E2E NETWORK CONFIGURATION AUTOMATION - CKH Innovations Opportunities Development (Hutchison Group) 3 Scandinavia & RoamsysNext - ROCCO ...
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2021 NOMINEES E2E NETWORK CONFIGURATION AUTOMATION CKH Innovations Opportunities Development (Hutchison Group) 3 Scandinavia & RoamsysNext ROCCO™ 2021
THE PROBLEM Background What the Problem is • The IR.21 is the single most important • With many 100’s of roaming partners and a flow technical document tied International of 30+ updated IR.21 documents per week, it is roaming where the content of the IR.21 is unique for each and every MNO. heavily cumbersome to handle manually. • There are many network elements that • The E2E process to update the network is very require updating, with each needing to be manual, resource intensive –from multiple configured in its own specific way. teams. • It is of key importance that these updates • Operators are always playing catch up, resulting are reflected by the roaming partners to in a delayed and fragmented approach. ensure access and quality of services – whilst also impacting wholesale revenue • Due to this the different updates from a single and cost. IR.21 are updated at different times / staggered approach, thus it is often the case that a partner’s IR.21 is never fully updated on the network. CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
THE MARKET What’s missing • Whilst RoamsysNext provides the basics of a solution, there is no product which streamlines and automates the E2E process managing the ever-increasing number of network updates. CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
THE SOLUTION The Solution The Concept • 3 Scandinavia, as a pilot for CKH Group operating companies, joined forces with RoamsysNext to • Automate the additional processes within develop a tool automating the E2E updates for an operator’s network, building on the network information. already available off the shelf RoamsysNext GSMA interacting solution. • The RoamsysNext solution, which automatically downloads IR.21 documents from the GSMA • Streamline this unwieldly way of working; Infocenter database, passes the content, • improve E2E time for updating the extracts and categorizes relevant data based on network receiver. • reduce the manual operation • The 3 Scandinavia solution consists of fetching • minimize exposure of potential human only necessary data in the IR.21, which needs to errors be implemented in the operator’s systems on specific time stamps and convert it to readable file format for each system. The solution mitigates the need to read the whole IR.21 each time and to avoid downloading the whole database of IR.21 . CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
MORE ABOUT THE SOLUTION The Solution • The core of the solution (circled box) is programmed in Python, where a program was developed which will automatically read information from RoamsysNext and convert the data to fit the systems. • This solution is consisting of 2 parts: o First part is to read information from RoamsysNext o Second part is to write the information which has been read from RoamsysNext to the relevant systems with the suitable input format. ROCCO™ 2021
THE BUSINESS MODEL Benefits Costs • Reduce the manual operation and • Real time implementation and • No OPEX or CAPEX labour required. reducing the delay time waiting for each department to implement IR.21- • Internal system / process • A single source of information and update of all updates in the same time development. database will minimize risks of window. mismatch of information in different systems. • Reduce cost by ensuring customer can latch on to chosen roaming partners in • Easier problem solving by fixing it in steering list. the database it will automatically update all systems. • Improve the opportunity for inbound roaming revenue by ensuring partners • Improve process speed and reliability customers are able to latch on to the to avoid waiting times to implement or network. update IR.21s. • Deliver the high security standards for • Removing possible user errors – which accurate and timely network minimise risk for human error. updates are needed. • Improve customer experience / QoS. CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
HOW WE CAME UP WITH THE SOLUTION Our team Our competency • The solution was introduced by • Think outside the box -dare to explore our roaming team and built new ways of working / re-vamp together with our technical existing processes, embracing the team in collaboration with opportunities arising from new RoamsysNext. technologies. • A task force was created with stake holders from each department affected by the manual work required for implementing new or updated IR.21. CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
THE TECHNOLOGY How technology was used Proof of Concept • The core of the solution is programmed • Solution has been put in production in Python, where we developed a and multiple systems are now program which will automatically read capturing and updating relevant information from RoamsysNext and data without human intervention. convert the data to fit the systems. • The RoamsysNext output “Json” can easily be adapted to fit expected data format of systems receiving the information. CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
THE SOLUTION IN PRACTICE Future Evolution Next Steps • Further automations, adapting to • Share the experience and format changes and/or altered to pioneering approach from the 3 read additional sources from GSMA Scandinavia team and roll out / and Infocentre. trial the solution with the other Group companies –freeing them • Using robotics (e.g. Blueprints) in from the manual, burdensome and order to automate further. outdated processes. • Automatic implementation of new roaming partners with “a single click” –improving the speed of data fill / service launches. • Explore the possibility of automating regression testing CKH IOD – E2E NETWORK CONFIGURATION AUTOMATION ROCCO™ 2021
SHAPE THE FUTURE ROCCO™ 2021
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