Evolving Together for Twenty Years - September 13-15, 2021 - mycrowdwisdom.com
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Evolving Together for Twenty Years
September 13-15, 2021
Evolving Together for Twenty Years
Wespay believes that accomplishing the industry’s Faster CONTINUING EDUCATION CREDITS
Payments goals is important and that we can do this together! Pre-Conference Workshop:
This year's Payments Symposium will address the challenges
3.6 AAP & APRP, NCP pending
experienced and lessons learned via an expert panel discussion.
We will investigate options like contactless payments, FedNow, Symposium:
RTP®, Nacha’s Meaningful Modernization, and Nacha Certify. We 8.2 AAP, 5 APRP, NCP pending
will go through regulatory updates, probe the recent ABA Fraud
Survey, and much more.
There will be something for everyone, and our virtual environment LEARNING TRACKS
will make participation easy, interactive, and fun.
GENERAL SESSION
RULES & COMPLIANCE
INNOVATION/FASTER PAYMENTS
BUSINESS SOLUTIONS
FRAUD/RISK MANAGEMENT
2021 Payments Symposium
Pre-Con • Monday, September 13, 2021 *All times are PT 1:00 PM – 4:00 PM Wespay Today Wespay Staff Your hosts Connie LaChance, Jim Petkovits and Patty Presta set out to redefine the payments news landscape with this lively and original reporting on pressing payments news stories and interviews with important industry figures. See how financial institutions react when they are confronted with dilemmas that require them to act or make important decisions that will impact their bottom line. Find out just how well family members of the Wespay staff understand the responsibilities of their loved ones. In addition, our Emerging Payments Reporter, Mark Dixon, will walk viewers through the hottest trends in emerging payments. Also featuring Dal Bolt, Jenny Johnson, Amy Morris, and Jackie Pagan. Breaks at 1:50 PM and 2:50 PM. 2021 Payments Symposium
Agenda • Tuesday, September 14, 2021 LEARNING TRACKS:
GENERAL
SESSION
RULES &
COMPLIANCE
INNOVATION/
FASTER PAYMENTS
BUSINESS
SOLUTIONS
FRAUD/RISK
MANAGEMENT
*All times are PT
8:00 AM – 9:00 AM Power of Persuasion: Unleashing Your Super Power
KEYNOTE Jeff Tippett, Jeff Tippett Enterprises, LLC
9:00 AM – 9:30 AM Opening Remarks
Bill Schoch, President & CEO, Wespay
9:30 AM – 10:20 AM Payments Roadmap: An Executive’s Perspective
GENERAL SESSION Joe Hussey, Head of N.A. Payables & Receivables Product Management, JPMorgan Chase, Managing Director, North America Payables and Receivables, JPMorgan Treasury Services and Chair of
the Nacha Board of Directors
10:20 AM – 10:35 AM Break with Friends and Exhibitors
10:35 AM – 11:25 AM The Evolution of ACH Authorization Contactless and QR Codes Building Bridges with Artificial PCI DSS Assessment Best Practices
CONCURRENT SESSIONS Connie LaChance, AAP, NCP, APRP, VP Jennifer Stadler, PaymentsFirst Intelligence (AI) and Future Changes
Education & Training, Wespay; Chris Manish Nathwani, Shazam Gary Glover, VP of Assessments, Security
Selmi, AAP, CRCM, SVP, Risk & Regulatory Metrics
Compliance, Wespay
11:25 AM – 11:40 AM Break with Friends and Exhibitors
11:40 AM – 12:30 PM What is ISO 20022 and How Does The Value of a Data-Driven Digital DeMYTHifying Your Payments Emerging Fraud Trends
CONCURRENT SESSIONS it Affect Me? Experience for Safer and Smarter RDC Strategy David Schneiderman, Senior Solutions
Nanci McKenzie, AAP, APRP, Executive Beverly Dobesh, AAP, CFE, Fraud Mark Dixon, AAP, APRP, NCP, VP Payments Consultant, Nice Actimize
Vice President, Compliance and Business Investigations Operations Department, Strategy, Wespay; Jane Wallace, Wallace
Relationships, Affirmative Technologies American Airlines Credit Union and Xan Consulting
Kasprzak, Customer Experience Director,
Enterprise Payments Solution, Jack Henry &
Associates
12:30 PM – 1:30 PM Lunch
1:30 PM – 2:20 PM Modernizing Canadian Payments - A Lend Like Square: Strategies to The Impact of COVID-19 In the Third-Party Sender Risk Assessments:
CONCURRENT SESSIONS Vision for the Canadian Payments Harness the True Power of Payments Adoption of Electronic Banking – A What You Need to Know
Ecosystem Jorge Sun, CEO and Co-Founder, Rollercoaster Ride… Jenni Giguere, AAP, NCP, AVP Risk and
Robyn King, Industry Relations Director, LendingFront Nell Campbell-Drake, AAP, VP Strategic Regulatory Compliance, Wespay; Jim
Payments Canada Business Relations, FRB Atlanta Petkovits, AAP, APRP, NCP, VP Education,
Wespay
2:20 PM – 2:30 PM Break with Friends and Exhibitors
2:30 PM – 3:00 PM FinTech Showcases: LendingFront, Laru & Wespay Advisors, Larky, and Sherpa Technologies
2021 Payments SymposiumSession Descriptions • Tuesday, September 14, 2021
*All times are PT
9:30 AM – 10:20 AM options for card issuers through contactless cards and digital issuance. 11:40 AM – 12:30 PM Sponsored by
Join us to learn more about how your financial institution will benefit from
Payments Roadmap: An Executive’s Perspective new EMV options. What is ISO 20022 and How Does
During this informative keynote, Mr. Hussey will discuss how legacy and Jennifer Stadler, VP Strategy, Marketing and Communications, CPP, it Affect Me?
newer/faster payments systems layer each other and where to expect PaymentsFirst; additional panelists TBA You have probably heard of ISO 20022 but have questions on what it is, how
shifts. He will also share his perspective on how the payments it may affect you and your position or your customers and members, and
industry is responding to a declining economic outlook and how that may why it is so important in the protection of data privacy. This session will
influence payment systems innovation. 10:35 AM – 11:25 AM Sponsored by
discuss the answers to these questions without getting into the technical
Joe Hussey, Head of N.A. Payables & Receivables Product Management, Building Bridges with Artificial weeds of the standardized format.
JPMorgan Chase, Managing Director, North America Payables and Intelligence (AI) Nanci McKenzie, AAP, APRP, Executive Vice President, Compliance and
Receivables, JPMorgan Treasury Services and Chair of the Nacha Board Business Relationships, Affirmative Technologies
This session explores how artificial intelligence provides opportunities
of Directors
for community institutions and financial technology service providers to
partner. We’ll show you how those partnerships can help your institution 11:40 AM – 12:30 PM Sponsored by
10:35 AM – 11:25 AM Sponsored by use the rich data and enhanced computing power of AI in pursuit of a
leading-edge consumer experience. The Value of a Data-Driven Digital
The Evolution of ACH Authorization Experience for Safer and Smarter
Manish Nathwani, Shazam
The global pandemic has changed card acceptance
RDC
behavior at the point of sale. The contactless
environment provides a safer, more secure option when making a purchase. 10:35 AM – 11:25 AM Sponsored by Improving the digital experience is front and center for RDC. What are the
During this session, topics include the background of EMV, the importance industry trends for embracing a data-driven RDC digital experience? We
PCI DSS Assessment Best Practices will discuss the value of integrated data passed to and from the solution
of data encryption, understanding QR codes, and the new enhanced
options for card issuers through contactless cards and digital issuance. and Future Changes providers necessary to provide the best user experience while mitigating
Join us to learn more about how your financial institution will benefit from This presentation will share some tips and best practices for making your risk. Learn how Customer data is passed in real-time from the OLB/Mobile
new EMV options. PCI DSS assessment go smoother. You will learn what to expect from your app provider to the RDC solution. Learn how RDC status data is passed
auditor and what are the biggest problems seen when trying to achieve PCI in real-time back to the OLB/Mobile app for in-app messages or SMS text
Connie LaChance, AAP, NCP, APRP, VP Education & Training, Wespay;
compliance and suggestions for how to best overcome them. Also provided updates on the deposited item. Learn how the deposit data is passed
Chris Selmi, AAP, CRCM, SVP Risk & Regulatory Compliance, Wespay
will be a quick preview of the expected PCI DSS 4.0 changes that will be in real-time to BSA/AML partners to increase the AI evaluation of out of
released Q1 of 2022. pattern customer activity. Learn how the deposited check account status
10:35 AM – 11:25 AM Sponsored by
is integrated into the RDC experience to influence the funds available for
Gary Glover, VP of Assessments, Security Metrics
QR Codes and Contactless Cards real-time posting to the core mitigating risk and improving the CX.
Beverly Dobesh, AAP, CFE, Fraud Investigations Operations
The global pandemic has changed card acceptance
Department, American Airlines Credit Union; Xan Kasprzak, Customer
behavior at the point of sale. The contactless
Experience Director, Enterprise Payments Solution, Jack Henry &
environment provides a safer, more secure option when making a purchase.
Associates
During this session, topics include the background of EMV, the importance
of data encryption, understanding QR codes, and the new enhanced
2021 Payments SymposiumSession Descriptions • Tuesday, September 14, 2021
*All times are PT
11:40 AM – 12:30 PM Sponsored by 1:30 PM – 2:20 PM Sponsored by 1:30 PM – 2:20 PM Sponsored by
DeMYTHifying Your Payments Lend Like Square: Strategies to Harness Third-Party Sender Risk Assessments:
Strategy the True Power of Payments What You Need to Know
Here’s the situation: You’re a small to medium sized financial institution, In the post-COVID economy, demand for business Over the years, Nacha’s rules regarding whether
your competitors are rolling out new services, and your senior leadership loans is poised to be high. Yet, most banks and credit unions struggle to Third-Party Senders are required to conduct an ACH Risk Assessment has
team asks you for a payments strategy. Now what? What are your extend capital in a way that is convenient, efficient, and profitable. It turns been somewhat ambiguous. This year, Nacha has been working to modify
considerations for determining what to do first, how to incorporate out, though, that the solution may be in your payment processing solution. the rules to make it explicitly clear that Third-Party Senders must complete
customer input, what are some helpful tools that you can use, and how to A small but growing number of banks and credit unions are leveraging the a Risk Assessment of its ACH activities in the same manner that financial
measure success? In this highly interactive session, we will address the data captured by their payment processor to assess business cash flow institutions are required to. But Third-Party Senders are different from
five key myths about payment strategies, and provide practical insights for and to issue pre-approvals for business capital, with the ability to sign financial institutions. What is the appropriate scope of a Risk Assessment
you to create and maintain a smart plan that adapts to the fast-changing contracts and disburse capital in under 24 hours. Partnerships-such eBay for a Third-Party Sender? What guidance can financial institutions give
payments environment. and Stripe-show that community banks and credit unions don’t always their Third-Party Sender customers on who and how they should be
Mark Dixon, AAP, APRP, NCP, VP Payments Strategy, Wespay; Jane have a role in the movement of money, but it’s more than just payment conducted? This session is designed to do a thorough examination of ACH
Wallace, Wallace Consulting processing that’s at stake. With Square, Stripe, Amazon, and others, Risk Assessments for Third-Party Senders to help them understand what
all offering merchant cash advances, the entire relationship with small documentation they may already possess that can be included in their
businesses is up for grabs. assessment, what documentation they may need to create a new, and ideas
11:40 AM – 12:30 PM Sponsored by
for how financial institutions can guide their Third-Party Senders through
Jorge Sun, CEO and Co-Founder, LendingFront
Emerging Fraud Trends the ACH Risk Assessment process.
Fraud is an ongoing challenge for all types of 1:30 PM – 2:20 PM Sponsored by Jenni Giguere, AAP, NCP, AVP Risk and Regulatory Compliance,
business sectors. Fraudsters are constantly Wespay; Jim Petkovits, AAP, APRP, NCP, VP Education, Wespay
looking for new opportunities that we need to discover, and adapt to. In The Impact of COVID-19 In the Adoption
this session, Debbie will share her expert insights on trending, as well as of Electronic Banking – A Rollercoaster
common, fraud threats targeting financial institutions, retail and commercial Ride…
banking customers. As we all integrate effective behavioral analytics and
The COVD-19 pandemic has changed the behavior of consumers in their
machine learning solutions, we also need to understand what fraudsters are
payment preferences and led businesses to expand its suite of electronic
doing by sharing fraud trends.
offerings. This has reshaped how many in the payment services space
David Schneiderman, Senior Solutions Consultant, Nice Actimize operate today. The shift to a more digital experience has created “ups
and downs, along with a queasy ride”, in volume trends for some payment
1:30 PM – 2:20 PM Sponsored by instruments. Will this digital preference be the new norm, and if so, how will
institutions continue to evolve to retain and attract?
Modernizing Canadian Payments - A
Nell Campbell-Drake, AAP, VP Strategic Business Relations, FRB Atlanta
Vision for the Canadian Payments
Ecosystem
Where are payments headed in Canada? From the launch of Canada’s new
high-value payments system, Lynx, to the accelerated evolution of digital
payments trends, the Canadian payments ecosystem is evolving rapidly.
Robyn King, Industry Relations Director, Payments Canada
2021 Payments SymposiumAgenda • Wednesday, September 15, 2021
*All times are PT
8:00 AM – 8:30 AM Opening Remarks
Bill Schoch, President & CEO, Wespay
8:30 AM – 9:30 AM Nacha “State of the Union”
GENERAL SESSION Jane Larimer, President and CEO, Nacha
9:30 AM – 9:40 AM Break with Friends and Exhibitors
9:40 AM – 10:30 AM Recent Developments in Electronic Payments Law
Erin Fonte, Partner, Hunton Andrews Kurth LLP, Hunton, Andrews, Kurth, LLP and Jeanette Hait Blanco, General Counsel, Nacha
10:30 AM – 11:20 AM Preparing for 24/7/365 Processing
Moderator: Joe Hussey, Head of N.A. Payables & Receivables Product Management, JPMorgan Chase, Managing Director, North America Payables and Receivables, JPMorgan Treasury Services;
Glenn Wheeler, VP IP Services and Faster Payments Product Manager, Catalyst Corporate FCU; Eric Nelson, AAP, APRP, NCP, Payments Assistant Manager, Keypoint Credit Union; Andrew Artz,
JPMorgan Chase
11:20 AM – 11:30 AM Break with Friends and Exhibitors
11:30 AM – 12:20 PM The Faster Payments Roadmap: Where We Are Now, and a Look Ahead
Moderator: John Curtis, AAP, APRP, NCP, SVP, Education, Wespay; Steven Jung, Regional Sales Director, Federal Reserve Bank, San Francisco; Steve Ledford, The Clearing House; Ryan Riveland, Sr.
Director of Market Solutions, Early Warning
12:20 PM – 1:00 PM Lunch
1:00 PM – 1:50 PM No Limits
Craig Vaream, Advisor, Speaker and Investor
1:50 PM – 2:00 PM Closing and Prize Giveaway
2021 Payments SymposiumSession Descriptions • Wednesday, September 15, 2021
*All times are PT
8:30 AM – 9:30 AM 10:30 AM – 11:20 AM 1:00 PM – 1:50 PM
Nacha “State of the Union” Preparing for 24/7/365 Processing No Limits
The ACH Network continues to rapidly evolve to support innovation and As payments systems, both old and new, expand 24/7/365 processing is What do you do when life tosses unexpected challenges? According to
emerging business models. Join Jane Larimer, CEO of Nacha for a look at changing the way we manage our operations, run our systems, and handle Craig Vaream, you create your own goals to keep moving forward and
the state of the ACH Network in 2021 and beyond. The session will give exceptions. We have assembled a panel of experts that will share their breakthrough so-called limitations. To commemorate 25 years as a type 1
a preview of ongoing and upcoming Nacha initiatives to further develop experiences and discuss the implementation and execution of continuous diabetic, Craig chose to conquer two “summits” – a marathon and a climb
the capabilities of the ACH Network. As the modern ACH Network thrives, and extended processing. Whether you are considering using RTP, Zelle, or of Mount Kilimanjaro. This decision and challenge changed him immensely.
there are a wealth of use cases you might never have thought of for both push to card, or, perhaps looking at originating Same Day ACH, you will gain Whether it’s dealing with health issues or a desire to experience more out of
traditional and Same Day ACH. insightful knowledge from those who have lead the industry to continuous life, Craig’s story will help create lasting inspiration.
Jane Larimer, President and CEO, Nacha processing. Craig Vaream, Advisor, Speaker and Investor
Moderator: Joe Hussey, Head of N.A. Payables & Receivables Product
9:40 AM – 10:30 AM Management, JPMorgan Chase, Managing Director, North America
Payables and Receivables, JPMorgan Treasury Services; Glenn Wheeler,
Recent Developments in Electronic Payments Law VP IP Services and Faster Payments Product Manager, Catalyst
Erin Fonte, Partner, Hunton Andrews Kurth LLP and Jeanette Hait Corporate FCU; Eric Nelson, AAP, APRP, NCP, Payments Assistant
Blanco, General Counsel, Nacha Manager, Keypoint Credit Union; Andrew Artz, JPMorgan Chase
Staying up-to-speed with the often-changing and complex developments in
the legal and regulatory framework surrounding payments can be daunting, 11:30 AM – 12:20 PM
and understanding the implications to an organization’s electronic payments
activities (including ACH) is crucial. Participants in this session are provided The Faster Payments Roadmap: Where We Are Now, and a
with a review of significant legal issues raised by current developments Look Ahead
in electronic payments law, including recent developments to the Nacha As the U.S. forges into a new era of Payments, it seems to be all about
Operating Rules. Topics covered in this session will include: select Nacha making them faster. Real-Time Payments, FedNow, Zelle and even
Rules Updates; overview of overdraft fee class action cases involving Cryptocurrencies. Where are we going with this and what must we consider
ACH transactions; overview of major ruling in wire transfer error case; when reviewing our payments roadmap? In this session, our panel of experts
CFPB enforcement action against BrightSpeed for knowingly processing will provide an update on use cases, strategy and what financial institutions
payments for companies engaged in internet-based technical-support should anticipate and prepare for in this ever-changing environment.
fraud; and update on Fed’s proposed changes to Fed Operating Circulars
Moderator: John Curtis, AAP, APRP, NCP, SVP, Education, Wespay;
and Regulations related to real-time payments.
Steven Jung, Regional Sales Director, Federal Reserve Bank, San
Francisco; Steve Ledford, The Clearing House; and Ryan Riveland, Sr.,
Director of Market Solutions, Early Warning
2021 Payments SymposiumThank You to our Sponsors & Exhibitors!
Triple Crown Sponsors
Diamond Sapphire Emerald Ruby
Platinum Gold Exhibitors
Individual Sponsorships
U.S. BANK WELLS FARGO CREDIT UNION MUFG/UNION PILLSBURY, BANKERS' BANK WESPAY BOARD LARKY LARU & WESPAY LENDINGFRONT SHERPA
Fraud & Risk Innovation & BUSINESS BANK WINTHROP, OF THE WEST AND ADVISORS FinTech ADVISORS FinTech TECHNOLOGIES
Track Sponsor Faster Payments GROUP Rules Track SHAW & Exhibitor Game Accreditation Showcase FinTech Showcase FinTech
Track Sponsor Business Sponsor PITTMAN, LLP Recognition Sponsor Showcase Sponsor Showcase
Solutions Track Lunch Sponsor Sponsor Sponsor
Sponsor
2021 Payments Symposiumwww.myWespay.org 2021 Payments Symposium
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