EXHIBITOR MANUAL - Auckland Home Show

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EXHIBITOR MANUAL - Auckland Home Show
EXHIBITOR MANUAL

          Wednesday 4 – Sunday 8 September 2019
              ASB Showgrounds, Greenlane

Welcome and thank you for exhibiting in the Auckland Home Show –
Auckland’s iconic Home Show event.

This Exhibitor Manual contains important information for you, regarding setting
up your stand, key contact information for the shows preferred suppliers and
operational information about exhibiting. Please take the time to read
through this manual as it will save you time and energy.

Please ensure that this Exhibitor Manual is made available to all staff who will
be working on your stand in the lead up to and throughout the Show. We
recommend having a copy of this manual on your stand at the show.

If you have any questions regarding the information contained in this manual,
please don’t hesitate to contact Janelle Nicholas, Event Coordinator
on 09 394 8120 or 021 619 902.

We look forward to working with you on another successful Show!
EXHIBITOR MANUAL - Auckland Home Show
CONTENTS
NOTE: The below contents are embedded with hyperlinks to take you directly to your selected page
CONTENTS .............................................................................................................................................................. 1
1.      Official Suppliers ........................................................................................................................................ 3
2.      ASB Showgrounds ...................................................................................................................................... 4
        2.1 Location....................................................................................................................................................... 4
3. How to Make Deliveries to ASB Showgrounds ............................................................................................... 5
        3.1 Freight Deliveries - Sending Goods to the Venue ................................................................................ 5
        3.2 Freight Collections - Sending Goods from the Venue......................................................................... 5
4. Build up/Breakdown Information .................................................................................................................... 6
        4.1 Access Times ............................................................................................................................................... 6
        4.2 Exhibitor Badges – DEADLINE: WEDNESDAY 7 AUGUST 2019 .............................................................. 6
        4.3 Where to Park ............................................................................................................................................. 7
        4.4 Loading Dock Location and traffic management plan ..................................................................... 8
        4.5 Build up / Breakdown via asb showgrounds front doors or café ...................................................... 8
        4.6 Storage Onsite ............................................................................................................................................ 8
        4.7 Forklift ........................................................................................................................................................... 9
        4.8 pallet jacks & hand Trolleys ...................................................................................................................... 9
        4.9 Safety Vests and Closed Toe Shoes........................................................................................................ 9
        4.10 Stand information .................................................................................................................................. 10
        4.11 Power ....................................................................................................................................................... 11
        4.12 Lighting .................................................................................................................................................... 11
        4.13 Panels ....................................................................................................................................................... 11
        4.14 Furniture Hire ........................................................................................................................................... 11
        4.15 Security .................................................................................................................................................... 12
        4.16 Insurance ................................................................................................................................................. 12
5. Additional Information ................................................................................................................................... 12
        5.1 Internet & EFTPOS ..................................................................................................................................... 12
        5.2 Banner Hanging ....................................................................................................................................... 13
        5.3 Audiovisual Solutions ............................................................................................................................... 13
        5.4 Plant Hire.................................................................................................................................................... 13
        5.5 Electrical Testing & Tagging ................................................................................................................... 14
        5.6 Utilities (Water/Waste) ............................................................................................................................. 14
        5.7 Stand Cleaning ........................................................................................................................................ 14
        5.8 Lost & Found ............................................................................................................................................. 14
        5.9 Printed Showguide – LISTING DEADLINE: WEDNESDAY 7 AUGUST 2019 .......................................... 14
        5.10 Exhibitor Directory .................................................................................................................................. 15
        5.11 Floor Plans ............................................................................................................................................... 15
        5.12 Show Information ................................................................................................................................... 15
6. ASB Showgrounds Catering Solutions ........................................................................................................... 15
        6.1 Food and Beverage Policy .................................................................................................................... 15
        6.2 Host Responsibility .................................................................................................................................... 16
        6.3 Stand Catering ......................................................................................................................................... 16
        6.4 Exhibitor Lounge ....................................................................................................................................... 16
7. Health and Safety at ASB Showgrounds ....................................................................................................... 16
        7.1 Health and Safety Manager .................................................................................................................. 16
        7.2 Workplace Health & Safety.................................................................................................................... 16
        7.3 Fire & Safety Awareness ......................................................................................................................... 17
        7.4 Hot Surface Standards ............................................................................................................................ 17
        7.5 Cooking Demonstrations ........................................................................................................................ 18
        7.6 Emergency Evacuation Procedures .................................................................................................... 18
        7.7 Assembly Area Locations ....................................................................................................................... 18
        7.8 Reporting Incidents / Near Misses ......................................................................................................... 18
        7.9 Children On-site ....................................................................................................................................... 18
        7.10 Motor Vehicles ....................................................................................................................................... 18
        7.11 Gas Cylinders .......................................................................................................................................... 19
        7.12 Alcohol Consumption during BUild up / breakdown ...................................................................... 19
8. Exhibits Requiring PRE-APPROVAL ................................................................................................................. 19
        8.1 Approval is required for .......................................................................................................................... 19
        8.2 Animals ...................................................................................................................................................... 19
        8.3 Naked Flame ............................................................................................................................................ 20
        8.4 Motor Vehicle Display ............................................................................................................................. 20
        8.5 LPG Gas Cylinders ................................................................................................................................... 20
        8.6 Food & Beverage..................................................................................................................................... 20
        8.7 Marketing Opportunities at the venue ................................................................................................ 20
EXHIBITOR MANUAL - Auckland Home Show
8.8 Microphones ............................................................................................................................................. 20
       8.9 Working within the bounds of your stand ............................................................................................ 20
9. Contact Details ............................................................................................................................................... 21
       9.1 Auckland Home Show Team ................................................................................................................. 21
10. A-Z Information & FAQs ................................................................................................................................ 22
11. ORDER FORMS................................................................................................................................................ 26

Further order forms are available for downloading via our exhibitor admin portal
EXHIBITOR MANUAL - Auckland Home Show
1. OFFICIAL SUPPLIERS
PLACING AN ORDER
To place an order with any of the below preferred suppliers, please download the relevant form in Step 4 of
the exhibitor admin portal www.homeshows.co.nz/edirectory OR contact the supplier directly using the
below contact details.

FURNITURE / CARPET / SIGNAGE                            POWER / LIGHTING
Exhibition Hire Services                                Show Light & Power
Contact:        Annie Lister                            Contact:       Reuben Mansfield
Email:          annie@exhibitionhire.co.nz              Email:         r.mansfield@showlight.co.nz
Phone:          09 579 9884                             Phone:         09 822 5106
Mobile:         027 223 0020                            Fax:           09 822 5101
Website:        www.exhibitionhire.co.nz                Mobile:        021 810 210
(special stand package options available)               Website:       www.showlight.co.nz

AUDIO VISUAL
Corporate AV
Contact:        Rebecca Alexander                       WIFI / INTERNET / EFTPOS
Email:          hire@corporateav.co.nz                  SMARTPAY
Phone:          09 370 0206                             Contact:        Ashley
Fax:            09 378 9288                             Eftpos Hire:    0800 476 278
Mobile:         021 425 504                                             ashley.kohlhase@smartpay.co.nz
Website:        www.corporateav.co.nz
                                                       SKOPIK
                                                       Contact           Jan
                                                        Internet:       09 394 8000
                                                                        internet@skopik.co.nz
                                                        Website:        www.skopik.nz

WORKPLACE SAFETY                                        TEST & TAG
Maher Associates Workplace Safety Ltd                   LECSAFE NZ
Contact:     Ralph Maher / Julie Davy                   Contact:        David Easterbrook
Email:       ralph@workplace-safety.co.nz               Email:          davide@lecsafe.co.nz
Email:       julie@workplace-safety.co.nz               Phone:          0800 LECSAFE (532 7233)
Mobile:      021 829 535 / 021 0409 450                 Mobile:         021 186 8190
W eb:        www.workplace-safety.co.nz                 Web:            www.lecsafe.co.nz

CATERING                                                HIRE PLANTS
ASB Showgrounds                                         Hire Plants
Contact:     Jan Forbes                                 Contact:        Cynthia Boisvert
Email:       jan@asbshowgrounds.co.nz                   Email:          info@hireplants.com
Phone:       09 623 7692                                Tel:            0800 800 175
Mobile:      021 478 380                                Web:            www.hireplants.com
Web:         www.asbshowgrounds.co.nz

RIGGING / BANNER HANGING
Jims Contracting Ltd
Contact:       Jim Thomson
Email:         jimscon@xtra.co.nz
Mobile:        0274 397 716
EXHIBITOR MANUAL - Auckland Home Show
2. ASB SHOWGROUNDS

  2.1 LOCATION
  217 Green Lane West, Greenlane, Auckland 1051, New Zealand
3. HOW TO MAKE DELIVERIES TO ASB SHOWGROUNDS
  3.1 FREIGHT DELIVERIES - SENDING GOODS TO THE VENUE
  Large display items and small crates can be delivered from Sunday 1st September 2019.

  Delivery address is:

  ASB Showgrounds
  217 Green Lane West
  Greenlane
  Auckland 1051
  Hall #
  Stand #
  Contact Name:
  Contact Number:

  Please note: Staff at Show Information cannot sign or accept any responsibility for any deliveries. We
  can direct couriers to your stand. Be sure to put your hall and stand number on any packages to be
  delivered. If possible, e-mail your courier a Hall floor plan indicating your stand number.

  3.2 FREIGHT COLLECTIONS - SENDING GOODS FROM THE VENUE
  Exhibitors are responsible for the removal of all their stand goods after the event.

  At conclusion of the event, please ensure that all items are carefully packed. Please ensure you bring
  all relevant packing equipment for your freight – the venue does not have this onsite.

  Please ensure you have arranged a courier to pick up your freight and have provided them with
  relevant delivery and contact details.
  The Pick-up address for your goods is:

  ASB Showgrounds
  217 Green Lane West
  Greenlane
  Auckland, 1051
  Hall #
  Stand #
  Contact Name
  Contact Number

  Contact your courier company before you leave the venue.

  All boxes, equipment and freight need to be collected by 5pm, Monday 9 September 2019. Break
  down poses the greatest security risk, therefore the earlier your belongings are collected, the safer
  they will be.
4. BUILD UP/BREAKDOWN INFORMATION

  4.1 ACCESS TIMES
  Please familiarise yourself with the agreed access times.

  Build up:
  The below time schedule is based on carpet lay and stand build. Please do not arrive prior to the times
  stipulated without prior approval from the event co-ordinator, Janelle Nicholas, 09 394 8120.

  Sunday 1 September               8am – 7pm        Halls 1, 2, 3, 4, 6/7, 8, 9, and Outside.
  Sunday 1 September               1pm – 7 pm       Hall 5
  Monday 2 September               8am – 7pm        All Halls and Outside
  Tuesday 3 September              8am – 7 pm       All Halls and Outside

  Any exhibitor or stand contractor requiring earlier access than stated above, will incur additional
  charges. We have a very tight build schedule as we are back to back with other exhibitions.
  Halls 1- 4, 6/7,8,9, and outside have a three day build time
  Hall 5 has a 2 ½ day build time
  Hall 10 has a 2 day build time and no access before Monday 2 September will be possible.

  The Street - as per schedule provided.

  If you are unable to build within the time frame contact Janelle Nicholas 09 394 8120.

  Show Days:
  Wednesday 4 September            10am – 9pm (Exhibitors are provided access to their stand from 9am)
  Thursday 5 September             10am – 9pm (Exhibitors are provided access to their stand from 9am)
  Friday 6 September               10am – 9pm (Exhibitors are provided access to their stand from 9am)
  Saturday 7 September             10am – 9pm (Exhibitors are provided access to their stand from 9am)
  Sunday 8 September               10am – 6pm (Exhibitors are provided access to their stand from 9am)

  All exhibitors are required to exit the show within 15 minutes of show close from Wednesday to Saturday.
  On Sunday once all visitors are cleared from the venue breakdown commences. Please wait for the
  announcement before breaking down your stand.

  Breakdown:
  Sunday 8 September               approx. 6.15pm – 9pm               All Halls and Outside
  Monday 9 September               8am – 12pm (Midday)                Hall 10 and 9
  Monday 9 September               8am – 5 pm                         Hall 1,2,3,4,5,6/7,8 and Outside

  Everything must be removed by the times and dates listed above.

  4.2 EXHIBITOR BADGES – DEADLINE: WEDNESDAY 7 AUGUST 2019
  Each exhibitor has a unique username and password which gives you limited administration rights to
  your company’s online listing. Via this portal you need to enter the names of all staff manning your
  stand for the duration of the show. Security uses the badges as a form of identification, so we ask for
  first and last names to be provided. The badges are printed and placed into your exhibitor pack which
  needs to be collected from the Show Information desk when you arrive to build your stand.
  All staff working on your stand must have their exhibitor badge with them to gain access to their stands
  every day. Security guards will check and access will be denied to those without their badge. To gain
  entry either the pass will have to be brought out to the gate by a manager or your staff will have to pay
  for entry when the gates open at 10 am. Refunds to staff are the responsibility of the exhibitor.
4.3 WHERE TO PARK
The venue car park is owned and run by the ASB Showgrounds. There is a VERY limited amount of
space for car parking on-site during the Auckland Home Show due to its size, nowhere near enough for
the number of Exhibitors and staff at this event. We strongly recommend you car pool or find alternative
means to get to the venue, as once the on-site Exhibitor Car Park is full you will need to park in
neighbouring facilities which are also desperately needed by the many thousands of visitors wanting to
come to the Show and see your products and services. All surrounding car parks are independently
owned and managed.

Exhibitor onsite parking – Enter through Gate 1 or Gate 3 and show your exhibitor badge to the security
guard at the gate. Due to limited space availability parking is on a first come first served basis. The ASB
Showgrounds have exclusive rights to car parking on-site for any event. The usual rate is $19.00 per day,
however EENZ are subsidising part of this fee and you will now be charged $5.00 per day for this year.

Alternative Parking – Is available at Alexandra Park $10 charge, Cornwall cricket club – opposite the
venue $10 charge (cash only) and surroundings. These car parks are independently run and operated.

Note: If parking in Cornwall Park please take note of closing times on the gates.
4.4 LOADING DOCK LOCATION AND TRAFFIC MANAGEMENT PLAN
All traffic must enter through Gate 1 or 3 and exit through Gate 3. Shaded areas are loading zones
only. Loading for Halls 1-4 is at the rear of the building only. Do not park in front of Loading Doors, this is
a no parking zone and vehicles will be towed.

4.5 BUILD UP / BREAKDOWN VIA ASB SHOWGROUNDS FRONT DOORS OR CAFÉ
To comply with health & safety legislation we cannot allow build up entry via the front doors of the
main foyer or the Café as this puts undue risk on members of the public using the café and causes
damage to the steps.

All loading / unloading must be done via the loading bay doors at the back of the Halls.

The front doors are the primary emergency egress route and cannot be blocked at any time.

4.6 STORAGE ONSITE
There is limited storage at ASB Showgrounds. There will be a single 20ft container located behind the
halls suitable for non-valuable packing materials only.
4.7 FORKLIFT
Vehicles - including forklifts - are not permitted in the Temporary Halls (Halls 6, 7, 9 & 10) or Hall 5 at any
time. Forklifts can bring stock and materials from a truck to the entrance doorway of the temporary
halls and a pallet jack or hand trolley can then be used to move stock to your stand.
Halls 1- 4 - If you require your stock or equipment to be brought in by forklift you will need to book a
forklift at Show Information in the main foyer. There is no charge for this service if it is a straight forward
lift to and from your stand. If the forklift is required for longer, there will be a cost charged by the half
hour. Rate TBA. Please understand there will be delays and that we are working as fast as we can to
unload stock and equipment.
Forklifting services can be booked via Show Information in the main foyer, outside Hall 2.

4.8 PALLET JACKS & HAND TROLLEYS
There is a limited number of courtesy trolleys available for use. Availability cannot be guaranteed;
therefore, if your time is limited it is recommended you bring your own trolley to avoid delay.

4.9 SAFETY VESTS AND CLOSED TOE SHOES
High Vis clothing or vests (yellow or orange) and closed toe shoes are required AT ALL TIMES during
build up and break down. Security, OH&S Contractors, The Venue and EENZ staff will be roaming the
halls and questioning those without. If you do not comply you will be asked to leave the site, no
exceptions.

We highly recommend purchasing high vis clothing or vest (yellow or orange) before you arrive onsite
to build up and placing these in your show packs for staff. High vis vests will be available to purchase
onsite however to reduce wait times and access on the day we do recommend purchasing before you
arrive onsite to build up.
4.10 STAND INFORMATION

                           Carpet Colour         Type          Panel Colour        Type
       Hall 1              Ebony                 Tile          Coal                Corinthian
       Hall 2              Ebony                 Tile          Coal                Corinthian
       Hall 3 & 4          Ebony                 Tile          Coal                Corinthian
       Hall 5              Burgundy                            Coal                Corinthian
       Hall 6,7            Ebony                 Tile          Coal                Corinthian
       Hall 6, 7
       Extension           Exhibition Grey       Roll          Coal                Corinthian
       Hall 8              Ebony                 Tile          Coal                Corinthian
       Hall 8, Walk of
       Gardens             Ebony                 Tile          Black               Front Runner
       Hall 9              Exhibition Grey       Roll          Coal                Corinthian
       Hall 10             Exhibition Grey       Roll          Coal                Corinthian

See stand packages available from Exhibition Hire HERE.

Each stand is provided with a 4 plug 10-amp multibox for power and an LED light per 12.96sqm
approximately.

To order additional panels click HERE or change carpet colour contact Annie Lister at Exhibition Hire
Services annie@exhibitionhire.co.nz or download an order form HERE.

Attaching signage to panels can be achieved with hook Velcro (dots or strips), staples, tacks or
drawing pins. These must all be removed during break down. Do Not Use: Nails, screws, danco or duct
tape. Damage will be charged back to the exhibitor.
4.11 POWER
You are allocated power to your stand in the form of 10amp power multi boxes, please note that
heaters or anything with a heating element use up more power than a standard appliance which can
overload the temporary power systems, so at times we do have restrictions in place as the system is not
designed to have multiple heaters all running at the same time. If you do have any questions regarding
this do not hesitate to contact Show Light and Power to discuss.

Please note: NO 24-hour power will be available except for refrigeration on special request, please
speak to your sales manager about your requirements. Power will be turned off at days end and turned
back on the following morning first thing.

Any electrical equipment brought on site must be tested and tagged. This can be done ahead of the
event or alternatively we will have LECSAFE onsite during the show build up to test and tag equipment.
EENZ reserve the right to remove from the venue any electrical equipment it deems to be non-
compliant, suspect or against current industry safety standards.

Exhibitors must ensure that all loose cables are secured to avoid tripping hazards.

Should you require additional power, or 3 phase power or heavier than normal domestic power
download an order form HERE or contact Reuben Mansfield at Show Light & Power to arrange:
Phone: 021 810 210
Email: r.mansfield@showlight.co.nz

4.12 LIGHTING
For additional lighting contact Reuben Mansfield at Show Light & Power to discuss on 09 822 5106 or
download an order form HERE.

All stand lighting must be 2.2 metres above the floor level. Any variation must be approved through
your exhibition event organiser.

High powered lights such as floods or spots must not be placed within 500mm of flammable material. All
portable light fittings must have a Certificate of Approval from New Zealand Electrical Safety
Regulators.

4.13 PANELS
Stand panels are 2.3m high. Stand displays must not exceed 2.3m. If your display is higher than 2.3m
contact your Sales Manager or the Event Coordinator Janelle Nicholas, 021 619 902 no later than 4
weeks out from the event to discuss.

Panels are Velcro respective and not weight bearing. Should you require to hang items from panels
please contact Annie Lister at Exhibition Hire Services to discuss Phone 09 579 9884.

4.14 FURNITURE HIRE
For a wide range of furniture hire options please contact Annie Lister at Exhibition Hire Services.
annie@exhibitionhire.co.nz or download an order form HERE.

You can also visit their website for a comprehensive list of furniture and products available.
www.exhibitionhire.co.nz.
4.15 SECURITY
  Upon arrival at ASB Showgrounds you will need to be inducted into the site at the entry gates and
  collect your exhibitor badges from the Show Information desk located in the main foyer outside Hall 2.
  Red Badge Security staff will be roaming the halls checking for badges and that you are wearing high
  vis clothing or vests and closed toe shoes. Those without will be questioned and asked to leave if they
  do not comply.

  Please don’t be offended if you are required to provide personal I.D to check against your badge.
  If you have valuable items on your stand and cannot be on site for the duration of build-up and
  breakdown please contact Cole taylor from Red Badge Security for a quote for a guard to look after
  your stock/equipment.cole@redbadge.co.nz 09 580 0650.

  On closing each evening during build-up, show days and break down, exhibitors must vacate the halls
  within 15 minutes. Should you need to stay, outside of opening and or closing times you must visit Show
  Information to complete the security log book.

  While all security and safety precautions are taken by the organisers, no responsibility can be assumed
  for the loss or damage to goods. Safety and security of the equipment and products on individual
  stands is the responsibility of the exhibitor.
  The organiser shall be under no liability for any loss or damage to any property of the exhibitor or any
   other person, whether or not caused in whole or in part by any act or omission of the organiser, it’s
  servants, agents or contractors. The exhibitor is advised to take out all necessary insurance cover. We
  therefore ask for your co-operation by wearing your exhibitor badges and securing/insuring your
  valuables for the duration of the show including build-up and breakdown.

  4.16 INSURANCE
  Neither EENZ, the venue or any staff, employees, agents or other representatives of EENZ or the venue
  shall be held accountable or liable for any damage, loss, harm or injury to the exhibitor, employees,
  agents or other representatives of the exhibitor or for goods sent to the venue before or remaining after
  the exhibition, or whilst in transit to or from, or during the exhibition. It is a requirement that exhibitors
  have appropriate insurance cover for their stand area including public liability. Exhibitors should
  consult their own insurance companies and/or broker for the proper coverage of their exhibits and
  display area. The responsibility of insuring goods is the exhibitors own. It should cover the total duration
  of the show, including build-up and breakdown.

5. ADDITIONAL INFORMATION

  5.1 INTERNET & EFTPOS
  SKOPIK is the official venue supplier for WIFI/ Internet / Hardwired line connections for internet and short
  term eftpos machine hire for the ASB Showgrounds. Please note that ASB Showgrounds do not have free
  public wifi.

  Please contact SKOPIK to find the best solution for your needs. Or click HERE for an SKOPIK order
  form. Please ensure this is all booked in no later than Wednesday 21st August.

      •   Premium High-Speed Internet – Cabled (hardwired and wireless options are available)
      •   EFTPOS Machine hire and line connections.

  To hire an EFTPOS machine is easy, click HERE for set by step instructions to setting up your eftpos
  machines.
  To set up an eftpos machine you will require a Paymark terminal number. This is provided by your banks
  merchant service department, either by calling your banks 0800 number or requesting Smartpay to
assist on your behalf. This Paymark number is loaded into the EFTPOS machine and ensures the funds
get deposited into your allocated bank account.

Due to changes to the Money Laundering Act, companies are no longer able to hire out terminal
numbers, so you will need to obtain one under your own business account. If you already have a
permanent EFTPOS facility for your business the bank will just need to load an additional terminal
number, which will take a maximum of 48 hours. If you require a brand new terminal number please be
aware this can take up to 5 working days to be allocated so allow yourself plenty of time.

ASB – 0800 272 555
BNZ – 0800 737 774
WESTPAC – 0800 888 066
KIWI BANK – 0800 601 601
ANZ – 0800 473 453

Should you require any of the above options, please contact 09 394 8000, or email
internet@skopik.co.nz. For internet enquiries or for eftpos 0800 476 278, email
ashleey.kohlhase@smartpay.co.nz

5.2 BANNER HANGING
If you wish to hang banners or signs, you can do so through Jims Contracting, our preferred Rigging
supplier. To contact Jim please e-mail jimscon@xtra.co.nz for a quote. Orders for banner hanging must
be completed 4 weeks prior to show build up. Please include in your email:
• Your Stand Number
• Banner specifications
    Please note: Banners can be hung in Halls 1- 4 only and is dependent upon the location of trusses.
    Banners can be hung within the temp halls but locations and options for this are limited.

Banners must be within the boundary of your stand by a minimum of 1 metre.

Any exhibitor hanging banners or signage that will be closer than a metre to the perimeter of their
stand must first gain the permission from the show organisers and the neighbouring exhibitor(s) prior to
show build-up. If permission from neighbours is not sought, EENZ reserves the right to remove banners.
Please contact your Sales Manager to discuss.

5.3 AUDIOVISUAL SOLUTIONS
For all AV solutions, we recommend our preferred supplier, Corporate AV. Corporate AV can provide
you with TVs, screens and projectors, monitors and a range of other audio-visual hire solutions.

Please contact the Corporate AV team on the details below:
Phone: 09 370 0206
Email: hire@corporateav.co.nz

A Corporate AV Order Form and Product Pricing is available HERE for downloading.

5.4 PLANT HIRE
For hire plants for dressing your stand, please contact:
Cynthia Boisvert at Hire Plants
Phone: 0800 800 175
Email: info@hireplants.com
5.5 ELECTRICAL TESTING & TAGGING
All portable electrical equipment, appliances and leads to be used on site must be tested and tagged
by a qualified electrician in accordance with AS/NZS 3760.

Once completed, the electrical tagging is valid for one year (in exhibition applications only).
The Safety Management Team will conduct random checks during the event to ensure compliance.
To request for electrical testing and tagging service contact David Easterbrook of LECSAFE NZ.
Phone: 0800 lecsafe (532 7233)
e-mail: davide@lecsafe.co.nz

David Eaterbrook and his team from LECSAFE NZ will be onsite during the show build up to provide last
minute testing and tagging services. We recommend booking a time with LECSAFE to avoid long wait
times during peak times.

5.6 UTILITIES (WATER/WASTE)
Water connections and waste systems can be made available from specific locations inside the
Showgrounds. Please discuss any requirements you may have with the Event Coordinator Janelle
Nicholas at least 4 weeks out from the event.

It is the responsibility of the exhibitor to arrange connection from the service point to the equipment
and this must be done by a licensed plumber. Contact Mike at B&B Plumbers
Phone: 09 579 7316
Email: mike@bbplumbing.co.nz

The ASB Showgrounds have water regulations in place. The ASB Showgrounds taps will only be for filling
buckets or small containers, not large volumes of water for filling spa pools etc. Hose pipes may not be
connected to the venues water outlets and the ASB Showgrounds may impose fines for anyone
abusing them.

5.7 STAND CLEANING
Our contracted cleaners will vacuum your stand each night (including the night prior to show opening).
If you do not require this service, please notify Show Information prior.

All packaging materials and other build-up rubbish must be removed before 7pm on Tuesday 3rd
September for cleaning prior to Show Opening.

Should exhibitors be using liquids or gels on their stand, it remains the responsibility of the exhibitor to
clean the area back to existing standard should any liquid be spilt.

Your hall supervisor or helper can assist you with basic rubbish removal. Not mass packaging or
cardboard. Alternative arrangements for this will need to be made by you offsite.

5.8 LOST & FOUND
Any lost or found items should be reported to Show Information. All reported items are recorded and
held until they are claimed. The maximum time items are held for is three months. Claimed items will
need to be signed for by the owner upon collection.

5.9 PRINTED SHOWGUIDE – LISTING DEADLINE: WEDNESDAY 7 AUGUST 2019
A printed Show guide is handed to visitors at the entry point. Each exhibitor has the opportunity to use
their unique username and password to enter details in the online exhibitor admin portal and complete
the online Show Guide form. We will print your stand number, company name, web address or sales
contact information and a fifteen-word description about your company and service.
5.10 EXHIBITOR DIRECTORY
  Each exhibitor is provided with a unique username and password which gives you limited administration
  rights to your exhibitor listing. You have an opportunity to have a description up to 100 words about
  your company and or services, be sure to include words that visitors will use in a key word search. You
  can upload your company logo, three images, up to three show specials, a brochure and even a You
  Tube video clip. This will become your online exhibitor directory listing on our website.

  5.11 FLOOR PLANS
  Please contact Janelle Nicholas janellenicholas@eenz.net.nz for current floor plans.

  5.12 SHOW INFORMATION
  Is located in the main foyer outside Hall 2, the show information team can help you with your enquiries
  during build up, show days and break down. This is where you can pick up your exhibitor pack which
  will have your exhibitor badges in it.
  Show information hours:
  8am – 5pm during Build Up
  9am – 9pm on Show Days
  6pm – 9pm during Sunday Break Down
  8am – 5pm Monday of Break Down

6. ASB SHOWGROUNDS CATERING SOLUTIONS

  6.1 FOOD AND BEVERAGE POLICY
  Exhibitor Food & Beverage Policy:
  ASB Showgrounds has exclusive rights for sale and distribution of any article of food, drink or tobacco.
  No Exhibitor shall bring into the ASB Showgrounds, distribute, or give away any item of food, drink or
  tobacco to visitors without the prior written approval of the catering manager and operations manager
  of the ASB Showgrounds.
  ASB Showgrounds will not object to the distribution by exhibitors of foodstuffs used as a means of
  demonstrating any plant or product manufactured or supplied by the exhibitor. However, sale of such
  products will not be permitted.
  Guidelines for distribution of sample servings of food and beverages not purchased through the
  Showgrounds premises are as follows:
  Samples must be given away free of cost to the patron
  Portions must be of a tasting size only (50ml)

  If you intend to supply food or alcohol either for sale, sample or hospitality during the show you must:
  Contact your Home Show representative prior to contacting ASB Showgrounds. Should your
  application be successful you will require a Special Liquor Licence which can be applied for online
  through Auckland Council. This must be organised at least 1 month prior to Show.

  If you would like to set up an account to purchase food & drink during show days for your company,
  this must be applied for and set up no later than Friday 30th August. This allows time for your account
  to be activated and a card will be waiting for collection at the cafeteria behind the show information
  desk.
       Click HERE to set up an exhibitor catering account

  Any further queries please email jan@asbshowgrounds.co.nz.
6.2 HOST RESPONSIBILITY
  Host responsibility will apply to all individuals throughout the event.

  6.3 STAND CATERING
  ASB Showgrounds can offer a range of catering selections for your stand. ASB Showgrounds catering
  manager Jan Forbes can assist you with any stand catering requirements. Please contact Jan:
  Phone: 09 623 7692
  e-mail: jan@asbshowgrounds.co.nz

  6.4 EXHIBITOR LOUNGE
  Exhibitors are provided with complimentary tea & coffee during build up and Show days in the exhibitor
  lounge. Ask us at the Show Information desk for location or speak with your hall supervisor / helper.
  Other food outlets will be available on show days only as follows:
  Food Court in the Main Foyer, Café/bar located on the main driveway, a selection food caravans by
  the grand stand & along the main driveway & coffee stops throughout show.

7. HEALTH AND SAFETY AT ASB SHOWGROUNDS
  ASB Showgrounds are legally obliged to provide a safe environment for all employees and visitors.

  In accordance with relevant legislation, New Zealand standards and codes of practice, we’ve
  developed stringent safety procedures and policies that must be followed by all persons inside our
  venues. This includes event organisers, event participants, exhibitors and contractors.

  Health & Safety Signage will be placed at the front of all work sites, to remind exhibitor and contractors
  of our safety message and we appreciate your adherence to instruction from ASB Showgrounds staff
  and venue security.

  All persons onsite during build-up and breakdown need to be inducted into the site and sign the
  venues site safety rules at the entry gates (gate one and gate three) and receive a wristband, which
  must be worn while onsite at this time.

  Failure to acknowledge or comply with the venues health and safety requirements may result in your
  removal from the site.

  7.1 HEALTH AND SAFETY MANAGER
  Maher Associates Workplace Safety
  Contact Julie Davy
  Phone: 021 0409 450
  Email: julie@workplace-safety.co.nz

  7.2 WORKPLACE HEALTH & SAFETY
      •   PPE (personal protective equipment) high vis clothing or vests are required at all times during
          build up and break down.
      •   Closed in shoes must be worn at all times during build up and break down.
      •   Other PPE (personal protective equipment) to the risk e.g. safety footwear, safety helmet. This
          will be captured in the hazard board if required.
      •   No children under the age of 16 or animals on site during build up and break-down.
      •   Do not bring unauthorised or unnecessary persons onto site.
      •   Note emergency evacuation procedures for fire or other potential danger.
      •   Drivers must observe all speed, traffic flow and clearance zone instructions.
•   Have a first aid box or kit, one is also available at the show information desk.
    •   Tidiness and safety go hand in hand. Keep access ways clear and stack materials with care.
    •   Do not enter any area where a barrier has been erected.
    •   Erect appropriate warning signs when undertaking a high-risk activity in your own area.
    •   Ensure your tools and equipment are in good working condition, are appropriate for the job
        you are doing, and leads are tested and tagged.
    •   Electrical work is to be carried out by registered electricians and overseen by Show Light &
        Power.
    •   No Welding, burning or grinding is to take place within any building without the issue of a hot
        work permit by Exhibitions & Events New Zealand.
    •   Smoking is restricted to outside areas only.
    •   All Scaffolding must conform to the MBIE heavy scaffolding standards.
    •   No alcohol may be consumed onsite during build up or breakdown.
    •   All accidents / incidents / near hits / spills and any new hazards must be reported to the event
        organisers and the ASB Showgrounds staff immediately.

7.3 FIRE & SAFETY AWARENESS
The ASB Showgrounds pavilions are fully protected by an integrated smoke detector and sprinkler
system connected to and monitored by the Fire Service. The marquees are fitted with smoke detectors
and fire extinguishers. In the interest of public safety, all fire exits, air conditioning vents, lighting and
sound controls, fire appliances and power distribution boards must remain clear at all times.
It’s illegal to:
• Block or congest emergency exits.
• Block the access route to an emergency exit.
• Block aisles within the exhibition – these must remain clear at all times.
• Obscure or cover emergency exit signs.
• Use fabric and display materials which are not fireproof.

ASB Showgrounds will not accept the above practices and adherence will be strictly enforced.

Approved Fabrics:
Wool cloth
Dacron sail cloth or small areas of mylar with Dacron backing
Nylon taffeta
Polycarbonates
Thick panel plastic
Flame stop Building paper

Fabrics that need to be fireproofed:
Cottons
Straw
Polystyrene – can cover 40% of wall area if used as lettering. Sheets may cover 30%
Crepe paper
For fireproofing contact Fire Pro (09) 579 0367

7.4 HOT SURFACE STANDARDS
Exhibitors who are installing hot water cylinders must call their Home Show representative prior to
obtaining permission from Auckland Council

    •   Fixed protective screen/railing must be placed no less than 500mm from the face of the
        fireplace.
    •   Non-fixed screens or railings must be placed no more than 750mm from the face of the fire.
    •   Marine rails may be used. No less than two rails are required. The topmost railing must be no
        less than 900mm from the floor with a second wire no less than 450mm from the floor.
    •   No open flames are to be faced onto the fire egress, it must be a minimum of one metre back.
    •   Only the area heat needs to be guarded.
•    The stands must be manned at all times that any appliance is operating.
    •    No Barrier or screen or guard should become hotter than 65°C. Should this occur the barrier
         must be moved back beyond 750mm.
    •    You must also have a fire extinguisher visible and easily accessible on stand

7.5 COOKING DEMONSTRATIONS
If you intend to use heating or cooking appliances contact your Home Show representative prior to
contacting ASB Showgrounds. If you gain approval you will also need the approval of Auckland
Council. You will need visible on your stand:
     •    A bucket of clean water
     •    Soap
     •    A clean hand towel
     •    A current fire extinguisher
     •    A fire blanket

7.6 EMERGENCY EVACUATION PROCEDURES
A fully compliant, registered, approved evacuation scheme is maintained onsite designed to enable
the successful evacuation of staff and visitors in the case of a fire or other emergency. Boards
displaying emergency procedures are located throughout the venue with maps to assist you to your
closest exit from that point. It is good practice when on site for the first time to observe where the
nearest emergency exit is in relation to your stand.
    1. Remember, stay calm and make your way to the nearest exit. Follow the instructions of EENZ
         staff, Red Badge security, Fire Safety officers and ASB Showgrounds staff. Meet and wait in the
         ASB Showgrounds arena carpark until the all clear is given and you are allowed back into the
         building.

7.7 ASSEMBLY AREA LOCATIONS
In the event of an evacuation the assembly area is outside the main entrance in the arena car park, all
occupants of the building are required to congregate at this point. The venue can only be re-entered
on the instruction of ASB Showgrounds staff.

7.8 REPORTING INCIDENTS / NEAR MISSES
All incidents or near misses must be reported to the exhibition organiser, event security on site or
workplace safety staff Julie Davy on 021 0409 450.

7.9 CHILDREN ON-SITE
Any person under the age of 16 years is prohibited from accessing ASB Showgrounds and loading dock during the
build-up / break down periods. No Exceptions.

7.10 MOTOR VEHICLES
Motor vehicles that come on site for display at events require prior approval from EENZ and must
adhere to the safety guidelines below:

•   Vehicles in exhibitions cannot be started and run.
•   Flooring must be protected by drip trays under each vehicle and a mat placed under each tyre
•   Ignition keys are not to be left with the vehicle and are to be strictly controlled by the show
    organiser during the exhibition.
•   Every car must have at least 1 x 2.3kg A: B:9E) dry powder extinguisher mounted in a prominent
    location in accordance with NZ 2444:2001 portable fire extinguishers.
•   No silicone sprays are to be used on the tires of display vehicle(s) within the venue as they create a
    health and safety hazard.

Motor vehicles powered by flammable gas (LPS) may be displayed under the following conditions:
If a car or other vehicle is on display at your stand please arrange a specific delivery time with the
  Home Show Event Co-Ordinator.

  LPG powered motor vehicles must have their systems fitted in accordance with AS/NZS 1425:2007 LPG
  gas fuel systems for vehicle engines.

  The LPG fuel tank must be isolated from the engine mechanically by closing the ‘service tap’ on the
  fitted fuel tank.

  7.11 GAS CYLINDERS
  This venue has LPG gas restrictions therefore exhibitors requiring gas cylinders must submit full details to
  the exhibition organiser as soon as possible.
  Gas bottles must be turned off at night and security staff will be instructed to check.
  Each application is assessed with the safety of the public as its prime prerequisite.
  Gas cylinders delivered on-site will be refused if the delivery was made without prior approval of the
  exhibition organiser. LPG cylinders shall not exceed 9kg in size with a maximum number approved for
  your stand to be advised by the Event Organisers. The installation and use of gas appliance and gas
  cylinders shall be undertaken in accordance with New Zealand AS/NZS 1596:2008 The Storage and
  Handling of LPG Gas AS 5601 – 2004 Gas Installations.

  7.12 ALCOHOL CONSUMPTION DURING BUILD UP / BREAKDOWN
  Due to OH&S compliance alcoholic beverages are not permitted during build up and break down
  periods of exhibitions at ASB Showgrounds. If you do not comply you will be removed from the site.

8. EXHIBITS REQUIRING PRE-APPROVAL
  Exhibitor displays that include gas, naked flame, helium balloons, laser transmitters, smoke/fog or food
  &/or beverage tastings as part of their exhibit are required to submit a proposal in writing to EENZ briefly
  outlining the purpose of the display and how it will be used, no later than six weeks prior to the event to
  allow time for approval to be issued.

  8.1 APPROVAL IS REQUIRED FOR:
  Exhibits which contain:
      •    Gas
      •    Naked flames
      •    Helium balloons
      •    Laser transmitters
      •    Smoke/fog
      •    Food and beverage tastings/samples/give-aways or sales
      •    Motor vehicles
      •    Giveaways
      •    Stands over 2.3m high
      •    Stand sharing with another company

  Please submit a proposal in writing to your Event Coordinator outlining the purpose of the display and
  how it will be used, no later than six weeks prior to the event to allow time for approval to be issued.

  More specific details are outlined below.

  8.2 ANIMALS
  No animals or pets, with the exception of Seeing Eye Dogs and Companion Dogs, are permitted in ASB
  Showgrounds.
8.3 NAKED FLAME
Naked flames include:
• Cooking equipment
• Barbeques
• Heaters
• Candles
• Oil Burners

These are strictly prohibited without prior approval from EENZ. Please contact your Event Coordinator
for further information.

8.4 MOTOR VEHICLE DISPLAY
Review information 7.10 Motor Vehicles on page 15

8.5 LPG GAS CYLINDERS
Review information 7.11 Gas Cylinders on page 16

8.6 FOOD & BEVERAGE
No exhibitor or person shall distribute, sell or give away any item of food or drink to visitors of ASB
Showgrounds without prior approval from EENZ and ASB Showgrounds. Please review page 12 for the
full policy.

8.7 MARKETING OPPORTUNITIES AT THE VENUE
All marketing opportunities must be pre-arranged and approved by the exhibition organiser. This includes:
     •  Signage (outside of your stand space)
     •  Branded vehicles parked outside of the designated exhibitor parking areas
     •  Product giveaways

NOTE: No brochures or marketing material may be handed out within and around the venue and/or Home Show halls,
or placed under guest’s windscreens in the car park or outside street parking at any time.

8.8 MICROPHONES
Microphones may be used as voice savers for regular demonstrations. Any amplification or AV
equipment must not interfere or disturb other exhibitors. Noise levels to be kept at a level deemed
acceptable by the organiser. For further clarification please contact your sales manager.

8.9 WORKING WITHIN THE BOUNDS OF YOUR STAND
Please be aware, as per the terms and conditions of the contract, all exhibitors must work within their
stand boundaries. You may not step into the aisles to ‘grab attention’ or wander the show handing out
flyers.
9. CONTACT DETAILS
  9.1 AUCKLAND HOME SHOW TEAM
    Contact                Janelle Nicholas, Event Co-Ordinator
    Phone                  021 619 902
    Email                  janellenicholas@eenz.net.nz

    Contact                Shannon Gallagher, Exhibition Sales Manager
    Phone                  020 4147 8659
    Email                  shannongallagher@eenz.net.nz

    Contact                Milli Young, Exhibition Sales Manager
    Phone                  021104 8693
    Email                  milliyoung@eenz.net.nz

    Contact                Linda Lang, Exhibition Sales Manager
    Phone                  0274 877 685
    Email                  lindalang@eenz.net.nz

    Contact                Jenny Murfitt, Marketing Director
    Phone                  021 284 1553
    Email                  jennymurfitt@eenz.net.nz

    Contact                Nicole Leith, Accounts Manager
    Phone                  09 976 8370
    Email                  accountsnz@eenz.net.nz

    Contact                Keven Keutenius, Operations Manager
    Phone                  0275 450 640
    Email                  Keven@displayworks.co.nz

    Contact                 Amanda Magnus, General Manager
    Phone                   021 284 1550
    Email                   amandamagnus@eenz.net.nz

  For all PR related matters, please contact:
  Paul Blomfield – Blomfield PR
  Email: paul@paulblomfield.com
  Ph: +64 21 970 871
10. A-Z INFORMATION & FAQS

  ACCOMMODATION
  • If you are travelling from outside of Auckland and need accommodation then there are a couple of options
     available to you.
  • Click on the following below link and mention “ASB Showgrounds” to the reservations department to
     receive the special discount offer http://www.asbshowgrounds.co.nz/services/accommodation/

  AISLES
  • During move-in/move-out the aisle way must be kept clear at all times.
  • Exhibitors are not permitted to place any promotional matter in any other part of the Venue, other than
     their own stand, nor hand out literature in the aisles or at the entrance.
  • All business and visitor contact must occur on the inside of your stand and not in the aisles.

  AMPLIFICATION
  • Microphones may be used as voice savers for regular demonstrations.
  • Any amplification or AV equipment must not interfere or disturb other exhibitors.
  • For further clarification, please contact Janelle Nicholas on janellenicholas@eenz.net.nz

  ANIMALS
  • Animals of any kind are not permitted within the venue, the only exception being guide-dogs engaged in
     the provision of assistance to their handler during show days only.

  ATM
  • There is an ATM located by the café opposite Hall 2 and a manned cash out hut located on the main drive
    by the café / bar.

  AUDIO VISUAL
  • Corporate AV stocks an excellent range of audio-visual hire equipment. Please refer to the ‘official
    suppliers’ section of the manual.

  CAR PARKING
  The venue car park is owned and operated by the ASB Showgrounds. During the show, there is limited parking
  available onsite as the show takes up much of the space with additional marquees. Therefore, there is not
  enough room for every exhibitor to park onsite. Once full, alternative parking can be found in Alexandra Park $8
  – 10 Charge (cash only), Cornwall cricket club – opposite the venue $8 - $10 charge (cash only) and surroundings.
  These car parks are independently run and operated. Please carry cash with you as these car parks do not have
  eftpos available. Note: If parking in Cornwall Park please take note of closing times on the gates.

  CATERING
  • The ASB Showgrounds have sole rights to the sale and distribution of food and drinks within the exhibition
     halls. No external catering is permitted without prior approval. Seek further information from Janelle
     Nicholas if you need clarification on how to seek venue approval for sampling and/or selling food or liquor.
  • The ASB Showgrounds offers a range of catering options for your stand. Contact Jan Forbes, Head of
     Catering at ASB Showgrounds for more information. Contact details are located on page 4 ‘official
     suppliers.’

  CLEANING
  • Your stand will be vacuum cleaned the night before show days, and a pre-show clean will occur once build-
     up is complete starting Tuesday 4th September at 7pm. Rubbish that you have placed in the aisles will be
     removed and discarded. If you have a floor covering that is not carpet you will need to make separate
     arrangements to have it cleaned.
  • Floor mopping is not included as part of stand cleaning.
DELIVERIES
•    Neither EENZ nor ASB Showgrounds will accept deliveries of any goods on behalf of Exhibitors or provide
     storage for any items delivered. Nor will they accept responsibility for the safety of any such items
     delivered to the site in the absence of the Exhibitor.

•    To facilitate the delivery of goods to the ASB Showgrounds, all consignments must be marked with the
     following details:
     Company name (or the name that appears on the stand)
     Stand number
     Contact person name (the person who will be onsite to sign for the goods)
     Contact mobile telephone number
     Event name
     Hall number
     Number of Items/Boxes
     Courier Company - Contact telephone number
     Venue address:
     ASB Showgrounds
     217 Green Lane West
     Auckland, New Zealand
     Via Gate One and Show Information

ELECTRICAL EQUIPMENT
•   All portable electrical equipment, appliances and leads to be used on site must have already been
    tested and tagged.
•   All equipment entering the venue will be checked by the safety management team and reserves the right
    to demand removal from the site any electrical equipment it deems to be non-compliant or suspect. The
    safety management team can call upon internal specialists to assist when circumstances require it.
•   You may bring in your own electrical appliances and fittings for use at the ASB Showgrounds. The
    appliances and fittings are required to be properly tested and tagged by a qualified electrician.
•   Once completed, the electrical tagging is valid for one year (in exhibition applications only).
•   The Safety Management Team will conduct random checks during the Event to ensure compliance.
•   To request for electrical testing and tagging service contact David Easterbrook of LECSAFE NZ. Contact
    details are on Page 4 of the exhibitor manual.

EXHIBITOR BADGES
•   Exhibitors will only gain access to the venue with an official exhibitor badge.
•   A list of staff names must be submitted prior to show. You will be sent an email shortly from Shannon
    Gallagher asking for these details. You must provide the first and last name of your staff members.
•   All badges can be collected from Show Information desk located in the foyer outside Hall 2 during build
    up.
•   All staff working on your stand must have their exhibitor badges with them to gain access to their stands
    every day. Security guards will check and access will be denied to those without their badge. To gain
    entry either the exhibitor badge will need to be brought out to the show entry by a manager or your staff
    will have to pay for entry when the gates open at 10 am. Refunds to staff are the responsibility of the
    exhibitor.

FIRST AID
It is recommended that you have a first aid kit on your stand. In the event of accident or trauma please see the
show information desk located in the main foyer outside of hall 2 for basic first aid and supplies and to record
the incident. If the accident is more serious in nature the nearest medical facility is Ascot Accident and Medical
Clinic (24 hours) 90 Greenlane Road, Remuera Auckland 09 520 9555.

•    While the show is open to the public, we have St Johns onsite, if needed please alert EENZ staff or
     security whom can contact St Johns on radio. The Ambulance is located between hall 6,7 and hall 5.
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