EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK

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EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
Sunday 20th & Monday 21st May 2018
           NEC, Birmingham

EXHIBITOR MANUAL
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
Sunday 20th & Monday 21st May 2018, NEC Birmingham

Your Exhibitor Manual
This manual has been produced to help you prepare for a successful exhibition.

It is important to ensure that you have taken all the necessary actions in accordance
with the checklist by the stated deadlines in order to prevent possible delays during
the build up period.

If you have questions or problems regarding any section of this manual please do not
hesitate to contact:

Sales           Nicky Burgess          01332 227680        nicky.burgess@BeautyServe.net
Operations      Emma Hackett           01332 227686        emma@BeautyServe.net

We are here to assist you.

Beauty UK, Hair UK, Barber UK and Holistic Health are organised by Guild Press Ltd

Tel:               01332 227680
Fax:               01332 227688
Web address:       BeautyUKShow.com
                   HolisticHealthShow.co.uk
                   HairUKShow.com
                   BarberUKShow.com

                                                                                        P age 2
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
Sunday 20th & Monday 21st May 2018, NEC Birmingham

Welcome to our shows
Thank you for choosing to exhibit with us.
Our Exhibitor Manual has been designed to provide you with all the relevant
information you need to create your stand and ensure your pre-show planning goes
as smoothly as possible.
Nearly 76% of visitors arrive at an exhibition with a fixed itinerary; promoting your
presence is about you getting onto that visitors’ itinerary.
A well-planned exhibition promotional campaign will accomplish three things:
• Attract visitors to your stand
• Engage client interaction and business discussion
• Increase sales at the show and lead generation for future business
There are various routes to raise awareness amongst your existing client base and
prospective new customers to your products pre-show:
• Direct mail and email campaigns using your existing databases
• PR opportunities
• Advertising through highly relevant trade publications such as Guild News
  leading up to the event
• On your website
• Social media, including Facebook and Twitter
• Maximise your profile in our marketing campaign
  Supporting our customers is very important to us and we can offer you some
  superb profiling opportunities using our extensive existing marketing vehicles to
  ensure you have the best show possible. These range from catalogue entries, an
  online presence on www.BeautyServe.com and free bespoke HTML invites for you
  to send to your database.
• Sponsorship opportunities
  With a range of packages to suit varying budgets, sponsorship can give you the
  edge and superb industry profiling.
 To discover what free promotional opportunities, sponsorship and advertising
 packages are available for this event please call Nicky Burgess on 01332 227680.

                                                                                        P age 3
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1   Contents
                                         Pa g e                                       P age
    GENERAl INFORMATION                           TREATMENTS &
    Organiser Contact Information           6     DEMONSTRATIONS
    Event Timetable                         7     General Guidance                  19-20
    Location Map                            8
                                                  Microdermabrasion                     20
    Atrium Map                              9
    Directions                             10     Tooth Whitening / Tooth Jewellery 21, 23
    Official Show Contractor Details       11     Invasive Treatments               21-23
    Delivery of goods                      12     Laser Treatments                      23
    Exhibitor entry badges &                      Venue Specific Rules                  24
       Car Park passes                     13     Skinpiercing Guidance             25-28
    ExHIbITOR INFORMATION                         ADvERTISING & MARkETING
    Alcohol                                14     Client Invites                        29
    Audio Visual                           14
    Catering                               14     Catalogue Advertising                 30
    Certificate of Integrity               14     Free Show Guide Entry                 31
    Children                               14     Special Offers                        32
    Cleaning                               14     Brand Listings                        33
    Counterfeit Goods                      14     College Sponsorship               34-35
    Contractors                            14     Free HTML Invites                     35
    Damage and Loss                        14
    Data Scanning                          14     HEAlTH & SAFETY
    Delivery of Goods                      14     Health and Safety Policy              36
    Dilapidation / Damage to Venue         14     Exhibitor Requirements                37
    Dismantling                            14     Fire, Security and Traffic         38-39
    Electrical Installations               15
                                                  Health and Safety Declaration Form    40
    Erection and Completion of Stands      15
    Exhibitor Access                       15     Health and Safety Information Form 41-42
    Fascia Details / Name Boards           15     Risk Assessment Guidance and
    Fire Precautions                       15        Form                            43-47
    Furniture and Floor Coverings          15     ORDER FORMS
    Hotels                                 15
                                                  Electrics - Shell & Space          48-50
    Insurance                           15-16
    Medical Emergencies                    16     Logistics and Transport Order Form 51-52
    Music                                  16     Mobile PDQ’s Order Form               53
    NEC - Rules and Regulations            16     Furniture                          54-55
    Night Sheets                           16     NEC PRODUCT & SERvICES            56-76
    Nudity                                 16
    Online order forms                     16     ORDER FORMS
    PDQ                                    16     Event It                          56-59
    Publicity Material                     17     Mains                             60-61
    Security and Emergencies               17     NEC Security                         62
    Skin Piercing                          17     Health & Safety                      63
    Space Only Stands                      17     Trades                            64-65
    Stand Fitting Construction             17
    Stand Manning                          17     Cleaning                             66
    Storage of Packing                     17     Catering Services                 67-71
    Telephone Connection                   17     Terms & Conditions                72-73
    Transportation and Lifting of Goods    18     Order Form                           74
    Water Connection                       18     Payment Details                      75
    WiFi                                   18     Service Location                     76
                                                  Supplying of Catering for
                                                     Stand Hospitality              77-79
                                                                                    P age 4
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
Exhibitor Order Checklist
Service                                          Page Contractor               Deadline         Actioned
Client Invitations                                29 Guild Press Ltd           30 March 2018
                                                      Tel 01332 227680
Catering                                         69-73 NEC                6 April 2018
                                                       Tel 0844 33 88 338
Health & Safety Forms                            36-47 Emma Hackett            6 April 2018
- Declaration - All Exhibitors                          Emma@BeautyServe.net
 Also, if demonstrations and treatments taking          Select Services
 place, these forms must also be completed
                                                        Tel 01332 227686
- Risk Assessment
- Public Liability
Telephones                                        59    NEC                20 April 2018
 See pages 17-18                                        Tel 0844 33 88 338
                                                  54    Wireless Solutions
                                                        0845 459 9984
Transport / Lifting / Storage                    51-52 Neos                    20 April 2018
                                                       Tel 0208 877 7784
Insurance                                               Balens                 20 April 2018
                                                        Tel 01684 580 776
Advertising & Marketing                          29-35 Guild Press Ltd         27 April -
                                                        Rachel@BeautyServe.net 2 May 2018
- Catalogue Entry - Social Media                        Tel 01332 227683
- Special Offers - Bespoke HTML
- Brand Listings    Invite (free)
- College Sponsor
Shell                                            48-50 Anchor Exhibitions      4 May 2018
Scheme                                                 Tel 01455 612341
Electrical                                        48    Anchor Exhibitions     4 May 2018
Supplies                                                Tel 01455 612341
Show Catalogue                                    30    Guild Press Ltd        2 May 2018
Advertising                                             Tel 01332 227680
Data Scanning                                     53    Jonas Event
                                                        Technology             2 May 2018
                                                        Tel 01865 893560
Furniture                                        54-55 3rd Element             11 May 2018
                                                       Tel 02476 457 474
Audio Visual                                            Conference Works       11 May 2018
                                                        Tel 01332 86541
Exhibition Entry Badges                           13    Jonas Event            11 May 2018
                                                        Technology
                                                        Tel 01865 893560

                                                                             All forms located in this pack
                                                                             Shaded areas are mandatory
                                                                                                     P age 5
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1     General Information
1.1   ORGANISER’S CONTACT INFORMATION

      ORGANISER:                   Guild Press Ltd.

      HEAD OFFICE:                 Macmillan Building, Parcel Terrace
                                   Derby DE1 1LY United Kingdom
                                   Tel.                   01332 227680
                                   Fax:                   01332 227688
                                   Email:                 pat@BeautyServe.net

      ORGANISER’S WEbSITES: BeautyUKShow.com HolisticHealthShow.co.uk
                            HairUKShow.com   BarberUKShow.com

1.2   EvENT ADDRESS:               NATIONAL EXHIBITION CENTRE
                                   Halls 17, 18, 19
                                   Birmingham B40 1NT

      THE TEAM:
      Event Director:              Gary Hackett           01332 227684
                                                          gary@BeautyServe.net
      Operations:                  Emma Hackett           01332 227686
                                                          emma@BeautyServe.net
      Marketing/PR:                Rachel Atherton        01332 227683
                                                          rachel@BeautyServe.net
      Stand & Advertising Sales:   Nicky Burgess          07487 826855
                                                          nicky.burgess@BeautyServe.ne
                                   Shaun Peaty            01332 227693
                                                          shaun@BeautyServe.net
                                   Mike Cunniffe          07515 426125
                                                          mike@hairukshow.com
                                   Accounts:              01332 227685
                                                          marlene@BeautyServe.net

                                                                                    P age 6
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1     General Information
1.1   EvENT TIMETAblE

1.4   bUIlD UP SCHEDUlE:
                        Friday 18th May
                        Space Only stands build         08:00 - 20:00
                        Contractor passes will be required for entry.
                        Please contact the organiser.
                        Saturday 19th May
                        Shell scheme stand build        10:00 - 20:00
                        and dressing of all stands.
                        Please ensure that your stand is ready for open day
                        by 20:00 on Saturday.

1.4   ON bUIlD UP DAYS All vEHIClES MUST REPORT TO THE NEC
      NORTH lORRY PARk AND DISPlAY THEIR vEHIClE PASSES

1.4   SHOW DAYS:        Exhibitor entry                08:00
                        Sunday 20th May           from 10:00 - 17:30          on show days
                        Monday 21st May                10:00 - 17:00

1.4   bREAkDOWN:        Monday 21st May
                        Break down for removal of       17:30 - 23:59
                        exhibits and stand display
                        material.

                        For health and safety reasons please do not begin removal
                        of exhibits before this time.

1.5   DISMANTlING:      Exhibitors may commence the breakdown of stands
                        and removal of exhibits at 17:30 on the final day of the
                        exhibition - and not before. Please note breakdown
                        should be complete by 23:59 on Monday 21st May
                        2018.
1.6   PlEASE NOTE:      No vehicles are permitted on the perimeter roads, all
                        exhibitors will receive an allocated number of exhibitor
                        parking passes for the show days. These will be
                        available for collection from the organiser on Saturday
                        19th May.

                                                                                   P age 7
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1     General Information
1.7   lOCATION MAP

                              Sunday 21st &
                               Monday 22nd
                                 May 2017,
                            NEC Birmingham
                            Halls 17, 18 & 19

                                      P age 8
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1     General Information
1.7   ATRIUM MAP

        Sunday 20th & Monday 21st May 2018,
        NEC Birmingham
        Halls 17, 18 & 19

                                              P age 9
EXHIBITOR MANUAL Sunday 20th & Monday 21st May 2018 NEC, Birmingham - Beauty UK
1     General Information
1.8   DIRECTIONS TO vENUE

                                   We’ve teamed up with TOA
                                   Taxis to ensure a safe, friendly
                                   service is available to you 24/7
                                   at the NEC
        You can book over the phone by calling 0121 427 8888
        or 0800 0142 729, online at www.toataxis.co.uk .
        Alternatively, pick one up at the clearly marked ranks
        outside our main entrances. For added convenience
        TOA Taxis accept all major credit cards, subject to a
        charge of 10%+VAT.
        Other Taxis and Private Hire Vehicles
        If you plan to arrive at the NEC using other Taxi or
        Private Hire provider you will be dropped off at either the
        Piazza drop off and pick up area or the Atrium entrance.
        At the end of your visit if you choose to use TOA you can
        be picked up by the main entrance, or if you are being
        picked up by other Taxi or Private Hire provider, you will
        need to go to the Private Hire pick up area. You will find
        one located at either the Piazza or Atrium, a short walk
        from the main entrances.
        http:/www.toataxis.co.uk

                                                                      P age 10
1     General Information
1.8   OFFICIAl SHOW CONTRACTOR DETAIlS

      Audio visual                               Hotels
      The Conference Works                       Event Express Ltd
      Tel: 01332 865441                          Tel: 01905 732737
      E: enquiries@theconferenceworks.co.uk      E: reservations@eventexpressuk.com
      W: www.theconferenceworks.co.uk            W: http://www.eventexpress.co.uk/beauty-uk/

      barcode Scanner for visitor data           lifting, Forwarding & Storage
      capture                                    Neos Logistics
      Jonas Event Technology                     Tel: 0208 877 7784
      Tel: 01865 893560                          E: ihamilton@neoslogistics.com
      E: laurab@jonas.events
      W: www.eventdata.co.uk/Scanner/            lighting & electrics
          Beauty.aspx                            Anchor Exhibitions
                                                 Tel: 01455 612341
      Carpets for space only stands              E: angela@anchor-exhibitions.co.uk
      Anchor Exhibitions                         W: www.anchor-exhibitions.co.uk
      Tel: 01455 612341
      E: admin@anchor-exhibitions.co.uk          Mobile PDQ
      W: www.anchor-exhibitions.co.uk            Wireless Terminal Solutions
                                                 Tel: 0208 669 2103
      Catering and stand hospitality             E: sales@wirelessterminalsolutions.co.uk
      NEC Sales & Customer Support               W: www.wirelessterminalsolutions.co.uk
      Tel: 0844 33 88 338
                                                 Shell Scheme Services
      Fascia name panel for shell scheme         Anchor Exhibitions
      Anchor Exhibitions                         Tel: 01455 612341
      Tel: 01455 612341                          El: angela@anchor-exhibitions.co.uk
      E: angela@anchor-exhibitions.co.uk         W: www.anchor-exhibitions.co.uk
      W: www.anchor-exhibitions.co.uk
                                                 Telephone connection
      Furniture Hire                             NEC Sales & Customer Support
      3rd Element Ltd                            Tel: 0844 33 88 338
      Tel: 02476 457474
      E: info@3rdelement.co.uk
      W: www.3rdelement.co.uk

      We also use the following company for insurance:
      Balens Ltd
      Tel: 01684 580776
      E: commercial@balens.co.uk
      W: www.balens.co.uk

      Please check each contractor’s individual Terms and Conditions and
      service agreements.

                                                                                      P age 11
Deadline:
1      Exhibitor Information                                                                31st March 2014

3.1.5 DElIvERY OF GOODS
        Exhibitors must arrange in advance for the supply of labour, lifting equipment and storage. We advise
        that you contact our official contractor Neos Logistics in advance to arrange a quotation.
        If you are intending to have courier deliveries to your stand it is important that you arrange for a
        representative of your company to be at your stand to receive them.
        Neither the Organiser nor the NEC can accept delivery of any goods and also cannot accept
        responsibility for any goods delivered to unstaffed stands.
        If you need to have something delivered to your stand such as parcels or letters or you are using a
        courier to make a delivery, please arrange to have your package addressed as follows and we will
        direct deliveries to your stand:
        Attn: (the recipient), (Your company name and stand number)
               c/o Exhibition Name
               National Exhibition Centre
               Halls 17, 18 & 19
               Birmingham
               B40 1NT
3.1.5 Deliveries will only be accepted during tenancy of the exhibition from Friday 18th May from 08:00 until
        20:00 and Saturday 19th May from 08:00 until 20:00
        If you need deliveries during the open days of the show, these can only be made between 08:00 -
        09:30 before the show opens.

                                                                                                               P age 12
Deadline:
3       Exhibitor Entry badges                                                               31st March 2017

3.1.5 ExHIbITORS’ bADGES - ESSENTIAl FOR ENTRY INTO THE
      NATIONAl ExHIbITION CENTRE
        Your exhibitor entry badges need to be ordered online, your exhibitor badges will be emailed to
        you and will need to be printed to bring with you to the exhibition.
        To order please visit: www.eventdata.co.uk/Exhibitor/beauty.aspx
        You will receive a confirmation email once ordered with your unique reference number, should you wish
        to order any additional badges or make any changes this can be done up until the week of the
        exhibition.
        If you have any questions please contact Emma Hackett on emma@BeautyServe.net
3.1.2 NOTE: Separate passes for car parking will be provided and are essential requirements to entry.
                These passes are also valid for contractors.
3.2.5 ClIENT INvITATIONS - FREE OF CHARGE
3.1.5 ExHIbITOR CAR PARkING
        As an exhibitor at the event you are entitled to a number of free exhibitor car parking passes. The
        number will be decided on the size of your stand. Car parking passes will be available from the
        organiser’s office on Saturday 19th May. No overnight parking is permitted around the halls.
3.1.5 If you have any questions please contact Emma Hackett on emma@BeautyServe.net
        Maximise your presence further at the exhibiton and send your clients a free invitation ticket.
3.1.5 UNlOADING / lOADING PASS
        You will be emailed this pass which you can forward as required. This pass enables you to bring your
        vehicle temporarily down to the halls to unload / load your vehicles. You must adhere to the times
        stated. The pass will be emailed approximately 10 days before the show.
3.1.5 Please also see www.thenec.co.uk/exhibitors which shows all the new parking products including
        Exhibitor Advantage.
3.1.5 If you have any questions please contact Emma Hackett on emma@BeautyServe.net
        Maximise your presence further at the exhibiton and send your clients a free invitation ticket.
3.1.5 vISITOR CAR PARkING
3.1.5 There is a daily charge, please visit the NEC website http://www.thenec.co.uk/visiting-us/car-parking/
        for further information
        Maximise your presence further at the exhibiton and send your clients a free invitation ticket.
3.1.5 DISAblED FACIlITIES
3.1.5 The NEC is fully accessible and user-friendly for disabled visitors.
3.1.5 Please visit the NEC website www.thenec.co.uk/visiting-us/disabled-visitors/
Maximise your presence further at the exhibiton and send your clients a free invitation ticket.
3.1.5 CONTRACTOR PASSES
3.1.5 The Contractor badge will be emailed to you for you to print and bring to the exhibition
        Contractor passes are for build-up and break-down days. An exhibitor pass will be required whilst the
        exhibition is open. To order your contractor pass visit www.eventdata.uk/contractor/beauty.aspx

                                                                                                          P age 13
1      Exhibitor Information
1.1.5 AlCOHOl
       Please refer to www.thenec.co.uk/exhibitors/exhibitor-guide/health-saftey-fire/ for the venue’s rules and
       regulations and also inform Guild Press Ltd if you intend to sell and supply alcohol.
1.2.5 AUDIO vISUAl
       Exhibitors requiring any audio visual equipment should contact our official contractor The Conference Works, visit
       their website www.conferenceworks.co.uk, email sales@theconferenceworks.co.uk or call 01332 865441.
1.3.5 CATERING
       Please call the NEC Sales & Customer Support on 0844 33 88 338 with your query.
       Exhibitors wishing to supply or sell food or beverages, including alcohol, from the hall, should call the NEC
       complete the form at the back of the manual pages 77-79 or call 0121 767 2265..
1.4.5 CERTIFICATE OF INTEGRITY
       Please complete where your stand is over 4m high or a platform over 600mm.
       Guild Press will supply forms as requested.
1.5.5 CHIlDREN
       No person under the age of 14 years can be admitted to the exhibition during the build-up and breakdown.
       Prams and pushchairs will not under any circumstances be allowed into the exhibition. This rule has to
       be rigidly enforced to comply with the safety regulations of the Exhibition.
1.6.5 ClEANING
       All stands will be hoovered each day before the exhibition opens by the appointed cleaning contractor.
       However, exhibitors are responsible for seeing that their stands are kept clean during the open hours of the
       exhibition and for the cleaning of exhibits displayed on their stands.
1.7.5 COUNTERFEIT GOODS
       The sale or display of counterfeit or copy products is not permitted. If such items are found to be on the stand,
       the stock will be removed immediately and the exhibitor will be banned from any future Guild Press exhibitions.
       It is to be expected that the local Trading Standards department will carry out spot checks of stands on the
       exhibition open days.
1.8.5 CONTRACTORS
       Exhibitors are reminded that they will be held responsible for the actions of their contractors/sub contractors.
1.9.5 DAMAGE AND lOSS
       Neither the Organiser or the National Exhibition Centre accept responsibility for damage and loss of any
       properties introduced by exhibitors and/or their stand contractors. Exhibitors should effect their own insurance
       against risks; the strongest possible precautions against pilferage should be taken at all times. (SEE
       INSURANCE SECTION FOR FURTHER DETAIlS) Guild Press Ltd does not accept any responsibility for any
       loss or damage as a result of Exhibitors using the porter service available.
1.10.5 DATA SCANNING
       Exhibitors requiring any data scanning equipment should contact our official contractor Show Data Systems:
       Telephone 01865 893569. Fax 0845 003 9543. For more information and to order go to
       www.eventdata.co.uk/scanners/beauty.aspx
1.11   DElIvERY OF GOODS
       Exhibitors may deliver from 8.00am on the day of the build-up. No deliveries can be accepted prior to the
       build up time. The Organiser and the venue personnel cannot accept deliveries on an Exhibitor’s behalf and
       arrangements must be made for a representative to be available before deliveries are accepted.
1.12.5 DIlAPIDATION / DAMAGE TO vENUE
       Please remember that you are responsible for making good any damage caused to the fabric of the exhibition
       buildings, caused by you, your agents or contractors. Please do not stick anything onto the venue walls. In your
       own interests you should satisfy yourselves as to the condition of your stand site before the building of your
       stand and after it’s clearance.
1.13.5 DISMANTlING
       Exhibitors may commence the breakdown of stands and removal of exhibits at 5.30 p.m. on the final day of the
       exhibition - and not before. Please note breakdown should be complete by 23.59pm on Monday 21st
       May 2018.
       Please be aware that there are no storage facilities at the NEC, any item left in the hall after 11.59pm on
       Monday 21st May will be disposed of.

                                                                                                               P age 14
2      Exhibitor Information
1.14.5 ElECTRICAl INSTAllATIONS
       The NEC Rules and Regulations for electrical stand installations and mains supplies are found at the
       following link www.thenec.co.uk/exhibitors/exhibitor-guide/health-saftey-fire/
       Exhibition stands may require lighting in addition to the general lighting in the hall and the official contractor to
       deal with your electrical requirements is Anchor Exhibitions. Tel 01455 612341. Fax 01455 896982.
       The normal exhibition power supply will be switched off 30 minutes after the exhibition closes each
       evening (five minutes on the final day). Should exhibitors wish to have an overnight power supply to
       maintain computer equipment or refrigerators this can be arranged through the electrical contractors.
1.15.5 ERECTION AND COMPlETION OF STANDS
       All stands must be fully dressed and the exhibition area cleared of all contractors’ plant and
       workmen by 9:00 on the opening day. The stand and all exhibits must remain displayed during
       the hours that the exhibition is open. Under no circumstances must exhibits or furniture be
       allowed to encroach into the gangways.
1.16.5 ExHIbITOR ACCESS
       Our security requires that NObODY is allowed into the exhibition without a pass or visitors ticket.
       This applies to exhibitors and their contractors. During the build-up and breakdown, only those
       holding an exhibitors badge will be allowed into the exhibition hall.
1.17.5 FASCIA DETAIlS / NAME bOARDS
       Fascias will be produced in a standard type style by the stand contractors. Those companies with
       space only stands must ensure that their stand number is displayed.
       Fascia name will be taken from your stand booking form.
1.18.5 FIRE PRECAUTIONS
       Any exhibitor who, because of the nature of their exhibit, requires special extinguishers such as
       carbon dioxide should arrange this with the Exhibition Organiser.
a)     Construction of all stands, signs and fascias shall be of the following materials:—
       1)      Non combustible material &
       2)      Inherently non-flammable material
       Please refer to Eguide www.thenec.co.uk/exhibitors/exhibitor-guide/health-saftey-fire/
1.19   FURNITURE AND FlOOR COvERINGS
       Furniture may be obtained on hire from 3rd Element Furniture Hire. Tel: 02476 457474,
       website: www.3rdelement.co.uk or email info@3rdelement.co.uk
       Floor coverings may be obtained from Anchor Exhibitions. Telephone 01455 612341. Fax 01455 896982.
1.20   HOTElS
       Event Express Ltd has negotiated special discounted hotel rates for exhibitors and visitors.
       Please go to: http://www.eventexpressuk.co.uk/beauty-uk/
       or contact: Tel: 01905 732737 Email: reservations@eventexpressuk.com
1.21.5 INSURANCE
       PUblIC lIAbIlITY INSURANCE
       Exhibitors must hold Public Liability insurance at a minimum indemnity level of £2m which is a
       condition of contract, commencing with payment of the first deposit. However, it is recommended
       that individuals carrying out activities, treatments and demos involving the public require a higher
       level of public liability insurance.
       You should note that Public Liability insurance is not the same as Employers’ Liability Insurance
       which is mandatory in the UK. You may already have Public Liability cover, however, it is important
       to note that not all business policies offer cover for organised events taking place outside your
       business premises.

                                                                                                                     P age 15
2    Exhibitor Information
     GENERAl INSURANCE
     Whilst we take every precaution to protect your property during the event we are not responsible for any
     loss or damage. We would recommend that you take the advice of an insurance broker. For your
     information we use the services of Balens who are specialists for this type of insurance. You are also
     responsible for insuring against any legal liability incurred in respect of injury or damage to property
     belonging to third parties. In addition to this you should protect your expenditure against Abandonment and
     Cancellation or curtailment of the event due to reasons beyond our control.
     All these risks and more can be covered by Balens under their EXHIBITORS POLICY. Just click on
     www.balens.co.uk or telephone 01684 580776 or see Balen’s form at the back of this manual.
     Exhibitors must insure all items destined for their stands, whether displays or exhibits, to their full
     replacement value. They must also cover themselves against third party claims. Neither the
     Organisers nor the National Exhibition Centre will accept responsibility for the loss or damage to
     exhibitors’ property howsoever caused.
     ExHIbITION AbANDONMENT
     In the event of the exhibition being abandoned, cancelled or curtailed the organisers may make refunds of all
     or part of your stand rental, although they are under no obligation to do so. If your loss, in such circumstances,
     is not limited to rental costs and you are strongly advised to effect adequate insurance cover.
1.22.5 MEDICAl EMERGENCIES
     Please call NEC Security on 0121 780 4141 x 2222 or notify the nearest security guard.
1.23.5 MUSIC
     Exhibitors wishing to play music on their stand must obtain a licence from PPL who administer sound
     recordings for most recorded music. Please contact Emma Hackett at Guild Press Ltd on 01332 227686.
1.24.5 NEC RUlES AND REGUlATIONS
     Please refer to the latest version which can be found at the following link:
     www.thenec.co.uk/exhibitors/exhibitor-guide/health-saftey-fire/
1.25.5 NIGHT SHEETS
     Exhibitors’ own night sheets must be made of an inherently non-flammable material. To prevent
     obstruction, while stands are in use night sheets must be removed from the stand.
     WE STRONGlY RECOMMEND THAT All ExHIbITORS USE NIGHT SHEETS TO PREvENT ANY lOSS.
1.26.5 NUDITY
     Solihull City Council does not allow nudity during exhibitions at the NEC without prior permission. Please
     contact Operations on 01332 227686 should you require such permission.
1.27.5 ONlINE ORDER FORMS
     Please go to the Exhibitor Section of the appropriate show website:
     www.beautyUkShow.com
     www.HolisticHealthShow.co.uk
     www.HairUkShow.com
     www.barberUkShow.com

     PDQ - SPECIAl OFFER
     Due to the instability of wireless connectivity within the structure of an exhibition, if a stable IT
     connection is an integral part of your stand we strongly recommend a hard wired connection as
     the most secure and reliable source of internet.
     Guild Press ltd has arranged a special discount with the NEC:
     PDQ Machines - £255 + vAT with the below benefits and proviso’s
     • Hire of PDQ macine       • line     • Power      • 3 x Till Rolls
     • IMPORTANT - Exhibitors require a Uk Merchant ID
     • Package applicable ONlY for the hired in PDQ machines
     Please see the NEC order forms from page 57.

                                                                                                               P age 16
2      Exhibitor Information
1.28.5 PUblICITY MATERIAl AND NOTICES
       Distribution of promotional material must be confined to your stand area and not in the gangways or
       elsewhere.
1.29   SECURITY AND EMERGENCIES
       Please refer to NEC Rules and Regulations: www.thenec.co.uk/exhibitors/exhibitor-guide/health-
       saftey-fire/
       All reasonable precautions will be taken and the Organiser will arrange to have the area patrolled during
       the hours of public access. We recommend that valuables, particularly of a portable nature, are not left
       unattended on your stand.
       Please ensure that any incident involving the loss of property is reported to the Organiser’s Office. Failure
       to do so could result in insurance companies refusing to meet claims.
       Exhibitors will need to provide their own walls, floor covering, lighting, etc. Your contractor must be submitted
       on the Health and Safety declaration and must display identification badges supplied by the organiser.
1.30   SkIN PIERCING
       Please refer to the NEC’s Treatments and Demonstrations Guide on pages 19-24.
       Health and Safety requirements and forms requested by the Organiser are from page 36 with forms on
       pages 40-47.
       Solihull Borough Council’s guidance notes are on pages 25-28 together with their application forms for a
       licence to carry out skin piercing.
1.31   SPACE ONlY STANDS
       International Select Services must receive three copies of your stand plan including all dimensions,
       materials, ground and elevation drawings. Please email to moira@select-serv.com, and copy to
       emma@BeautyServe.net
1.32   STAND FITTING CONSTRUCTION
       General
       All work must be carried out in conformity with the requirements of the Rules and Regulations of the
       National Exhibition Centre.
       Please refer to www.thenec.co.uk/exhibitors/exhibitor-guide/health-saftey-fire/
1.33   STAND MANNING
       All stands must be manned throughout the open hours of the exhibition
1.34   STORAGE OF PACkING
       Exhibitors are responsible for the removal from the exhibition premises and storage of all crates and
       empty cartons not required on his/her display area.
       Our official contractor is NEO Logistics Freight and their form is located at the back of this manual.
1.35   TElEPHONE CONNECTION
       To order your telecommunications requirements from NEC please call the NEC Sales & Customer
       Support line 0844 33 88 338 for an order form, by 20th April 2018 as they are offering a promotion on the
       price with limited availability.
       Alternatively, you can contact Wireless Terminal Solutions on 0845 459 9984 or email
       sales@wirelessterminalsolutions.co.uk. There is more information at the back of this manual but please
       check their terms and conditions at www.wirelessterminalsolutions.co.uk.
       There are three types of connectivity available within the NEC:
       1.       The venue’s hard-wired data connection;
       2.       The venue’s new wireless network;
       3.       The mobile network operators’ cellular network.
       The NEC has no direct control over the performance and capacity of the mobile network, this is provided
       by the mobile network operators (Vodafone, EE, O2 etc.) where the service level agreement (SLA) is
       directly between the mobile operator and its customers (i.e. the owners of the sim cards). During large
       events, such as big exhibitions, this infrastructure can become saturated through the number of visitors
       or by exhibitors using mobile devices for business activity - this leads to devices being unable to make
       calls, send and receive text communications or transmit data.

                                                                                                                P age 17
2      Exhibitor Information
       Due to the fact that the NEC is unable to control the mobile coverage within the venue, it is always highly
       recommends that a hard-wired cabled connection is used wherever possible. This method of connectivity
       is dedicated and is not impacted by the number of visitors or activity by other exhibitors. The fixed cabled
       infrastructure within the NEC is the only network for which we can offer a quality of service guarantee.
       The venue wireless network offers another connectivity method, however, although the NEC has greater
       control over this network compared to the mobile coverage, it is still vulnerable to congestion of the
       airwaves and as such is not offered as a guaranteed service. In addition, when considering the best
       connectivity options, the end device also needs to be taken into consideration as the majority of tablets
       and a number of GPRS PDQs are unable to make use of a hard-wire as they do not have the ports
       available for this type of connection.
1.36   TRANSPORTATION AND lIFTING OF GOODS
       Exhibitors are responsible for the delivery, off-loading, and transportation of goods to their stands. Where
       mechanical or other assistance is required, exhibitors are advised to contact our official contractor Neos
       Logistics, telephone 0208 877 7784. Please ensure you notify NEOS of the times you require their
       services. They normally commence from 08.00am but can start earlier if agreed. There is an order form
       located at the back of this manual.
1.37   WATER CONNECTION
       Please call the NEC Sales & Customer Support on 0844 33 88 338 or order online at
       www.thenec.co.uk/exhibitors/orders
1.38   WIFI
       There is free wifi for visitors/ exhibitors in all areas of the NEC now. There is a 3 step process:
       1 – Ensure the wifi is enabled on your device
       2 – View the available wireless networks and select “ NEC Free WiFi” then click connect
       3 – Open your internet browser and follow the on screen instructions to register.
       Due to the instability of wireless connectivity within the structure of an exhibition, if a stable IT
       connection is an integral part of your stand we strongly recommend a hard wired connection as
       the most secure and reliable source of internet.
       (Also see point 1.32 Telephone connection and 1.25 PDQ Special Offer)

                                                                                                             P age 18
2    Treatments and Demonstrations
1.335 TREATMENTS & DEMONSTRATIONS - NEC Guidance notes
.    Please also read our H & S section, pages 36-47, for information on insurance cover and our
     mandatory Health and Safety requirements for all exhibitors.
     General Guidance
     1 This section covers three areas of treatments that are currently performed at events:
         n Invasive treatments including (but not limited to) skin piercing, acupuncture, tattooing,
            electrolysis, cosmetic piercing, micro pigmentation, dermal fillers and Botox
         n Non invasive, hands on treatments including (but not limited to) Indian head massage,
            reflexology, manicures and pedicures
         n Hands-off treatments (non licensable) including (but not limited to) reiki
     2 Local authorities take different view points on the licensing of these activities. Some
         treatments have to be licensed and therapists registered, unless they are exempt or under the
         direct supervision of a medical practitioner.
     3 In all cases, exhibitors should contact the organisers of the event, who in turn will need to
         contact the venue for full details of what will be required, i.e. details of indemnity cover,
         qualifications and risk assessment for the special treatment, etc. Copies of these must be
         provided to the venue. The venue reserves the right not to accept any special treatment that it
         considers inappropriate or harmful.
     4 Please note that there is a strong risk of civil action should any issues arise as a result of bad
         practice during the provision of special treatments.
     5 All treatments should be carried out in a safe and hygienic manner.
     All Treatments
     6 Treatments may be performed only by person(s) fully qualified to do so.
     7 Treatments may only be carried out using approved equipment and methods, in accordance with
         current industry accepted standards and practices relating to the treatment.
     8 Clients shall not be treated if under the influence of alcohol, drugs or other substances.
     9 Stipulated age restrictions for treatments must be adhered to.
     10 Clients shall be given written and verbal advice regarding after-care where appropriate.
     11 Appropriate skin tests must be carried out prior to treatment to check for possible allergies.
     Waste Materials
     12 All waste material and other litter shall be placed in a suitable, covered leak-proof receptacle
         which shall be emptied at least once a day (or more frequently as necessary). The receptacle
         must be cleaned following emptying. Waste shall be removed from the premises in sealed plastic
         bags at the end of the event and disposed of correctly in an approved manner.
     13 Clinical waste, i.e. anything contaminated with human tissue, must be placed in yellow refuse
         bags, which should be sealed when no more than one third full; it must not be disposed of in
         general rubbish containers. It should only be removed from site by a waste carrier who is
         registered for carrying and disposing of clinical waste.
     Equipment
     14 All surfaces onto which treatment instruments and equipment are placed prior to treatment must
         have a smooth, impervious surface. These surfaces must be wiped down with a suitable
         disinfectant at least once a day, as well as following any spillage onto the surface.
     15 Any tables or couches used by clients shall be covered with a disposable paper sheet which
         must be changed after each client.
     16 All equipment requiring regular/on-going maintenance should be maintained according to the
         manufacturer’s recommendations. The local authority/event organisers may require proof that
         correct and up-to-date maintenance has been carried out in certain instances.

                                                                                                     P age 19
2   Treatments and Demonstrations
    Hygiene
    17 The exhibitor shall ensure that adequate facilities and equipment for the purpose of
       sterilising/disinfecting instruments and equipment are provided.
    18 Disposable rubber gloves must be worn by therapists for all invasive treatments and in any other
       instance where it is an industry standard to do so. These will be discarded after each treatment and
       new ones used for each client.
    19 Any protective clothing, paper or other covering used in the treatment shall be clean and in good
       repair and not have been used in connection with the treatment of any other client.
    20 Sterile, single-use instruments should be used wherever possible and disposed of correctly. Any
       other instrument used in connection with the treatment shall be disinfected or sterilised immediately
       after the treatment has been completed.
    21 Adequate provision for storage shall be provided for all equipment and items involved with the
       treatment. The store must be suitably clean and in such a place so as to avoid any risk of
       contamination.
    Personal Hygiene
    22 Any person carrying out treatments must ensure that:
    23 Any open boil, sore, cut or open wound is kept effectively covered by an impermeable dressing
    24 Hands are kept clean and are washed immediately prior to carrying out any treatment. For non-
       invasive treatments only, if running water is not available, it may be acceptable to use anti-bacterial
       gel and disinfectant wipes.
    25 They refrain from smoking or consuming food and drink during the course of the treatment.
    26 Adequate space must be made available on the stand surrounding the treatment area in order to
       ensure the safety of those administering and receiving treatments and also visitors to the event.
    Treatment Records
    27 The exhibitor shall ensure that adequate records are kept of:
       n The person receiving treatment
       n The treatment given
       n The person giving treatment
       n The client’s relevant medical history, including: heart disease, fainting seizures (eg epilepsy),
          haemorrhaging, diabetes, HIV infection, hepatitis B infection, cellulitis, eczema, impetigo, genital
          warts (if relevant) and any allergic responses (to anaesthetics, adhesive plaster, jewellery metals
          such as nickel, etc)
    28 These records must be made available to a Licensing Officer/Event Organiser, if requested.
    Micro-dermabrasion
    38 Therapists must be fully trained on the equipment used, according to manufacturer’s
       requirements.
    39 The client’s medical history should be sought for contra-indications for micro-dermabrasion
       treatment applications, i.e. any contagious disease; any blood transmitted disease (HIV, hepatitis,
       herpes); use of Retin-A, Tetracycline, Accutane, or any drug causing sensitivity to sun exposure;
       haemophilia; skin irritation or rash (wait at least 48 hours after waxing).
    40 Therapists should wear latex gloves and protective face mask throughout treatment.
    41 An operator-controlled hand piece must be properly and completely sterilised – according to
       manufacturer’s guidelines - before beginning treatment on a new client.
    42 Once crystals become used (i.e. have passed over a client’s skin) they should be disposed of in
       the manufacturer’s recommended way.

                                                                                                       P age 20
2   Treatments and Demonstrations
    Tooth Whitening
    43 Tooth whitening products contain bleach and need to be handled with caution. Under the terms
       of the Cosmetic Products (Safety) Regulations it is illegal for tooth whitening products to be
       supplied that contain more than 0.1% hydrogen peroxide or for any associated products, which
       release greater than this level of hydrogen peroxide to be supplied.
    44 In situations where tooth whitening is carried out by laser machine operators, the operators must
       be registered with The Health Promotion Agency.
    45 Electrics should be fitted with an RCD, be individually switched and not rely on extension leads.
    Invasive Treatments
    Anaesthetics
    46 A suitable surface local anaesthetic may be applied to the area using a clean, disposable
       applicator (i.e. sterile gauze) for each application. If ethyl chloride is used then its hazards and
       limitations must be understood and extreme care must be exercised.
    47 It is an offence to use injected anaesthetics unless registered as a medical practitioner.
    48 Any exhibitor using injected anaesthetics must provide relevant evidence of their registration as a
       medical practitioner to the organiser and/or supervising medical practitioners prior to the
       commencement of the event.
    Sharps
    49 Any needle or instrument which penetrates the skin or any instrument or item of equipment used
       to handle such a needle or instrument, shall be in a sterile condition and be kept sterile until it is
       used.
    50 Needles must be pre-packed, pre-sterilised and only used once before proper disposal in a
       puncture and leak proof yellow box which is clearly marked ‘sharps’. The box and its contents
       must be disposed of in a manner approved for clinical waste.
    51 The exhibitor shall ensure that adequate facilities and equipment for the purpose of sterilising
       instruments are provided and are maintained in proper working order.
    Hygiene
    52 The following facilities must be provided on stands where invasive treatments are being carried
       out:
    53 A dedicated wash hand basin, with a constant and adequate supply of hot and cold running
       water, means for effective drainage and sufficient electrical sockets if required. Anti-bacterial
       hand wipes are not regarded as an acceptable alternative to the provision of hand washing
       facilities.
    Additional Requirements for specific invasive treatments
    Ear Piercing
    54 The treatment area must be solely used for the process of carrying out cosmetic piercing.
    55 If the piercing site is to be marked, then this shall be done with a fine, indelible pen prior to
       cleansing.
    56 In every case the skin in the area of the piercing site must be appropriately cleansed using a skin-
       safe antiseptic solution before piercing.
    57 Clients shall be given verbal and written information regarding piercing after-care until fully healed
       including:
    58 Keep the site dry (apart from careful bathing/showering); clean hands before touching site or the
       jewellery; rotate the jewellery regularly until the wound has dried up; keep wound uncovered as
       much as possible to permit free air circulation; indicate normal time for wound to heal; possible
       indications of any complications in healing process; advice on dealing with slight reddening/
       swelling/pain and need to contact GP if problems do not improve within 24 hours.
    59 Piercing guns designed for ear piercing must be used only on ears.

                                                                                                         P age 21
2   Treatments and Demonstrations
    body Piercing
    60 The treatment area must be solely used for the process of carrying out cosmetic piercing.
    61 Any person carrying out body piercing must ensure that prior to piercing:
       n New disposable rubber gloves are worn for each client
       n They are wearing clean and washable protective clothing, overalls or other suitable covering
       n They note that vaccination against Hepatitis B is strongly recommended
    62 A notice shall be prominently displayed on the premises informing potential clients of the risks
       associated with body piercing including:
    63 Blood poisoning (Septicaemia), severe swelling and trauma at and around the site pierced,
       scarring, embedding of the jewellery, localised infections (sepsis), allergic reactions to jewellery,
       metals and antiseptics.
    64 Clients shall be given verbal and written information regarding body piercing after-care until fully
       healed, as for ear piercing (see above).
    65 Body piercing of navel, lip, nose or eyebrow only shall be permitted, unless specifically agreed by
       the venue.
    Acupuncture
    66 The acupuncturist must be a registered member of a recognised UK body/association (e.g. The
       Acupuncture Society, British Acupuncture Council).
    67 The treatment area must be solely for acupuncture practice or other similar work requiring a
       comparable level of hygiene and cleanliness.
    68 Details of current client medication must be taken and possible side effects must be considered.
       Acupuncture should not be prescribed if a patient’s condition is not fully understood or is likely to
       be critical or non-responsive to treatment. Such patients must be referred to their General
       Practitioner and treatment is to be declined.
    69 Disposable pre-sterilised solid needles should be used. Trays, cotton wool, wipes, etc, must be
       autoclaved to the manufacturer’s specification and kept in sterile environment before each use.
       No direct or indirect contact is to be made with blood between each use.
    70 Sterilised, plastic, disposable gloves should be used during needle insertion and withdrawal.
       Plastic gloves must be worn when examining skin disease.
    71 All clinical waste, including paper waste, swabs, etc should be segregated in sealed yellow
       plastic bags before being sent for disposal.
    72 If patients are left alone with needles in situ during a treatment, they must be cautioned about
       any movement which might bend or damage a needle. If moxa is used on a needle in situ, the
       practitioner or other qualified practitioner must remain with the patient at all times to avoid any
       risk of burn injury.
    73 Needle stick injuries: Practitioners must never test a needle for sharpness on their own skin. In
       the event of the practitioner sustaining a needle stick injury, blood should be forced out of the
       site, it should be washed thoroughly with soap and water and the needle discarded properly.
       Practitioners must never continue to use a needle on a patient that may have penetrated their
       own skin.
    Micropigmentation
    74 The treatment area must be solely for the practice of micro pigmentation or other similar work
       requiring a comparable level of hygiene and cleanliness.
    75 Needles must be pre-packed, pre-sterilised and only used once before proper disposal in a
       puncture and leak proof box which is clearly marked ‘sharps’. The box and its contents must be
       disposed of in a manner approved for clinical waste.
    76 Sterilised, plastic, disposable gloves should be used and worn prior to setting up tubes, needles
       and ink supplies, and disposed of after each treatment. All equipment used shall be sterile prior
       to treatment.

                                                                                                        P age 22
2   Treatments and Demonstrations
    Tattooing
    77 The treatment area must be solely for the practice of tattooing or other similar work requiring a
       comparable level of hygiene and cleanliness.
    78 Needles must be pre-packed, pre-sterilised and only used once before proper disposal in a
       puncture and leak proof box which is clearly marked ‘sharps’. Trays, cotton wool, wipes, etc,
       must be autoclaved to the manufacturer’s specification and kept in a sterile environment before
       each use. No direct or indirect contact with blood is to be made between each use. The box and
       its contents must be disposed of in a manner approved for clinical waste.
    79 Sterilised, plastic, disposable gloves should be used and worn prior to setting up tubes, needles
       and ink supplies, and disposed of after each treatment.
    80 Pigments should be dispensed into single-use, disposable pigment trays or disposable caps,
       ensuring a sufficient quantity to complete the procedure.
    81 Clean water must be used to rinse needles if changing dyes and inks, without changing needles
       on the same client.
    82 The temper or sharpness of a needle must not be tested on the client’s or the operator’s skin
       before use.
    83 After tattooing, a dry, sterile dressing must be fixed in place with micro-pore tape. Tubes and
       needle bars must be dismantled from the machine and placed in a plastic container marked ‘dirty
       instruments’.
    84 The client must be given appropriate after-care advice.
    Tooth jewellery/cosmetic procedures
    85 Any cosmetic procedures affecting the surface of the tooth, such as filing or drilling may only be
       carried out by a registered GDC dentist. (The exception to this is the application of stick-on
       jewellery). This also applies to giving clinical advice about such procedures.
    botox®, cholesterol and blood tests
    85 These are classed as medical treatments. Botox® should only be administered by a registered doctor
       or by a nurse under the supervision of a registered doctor. Doctors should be GMC registered.
    laser treatment
    86 The full details of the demonstration or treatment must be submitted to the venue no later than
       28 days prior to the event.
    87 A risk assessment must be provided for the demonstration or treatment detailing all the relevant
       hazards and appropriate control measures, including, but not restricted to:
       n The class of the laser -This must be referred to within the Risk Assessment and users
          must be aware that lasers can cause serious eye and skin injuries from direct exposure to
          the laser beam. Diffuse reflections from the beam can also be as hazardous.
       n Nominal ocular hazard distance - i.e. the distance along the laser beam to the point at
          which the beam does not exceed the laser's MPE (maximum permissible exposure)). In the
          exhibition context this would be the safe distance at which members of the public could
          stand away from the laser and not be detrimentally affected. As a general rule if the nominal
          ocular hazard distance cannot be achieved between an operating laser and the audience
          then it should not be used.
       n The competence of the person carrying out the treatment – Any person carrying out
          demonstrations or treatments with equipment that includes laser must have received
          adequate and appropriate training in the use of that equipment (manufacturers or their
          suppliers should offer this training).
       n The Environment in which the demonstration or treatment is carried out – If the
          nominal ocular hazard distance cannot be achieved on an exhibition stand then the
          demonstration or treatment must be carried out in an enclosed room or not at all. The Risk
          Assessment should refer to users ensuring there are no reflective surfaces in the area they
          are carrying out the demonstration or treatment.

                                                                                                     P age 23
2   Treatments and Demonstrations
    venue Specific Rules
    NEC - Special Treatments: All – Equipment
    87 Exhibitors demonstrating acrylic nail treatments must provide a suitable means of minimising
       exposure to vapours and dust, in order to comply with Control of Substances Hazardous to
       Health Regulations 2002 (COSHH). It may be that engineering controls such as extraction
       equipment or down draught tables are required.
    NEC – All Treatments: Personal Hygiene
    87 Hot and cold running water must be provided for hand washing for the following non-invasive
       treatments. Portable units are acceptable if maintained:
       n Waxing
       n Threading
       n Eyelash treatments
       n All nail treatments

                                                                                                      P age 24
Skin Piercing at the NEC - Solihull borough Council’s
Guidance notes for exhibitors

The following guidance note is intended to provide you with information on the basic standards expected of a
stand who are carrying out skin piercing activity, whilst at the National Exhibition Centre.
What is skin piercing?
Skin piercing activities include acupuncture, tattooing, electrolysis, cosmetic piercing and semi-permanent skin
colouring. All types of piercing undertaken in a commercial capacity will fall under the requirements of the Health &
Safety at Work etc. Act 1974.
In addition, skin piercing activities also need to be registered with the local authority under the Local Government
(Miscellaneous Provisions) Act 1982. These include acupuncture, tattooing, semi-permanent skin colouring,
electrolysis, and cosmetic piercing. Local byelaws are in place to ensure that hygiene standards are maintained.
Why do I need to register?
The main purpose of registration is to ensure that piercing is being carried out safely. In line with this the
registration procedure ensures that basic amenities are provided to allow the piercing to be conducted safely and
hygienically, and that anyone carrying out the piercing is competent to do so.
The registration requirement applies to the premises, i.e. the individual stand where the piercing will be conducted
and also any people who will conduct the piercing. This is a one off registration to carry out skin piercing at the
NEC so no annual renewal is required.
Checks will be undertaken that the necessary basic amenities are provided to allow the piercing to be conducted
safely, for example suitable and sufficient washing facilitates.
Is there a charge for registration?
Yes, there is a charge for each operator – this year it is £36 per person and the payment should be submitted with
your application forms.
Ideally the payment should be made by cheque & this should be made payable to "Solihull Metropolitan Borough
Council or "SMBC".
There is no charge to register the stand - although you still need to ensure that the relevant form is completed and
returned.
Who enforces health & safety at shows at the National Exhibition Centre?
Whilst the NEC have health & safety staff and the show organiser may also have health & safety personnel, the
actual enforcement of health & safety legislation falls to Officers of the Local Authority in which the NEC is based -
Solihull Metropolitan Borough Council. Wherever possible the team will also give advice and can be contacted on
0121 704 6826.
Is the show registered?
No - the Department will not issue blanket registrations for a Show and therefore each exhibitor should ensure that
in advance of the show the necessary registration forms are completed and sent to this Department in time to
allow the application to be processed. Each stand operator has the responsibility for registering their own stand -
it is not the organisers responsibility.
When should I register my stand and operatives?
You should ensure they are registered in advance of the show. The registration process will take approximately 2
weeks and therefore you should ensure that your registration forms reach the Local Authority in time to allow the
administrative process. This year applications received after 4th May 2017 may not be processed.
You should ensure that all required documentation i.e. training records are provided, otherwise this will create a
delay and hold up registration.
Are there set forms to apply for registration?
Yes - there are two separate forms: one for the registration of each person and one for the premises i.e. the stand.
These forms have not been made available to the Show Organiser.
The people who will be conducting skin piercing activities at the NEC are already registered with
Solihull Metropolitan Borough Council - do I need to register them again for activities at the NEC?
No - providing the activity they will are undertaking is the same as that previously registered, however you should
ensure that their certificate is on display on the stand at the show.

                                                                                                              P age 25
Skin Piercing at the NEC - Guidance notes for exhibitors

What would happen if I operated at the NEC without being registered?
It is an offence to carry out acupuncture, tattooing, cosmetic piercing, electrolysis and semi permanent skin
colouring unless all operators are registered. Health & Safety Officers frequently visit the shows, and where skin
piercing activities are being undertaken, registration will be checked in addition to the necessary facilities.
What are the basic requirements for a stand where skin piercing activities will be taking place?
The following are bullet points taken from the Authority's relevant byelaws. For full copies of the byelaws contact
health & safety officers of the local authority on 0121 704 6826.
Stand
➢         there should be an adequate constant supply of clean hot and cold water with sanitising soap or
          detergent
➢         the treatment area should provide adequate privacy for the customer - this will obviously be dependant
          upon the type of piercing being undertaken
➢         all aspects of the stand, including furniture and fittings should be in good repair and be capable of being
          effectively cleaned
➢         you should have adequate provision for gas points and electrical socket outlets for the equipment in use
➢         all tables, couches and seats used by clients during their treatment should have a smooth impervious
          surface which is capable of being disinfected & should be covered with a paper sheet that is changed
          between each client
➢         all waste materials should be placed in a washable, leak proof & covered receptacle
➢         there should be provision to ensure safe storage of used needles i.e. covered & leak proof & designed for
          the purpose
Cleansing
➢         there should be adequate facilities and equipment for the purpose of sterilisation - unless pre-sterilised
          items are used.
➢         whilst conducting the treatment protective clothing, paper, towels, cloths etc. used by the operator
          should be clean & sterile & not have been used for another client, unless it has been sterilised
➢         any equipment used during the treatment should be in a sterile condition, and be kept sterile until it is
          used.
➢         there should be adequate storage facilities for all items to ensure they remain clean and free from
          contamination
Operators
➢         hand and nails should be clean and nails kept short
➢         be wearing clean washable clothing, or alternatively disposable covering
➢         any open wounds must be effectively covered by an impermeable dressing

                                                                                                             P age 26
Registration of Exhibition Stand used for Skin Piercing                                     A
When Completed, please return this form to:-

Solihull Metropolitan Borough Council
Health & Safety
Public Protection
Moat Lane Depot
Moat Lane
Solihull
B91 2LW

                    APPLICATION TO CARRY OUT SKIN PIERCING AT THE
                              NATIONAL EXHIBITION CENTRE
                    Local Government (Miscellaneous Provisions ) Act 1982

                               Details of the Exhibition Stand

   Name of Exhibition_________________________________________________________

   Organiser________________________________________________________________

   Hall No (s) _______________________________Dates___________________________

   Applicants Name__________________________________________________________

   Company Name(if applicable)________________________________________________

   Company Registered Address________________________________________________
   ________________________________________________________________________

   Contact Tel no:___________________________________________________________

   Please indicate (! ) which of the following activities you intend to carry out at the
   NEC

   Acupuncture "            Cosmetic Piercing "    Semi-permanent skin colouring "
   Electrolysis "          Tattooing "

   ** Please note that Solihull has Byelaws that require all forms of body piercing to be
   registered. This also includes semi-permanent make up and tattooing.

   Signed:_______________________________Date:____________________

   Due to the temporary nature of the Exhibition, there is no charge for the registration
   of the stand, however your attention is drawn to the accompanying guidance notes
   which outline what you are required to provide under the provisions of the local by-
   laws.

                                                                    Rev 3 July 07

                                                                                            P age 27
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