Executive Director's Course - Midland Region DHBs, 19-25 September 2021 New Zealand - Francis Health

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Executive Director's Course - Midland Region DHBs, 19-25 September 2021 New Zealand - Francis Health
Executive Director's Course
Midland Region DHBs, 19-25 September 2021
New Zealand
Executive Director's Course - Midland Region DHBs, 19-25 September 2021 New Zealand - Francis Health
Innovate           Collaborate

“Invigorated, stimulated and connected learning experience with amazing
colleagues and pragmatic faculty. Wisdom, passion and compassion. Arohanui”
Deborah Davies,
Operations Executive, Uru Kiriora - Primary, Public & Community Health Services, MidCentral DHB

“Pushed me into places that I needed to inspect and reflect upon in order to grow.
Some great new 'go to' tools”
Kieran McCann,
Executive Leader Operations, Wairarapa DHB

" A valuable experience that enabled learning, reflection and networking with
 peers. Practice application was especially useful”
Emma Hickson,
Chief Nursing Officer, Capital & Coast DHB

Francis Health
Executive Director's Course
Midland Region DHBs, 19-25 September 2021
New Zealand
Executive Director's Course - Midland Region DHBs, 19-25 September 2021 New Zealand - Francis Health
We are Francis Health

NURTURING
THE LEADERS
Healthy systems need good leadership,     Demand growth, financial constraints,
and Health systems need good system       technological advances, patient
leaders. Francis Health are committed     expectations coupled with local and
to building effective health systems.     global crises increasingly demand health
For nearly two decades we have been       leaders deliver differently.
working alongside health system leaders   We care about the health system and the
as trusted advisers, strategists,         people who work in it. We believe in
coaches and improvement experts in New    creating abundance from scarcity -
Zealand, Australia and the United         whether in people, resources or systems.
Kingdom.
The Programme

Now in its third year, this Course has been                           Objectives                                   Who should attend?
designed exclusively for Executive Directors based                    DEVELOP GREATER UNDERSTANDING OF:            The programme is designed for DHB
on the success and format of the Clinical                                                                          executives who have a keen appetite to
                                                                      • Emerging leadership models and the role
Directors Course (CDC). The programme provides                          of health system leaders                   engage differently and more effectively
powerful personal growth and networking through                       • Personal self-awareness and techniques
                                                                                                                   with clinical leaders, develop their
intensive individual and team based learning. It                                                                   skills, grow their network and lead the
                                                                        to interact more powerfully
                                                                                                                   delivery of outstanding results.
has previously run in New Zealand for the Central                     • Decision making in complexity and health
Region DHBs and twice for the Hywel Dda                                 as a Complex Adaptive System               Participants should have:
University Health Board in Wales, UK.                                 • Health system performance, improvement     • Attained, or be about to attain a
                                                                        and sustaining change                        position that has responsibility for
EDC 2021 will provide a focus on the personal, organisational and
                                                                                                                     operations; as an Operations
system level change leadership. Participants will have the            ESTABLISH A LASTING NETWORK OF PEERS:          Executive, General Manager or
opportunity to share stories, insights and challenges they have                                                      Executive Director, Associate or Deputy
                                                                      • Share ideas and experience with
faced.                                                                  likeminded peers                           • Endorsement from their manager within
Diverse points of view challenge each participant to combine theory   • Use course learnings to collectively         their organisation to attend the
with real life demands of the role to plan, lead, communicate and       address challenges brought forward in        Programme.
deal with change and conflict.                                          participant’s case studies                 Francis Health will approve applications
Participants will learn, practice and integrate new techniques in     • Sustainable performance improvement        based on the above criteria and the need
small groups exploring case studies. Dynamic classroom sessions         develops the capability and capacity       to balance participant mix.
will reinforce case study discussion and individual readings.           of staff.
                                                                      We would be delighted to have your
The immersive experience allows participants to define their roles
                                                                      participation in Francis Health’s
as senior health system leaders of the future. Lasting peer
                                                                      Executive Director Course where you will,
relationships and a shared commitment to ongoing learning have
                                                                      over the course of a week, join a
featured strongly amongst alumni of our EDC and CDC classes
                                                                      dynamic group of health system leaders
since 2017.
                                                                      who aspire to greater things.
Invigorate        Grow

                                                                                      Chief Medical Officer /        3-4 day Peer-based
The Executive Director's Course (EDC) is
                                                                                    Chief Operating Officer's        Learning Advanced
based on our signature Clinical Director's                                                           Courses         system-level focus.
Course. It follows a similar curriculum but is                                                                       CDC/EDC is normally
                                                                                                                     a pre-requisite.
geared specifically to the unique partnership
Executive Director's have with senior clinical                             Clinical Directors /      5 day ʻNinja’ level
                                                                         Executive Direcors -        ʻDeeper dive’ into topics from
leaders within their organisation.                                                    Advanced       CDC/EDC is a pre-requisite

EDC sits within a graduated suite of
programmes for leaders wishing to advance
                                                                         Clinical     5-6 day Signature Programme
their career leading clinicians, services and                   Directors Course      Peer-to-peer based learning,
organisations in health.                                              & Executive     International Faculty & Speakers Leadership,
                                                                Directors Course      Skills, System Improvement, Change Platform

Participants of the previous courses valued
the course a 3.9 out of 4 with 97% agreeing      Clinical Leaders /    2.5 day Foundation
                                                         Operations    Basics of Clinical / Operational Leadership
they would recommend the course to their          Managers Course      Customisable by Client Organisation
colleagues.
Course Topics

Leadership                       System performance                   Personal skills                       Building Change Platforms
• Team work preferences:         • Statistical Process Control:       • The Influence Model                 • Creating a Change Platform for
  speaking the same language       Monitor, Control and Improve                                               others to identify, experiment, and
                                                                      • How to be ʻnot-me’: building
                                                                                                              sustain change
• Management versus Leadership   • Rapid Cycle Testing: Not Right       stronger ʻinter-relations’
                                   First Time                                                               • Successful Change Adoption - from
• Political lenses - Big 'P'                                          • Identifying and recruiting talent
                                                                                                              early adopters to historians
  and small 'p'                  • System Dynamics: Understanding
                                                                      • Chairing meetings, Facilitation,
                                   nonlinear behaviour of adaptive                                          • Refreezing Change
• Leading from a trust and                                              Interviewing, Governance
                                   systems
  values base                                                                                               • Linking through story-telling
                                                                      • Self Compassion & Collaboration
                                 • Principles of balancing demand       without Burnout
• 360-degree Leadership
                                   and resource
  Behaviours Profile                                                  • Conflict and Difficult
                                 • De-mystifying data: what should      Conversations
                                   the graphs be telling you
                                 • Financial literacy: what to look
                                   for in the numbers
                                 • Leading Operations - How to set
                                   the system to a new drumbeat
Previous Speakers

  SIR GRAHAM           DR PADDY             PROF KEITH            DR JACKIE             JON SCOTT           DR JOSHUA            STEPHANIE            DR IAN
  HENRY                AUSTIN               MCNEILCNEIL           BENE, OBE                                 TABOR                EASTHOPE             STURGESS

One of the most      Leadership and       Transplant            Chief Officer         Award wining        Chief Executive      Expert facilitator   Geriatrician.
successful rugby     organisational       physician.            Cheshire &            professional        SCOUTS               and trainer.         International
                     development          Assistant Deputy      Merseyside Health     executive and
coaches of all                                                                                            New Zealand.         Stephanie has been   expert in improving
                     specialist with                            and Care
time, coaching the                        Director-General                            operational         Former Director of   working in           Emergency Care
                     over 25 years’                             Partnership.
All Blacks to 88     experience of        and Chief Clinical    Former Chief          consultant.         Organisational       improvement and      and care for the
wins in 103 Tests.   senior               Information Officer   Executive and         Experienced board   Development, New     service design for   Frail Elderly.
                     management.          Queensland Health.    Consultant in         level leader in     Zealand Police and   over 15 years. Her   Previously clinical
                     Expert governance    Former Chief          Geriatric and         improving           Performance          passion is in        leader for
                     trainer and          Clinical              Acute Medicine,       performance         Advisor State        helping teams to     Britain’s
                     experienced chair    Information Officer   Royal Bolton NHS      delivery of         Services             come up with ideas   Emergency Care
                     including of group                         Foundation Trust.
                                          for the NHS and                             organisations       Commission.          for improvement      Improvement
                     of companies with                          In 2016, the
                                          Chief Executive in                          through clear                            that will have a     Programme.
                     >$3bn assets.                              Bolton Trust was
                     Executive coach.     UK and Australia.     cited by the CEO of   leadership and                           positive impact on   Associate Medical
                                                                NHS Improvement       engagement with                          both staff and the   Director Francis
                                                                as the best stand-    key stakeholders.                        patients.            Heatlh.
                                                                alone turnaround
                                                                of an NHS Trust.
Our Team

  NAILA NASEEM                         RORY MATTHEWS                          STUART FRANCIS

Executive and Inner Game Coach.      Improvement specialist. New            Change Strategist. Fellow
Partner, Lead for the Change         Zealand Managing Partner Francis       Australasian College of Health
Collaborative & Organisational       Health. Clinical and executive level   Service Management. Honorary NZ
Development and Change for Francis   engagement to deliver sustainable      Editor Asia Pacific Journal of Health
Health. 30 years experience in       change across integrated health        Management. 9 years as volunteer
health and leadership.               networks in NZ, UK and Australia.      paramedic. Founder and Executive
                                                                            Chair of Francis Health.
We are Francis Health

EMPOWERING
THE THINKERS
“He waka eke noa"
 Bernard Te Paa, Hawkes Bay DHB
Preparation

Participants will be required to fully prepare                     Daily Routine                                       Applying the learnings
for the programme.                                                 Each day begins the evening prior,                  At the conclusion of the programme, each
                                                                   with teams meeting to review and discuss the        participant will leave with a personal plan
PREPARATION WILL INCLUDE
                                                                   next day’s case study challenge.                    that has 3, 12 and 36 month objectives
• Writing a case study of 3-4 pages describing a situation                                                             based on:
                                                                   Morning and afternoon classes will typically
  from their present or immediate past role that will provide                                                          • Insights from team work style
                                                                   provide the base knowledge with which to develop
  an opportunity for team exploration and learning. A template                                                           preference and leadership behaviour
                                                                   a team based response to the case study. There
  structure will be provided. This will need to be completed and                                                         profiles
                                                                   will be several opportunities through the course
  submitted in advance of the course.
                                                                   of the day for teams to break out and develop       • Key learnings from each of the course’s
• Reading a number of articles from international journals         their response to the case study.                     streams: leadership, system
  providing key theoretical frameworks that will underpin class
                                                                   Each afternoon teams will present their case          performance, personal skills and
  room discussions.
                                                                   study and management approach to the situation.       building change platforms.
• One or two books may be suggested to provide a common            They will also juxtapose any changes in the         Participants will have the option of
  platform of knowledge and serve as a frame for team and
                                                                   approach from the previous night based on           personalised mentoring for 12 months
  course discussions.
                                                                   learnings from the day.                             following the programme by programme
• Participants will be required to complete a team work style                                                          faculty.
                                                                   Each evening teams with their Faculty mentor will
  preference profile and a 360-degree leadership behaviours
                                                                   debrief the day and prepare for applying the
  profile.
                                                                   learnings.
“You have created
something special
here. You've
changed my life
forever.”
Brett Denning,
General Manager, Prince Phillip Hospital, Carmarthenshire,
Hywel Dda University Health Board, Wales
The Venue. The Cost.

Turangi, New Zealand
Turangi is well known for its trout fishing and calls itself "The trout fishing capital of
the world". Tongariro Lodge was established in 1982 by legendary angler and guide Tony
Hayes and has earned an excellent reputation for gourmet dining, the finest
accommodation, quality outdoor activities and the most experienced fly-fishing guides in
New Zealand. The heart of the lodge has comfortable lounges and open fires. They offer
an all-weather tennis court and a secluded spa pool, heli-pad and free wireless internet.
Separate private chalets and villa guest accommodation are situated within the 22 acres
of beautiful lodge grounds, with abundant native birdlife.

12 Month Programme Investment: 2 Options
• 5.5 day residential ($8,990 for tuition, 4 faculty, 4-5 expert or international
  speakers, personal folio, course materials, and inclusive of $1,895 for living and
  accommodation)
• 12 month Learning Set. Additional $1,800 for 7 six-weekly 90 minute virtual
  facilitated learning sets and 1 single day in-person reunion

Miscellaneous hotel expenses (laundry, toll calls, mini bar) will be invoiced
separately. Travel to programme events is the responsibility of the participant.

Travel dates
Participants are required to arrive by 5pm on Sunday 21st March (full directions
included in pre-course information pack). Programme concludes late on the Friday
and participants should plan to depart the morning of Saturday 27th March.

                          Tongariro Lodge, Turangi
                          New Zealand.
EDC sits within a wider family of programmes

                                                                                                       Nursing                                     Clinical             Advanced            Executive         Chief Medical
                  Agile             Operational        Action Learning    Nursing                                       Clinical Leader’s
                                                                                                      Director’s                                  Director’s            Director’s          Director’s           Officer
               Improvement          Management              Sets       Leader’s Course                                       Course
                                                                                                       Course                                      Course                Course              Course           Collaborative

                    System                                                             Clinical                                                                                                Executive
                    Improvement                                                        Leadership                                                                                              Leadership
  Who is            All staff       Duty Managers,           All staff         Nursing Leaders     Nursing Directors,    Clinical Leaders      Clinical Directors,   Clinical Directors, General Managers,     Chief Medical
  it for?                           Bed Managers,                                                   Associates or        (aspiring Clinical    Clinical Heads of     Clinical Heads of     and Executive         Officers
                                   Service Managers                                                    Deputies             Directors)            Department            Department           Leaders
What does it Tools and skills to How to manage the Work through real-          Audience-relevant exploration of leadership (of self and others), improvement         Deeper look look        Leadership,      Facilitated peer-
  cover?         lead agile      daily ‘drum beat’ of life practice-related     science, personal skills (e.g. conflict, performance management, productive          into fewer, more       improvement      peer exploration of
                improvement         a safe and calm      problems, with        meetings, feedback), building change platforms (how to take your service from          complex topics      science, personal issues coupled with
                  initiatives           hospital        peers, facilitated    point A to point B) and developing a personal plan for the next 3, 12 & 36 months          from CDC          skills & change     selected topics
 Duration           3-5 days             2 days             6 months               9 months            5.5 days              9 months              5.5 days               5 days              5.5 days            2.5 days
                   (bespoke)                                                                                                                                         (CDC prerequisite)
   Time    • 3-5 days plus        • 2.5 days           • 2-3 hrs weekly       • 3 Off-site Days   • 5.5 days plus 0.5 • 3 Off-site Days       • 5.5 days plus 0.5 • 5.5 days plus 0.5 • 5.5 days plus 0.5 • 2.5 days plus 0.5
investment project time and                              project time         • 2-3 hrs weekly      day pre-work      • 2hrs monthly            day pre-work        day pre-work        day pre-work        day pre-work and
              follow-up                                • 2 hrs monthly          project time        (profiles and       learning set            (profiles and       (profiles and       (profiles and       readings
                                                         learning set                               readings)                                   readings)           readings)           readings)
 Learning    • Instructor led,    • Instructor led,    • Online learning      • Face-to-face      • Residential      • Face-to-face           • Residential      • Residential    • Residential    • Residential.
 approach      experiential         peer to peer         sets monthly           instructor led,     Intensive.         instructor led,          Intensive.         Intensive.       Intensive.       Facilitated peer to
               learning,            learning,          • Self-led               experiential      • Subject Matter     experiential           • Subject Matter   • Subject Matter • Subject Matter   peer learning and
               gamification         gamification         improvement            learning,           Expert Led. Case learning,                  Expert Led. Case Expert Led. Case Expert Led. Case reflection.
                                                         initiative             gamification        Studies.           gamification             Studies.           Studies.         Studies.       • System level and
                                                                              • Online learning     Experiential,    • Online learning          Experiential,      Experiential,    Experiential,    complexity focus.
                                                                                sets monthly        Cognitive,         sets monthly             Cognitive,         Cognitive,       Cognitive,
                                                                              • Self-led            Gamification     • Self-led                 Gamification       Gamification     Gamification
                                                                                improvement                            improvement
                                                                                initiative                             initiative
  Course         On request         July, September        On request             On request             TBA                   July                 August               November         On request – Feb       November
   dates                             and November                                                                                                                                          2021 planned
Investment       On request              $1,200               $990                  $5,150              $11,900               $5,150                $11,900               $5,900              $12,990              $5,900

               1                  Excludes travel, accommodation & GST| System Level Leadership Improvement
                                                            | Llandeilo                                 Incudes  course2019
                                                                                                            Programme    fee, residential living & accommodation; excludes travel and GST
“To dare is to lose one’s
footing momentarily.
To not dare is to
lose oneself.”
Kierkegaard

Francis Health
Executive Director's Course
Midland Region DHBs, 19-25 September 2021
New Zealand
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