Enabling a better, safer and interconnected world - 2020 GROUP PROFILE ENGLISH
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Enabling a better, safer and interconnected world 2020 GROUP PROFILE ENGLISH
Our value to society
We add more than just financial value to society. Through our integrated leadership approach,
we strive to become an ever more sustainable company and maximize the positive impact we can have.
Our stakeholders (employees and suppliers, investors, customers, governments and industries, consumers,
and communities and the planet) are the ultimate beneficiaries of this effort. In order to measure our
success, we are developing an innovative impact valuation model to quantify our value to society.
OUR VISION OUR VALUES OUR HISTORY
We aim to be the most competitive and We seek to be characterized by our Established in 1878, SGS transformed
the most productive service organization passion, integrity, entrepreneurialism grain trading in Europe by offering
in the world. Our core competencies and our innovative spirit, as we innovative agricultural inspection services.
in inspection, verification, testing and continually strive to fulfill our vision. From those early beginnings, we
certification are being continuously These values guide us in all that we do steadily grew in size and scope as
improved to be best in class. They are and are the bedrock upon which our our agricultural inspection services
at the heart of what we are. Our chosen organization is built. spread around the world.
markets are and will be determined by
During the mid-20th century, we
our ability to be the most competitive
began to diversify and started offering
and to consistently deliver unequaled
inspection, testing and verification
service to our customers.
services across a variety of sectors,
including industrial, minerals, oil, gas,
and chemicals.
In 1981, SGS was listed on the
Swiss Stock Exchange and forged
an unrivaled reputation as the industry
“We are committed to leader in finding solutions to the
delivering sustainable complex challenges faced every day
by organizations.
value to society. Ensuring
Our consultancy, outsourcing and
that our supply chain and training services complement our core
direct operations have a inspection, verification, testing and
positive impact beyond the certification services in delivering
these solutions across all industries.
traditional financial benefits
Through our unique global network,
is an integral part of our we deliver independent results tailored
success and leadership.” to the precise needs of each industry
or sector. Our customers trust in our
FRANKIE NG expertise, experience and resources to
CHIEF EXECUTIVE OFFICER support them in achieving outstanding
performance in everything they do.
Today, our focus is on innovative ways
to deliver business benefits. This
enables us to help our customers
improve quality, safety, efficiency,
productivity and speed to market
while reducing risk and building trust
in sustainable operations.
The benefits we deliver
QUALITY SAFETY REDUCED RISK
Our customers rely on our independent We help organizations develop effective We provide our customers with
third-party inspection, testing and health and safety systems to protect independent and impartial services that
auditing solutions to ensure products, employees, generate consumer enable them to identify, manage and
services and processes comply with confidence and enhance trust in reduce risk. Our experts deliver risk
the latest quality standards. Our global business operations. We support our management solutions, drawing on our
network of state-of-the-art facilities customers in adhering to best practices testing and inspection capabilities, to
provides information to certify and verify and complying with local, national and verify that risk prevention measures are in
quality worldwide. international regulations. place. We assist with the compliance of
international risk management standards
across a wide range of industries.
PRODUCTIVITY EFFICIENCY SPEED TO MARKET
Our training and outsourcing solutions Our tailored business solutions help our Compliance with the requirements of
ensure productivity keeps pace with customers implement processes and target markets is key to increasing speed
developments in our customers’ systems that make business operations to market. Our consultancy, testing and
organizations. In the short term, faster, simpler and more efficient. We certification services help our customers
we offer the knowledge of our deliver unrivaled efficiency results from overcome the complex challenges of
world-class productivity experts. our local experts, who draw on the global understanding and meeting market
In the long term, we deliver focused experience of the entire SGS network. demands anywhere in the world,
training to develop specialist skills in whatever the industry or sector.
our customers’ workforce.
TRUST SUSTAINABILITY
Our global reputation for independence We help our customers take ownership
and integrity enables us to build of building a more responsible and
trust wherever needed. We provide sustainable future. We encourage
transparent and unbiased inspection, environmental responsibility and
testing, verification and certification reduce the risk of corruption in our
solutions so our customers can give customers’ projects. Our services assist
assurance in their products, processes, in developing sustainable facilities and
systems and services. production, as well as better working
and social environments.
SGS by industry SGS offers services across 11 major industries through our eight business lines. Each business line develops and maintains world-class expertise to support the evolving needs of our customers. Thanks to our capabilities we are able to provide solutions to the challenges they face across the globe. The industries that SGS services are outlined below: AGRICULTURE AND FOOD CHEMICAL CONSTRUCTION Innovative safety, quality and Innovation, optimization and efficiency Ensuring safety and performance in the sustainability solutions for your in everything from feedstocks to environment where we work and live. supply chain. finished products. Safe, efficient and trusted processes Consumers want assurance of safety Industrial chemical companies use our are essential when constructing and quality at every stage of the feed services to optimize their production, buildings or infrastructure. and food production process. Our reduce risk and control potential health We support our customers in services build trust, reduce risk and hazards. We work with our partners to implementing effective scheduling, maintain efficiency across diverse establish and maintain quality, safety budgeting, site safety and logistics agriculture and food supply chains. and compliance throughout the custody by using modern asset virtualization We offer traditional and new digital chain, from feedstocks through chemical tools. We conduct risk assessment, services for agrochemicals, seeds, intermediates and into finished products. construction supervision and project biofuels, fertilizers, food and forestry, Our consultancy services provide management across all types of adding value in all sectors by using the laboratory design, commissioning and construction. We ensure quality latest technology to increase efficiency operations assistance. We operate using throughout the global supply chain by and help clients to work smarter. From established benchmarks, international performing chemical and physical testing primary production to consumption, standards and techniques to improve of materials services, and providing we assist with legislation compliance, productivity and efficiency through facility, waste and energy audits. correct storage, shipping, packing and training, optimization services and Our asset management systems are distribution as well as import and export project lifecycle programs. increasingly based on real-time sensor product inspection. Our expertise technology, which monitors structures’ protects the integrity of our customers’ defects and behaviors. brands by assessing quality, adding value and securing safe and sustainable global supply chains.
CONSUMER GOODS AND RETAIL LIFE SCIENCES regard to health and safety, innovation
Generating trust throughout Safeguarding the quality and efficacy and trust, are well established. In an
the supply chain. of medicines. industry undergoing radical change, we
are optimizing the use of data analytics.
Our services enable brands, retailers, In the pharmaceutical, biopharmaceutical
Our specialist advice and knowledge
traders and manufacturers to preserve and medical device industries, products
support upstream activities, such as
the integrity of their products and must conform to all national and
subsurface consultancy, metering and
sustain their competitive edge. We international regulations, as well as
well-testing solutions. Our downstream
cover the full range of consumer industry best practices. Our services
services support trade logistics, retail
products from Electronics through enable high-quality, safe and compliant
as well as innovative fuels through
Textiles and Footwear, Hardgoods to products to reach the market in the
the delivery of optimized processes
Cosmetics. Thanks to our global network shortest possible time. We provide vital
for global trade.
of laboratories, technical experts and support and expertise for medicines and
inspectors, we build consumer’s trust medical devices throughout every stage PUBLIC SECTOR
every day by helping our customers to of development, testing, production
Facilitating trade and sustainable
design, control and deliver good quality and distribution. With a wholly-owned
development, protecting society against
and safe products through sustainable network of contract analytical
fraud and economic crime.
supply chains. laboratories and state-of-the-art clinical
trials facilities around the world, our Public sector organizations require
ENERGY customers trust in our expert knowledge solutions designed to work in harmony
Powering processes from renewables to support them with reliable results. with the processes and policies they
to conventional energy. already have in place. Our unrivaled
MINING border control services for scanner
As the energy sector evolves to meet
Delivering expert services to improve installation, transit monitoring and
emerging needs, regulations and
speed to market, manage risks and risk profiling support the public
expectations, we offer a portfolio
maximize returns. sector in reducing risk worldwide.
of services focused on efficiency,
Our e-government solutions enhance
optimization, asset integrity and Mining is an industry driven by the
international trade and revenue
innovation. We provide support need to optimize recovery without
processing. We improve visibility,
across the entire energy sector with compromising on safety, environmental
efficiency and accountability in the aid
a comprehensive range of independent sustainability and integrity. We are
and development sector. Our customers
inspections, audits and business a strategic partner in the mining
trust our knowledge of quality, health,
enhancement services. Whatever the industry providing testing, engineering,
safety and environmental issues to
industry – petroleum, gas, electrical technology and trade support, as well
comply with complex regulations.
power, coal or renewable energy – we as production optimization services.
We improve quality and maximize
offer solutions to our partners. We We deliver sustainable solutions across
productivity across the public sector.
enable each customer to better assess exploration, production, industrial
and manage risk in all operations. In applications, decommissioning and TRANSPORTATION
renewables, we consult on sustainability closure. We help to enhance asset value
Driving a safer, cleaner and more
across hydroelectric, geothermal, and optimize recoveries in industrial
efficient industry.
wind and solar power. Our solutions minerals and precious and base metals
help the energy sector innovate to find extraction. We offer technical expertise Improving performance and reducing
tomorrow’s energy today. in steel manufacturing processes and risk is essential to our customers.
fertilizer, coal and coke trading. Our For products and services across the
INDUSTRIAL MANUFACTURING expansive global footprint allows our transportation industry, from automotive,
Making manufacturing more productive customers to take full advantage of our rail and marine to aerospace, we lead
and profitable. network to service their project needs quality improvements and verify that
across the globe. efficiency is maximized. We support
Our expertise allows manufacturers
our clients in achieving shorter delivery
to improve productivity, follow best
OIL AND GAS times at reduced costs and higher value
practices and streamline operational
Innovative solutions that add up along for their customers. Our experts help to
processes and logistics. Industrial
the value chain. minimize the environmental impact of
manufacturers in sectors ranging from
our customers’ products and services
pharmaceuticals to farm machinery, The oil and gas industry is constantly
through conformity and compliance to
and aerospace to automotive trust in seeking innovation and efficiency.
standards and regulations. Through the
our independent testing and conformity We offer a comprehensive portfolio
use of our global network, laboratories
services. Our advice on the fabrication of services across the entire value
and testing centers, we offer a truly
of components along with our finished chain in the oil and gas industry, giving
unique and independent service.
product assessments, enable our our partners access to independent
customers to achieve high performance expertise in both the upstream and
standards throughout manufacturing. downstream sectors. We deliver tailored
We support manufacturers in complying solutions in exploration, extraction,
with all national and international quality, refining, logistics and the retail of oil,
health and safety legislation, at the same gas and other hydrocarbons. Our core
time as providing advice on minimizing convictions, including excellence with
the environmental impact.2019 financial highlights
6.6 6.5 REVENUE BY REGION
CHF 6.6 BN
2019 2018 44%
Revenue +1.2% 1
Europe / Africa /
Middle East
16.1
15.6
16.1%
2019 2018
Adjusted Operating Margin 2
24%
32%
Americas
1 063
1 016
CHF 1 063 MIO Asia Pacific
2019 2018
Adjusted Operating Income +4.6% 2 1
REVENUE BY BUSINESS
870 796
CHF 870 MIO
2019 2018
Free Cash Flow +9.3% 3
25.5
24.2
25.5%
2019 2018
Return on Invested Capital 4
1. Constant currency (CCY)
2. Before amortization of acquired intangibles and non-recurring items (see Note 4)
3. Cash flow from operating activities, net of capital expenditure
4. Profit for the period / (Non-current assets + Net working capital), excluding IFRS 16 impactBUSINESS PRINCIPLES SUSTAINABILITY ACHIEVEMENTS
SGS’ Business Principles
are the cornerstone on
which all of our activity rests.
They are held to be
fundamental, overarching SGS was named Industry Leader by SGS was awarded CDP (formerly the
beliefs and behaviors that the Dow Jones Sustainability Index Carbon Disclosure Project) A List status
for the sixth year
guide our decisions and
allow us to embody the SGS
brand in everything we do.
SUPPLIER
ENGAGEMENT
LEADER
2019
SGS was again named as a CDP SGS received the Robecosam
INTEGRITY (formerly the Carbon Disclosure Gold Class Award for its excellent
Project) Supplier Engagement Leader sustainability performance
RESPECT
SGS was included in the SGS received the new platinum
FTSE4Good Index for the third year rating from EcoVadis
HEALTH AND SAFETY
NET POSITIVE
CHF 1.41mio COMPANY
QUALITY AND Invested in communities and 17 197 hours For the third year running,
PROFESSIONALISM of community volunteering performed SGS is a net positive company
by SGS employees
CARBON
LEADERSHIP 0.44 NEUTRAL
Total Recordable Incident Rate SGS maintained its status
(calculated over 200 000 hours) as a carbon neutral company
decreased by 60% since 2014
SUSTAINABILITY
Find out more about Sustainability at SGS http://www.sgs.com/en/
our-company/corporate-sustainability/sustainability-at-sgs
Contact us
SGS SA Investor Relations SGS SA: Careers at SGS:
1 place des Alpes www.sgs.com/IR www.sgs.com/careers
P.O. Box 2152 SGS.Investor.relations@sgs.com
Follow us:
1211 Geneva 1 Media Relations: www.sgs.com/socialmedia
Switzerland MediaPR@sgs.com www.sgs.com/subscribe
t +41 (0)22 739 91 11
www.sgs.com/contact© SGS Group Management SA – 2020 – All rights reserved – SGS is a registered trademark of SGS Group Management SA
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