Executive Director's Course - Midland Region DHBs, 19-25 September 2021 New Zealand - Francis Health
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Innovate Collaborate “Invigorated, stimulated and connected learning experience with amazing colleagues and pragmatic faculty. Wisdom, passion and compassion. Arohanui” Deborah Davies, Operations Executive, Uru Kiriora - Primary, Public & Community Health Services, MidCentral DHB “Pushed me into places that I needed to inspect and reflect upon in order to grow. Some great new 'go to' tools” Kieran McCann, Executive Leader Operations, Wairarapa DHB " A valuable experience that enabled learning, reflection and networking with peers. Practice application was especially useful” Emma Hickson, Chief Nursing Officer, Capital & Coast DHB Francis Health Executive Director's Course Midland Region DHBs, 19-25 September 2021 New Zealand
We are Francis Health NURTURING THE LEADERS Healthy systems need good leadership, Demand growth, financial constraints, and Health systems need good system technological advances, patient leaders. Francis Health are committed expectations coupled with local and to building effective health systems. global crises increasingly demand health For nearly two decades we have been leaders deliver differently. working alongside health system leaders We care about the health system and the as trusted advisers, strategists, people who work in it. We believe in coaches and improvement experts in New creating abundance from scarcity - Zealand, Australia and the United whether in people, resources or systems. Kingdom.
The Programme Now in its third year, this Course has been Objectives Who should attend? designed exclusively for Executive Directors based DEVELOP GREATER UNDERSTANDING OF: The programme is designed for DHB on the success and format of the Clinical executives who have a keen appetite to • Emerging leadership models and the role Directors Course (CDC). The programme provides of health system leaders engage differently and more effectively powerful personal growth and networking through • Personal self-awareness and techniques with clinical leaders, develop their intensive individual and team based learning. It skills, grow their network and lead the to interact more powerfully delivery of outstanding results. has previously run in New Zealand for the Central • Decision making in complexity and health Region DHBs and twice for the Hywel Dda as a Complex Adaptive System Participants should have: University Health Board in Wales, UK. • Health system performance, improvement • Attained, or be about to attain a and sustaining change position that has responsibility for EDC 2021 will provide a focus on the personal, organisational and operations; as an Operations system level change leadership. Participants will have the ESTABLISH A LASTING NETWORK OF PEERS: Executive, General Manager or opportunity to share stories, insights and challenges they have Executive Director, Associate or Deputy • Share ideas and experience with faced. likeminded peers • Endorsement from their manager within Diverse points of view challenge each participant to combine theory • Use course learnings to collectively their organisation to attend the with real life demands of the role to plan, lead, communicate and address challenges brought forward in Programme. deal with change and conflict. participant’s case studies Francis Health will approve applications Participants will learn, practice and integrate new techniques in • Sustainable performance improvement based on the above criteria and the need small groups exploring case studies. Dynamic classroom sessions develops the capability and capacity to balance participant mix. will reinforce case study discussion and individual readings. of staff. We would be delighted to have your The immersive experience allows participants to define their roles participation in Francis Health’s as senior health system leaders of the future. Lasting peer Executive Director Course where you will, relationships and a shared commitment to ongoing learning have over the course of a week, join a featured strongly amongst alumni of our EDC and CDC classes dynamic group of health system leaders since 2017. who aspire to greater things.
Invigorate Grow Chief Medical Officer / 3-4 day Peer-based The Executive Director's Course (EDC) is Chief Operating Officer's Learning Advanced based on our signature Clinical Director's Courses system-level focus. Course. It follows a similar curriculum but is CDC/EDC is normally a pre-requisite. geared specifically to the unique partnership Executive Director's have with senior clinical Clinical Directors / 5 day ʻNinja’ level Executive Direcors - ʻDeeper dive’ into topics from leaders within their organisation. Advanced CDC/EDC is a pre-requisite EDC sits within a graduated suite of programmes for leaders wishing to advance Clinical 5-6 day Signature Programme their career leading clinicians, services and Directors Course Peer-to-peer based learning, organisations in health. & Executive International Faculty & Speakers Leadership, Directors Course Skills, System Improvement, Change Platform Participants of the previous courses valued the course a 3.9 out of 4 with 97% agreeing Clinical Leaders / 2.5 day Foundation Operations Basics of Clinical / Operational Leadership they would recommend the course to their Managers Course Customisable by Client Organisation colleagues.
Course Topics Leadership System performance Personal skills Building Change Platforms • Team work preferences: • Statistical Process Control: • The Influence Model • Creating a Change Platform for speaking the same language Monitor, Control and Improve others to identify, experiment, and • How to be ʻnot-me’: building sustain change • Management versus Leadership • Rapid Cycle Testing: Not Right stronger ʻinter-relations’ First Time • Successful Change Adoption - from • Political lenses - Big 'P' • Identifying and recruiting talent early adopters to historians and small 'p' • System Dynamics: Understanding • Chairing meetings, Facilitation, nonlinear behaviour of adaptive • Refreezing Change • Leading from a trust and Interviewing, Governance systems values base • Linking through story-telling • Self Compassion & Collaboration • Principles of balancing demand without Burnout • 360-degree Leadership and resource Behaviours Profile • Conflict and Difficult • De-mystifying data: what should Conversations the graphs be telling you • Financial literacy: what to look for in the numbers • Leading Operations - How to set the system to a new drumbeat
Previous Speakers SIR GRAHAM DR PADDY PROF KEITH DR JACKIE JON SCOTT DR JOSHUA STEPHANIE DR IAN HENRY AUSTIN MCNEILCNEIL BENE, OBE TABOR EASTHOPE STURGESS One of the most Leadership and Transplant Chief Officer Award wining Chief Executive Expert facilitator Geriatrician. successful rugby organisational physician. Cheshire & professional SCOUTS and trainer. International development Assistant Deputy Merseyside Health executive and coaches of all New Zealand. Stephanie has been expert in improving specialist with and Care time, coaching the Director-General operational Former Director of working in Emergency Care over 25 years’ Partnership. All Blacks to 88 experience of and Chief Clinical Former Chief consultant. Organisational improvement and and care for the wins in 103 Tests. senior Information Officer Executive and Experienced board Development, New service design for Frail Elderly. management. Queensland Health. Consultant in level leader in Zealand Police and over 15 years. Her Previously clinical Expert governance Former Chief Geriatric and improving Performance passion is in leader for trainer and Clinical Acute Medicine, performance Advisor State helping teams to Britain’s experienced chair Information Officer Royal Bolton NHS delivery of Services come up with ideas Emergency Care including of group Foundation Trust. for the NHS and organisations Commission. for improvement Improvement of companies with In 2016, the Chief Executive in through clear that will have a Programme. >$3bn assets. Bolton Trust was Executive coach. UK and Australia. cited by the CEO of leadership and positive impact on Associate Medical NHS Improvement engagement with both staff and the Director Francis as the best stand- key stakeholders. patients. Heatlh. alone turnaround of an NHS Trust.
Our Team NAILA NASEEM RORY MATTHEWS STUART FRANCIS Executive and Inner Game Coach. Improvement specialist. New Change Strategist. Fellow Partner, Lead for the Change Zealand Managing Partner Francis Australasian College of Health Collaborative & Organisational Health. Clinical and executive level Service Management. Honorary NZ Development and Change for Francis engagement to deliver sustainable Editor Asia Pacific Journal of Health Health. 30 years experience in change across integrated health Management. 9 years as volunteer health and leadership. networks in NZ, UK and Australia. paramedic. Founder and Executive Chair of Francis Health.
We are Francis Health EMPOWERING THE THINKERS “He waka eke noa" Bernard Te Paa, Hawkes Bay DHB
Preparation Participants will be required to fully prepare Daily Routine Applying the learnings for the programme. Each day begins the evening prior, At the conclusion of the programme, each with teams meeting to review and discuss the participant will leave with a personal plan PREPARATION WILL INCLUDE next day’s case study challenge. that has 3, 12 and 36 month objectives • Writing a case study of 3-4 pages describing a situation based on: Morning and afternoon classes will typically from their present or immediate past role that will provide • Insights from team work style provide the base knowledge with which to develop an opportunity for team exploration and learning. A template preference and leadership behaviour a team based response to the case study. There structure will be provided. This will need to be completed and profiles will be several opportunities through the course submitted in advance of the course. of the day for teams to break out and develop • Key learnings from each of the course’s • Reading a number of articles from international journals their response to the case study. streams: leadership, system providing key theoretical frameworks that will underpin class Each afternoon teams will present their case performance, personal skills and room discussions. study and management approach to the situation. building change platforms. • One or two books may be suggested to provide a common They will also juxtapose any changes in the Participants will have the option of platform of knowledge and serve as a frame for team and approach from the previous night based on personalised mentoring for 12 months course discussions. learnings from the day. following the programme by programme • Participants will be required to complete a team work style faculty. Each evening teams with their Faculty mentor will preference profile and a 360-degree leadership behaviours debrief the day and prepare for applying the profile. learnings.
“You have created something special here. You've changed my life forever.” Brett Denning, General Manager, Prince Phillip Hospital, Carmarthenshire, Hywel Dda University Health Board, Wales
The Venue. The Cost. Turangi, New Zealand Turangi is well known for its trout fishing and calls itself "The trout fishing capital of the world". Tongariro Lodge was established in 1982 by legendary angler and guide Tony Hayes and has earned an excellent reputation for gourmet dining, the finest accommodation, quality outdoor activities and the most experienced fly-fishing guides in New Zealand. The heart of the lodge has comfortable lounges and open fires. They offer an all-weather tennis court and a secluded spa pool, heli-pad and free wireless internet. Separate private chalets and villa guest accommodation are situated within the 22 acres of beautiful lodge grounds, with abundant native birdlife. 12 Month Programme Investment: 2 Options • 5.5 day residential ($8,990 for tuition, 4 faculty, 4-5 expert or international speakers, personal folio, course materials, and inclusive of $1,895 for living and accommodation) • 12 month Learning Set. Additional $1,800 for 7 six-weekly 90 minute virtual facilitated learning sets and 1 single day in-person reunion Miscellaneous hotel expenses (laundry, toll calls, mini bar) will be invoiced separately. Travel to programme events is the responsibility of the participant. Travel dates Participants are required to arrive by 5pm on Sunday 21st March (full directions included in pre-course information pack). Programme concludes late on the Friday and participants should plan to depart the morning of Saturday 27th March. Tongariro Lodge, Turangi New Zealand.
EDC sits within a wider family of programmes Nursing Clinical Advanced Executive Chief Medical Agile Operational Action Learning Nursing Clinical Leader’s Director’s Director’s Director’s Director’s Officer Improvement Management Sets Leader’s Course Course Course Course Course Course Collaborative System Clinical Executive Improvement Leadership Leadership Who is All staff Duty Managers, All staff Nursing Leaders Nursing Directors, Clinical Leaders Clinical Directors, Clinical Directors, General Managers, Chief Medical it for? Bed Managers, Associates or (aspiring Clinical Clinical Heads of Clinical Heads of and Executive Officers Service Managers Deputies Directors) Department Department Leaders What does it Tools and skills to How to manage the Work through real- Audience-relevant exploration of leadership (of self and others), improvement Deeper look look Leadership, Facilitated peer- cover? lead agile daily ‘drum beat’ of life practice-related science, personal skills (e.g. conflict, performance management, productive into fewer, more improvement peer exploration of improvement a safe and calm problems, with meetings, feedback), building change platforms (how to take your service from complex topics science, personal issues coupled with initiatives hospital peers, facilitated point A to point B) and developing a personal plan for the next 3, 12 & 36 months from CDC skills & change selected topics Duration 3-5 days 2 days 6 months 9 months 5.5 days 9 months 5.5 days 5 days 5.5 days 2.5 days (bespoke) (CDC prerequisite) Time • 3-5 days plus • 2.5 days • 2-3 hrs weekly • 3 Off-site Days • 5.5 days plus 0.5 • 3 Off-site Days • 5.5 days plus 0.5 • 5.5 days plus 0.5 • 5.5 days plus 0.5 • 2.5 days plus 0.5 investment project time and project time • 2-3 hrs weekly day pre-work • 2hrs monthly day pre-work day pre-work day pre-work day pre-work and follow-up • 2 hrs monthly project time (profiles and learning set (profiles and (profiles and (profiles and readings learning set readings) readings) readings) readings) Learning • Instructor led, • Instructor led, • Online learning • Face-to-face • Residential • Face-to-face • Residential • Residential • Residential • Residential. approach experiential peer to peer sets monthly instructor led, Intensive. instructor led, Intensive. Intensive. Intensive. Facilitated peer to learning, learning, • Self-led experiential • Subject Matter experiential • Subject Matter • Subject Matter • Subject Matter peer learning and gamification gamification improvement learning, Expert Led. Case learning, Expert Led. Case Expert Led. Case Expert Led. Case reflection. initiative gamification Studies. gamification Studies. Studies. Studies. • System level and • Online learning Experiential, • Online learning Experiential, Experiential, Experiential, complexity focus. sets monthly Cognitive, sets monthly Cognitive, Cognitive, Cognitive, • Self-led Gamification • Self-led Gamification Gamification Gamification improvement improvement initiative initiative Course On request July, September On request On request TBA July August November On request – Feb November dates and November 2021 planned Investment On request $1,200 $990 $5,150 $11,900 $5,150 $11,900 $5,900 $12,990 $5,900 1 Excludes travel, accommodation & GST| System Level Leadership Improvement | Llandeilo Incudes course2019 Programme fee, residential living & accommodation; excludes travel and GST
“To dare is to lose one’s footing momentarily. To not dare is to lose oneself.” Kierkegaard Francis Health Executive Director's Course Midland Region DHBs, 19-25 September 2021 New Zealand
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