DISTRIBUTION SALES FIREROCK CUSTOMER MEETING - UNION GAS
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Distribution Sales
FireRock Customer Meeting
May 23, 2019
Safety Message Golf Injuries: Play it safe with these tips!
Warm-Up
• Before you practice your swing or play a round of golf,
warm up for at least 10 minutes with a brisk walk or a set
of jumping jacks
• Stretch your hands, wrists, forearms, elbows, shoulders,
spine and pelvis
• Swing your golf club a few times, gradually increasing
your range of motion
“It's all in the hips. It's all in the hips. It's all in the hips.” — Chubbs - Happy Gilmore
Adjust Your Swing
• The entire body is used to execute a golf swing in a
complex and coordinated movement
• When this movement is repeated frequently, significant
stress is placed on the same muscles, tendons and joints
• Remember to:
• Use proper posture
• Stay smooth
• Don't over-swing
"I don't think the heavy stuff is coming for a while" - Caddyshack
Strengthen Your Muscles
• You don't need bulging muscles to hit a long drive — but the
stronger your muscles, the greater your club speed
• Stronger muscles are also less prone to injury. For best results,
do strength training exercises year-round
"Somebody's closer." - Happy Gilmore
Focus on Flexibility
• Regular stretching can improve your range of motion and lead
to a more fluid golf swing
"Just tap it in. Just tap it in. Give it a little tappy. Tap Tap Taparoo.” — Happy Gilmore
Build up Your Endurance
• Regular aerobic activity can give you staying power on the
course
• Try walking, jogging, bicycling or swimming
"Do you want a piece of me poppy." (Happy Gilmour) "No I want the whole thing." (Bob Barker) - Happy Gilmore
Lift and Carry Clubs Carefully
• Golfers who carry their own bags have higher rates of shoulder
and back injuries than do other golfers
• If you jerk heavy clubs out of the trunk of your car, you could
injure yourself before you reach the first tee
• Use proper lifting technique: Keep your back straight and use
the strength of your legs to lift
“The most important shot in golf is the next one.” – Ben Hogan
Try to Avoid Hitting Objects Other Than the Ball
• Elbow and wrist injuries are often the result of hitting the ground
or the rough
"You can talk to a fade but a hook won't listen.“ – Lee Trevino
Watch out for Hazards on the Course • Watch for signs and symptoms of dehydration, heat exhaustion and heatstroke. • Drink plenty of water, whether you feel thirsty or not, and cut your game short if necessary • Be careful to limit your sun exposure while golfing Remember to: • Use sunscreen • Wear sunglasses to filter out UVA and UVB rays • Wear a hat with a visor to shade your eyes and face “Why you don't you just go HOME? That's your HOME! Are you too good for your HOME? ANSWER ME!” — Happy Gilmore
Choose Proper Footwear • Dress for comfort and protection from the elements • Wear golf shoes with short cleats • Long cleats dig into the sod and hold your feet planted as you swing, which may strain your knees or ankles “If I had it to do all over again, I'd still hit that shot” - Tin Cup
Thank you, play safe and have fun ☺
"Cinderella story. Outta nowhere. A former green-skeeper, now, about to become the Masters champion. It looks like a miracle... It's
in the hole! It's in the hole! It's in the hole" - Asst. greens-keeper Carl Spackler from...well, you know.Corporate Update
Tanya Mushynski
Vice President, Customer CareEnbridge: Life Takes Energy
Our purpose & values
We exist to help fuel people’s quality of
life.
We are guided by our values of Integrity,
Safety & Respect.Enbridge Assets
What we do
We help to fuel to the quality life for millions of people everyday by
connecting them with the energy they need
Liquids Pipelines Natural Gas Pipelines Gas Distribution Renewable Power
• 27,415 kilometers of crude • 41,850 kilometers of natural • 12 million customers • 1,700 net megawatts of
& liquids pipelines gas pipelines generating capacity
• Serving 500+ communities
• Transporting 3 million • Moving 18% of natural gas across Ontario • Solar, wind and
barrels/day consumed in the U.S. geothermal in North
• 40% of Ontario’s energy needs America and EuropeWe Fuel People’s Quality of Life We already serve most homes in Ontario and expect to add more • We serve more than 12 million people and businesses through 3.7 million meter connections • We heat over 75% of Ontario homes • We deliver 40% of Ontario’s energy needs • #1 utility in North America for volume send out. • #3 utility in North America for customer base • Forecasting to connect 50,000 new meters each year
Enbridge Gas Inc.
Executive Leadership Team
Cynthia Hansen
Executive VP &
President, Utilities
& Power
Operations
Malini Giridhar Michelle Jim Redford Mike Shannon Tanya
Jim Sanders George Mushynski
VP Business VP Energy VP Storage
SVP VP Services Transmission &
Development & VP Customer
Operations Engineering IMO
Regulatory Care
18Enbridge Gas Inc.
Customer Care Leadership Team
6Enbridge Gas Inc. Your Distribution Sales Team
Best in Class Service and Support
Regulatory Update
Amy Mikhaila
Manager, RatesEnbridge Gas Inc.
Amalgamation
• Enbridge Gas Distribution and Union Gas received approval to
amalgamate from the Ontario Energy Board in 2018
• Both utilities joined to become Enbridge Gas Inc. on January
1, 2019
• Deferred rebasing period of five years
• Rebasing application to be filed for 2024 ratesEnbridge Gas Inc. Amalgamation Con’t • Earnings sharing mechanism • Maintain existing rate structures and rate zones until rebasing • Annual rate adjustments based on a Price Cap framework • Incremental Capital Module (ICM) available for funding incremental capital
Enbridge Gas Inc.
2019-2023 Price Cap Framework
Annual Rate Adjustment Formula
PCI = (I – X – S) ± Y ± Z + ICM
Where rates are a function of:
I = An inflation factor
X = A zero Productivity factor
S = A 0.3% Stretch Factor
Y = Certain predetermined pass-through adjustments (gas supply costs, DSM)
Z = Certain non-routine adjustments
ICM = Incremental Capital Module rate ridersEnbridge Gas Inc.
2019 Rates Adjustment
• 2018 Rates approved Rate Zone Rate Class Delivery Charges
Total Bill
(incl Gas Costs)
as interim until 2019 M4 -2.5% -0.7%
Rates approved M5 -1.8% -0.4%
M7 -2.0% -0.4%
Union
M9 1.2% 0.2%
South
• Table shows the T1 0.1% 0%
T2 -2.0% -0.1%
estimated bill impact of
T3 -5.3% -0.7%
2019 Rates adjustment 100 0.7% 0.4%
110 0.3% 0.1%
115 0.8% 0.3%
EGD
145 1.5% 0.7%
135 0.0% 0.0%
170 -2.4% -0.8%Enbridge Gas Inc.
Regulatory Outlook
Decisions/ Other
Applications 2019
Account Clearing
2018 Deferrals Q2 • QRAM applications
(excluding DSM) Account Clearing: filed each quarter
2021 Dawn-Parkway 2016 DSM Deferrals
Expansion Project
for gas cost rates
Decision:
Q3
Federal Carbon Charges effective Jan 1,
Cap-and-Trade Clearance
2019 Rates April 1, July 1 and
2020 Rates Oct 1
Q4 Account Clearing:
2018 Deferrals
2021+ DSM Plan Cap-and-Trade Clearance
2019 Rates • 2017 & 2018 DSM
2020
2020 Rates Implementation DeferralsQuestions?
Federal Carbon Pricing
Program Update
Steve Dantzer
Specialist Carbon, Business Development CarbonTopics • Federal Carbon Pricing Program overview • Registration Process • Customer Impacts
What is the Federal Carbon Pricing Program?
• Carbon pricing is a central pillar of the Pan-Canadian Framework on Clean Growth & Climate Change
• Program is comprised of two elements:
Carbon levy on fossil fuels – effective April 1, 2019
• Generally payable by fuel producers or distributors
• $20/tCO2e (3.91¢/m3) in 2019
FUEL • Rising by $10 per year in April to $50/tCO2e (9.79 ¢/m3) in 2022
CONSUMPTION &
• Eligible greenhouse operators receive 80% relief from the carbon charge
HEATING FUEL
Output-based pricing system (OBPS) for large facilities – effective Jan 1, 2019
• Facilities that emit >10 ktCO2e/yr and undertake an activity which has an output-based standard (OBS)
• Designed to address competitiveness risks for emissions intensive and trade exposed industries
• Mandatory participants: >50 ktCO2e/yr
OBPS FACILITY • Voluntary participants: 10 to 50 ktCO2e/yrRegistration & Exemption Process
Customer Requirements
• ECCC registration: Customer to submit application for OBPS covered facility certificate
Step 1
(federal)
• CRA registration: Customer to submit application for exemption certificate (e.g., emitter, user)
Step 2 • Greenhouses not required to register – download Form L404
(federal)
• Declaration: Customer to send required information to distributor
• Completed Facility Declaration Form
Step 3 • CRA-issued exemption certificate
(Enbridge) • CRA-issued registration confirmation letter (not applicable to greenhouse operators)Customer Impacts
• Enbridge’s request to charge customer and facility rate was NOT approved by the Ontario Energy Board
• Enbridge began recording costs in approved deferral accounts on April 1, 2019 & will seek to recover
these costs through a future proceeding
Proposed Rates
2019 Rate 2019 Rate Annual Emissions (tonnes CO2e/year)
Charge
(¢/m3) ($/GJ) 50,000
Federal Carbon Charge 3.91* 1.003 ? X
Facility-related Charge
UG rate zones 0.0084 0.002
EGD rate zone 0.0036 0.001
* Eligible greenhouse operators pay only 20% of the Federal Carbon Charge (0.782¢/m3)Ontario Emissions Performance Standards – Ontario is developing industrial Emission Performance Standards (EPS) – If accepted by the federal government as meeting its benchmark, OBPS would “stand down” and EPS would apply – Ontario intends for EPS to apply retroactively to Jan. 1, 2019 – Sectoral coverage same as OBPS, may include greenhouses and MUSH sector as of 2020 – Stakeholder consultations ongoing, with draft regulation possible end of spring or early summer
Questions?
2021+ Natural Gas
Conservation in Ontario
Igor Mozetic
Supervisor Commercial Industrial SalesAgenda • The New Enbridge Gas Inc. • Beyond 2021: The Natural Gas Conservation Framework • Energy Conservation Programs • Next Steps
Enbridge in Ontario
Natural gas
• Enbridge Gas Inc. is the 3.7M customers, heating
amalgamated Enbridge Gas >75% of Ontario homes.
Distribution and Union Gas.
Energy Conservation
• Enbridge delivers about Programs
37% of Ontario’s total Saved customers ~19 billion
energy use each year. cubic metres of natural gas.
Renewables
• More than 100 years
7 projects: wind, solar and
of experience in safe hydroelectric (490 MW).
and reliable service.
Liquids pipelines
• A new developer of 3 pipelines which move
electricity transmission. 419,000 barrels per day.
• The Sarnia-area Dawn Storage Employment
Hub is Canada’s largest and one of ~4,800 Ontario-based
the top-5 natural gas trading hubs permanent and temporary staff.
in North America. Community investment
$6.6 M invested in community
initiatives across Ontario in
2017.The Energy Conservation Regulatory (OEB) Process
• 2 Key Components
• Framework: The “rule” book
• Energy Conservation Multi-Year Program Plan
• 2015-2020 Framework and Plan
• Expiring December 31, 2020
• Programs available to large commercial and industrial customers:
• Incentive rebates for equipment replacement
• Strategic Energy Management
• 2021+ Framework and Plan
• Implementation Date: January 2021
• Stakeholder engagement underway2021+ Timelines and Milestones
TODAY
Phase 2
Development of EGI
Conservation Plan2021+ Energy Conservation – Stakeholder Engagement • Enbridge seeks to develop the next Framework and Plan collaboratively with stakeholders. • By meeting with stakeholders and customers prior to OEB proceedings, Enbridge wants to: • Establish dialogue that fosters understanding of each party’s positions and rationale • Identify and analyze opportunities • Discuss critical issues and potential programs that customers value
Next Steps
• Stakeholder meetings and consultations can be expected throughout the
Framework and Plan development process.
• Program staff will proactively engage with customers in the program
design, planning and development phases.
• We ask that you identify staff from your organization who can be available
for discussions on specific topics.
• We look forward to your input throughout this process.Questions?
Networking/Break
Operational Update
Winter 2018/2019
GAS CONTROL
Clancy O’Hara
Director, Gas Control & ManagementDawn Storage and Market Hub
A look back…
Growth over the last 5 years:
Storage by 15 PJ
Deliverability by 300 TJ
Take away by 1.5 PJ/d
Connectivity by 883 TJ/d
Rover
Nexus
Dawn LTFP
New CounterpartiesDawn Storage Pools
Two sets of strategically located assets
Dawn
48
Not Shown – outside the Dawn area: Chatham D, Tipperary, Crowland and LNGDawn Storage Pools
Operating and managing as one
Dawn
49
Not Shown – outside the Dawn area: Chatham D, Tipperary, Crowland and LNGOperational Update Winter 2018/2019 weather 50
Operational Update
Winter 2018/2019 Customer Interruptions
1
4
3
1. Sudbury – Maley Lateral (2 customers) – Jan 20 to 21
2. The University of Waterloo – Jan 20 to 21
2
5
3. IKO Madoc – Jan 20 to 21
4. Sudbury – Maley Lateral (2 customers) – Jan 27 to Feb 1
5. The University of Waterloo – Jan 27 to Feb 1Operational Update
Winter 2018/2019 Customer Interruptions
2
5
1
1. Enbridge CDA – GTA & Niagara – Jan 20 – Jan 22
2. Enbridge EDA – Ottawa & Area – Jan 22
3. South Delivery Area 1 – Windsor/Chatham – Jan 27 – Feb 1
4
4. South Delivery Area 5 – Eastern Trans/Hamilton – Jan 27 – Feb 1
5. Enbridge CDA – GTA & Niagara – Jan 30 – Feb 1 3Increased Supply to Dawn Average daily supply—seasonal 53
Supply Diversity at Dawn Average daily supply—winter 2018/2019 54
Natural Gas
Meets peak electricity demand during summer
July 22, 2018 July 23, 2018 July 24 , 2018
4 Nuclear Generators at Pickering 5,524 MWH 5,456 MWH
Energy Centre came offline
19.6°C 23.7°C 24.4°C
(Source
55 www.sygration.com)Natural Gas
Meets peak electricity demand during extreme cold
Jan 21,2019
5,530 MWh
-17.0°C
Feb 1,2019Feb 2,2019
4,575 MWh4,338 MWh
-15.1°C -6.1°C
56
(Source www.sygration.com)Operational Update Storage percentage full 57
Value of Dawn
Continues to play a critical role
Storage Withdrawals
• New record on Jan. 30 – 6.4 PJ.
• 19% increase over previous record.
Dawn Send-out
• Peak on Feb. 1 – 6.49 PJ.
Through Parkway Compression
• New record on Jan. 21 – 3.7 PJ.
Contracts
• Record number of Hub contracts.
• Record number of contracted
counterparties.
58Questions?
Gas Supply
Nicole Brunner
Manager, Gas SupplyGas Supply
What we do- coming together
• Provide services to 3.7 million customers in Ontario
• 3.4 million are system gas customers consuming 496 PJ annually
• Leveraging two effective approaches to Gas Supply planning, asset acquisition and
supply procurement
• Consistent Gas Supply Plan Principles providing base for future alignment
• Cost effective, reliable and diverse supply to meet peak demands and maintain system integrity.
61Gas Supply
Enbridge Gas Portfolio
Union Gas
Enbridge Gas Distribution
Rate Zone Portfolio
Rate Zone Portfolio
62 2018/19 PortfolioGas Supply
Diversified Enbridge Gas Portfolio- 2018/19
• Diversified supply portfolio based on
firm transportation assets.
• Liquid trading locations offering
supplier diversity and competitive
market prices.
• Total annual supply purchases of
over 500 PJ/year.
• Well- positioned to meet organic
growth of utility rate base.
Diverse & flexible portfolio to deliver
the energy our customers require.Gas Supply
Winter 2018-2019
Colder than Normal Weather Highest Consumption Day
Enbridge rate zone customers On January 30th the Union MDA
experienced 7.3% colder than normal experienced temperatures within one 1
weather. HDD from a design day and Union
South and the Enbridge CDA were
within 3 HDD of their respective design
day temperatures.
20 January
7% 5% 30, 2019
BCF
Colder than Normal Weather Increased Consumption
Union rate zone customers experienced 5% Across the rate zones, Enbridge
colder than normal weather. customers consumed over 20 BCF
more than plan because of colder than
normal weather.ICF Natural Gas Outlook
ICF Natural Gas Outlook Demand 66
ICF Natural Gas Outlook Demand 67
ICF Natural Gas Outlook Supply 68
ICF Natural Gas Outlook Pricing
ICF Natural Gas Outlook Pricing
Thank you
General Q&A
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