DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021

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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
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Summary of community feedback
Greater Bendigo Community Plan 2017-2021
DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
Introduction                                       The survey way made available online for the
                                                   City of Greater Bendigo website and reply-
A wide range of activities was conducted,          paid hard copies were made available at
mainly during February 2017, to enable             community meetings and when requested.
engagement of community members in                 To guarantee complete anonymity, the survey
thinking about and reporting back on their         was made available through Survey Monkey,
priorities for the future of Greater Bendigo. In   an online application.
the first instance this information was sought
by Council to inform the development of the        Facebook - the survey was made available
new Community Plan 2017-2021 (Council              as a link from The City of Greater Bendigo’s
Plan). As with the other information and           Facebook page and a series of advertising
feedback we get from community members             posts was made to increase participation
when developing new plans and strategies,          Postcards - these were printed with similar

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this information will be useful for a number of    question to the survey, but in a briefer
additional future planning activities across the   format. These were available for completion
City of Greater Bendigo.                           at Council buildings including Lyttleton

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                                                   Terrace, Hopetoun Mill, Bendigo Library
Activities conducted                               and Heathcote Office. Postcards with reply-
A survey was prepared which asked a range          paid envelopes were made available and
of questions about what people love about          community meetings.
Greater Bendigo, what Council is doing well        Postcards were distributed at a wide range
and what should be changed, and what

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Council should spend more or less on. This
survey also sought information about people’s
top 5 priorities for the future, their age and
                                                   of community events including 10 Summer
                                                   in the Parks events, six community sessions
                                                   in the parks, showgrounds market, Huntly
                                                   Family Fun Day, and some Councillors
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what they love in the municipality.                encouraged people to provide feedback

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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
How Greater Bendigo had their say

MEETINGS             LISTENING               POSTCARDS             SURVEYS                 ONLINE                 PRINT
                       POSTS

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     68                   1.5                    410                  549                51,345               Notices, articles,
                                                                                                                updates, and
                                                                                                               flyers in public
 People attended       Days open house          Postcards           Respondents to        People reached
  two community      listening post at the   submitted allowing    online and paper      through Facebook     and community
 workshops at the       Bendigo Library         community         surveys specifically         posts             newspapers
Ulumbarra Theatre

     15                            R          members to have
                                                 their say

                                             12,000
                                                                  targeting residents
                                                                     in rural areas
                                                                                          1,656
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                                                                                           Visitors to the
Community group                                                                          project’s web page
meetings including                            Were reached in
rural communities                            seeking responses

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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
Public Open Spaces

What should Council spend                       “Parks and recreational areas are well              What should we be doing
                                                maintained”
more on?                                                                                            less of?
“Quality accessible public space”               What is the most important                          “The chair incident”
“Pools, playgrounds, walking tracks,            issue for the Council to take                       “Wasting money doing up the Mall or other
playgroups, and kids and family activities”     into consideration when                             places in the CBD”
“BBQs, bike paths, playgrounds”                 planning for the future?                            “Less money spent on unnecessary items

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“Maintain well our public spaces”                                                                   such as ‘fancy’ benches in the mall”
                                                “Equal amenities for all areas. Those to the
“Extensive play areas for children in the       north in Epsom and Huntly feel as if they are       What does Council not

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centre of Bendigo”                              forgotten. Especially in regards to transport
                                                and community/recreational facilities”              do well and how should it
Overall what is one                                                                                 change what it is doing?
thing Council should do                         What should Council spend                           “Poor play spaces. More shade and trees
differently and why?                            less on?                                            throughout”

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“A public space for youth. Move the skate
park, this will get youth out of the mall”
                                                “The seat in Hargreaves Street, a chair was
                                                needed but the money could of been better
                                                spent elsewhere”
                                                                                                    “Crusoe Reservoir is a totally neglected gem”
                                                                                                    “Lake Weeroona is just a disgrace”
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What does Council do well                       “Fancy bus stops and big screens,
and should keep doing?                          ridiculously costly seating in ridiculous places”      “Extensive play areas
“Gardens always look beautiful and there are
                                                “Stupid things like what they have done to the
                                                Mall”
                                                                                                      for children in the centre
beautiful walking tracks and places to enjoy”
                                                “Structures like the mall screens which aren’t        of Bendigo”
“Keep the public playgrounds looking good”
                                                utilised”
“Maintain parks and recreation areas well”
“Maintenance of Rosalind Park and other
parks is exceptional”

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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
Transport and roads

What should Council spend                       “Beautifying ‘all’ the streets of Bendigo”        “Continue to upgrade the roads to ensure
                                                                                                  traffic flows”
more on?                                        “Basic things: roads, footpaths, lights, proper
                                                planning for future”                              “Improvements to roads and parking facilities”
“Routine maintenance”
                                                “The basics, roads, footpaths, general            “Moving traffic”
“More on roads being fixed”                     maintenance”                                      “Town bypass, more dual lane roads”
“Less exposure to trucks and heavy traffic”
                                                What is the most important                        “Ring road”

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“Drains, roads and footpaths. Many seem to
have fallen into disrepair these days”          issue for the Council to take                     “Easy flow of people/traffic about the city”

“Wider roads, more lanes to Huntly”             into consideration when                           What should Council spend

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“Extra lanes to White Hills/Epsom and           planning for the future?                          less on?
Axedale”                                        “Equal amenities for all areas. Those to the      “Bus shelters that no one uses”
“Parking areas for free to encourage more       north in Epsom and Huntly feel as if they are
shopping in the CBD”                                                                              “Fancy bus stops and big screens,
                                                forgotten. Especially in regards to transport
                                                                                                  ridiculously costly seating in ridiculous places”
                                                and community/recreational facilities”
What should we be doing
more of?                                R       “Bicycle access to the centre of Bendigo”
                                                “Having enough walking paths available to
                                                                                                  What should we be doing
                                                                                                  less of?
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“Seal more roads”                               encourage people to be active”
                                                                                                  “Spending money last minute on roads -
“Making walking tracks and pedestrian           “Increased bike lanes, separated from cars        budget better”
friendly areas in small towns”                  etc, for increased cyclist safety across the
                                                                                                  “Quick fix repair road jobs”
“Cycling infrastructure”                        region - not just in town”

“Improving bad intersections and roads”         “Public transport for urban fringe areas”

“Road maintenance”                              “Road infrastructure and public transport to
                                                new areas eg, Junortoun”
“Moving bus stops away from CBD to avoid
people loitering”                               “Single lanes in and out from all new estates
                                                is pathetic”
“Safer turning ‘right’ on main streets/roads”
                                                “Congested roads”
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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
Transport and roads

What does Council not
do well and how should it
change what it is doing?
“Streetscape in Eaglehawk, streets off the
highway are very poor, no footpaths, lack of
drainage and crossovers”

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   “Basic things: roads,

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  footpaths, lights, proper
  planning for the future”

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DRAFT Summary of community feedback Greater Bendigo Community Plan 2017-2021
City Centre

What should Council spend
more on?
“Extensive play areas for children in the
centre of Bendigo”
Parking areas for free to encourage more
shopping in the CBD”

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“Removing the mall rats”

Overall what is one

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thing Council should do
differently and why?
“Manage unsocial behaviour in the Mall. For
safety and so as not to discourage visitors
from returning”

What should we be doing
more of?
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“Moving bus stops away from CBD to avoid
people loitering”
“Cleaning the Mall up”

What does Council do well
and should keep doing?
“Council does maintain the inner city areas
well, but remember not everyone lives in the
inner areas of Bendigo”
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City Centre

What should Council spend                           “Less money spent on unnecessary items
                                                    such as ‘fancy’ benches in the mall”
less on?
“Frivolous wastes, eg. $28,000 seat”                What does Council not
“Things which add no long term value such as        do well and how should it
$30,000 seats”                                      change what it is doing?
“The seat in Hargreaves Street, a chair was

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                                                    “Waste rate payers money on needless
needed but the money could of been better           projects. Spend way too much money in the
spent elsewhere”                                    CBD”

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“Going ahead with purchases, such as that
ridiculous ‘seat’ - what a wicked waste of
ratepayers money”                                     “Fancy bus stops and
“Fancy bus stops and big screens,
ridiculously costly seating in ridiculous places”
                                                     big screens, ridiculously
                                                     costly seating in
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“Stupid things like what they have done to the
Mall”
“Structures like the mall screens which aren’t
                                                     ridiculous places”
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utilised”
“Constantly reworking existing infrastructure
in the CBD”

What should we be doing
less of?
“The chair incident”
“Wasting money doing up the Mall or other
places in the CBD”

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Internal process/bureaucracy

Overall what is one                              What should we be doing                         What does Council not
thing Council should do                          less of?                                        do well and how should it
differently and why?                             “Overseas trips”                                change what it is doing?
“Employ forward thinking senior staff so there   “Bickering”                                     “Honesty and integrity”
is a long term vision to work toward and stick   “Squabbling”                                    “Council needs to work collectively to achieve
to that vision”                                                                                  desired outcomes”

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                                                 “Infighting”
“Make sure the decisions made do not                                                             “Fight and not use logistics, not really listen to
negatively affect the majority”                  “Fighting between Councillors”
                                                                                                 what people want”

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                                                 “Infighting by Councillors”
What should we be doing                          “Disruptive and nasty behaviour by
                                                                                                 “Very poor transparency, this should be
                                                                                                 paramount”
more of?                                         Councillors”
                                                                                                 “Wasting money on pursuing petty complaints
“Being a bit more innovative in service          “Control the behaviour of your Councillors”     on Councillors”
delivery”
                                                 “Bickering internally”
“Services for those in need”

What should Council spend
less on?
                                       R         “Setting up gate keeping arrangements and
                                                 barriers that stop people from doing great
                                                 things”
                                                                                                    “Council needs to work
                                                                                                   collectively to achieve
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                                                 “Less red tape”
“Salaries, people sitting at desks. 700
                                                 “Talking with no results or follow up
                                                                                                   desired outcomes”
employees and most are sitting at desks”
                                                 information”
“Expensive CEO wages”
                                                 “Long and heavy Council processes that
“Personal expenses”                              provide little to no value to city residents”
“Non-productive staff”
“Councillor wages”
“Single focus departments”

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Arts, events and tourism

Overall what is one                           What does Council do well
thing Council should do                       and should keep doing?
differently and why?                          “Providing the public with events to attend
                                              over different holiday periods”
“Manage unsocial behaviour in the Mall. For
safety and so as not to discourage visitors   “Good events around town”
from returning”                               Fun events like the night market”

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What should we be doing                       Events such as Summer in the Parks”

more of?                                      “Attracting food, wine and craft beer festivals

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                                              is great”
“Enhancing tourist attractions, more
community events”                             What should Council spend
“Community events”                            less on?
“Events for young adolescent crowds”          “The arts precinct. It should at least be close

   “Manage unsocial
                                        R     to self funding”
                                              “Arts. In most cases the arts will still happen
                                              with minimal financial support”
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  behaviour in the Mall.
  For safety and so as not
  to discourage visitors
  from returning”

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Community and youth engagement/
development
Overall what is one                               “Manage unsocial behaviour in the Mall. For    What does Council do well
                                                  safety and so as not to discourage visitors
thing Council should do                           from returning”                                and should keep doing?
differently and why?                              “Youth control”                                “Engaging with the communities that are more
                                                                                                 than 20km from the CBD”
“Engage more with all levels of the
community”                                        What should we be doing                        “Community engagement”
“Be more involved with two-way                    more of?                                       Involving the community in decision making”

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conversations”                                    “Listening to residents”
“More consultation with the community”
                                                                                                 What is the most important
                                                  “Listening to ratepayers”
                                                                                                 issue for the Council to take

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“Schedule a community meeting so all their        “Consulting with the community about what
constituents can come and talk about any          we actually want/need (this survey is a good   into consideration when
ideas or grievances they might have”              start)”                                        planning for the future?
“Consultation freely”                             “Listening to the community”                   “Social inclusion”
“Listen to the people”                            “Ratepayer consultation”
“Ask community what we want instead of
telling us what we need”                R         “Spending time with rural communities to
                                                  understand their needs and views”
                                                                                                 “Our ageing population and how we will
                                                                                                 incorporate them into our community”
                                                                                                 “The health and wellbeing of the whole
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“Address issues of racism and bigotry at the      “Listening to smaller groups and trying to     community. Helping to make the lives of
root cause”                                       incorporate some of their ideas”               all the community better, but particular the
“Have real consultation with the public”          “Mental health awareness”                      disadvantaged”

“Involve community”                               “Helping homeless”                             What should we be doing
“Providing a thorough plan to the community       “Looking after elderly”                        less of?
with real solutions that will actually have the
                                                  “Community events”                             “Disregarding residents’ opinions!”
ability to work”
                                                  “Events for young adolescent crowds”

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Community and youth engagement/
                                                                         development
What does Council not
do well and how should it
change what it is doing?
“It needs to listen to the silent majority more
than it does the squeaky wheels”
“It doesn’t listen to the residents and it’s long

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past time they did”
“No listen to the people”

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“Consultation and representation of
community values”
“The Council does not respond to public
opinion”
“Needs to listen to the people especially in
outer areas”
“Provide spaces for young people”         R
                                         D
   “Listening to smaller
  groups and trying to
  incorporate some of their
  ideas”

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Town planning and development

Overall what is one
thing Council should do
differently and why?
“Improve planning for the future renewal
(replacement) and maintenance of assets”

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“Think beyond just the Bendigo urban area”
“Don’t push through plans that someone
stands to make financial gain from or thought

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was a good idea without doing research”
“Make sure the decisions made do not
negatively affect the majority”

What should we be doing
more of?
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“Basic things: roads, footpaths, lights, proper
planning for future”
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  “Think beyond just the
  Bendigo urban area”

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Town planning and development

What should we be doing                           “Allowing expansion of residential areas into
                                                  farm and bushland”
less of?                                          “Approving ridiculous small subdivisions and
“Less conventional subdivisions”                  not planning for the growth prior to accepting”
“No ‘urban sprawl’ where greenfield
subdivisions extend incessantly beyond the
urban area into rural and farmland areas”            “Approving new

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“Approving new communities without having           communities without
the infrastructure in place to support anything
                                                    having the infrastructure

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but cars”
“Enabling suburban expansion”                       in place to support
“Urban sprawl, subdivision”                         anything but cars”
“Giving building permission to constructions
that are unsustainable”

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What does Council not
do well and how should it
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change what it is doing?
“Overbuilding approvals in semi-rural areas”
“Trying to squeeze residential properties
into green areas within the inner Bendigo
communities”
“Stop wasting money, projects need to have
better planning”
“Council does not plan subdivisions well”
“Infrastructure for new housing development”

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Public safety

What should Council spend
more on?
“Spaces where people feel comfortable and
safe”

Overall what is one

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thing Council should do
differently and why?

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“Protect our locals, make Bendigo safe again”
“Manage unsocial behaviour in the Mall. For
safety and so as not to discourage visitors
from returning”

   “Spaces where people
  feel comfortable and
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  safe”

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Waste services

        What does Council do well
        and should keep doing?
        “Recycling, mulch collection, and other
        environmental considerations”
        “Green waste recycling is such a fantastic
        service”

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        “The waste management services and
        general tidiness of the town is commendable”

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           “Green waste recycling
          is such a fantastic
          service”
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Community facilities and projects

What should Council spend                        What does Council not
more on?                                         do well and how should it
“Infrastructure keeping a community town         change what it is doing?
feel”
                                                 “Facilities not equally provided”
What should Council spend                        “Appropriately spreading funding across

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                                                 Bendigo. It should be overall areas not just
less on?                                         selected ones”
“Building unnecessary items that the public

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wont appreciate or use”
“Big ticket items, we just don’t need any more      “Keeping existing
at the moment, maintain the ones we have”
                                                   community facilities well
What should we be doing                            maintained”
more of?
“Looking after the community assets you
have”                                  R
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“Keeping existing community facilities well
maintained”

What should we be doing
less of?
“Feel good projects that produce no tangible
result”

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Local economy

        What should Council spend
        more on?
        “Unemployment and buy local initiatives”

        What is the most important
        issue for the Council to take

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        into consideration when
        planning for the future?

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        “Support of local businesses”
        “The serious lack of full time employment
        opportunities for young people. We need
        to encourage sustainable industries and
        business to Bendigo and stimulate real jobs

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        “More jobs”
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        “Making Bendigo’s economy more
        independent and resilient to change”
        “Shopping precinct growth”

           “Making Bendigo’s
          economy more
          independent and
          resilient to change”
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Other comments

What should Council spend                          “Spending on things that seem to be a big
                                                   waste without consultation and long term
less on?                                           thinking/planning”
“Stupid ideas that only benefit a small minority
of the city”                                       What does Council do well
“Outdated, underutilised, no longer relevant       and should keep doing?
infrastructure that the rate paying public don’t   “Nothing evident”

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event use!”
                                                   “Not sure”
“Let’s just stop changing infrastructure”
                                                   “Nothing I am aware of”

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What should we be doing
less of?                                              “Spending on things
“Spend money on unnecessary ventures”
“Waste money to help a few”
                                                     that seem to be a
                                                     big waste without
ratepayers”
“Wasting money in unnecessary spending”
                                        R
“Spending on items that do not add value for
                                                     consultation and long
                                                     term thinking/planning”
                                       D
What does Council not
do well and how should it
change what it is doing?
“Spend more wisely”
“Wasting money on frivolous and unwanted
things”

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Locality distribution of survey respondents

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Survey theme: What do you love about
   living in the City of Greater Bendigo?

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Survey theme: What is the most important issue for Council
to take into consideration when planning for the future?

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Survey theme: What does Council do well
                and should keep doing?

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Survey theme: What does Council not do well and
how should it change what it is doing?

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Survey theme: What should we be
                   doing more of?

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Survey theme: What should we be
doing more of?

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Survey theme: Overall, what is the one thing that you
think Council could do differently in the future and why?

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Survey theme: What should Council
spend more on?

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                      AF
                R
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Survey theme: What should Council
                    spend less on?

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