Doing Business in Malaysia 2017 / 2018 - BRITISH MALAYSIAN CHAMBER OF COMMERCE - UK-ASEAN Business Council
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BRITISH MALAYSIAN CHAMBER OF COMMERCE Doing Business in Malaysia 2017 / 2018 Unlocking Opportunities 1
Foreword Aurelia Silva Executive Director British Malaysian Chamber of Commerce (BMCC) As a nation built on an ideological bedrock that As emerging markets compete to make their mark strives for progress and inclusiveness - Malaysia in the global arena, Malaysia is poised to become at the humble age of 60 has attained a reputable a regional powerhouse in the years to come. The stature in the South East Asian region attributed to BMCC is eager to invite UK companies to play its rapid economic growth and development. an active role in this outcome. Our team includes sector specialists with vast knowledge and expe- Malaysia’s numerous often global headline catch- rience across industries who are ready to advice ing economic endeavours have been a testament and support UK companies seeking route to the to its ambitious appetite to become an internation- market. ally recognised player. A country that can be de- scribed as one that continuously yearns to punch This tailor-made guide serves as a preliminary lit- above its weight across the multitude of home erature that attempts to describe Malaysia with rel- grown industries, with an unwavering attitude that evance and accuracy and to increase understand- DISCLAIMER has fuelled its modern era development thus far. ing of companies looking to expand their business This guide was produced by the British Malaysian into this beautiful part of South East Asia. Chamber of Commerce (BMCC). Whereas every Malaysia’s business etiquette and cultural values effort has been made to ensure that the informa- are derived from the relationship of Asian tradi- tion given in this document is accurate, neither the tions with the inherited virtues of British govern- British Malaysian Chamber of Commerce nor its mental, legal and educational systems adopted as Departments (Overseas Partner Delivery) accept li- ability for any errors, omissions or misleading state- a result of the intimate past shared by both coun- ments, and no warranty is given or responsibility tries. This strong relationship that Malaysia and accepted as to the standing of any individual, firm, the UK enjoy is also reflected in their current eco- company or other organisation mentioned. nomic ties and a solid balance of bilateral invest- ments. You may reuse this information (not including lo- gos, images and case studies) free of charges in any Today’s success of the country has been driven format or medium, under the condition to acknowl- largely by foreign investments through both port- edge the source of the information (i.e. BMCC) in folio and direct investments. Malaysia’s flourish- your product or application. ing and inclusive economy has been drawing the Any enquiries regarding this publication should be curiosity of foreign investors, exporters and ser- sent to our Enquiry Service by email: info@bmcc. vice providers alike. org.my or telephone: +60 (0)3 2163 1784 The British Malaysian Chamber of Commerce (Monday – Friday 09.00am-06.00pm) (BMCC) has been part of this success support- This publication is also available on our website at ing and guiding UK companies through the legal www.bmcc.org.my and regulatory systems and facilitating business matching with local partners. © BMCC Copyright 2017 2 3
Contents CONTENTS 3 Foreword 24 Mega Projects in Malaysia 6 Highlights - A Diverse Blend of UK Companies in Malaysia 26 Industry Analysis 27 • Financial Services 8 Trade Figures 28 • Outsource Malaysia - Business Services 29 • Healthcare 31 • Information, Communication & Technology 10 Malaysia - Economic Overview 32 • Oil & Gas 36 • Electrical & Electronics 37 • Food & Beverage 11 Global Competitiveness Index 38 • Manufacturing 39 • Infrastructure 40 • Education 12 Overall Outlook Malaysia 42 • Tourism 13 Monetary Outlook 44 Regional Development 14 ASEAN & AEC 46 Case Study 16 Malaysia Moving Forward - Economic Transformation Programme 47 New Business Incentives by MITI 17 12 National Key Economic Areas 48 Business Start-Up Considerations 18 11th Malaysia Plan 49 Business Etiquette 20 Greater Kuala Lumpur - Revitalising The Heart of Malaysia 50 Malaysian Free Trade Agreements 22 Bandar Malaysia 52 Sources 4 5
Highlights - A Diverse Blend of UK Companies in Malaysia Highlights A Diverse Blend of UK Companies in Malaysia Banking Oil, Gas & Energy Financial Solutions Professional Services Education Healthcare & Bio-Pharmaceuticals Retail Technology & Communications Automobile | Aerospace & Defence Food & Beverage | Fashion & Lifestyle 6 7
Trade Figures Trade Figures Total Imports to Malaysia by Sector Total GDP: GDP Average Per capita: GDP growth: US$296.3 billion (2016) 10,878 4.5% – 5% Population 21st largest Member of the exporting country Commonwealth of Nations 16 Ranked 26th Ranked 23rd Active Free Trade The International World Bank’s with 4 more Property Rights Ease of doing Total Imports to Malaysia by Country under negotiations 30.1 Index 2016 Business Million Currency: Ringgit Dominant Vernacular: RM English (British), Bahasa Malaysia & Cantonese Malaysia Malaysia and Europe (Billions RM) All Sources: MATRADE 1 2016 A.T. Kearney Global Services Location IndexTM Source: A.T.Kearney 2 8 9
Malaysia - Economic Overview Malaysia Global Economic Overview Competitiveness Index (GCI) As one of the four Asian tiger cub economies, Ma- With a stable political landscape, a legal system laysia has become the gold standard for developing compatible with that of the UK’s unhampering countries in the region. Its economy has shown weather cycles and overall economic maturity, Ma- great resilience as it sustained an average annual laysia is a conducive investment destination that Malaysia’s real GDP growth rate of 5.3% over the past 5 years remains significantly unsaturated. Rank: Score: (2012-2016) while weathering several global and regional economic storms. Continuing its upward trend, Malaysia makes its way into the top 20 for the first time since the cur- 20 5.2 Malaysia’s multifaceted economy has a thriving rent GCI (Global Competitiveness Index) method- service and manufacturing industry that has been ology was introduced in 2006. Malaysia remains cultivated and fostered by foreign direct invest- the highest ranked among the developing Asian ments which continues to create and sustain a economies. plethora of investment/business opportunities. Malaysia ranks in the top 50 of each of the 12 pil- lars, performing most strongly in goods, market ef- Country WEF - Global World Bank - A.T. Kearney ficiency and financial market development. Competitive Ease of Doing Global Services Ranking Business Location Index (140) Ranking (190) (55) Malaysia 20 23 3 Singapore 2 2 50 Thailand 32 46 6 Indonesia 41 91 5 Cambodia 90 131 NA Myanmar 131 170 NA Vietnam 56 82 11 Source: World Economic Forum 3 An export oriented economy where it accounts for 80% of its GDP (21st largest exporting country) and nestled in the heart of South East Asia between Thailand, Singapore, Philippines and Indonesia, Malaysia enjoys a geographic advantage as it plays an integral part in the region’s supply chain. The government’s favourable attitude towards growth and development bolsters businesses and their operations. Government policies which have adequate regulation and limited bureaucracy cre- ates and facilitates a commerce-friendly environ- Port Klang is Malaysia’s largest port operator and the 12th busiest in the ment. world. (11.89 million TEU in 2015) 4 Source: World Economic Forum 5 10 11
Overall Outlook on Malaysia Monetary Outlook In August 2016, Fitch Ratings rated Malaysia’s Malaysia has adopted a managed float exchange Long-Term Foreign - and Local-Currency Issuer rate regime against the US dollar. This was to allow Default Ratings (IDRs) at ‘A-’ with a Stable Out- the currency to float with reasonable magnitude look.* Fitch’s analyst attribute this to Malaysia’s with respect to economic events while being undis- Private consumption demand and continued spend- ruptive to international trade. This policy mitigates ing on strategic projects by the government and currency risk by retaining the currency close to its state-owned enterprises which are likely to support fair value. growth, countering some of the downside pressure from weak external demand. In 2016, the statutory corporate tax rate in Malaysia was been reduced to 24% from 25%. The reduc- According to the World Bank, Malaysia’s GDP tion in corporate tax rate was to induce the flow of growth would likely rebound to 4.3% in 2017 be- foreign direct investments into the country, a move Bank Negara Malaysia is the Central Bank of Malaysia. Established in 1959, its main purpose is to issue currency, act as banker and adviser to the Gov- fore accelerating further to 4.5% in 2018. The World that serves as an indication to Malaysia’s commit- ernment of Malaysia and to regulate the country’s financial institutions, credit Bank cites the Malaysian government’s accelerated ment to foreign investment. system and monetary policy. implementation of productivity-enhancing reforms and continues efforts to increase the quality of hu- The inflation rate in 2016 for Malaysia was 2.1%, man capital in the country for its success. an expected increase from previous years since the implementation of Goods and Services Tax (GST) These implementations are expected to create great- of 6%. Analyst forecast the inflation rate to increase er competition in the economy which will act as to a manageable 2.5% - 2.8% in 2017 amidst mar- the main driver to propel and secure the country’s ket uncertainties. position in the High-Income bracket. Maybank IB Malaysia’s private consumption & spending is likely to support long- Research expects Malaysia’s unemployment rate to Bank Negara Malaysia (Malaysia’s Central Bank) term growth average at 3.5% in the coming years. has maintained the overnight policy rate at 3.00% in 2016. The central bank had cut the interest rate by a quarter percentage point from 3.25% to help spur economic growth within certain facets of the economy. Overall, Malaysia’s monetary outlook remains pos- itive as indicated by Fitch’s Stable rating of Malay- sia’s long term economic outlook. Source: World Bank 6 Datuk Muhammad bin Ibrahim (left) was appointed the Governor of Bank *Malaysia’s rating of ‘A-’ reflects its strong net external creditor position, real GDP growth that remains stronger than the median of ‘A’ rated peers and a current Negara in 2016, replacing Tan Sri Dato’ Dr. Zeti Akhtar Aziz (right) who held account that is still in surplus although it has been narrowing the post for sixteen years. 12 13
ASEAN & AEC ASEAN & AEC Foreign Direct Investment Net Inflows, Intra- and Extra-ASEAN Value in US$ million; share to total in percent Association of South East Asian Nation (ASE- AN) is a trading bloc that has been a driving force for regional and global growth. The bloc has 10 member countries (Brunei Darussalam, Cambo- dia, Indonesia, Lao Pdr, Malaysia, Myanmar, Phil- ippines, Singapore, Thailand, and Vietnam). With Source: ASEAN Foreign Direct Investment Statistics Database as of 05 October 2016 7 (Data is compiled from submission of ASEAN Central Banks and National Statistical Offices through the ASEAN Working Group on International Investment 9% of global population (600 million people) and a Statistics (WGIIS). nominal GDP of US$2.31 trillion the ASEAN bloc has experienced a growth rate of 5.2% (year 2015) which outpaced the global average. 2016 saw the establishment of the ASEAN Eco- nomic Community (AEC). AEC’s chief aim is to unify ASEAN markets to create a single market for the flow of goods, services, investment and labour. AEC is one of 3 pillars which make up the ASEAN community, while the ASEAN Political and Secu- rity Community (APSC) and ASEAN Socio-Cul- tural Community (ASCC) are the remaining two 4 pillars. 2016 saw numerous advancements towards the Pillars of AEC inception of AEC, among these was the establish- ment of National Trade Repositories (NTRs) of all the ASEAN member states, allowing traders to get Single Market & Production Base easier access and better compliance with prescribed regulations. The bloc also saw the full ratification of the ASEAN Open Skies agreements, allowing unlimited air transport for passengers and cargo in Competitive Economic Region international airports of certain ASEAN member countries. Besides the continuing efforts in designing and im- Equitable Economic Development plementing instruments towards the AEC creation, the regional bloc is now involved in negotiations Picture: (Left to Right) Malaysia’s Prime Minister Najib Razak, Myanmar’s State Counsellor & Foreign Minister Aung San Suu Kyi, Thailand’s Prime Minister Prayut Chan-O-Cha, Vietnam’s Prime Minister Nguyen Xuan Phuc, Philippine President Rodrigo Duterte, Sin- to create trade deal pacts with its trade partners gapore’s Prime Minister Lee Hsien Loong, Brunei Sultan Hassanal Bolkiah, Cambodia’s Prime Minister Hun Sen, Indonesia’s President through the Regional Comprehensive Economic Fully Integrated Region In The Joko Widodo and Laos Prime Minister Thongloun Sisoulith join hands during the opening ceremony at the ASEAN leaders’ Summit in Manila on April 29, 2017 8 Partnership (RCEP), which involves the ten ASE- Global Economy AN member states and six other economies includ- 14 15
Malaysia Moving Forward 12 National Key Economic Areas Malaysia will leverage its competitive advantages by prioritising investment and policy support behind a lim- ited number of key growth engines. Hence, the Economic Transformation Programme focusses on 12 National Key Economic Areas (NKEAs) as announced in the Tenth Malaysia Plan. These NKEAs will receive priori- tised government support including funding, top talent and Prime Ministerial attention. The government’s relentless efforts to achieve its vision of becoming a high income nation by the year 2020 had led to aggressive policies and pro- Agriculture Business Services Communications, Content & Infrastructure grammes. One such programme would be the ETP (Economic Transformation Programme). The programme’s goal is to create a GNI per capi- ta of US$15,000.00 and it attempts to achieve this goal by attracting a total private and government investments of US$444 billion across 12 National Key Economic Areas (NKEAs). These 12 NKEAs have been identified as sectors with tremendous growth potential, comprising Education Electrical & Electronics Financial Services of Energy, Palm Oil, Rubber, Financial Services, Tourism, Business Services, Electronics & Electri- cal, Whole Sale and Retail, Education, Healthcare, Communication Content, and Agriculture. The success of this initiative is expected to create approximately over 3 million jobs. Malaysia is also set to complete the first phase of its official finan- cial district (Tun Razak Exchange) by 2017. The district is expected to attract over 250 foreign fi- nancial institutions and is said to create over 40,000 jobs. Greater Kuala Lumpur / Klang Valley Healthcare Oil, Gas & Energy Likewise many other industries are also expected to thrive in Malaysia which will be disclosed com- prehensively in the Industry Analysis section in the latter part of this summary report. Picture: South Korean Air Force ‘Black Eagles’ flies past the Petronas Twin Towers Palm Oil & Rubber Tourism Wholesale & Retail 16 Source: Pemandu 9 17
11th Malaysia Plan 11th Malaysia Plan Aligned with the ETP, Malaysia’s Prime Minis- As part of the alleviation of the B40, an affordable ter Dato’ Seri Najib Bin Razak had unveiled 11th housing scheme has been set up. In tandem with Malaysia plan (11th MP) in May 2015. The 11th that the overall improvement towards essential MP is a road map that is expected to steer Malaysia public services such as healthcare, education, and through the final leg before reaching vision 2020. public transport is also a priority of the B40 strat- The 11th MP will be acting as a development blue- egy. print that will be applied from the year 2016 – 2020. Improvements in these public sectors are disclosed Several keystone indicators are set between the comprehensively in the latter part of this report periods to ensure the country is on course towards achieving vision 2020. The plan is built on four vi- tal premises. The first premise is unlocking the po- tential of productivity to ensure sustainable growth; the second is promoting investments; the third is increasing export efforts to improve on trade bal- ance and the fourth will be ensuring fiscal prudence and balance. “ 60% of the 3 million Picture: An artist’s envisioning of the revitalised environment surrounding the converging point between the Klang and Gombak Rivers, inspired by the Beautification Masterplan 10 From 2016 – 2020 the Malaysian economy will be geared towards achieving the goals and targets mentioned above. The strategy adopted by 11th MP jobs that will be created is informally termed as (B40). during the 11th MP will B40, short for bottom 40% is an important focus of require TVET-related skills. ” KEY TARGETS • Reach a monthly household income of the 11th MP, where policies and investments are set US$ 3,011 by 2020 from 2014’s US$ 1,755 to alleviate the socio-economic status of the bottom 40% of the country. As part of the B40 plan there • Achieve 5-6% real GDP growth per annum • Lower federal government debt to GDP will be significant investments into Technological from 2016 - 2020 from 53.3% to 45% by 2020 Vocational Education and Training (TVET). • Achieve approximately 6.4% growth in • Increase share of employees compensa- The Malaysian government identified that the 60% average domestic consumption per annum tion to GDP from 34.9% in 2015 to at least of the 3 million jobs that will be created during the from 2016 - 2020 40% in 2020 11th MP will require TVET-related skills, therefore • Attain approximately US$ 85 billion in • Ensure that the average worker’s produc- there has been significant investments from both private investment from 2016 - 2020 tivity level reaches RM 92,300 in 2020 public and private sectors into TVET related insti- from RM 77,100 in 2015 tutions. Six Strategic Thrusts 1 2 3 4 5 6 18 Source: Economic Planning Unit11 19
Greater Kuala Lumpur Greater Kuala Lumpur Revitalising the heart of Malaysia Attracting 100 of the World’s Most Dynamic The project is divided into three parts: Firms within Priority Sectors 1. River Cleaning: A 110km stretch of Klang Invest KL, a government agency, is mandated to River will be cleaned to raise the water standard champion this initiative, this EPP aims to transform to recreational standards. Greater KL into one of the world’s top investment destinations by attracting 10 multinational com- 2. River Beautification: The economic viabili- panies (MNC) a year to establish their operations ty of the area will be improved, specifically a in designated commercial zones within the region. 10.7km tract along the Klang and Gombak river This EPP also supports the ETP by focusing on corridors, and beautification plans will revolve drawing MNCs operating within the 12 National around landmarks such as Dataran Merdeka, Key Economic Areas (NKEAs). Invest KL will fo- Bangunan Sultan Abdul Samad and Masjid cus on quality investments from areas such as ser- Jamek. The areas involved in the River Beauti- vice and knowledge intensive industries, high-tech- fication phase cover 11 precincts. nology industries, and green and alternative energy technologies to support Malaysia’s transition into a 3. Land Development: Areas adjoining the river high-income economy corridor will be developed under a master plan to spur economic investment. Developing an Efficient Solid Waste Manage- ment System Championed by Department of National Solid 9 ENTRY POINT PROJECTS (EPP) Waste Management (JPSPN) This EPP has iden- tified four initiatives to develop an efficient solid waste management system, thus enhancing the Kuala Lumpur, capital city of Malaysia – centre This enhanced region is made up of Kuala Lumpur, liveability of Greater KL/KV. They are: 1. Attracting 100 of the World’s Most Dynamic Firms within Priority Sectors point from which economic growth and prosperity Putrajaya, Klang, Kajang, Subang Jaya, Selayang, emanated from. The city stands testament to Malay- • Encouraging greater implementation of the Re- Shah Alam, Ampang Jaya and Sepang. Greater 2. Attracting Internal and External Talent sia’s economic progress, with towering skyscrapers duce, Reuse, Recycle (3R) programme. Kuala Lumpur is geared towards adding new fa- matched with equally impressive infrastructure, cades and improving on existing ones, allowing the 3. High-Speed Rail Connection to Singapore the city has certainly been moulded to be a bastion • Increasing waste treatment capacity to reduce city to remain globally competitive. EPP or Entry for commerce. With increasing inflow of FDI and reliance on landfills. 4. Building an Integrated Urban Mass Rapid Point Projects plays a vital role in the success of the Transit System the rapid expansion of credit, Kuala Lumpur, like greater KL initiative. many other rapidly expanding cities will have to • Improving the governance of solid waste man- agement and public cleaning services. 5. Revitalising the Klang River into a Heritage broaden its geographical mark. and Commercial Centre Emulating initiative such as the Greater London, in 2010 the Malaysian government together with “Greater Kuala Lumpur • Assessing the potential of new technological developments such as automatic waste collec- 6. Greener Kuala Lumpur several of its delivery agencies rolled out Greater represents a crucial com- tion and the use of deep bins. 7. Creating Iconic Places and Attractions Kuala Lumpur. As the capital and commercial heart ponent in the plan to • This EPP known as the River of Life (RoL) of the country, the Greater Kuala Lumpur (KL) rep- 8. Creating a Comprehensive Pedestrian resents a crucial component in the plan to transform transform Malaysia into project, aims to transform specific areas with- Network in Kuala Lumpur facing the Klang River into Malaysia into a high-income nation by 2020 – made a high-income nation by a vibrant waterfront with high economic and 9. Developing an Efficient Solid Waste 2020” evident by its inclusion in pemandu’s NKEA. The overall aim is to transform the region into a world- commercial value. This project falls under the Management System class metropolis that will boast top standards in ev- purview of several ministerial departments and ery area from business infrastructure to liveability. is undertaken by American development giant AECOM. 20 21
Bandar Malaysia Integrating all conceivably comprehensive aspects Amidst its plans to construct a concrete jungle to of the highest living standards, Bandar Malaysia, exhibit the pinnacles of architectural virtuosity, the literally translated as ‘Malaysia Town’ will seek to importance of flora has not be neglected. A public provide an idealistic and romanticised environment park with a lavish waterfront will be a central fea- that will serve as a self-sustaining hub for businesses, ture in Bandar Malaysia, enlivening the urban me- education, leisure and residential harmony. This en- tropolis with lush greeneries, exercise and amuse- visaged co-existence is more than a mere farfetched ment amenities as well as boulevards for the casual chimera, for Malaysia’s ever-growing reputation as stroll or cycling indulgence of fresh air. an exemplary multi-cultural nation-state possesses the resources and exuberance to turn fantasies into Conceptually, a township as diverse as Bandar Ma- realities. When completed Bandar Malaysia will laysia would be incomplete without dependable stand in contrast to the upcoming financial district public transit systems. As a major component, a Tun Razak Exchange. terminus shall be based there for the upcoming KL-Singapore High-Speed Rail project, providing a As a commercial nucleus of culture, food, fashion swift one-stop solution to the nation’s capital. Two and festivities, state-of-the-art shopping complexes MRT lines, a KTM terminal, Bus Rapid Transits to draw both foreign and local tourists have been and an Express Rail Link are also in the works. planned. Sophisticated and elegant office structures will be raised to facilitate domestic and internation- al entrepreneurship while primary to tertiary aca- demic institutions shall be motivated by innovative and futuristic vantages to foster knowledge in tan- dem with creativity. Bandar Malaysia June the 22nd, 2015 was the day state owned in- vestment arm 1MDB announced its vision of Ban- dar Malaysia to the public, inviting developers across the globe to invest and be a part of this grand aspiration, with property consultants CH Williams Talhar and Wong administering construction pro- ceedings. The prime purpose for this project is to transform and elevate the Klang Valley, as part of its Great- er Kuala Lumpur endeavour. Geographically pro- posed to replace and expand around the old Sungai Besi Airport, the site of Bandar Malaysia will be lo- cated 3.5 kilometres away from the Petronas Twin Towers, covering a land mass of 486 acres. It also aims to provide affordable urban liveability without forsaking safety and eco-friendliness. Picture: An artist’s vision of Bandar Malaysia 12 Picture: An artist’s impression of the KL-Singapore High-Speed Rail terminal upon completion 13 22 23
Mega Projects in Malaysia Mega Projects in Malaysia KL – Singapore Warisan Merdeka High Speed Rail Project W arisan Merdeka or formerly known as KL118 is a 118-storey, 682-metre (2,238-foot) mega skyscraper currently under construction in Kuala Lumpur. When completed in 2019, the tower will be the tallest building in Malay- sia and the third tallest in the world. It Picture: Singaporean and Malaysian Prime will consist of 400,000 square metres Ministers Lee Hsein Loong and Najib Razak witnessing the signing of the high-speed rail (4,300,000 square feet) of residential, MOU in Putrajaya on 19th July 2016.14 hotel and commercial space. The build- ing will consist of 100 storeys of rent- able space, including 80 storeys of of- fice space, 12 storeys of hotel rooms, 5 Singapore and Malaysia have officially agreed to build a high-speed rail link between Kuala Lumpur and storeys of hotel residences and a retail Singapore. Construction is set to commence in 2017 and is slated to begin operations in 2026. The service is business centre expected to shave time by land between Singapore and Kuala Lumpur to 90 minutes, compared with more than four hours by car. According to MyHSR (the agency in charge of the Malaysian share of the project), Picture: An artists conceptualisation of Warisan Merdeka16 the tender documents for the systems package - for the actual rail track and train carriages will be issued end of 2017 and bids will be evaluated in 2018. East Coast Rail Link (ECRL) Picture: China’s national rail operator China Railway Corp showcasing models of its high speed trains in Kuala Lumpur.15 Malaysia and China have signed the framework financing agreement and engineering, procurement, con- struction (EPC) contract for the RM55bil East Coast Railway Line (ECRL) project. Construction of the five-year project is scheduled to start in 2017. The first phase of the 600km rail line will be from the Klang Valley to Kuantan, second from Kuantan to Kuala Terengganu, and third from Kuala Terengganu to Kota Baru and Tumpat. 24 25
Industry Analysis INDUSTRY Financial Services Malaysia’s financial sector is dominated by its In late 2016, Bank Negara Malaysia (Central Bank ANALYSIS thriving Islamic Finance. Islamic Finance are finan- of Malaysia) issued the Financial Technology Regu- cial services that adheres to Islamic/Syariah laws. latory Sandbox Framework. the regulatory sandbox. The defining feature of this service is its low risk profile where instruments are asset backed, has The Sandbox allows regulatory flexibilities to be minimal leverage and institutions do not indulge in granted to financial institutions and FinTech com- speculative trading. panies to experiment with FinTech solutions in a live controlled environment which is accompanied According to the Asian Banker Research Group, by the appropriate safeguards, for a limited period. there are over 300 Islamic financial institutions worldwide across 75 countries. Globally, Islamic The implementation of the framework is indicative Finance makes up US$1.67 Trillion which is 1% of of Malaysia’s continuous liberalisation effort in the all the US$124 Trillion financial assets. financial service industry; which was deeply regu- lated and relatively static since the 1998 financial Malaysia’s Islamic Banking industry holds US$69 crisis. billion in assets which is 6% of the Global Islamic Banking Market. Malaysia’s Islamic Banking In- dustry is experiencing a growth rate of 18-20% an- Founded in 1960, Maybank nually which is the fastest growing industry within (Malayan Banking Berhad) is the financial sector. In tandem with Islamic Bank- Malaysia’s largest bank by mar- ing, Takaful (Islamic Insurance) is also a prominent ket capitalisation and total as- form of Islamic finance in Malaysia with a market sets. cap of 12% and a growth rate of 18%. At a net profit of US$ 1.75 bil- Malaysia’s attitude and aspiration on its financial lion for 2015 with key operating sector is best represented by the commissioning home markets in Malaysia, Sin- of the Tun Razak Exchange. A dedicated financial gapore and Indonesia, Maybank district located in Kuala Lumpur which mirrors the is one of the largest banks in aesthetics and functionality of New York’s wall Southeast Asia.17 street and London’s financial district. A US$8 bil- lion development programme which is set to have its first phase completed in 2017. This massive state funded project is expected to be not just the country’s financial centre but a regional financial hub – the likes of Singapore and Shang- CONTACT DETAILS hai. The 70 acre area is set to host over 250 of the world’s leading financial firms, which is expected BANK NEGARA MALAYSIA ASSOCIATION OF ISLAMIC to create an estimated 500,000 jobs of which 40,000 BANKING INSTITUTIONS are highly skilled knowledge workers within the fi- Jalan Kuching, MALAYSIA 50480, Kuala Lumpur nancial sector. 4th Floor, Menara Bumiputra, WEBSITE: 21 Jalan Melaka, www.bnm.gov.my 50100 Kuala Lumpur, Malaysia EMAIL: bnmtelelink@bnm.gov.my Website: aibim.com EMAIL: admin@aibim.com 26 27
Industry Analysis Industry Analysis Outsource Malaysia – Business Services Healthcare The Shared Services and Outsourcing (SSO) sec- SHARED SERVICES ENJOY THE Malaysia’s healthcare sector operates in a two-tier tor has been one of the standouts of Malaysia’s eco- FOLLOWING UNDER MALAYSIA’S system (Government and private sector). While the THE HEALTHCARE INDUSTRY nomic story over the years. Not only has Malaysia MSC STATUS PROGRAMME local healthcare industry has long been dominated HAS BEEN HIGHLIGHTED AS AN been consistently ranked as one of the top three by the public sector, growth in private healthcare NKEA & THE FOLLOWING STRIDES most attractive destinations for business shared ser- • Unrestricted employment of local and services has been exponential over the past decade. HAS BEEN MADE vices and outsourcing by global management con- foreign knowledge workers In the interest of creating the necessary conditions sulting firm AT Kearney, but the sector has outper- for the private healthcare industry to thrive as a key • Freedom of ownership by being exempted formed job creation targets as well. economic sector, the government has been lending There have been efforts in the contract re- from local ownership requirements its weight to expedite growth in private segment of search industry for new drug development and Malaysia is a regional leader in the business ser- the industry. Asia has been experiencing the highest growth • World-class physical and information vices sector and is well positioned to move up the rate in this industry with an annual growth rate infrastructure of 30%. Lucenxia commenced the first clinical value chain and increase its export of services. The trial for automatic peritoneal dialysis devices in country is now a key global player in the fields of • Competitive financial incentives, includ- Malaysia, and has since launched the INTELLIS shared services and outsourcing (SSO) and avia- ing no income tax for up to 10 years, in 2016. Working with eight hospitals, Lucenxia tion maintenance, repair and overhaul (MRO), and or an investment tax allowance, and no has already completed 29 clinical trials. is also experiencing significant growth in the data duties on import of multimedia equipment centre, green technology and pure-play engineering • Freedom to source capital globally and fields. The health care system in Malaysia also the right to borrow funds globally launched the Diagnostic Service Nexus which A state-of-the-art Sedenak Iskandar Data Hub was attempts to reduce waiting time for radiolo- • Intellectual property protection and cyber officially announced in 2015. The 700-acre site gists diagnostic services by coordinating and laws in the Iskandar Region will be equipped with ad- distributing workload between the private and government hospitals with the help of telera- vanced infrastructure, high-capacity power and • No internet censorship The affordable and user-friendly Lucenxia INTELLIS is Malaysia’s first auto- diology systems. GE healthcare has been as- reliable connectivity, and has been earmarked for mated peritoneal dialysis machine with telemedicine capabilities that enables patients with Chronic Kidney Disease (CKD) to be treated at home. 19 sisting with the implementation of this system. local and global data centre companies. • Globally-competitive telecommunications tariff This hub, together with key data centre investments Medical Tourism As a result of imminent patent expiration on by leading companies such as Huawei and VADS major drugs, Malaysia endeavours to seize this Bhd (a TM subsidiary), further establishes Johor Patients without Borders estimated that approxi- opportunity by being a manufacturer and ex- as Malaysia’s second location for data centres after mately 700,000 people travel to Malaysia annually porter of prevalent drugs in the global market. Cyberjaya. for medical related purposes, making Malaysia one of the top destinations for medical tourism. There are over 250 private hospitals in Malaysia. Howev- er, only hospitals that are well-equipped and catered to receive and handle medical tourism are approved CONTACT DETAILS and registered to be a participating medical tourism provider in Malaysia. CONTACT DETAILS MULTIMEDIA DEVELOPMENT OUTSOURCING MALAYSIA CORPORATION SDN BHD The Malaysian Healthcare Travel Council (MHTC) MINISTRY OF HEALTH (MOH) ASSOCIATION OF PRIVATE (MDEC) 1106, Block B, HOSPITALS MALAYSIA (APHM) Phileo Damansara 2, introduced the Elite Partners programme to high- Block E1, E6, E7 & E10 MSC Malaysia Client Contact 15, Jln 16/11, light and effectively promote healthcare institutions Kompleks E, No.43, 2nd Floor, Centre (CLiC), 46350 Petaling Jaya Pusat Pentadbiran Jalan Mamanda 9, Ampang Point, MSC Malaysia Headquaters, Malaysia of excellence that also cater to the needs of interna- Kerajaan Persekutuan, 68000 Ampang, Selangor, Malaysia 2360 Persiaran APEC, tional patients. There are currently 22 selected hos- 62590 Putrajaya 63000 Cyberjaya, WEBSITE: WEBSITE: Selangor Malaysia www.outsourcingmalaysia.org.my pitals and ambulatory care service providers on this WEBSITE: www,hospitals-malaysia.org Launched in 2014 by NTT MSC Sdn Bhd, the Rimba Digital 2 is Malaysia’s list. Through 2016, Malaysia generated RM588.6 www.moh.gov.my WEBSITE: EMAIL: Email: fourth state-of-the-art data centre located in Cyberjaya.18 www.mscmalaysia.my info@outsourcingmalaysia.org.my million in healthcare travel revenue for the period Email: inquiry@hospitals-malaysia.org January to September 2016 at an average response kkm@gov.my EMAIL: clic@mdec.com.my rate of 79 percent. 28 29
Industry Analysis Information, Communication & Technology Telekom Malaysia Berhad (TM) is Malaysia’s The ICT industry in Malaysia serves as a chassis leading telecommunications company. on which its knowledge based economy is built on. This is in an integral part of the economy as it plays From its origins as the national telco for fixed a vital role in both the private and public sectors. lines, radio and television, TM has grown to become the largest broadband service provid- er in Malaysia. There are promising opportunities in the IT services area, as the government is implementing measures TM’s introduction of UniFi, the nation’s first to nurture Malaysia into a regional service hub. high-speed broadband service recorded a total Outsourcing in key verticals such as banking and of 2.23 million subscribers in 2014. Its suc- cess rate in the first 24 months since its 2010 financial services is attracting investment in data launch has been acknowledged as one of the centres and other infrastructures. fastest turnovers with the lowest cost in the Picture: British High Commissioner to Malaysia H.E Vicki Treadell and Ma- world. 20 Key priority areas include e-commerce, creative laysia Digital Economy Corporation (MDEC) Chief Executive Officer Da- tuk Yasmin Mahmood shake hands during the signing of an MoU between technology, cloud computing, Internet-of-Things MDEC and the Department for International Trade. (IoT) and Big Data Analytics (BDA). The signing of this partnership is to further advance and collaborate towards the promotion of Cloud Computing, Big Data Analysis, the Internet of Things, Cybersecurity, e-Commerce, FinTech and Artificial Intelligence. 21 Digital Media Digital Media is booming in Malaysia, a country with 67% internet penetration that is set to increase further with emerging adoption of mobile devices and social media. The mobile entertainment seg- ment is the primary contributor of premium content revenues growth, which is likely to be driven by mobile gaming and music-based content. There is a growing demand for digital media/e-com- merce in other National Key Economic Areas (NKEAs) such as network security, e-learning and edutainment solutions, telecommunications, e-gov- ernment and e-health. Cloud Computing CONTACT DETAILS Cloud computing is expected to gain momentum, MINISTRY OF SCIENCE THE NATIONAL ICT ASSOCIA- with growing investments in data centres and ICT TECHNOLOGY & INNOVATION TION OF MALAYSIA infrastructure in Malaysia. This model is becoming (MOSTI) 1106 & 1107, Block B Phileo an important part of most organisations. Aras 1-7, Blok C4 & C, Damansara 2, No. 15, Jalan 16/11 Kompleks C, Pusat Pentadbiran 463350 Petaling Jaya, Selangor, Kerajaan Persekutuan, Malaysia Business-process outsourcing needs are expanding 62662, Putrajaya, Malaysia in Malaysia and providing a base for cloud comput- WEBSITE: WEBSITE: www.pikom.org.my ing growth and IT security solutions. Data centre www.mosti.gov.my and cloud computing-related services and infra- Email: Email: info@pikom.org.my structure revenue grew by 21 percent from 2014 to infor@mosti.gov.my 2015. 30 31
Industry Analysis Industry Analysis Oil & Gas PETRONAS has outlined 11 core initiatives to achieve Coral 2.0’s objectives Accounting for 20% of the national GDP, the oil, OIL STORAGE & TRADING 1. Low Cost Drilling 8. Warehouse Centralisation gas and the alternate energy sector plays a vital role in Malaysia’s economy. The growth rate of this To complement the storage and trading The initiative will drive reduction of drilling costs This initiative will consolidate and centralise ware- industry is expected to be at 5% annually. All oil hubs in Singapore, Malaysia is setting up through optimisation of planning & well design, houses, expand Vendor Managed Inventory (VMI) and gas resources in Malaysia are vested with state- its own oil storage and trading hub across operational practices, logistic operations and appli- concept and reduce inventory holding costs. owned oil company PETRONAS. the country. This will not only improve cation of new or fit-for-purpose technology. efficiency but will also allow Malaysia to 9. Cost Driver Benchmarking - (OPEX) The FDIs’ are expected to allow the diffusion of actively participate in the regional and technology and knowledge transfer that will bol- 2. Surplus Materials Management global oil & gas supply chain. Drive cost savings for asset O&M and G&A cost ster Malaysia’s position, making it a key player in A reduction of surplus material through improved categories through collaboration in cost driver the Global Oil & Gas sector. An example of this planning, inventory management and monitoring benchmarking & analysis. initiative would be the joint venture partnership REJUVENATION & RECOVERY between Atlas Hall and Oiltools AS to provide oil by PACs will be the focus under this initiative. 10. Cost Driver Benchmarking - (CAPEX) tools/machinery products and services in the ASE- Heavy investments have been made into AN region. 3. Re-Negotiations Current Contracts technologies that will allow the extraction of oil from wells that have been considered Establish CAPEX benchmarking across PA con- matured. These technologies will extend An initiative to drive rationalisation of tenders & tractors & standardise CAPEX KPIs to reduce cap- The following are examples of strides and efforts the expected lifecycles of an oil well’s contract rates / prices to enable better economics of ital expenditure. currently being made in the sector. boosting output. E&P activities, ensuring continuity of development & production operations. 11. Late Field Optimisation Coral 2.0 ENCOURAGING INVESTMENTS 4. Joint Sourcing of Services The initiative aims to optimise the operations and IN THE SECTOR maintenance of ageing facilities without compro- CORAL 2.0 is a five-year programme from 2015 Drive incremental savings for services through mising safety and integrity. until 2019. Cost Reduction Alliance 2.0 or better Through the ETP, Malaysia has postured joint sourcing and implementation of innovative known as CORAL 2.0 is a long-term industry wide itself to facilitate investments (MNCs set- sourcing strategies & processes. programme driven by PETRONAS with an aim to ting up regional or global upstream hubs) inculcate cost-conscious mindset across Upstream in the oil & gas services and equipment 5. Joint Sourcing of Materials Malaysia. (OGSE) industry. Substantial tax incentives are given to investors in said industry. To drive incremental saving for materials through CORAL 2.0 will support sustainability of the oil joint sourcing and innovative sourcing strategies. and gas industry in the country and prepare for future industry challenges by optimising cost, in- 6. Technical Standards creasing efficiency and driving industry innovation across all operators. Drive competitive & standardised design for plat- CONTACT DETAILS form types, systems, equipment and components to There are 3 objectives of Coral 2.0; to inculcate optimise project CAPEX and shorten project dura- MALAYSIA OIL & GAS SERVICE PETROLIAM NASIONAL cost-conscious mindset, to benchmark efficiency tion. COUNCIL (MOGSC) BERHAD (PETRONAS) with best-in-class performance, to increase collab- Level 23, Menara 3, PETRONAS, Tower 1, oration and innovation as well as infuse global best 7. Logistic Control Tower Kuala Lumpur City Center, PETRONAS Twin Towers, practices. 50088 Kuala Lumpur, Malaysia Kuala Lumpur City Centre, 50088 Kuala Lumpur Malaysia Establish common planning and scheduling of lo- WEBSITE: gistics resources across PA Contractors in order to www.mogsc.org.my WEBSITE: www.petronas.com.my maximise asset utilisation by expending PCSB’s Email: Control Tower concept. mogsc@mogsc.org.my Email: webmaster@petronas.com.my Petronas has grown to become Malaysia’s largest petroleum retail network with over 1,000 gas stations nationwide 32 33
The Dulang B Platform is an offshore oil rig in the state of Terrenganu and has been in operation since 1991 by Petronas Carigali (NOC). Currently operating on 4 platforms with a total of 148 wells, the Dulang field is located in block PM6 of the Malaysian peninsular, 130km from the mainland and was originally discovered in 1981 by EPMI Esso Malaysia. Malaysia produced about 697,000 barrels of oil per day in 2014, most of which was extracted from offshore fields. Over the course of more than two decades since 1991, production in the country fluctuated between 650,000 and 850,000 barrels per day. According to the U.S. EIA, recent down- ward production trends can be attributed largely to declining output on aging oil fields. The Ma- laysian government is responding by encouraging investment in recovery technology and new field development. Malaysia remains the second largest oil and nat- ural gas producer in Southeast Asia, the second largest exporter of liquefied natural gas globally, and is strategically located amid important routes for seaborne energy trade. 22-24 34 35
Industry Analysis Industry Analysis Electrical & Electronics Food & Beverages An industry conceived during the country’s infan- The food and beverage sector is a relatively new Top 10 Food Destinations (2015) Electrical and Electronics 2.0 is an ETP initiative sector to Malaysia. Yet with a market size of US$6 cy, the Electrical and Electronics sector is still one Country Global Rank to reinvigorate the sector by elevating and shifting billion and a growth rate of 7%-10%, the sector is of most successful sectors in the country. Responsi- its roles and objectives, allowing the industry to poised on becoming a relevant one. Malaysia, over Taiwan, China 1 ble for 33% of all export and 27% of employment, be resilient while maintaining its robust features. the last decade, has earned itself a reputation of the sector has been the driving force of Malaysia. Phillippines 2 E&E 2.0 attempts to move the industry from sole- becoming a food lover’s haven. This is due to the Early investments from Japan and South Korea in ly manufacturing to high-value activities such as wide variety of exotic cuisines available which are Italy 3 the sector initially revolved around manufacturing design, assembly, packaging and the provision of derived from the country’s diverse ethnic makeup of Consumer Electronic, Electronic components Thailand 4 total solution. and its corresponding cultural composition. and Industrial Electronics. Japan 5 Current trend suggests that the sector is experienc- ing a paradigm shift. The integration of classical Malaysia 6 Opportunities Asian style “food stalls” with a more western style Hong Kong 7 restaurant is producing a nuance of food and ser- As Malaysia moves forward, the E&E segment is vice in an industry that is uniquely Malaysian. The India 8 focused on deepening and strengthening the three sector is expected to continue to thrive as the young major ecosystems of semiconductors, solar and Greece 9 brand-conscious middle class grows. light emitting diode (LED) technologies. Vietnam 10 Semiconductors are expected to continue spear- Source: CNN Travel 26 Night Life, Bars & Clubs heading the growth of the E&E industry in Malay- sia and will continue to benefit from growing global World Health Organisation (WHO) ranked Malay- demand for mobile devices (smartphones, tablets), sia as the 10th largest consumer of alcohol prod- storage devices (cloud computing, data centres, ucts. This is apparent in the ubiquity of night clubs personal data drives), optoelectronics (photonics, and bars in Malaysia. This also shows the harmonic fibre optics, LEDs) and embedded technology (in- blend and tolerance between the different ethnic tegrated circuits, PCBs, LEDs). groups in the country. Malaysia is now gaining prominence as a produc- The surge in alcohol consumption is also the result tion hub for LED manufacturers. The development of the growing middle class. Alcohol sale is regu- and production of LED clusters in the country cover lated in the country; however, these regulations are semiconductor devices for LED, wafer fabrication, Picture: The Osram Opto chip plant in operation at Penang. The German company is expanding its operations to the state of Kedah, with construc- not intrusive. lighting products and solutions. LED applications tions underway on a 9.6 hectare plot of land. 25 Picture: A typical night crowd at Jalan Alor, one of Malaysia’s many famous include vehicle lighting, backlights and displays. and popular food markets. Halal Food Processing & Distributing Osram Opto Semiconductors is investing RM4.67 billion to construct a new LED chip plant in Kulim, CONTACT DETAILS CONTACT DETAILS With Muslim majority population (66%) the halal Kedah. Construction has kicked off in the first food industry has a strong appeal in the country. quarter of 2016. THE ELECTRICAL AND FEDERATION OF MALAYSIAN JABATAN KEMAJUAN THE MALAYSIAN ELECTRONICS ASSOCIATION MANUFACTURERS Halal foods are prepared in a distinct manner which ISLAM MALAYSIA FOOD AND BEVERAGE OF MALAYSIA adheres to Islamic teachings. The global halal food EXECUTIVES ASSOCIATION The plant is set to be the largest and latest six-inch Wisma FMM, HAB Halal Division, industry generates US$560 billion. Recognising its LED chip production site in the world. It is part of 5-B, Jalan Gelugor, No 3 Persiaran Dagan, PJU 9, Aras 1 & 3, Menara PJH, 14-2, Jalan 4A/27A, Off Jalan Kenanga, Bandar Sri Damansara 52200 Kuala potential, Malaysia aims to be a key player in the No. 2 Jalan Tun Abdul Razak, Section 2, Wangsa Maju, the group’s new investment that will transform it 55200 Kuala Lumpur, Lumpur, Malaysia Presint 2, 62100 Putrajaya, 53300 Kuala Lumpur, industry by becoming a hub for producing, market- into a global semiconductor player. Malaysia Malaysia Malaysia WEBSITE: ing, certifying, and reference for halal food prod- E&E 2.0 WEBSITE: www.fmm.org.my WEBSITE WEBSITE www.teeam.org.my ucts. www.halal.gov.my www.mfbea.org.my Email: Email: webmaster@fmm.org.my EMAIL EMAIL teeam@teeam.org.my webmaster@islam.gov.my hisham_abdullah@astro.com.my 36 37
Industry Analysis Industry Analysis Manufacturing Infrastructure The manufacturing sector is considered the sec- 2016 Global Manufacturing Competitiveness Index (GMCI) Index Score To facilitate Malaysia’s Vision 2020, there has Mass Rapid Transit (MRT) tor that paved the way to the modern-day Malaysia. Rank Country (High =100/Low = 10) been an emphasis on the country’s infrastructure. Manufacturing in Malaysia began during the late 1 China 100.0 The government, in an attempt to induce foreign 70’s as the economy transitioned from an agrarian 2 United States 99.5 and domestic investments have allocated significant economy. Ever since, the sector is an integral part of 3 Germany 93.9 funds into the country’s infrastructure. Bloomberg Malaysian economy which accounts for over 20% 4 Japan 80.4 reported that Malaysia’s investments into its infra- of total GDP. Over the years due to the lower labour 5 South Korea 76.7 structure grew from US$ 6 billion in 2003 to US$ costs offered by countries like China, Malaysia has 6 United Kingdom 75.8 16 billion in 2013 and they have projected that lost some of its competitive advantage in the sector. 7 Taiwan 72.9 these figures will grow at 9% annually until 2023. 8 Mexico 69.5 The following incentives are made available for 9 Canada 68.7 The MRT project was commenced in 2011. It is a companies setting up their manufacturing plants in 10 Singapore 68.4 Renewable Energy rail network line that has completed its first phase Malaysia: 11 India 67.2 in late 2016. This system is expected to mitigate the 12 Switzerland 63.6 traffic congestion in Kuala Lumpur. The MRT will Pioneer Status 13 Sweden 62.1 also integrate with existing railway networks, fur- This status will give a 70% tax exemption of statu- 14 Thailand 60.4 ther improving the reach and capabilities of inner tory income for the first 5 years of operations. (Pi- 15 Poland 59.1 and outer city railway travel. oneer status is earned when criteria pertaining the 16 Turkey 59.0 level of value-added output, technology adoption 17 Malaysia 59.0 Pan Borneo Highway and industrial linkage) 18 Vietnam 56.5 19 Indonesia 55.8 20 Netherlands 55.7 Investment Tax Allowance (ITA) Picture: The Amcorp Gemas 10.25MW Solar Power Plant holds the Malaysia Book of Records for the Largest Grid Connected Solar Farm in the country.28 This will allow firms to have a 60% allowance for Source: Deloitte 27 the first 5 years of operations on qualifying capital Export Earnings Regulation expenditure (Plant, Machiney, etc) For the period, Jan – Dec 2015, a total of 128 proj- ects in renewable energy with total investments In December 2016, Bank Negara Malaysia (BNM) No Import Restriction of RM1.37 billion were approved incentives, of announced that Malaysian exporters (Malaysian The import of raw materials for manufacturing pur- which RM1.35 billion were from domestic sourc- Based) must only retain up to 25% of their export poses from licensed manufacturers are not taxed es (98.3%) and RM23.3 million were from foreign The Pan Borneo Highway is a road network on Bor- proceeds in foreign currency, while the remainder (1.7%). In comparison, for 2014 a total of 70 proj- neo Island connecting two Malaysian states, Sabah (75%) must be converted into ringgit. The new reg- No Equity Covenants ects in renewable energy were approved incentives and Sarawak, with Brunei. The length of the entire ulation is to boost liquidity and encourage more There are no restrictions on foreign equity owner- with total investments of RM1.22 billion. highway is expected to be about 2,083 kilometres domestic trade of the ringgit. To allow Malaysian ship (1,294 mi) for the Malaysian section. The first phase manufacturers to meet their foreign currency obli- For those investments in renewable energy projects of Pan Borneo Highway in Sabah, involving a 706 gations, exporters are allowed to hedge up to six approved incentives in 2015, 84 projects (RM489.7 km stretch from Sindumin to Tawau, will be fully months of their foreign currency obligations. million) will generate energy from solar power, 33 completed by Dec 31, 2021. projects (RM461.7 million) from bio-gas, 4 projects CONTACT DETAILS (RM331.1 million) from mini hydro and 7 projects CONTACT DETAILS (RM94.3 million) from biomass as the sources of MALAYSIAN RUBBER GLOVE FEDERATION OF MALAYSIAN energy generation. MANUFACTURERS ASSOCIA- MANUFACTURERS CORPORATE COMMUNICATION PEMANDU TION (MARGMA) UNIT, MINISTRY OF WORKS Wisma FMM, MALAYSIA Jabatan Perdana Menteri, Unit 1313 & 1311, No 3 Persiaran Dagan, Aras 3, Blok Timur, 13th Floor, Block A, PJU 9, Bandar Sri Damansara, Block B, 6th Floor, Bangunan Pentadbiran Damansara Intan, 1 Jalan SS20/27, 52200 Kuala Lumpur, Kompleks Kerja Raya, Kerajaan Persekutuan, 47400 Petaling Jaya, Selangor, Malaysia Jalan Sultan Salahuddin, 62502 Putrajaya, Malaysia Malaysia 50580 Kuala Lumpur, Malaysia WEBSITE WEBSITE Picture: BMCC Executive Director, Aurelia Silva (far right) visits the Dyson WEBSITE www.fmm.org.my WEBSITE www.pemandu.gov.my manufacturing plant in Johor together with Richard Graham MP, (second from www.margma.com.my www.kkr.gov.my/en left) the UK Prime Minister’s Trade Envoy to Malaysia. Dyson is a successful EMAIL EMAIL example of the many British companies that have shifted their manufacturing, EMAIL webmaster@fmm.org.my EMAIL feedback.gtp@pemandu.gov.my research and development to Malaysia. contact@margma.com.my pro@kkr.gov.my 38 39
Industry Analysis Industry Analysis Education To achieve this, the Ministry of Education has proposed the 10-shift initiative. The 10 shifts are Education has always been a deeply contentious criteria to the blueprint establishment to enhance the education system in the country. matter nationally, with a general consensus that the system needs to be improved. The government By purpose of examples, the following are 3 of the understands that education plays a leading role in 10 shifts drafted in the Education Blueprint 2015- achieving its goal of becoming a service oriented 2025. economy and has opened up the education system and encourages foreign investments at all levels of Holistic, Entrepreneurial & Balanced Graduates education (primary to tertiary). Malaysia has been experiencing a growing dis- Malaysia’s education system operates in a two-ti- equilibrium in terms of graduate competency and Picture: H.E. Victoria Treadell CMG MVO, British High Commissioner to Ma- laysia (centre) together with students from Heriott Watt University at the launch er system (private and public). Due to quality de- industry requirements. It has been apparent in of the “Education is GREAT” campaign. preciation in public education, the demand on the the recent decades that local graduates are falling private system (often UK-based) has significantly short of industry demand. To tackle this issue, the increased. Universities such as Nottingham and ministry has deployed the following measures: Southampton establishing their campuses in Ma- The National Education Blueprint (2013 - 2025) identifies 11 operational and strategic shifts to transform the education sys- laysia and the prevalence of GCE A-Levels are in- tem in Malaysia, covering pre-school to upper secondary. • Enhancing the student learning experience dicative of the growing demand. • Devising an integrated cumulative grade point average CGPA In 2013, the Ministry began developing the Malay- • Creating opportunities for students and sia Education Blueprint 2015–2025. This is a major academic staff to acquire entrepreneurial skills initiative to overhaul the policies of higher educa- tion system in Malaysia. The higher education is Talent Excellence revamped and is positioned to produce Value-Driv- en Talent. The current system that Higher Learning Institu- tions operates on is in rigid form and has adopted Education Blueprint Aspiration a one size fit all programme. To steer away from this silo model the following measures are taken: • Positioning HLIs according to their recognised areas of institutional excellence • Enabling HLIs to develop multi-track career pathway • Providing best practise guidelines Innovation Ecosystem CONTACT DETAILS Malaysia recognises that in order to be globally competitive it must be innovating and be in the NATIONAL ASSOCIATION DEPARTMENT OF HIGHER OF PRIVATE EDUCATION EDUCATION MALAYSIA forefront of scientific advancements. To invig- INSTITUTIONS (NAPEI) orate this path, the government seeks to play an Ministry of Education Malaysia Secretariat: Level 9, No 2, Tower 2 active role in the following ways. C-M09, Suria Offices, Jalan P 5/6, Precint 5, Jalan PJU 10/4C, 62200 Putrajaya, Malaysia Damansara Damai, 47830 Petaling • Identifying areas that have good innovation Jaya, WEBSITE • Incentivising HLIs to establish supporting Selangor, Malaysia www.jpt.mohe.gov.my systems for the commercialisation of ideas WEBSITE www.napei.org.my Source Ministry of Education 29 40 41
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