Donegal Digital Innovation Company Innovation Manager December 2018 Information for Candidates - Donegal County Council
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Donegal Digital Innovation Company
Innovation Manager
December 2018
Information for Candidates
1 Donegal Digital Innovation Company- Innovation ManagerBackground
The Inishowen Digital Innovation Hub (IDIH) is a focus for connecting Inishowen
to the wider regional tech ecosystem to provide a range of innovation,
technology transfer and enterprise support services from LYIT/IDIH, IDA, EI and
LEO to potential start-ups and to existing small businesses in more traditional
sectors to help improve their processes, products, services, marketing and sales.
It aims to be a focus for increasing the level of digital innovation, education and
training in Inishowen communities as a basis for further employment and job
creation. It also helps to meet the local demand from small digital enterprises
and entrepreneurs for small office/co-working space and the demand from MNOs
in the Letterkenny Digital Cluster and the wider North West City Region for high
quality, attractive e-work space nearer to where existing and potential highly
skilled workers reside.
The aim of the Hub, over the period 2019 – 2021, is to equip the Inishowen
Peninsula in County Donegal with the innovation capacity to create more jobs
and new tech enterprises.
Specific objectives are to:
1. Integrate the enterprise sectors in Inishowen into the region’s wider
innovation ecosystem.
2. Increase the uptake of innovation and entrepreneurship services in
enterprises
3. Stimulate the private sector to increase the supply of suitable tech
property solutions
The main outputs, to be delivered over the same period will be:
1. an operational digital innovation hub;
2. a functioning innovation ecosystem;
3. a working partnership model effectively delivering innovation services to
enterprises;
4. a small cluster of digital companies;
5. a living lab demonstrating applications of digital technology to enterprises
Key expected results are;
56 new technology jobs in the hub after three years (171 after five
years);
8 new tech enterprises operating out of the hub after 3 years (14 after 5
years);
20 enterprises completing the Innovation Voucher scheme;
6 enterprises introducing new e-business models;
4 potential entrepreneurs attending New Frontiers;
15 enterprises introducing applying research in their business
processes/model;
50 teachers trained to deliver tech education;
20 students carrying out ICT degrees remotely.
An important impact is 100 additional technology jobs (after 5 years) in
Multinational Corporations (MNCs) outside the hub on property supplied by the
private sector. The Innovation Manager will be responsible for ensuring
achievement of the project’s 3-year aim, objectives, outputs and results and the
management of the hub on a day-to-day basis.
Donegal Digital Innovation Company- Innovation Manager 21. The Position This recruitment competition is being facilitated by Donegal County Council on behalf of the Donegal Digital Innovation Company (DDIC). DDIC is seeking applications from suitably qualified candidates with relevant experience for the position of Innovation Manager. It is proposed to form a panel of qualified candidates from which this vacancy will be filled. The work plan and budget agreed with Enterprise Ireland (EI) includes the appointment of an Innovation Manager on a fixed term contract for a 3-year period. Please note that the contract will be dependant on the envisaged funding stream being realised. The DDIC will confirm with the successful candidate prior to appointment any specific conditions attached to the terms and conditions of the contract offered. 2. Role, Duties & Responsibilities The Innovation Manager will be responsible for ensuring achievement of the project’s 3-year aim, objectives, outputs and results and the management of the hub on a day-to-day basis. The successful candidate shall report to the Donegal Digital Innovation Board. A non-exhaustive list of duties is provided below: (a) Innovation Services Programme Successfully implement the project’s 3-year Innovation Services Programme. This includes collaborating and negotiating with other public sector organisations to design and deliver each of the services according to a fixed timetable over a three-year period. These services are in the following eight categories: Building enterprise awareness Enterprise needs assessment Startup services Office solutions Financing enterprises Enterprises on the web Innovation Shops (Open Innovation/Living Labs) Digital skills for all See Appendix A for an overview of the Innovation Services Programme. 3 Donegal Digital Innovation Company- Innovation Manager
(b) Tech Investment in Inishowen
Develop, implement and monitor a successful marketing plan to attract
suitable clients to the hub
Successfully use the hub to market Inishowen as a location for tech
investment and innovation
(c) Innovation Collaboration
Collaborate effectively with development agencies, community and 3rd
level to design and arrange the delivery of the various services in the
Innovation Services Catalogue (see 1 above)
Collaborate with CoLab and other hub managers to jointly identify
opportunities for cooperation and design and delivery of joint services.
Collaborate successfully with the Inishowen development, community and
schools, including on a cross border basis, to implement the digital skills
services envisaged in the Innovation Services Programme
(d) Hub Branding
Animate the atmosphere of the hub to create a lively, attractive, tech
environment
Maintaining the appearance & presentation, cleanliness, and operation of
the hub
Effectively present the hub at presentations and meetings
(e) Manage Hub Clients
Process queries; receive and meet; assess needs; client programme
development and review; process occupancy licenses; invoice
(f) Hub Operations
Operate, manage and review hub client and operational processes, policies
and systems
Client Processes: Accounting; financial procedures; web and social
media; Client Relationship Management; Client appointments; Room and
Facilities booking system; Innovation services scheduling and booking
Building Processes: Health & Safety; Emergency Procedures; First Aid
Arrangements; Portable Appliance Testing (PAT); Security; Opening hours
(including out-of-hours); Vehicle Parking; Cleaning; Catering;
Housekeeping; Waste Management; Energy Management; Maintenance
Requests
Donegal Digital Innovation Company- Innovation Manager 4(g) Reporting
Reporting on an ongoing basis to the DDIC Board and preparing suitable
monthly financial, client performance and marketing reports as required.
(h) Staff Supervision
Supervise any other staff as directed by the DDIC Board.
3. Particulars of the Post
(a) General
The employer will be Donegal Digital Innovation Company (DDIC). The
Successful candidate will be offered a temporary fixed term contract for a period
of 3 years.
(b) Probation
Successful candidates shall be required to be on probation for an initial period as
determined by Donegal Digital Innovation Company. This period may be
extended at the discretion of the Board.
(c) Remuneration
The annual salary is €60,000 for the duration of the three year fixed term
contract.
(d) Base
The base for the post of Innovation Manager will be Buncrana.
(e) Residence
Holders of the post shall reside in the district in which their duties are to be
performed or within a reasonable distance thereof.
(f) Working Hours
The Employee shall carry out his/her duties over a minimum period of 37 hours
per week in order to meet the needs of DDIC and the Employee shall not be
entitled to receive any additional remuneration for work done outside his/her
normal hours of work but shall be entitled to reasonable time off in lieu in
agreement with the Board.
Without prejudice to the above, the employee may not exceed a limit of more
than five days time-in-lieu accrued without the express permission of the Board.
DDIC’s holiday year shall run from 1 January, and the Employee shall (in
addition to public holidays) be entitled to 25 days holiday in each holiday year to
accrue month by month and to be taken at a time or times convenient to DDIC.
5 Donegal Digital Innovation Company- Innovation ManagerThe Employee may not without the consent of the Board carry forward any
unused part of his/her holiday entitlement or time-in-lieu (see Hours of
Employment above) to a subsequent holiday year.
The Employee shall be entitled to payment in lieu of holidays accrued but not
taken at the date of termination of employment.
The role may involve some travel, with some trips involving overnight stays and
associated costs covered by the appropriate allowances.
4. Qualifications & Requirement of the Post
(a) Character
Candidates shall be of good character.
(b) Health
Candidates shall be in a state of health such as would indicate a reasonable
prospect of ability to render regular and efficient service. Successful candidates
may be required to undergo a medical examination at the discretion of the
Donegal Digital Innovation Company.
(c) Education & Experience
On the latest date for receipt of completed application forms, candidates shall
have:
1) An Honours Degree (level 8) in Business or an equivalent relevant
qualification.
2) At least 5 years appropriate post degree qualification experience in a “tech”
or “digital” innovation (public or private), marketing or business development
environment.
3) Experience of working with entrepreneurs in the public or private sector,
and/or working in new service or product development teams in the private
tech sector.
4) Knowledge of area-based public innovation and/or entrepreneurship
programmes for enterprises
5) A full clean driving licence and use of a car
Any of the following qualifications, while not essential, would also be
desirable:
1) Previous supervisory or management experience in an innovation or business
environment
2) A postgraduate degree qualification in Entrepreneurship or similar
3) Experience in project and relationship management.
Donegal Digital Innovation Company- Innovation Manager 64) Excellent organisational, administration and communication skills.
5) Demonstrate an understanding of the contemporary challenges facing high
potential start-ups.
6) Experience of supporting high potential start-up businesses.
5. Recruitment Process
A. Application Form
Applications must be made on the official application form and all
sections of the form must be fully completed.
Please do not submit a CV with your application. Only information
contained in the application form will be considered when assessing a
candidate’s suitability for the post.
Applications must be submitted as an e mail attachment only in word
or PDF format to vacancies@donegalcoco.ie
Applications must be received by the deadline specified on the form.
B. Short-Listing
Candidates may be short-listed for interview on the basis of information
supplied. In the event of a short-listing exercise being required, an Expert Panel
will convene to examine and assess the application forms against a set of pre-
determined criteria, based on the requirements of the job. It is therefore in your
own interest to provide a detailed and accurate account of your qualifications
and experience on the application form.
Where it is considered that it would be reasonable not to admit all candidates to
the interview, by reason of the number of applications received and the general
standard of knowledge, training or experience of the candidates, only persons
likely to attain a standard sufficient for selection and recommendation for
appointment shall be called for interview.
The admission of a person to a competition, or invitation to attend an
interview, is not to be taken as implying that Donegal Digital Innovation
Company is satisfied that such a person fulfils the requirements of the
position.
7 Donegal Digital Innovation Company- Innovation ManagerC. Right to Information and Review
On behalf of Donegal Digital Innovation Company, Donegal County Council is
committed to offering feedback and information to candidates. Any candidate
who wishes to do so may request to have a decision or the process reviewed.
Any such request must be submitted in writing, stating the grounds of the
request and this must be submitted to the HR Dept, Donegal Co. Council, Three
Rivers Centre, Lifford, Co. Donegal within five working days of the date of
notification of a relevant decision.
D. Confidentiality
Subject to the provisions of the Freedom of Information Act 2014, applications
will be treated in strict confidence.
E. Other
This appointment is subject to satisfactory checks with regard to references,
qualifications, medical examinations, and Garda Vetting, as applicable.
F. Canvassing Will Disqualify
Any attempt by a candidate (or by any persons acting on their behalf) to
canvass or otherwise influence any member of the Board of Donegal Digital
Innovation Company, or any officer of the Council (or persons nominated by it to
interview or examine applicants) in the candidate’s favour, either directly or
indirectly, by means of written communication or otherwise, will automatically
disqualify the applicant for consideration for the position.
Donegal Digital Innovation Company- Innovation Manager 8Appendix A: Client Innovation Services Programme
Capacity Building
Category Delivery Actor Target Audience
Service
Hub Staff, Chamber of
Project awareness
Commerce, Inishowen
Building briefings for Inishowen Inishowen business
Development Company
Enterprise business
(IDC)
Awareness
Enterprise Taster Enterprises, entrepreneurs, hub
Hub Staff
Workshops clients
Initial consultation to
Enterprise
determine needs and/or
Needs Enterprises, entrepreneurs, hub
sign-posting to Hub Staff
Assessment clients
appropriate agency
(CoLab, EI, LEO, Hub)
Business Idea Screening
Hub Staff, CoLab, EI, Enterprises, entrepreneurs, hub
Startup (preliminary, including
LEO clients
Services Competitive Start)
Enterprises, entrepreneurs, hub
New Frontiers Hosting CoLab, EI
clients
Small Office (2-3 Enterprises, entrepreneurs,
Hub Staff, CoLab
persons) startups, hub clients
Hot-desking/desk (1 Enterprises, entrepreneurs,
Hub Staff, CoLab
Office Solutions person) startups, hub clients
FDI MNC Landing Office
Hub Staff, CoLab MNCs, small digital companies
(12 persons)
Hub Staff, IDA,
MNC Property Offering Chamber of Commerce,
MNCs, medium tech enterprises
(100 persons) Property Owners,
CoLab, Catalyst Inc.
Enterprise Development/
Hub Staff, EI, LEO, Enterprises, entrepreneurs,
Startup Introduction to
ERNACT startups, hub clients
Financing Financing
Enterprise New Service
Enterprises, hub clients
Development (Innovation Wisar, IDA
Vouchers)
Enterprises, entrepreneurs,
Investment Finance WestBIC
startups, hub clients
Digital Business
LEO, ERNACT,
Enterprises on Processes training Enterprises, entrepreneurs,
Inishowen Community
the Web courses (intro + startups, hub clients
Media
advanced)
e-business web solutions LEO Enterprises
ERNACT, Donegal CC
(Property Mgt.), LYIT Enterprises, entrepreneurs,
ICT in Low Carbon
(Eng), Sligo IT, Ulster startups, hub clients,
solutions for enterprises
University, Queens researchers
Living Labs
University
Applied
Enterprises (food/fish
Research Use of digital solutions in
ERNACT, LEO, processors, entrepreneurs,
Demonstrator the agrifood/ fishing
LYIT/Wisar, PEM startups, hub clients,
value chain
researchers,
Use of sensors, big data ERNACT, Donegal CC, Enterprises (engineering),
in developing for LYIT/Wisar, INSIGHT entrepreneurs, startups, hub
9 Donegal Digital Innovation Company- Innovation ManagerCapacity Building
Category Delivery Actor Target Audience
Service
developing Internet of Institute clients, researchers
Things (IoT) solutions
Use of digital media Visitor Attraction Operators
platforms for developing ERNACT, LYIT (Design (public and private),
3D visitor attractions & Engineering), Ulster Enterprises, entrepreneurs,
(historical and cultural University startups, hub clients,
materials) researchers
Use of public open data Enterprises, entrepreneurs,
ERNACT, Donegal CC,
reservoirs for developing startups, hub clients,
LYIT, INSIGHT
new information services researchers
LYIT (Design Dept.),
Design for Enterprises &
Inishowen Primary and secondary teachers
Maker Labs
Development, ETB
LYIT (Computing),
Coding for Teachers Inishowen Development Primary and secondary teachers
ETB
LYIT (Eng.)
Digital Skills for Robotics Inishowen Primary and secondary teachers
All Development, ETB
LYIT (Business),
Entrepreneurship for
Inishowen Primary and secondary teachers
Students
Development, ETB
Inishowen Community
Digital Media Media, Inishowen Primary and secondary teachers
Development, ETB, LYIT
Degree course (blended LYIT, Inishowen Students (incl. excluded and
learning) Development mature), hub clients, tech MNCs
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