THE FUTURE WFS SPECIAL REPORT THE VISION FOR 2022
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WFS 2 WFS SPECIAL REPORT EDITORIAL 3 THE FUTURE OF FOOTBALL INDUSTRY World Football Summit (WFS) is the International event of the football industry, gathering the most influential professionals in order to discuss the most relevant topics. One of such subjects is how these professionals are envisioning the future of the football industry and with this objective in mind, WFS has undertaken a survey with the participation of WFS Advisory Board members and collaborators. WFS would like to thank the members of the Advisory Board. This report delves into key industry trends such as the digital transformation and the use of technology and innovative ele- ments in football which can enhance the fan experience (espe- cially for younger audiences). Besides, it provides insights into the appearance of new media channels that are changing the sports viewership by broadcasting, livestreaming and posting sport content; i.e “social media” players. Lastly the changing landscape of revenue streams of the football industry, how experts envision its future and which new oppor- tunities bring for stakeholders. All of that give us a positive outlook for football in the coming years. 2
ADVISORY BOARD 4 WFS SPECIAL REPORT ADVISORY BOARD 5 THE FUTURE OF FOOTBALL INDUSTRY ANDY STALMAN CARLOS CANTO EBRU KÖKSAL IRIS CÓRDOBA Expert in Branding. CEO Senior Advisor General Manager “Mr. Branding”. JAVIER GÓMEZ JAVIER SOBRINO JULIO SENN JUN ZHAO Corporate General Manager Strategy & Knowledge Managing Partner CEO Director JURGEN GRIESBECK LUIS VICENTE MOUNIR ZOK PABLO DANA Founder and CEO Chairman 3vs Sports Co-founder CEO Partners & Leader for FIFA and Managing Director Digital Innovation & Transformation Initiative N3XT SPORTS PATRICIA RODRÍGUEZ RAYDE LUIS BÁEZ RICK PARRY SAM LI Member of the Founder Chairman Head of Content Advisory Board Acquisition and Strategic Partnership Bramley Corporation Ltd
METHOD 6 WFS SPECIAL REPORT INDEX 7 THE FUTURE OF FOOTBALL INDUSTRY SURVEY METHODOLOGY CONTENTS Respondents were asked to rank in a scale of 1 - totally 01 GENERAL AND OWNERSHIP disagree - to 10 - fully agree - several statements about Survey Results the future of the industry in three main areas: Economic and social importance of football Ownership 01. GENERAL AND OWNERSHIP 02 INCOMES Survey Results Key Areas 02. INCOMES Distributor disruption: new global media ecosystem Commercial and venues 03. USE OF TECHNOLOGY IN THE FOOTBALL INDUSTRY Transfers and prizes 03 USE OF TECHNOLOGY IN FOOTBALL Survey Results eSports and fantasy sports revolution Using technology to improve football stadiums 0 1 2 3 4 5 6 7 8 9 10 Totally disagree Fully agree REFERENCES
1 01 8 WFS SPECIAL REPORT 01.GENERAL AND OWNERSHIP 9 THE FUTURE OF FOOTBALL INDUSTRY SURVEY RESULTS The football industry in 2022: Envisioning its future 0 1 2 3 4 5 6 7 8 9 10 The economic importance of football will increase by 2022 9,57 The social importance of football will increase by 2022 9,07 Clubs will be managed in a more profesionalized way by 2022 8,71 By 2022, football will still be sport #1 among Millenials and Native Digital 7,86 By 2022, a super European league will become a reality 7,71 Investment funds will acquire more clubs by 2022 7,43 Clubs listed in the stock exchange market will increase by 2022 7,36 GENERAL AND By 2022, the “franchise” business model will become a reality in football 6,93 Clubs owned by “members” will increase in number by 2022 5,79 OWNERSHIP KEY TAKEAWAYS The economic and social importance of football will increase in the next decade. Investment funds will acquire more clubs by 2022. Clubs will be managed in a more professionalized way.
01 10 WFS SPECIAL REPORT 01.GENERAL AND OWNERSHIP 11 THE FUTURE OF FOOTBALL INDUSTRY ECONOMIC AND SOCIAL IMPORTANCE Another important aspect is that respondents consider that by 2022, football will still be among the favorite sports for Millennials and Natives Digitals as it OF FOOTBALL has a huge potential in appealing to these generations. For instance, clubs will Football is of significant importance worldwide; in the WFS survey, when be able to offer extremely valuable content to them by improving their viewing asked to rank their perception of the football industry’s growth in the future, experience through POV videos and AR offerings (e.g with player statistics) or respondents pointed that both its economic and social importance will in- supplying them with new experiences crease by 2022 (with an average grade of (e.g apps that allow fans to compare 9.57 and 9.07 out of ten respectively). their performance with those of their THE ECONOMIC AND favorite players and learn from them). SOCIAL IMPORTANCE As football keeps gaining popularity, we OF FOOTBALL WILL expect an increase of its significant eco- In fact, the diagram below shows that INCREASE BY 2020 nomic impact not only with its direct con- football tops the chart in terms of peo- tribution to the city/country where com- ple’s interest in sports (data comes petitions take place (stimulation of the from a Nielsen’s survey carried out in tourism sector: job creation, tax receipts, investment in facilities, hospitali- 18 markets) and is expected to contin- ty, etc.) but through indirect support to growing industries; tech (e.g sports ue to dominate the global sports market. What’s more, the football fan-base start-ups, gaming), gambling and media industries. is growing and becoming more international with USA, Mexico, Russia, China and India representing some of the most interesting growth markets. Besides, football with such huge reach around the world is aiming at improv- ing the society around it through increasing participation in the sport. In the This may be also related to the fact that by 2025, a super European League next decades, we will see an increase in community programs – investment might become a reality (respondents ranked it with an average score of 7.71 in facilities/refurbishments, teaching of skills/values inherent to the sport and out of 10). investing in education/training–. PERCENTAGE “INTERESTED” OR “VERY INTERESTED” IN MAJOR SPORTS Nielsen Sports: World Football Report 2018 Football 40% OWNERSHIP Basketball In terms of management and ownership, respondents believe that clubs ac- 40% Track & Field Athletics Tennis quired by investment funds will increase by 2022 and that there is growth po- Motorsport Cycling tential for them to be managed in a more professionalized way. Therefore, it 20% MMA Baseball is expected clubs to be transitioning from just a football club to a business-ori- Cricket ented organizational structure focused on the leisure and entertainment in- Golf 10% Rugby dustry. On the contrary, respondents don’t expect clubs owned by members to increase in the next decade. 2013 2014 2015 2016 2017
2 02 12 WFS SPECIAL REPORT 02.INCOMES 13 THE FUTURE OF FOOTBALL INDUSTRY SURVEY RESULTS KEY AREAS 0 1 2 3 4 5 6 7 8 9 10 PRIZES 7,88 — International Competitions (Clubs) 8,79 — International Competitions (National teams) 7,86 — Domestic Competitions 7 TRANSFERS 7,64 — Players 8,14 — Coaches 7,14 AUDIOVISUAL 7,31 — “Social Media” players 8,36 — OTT NON-Football industry properties 8,14 — Influencers 8,07 — OTT Football industry properties 8 — PPV 5,86 — TV 5,43 INCOMES COMMERCIAL 7,31 — Retail space (online) 8,36 — Sponsorship 7,71
02 14 WFS SPECIAL REPORT 02.INCOMES 15 THE FUTURE OF FOOTBALL INDUSTRY DISTRIBUTOR DISRUPTION: 0 1 2 3 4 5 6 7 8 9 10 NEW GLOBAL MEDIA ECOSYSTEM OFF THE BOX | Time spent watching traditional TV* — Licesing 7,36 — Merchandising 7 — Friendly matches 6,93 — Football academies 6,64 — Catering and F&B (outside the venue) 6,57 — Retail space outside the venue 6,93 VENUES 6,70 Although traditional linear television still remains as the core of media’s reve- — Hospitality nue streams, respondents believe it is the least optimistic source of projected 7,14 growth. In fact, the chart denote that traditional TV is showing signs of losing — Retail (in the main venue) 7 ground due to the declining appeal of live (especially among millennials). — Catering – F&B (in the main venue) An important shift in consumer behavior among younger generations (e.g 7 — Games ticketing – members 6,64 short attention spans and need for shorter viewing sessions) has led to the — Games ticketing – visitors emergence of new platforms in the sport broadcasting market (social media, 6,57 — Museums Tours apps and OTT) which give all stakeholders opportunities to deliver more suit- 5,86 able content directly to fans and thus, create new revenue streams. In that sense, federations, leagues and other properties in the football indus- KEY TAKEAWAYS try have developed internal media rights capacities and respondents from the New platforms (OTT, social media, etc.) will increasingly the media ecosystem WFS’s survey identify them as a key growth area (average grade of 8 out of and enable the creation of new content. ten) as well as other OTT from non-football industry properties. Exploring monetization opportunities will still be a top priority. GREATER FUSION Moreover, the low barrier to entry for pub- Sponsorship is one of the revenue streams expected to grow the most and will lishing on social media opens up more options find new opportunities (through digital marketing and monetization of data). OF SPORTS AND for “digitally native users” to generate content ENTERTAINMENT Prizes and transfers are likely to increase in the future. themselves and shift the media landscape to
02 16 WFS SPECIAL REPORT 02.INCOMES 17 THE FUTURE OF FOOTBALL INDUSTRY mobile devices. As fans want to take part in a fully personal and immersive experience, influencers and players themselves will become hugely important TRANSFERS AND PRIZES for reaching the different segments of audiences through social media. According to respondents, the transfer market is an important part of the foot- ball industry and in the future, player transfer fees will continue to climb and re- main as a key revenue stream. PwC has predicted they could exceed £100m by 2024/25 as spending continues to follow the escalating growth of club revenues. COMMERCIAL AND VENUES Besides, digitalization is allowing the football fan-base to grow outside historical WFS’s Advisory Board members believe that the decreasing efficiency of mea- geographies and become more international. Therefore, we will also see a rise in sured media (traditional advertising) and new advances in technology will con- the prizes revenue stream (specially in clubs in international competitions). tribute to an exponential sponsorship’s growth. In fact, innovation and data gathering will optimize sponsorship by providing sponsors with a better un- derstanding of fans bases, the abil- GROWING SPONSORSHIP ity to anticipate to their needs and offer tailored content (e.g with rel- REVENUES OPPORTUNITIES evant promotions) and new mon- GENERATED BY DIGITAL etization possibilities. Furthermore, MARKETING we will see: INCREASE OF GLOBAL SPONSORS INCREASE OF PRICES PAID BY INVESTMENT SPONSORS ESPECIALLY WITH TIER AS FOOTBALL BENEFITS FROM A 1 PROPERTIES GROWING GLOBAL VISIBILITY According to WFS experts, non-broadcasting revenues will still be extremely important for the whole sector such as commercial (including merchandising and licensing) and match day (including catering, retail on-site and corporate hospitality sales). Ticket sales, museum tours and retail spaces outside the main venue will go down the list of growing revenue streams while innovation will bring new opportunities in e-commerce and online sales (e.g hyper-target- ing platforms that are able to intelligently adapt and offer customized access to fans according to their interests). Indeed, retail space online is identified as the first growth driver for the future of incomes (average grade of 8.36 out of ten).
3 03 18 WFS SPECIAL REPORT 03.USE OF TECHNOLOGY IN FOOTBALL 19 THE FUTURE OF FOOTBALL INDUSTRY SURVEY RESULTS Innovative elements in the Football Industry 0 1 2 3 4 5 6 7 8 9 10 Artificial intelligence 9,29 Augmented reality 9,14 Big Data – analysis of teams-game strategy 9 Video Assistance Replay (VAR) 8,86 eSports 8,86 Cashless 8,79 USE OF Blockchain 8,71 Virtual Reality 8,71 Big Data – physical performance TECHNOLOGY 8,71 Wearables – performance 8,43 eTextiles 8,43 IN FOOTBALL Big Data – for transfers 8,29 Gamification 8,21 Chatbots 7,93
03 20 WFS SPECIAL REPORT 03.USE OF TECHNOLOGY IN FOOTBALL 21 THE FUTURE OF FOOTBALL INDUSTRY To start with, the use of technology in sports is increasing rapidly and new elements are appearing to improve performance aspects for both the play- ers and referees on the pitch. Respondents identify artificial intelligence and 0 1 2 3 4 5 6 7 8 9 10 augmented reality as the first growth driver for football technology (average grade of 9.29 and 9.14 out of ten respectively). Facial recognition (security in the stadia) 7,93 THE PROVISION We can already see it through a first wave of activity data with the inclusion Fantasy Sports AND PROCESSING 7,93 of technologies such as the Video Assis- OF MATCH DATA WILL tant Referee, leading to new possibilities Geolocalization 7,71 ENHANCE PLAYERS’ for the future like sensors in the fabrics PERFORMANCE of players’ kits. Thanks to new Augment- Daily Fantasy Sports 7,64 ed Reality tools referees will get to see the action from any angle in real time Drones 7,50 and avoid game-changing situations (dubitative goals, penalty, red card inci- dents, etc.). On-body cameras (referees) 7,14 According to WFS’s experts this is only the beginning; textile or wearable and On-body cameras (players) sensor technology will come into play to complete a technical ecosystem 6,64 and get a better insight into football players’ and team performance. During On-body cameras (staff and coaches) matches, this kind of electronic performance and tracking systems (EPTS) 6,57 will provide more accurate positioning and biomedical data that will facilitate decision-making (e.g. transfers, game strategy, recovery, injury prevention). KEY TAKEAWAYS Moreover, WFS members agree that data collection will be key for transfers Electronic performance and tracking systems will unleash their full potential. analysis and for increasing fan engagement by allowing fans to view in-depth player statistics as matches are broadcasted (using augmented reality apps Match-data and statistics will improve team performance and fan engagement. linked to live in-game data). Not only that but fans will have more flexibility in eSports is on to become established as one of the leading sports globally. terms of football matches’ consumption. For instance, they will have the means for enjoying immersion experiences Venues of the future will become smart connected stadiums that enhance thanks to Virtual Reality tools that will teleport themselves onto the sideline of fan experience. the game and seat wherever they want (e.g use of 3D simulation to do a vir- tual stadium visit). VR and AR will also bring value to sponsors for activations Technology is the key lever to the revenues increase. (specially in clubs in and teams for training purposes. international competitions).
03 22 WFS SPECIAL REPORT 03.USE OF TECHNOLOGY IN FOOTBALL 23 THE FUTURE OF FOOTBALL INDUSTRY Likewise, “drones” or mini cameras will possibly appear to follow players According to Newzoo, a provider of eSports market intelligence, the global eS- around and cover absolutely every move. Similarly, fans will be able to see the ports revenues are expected to reach $1,650 million in 2021 (with a sustained action from the players’ point of view (POV devices). growth from 2018) with media rights being the fastest-growing revenue stream (2016-2021: CAGR of +49.v8%). ESPORTS AND FANTASY SPORTS Respondents believe that football properties will respond fast and link to this sec- tor with such growth potential with video games to connect millions of fans (FIFA REVOLUTION game is already booming interest with new competitions: FIFA eWorld Cup). Ac- When talking about new consumer phenomenon, gaming is emerging as a com- cording to Radiant Insights, fantasy sports market is also anticipated to witness petitor for the football fans’ attention but at the same time, appearing as an op- impressive growth and will post a staggering CAGR of more than 11% by 2025. portunity. Esports viewership and popularity has grown drastically (thanks to the growth of online streaming gaming channels and the link with Virtual Reality) and according to WFS survey’s respondents it is on course to become established as one of the leading global sports (average grade of 8.86 out of ten) USING TECHNOLOGY TO IMPROVE FOOTBALL STADIUMS First of all, we are already seeing increased attempts to raise venue security and eSports REVENUE GOWTH WFS members expect that digital solutions will come to maximize fan safety (e.g Font: 2018. 2018 Global eSports market report. Newzoo. facial recognition, electronic fingerprints or video analytics). Brand investment Media rights, advertising, Total Media rights, advertising, sponsorship sponsorship, merchandise and tickets, game publisher fees Besides, it is known that digital native fans have much higher expectations in all the different occasions they interact with their favorite club. Then, these smart stadiums will have models to manage fan behavior and technology will contin- ue to evolve in order to change the game +27,4,% experience through new tools such as TECHNOLOGY WILL geolocation (e.g remote ordering of food +38,2% +33% ALSO COME TO or guidance to the toilet with the short- FOOTBALL STADIUMS est queue) and other innovations like 3D holographic projection (e.g to watch away OVER THE NEXT matches in the stadium) or smart seats $493 $655 $906 $1650 DECADE (with touchscreens and entertainment $350 $468 $694 $1385 features. i.e. replays). Finally, respondents are positive about changes in the payment systems with a 2016 2017 2018 2021 growing number of stadiums providing cashless experiences to customers (by
03 24 WFS SPECIAL REPORT 03.USE OF TECHNOLOGY IN FOOTBALL 25 THE FUTURE OF FOOTBALL INDUSTRY having one app for many purchases) and see also blockchain taking hold in foot- ball (e.g bringing benefits in advertising measurement impact and transparency for ticket selling, betting and transfers). Ticketing & Accreditation Fan content Player statistics, goal replays, etc. Merchandising Seat location and geolocation services Food & drinks, toilet queues scanning, etc.
01 REFERENCES 26 THE FUTURE OFWFS FOOTBALL SPECIAL INDUSTRY REPORT REFERENCES Arnold, P., Gregory, M., Mullen, D. (2015). Lovett, G. (2018). Top 5 global sports industry The economic impact of the Premier League. trends 2018. Nielsen Sports. Ernst & Young. Lovett, G. (2018). World Football Report 2018. Aronesty, M,. Cappetta, D., Finkel, B., Giorgio, Nielsen Sports. P,. Murali, R. (2018). Deloitte’s sports industry starting lineup: Trends expected to disrupt Miller, A. (2016). Football clubs score in the and dominate 2018. Deloitte. revenue stakes. Accounting and Business Magazine. Bourrilly, D., Seguy, J., Veg, N. (2018). Sports entertainment market study. ATKearney. Rumsby, B. (2017). Transfer fees in excess of £100M will become normal before 2025, says Coroyannakis, L., Dellea, D., Meletiadis, I., financial experts PWC. The Telegraph. Stolz, A., Vogel, S. (2017). Sports: the most disrupted of all industries?. PwC’s Sport Sur- Warman, P. (2018). Global Esports market vey 2017. PwC. report 2018. Newzoo. Dellea, D., Schmid, M., Zahn, F. (2014). Foot- Zimmerman, N. (2017). The Future of Football ball’s digital transformation: growth opportuni- – Social, fan engagement and smart stadi- ties for football clubs in the digital age. PwC. ums. Kantar Media.
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