Emirates at the European Aviation Club

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Emirates at the European Aviation Club
Issue 5 | December 2009

Emirates at the European Aviation Club
The President of Emirates Airline, Tim Clark, recently delivered a major
speech on Emirates and the aviation industry to the European Aviation
Club in Brussels. The speech focussed on the interests of consumers,
with particular reference to alliances, consolidation, competition and
liberalisation. Open Sky publishes key highlights of the speech on page
three of this issue and the full text is available on our website.

David Robertson, a business correspondent with the Times of London and
Emirates Business 24/7, said of the speech: “Is Clark right to so obviously
link the massive aircraft orders that Emirates has made, which support
thousands of manufacturing jobs across Europe, with Europe’s sometimes
restrictive rules on access to its airports? Absolutely.”

He said, “One of the other issues Clark raised was the anti-competitive
nature of airline consolidation and alliances. If two carriers operating the
same route merge and competitors continue to be kept out by regulators,
this reduces competition and inevitably prices go up. Clark’s comments
were timely as just hours after his speech British Airways and Iberia,
Spain’s flag carrier, announced plans to merge…The economic downturn
has hit airlines hard and this has triggered a wave of consolidation with
deals being waved through by regulators who do not want to be the cause
of an airline going bust. ‘In our view, airline competition runs the risk of
being the forgotten story of this recession and in to 2010’ said Clark.”

Forced to increase fares to match alliance carriers
Most don’t believe it’s true. In 2009, could an international airline be         Emirates prices its tickets commercially, competitively and fairly for
singled out by a government agency and told to increase its fares to match       consumers in all markets we serve. How else have we remained profitable
competitor pricing on key routes? Wouldn’t that be illegal in much of the        with a loyal customer base? Yet the German policy removes our ability
world? Incredibly such a policy is alive and well in the most unlikely of        to compete fairly with our one-stop service via Dubai against direct
places: the developed, open and competitive G8 economy of Germany.               competitor services on these routes. We believe not only is this anti-
                                                                                 competitive but that this selective and non-transparent tariff matching
The German Federal Office for Goods Transport recently wrote to Emirates         policy is not in the interests of German consumers.
to instruct us on the issue of ‘price leadership’ for our business class fares
on three international routes from Frankfurt to Johannesburg, Hamburg            In the case of Frankfurt to Johannesburg, our tariff was not even the
to Singapore and Berlin to Singapore. We were told that we must raise            lowest available fare offered by a non-EU carrier and the tariffs offered by
our fares immediately so that these aligned with certain other carriers,         British Airways, KLM and Air France were significantly less than Emirates.
specifically two Star Alliance members. Given the scale of fines being           And none of these prices appeared to change after Emirates had adjusted
threatened, Emirates had no choice but to adjust the tariffs in question.        our own tariffs. Could you imagine Mercedes asking government to force
We did so under protest.                                                         Lexus to increase its price to match the German car, and this being law?

Flight path to Copenhagen
As the climate change debate gathers pace, aviation finds itself centre-         enough has been achieved, despite ICAO’s own Group on International
stage in the lead up to the next UNFCCC meeting in Copenhagen (COP15).           Aviation and Climate Change (GIACC) coming up with a proposal this year
                                                                                 to deal with global aviation emissions.
Having been left out of the 1997 Kyoto Protocol, the industry was left to
find its own solution through the International Civil Aviation Organisation      After intense negotiations at ICAO’s recent High Level Meeting (HLM) in
(ICAO). Many environmentalists and industry bodies have argued that not          Montreal, this proposal was eventually endorsed by all Member States.
                                                                                 The United Arab Emirates (UAE) played a key role in bridging the gap
                                                                                 between opposing views of developed and developing countries.

                                                                                 Emirates supports the ICAO and IATA proposals for dealing with aviation
                                                                                 emissions, including a global, sectoral approach and the setting of
                                                                                 achievable, equitable targets for fuel efficiency and carbon-neutral growth.
                                                                                 We also believe that fast-growing operators from rapidly developing
                                                                                 economies should be recognised, as well as airlines that have already
                                                                                 invested heavily in modern, fuel efficient fleets.

                                                                                 The aviation industry must be unified in its position. If not, the
                                                                                 responsibility of dealing with this issue will be taken out of our hands,
                                                                                 and given to the politicians, bureaucrats and environmental lobbyists.
                                                                                 The result will be a complex, overlapping patchwork of regional trading
                                                                                 schemes, taxes and levies - where industry and travellers will be forced to
                                                                                 pay for emissions several times over - and where none of these funds will
                                                                                 be invested back into aviation technology or biofuels research.

                                                                                                                                                                1
Emirates at the European Aviation Club
Connecting the unconnected                                                                                        Tunis

Travel in and out of Africa continues to be severely constrained and                       Casablanca
                                                                                                                    Tripoli
limited by a lack of connectivity. The inconvenience and additional cost to                                                          Cairo

passengers are obvious, with itineraries to and from Africa via a point in                                                                                     Dubai
Europe not uncommon.
                                                                                                                                   Khartoum

We believe this precludes Africa from realising its full potential in terms of
                                                                                                                                                        Addis Ababa
tourism, business travel and economic development.                                              Abidjan            Lagos
                                                                                                          Accra
                                                                                                                                    Entebbe       Eldoret
Emirates is fully committed to investing significantly across Africa. Recently                                                                Nairobi

we increased African services to the new destinations of Luanda, Angola                                            Luanda
                                                                                                                                     Dar es Salaam

and Durban, South Africa. We also announced an agreement at the Dubai                                                                           Lilongwe
Airshow between the Government of Senegal and the Emirates Group for
the airline to support Senegal Airlines. This will include assistance in terms
of technical expertise, training and aviation-related goods and services.                                                  Johannesburg
                                                                                                                                              Durban

Emirates also recently did research into international flight options available                                     Cape Town

for three African markets (excluding flights in the African continent) and
compared them with what is available for travellers to and from Dubai. It         Africa is a key market for Emirates. Starting with just three weekly services
showed more passengers chasing few flights for these African markets.             to Cairo in 1986, Emirates today serves 18 destinations in 15 African
Assuming that Dubai, with significantly more travel options, has a flight-        countries (including two freighter-only destinations), with 139 weekly
passenger connectivity index of 1.00, the three African destinations have         frequencies, most on a non-stop basis. In 2009, Emirates added two new
significantly lower connectivity indices.                                         destinations, Durban in South Africa and Luanda in Angola.

 Countries              MIDT bookings (October 08 - September 09)                     Frequencies operated per week                                       Connectivity index
 Angola                                  516,953                                                    37                                                           0.30
 Nigeria                               1,393,017                                                   120                                                           0.39
 Ivory Coast                            263,286                                                     25                                                           0.43
 Dubai                              10,699,992                                                   2,245                                                           1.00

Maldives – tourism and taxation
The largest industry by far in the Maldives is tourism, which currently           through direct expenditures and marketing spend in the Maldives, Emirates
contributes almost 70% to GDP. The contribution of the travel and                 has spent significant sums on promoting the destination throughout its
tourism economy to employment stood at 64,000 jobs in 2008.                       network. Emirates Holidays has also actively promoted Maldives as a tourist
                                                                                  destination and in the last five years has sold more than 9,000 packages to
Since aviation plays a vital role in the sustainable development of               Maldives.
many small countries like the Maldives, their international accessibility is
a key issue.
                                                                                  Emirates passenger traffic to/from Malé
Starting with three weekly services in May 1987, Emirates now operates
double daily flights, and is today one of 14 international carriers to operate
scheduled services to Malé and provides connectivity to a wide range of
other destinations over its Dubai hub. Between 2004/05 and 2008/09,
Emirates’ passenger carriage between Dubai and Malé grew at 11% per
annum - higher than the 3% growth in tourist arrival statistics into Maldives
during the same period.

In 2008/09 Emirates carried approximately 4,500 tonnes of cargo between
Dubai and the Maldives. In addition to injecting US$9.2 million in 2008/09

                                                                                  The aviation industry is concerned with the proposal of the Maldives
                                                                                  for an additional emissions levy on international aviation. Known as the
                                                                                  ‘Maldives Adaptation Levy’, the proposal calls for a levy up to US$62 on all
                                                                                  international air tickets. This would create a US$10 billion per year fund
                                                                                  that would be administered by the UNFCCC, and handed out to
                                                                                  Less Developed Countries and Non-Governmental Organisations for climate
                                                                                  change ‘adaptation’ projects.

                                                                                  The concern of the airline sector is the damage this mega tax will do to
                                                                                  travel demand, that a vital industry and related sectors of tourism and trade
                                                                                  will be targeted beyond our environmental impact and that aviation will
                                                                                  suffer from an extraordinary duplication of taxes targeting the same issue.

                                                                                                                                                                               2
Emirates at the European Aviation Club
Do German travellers pay more than their EU neighbours?
Following the intervention of the German Federal Office for Goods Transport to force Emirates to raise our fares to match certain Star Alliance carriers
(see page one), Open Sky has examined the overall state of fares in the German aviation market.

Our analysis of business and economy tariffs on direct services to various long-haul destinations from EU hub/gateway airports by their ‘home’ carriers,
suggests that as a consequence of some current German policies, Lufthansa’s own fares ex Frankfurt are being maintained at artificially high levels. They
are often the highest in the market by a large margin - something which is clearly to the detriment of German travellers and the German economy. The
following tables highlight some examples.

Fares on direct services to selected destinations from each airline’s EU hub/gateway airport
To Tokyo                                                                        To San Francisco
              Economy Fares (¤)                         Business Fares (¤)                    Economy Fares (¤)                            Business Fares (¤)
  Lufthansa                638          Lufthansa                   4,575         Lufthansa                369             Lufthansa                   4,907
  Japan Airlines           570          Air France                  3,240         KLM                      349             Virgin Atlantic             3,595
  Air France               550          Japan Airlines              2,974         Virgin Atlantic          253             American Airlines           3,481
  British Airways           513         British Airways              2,757        American Airlines        242             British Airways             2,799
  Virgin Atlantic           513         Virgin Atlantic              2,757        Air France               190             KLM                         2,263
  KLM                      294          KLM                         2,450         British Airways          156             Air France                  1,828
                                                                                Source: August 2009, GDS displayed comparable discounted tariffs

Half-year financial results
Emirates Airline produced a net profit of US$205 million, for the first six     have really tested our mettle. While some say the green shoots of
months of the current financial year, compared to US$77 million in net          economy recovery are sprouting, we expect it will take at least another
profits for the same period in 2008 - with passenger seat factor averaging      year or two, before demand for air transport and travel services starts
77.5%. During this period the airline made an estimated direct contribution     picking up again.” The Airline Weekly comment on the results was, ‘‘Sure
of AED10 billion (US$2.7 billion) and an estimated indirect contribution of     enough, Emirates took a big revenue hit from the economic downturn.
AED14 billion (US$3.8 billion) to the UAE economy.                              But its formidable advantages in the areas of fleet efficiency, airport
                                                                                infrastructure, labour costs and geography remain intact. It also has a
HH Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive,             government, unlike many others, that recognises commercial aviation’s
Emirates Airline and Group said, “The months since the global meltdown          contribution to economic growth.’’

Extracts from speech by Tim Clark to the European Aviation Club on
12 November 2009
“Our model is to operate a high-quality airline and brand, flying a fuel        point in the world from our home. More of these far-flung cities have
and emission efficient fleet, offering travellers true value across a global    come online since my last visit here, such as Cape Town, San Francisco,
network through our Dubai hub.                                                  Los Angeles and Guangzhou.

There are two ingredients, however, that stand out. I’m referring to our        But it is how we have managed and integrated this network that is the key
brand and our network.                                                          to this recipe. Aviation is the globalised world and air services helped to
                                                                                make the earth flat.
Valuable, successful airlines today are brands – Southwest is a strong
domestic brand of value, Emirates is a strong global brand of high-             Our model works because we don’t have a one-dimensional route network
quality. The power of brand in our sector cannot be overstated. Emirates,       of traditional Atlantic or Pacific crossings, or just the Kangaroo route or
for example, invests in sporting franchises over some other forms of            focussing inside one region. Connecting Moscow to Durban, or Beijing to
marketing because of the brand impact such partnerships can offer.              Luanda, or Hyderabad to LA, or Perth to Dubai, are some of the thousands
                                                                                of examples of the new world’s city pairs.
Given the worth of an airline’s brand, those that cherish its value do
not hang their dirty laundry out for all to see… they do not wring their        Those that ignore this changing nature of travel do a great disservice to
hands on a daily basis, talking down their business and talking up their        the man or woman in the street.
woes. Negativity kills companies and there is stark evidence of this very
approach seriously damaging once great airlines of the world.                   And those airlines that regularly slash elements of their networks, or play
                                                                                interference with capacity on vital corridors, are, in my view, in serious
Emirates, which endures many of the same challenges as our competitors          long-term trouble.
– as well as a few unique ones, after all we’ve had a few wars in our
backyard in the past 20 years – is not in the business of pessimism. We         Dismantling a network under the stress of short-term pain – which I
believe in our brand and behave accordingly.                                    accept can often be acute in our industry – is nonetheless an anathema to
                                                                                Emirates. I’m constantly amazed by the approach of some who think a
If an airline’s hub is its heart, then the coronary circulatory system is       network is easy to reclaim after earlier culling in a weaker economic period.
its network. While we constantly fine tune the network, and even very
occasionally trim or remove unprofitable elements of it, our model is to        Of course you must act commercially, but short-term acts of panic on a
utterly respect the interconnectiveness of a global platform.                   critical airline asset is wrong in my humble view.

I’m willing to confess to one advantage we enjoy over some competitors,         We believe our pursuit of carefully planned, globally-diverse growth will
namely geography. We are blessed at being able to fly non-stop to any           continue to pay dividends.”

                                                                                                                                                                3
Emirates at the European Aviation Club
The liberalisation debate in India
The formula is not unique. A legacy flag carrier experiencing significant
challenges in a downturn, coupled with their historic reform challenges. A
progressive, liberalising government pursues more open skies. A minority
try to connect the two as related, arguing competition is the root of a
legacy carrier’s problems.

Like Australia, Canada, France and Germany over the past decade, India
too is in the midst of a debate on airline protectionism, competition and
legacy carriers.

In response, the Indian Minister of State for Civil Aviation Praful Patel
recently said in the Indian Parliament that “liberalisation in international
services benefits the national economy as a whole with the tourism and
commerce sectors and addresses the need of a large NRI population
working overseas. Also, liberal exchange of traffic has helped in adding
capacity on international routes for benefit of the travelling people and also
opening up commercial opportunities for Indian carriers.”

Considering Emirates is one of the largest carriers operating to and from
India, we think it is important to inject evidence into this debate, including:

• I ndia became the main trading partner of Dubai in the first half of 2008,
   with exports from both India and Dubai totalling US$2.26 billion in the
   first six months of 2008.
• Passenger traffic between Dubai and India doubled between 2005 and
   2008.
• Almost five million Indians travelled through Dubai International Airport
   in 2008.
• Indians in Dubai were responsible for US$30 billion worth of remittances
   to India in 2008.
• The UAE is India’s third largest trading partner with more than US$29
   billion in bilateral trade and US$4.5 billion of investments in different
   sectors of the Indian economy.

Minister Patel also said that bilaterals are a “part of an on-going process,
depending upon traffic demand, balance of benefit to Indian carriers,             There are now five Indian carriers flying between India and Dubai with
overall interest of Indian economy together with diplomatic and                   a total of 157 frequencies per week and connecting Dubai to 18 points
political considerations. These agreements are based on the principles            in India. Emirates operations have moved from 10 weekly frequencies to
of sovereignties of nations and reciprocity, in which a balance of                two Indian points in October 1985, to 175 weekly frequencies to 10 Indian
opportunities and benefits are paramount.”                                        points today.

Dawn of a new era in Japan
Japan is clearly demonstrating signs of significant liberalisation for one of     statement made by Japanese Transport Minister Maehara to transform
the world’s largest and most important aviation markets.                          Haneda into a hub airport suggests that a major new aviation policy is on
                                                                                  the horizon.
The extension of Runway B at Narita will add 20,000 (10%) slots from April
2010, while the expansion of Haneda Airport involves a new fourth runway          Since Narita Airport opened in 1978, Haneda Airport was mainly used
which will add 110,000 daytime slots (between 0600 to 2300 hours) and             for domestic and chartered flights, while international flights were
an additional 30,000 early morning/late night slots.                              given access to Narita Airport on a limited basis owing to infrastructure
                                                                                  constraints at the airport.
Japan has also relaxed its strict procedures requiring an airline to use a
pre-designated runway at Narita. In addition, a recent and widely reported        Whilst the previous Japanese government promoted deregulation in a
                                                                                  progressive manner, the recent announcement has prompted strong
                                                                                  interest among all those who advocate liberalisation.

                                                                                  A recent report by the Centre for Asia Pacific Aviation anticipates that
                                                                                  many factors such as the economic downturn in Japan, new ruling party,
                                                                                  negotiations for an open skies agreement with US, additional capacity
                                                                                  at Tokyo airports and Japan Airlines’ financial crisis provide a unique
                                                                                  opportunity to the new Japanese government for a change that will set
                                                                                  future direction of the North Asian aviation market.

                                                                                  North Asia in general and Japan in particular hold huge potential for growth
                                                                                  in aviation and the announced initiative would open up many opportunities
                                                                                  and stimulate growth in the travel and tourism sectors in Japan.

                                                                                  Emirates, the first Gulf-based carrier to serve Japan, has been operating
                                                                                  to Kansai since 2002. Recently, we were granted access to Narita with
                                                                                  a limited number of flights and from 28 March 2010, Emirates plans to
                                                                                  operate five non-stop services per week - in addition to our existing daily
                                                                                  non-stop services to Kansai.
                                                                                                                                                                 4
Emirates at the European Aviation Club
Competition in the skies – positive boost for tourism
Tourism Australia’s (TA) recent submission to the Australian Competition
& Consumer Commission (ACCC) highlights that the tourism sector could
be the big loser from airline consolidation and the growing influence of
alliances. In its submission TA said that, “less competition between market
players may (result in) reduced advertising/marketing. Tourism is highly
reliant on marketing of the route by market players.”

Emirates own analysis of recent commercial agreements and applications
for anti-trust exemptions highlights two negative impacts for the tourism
industry:

• R
   evenue and capacity sharing removes the positive competitive
   and commercial tension from route pricing. Ultimately the result is
   dominance for the alliances or those regulated to fly the route and
   higher fares, pricing marginal travellers out of the market; and
• Overall reduction of destination advertising and marketing designed to
   attract marginal travellers.

Tourism Australia also made the point that, “overall seat capacity is
important, not who the passenger flies with.”

Tied in with the issue of expanding competition, Emirates recently
announced the launch of a third wave of co-operative advertising with
Tourism Australia. The GB£2 million campaign across the UK is designed           walkabout’ campaign - also matching this advertising commitment with
to stimulate demand for Australia as a destination, which has been hit hard      tactical fare specials to entice marginal travellers down under. This is one
by the economic downturn. Over the past year, Emirates has invested over         of the many stimulus initiatives Emirates is making with tourism authorities
GB£3.5 million in advertising in the UK, boosting Tourism Australia’s ‘Come      across our network to boost demand.

Emirates conservation investment
Australia’s first luxury conservation-based resort, Wolgan Valley Resort &
Spa, welcomed its first guests in October.

The resort’s footprint is just 2% of the 4,000-acre site and delivers a
truly unique Australian experience. Bordering the Blue Mountains World
Heritage Site area, a conservation and biodiversity programme sits at
the heart of the project. Conservationists have spent the past two years
removing feral animals and noxious weeds from the former farming site.
The conservation team has rehabilitated the land and is reintroducing only
indigenous flora and fauna to the area.

The pre-historic Wollemi pine had been hidden from view for thousands
of years and was recently re-discovered in the area. This is now a symbol
of the resort and over 100 have been planted onsite along with 50,000
native plants that have been planted throughout the resort. The development
has been built to highest environmental standards and will be one of first
such resorts in the world to have a carbon neutral certification. Delivering     Greater Lithgow region and create 1,500 jobs during construction and
the ambitious project saw Emirates inject over AU$100 million into the           almost 100 permanent positions post opening.

Extracts from a recent speech by Bob Lekites, President UPS Airlines
– Let the river flow, trading for global prosperity
“The World Trade Organisation estimates that cutting trade barriers by one-      This year, global trade is expected to fall by about 10%. Much of that is
third would add 613 billion dollars to the global economy…In the last 65         due to the poor economic conditions but a portion can be credited to trade
years, global trade has added an estimated one trillion dollars to the United    restrictions. That’s the first time in more than 60 years that we’ve seen
States’ national income.                                                         such declines. I’m sorry to say that we’re at a dangerous crossroads for
                                                                                 global trade…
Numbers like these tell us something important: We need to stop looking at
free trade as a political issue. Instead, we need to view trade as a practical   As business people and as political leaders we must speak out. We must
issue: figuring out what works and what doesn’t and pursuing the right           make our case to politicians. And we must convince citizens that global
policies. There is no doubt in my mind that the path to economic prosperity      trade grows jobs, builds prosperity and improves the everyday lives of our
extends over global trade routes. We in the airline-cargo industry have a        citizens.
unique perch from which to view the benefits of global trade…
                                                                                 …What really works to increase prosperity, create jobs and bind nations
One billion consumers are expected to rise into the middle class in Brazil,      closer together is one thing: free-flowing global commerce. Letting the
Russia, India and China in the next decade alone…Cordell Hull the great          river of commerce flow down paths of least resistance. The future belongs
American statesman and friend of Latin America once said this, “When             to countries that reject the siren song of protectionism and work to remove
trade crosses borders, armies do not.”                                           the barriers to trade with other nations.”

                                                                                                                                                                5
Emirates at the European Aviation Club
2009 British Columbia International Open Skies Summit
The Premier of British Columbia hosted an open skies summit in
Vancouver on 25 September. Over 300 people attended, including the
Premier of Alberta, the Deputy Premier of Saskatchewan, a number of
provincial and municipal politicians, and a host of airline, airport, tourism,
business and consumer representatives.

With very few exceptions, the message delivered at the summit was
loud and clear: the federal government either needs to start making real
progress with open skies negotiations, or get out of the way of the large
- and growing - list of provincial governments and other stakeholders who
want more competition and choice for Canadians.

Emirates spoke at the event and was cited repeatedly throughout the
summit as an example of an airline wanting to increase service to Canada,
but being denied that by Transport Canada:

• B
   arry Rempel, Chairman of the Canadian Airports Council: ‘’Our
  position is clear. Open skies, period…But with many other countries
  around the world, our government is slow, reluctant or downright hostile
  to opening up market access.

  Singapore, the United Arab Emirates and Panama are examples of
  countries with whom we should have an open skies agreement, but we
  do not…There are air carriers banging on Canada’s door, practically
  begging to hire Canadians, help connect us to the world, and provide
  more choice to consumers. Often times, they want to provide service
  to parts of the world in which Canadian carriers haven’t the least bit of
  interest. But our government says ‘no.’ Why?”

• T he Honourable Gordon Campbell, Premier of British Columbia
   (pictured): “What do you hear in business today? You hear in business
   that it’s not just about the pieces of paper and it’s not just about the
   reports. It’s about the relationships you build.                                government. The United States, on the other hand, has signed more
                                                                                   than 90. These eight agreements have been with countries that, for
  …And if I can say to a business person, ‘You know what, I can get you            the most part, don't represent key priority markets for Alberta from a
  from here to Dubai in 12 hours, instead of here to Dubai in 20 hours’,           tourism, trade and investment perspective. And they don't provide what
  that’s a benefit. It doesn’t just encourage our business people to go            we consider to be full open skies.
  overseas and to build the international connections they want and the
  relationships they want. It encourages those international investors,            …Alberta welcomed the Blue Sky policy when it was introduced
  those international businesses to come back here and build the relations         in 2006. But progress has been very slow…Blue Sky's negotiation
  here, in our country that we want.”                                              mandates are determined in secret. And its practices seem to ingrain
                                                                                   protectionism, rather than eliminate it. We need to take a broader, more
• T he Honourable Ed Stelmach, Premier of Alberta: “Since 2006,                   strategic approach that will improve the competitiveness of Canada's
  only eight open skies agreements have been signed by the federal                 economy.’’

Views of the Premiers of British Columbia, Alberta and Saskatchewan
In conjunction with the Open Skies Summit on 25 September,                       working with Ottawa to build the infrastructure we need to support this
Premiers Campbell, Stelmach and Wall of British Columbia, Alberta                growth - open-skies agreements with our key trading partners facilitate
and Saskatchewan, penned the following in Canada’s Globe and Mail                the movement of business people, investors and tourists, enhancing
newspaper:                                                                       opportunities throughout Western Canada…

‘’To meet our full economic potential, we need to expand international air       In fewer than 150 days, the world is coming to Canada for the 2010 Winter
service so airlines can have unencumbered access to our airports…                Olympics and Paralympic Games. The images and stories of our country
                                                                                 will be broadcast to an audience of three billion people. Yet without open
In today’s global economy, it simply doesn’t make sense to put needless          skies agreements, 90 per cent of the countries competing in the games
restrictions on Canadian companies, or companies that want to work in            will face restrictions on their ability to fly here.
Canada. While we acknowledge the work that the federal government has
done to date, we can’t afford to rest.                                           Elected officials at every level, in every part of the country, are working
                                                                                 hard to rebuild a strong and competitive economy and create jobs.
We need to aggressively pursue more agreements. When countries and               Working together to push for open skies agreements makes sense. These
companies choose the United States instead of Canada because access and          agreements generate jobs, economic activity and investment. They
logistics are easier, it can be very difficult to get that business back…        reaffirm the West’s role as the gateway to North America, and they are an
                                                                                 enormous economic potential.
Connection to the massive economies of Asia and the Pacific can mean
an increase in trade of CA$230 billion for Canada by 2020 and hundreds           Open skies agreements are simply the right thing to do in today’s
of thousands of new jobs for Western Canada alone. We’ve been                    interconnected, global, and open trade-based economy.’’

                                                                                                                                                               6
Emirates at the European Aviation Club
UK Air Passenger Duty pushback
November saw the UK government introduce large increases in the rates
of Air Passenger Duty (APD) and bring in new banding levels based on the
ultimate destination of the passenger. In the lead up to this, there were
                                                                                                                                                                     Monday September 21 2009   | www.journallive.co.uk | 50p

many in the UK and elsewhere who questioned both the timing and the

                                                                                                Picture: Nigel Dobsonwww.journallive.co.uk/buyaphoto ref: 00109417
                                                                                                                                                                                                                                                O 54,000 take
environmental rationale behind this move.                                                                                                                                                                                                       part in the
                                                                                                                                                                                                                                                29th Great
                                                                                                                                                                                                                                                North Run
                                                                                                                                                                                                                                                O Superstar
The Newcastle Journal newspaper spent a good deal of September and                                                                                                                                                                              Sting and
                                                                                                                                                                                                                                                Harmison get
October highlighting the negative impact of the proposed hikes in APD                                                                                                                                                                           race started
                                                                                                                                                                                                                                                O Are you
for a wide cross-section of north eastern interests - including for local                                                                                                                                                                       pictured in
                                                                                                                                                                                                                                                our 16-page
businesses, holidaymakers, the region’s universities and even for prospects                                                                                                                                                                     pullout?
                                                                                                                                                                                                                                                O PLUS a
of the North East’s economic recovery. Headlines such as ‘’They’re calling it                                                                                                                                                                   chance to win
                                                                                                                                                                                                                                                £1,000 for your
a green tax - but it shows a red light to OUR exports, OUR holidays and                                                                                                                                                                         run charity

OUR airports’’ leave little doubt regarding their editorial position.                                                                                                                                                                                 P3&29-44>>

                                                                                                How another sneaky
In November and in the context of the ongoing debate into the value                             tax rise will hit you                                                                                                                                    Back>>
of aviation, the Airport Operators Association (AoA) in the UK released                                                                                                                                                                          Taylor has
a report from Oxera into the wider contribution of aviation to the UK                           in the pocket                                                                                                                                    the X-Factor

economy. It demonstrated that the aviation sector and its supply chain                          and damage                                                                                                                                       FREE INSIDE

                                                                                                the prosperity T
                                                                                                                                                                                                       HE Journal is today launching an
                                                                                                                                                                                                       appeal to the Government to scrap

make a significant contribution to the UK’s economic output (GB£18.4
                                                                                                                                                                                                       plans for new taxes which threaten
                                                                                                                                                                                                       to have a devastating impact on the
                                                                                                                                                                                            regional economy.
                                                                                                                                                                                               Air Passenger Duty is set to rise twice in the
                                                                                                                                                                                            next 14 months – meaning it will be four times as

billion gross value added), employment generated (234,000 jobs) and via
                                                                                                                                                                                            high as it was just three years ago.

                                                                                                of the region
                                                                                                                                                                                               That means the prices of holidays abroad will
                                                                                                                                                                                            go up, while the prosperity of the region’s
                                                                                                                                                                                            airports will be threatened.
                                                                                                                                                                                               And exports – on which the

tax contribution to the Exchequer (GB£4.8 billion and an additional £3
                                                                                                                                                                                            North so heavily relies – could Full story
                                                                                                                                                                                            also be badly hit by the rises,
                                                                                                                                                                                            which we say are a tax too far.  4&5

billion via its supply chain).

From The Daily Mail newspaper in UK, 31 October 2009

Flight taxes hiked to bail out banks: It’s nothing to do with
environment, says Darling
Flight taxes are being raised to help bail out the banks, Alistair Darling      Michelle Di Leo, director of the aviation lobbying group Flying Matters,
admitted yesterday. In an extraordinary intervention, the Chancellor said       said Mr Darling had ‘let the cat out of the bag on this flying stealth tax’.
the higher air passenger duty being introduced tomorrow was needed to           She added, ‘Just when the economy needs all the help it can get, he is
plug gaps in the national finances. He made no attempt to justify the move      imposing a tax which undermines job creation in the tourism sector, prices
- which will add GB£340 to the ticket for a family of four flying long haul     ordinary families out of flying and all for absolutely no environmental
- on environmental grounds, the official reason for the tax…Addressing          benefit. ‘When people realise how much this stealth tax will cost them and
journalists in Newcastle, home of the failed bank Northern Rock, Mr             how much damage it is doing to the economy, any politician who commits
Darling said, ‘I am quite blunt about it, we need to raise money to pay for     to scrapping it will get an electoral boost.’
some of the things we have done…

Australian tourism APD concerns
The Australian Tourism Export Council (ATEC) said that the new departure        change debate is being used to disguise this protectionist departure tax in
tax arrangements were a retrograde development for the local inbound            ‘greenwash’…Our local tourism industry, which employs nearly 500,000
tourism industry which is currently struggling from the effects of the          people, can ill-afford additional taxes of this nature at this time. ATEC
global financial crisis.                                                        believes that this new charge will significantly impact travel to Australia
                                                                                from the United Kingdom, and is a critical trade barrier between the UK
ATEC Managing Director Matt Hingerty said, “This APD is a total reversal        and Australia, New Zealand and the Pacific.” Mr Hingerty also urged the
of the free trade rhetoric recently promoted by the G20 group of nations        Australian Government to maintain its opposition to the APD and continue
as a measure to alleviate the current crisis…We believe that the climate        to pressure the UK government to reverse its protectionist behaviour.

Emirates Airline Foundation projects in Abidjan and Chennai
On 28 September a team from Smile Train Italia consisting of 16 medical
volunteers travelled to Abidjan and provided almost 100 children with free
medical evaluations and reconstructive surgery. At the same time the team
trained local surgeons, anaesthesiologists and nurses.

On 20 October a new home opened, funded by the Emirates Airline
Foundation for abandoned HIV+ children in the Indian city of Chennai.
Replacing the rented villas previously used by a non-governmental
organisation, the Emirates-CHES Home has dormitories, a medical care
centre, an indoor recreation centre, a swimming pool and an education
centre. The foundation will also fund its running costs for the next
20 years.

                                                                                                                                                                                                                                                                   7
Emirates at the European Aviation Club
From branch to business class
                                                                                                               Deep in Italy’s agricultural heart, amongst Umbria’s rolling hills, is a 500-                                                                                            efficient aircraft, a 360° eco-efficient strategy can pay financial and
                                                                                                               hectare olive oil farm and vineyard that has come to symbolise the greening                                                                                              environmental dividends. Other examples where Emirates is working with
                                                                                                               of Emirates’ supply chain. Castello Monte Vibiano is a world-recognised                                                                                                  suppliers to reduce, reuse and remove waste includes new lightweight,
                                                                                                               premium olive oil and wine producer with a strong environmental                                                                                                          bio-degradable aircraft carpets, removing unnecessary packaging from
                                                                                                               conscience. Most famous for supplying Emirates with the small olive oil                                                                                                  amenity kits, food and beverage supplies and introducing recycled and
                                                                                                               bottles served at meal time in our premium cabins, Monte Vibiano is on                                                                                                   reusable carry bags for passengers on our A380 aircraft.
                                                                                                               track to be the world’s first carbon neutral farm with an extraordinary
                                                                                                               commitment to quality and minimising its environmental footprint.

                                                                                                               From electric vehicles to solar power and biofuels, Monte Vibiano has
                                                                                                               revolutionised their business by combining commercial success with a
                                                                                                               commitment to carbon neutrality and deep respect for their ancient land.
                                                                                                               This supplier is one small but important example of the work being done
                                                                                                               by many of our partners - at their instigation and with our encouragement
                                                                                                               - to help make a large industrial procurer like Emirates improve all areas of
                                                                                                               environmental impact.

                                                                                                               As the CEO of Monte Vibiano, Lorenzo Fasola Bologna (pictured), says, “we
                                                                                                               believe this multi-million-dollar investment in environmental technology
                                                                                                               will be re-paid within five years.” Like Emirates’ investment in new, ultra-

                                                                                                               Pure New Zealand - tourism and economic growth
                                                                                                               New Zealand is a key part of Emirates’ global network. With 28 services a                                                                                                Index of international arrivals 2003 - 2009
                                                                                                               week from Dubai and Australia’s east coast to Christchurch and Auckland,
                                                                                                               Emirates is the only carrier operating to New Zealand from Europe, the
                                                                                                               Middle East and Africa. Since launching services in August 2003, over
                                                                                                               850,000 people have travelled on Emirates’ New Zealand services and have
                                                                                                               carried 40,000 tonnes of New Zealand high-value exports.

                                                                                                               Between May 2003 and May 2009, the number of overseas visitor
                                                                                                               arrivals from the Middle East and North Africa grew by 7% every year,
                                                                                                               outperforming New Zealand’s largest market, Australia, at 6%, and overall
                                                                                                               overseas arrivals into New Zealand which sat at only 1%. Emirates four daily
                                                                                                               services to New Zealand generate significant business and traffic from
                                                                                                               markets not served by New Zealand’s flag carrier. The contribution this
                                                                                                               makes to the New Zealand economy through the tourism market, which
                                                                                                               generates over NZ$24 million in foreign exchange every day, should not
                                                                                                               be underestimated.

                                                                                                               Fast facts
                                                                                                               • Aircraft in fleet 			                                                                             140                                                                 • Longest flight                                                        Dubai - Los Angeles (16 hours 35 minutes)
                                                                                                               • Number of destinations (passenger and cargo)                                                      101                                                                 • Shortest flight                                                       Muscat - Dubai (50 minutes)
                                                                                                               • Passengers (2008) 			                                                                             24.5 million                                                        • First flight                                                          25 October 1985
                                                                                                               • Seat factor (2008) 			                                                                            78%                                                                 • Employees (Airline)                                                   28,518
                                                                                                               • Cargo (2008) 			                                                                                  1.4 million tonnes                                                  • Nationalities in workforce                                            152
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ©2010 Emirates. All rights reserved. January 2010

                                                                                                               • Daily departures from Dubai International Airport                                                 159                                                                 • Financials 08/09 (Airline)                                            Revenue US$12 billion, Net profit US$268 million

                                                                                                                                                                                                            Gothenburg
                                                                                                                                                                                    Glasgow                                               Moscow
                                                                                                                                                                                    Newcastle
                                                                                                                                                                                                         Hamburg
                                                                                                                                                                                   Manchester
                                                                                                                                                                                  Birmingham          Amsterdam
                                                                                                                                                                                         London         Dusseldorf
                                                                                                                                                                                                         Frankfurt
                                                                                                                                                                                             Paris    Munich
                                                                                                                                                                                                 Zurich         Vienna
                                                                                                                                                                                                   Milan    Venice
                                                                                                                                             Toronto
                                                                                                                                                                                                  Nice
                                                                                                                                                                                       Zaragoza              Rome                                                                                                                                                                                             Tehran
                                                                                                                                           Toledo                                                                              Istanbul
                                                                                                                                                       New York                                                                                                                                                   Beijing
                                                                                                                                                                                                                                                                                                                                                                                     Beirut    Damascus
                                                                                                                    San Francisco                                                                    Tunis       Athens                                                                                                 Seoul
                                                                                                                                                                                                                 Malta                                                     Peshawar                                                                                                  Amman
                                                                                                                                                                                                                                      Larnaca                   Kabul                                                            Osaka
                                                                                                                         Los Angeles                                          Casablanca                                                                                    Islamabad
                                                                                                                                                                                                       Tripoli
                                                                                                                                                                                                                                                                             Lahore                                     Shanghai                                                                          Kuwait
                                                                                                                                                                                                                           Cairo
                                                                                                                                                                                                                                                                                                                                                                                                                                   ©2009. Emirates. All rights reserved.

                                                                                                                                                                                                                                                                               Delhi
                                                                                                                                       Houston
                                                                                                                                                                                                                                                     Dubai              Karachi                                         Taipei
                                                                                                                                                                                                                                                                                                                                                                                                         Dammam
                                                                                                                                                                                                                                                                                                                                                                                                           Bahrain
                                                                                                                                                                                                                                                                                                                                                                                                                        Dubai
                                                                                                                                                                                                                                                                                                                                                                                                                         Sharjah
                                                                                                                                                                                                                                                                            Ahmedabad      Dhaka                                                                                                      Riyadh
                                                                                                                                                                                                                                                                                                   Guangzhou                                                                                                     Doha
                                                                                                                                                                                                                                                                                   Kolkata                        Hong Kong
                                                                                                                                                                                                                                                                                                                                                                                                                          Muscat
                                                                                                                                                                                                                                                                             Mumbai                                                                                                       Jeddah
Graphic illustration only, not a complete representation or to scale. © 2009. Emirates. All rights reserved.

                                                                                                                                                                                                                                                                                 Hyderabad
                                                                                                                                                                                                                      Khartoum                                                                                          Manila
                                                                                                                                                                                                                                                                    Bangalore    Chennai           Bangkok
                                                                                                                                                                                                                                                                              Kozhikode
                                                                                                                                                                                                                                              Addis Ababa                      Kochi
                                                                                                                                                                                                                                                            Thiruvananthapuram   Colombo                                                                                                           Sana’a
                                                                                                                                                                                   Abidjan            Lagos
                                                                                                                                                                                             Accra                                                                       Malé         Kuala Lumpur
                                                                                                                                                                                                                          Entebbe       Eldoret                                                       Singapore
                                                                                                                                                                                                                                    Nairobi
                                                                                                                                                                                                                                                            Seychelles                                  Jakarta
                                                                                                                                                                                                                           Dar es Salaam
                                                                                                                                                                                                      Luanda

                                                                                                                                                                                                                                      Lilongwe                                                                                                                                            Route Map
                                                                                                                                                                                                                                                            Mauritius
                                                                                                                                                                                                                                                                                                                                                                                              November 2009
                                                                                                                                                                  São Paulo
                                                                                                                                                                                                              Johannesburg
                                                                                                                                                                                                                                                                                                                                                   Brisbane
                                                                                                                                                                                                                                    Durban
                                                                                                                                                                                                                                                                                                          Perth
                                                                                                                                                                                                       Cape Town                                                                                                                                Sydney
                                                                                                                                                                                                                                                                                                                                                    Auckland
                                                                                                                                                                                                                                                                                                                                    Melbourne

                                                                                                                                                                                                                                                                                                                                                Christchurch

                                                                                                               Andrew J Parker - Senior Vice President Public Affairs, International Affairs, Industry                                                                                                                          Will Löfberg - Manager Public and Government Affairs
                                                                                                               Affairs, Environment Affairs. Email: andrew.parker@emirates.com                                                                                                                                                  Email: will.lofberg@emirates.coms or piiea@emirates.com                                            8
Emirates at the European Aviation Club Emirates at the European Aviation Club
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