (995) Strategic 2. Unit W01 is also available Insurance (non-UK) Commercial Insurances Underwriting 15 credits (M90) Cargo and Goods in Arabic (W02) and 15 credits 30 credits in Simplified Chinese 50 study hours 60 study hours in Transit Insurances 150 study hours (WM1). 25 credits Dissertation (WCE) Insurance 100 study hours Claims Handling (IF9) Customer Service (996) Strategic Study is based on an 18 month enrolment period 3. Unit WH1 is also in Insurance Claims Management from the date of purchase. Candidates must available in Traditional (non-UK) 4 15 credits (M91) Aviation and Space 30 credits submit a dissertation, typically 10,000-11,000 Chinese (HGT). Both 15 credits Insurance 60 study hours 60 study hours 150 study hours words, on an agreed subject. WH1 and HGT are 30 credits available to candidates 120 study hours in Hong Kong only. (WUE) Insurance (I10) Insurance Broking (997) Advanced Risk Underwriting Fundamentals Financing and Transfer 4. Unit WCE is also (non-UK) 5 15 credits (M92) Insurance 30 credits available in Arabic 15 credits 60 study hours Business and Finance 150 study hours (WCA) and Traditional 60 study hours 25 credits, Chinese (WCT). 100 study hours (I11) Introduction to Risk Management 5. Unit WUE is also (M93) Commercial available in Arabic 15 credits 60 study hours Property and Business (590) Principles (WUA) and Traditional Interruption Insurances of Takaful 6 Chinese (WUT). 25 credits 30 credits 100 study hours 120 study hours 6. Unit 590 is also available in Arabic (595). 16 2021 qualifications 17
Award for the Foundation Insurance Test Award in Motor Insurance 2 6 N/A 40 hrs 2 N/A N/A 20 hrs RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit designation designation Overview Overview The Level 2 Award for the Foundation Insurance Test is an introductory-level qualification that The Level 2 Award in Motor Insurance is suitable for entry-level staff, anyone working in helps you develop an understanding of key insurance topics: how the insurance market operates, customer-facing roles and those in support roles seeking to build a better understanding fundamental risk and insurance principles and procedures, and core personal and commercial of motor insurance. insurance products. The Award gives a broad understanding of motor insurance, including the need for cover and The Award is particularly suitable if you’re new to the sector, or in an associated profession or its benefits; insurance legal principles and duties; product features; how cover is arranged and support role where you need to demonstrate a basic understanding of general insurance. provided, and the principles of delivering good customer service. Completion requirements Completion requirements The Award comprises one core unit providing six CII credits on successful completion. These The Award comprises one core unit: Introduction to Motor Insurance. credits can be used towards further CII qualifications. (PL1) Introduction to Motor (FIT) Foundation Insurance Insurance Test 0 credits* 6 credits Core Core *Completion of three of the four Personal Lines Awards (Award in Motor Insurance, Award in See pages 16-17 for individual unit assessment method. Travel Insurance, Award in Home Insurance, Award in Pet Insurance) contributes 15 CII credits towards the unit requirement of the Certificate in Insurance. More information on the Certificate Included within your Enrolment: in Insurance can be found on page 34. • Study text – digital only or printed • Online support including exam guide See page 16-17 for individual unit assessment method. and digital via RevisionMate • Assessment entry Included within your Enrolment: • Interactive digital course • Assessment entry • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate Find out more and enrol here: Find out more and enrol here: cii.co.uk/FIT cii.co.uk/personal-lines 18 2021 qualifications 19
Award in Travel Insurance Award in Home Insurance 2 N/A N/A 20 hrs 2 N/A N/A 20 hrs RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit designation designation Overview Overview The Level 2 Award in Travel Insurance is suitable for entry-level staff, anyone working in The Level 2 Award in Home Insurance is suitable for entry-level staff, anyone working in customer- customer-facing roles and those in support roles seeking to build a better understanding facing roles and those in support roles seeking to build a better understanding of home insurance. of travel insurance. The Award gives a broad understanding of home insurance, including the need for cover and The Award gives a broad understanding of travel insurance, including the need for cover and its benefits; insurance legal principles and duties; product features; how cover is arranged and its benefits; insurance legal principles and duties; product features; how cover is arranged and provided, and the principles of delivering good customer service. provided, and the principles of delivering good customer service. Completion requirements Completion requirements The Award comprises one core unit: Introduction to Home Insurance. The Award comprises one core unit: Introduction to Travel Insurance. (PL3) Introduction to Home (PL2) Introduction to Travel Insurance Insurance 0 credits* 0 credits* Core Core *Completion of three of the four Personal Lines Awards (Award in Home Insurance, Award in *Completion of three of the four Personal Lines Awards (Award in Travel Insurance, Award in Travel Insurance, Award in Motor Insurance, Award in Pet Insurance) contributes 15 CII credits Motor Insurance, Award in Home Insurance, Award in Pet Insurance) contributes 15 CII credits towards the unit requirement of the Certificate in Insurance. More information on the Certificate towards the unit requirement of the Certificate in Insurance. More information on the Certificate in Insurance can be found on page 34. in Insurance can be found on page 34. See page 16-17 for individual unit assessment method. See page 16-17 for individual unit assessment method. Included within your Enrolment: Included within your Enrolment: • Interactive digital course • Assessment entry • Interactive digital course • Assessment entry • Study text – digital only or printed • Online support including exam guide • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate and digital via RevisionMate Find out more and enrol here: Find out more and enrol here: cii.co.uk/personal-lines cii.co.uk/personal-lines 20 2021 qualifications 21
Award in Pet Insurance Understand the 2 N/A N/A 20 hrs key principles of RQF level CII credits Member designation Recommended study time per unit delivering good Overview customer service The Level 2 Award in Pet Insurance is suitable for entry-level staff, anyone working in customer- facing roles and those in support roles seeking to build a better understanding of pet insurance. The Award gives a broad understanding of pet insurance, including the need for cover and its benefits; insurance legal principles and duties; product features; how cover is arranged and provided, and the principles of delivering good customer service. Completion requirements The Award comprises one core unit: Introduction to Pet Insurance. (PL4) Introduction to Pet Insurance 0 credits* Core *Completion of three of the four Personal Lines Awards (Award in Pet Insurance, Award in Travel Insurance, Award in Home Insurance, Award in Motor Insurance) contributes 15 CII credits towards the unit requirement of the Certificate in Insurance. More information on the Certificate in Insurance can be found on page 34. See page 16-17 for individual unit assessment method. Included within your Enrolment: • Interactive digital course • Assessment entry • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate Find out more and enrol here: cii.co.uk/personal-lines 22 2021 qualifications 23
New Award in General Insurance (Hong Kong) Award in Motor Insurance Claims and Underwriting (India) N/A 15 CII (Award) 50 hrs N/A 15 CII (Award) 60 hrs RQF level (equivalent CII credits Member designation Recommended study RQF level (equivalent CII credits Member designation Recommended study to level 3) time per unit to level 3) time per unit Overview Overview The Award in General Insurance (Hong Kong) is similar to the Award in General Insurance (non- The Award in Motor Insurance Claims and Underwriting (India) provides an essential introduction to UK) but is specific to the Hong Kong regulatory environment. The Award is an introductory-level motor insurance in India. It provides knowledge and understanding of the fundamental principles and qualification that helps develop your knowledge and understanding of insurance principles, local practices relating to the claims and underwriting process in the Indian motor insurance market. procedures and products. The Award is suitable for entry level practitioners, anyone working in customer-facing roles and those It is suitable for new entrants to the profession or insurance practitioners at the beginning of their in support roles working in the motor insurance market in India. career seeking to build on existing knowledge through formal study. It also meets the operating standards set by the Hong Kong regulator. Completion requirements Also available in Traditional Chinese, (HGT). The Award comprises one core unit providing 15 CII credits on successful completion. These credits can be used towards further CII qualifications. Completion requirements The Award comprises one core unit providing 15 CII credits on successful completion. These credits (IMU) Award in Motor Insurance can be used towards further CII qualifications. Claims and Underwriting (India) 15 credits (WH1) Award in General Core Insurance (Hong Kong) 15 credits See pages 16-17 for individual unit assessment method. Core Included within your Enrolment: See pages 16-17 for individual unit assessment method. • Study text – digital only • Online support including exam guide • Assessment entry via RevisionMate Included within your Enrolment: • Study text – digital only • Online support including exam guide • Assessment entry via RevisionMate Find out more and enrol here: Find out more and enrol here: cii.co.uk/learning/qualifications/award-in-general-insurance-hong-kong-qualification cii.co.uk/learning/qualifications/award-in-motor-insurance-claims-and-underwriting-india-qualification 24 2021 qualifications 25
New New Award in Motor Insurance Products and Policies Certificate in Motor Insurance (India) (India) N/A 15 CII (Award) 60 hrs N/A 45 Cert CII 50–60 hrs RQF level (equivalent CII credits Member designation Recommended study RQF level (equivalent CII credits Member designation Recommended study to level 3) time per unit to level 3) time per unit Overview Overview The Award in Motor Insurance Products and Policies (India) provides an essential introduction to The Certificate in Motor Insurance (India) will enable you to advance your understanding of motor motor insurance in India. It provides knowledge and understanding of the fundamental principles insurance products and principles and the key disciplines of underwriting and claims. The Certificate and practices relating to the products and policies in the Indian motor insurance market. will assist you in understanding the nature and key features of risk and insurance in the motor insurance market. It also provides an understanding of the main regulatory and legal principles and the key The Award is suitable for entry level practitioners, anyone working in customer-facing roles and aspects of ethics, corporate governance and internal controls. those in support roles working in the motor insurance market in India. The Certificate is ideal for candidates outside the UK who work in the Indian motor insurance profession. Completion requirements The Award comprises one core unit providing 15 CII credits on successful completion. These credits can be used towards further CII qualifications. Completion requirements The Certificate comprises three core units providing 45 CII credits on successful completion. These credits can be used towards further CII qualifications. (IMP) Award in Motor Insurance Products and Policies (India) 15 credits (IMP) Motor Insurance (IMU) Motor (W01) Award in Products and Policies Insurance Claims and General Insurance Core (India) Underwriting (India) (non-UK) 15 credits 15 credits 15 credits See pages 16-17 for individual unit assessment method. Core Included within your Enrolment: • Study text – digital only • Online support including exam guide See pages 16-17 for individual unit assessment method. • Assessment entry via RevisionMate Included within your Enrolment: • Study text – digital only • Online support including exam guide • Assessment entry via RevisionMate Find out more and enrol here: Find out more and enrol here: cii.co.uk/learning/qualifications/award-in-motor-insurance-products-and-policies-india-qualification cii.co.uk/learning/qualifications/certificate-in-motor-insurance-india-qualification 26 2021 qualifications 27
Award in General Insurance (non-UK) Develop an N/A 15 CII (Award) 50 hrs understanding RQF level (equivalent to level 3) CII credits Member designation Recommended study time per unit of risk and Overview insurance, the The Award in General Insurance is an introductory-level qualification that helps develop your understanding of insurance principles, procedures and products. structure of It’s particularly suitable if you’re a non-UK insurance practitioner at the beginning of your career or seeking to build on existing knowledge through formal study. It also meets the operating standards set by the local regulator. the insurance Also available in Arabic, (W02) and in Simplified Chinese, (WM1). market and Completion requirements the key legal principles The Award comprises one core unit providing 15 CII credits on successful completion. These credits can be used towards further CII qualifications. (W01) Award in governing General Insurance (non-UK) 15 credits insurance Core contracts See pages 16-17 for individual unit assessment method. Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate • Assessment entry Find out more and enrol here: cii.co.uk/award-general-insurance 28 2021 qualifications 29
Award in Customer Service in Insurance (non-UK) Certificate in Insurance and Financial Services (non-UK) N/A 15 CII (Award) 50 hrs N/A 40-45 Cert CII Member designation 50-60 hrs RQF level (equivalent CII credits Member designation Recommended study RQF level (equivalent CII credits Recommended study to level 3) time per unit to level 3) time per unit Overview Overview The Award in Customer Service in Insurance (non-UK) provides an essential introduction to the The Certificate offers a dedicated pathway for candidates outside the UK to achieve the customer service function specific to insurance companies, intermediaries and providers. It helps Certificate in Insurance and Financial Services (non-UK). It is ideal for those who provide financial build knowledge and understanding of the key processes and requirements related to good advice, act as an insurance agent, or aspire to either of these roles. customer service. In successfully completing three units you will gain valuable knowledge relevant to your role and Designed for those working in non-UK customer-facing roles, the Award is suitable for sales qualify for the Certificate. support and claims settlement staff, as well as new entrants to the profession. Completion requirements Completion requirements The Certificate comprises three core units, providing 40-45 CII credits on successful completion. The Award comprises one core unit providing 15 CII credits on successful completion. These You must select three units from the following options: AWF or AWB (not both), W01 or WH1 credits can be used towards further CII qualifications. (not both) AWP or W04. CII credits achieved can be used towards further CII qualifications. (W04) Award in Customer Service in Insurance (non-UK) (AWF) Award in Financial (AWB) Award in 15 credits Planning (non-UK) OR Bancassurance (non-UK) 15 credits 15 credits Core (W01) Award in General (WH1) Award in General Insurance (non-UK) OR Insurance (Hong Kong) See pages 16-17 for individual unit assessment method. 15 credits 15 credits Included within your Enrolment: (AWP) Award in Investment Planning (non-UK) • Study text – digital only or printed • Online support including exam guide 10 credits and digital via RevisionMate • Assessment entry (W04) Award in Customer Service in Insurance (non-UK) 15 credits Core See pages 16-17 and 44-45 for individual unit assessment method. Included within your Enrolment: • Study text – digital only or printed and • Online support including exam guide digital (digital only for WH1) via RevisionMate • Assessment entry Find out more and enrol here: Find out more and enrol here: cii.co.uk/award-customer-service cii.co.uk/cert-ins-fs 30 2021 qualifications 31
Award in London Market Insurance Certificate in London Market Insurance 3 25 N/A 40-60 hrs 3 40 Cert CII 40-60 hrs RQF level CII credits Member Recommended study time per unit RQF level CII credits (London Market) Recommended study time designation Member designation per unit Overview Overview The Level 3 Award is a specialist qualification for those working in or with the London Market. Building on introductory knowledge gained from the Award in London Market Insurance, the It helps you gain a broad understanding of the insurance process and practice across the Level 3 Certificate in London Market Insurance requires one further unit (LM3), London Market London Market. Underwriting Principles. Designed in consultation with London Market practitioners, the Award in London Market The Certificate develops knowledge and understanding of the underwriting disciplines within Insurance provides an essential grounding for new entrants to the profession, or those who have the London Market, and of the key elements of the cycle. It also explores the opportunities and dealings with it. challenges posed by using different distribution channels such as delegated underwriting. It is a specialised qualification for those working in or conducting business through the London Completion requirements Market. It is particularly suitable for employees of Lloyd’s syndicates, brokers, managing agents or members’ agents in administrative, operational or other support roles, for example, business The Award comprises two core units providing a total of 25 CII credits on successful completion. development managers, underwriting technicians or business analysts. These credits can be used towards further CII qualifications. (LM1) London Market (LM2) London Market Completion requirements Insurance Essentials Insurance Principles and The Certificate comprises three core units providing 40 CII credits on successful completion. 10 credits Practices These credits can be used towards further CII qualifications. 15 credits Core (LM1) London Market (LM2) London Market (LM3) London Insurance Essentials Insurance Principles Market Underwriting 10 credits and Practices Principles See pages 16-17 for individual unit assessment method. 15 credits 15 credits Included within your Enrolment: Core • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate See pages 16-17 for individual unit assessment method. • Assessment entry Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate • Assessment entry Find out more and enrol here: Find out more and enrol here: cii.co.uk/ALMI cii.co.uk/cert-lmi 32 2021 qualifications 33
Certificate in Insurance Develop your 3 40 Cert CII 40-60 hrs understanding RQF level CII credits Member designation Recommended study time per unit of insurance Overview principles, key The Level 3 Certificate in Insurance is a core qualification for insurance staff working across all sectors of the industry. It provides a fundamental grounding of the key insurance principles, disciplines, products and markets, including the regulatory environment, key disciplines of disciplines and underwriting and claims, in addition to popular products such as motor, household, healthcare and packaged commercial insurances. products The Certificate develops the knowledge and confidence needed as you begin to specialise your studies according to your ambitions and career requirements. Completion requirements The Certificate requires a minimum of 40 CII credits for successful completion. Candidates must study one core unit: IF1 or both LM1 and LM2. It is recommended that non-UK candidates study W01 as their core unit. (IF1) Insurance, Award in London Market (W01) Award in Legal and Regulatory Insurance route: General Insurance 15 credits (LM1) London Market (non-UK) Insurance Essentials 15 credits OR 10 credits OR AND (LM2) London Market Insurance Principles and Practices 15 credits Core The remaining credits can come from any units within the insurance qualifications framework. However, please note the following restrictions: • Due to the extent of syllabus overlap between IF1, LM1 and W01, achieving more than one of these units will receive only one award of credits. • If you choose (LM1 + LM2) as your core unit, studying LM3 to satisfy the remaining credit requirement will achieve the Certificate in London Market Insurance, instead of the Certificate in Insurance. We recommend that you sit the required core unit(s) first as these provide foundation knowledge upon which the others build. CII credits achieved via the Certificate can be used towards further CII qualifications. See pages 16-17 for individual unit assessment method. Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate • Assessment entry Find out more and enrol here: cii.co.uk/cert-insurance 34 2021 qualifications 35
Diploma in Insurance Understand the 4 120 DipCII 80-120 hrs law of insurance RQF level CII credits Member designation Recommended study time per unit contracts, how Overview they come into The Level 4 Diploma in Insurance is a technical and supervisory qualification appropriate for insurance staff working across all sectors of the profession. It provides a firm understanding of insurance fundamentals and develops advanced technical knowledge. force and how We recommend that candidates complete the Certificate in Insurance or equivalent, prior to studying for the Diploma. the various parts Completion requirements of an insurance The Diploma requires a minimum of 120 CII credits for successful completion, with at least 90 credits at Diploma level or above. contract operate Contributing towards the 90 credits at Diploma level or above requirement, candidates must study unit M05, along with either M92 or 530, providing 50-55 Diploma level or above credits. A further 40-45 credits at Diploma level or above must be achieved to meet the requirement of 90, along with a further 30 credits for full qualification completion. These remaining 30 credits can come from any units within the insurance framework. (M92) Insurance (530) Economics (M05) Insurance Law Business and Finance OR and Business AND 25 credits 25 credits 30 credits Core To see which units are regarded as Diploma level, along with individual unit assessment methods, see pages 16-17. CII credits achieved via the Diploma can be used towards further CII qualifications. Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide via and digital RevisionMate (no exam guide available • Assessment entry for 530) • Specimen coursework assignment Find out more and enrol here: cii.co.uk/dip-insurance 36 2021 qualifications 37
Advanced Diploma in Insurance Demonstrate 6 290 ACII 120-180 hrs your advanced RQF level CII credits Member designation Recommended study time per unit technical Overview awareness The Level 6 Advanced Diploma in Insurance provides you with enhanced understanding of insurance practice, and is a comprehensive assessment of market knowledge and understanding. and critical On completion, the Advanced Diploma demonstrates your advanced technical awareness and critical understanding of the sector to your colleagues, customers and regulators. Widely understanding recognised, it stands as evidence of your commitment and ability, and can be your passport to a successful career. Members who hold the Advanced Diploma in Insurance and have at least five years’ sector experience are eligible to apply for Chartered status. of the sector We recommend you complete the Diploma in Insurance or equivalent, prior to studying for the Advanced Diploma. to your Completion requirements customers, The Advanced Diploma requires a minimum of 290 CII credits for successful completion, with at colleagues and regulators least 150 at Advanced Diploma level, and a further 55 at Diploma level or above. The remaining 85 credits can come from any units within the insurance framework. Contributing towards these requirements, candidates must achieve unit M05, one unit from M92 or 530, and one unit from 820, 930 or 960: (M92) Insurance (530) Economics Business and Finance OR and Business 25 credits 30 credits (M05) Insurance Law 25 credits (820) Advanced Claims (930) Advanced (960) Advanced 30 credits OR Insurance Broking OR Underwriting 30 credits 30 credits Core The remaining credits can come from any units within the insurance framework. To see which units are regarded as Advanced Diploma, or Diploma level, along with individual unit assessment methods, see pages 16-17. CII credits achieved via the Advanced Diploma can be used towards further CII qualifications. Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide via and digital RevisionMate (exam guide only available for • Assessment entry units M05 and M92) • Specimen coursework assignment Find out more and enrol here: cii.co.uk/adip-insurance 38 2021 qualifications 39
Certificate in London Market Insurance Specialisation Certificate in Insurance Market Specialisation 7 50 N/A 180 hrs 7 50 N/A 180 hrs RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit designation designation Overview Overview Developed in partnership with the Lloyd’s Market Association (LMA), the Level 7 Certificate Similar in structure to the Certificate in London Market Insurance Specialisation, the Certificate in in London Market Insurance Specialisation improves practitioners’ research skills within a Insurance Market Specialisation has been developed for the broader insurance community. It is concentrated field of study appropriate to the London Market. ideal for insurance market practitioners who wish to develop their research skills and apply them to a specific subject area. The Certificate will enable you to create learning that matches precisely to your role and career aspirations and gain an in-depth understanding of a chosen topic through research and analysis. The Certificate will enable you to create learning that matches precisely to your role and career aspirations and gain an in-depth understanding of a chosen topic through research and analysis. The qualification requires study at a level equivalent to Master’s degree learning, and as such we would advise candidates not to underestimate the demands associated with its completion. The qualification requires study at a level equivalent to Master’s degree learning, and as such Candidates should fully familiarise themselves with the available dissertation guidelines and we would advise candidates not to underestimate the demands associated with its completion. instructions in advance of entry. Candidates should fully familiarise themselves with the available dissertation guidelines and instructions in advance of entry. Completion requirements The Certificate comprises one core unit, assessed by dissertation on an agreed topic, providing Completion requirements 50 CII credits on successful completion. The Certificate comprises one core unit, assessed by dissertation on an agreed topic, providing 50 CII credits on successful completion. (991) London Market Insurance Specialisation (994) Insurance 50 credits Market Specialisation 50 credits Core Core See pages 16-17 for individual unit assessment method. See pages 16-17 for individual unit assessment method. Included within your Enrolment: • Exemplar research proposal and dissertation • Online support via RevisionMate, Included within your Enrolment: including guidance on research and • Exemplar research proposal and dissertation • Online support via RevisionMate, • Support from a dissertation guide – an dissertation writing including guidance on research and expert practitioner from the sector • Support from a dissertation guide – an dissertation writing expert practitioner from the sector Find out more and enrol here: Find out more and enrol here: cii.co.uk/lm-specialisation cii.co.uk/im-specialisation 40 2021 qualifications 41
Personal Contents Finance Financial Planning RQF level 3 qualifications Award in Long Term Care Insurance 46 RQF level 3 equivalent Award in Financial Planning (Hong Kong) 47 Award in Financial Planning (non-UK) 48 Award in Bancassurance (non-UK) 49 Certificate in Insurance and Financial Services (non-UK) 50 RQF level 4 Certificate in Paraplanning 51 Certificate in Pension Transfer Advice 52 Diploma in Regulated Financial Planning 53 Regulated Retail Investment Adviser Re-evaluation Diploma in Financial Planning 54 RQF level 6 Advanced Diploma in Financial Planning 56 Investments and Securities RQF level 3 Certificate in Investment Operations 58 RQF level 3 equivalent Award in Investment Planning (non-UK) 59 RQF level 4 Certificate in Securities Advice and Dealing 60 Certificate in Discretionary Investment Management 62 Life and Pensions RQF level 2 Award in Life and Pensions Foundations 63 RQF level 3 Award in Financial Administration 64 Certificate in Financial Services 65 Certificate in Regulated Financial Services Operations 66 Mortgages and Equity Release RQF level 3 Certificate in Mortgage Advice 68 Certificate in Equity Release 69 RQF level 4 Certificate in Advanced Mortgage Advice 70 42 2021 qualifications 43
Personal Finance qualifications This is the framework for our personal finance qualification units. They are grouped according to their difficulty, from level 2 through to level 6. Unit framework Depending on the qualification you want to achieve, you’ll need to study a number of these units. Some of our qualifications require just one unit, while others require several. Study and assessment key RQF level: 2 RQF level: RQF level: 3 RQF level: 4 RQF level: 6 CII credit level: 3 equivalent CII credit level: CII credit level: CII credit level: Assessment methods vary depending on the unit’s level and subject matter. Award CII credit level: Certificate Diploma Advanced Diploma Each unit within the framework has Certificate been assigned an icon to identify the assessment method from the options below. (LF1) Life and Pensions The following units (CF1) UK Financial (LP3) Life and (J02) Trusts (J10) Discretionary (AF1) Personal Tax and Foundations are not registered Services, Regulation Pensions Principles 20 credits Investment Trust Planning 0 credits as part of the UK’s and Ethics and Practices 100 study hours Management 30 credits 40 study hours Regulated Qualifications 15 credits 10 credits 20 credits 150 study hours Multiple choice question (MCQ) exam Framework (RQF) 60 study hours 50 study hours 80 study hours (J03) The Tax and Study is based on a specified enrolment period, Legal Aspects of (AF2) Business from 01 September–31 August for UK exams, and (AWB) Award in (CF6) Mortgage Advice (R05) Financial Business 6 (J12) Securities Advice Financial Planning 7 01 May–30 April for non-UK exams. MCQ exams Bancassurance 20 credits Protection 20 credits and Dealing 30 credits can be sat at UK and international online exam (non-UK) 1 100 study hours 10 credits 100 study hours 20 credits 150 study hours centres, subject to availability, or via remote 15 credits 50 study hours 70 study hours invigilation. 60 study hours (CF8) Long Term (J05) Pension (AF4) Investment Care Insurance Income Options (R01) Financial Planning (AWF) Award in 15 credits 20 credits Services, Regulation 30 credits Financial Planning 70 study hours 100 study hours and Ethics 150 study hours (non-UK) 1, 2 20 credits Written exam 15 credits 60 study hours Study is based on a 12 month enrolment period 60 study hours (ER1) Equity Release (J07) Supervision in a (AF5) Financial from the date of purchase. Most exams are on- 15 credits Regulated Environment Planning Process (R02) Investment screen written exams and some may be available 70 study hours 20 credits 30 credits (AWI) Award in Principles and Risk by remote invigilation. 100 study hours 150 study hours Financial Planning 20 credits (India) 3 (FA1) Life Office Administration (R06) Financial 60 study hours (AF7) Pension Transfers 15 credits 60 study hours 10 credits Planning Practice 20 credits 60 study hours 30 credits (R03) Personal Taxation 100 study hours Coursework assignments 100 study hours 10 credits Study is based on a 12 month enrolment period (HFE) Award in Financial 50 study hours (FA2) Pensions from the date of purchase. Candidates must pass Planning (Hong Kong) 4 Administration three written assignments, each typically 15 credits 10 credits (R04) Pensions and 2,000-3,000 words. 60 study hours (AF6) Senior 60 study hours Retirement Planning (J09) Paraplanning Management 10 credits (AWP) Award in 30 credits 50 study hours and Supervision Investment Planning (FA5) Individual 100 study hours 30 credits (non-UK) 1, 5 Savings Account 150 study hours 10 credits Administration (R07) Advanced 60 study hours 10 credits Mortgage Advice 70 study hours 15 credits (AF8) Retirement 70 study hours Income Planning 30 credits (GR1) Group Risk 150 study hours 10 credits 50 study hours Notes (LP1) Life and Pensions 1. Available to non-UK candidates only. Customer Operations 15 credits 2. Unit AWF is also available in Arabic (AWA). 60 study hours 3. Unit AWI has been withdrawn from new enrolments. Final exam sessions will be (LP2) Financial April 2021. Services Products and Solutions 4. Unit HFE is also available in Traditional 20 credits Chinese (HFT). 100 study hours 5. Unit AWP is also available in Traditional Chinese (WPT). 6. Unit J03 soon to be withdrawn. Final exam session will be June 2021. 7. Unit AF2 soon to be withdrawn. Final exam session will be May 2021. 44 2021 qualifications 45
Financial Planning New Financial Planning Award in Long Term Care Insurance Award in Financial Planning (Hong Kong) 3 15 N/A 70 hrs N/A 15 CII (Award) 60 hrs RQF level CII credits Member Recommended study time per unit RQF level (equivalent CII credits Member designation Recommended study time designation to level 3) per unit Overview Overview The Level 3 Award in Long Term Care Insurance develops knowledge and understanding of The Award in Financial Planning (Hong Kong) provides knowledge and understanding of the long-term care cover, including legal, taxation and regulatory issues and the responsibilities of financial planning process within a professional business environment and the core financial and local authorities. When held with the Diploma in Financial Planning or the Diploma in Regulated life assurance products suitable to a client’s needs. Financial Planning, it meets the FCA’s qualification requirements for advising on long-term care The Award is suitable for those at the start of their career or anyone working in financial planning products and retirement advice. seeking to build their knowledge and understanding of financial planning in Hong Kong. This qualification can only be awarded to non-UK residents. Completion requirements Also available in Traditional Chinese, (HGT). The Award comprises one core unit, providing 15 CII credits on successful completion. These credits can be used towards further CII qualifications. Completion requirements (CF8) Long Term The Award comprises one core unit providing 15 CII credits on successful completion. Care Insurance These credits can be used towards further CII qualifications. 15 credits (HFE) Award in Financial Core Planning (Hong Kong) 15 credits See pages 44-45 for individual unit assessment method. Core Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide See pages 44-45 for individual unit assessment method. and digital via RevisionMate • Assessment entry Included within your Enrolment: • Study text – digital only or printed • Online support including exam guide and digital via RevisionMate • Assessment entry Find out more and enrol here: Find out more and enrol here: cii.co.uk/award-longtermcare cii.co.uk/learning/qualifications/award-in-financial-planning-hong-kong-qualification 46 2021 qualifications 47
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