DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
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Introduction The survey way made available online for the City of Greater Bendigo website and reply- A wide range of activities was conducted, paid hard copies were made available at mainly during February 2017, to enable community meetings and when requested. engagement of community members in To guarantee complete anonymity, the survey thinking about and reporting back on their was made available through Survey Monkey, priorities for the future of Greater Bendigo. In an online application. the first instance this information was sought by Council to inform the development of the Facebook - the survey was made available new Community Plan 2017-2021 (Council as a link from The City of Greater Bendigo’s Plan). As with the other information and Facebook page and a series of advertising feedback we get from community members posts was made to increase participation when developing new plans and strategies, Postcards - these were printed with similar T this information will be useful for a number of question to the survey, but in a briefer additional future planning activities across the format. These were available for completion City of Greater Bendigo. at Council buildings including Lyttleton AF Terrace, Hopetoun Mill, Bendigo Library Activities conducted and Heathcote Office. Postcards with reply- A survey was prepared which asked a range paid envelopes were made available and of questions about what people love about community meetings. Greater Bendigo, what Council is doing well Postcards were distributed at a wide range and what should be changed, and what R Council should spend more or less on. This survey also sought information about people’s top 5 priorities for the future, their age and of community events including 10 Summer in the Parks events, six community sessions in the parks, showgrounds market, Huntly Family Fun Day, and some Councillors D what they love in the municipality. encouraged people to provide feedback 4
How Greater Bendigo had their say MEETINGS LISTENING POSTCARDS SURVEYS ONLINE PRINT POSTS T AF 68 1.5 410 549 51,345 Notices, articles, updates, and flyers in public People attended Days open house Postcards Respondents to People reached two community listening post at the submitted allowing online and paper through Facebook and community workshops at the Bendigo Library community surveys specifically posts newspapers Ulumbarra Theatre 15 R members to have their say 12,000 targeting residents in rural areas 1,656 D Visitors to the Community group project’s web page meetings including Were reached in rural communities seeking responses 5
Public Open Spaces What should Council spend “Parks and recreational areas are well What should we be doing maintained” more on? less of? “Quality accessible public space” What is the most important “The chair incident” “Pools, playgrounds, walking tracks, issue for the Council to take “Wasting money doing up the Mall or other playgroups, and kids and family activities” into consideration when places in the CBD” “BBQs, bike paths, playgrounds” planning for the future? “Less money spent on unnecessary items T “Maintain well our public spaces” such as ‘fancy’ benches in the mall” “Equal amenities for all areas. Those to the “Extensive play areas for children in the north in Epsom and Huntly feel as if they are What does Council not AF centre of Bendigo” forgotten. Especially in regards to transport and community/recreational facilities” do well and how should it Overall what is one change what it is doing? thing Council should do What should Council spend “Poor play spaces. More shade and trees differently and why? less on? throughout” R “A public space for youth. Move the skate park, this will get youth out of the mall” “The seat in Hargreaves Street, a chair was needed but the money could of been better spent elsewhere” “Crusoe Reservoir is a totally neglected gem” “Lake Weeroona is just a disgrace” D What does Council do well “Fancy bus stops and big screens, and should keep doing? ridiculously costly seating in ridiculous places” “Extensive play areas “Gardens always look beautiful and there are “Stupid things like what they have done to the Mall” for children in the centre beautiful walking tracks and places to enjoy” “Structures like the mall screens which aren’t of Bendigo” “Keep the public playgrounds looking good” utilised” “Maintain parks and recreation areas well” “Maintenance of Rosalind Park and other parks is exceptional” 6
Transport and roads What should Council spend “Beautifying ‘all’ the streets of Bendigo” “Continue to upgrade the roads to ensure traffic flows” more on? “Basic things: roads, footpaths, lights, proper planning for future” “Improvements to roads and parking facilities” “Routine maintenance” “The basics, roads, footpaths, general “Moving traffic” “More on roads being fixed” maintenance” “Town bypass, more dual lane roads” “Less exposure to trucks and heavy traffic” What is the most important “Ring road” T “Drains, roads and footpaths. Many seem to have fallen into disrepair these days” issue for the Council to take “Easy flow of people/traffic about the city” “Wider roads, more lanes to Huntly” into consideration when What should Council spend AF “Extra lanes to White Hills/Epsom and planning for the future? less on? Axedale” “Equal amenities for all areas. Those to the “Bus shelters that no one uses” “Parking areas for free to encourage more north in Epsom and Huntly feel as if they are shopping in the CBD” “Fancy bus stops and big screens, forgotten. Especially in regards to transport ridiculously costly seating in ridiculous places” and community/recreational facilities” What should we be doing more of? R “Bicycle access to the centre of Bendigo” “Having enough walking paths available to What should we be doing less of? D “Seal more roads” encourage people to be active” “Spending money last minute on roads - “Making walking tracks and pedestrian “Increased bike lanes, separated from cars budget better” friendly areas in small towns” etc, for increased cyclist safety across the “Quick fix repair road jobs” “Cycling infrastructure” region - not just in town” “Improving bad intersections and roads” “Public transport for urban fringe areas” “Road maintenance” “Road infrastructure and public transport to new areas eg, Junortoun” “Moving bus stops away from CBD to avoid people loitering” “Single lanes in and out from all new estates is pathetic” “Safer turning ‘right’ on main streets/roads” “Congested roads” 8
Transport and roads What does Council not do well and how should it change what it is doing? “Streetscape in Eaglehawk, streets off the highway are very poor, no footpaths, lack of drainage and crossovers” T “Basic things: roads, AF footpaths, lights, proper planning for the future” R D 9
City Centre What should Council spend more on? “Extensive play areas for children in the centre of Bendigo” Parking areas for free to encourage more shopping in the CBD” T “Removing the mall rats” Overall what is one AF thing Council should do differently and why? “Manage unsocial behaviour in the Mall. For safety and so as not to discourage visitors from returning” What should we be doing more of? R D “Moving bus stops away from CBD to avoid people loitering” “Cleaning the Mall up” What does Council do well and should keep doing? “Council does maintain the inner city areas well, but remember not everyone lives in the inner areas of Bendigo” 10
City Centre What should Council spend “Less money spent on unnecessary items such as ‘fancy’ benches in the mall” less on? “Frivolous wastes, eg. $28,000 seat” What does Council not “Things which add no long term value such as do well and how should it $30,000 seats” change what it is doing? “The seat in Hargreaves Street, a chair was T “Waste rate payers money on needless needed but the money could of been better projects. Spend way too much money in the spent elsewhere” CBD” AF “Going ahead with purchases, such as that ridiculous ‘seat’ - what a wicked waste of ratepayers money” “Fancy bus stops and “Fancy bus stops and big screens, ridiculously costly seating in ridiculous places” big screens, ridiculously costly seating in R “Stupid things like what they have done to the Mall” “Structures like the mall screens which aren’t ridiculous places” D utilised” “Constantly reworking existing infrastructure in the CBD” What should we be doing less of? “The chair incident” “Wasting money doing up the Mall or other places in the CBD” 11
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Internal process/bureaucracy Overall what is one What should we be doing What does Council not thing Council should do less of? do well and how should it differently and why? “Overseas trips” change what it is doing? “Employ forward thinking senior staff so there “Bickering” “Honesty and integrity” is a long term vision to work toward and stick “Squabbling” “Council needs to work collectively to achieve to that vision” desired outcomes” T “Infighting” “Make sure the decisions made do not “Fight and not use logistics, not really listen to negatively affect the majority” “Fighting between Councillors” what people want” AF “Infighting by Councillors” What should we be doing “Disruptive and nasty behaviour by “Very poor transparency, this should be paramount” more of? Councillors” “Wasting money on pursuing petty complaints “Being a bit more innovative in service “Control the behaviour of your Councillors” on Councillors” delivery” “Bickering internally” “Services for those in need” What should Council spend less on? R “Setting up gate keeping arrangements and barriers that stop people from doing great things” “Council needs to work collectively to achieve D “Less red tape” “Salaries, people sitting at desks. 700 “Talking with no results or follow up desired outcomes” employees and most are sitting at desks” information” “Expensive CEO wages” “Long and heavy Council processes that “Personal expenses” provide little to no value to city residents” “Non-productive staff” “Councillor wages” “Single focus departments” 13
Arts, events and tourism Overall what is one What does Council do well thing Council should do and should keep doing? differently and why? “Providing the public with events to attend over different holiday periods” “Manage unsocial behaviour in the Mall. For safety and so as not to discourage visitors “Good events around town” from returning” Fun events like the night market” T What should we be doing Events such as Summer in the Parks” more of? “Attracting food, wine and craft beer festivals AF is great” “Enhancing tourist attractions, more community events” What should Council spend “Community events” less on? “Events for young adolescent crowds” “The arts precinct. It should at least be close “Manage unsocial R to self funding” “Arts. In most cases the arts will still happen with minimal financial support” D behaviour in the Mall. For safety and so as not to discourage visitors from returning” 14
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Community and youth engagement/ development Overall what is one “Manage unsocial behaviour in the Mall. For What does Council do well safety and so as not to discourage visitors thing Council should do from returning” and should keep doing? differently and why? “Youth control” “Engaging with the communities that are more than 20km from the CBD” “Engage more with all levels of the community” What should we be doing “Community engagement” “Be more involved with two-way more of? Involving the community in decision making” T conversations” “Listening to residents” “More consultation with the community” What is the most important “Listening to ratepayers” issue for the Council to take AF “Schedule a community meeting so all their “Consulting with the community about what constituents can come and talk about any we actually want/need (this survey is a good into consideration when ideas or grievances they might have” start)” planning for the future? “Consultation freely” “Listening to the community” “Social inclusion” “Listen to the people” “Ratepayer consultation” “Ask community what we want instead of telling us what we need” R “Spending time with rural communities to understand their needs and views” “Our ageing population and how we will incorporate them into our community” “The health and wellbeing of the whole D “Address issues of racism and bigotry at the “Listening to smaller groups and trying to community. Helping to make the lives of root cause” incorporate some of their ideas” all the community better, but particular the “Have real consultation with the public” “Mental health awareness” disadvantaged” “Involve community” “Helping homeless” What should we be doing “Providing a thorough plan to the community “Looking after elderly” less of? with real solutions that will actually have the “Community events” “Disregarding residents’ opinions!” ability to work” “Events for young adolescent crowds” 16
Community and youth engagement/ development What does Council not do well and how should it change what it is doing? “It needs to listen to the silent majority more than it does the squeaky wheels” “It doesn’t listen to the residents and it’s long T past time they did” “No listen to the people” AF “Consultation and representation of community values” “The Council does not respond to public opinion” “Needs to listen to the people especially in outer areas” “Provide spaces for young people” R D “Listening to smaller groups and trying to incorporate some of their ideas” 17
Town planning and development Overall what is one thing Council should do differently and why? “Improve planning for the future renewal (replacement) and maintenance of assets” T “Think beyond just the Bendigo urban area” “Don’t push through plans that someone stands to make financial gain from or thought AF was a good idea without doing research” “Make sure the decisions made do not negatively affect the majority” What should we be doing more of? R “Basic things: roads, footpaths, lights, proper planning for future” D “Think beyond just the Bendigo urban area” 18
Town planning and development What should we be doing “Allowing expansion of residential areas into farm and bushland” less of? “Approving ridiculous small subdivisions and “Less conventional subdivisions” not planning for the growth prior to accepting” “No ‘urban sprawl’ where greenfield subdivisions extend incessantly beyond the urban area into rural and farmland areas” “Approving new T “Approving new communities without having communities without the infrastructure in place to support anything having the infrastructure AF but cars” “Enabling suburban expansion” in place to support “Urban sprawl, subdivision” anything but cars” “Giving building permission to constructions that are unsustainable” R What does Council not do well and how should it D change what it is doing? “Overbuilding approvals in semi-rural areas” “Trying to squeeze residential properties into green areas within the inner Bendigo communities” “Stop wasting money, projects need to have better planning” “Council does not plan subdivisions well” “Infrastructure for new housing development” 19
Public safety What should Council spend more on? “Spaces where people feel comfortable and safe” Overall what is one T thing Council should do differently and why? AF “Protect our locals, make Bendigo safe again” “Manage unsocial behaviour in the Mall. For safety and so as not to discourage visitors from returning” “Spaces where people feel comfortable and R D safe” 20
Waste services What does Council do well and should keep doing? “Recycling, mulch collection, and other environmental considerations” “Green waste recycling is such a fantastic service” T “The waste management services and general tidiness of the town is commendable” AF “Green waste recycling is such a fantastic service” R D 21
Community facilities and projects What should Council spend What does Council not more on? do well and how should it “Infrastructure keeping a community town change what it is doing? feel” “Facilities not equally provided” What should Council spend “Appropriately spreading funding across T Bendigo. It should be overall areas not just less on? selected ones” “Building unnecessary items that the public AF wont appreciate or use” “Big ticket items, we just don’t need any more “Keeping existing at the moment, maintain the ones we have” community facilities well What should we be doing maintained” more of? “Looking after the community assets you have” R D “Keeping existing community facilities well maintained” What should we be doing less of? “Feel good projects that produce no tangible result” 22
Local economy What should Council spend more on? “Unemployment and buy local initiatives” What is the most important issue for the Council to take T into consideration when planning for the future? AF “Support of local businesses” “The serious lack of full time employment opportunities for young people. We need to encourage sustainable industries and business to Bendigo and stimulate real jobs R growth” “More jobs” D “Making Bendigo’s economy more independent and resilient to change” “Shopping precinct growth” “Making Bendigo’s economy more independent and resilient to change” 23
Other comments What should Council spend “Spending on things that seem to be a big waste without consultation and long term less on? thinking/planning” “Stupid ideas that only benefit a small minority of the city” What does Council do well “Outdated, underutilised, no longer relevant and should keep doing? infrastructure that the rate paying public don’t “Nothing evident” T event use!” “Not sure” “Let’s just stop changing infrastructure” “Nothing I am aware of” AF What should we be doing less of? “Spending on things “Spend money on unnecessary ventures” “Waste money to help a few” that seem to be a big waste without ratepayers” “Wasting money in unnecessary spending” R “Spending on items that do not add value for consultation and long term thinking/planning” D What does Council not do well and how should it change what it is doing? “Spend more wisely” “Wasting money on frivolous and unwanted things” 24
D R AF T 25
Locality distribution of survey respondents T AF R D 26
Survey theme: What do you love about living in the City of Greater Bendigo? T AF R D 27
Survey theme: What is the most important issue for Council to take into consideration when planning for the future? T AF R D 28
Survey theme: What does Council do well and should keep doing? T AF R D 29
Survey theme: What does Council not do well and how should it change what it is doing? T AF R D 30
Survey theme: What should we be doing more of? T AF R D 31
Survey theme: What should we be doing more of? T AF R D 32
Survey theme: Overall, what is the one thing that you think Council could do differently in the future and why? T AF R D 33
Survey theme: What should Council spend more on? T AF R D 34
Survey theme: What should Council spend less on? T AF R D 35
36 D R AF T
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