LOW PAY COMMISSION CONSULTATION ON THE APRIL 2019 NATIONAL MINIMUM WAGE RATES SUBMISSION BY THE ASSOCIATION OF LABOUR PROVIDERS

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LOW PAY COMMISSION CONSULTATION ON THE APRIL 2019 NATIONAL MINIMUM WAGE RATES SUBMISSION BY THE ASSOCIATION OF LABOUR PROVIDERS
Camberley House
                                                                            1 Portesbery Road
                                                                            Camberley, Surrey
                                                                                     GU15 3SZ
                                                                             Tel: 01276 509306
                                                            Email: info@labourproviders.org.uk
                                                           Website: www.labourproviders.org.uk

June 2018
               LOW PAY COMMISSION CONSULTATION ON THE
                APRIL 2019 NATIONAL MINIMUM WAGE RATES
      SUBMISSION BY THE ASSOCIATION OF LABOUR PROVIDERS
Contact

David Camp, Chief Executive | T: 01276 509306 | E: David@alliancehr.co.uk

Introduction

ALP (www.labourproviders.org.uk) is a trade association promoting responsible
recruitment and good practice for organisations that supply the workforce to the consumer
goods supply chain across the food processing, horticultural and wider manufacturing,
industrial, warehousing and distribution sectors.

ALP member organisations supply approximately 70% of the temporary contingent
workforce into the food growing and manufacturing supply chain. Many of these workers
progress to form the permanent workforce for UK industry. All organisations that supply
labour into these sectors are required to be licensed by the Gangmasters and Labour
Abuse Authority (GLAA).

ALP's members predominantly provide unskilled workers and semi-skilled workers.
Market pressures mean that unskilled work is either at, or very close to, national minimum
wage (NMW). For many years these irregular low-paid jobs have been largely filled by
migrant workers, able to earn more than they can in their home country. Depending on
region EU workers make up between 70 and 100% of workers supplied by labour
providers, the remainder being British nationals and those migrants from non-EU countries
that have been given right of residence in the UK.

Labour providers operate in a very competitive market largely resulting from the downward
pressure on costs exerted by the consumer goods supply chain. It follows that margins
are thin, although just adequate to allow efficient businesses to continue.

The actual hourly rate charged by a labour provider to the hiring client for the supply of
temporary workers is ultimately a commercial agreement. Any agreed rate should take
into account the particular costs of supply. Hirers of temporary labour that pay
unrealistically low rates are knowingly or recklessly conniving in illegality as these rates
can only be achieved either through worker exploitation or tax evasion or both.

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ALP Submission

The ALP makes the following points to the LPC to take account of in considering its
recommendations to government on future wage policy.

For the National Living Wage, LPC is seeking evidence in order to advise on the best path
towards a target – 60 per cent of median earnings by 2020, particularly:

    •   Views on the affordability and effects of an increase to the ‘on target’ rate for 2019 –
        currently around £8.20 – or whether we should be more or less cautious.

    •   Evidence of the impact of increases in the NLW since its introduction

    •   Evidence on the economic outlook more generally

1. Labour Market

Labour providers to the consumer goods supply chain are experiencing the most extreme
labour supply shortages known:

    1. EU unemployment at 7.1% is falling and fast approaching the historic low of 6.8%.
       The UK unemployment rate at 4.2%, is the lowest since 1975, 43 years ago.

    2. 70% of labour providers were unable to meet their food industry clients’ labour
       demands for the Christmas 2017 peak. 55% could not meet client demands in the
       ‘quiet’ period of February to April 2018.

    3. 55% of labour providers reported a decline in the quality of labour (English
       language, productivity, reliability etc.) compared to this time last year whereas only
       4% reported an improvement.

    4. At Christmas 2017, 70% of food and beverage manufacturing companies struggled
       or were in crisis with regard to supply of low and unskilled workers. Asked, “How do
       you see the position of your site with regards to supply of labour and skills in 2018?”

                                                                          We
                                                                                               It will
                                                                We’ll     should    We will
Skill Level                                                                                    be a
                                                                be fine   just be   struggle
                                                                                               crisis
                                                                          OK
Highly-skilled: Degree level and above e.g. Engineers,
                                                                   33%       39%        23%          4%
Directors etc. (National Qualification Framework 6 and above)
Skilled: Requiring a degree & experience e.g. Production /
                                                                   27%       41%        31%          1%
Operations / HR Managers, (NQF level 6)
Semi-skilled: Requiring experience & training e.g. Skilled
                                                                   15%       36%        39%        10%
trades (NQF 3-4)
Lower-skilled Permanent: Requiring some training/experience
                                                                   12%       17%        47%        24%
e.g. Process operative, skilled field worker (NQF 2)
Lower skilled temporary / agency / seasonal                        11%       15%        44%        30%
Unskilled: Requiring minimal training/experience, e.g.
                                                                   11%       18%        41%        30%
Elementary roles, picking, packing etc. (below NQF 2)
Unskilled temporary / agency / seasonal                            13%       18%        39%        30%

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In summary, 71% of food and beverage manufacturing companies anticipate labour
         shortages in low and unskilled roles in 2018. Around one in three companies
         expect a labour supply crisis. The full

    5. At Christmas 2017, 60% of agriculture and horticulture businesses experienced
       shortages in low and unskilled roles with one in eight in crisis. 75% of agriculture
       and horticulture businesses anticipate shortages in low and unskilled roles in 2018
       and of these over a quarter envisage a labour supply crisis.

                                                                                               We
                                                                                                                           It will
                                                                                   We’ll       should         We will
Skill Level                                                                                                                be a
                                                                                   be fine     just be        struggle
                                                                                                                           crisis
                                                                                               OK
Highly-skilled: Degree level and above e.g. Engineers,
                                                                                       48%         37%             12%            3%
Directors etc. (National Qualification Framework 6 and above)
Skilled: Requiring a degree & experience e.g. Production /
                                                                                       45%         42%             11%            3%
Operations / HR Managers, (NQF level 6)
Semi-skilled: Requiring experience & training e.g. Skilled
                                                                                       20%         43%             33%            4%
trades (NQF 3-4)
Lower-skilled Permanent: Requiring some training/experience
                                                                                       16%         22%             45%          17%
e.g. Process operative, skilled field worker (NQF 2)
Lower skilled temporary / agency / seasonal                                            12%         10%             50%          28%
Unskilled: Requiring minimal training/experience, e.g.
                                                                                       10%         10%             52%          29%
Elementary roles, picking, packing etc. (below NQF 2)
Unskilled temporary / agency / seasonal                                                13%          9%             48%          30%

2. Rising labour costs

2.1. The ALP produces indicative Charge Rate Guidance. Charge rates lower than those
     in the rates tables plus a sustainable net margin may indicate illegal activity.
NATIONAL MINIMUM AND LIVING WAGE                                      Apprentices Age 16-17    Age 18-20      Age 21-24    Age 25 plus
1. Minimum wage                                                       £     3.70   £    4.20   £       5.90    £    7.38   £       7.83
2. Employers’ NI Contributions                                        £      -     £     -     £        -      £    0.46   £       0.52
3. Annual Holiday Pay (5.6 weeks entitlement)                         £     0.45   £    0.51   £       0.71    £    0.95   £       1.01
4. Apprenticeship Levy (for businesses with over £3m paybill)         £     0.02   £    0.02   £       0.03    £    0.04   £       0.04
5. Pensions Auto-Enrolment Cost (2% of qualifying earnings)           £      -     £     -     £        -      £    0.09   £       0.10
6. Total Wage Costs                                                   £     4.17   £    4.73   £       6.65    £    8.92   £       9.50
7. Guideline Statutory Sick/Maternity Pay cost                        £     0.11   £    0.11   £       0.11    £    0.11   £       0.11
8. Guideline Minimum Labour Provider Overhead & Service Cost          £     0.65   £    0.65   £       0.65    £    0.65   £       0.65
9. Hourly Cost of Supply (not including Labour Provider Margin)       £     4.93   £    5.49   £       7.41    £    9.68   £      10.26

2.2. The Apprenticeship Levy is in effect a business tax of 0.5% for labour provider clients,
     as due to the nature of their business being to supply a temporary and flexible
     workforce, they are largely unable to take advantage of its provisions.

2.3. In April 2018 the rate of auto-enrolment pension contribution increased from 2% (a 1%
     employer and 1% employee contribution) to 5% (a 2% employer and 3% employee
     contribution. This is an additional cost for business and will rise again in 2019.

2.4. Labour providers responding to the May 2018 ALP Labour Market Survey stated
     We have had to invest more money and resources into sourcing workers                                                  80%
     Clients have had to increase wage rates to attract workers                                                            49%
     Existing workers have had to work extra hours and overtime                                                            28%

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2.5. Food Growers and Manufacturers responding in January 2018 ALP Labour Market
     Survey responded to “Which of these are you actively adopting in response to the
     labour and skills shortage (all that apply):

    Increasing wages and benefits to attract and retain more staff             66%
    Improved worker sourcing and retention policies                            68%
    Increasing hours worked and overtime of existing staff                     41%

2.6. There is an accelerator effect on other social charges causing a significantly greater
     increase on total wage bills than the increase in NLW alone, as the table below shows
     calculated on a 40 hour week worked:

                                                April        April       April         April
NATIONAL MINIMUM AND LIVING WAGE
                                              2015-2016    2016-2017   2017-2018     2018-2019
1. Minimum wage                               £     6.70   £     7.20 £       7.50   £     7.83
2. Employers’ NI Contributions                £     0.39   £     0.46 £       0.49   £     0.54
3. Annual Holiday Pay                         £     0.86   £     0.92 £       0.96   £     1.01
4. Apprenticeship Levy                                                £       0.04   £     0.04
5. Pensions Auto-Enrolment Cost               £      -     £     0.04 £       0.05   £     0.10
6. Estimate Statutory Sick/Maternity Pay      £     0.11   £     0.11 £       0.11   £     0.11
7. Total Wage Costs                           £     7.94   £     8.62 £       9.05   £     9.52
Percentage Increase                                             8.58%       4.92%         5.26%

2.7. The falling quality of workers means lower productivity and increased product costs.

2.8. Food growers and manufacturers are reporting real impacts on their businesses
     caused by labour shortages and increased costs. Those responding to the January
     2018 ALP Labour Market Survey reported:

    Looking to source or relocate overseas                                                8%
    Scaling down our operation in light of labour cost/shortages                         13%
    Our business is becoming unviable                                                     6%

3. Impact of the rates on younger workers

LPC seeks evidence on the impact of the rates on younger workers’ employment
prospects including how widely the 21-24 Year Old Rate is used, and what effect, if any,
the gaps between the different rates have on different age groups’ labour market
performance.

3.1. The NLW applies to workers aged 25 and over, however, consumer goods suppliers
     and their labour providers are required to meet supra national ethical labour standards
     in accordance with the ETI Base Code. The code requires equal pay for work of equal
     value and therefore to apply the age related NMW levels to younger workers is
     assessed by social compliance auditors as age discrimination. This means to be
     compliant with ethical labour standards, consumer goods suppliers (including their
     labour providers) must pay the higher NLW rate to all workers with the incumbent
     increase to overall labour cost that this incurs.

3.2. The NLW is in effect state legalised age discrimination. The Equality Act 2010 contains
     a specific exemption to the usual rules on age discrimination in relation to payments in
     keeping with the National Minimum Wage and this allows employers to lawfully base
     their pay structures for young workers on the National Minimum Wage pay bands and
     pay workers different rates. As part of the evidence gathering for the 2018 report the
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LPC should engage with the Equality and Human Rights Commission (EHRC) for an
    independent assessment of whether the current age differential wage rates are a
    proportionate means to meet a legitimate aim.

3.3. The NLW has opened up a number of discrimination traps for employers. One
     example of how employers may inadvertently discriminate is as follows. An employer
     paying for example at NMW rates and overtime at 1.5 times basic is paying a
     discriminatory overtime rate as the Equality Act 2010 exemption is lost as the rates go
     above the minimum.

4. NMW Guidance, Engagement and Enforcement

4.1. GOV.UK does a good job in getting the basics of the NMW across. The BEIS
     guidance Calculating the Minimum Wage and Technical Manuals provide more detail
     but both are inadequate in providing support to industry and HMRC NMW
     Enforcement Officers in correct and consistent application of the law. ALP members
     are forced to incur expensive legal bills to counter ill founded, incorrect interpretations
     of NMW legislation and disproportionate actions by HMRC NMW Enforcement
     Officers.

4.2. The BEIS NMW Policy Team should offer technical support to the Northern Ireland,
     Scotland and Wales Agricultural Wages Boards in matters relating to the minimum
     wage. The current Welsh order contains apparent age discriminatory overtime
     provisions. Base Agricultural Minimum Wages and NMW/NLW should be aligned.

4.3. Trade associations representing businesses operating in low pay sectors should be
     able to meet formally and regularly (every 6 months) as a group with appropriate
     individuals within BEIS and HMRC to raise and address policy matters. ALP supports
     the Director of Labour Market Enforcement’s (DLME) recommendation that
     “BEIS/HMRC should review the guidance around NMW in collaboration with
     stakeholders to identify and improve problem areas such as pay averaging and salary
     sacrifice.” ALP identifies mobile workers, travel to work, start and finish times, work
     related deductions and payments, accommodation related provisions and more as
     areas that need addressing.

4.4. Trade associations representing businesses operating in low pay sectors should be
     able to access and work with NMW Technical Advisors to develop their own sector
     relevant guidance and to assist with complex and challenging issues. ALP supports
     the Director of Labour Market Enforcement’s (DLME) recommendation that “HMRC
     NMW/NLW team should develop a more supportive approach when companies ask for
     advice in order to be compliant.”

4.5. LPC is requested to recommend a process whereby industry and BEIS/HMRC may
     discuss and agree “technical exemptions” in specific situations whereby the literal
     application of NMW legislation has perverse and/or unintended consequences that
     impose burdens on business and have a neutral impact on low paid workers; or have a
     negative impact on low paid workers. For labour providers, this is particularly with
     regard to the provision of optional transport to work for workers at or around NMW.
     Previous ALP submissions to the LPC have dealt with this matter in considerable
     detail.

4.6. ALP supports the DLME’s recommendation, “Different forms of partnership working
     should be piloted and evaluated, primarily through the support of: a. Newham’s

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proposal to target NMW/NLW (testing joint working between HMRC and local
    authority); and b. Leicester’s proposal to target the garment trade through focused,
    highly visible joint enforcement (testing partnerships with local agencies and
    businesses).

4.7. Current NMW name and shame policy is heavy handed and disproportionate and does
     not accord with the Regulators Code in that “Regulators should choose proportionate
     approaches to those they regulate, based on relevant factors including, for example,
     business size and capacity.” The NMW offender name and shame list should be for
     those businesses which deliberately set out to pay workers below the NMW rather
     than reputable companies who inadvertently fall foul of a technical breach of NMW
     where guidance is absent or unclear and who remedy this immediately.

4.8. ALP requests that the LPC convenes a working group with employers and trade
     associations to develop proposals regarding the accommodation offset to be
     considered by the LPC which:
      •   Are fair to workers and protects them from exploitative landlords and employers
      •   Enables employers to invest in developing higher standards of accommodation
          for workers
      •   Enables employers to provide good quality accommodation to workers
      •   Assists in encouraging supply of labour to the UK
      •   Recognises the difference where worker must live in employer provided
          accommodation or has a choice over taking the accommodation.

5. Premium rate of the NMW/NLW for hours that are not guaranteed

LPC seeks views on Matthew Taylor’s proposal of a premium rate of the NMW/NLW for
hours that are not guaranteed as part of a contract. The problem that this seeks to tackle is
that some workers are subject to erratic and unpredictable working hours and income. The
rationale is that a higher minimum wage for non-guaranteed hours, such as those worked
by zero hour contract workers, could both compensate workers for the additional risk they
bear and encourage employers to offer more stable schedules of work. LPC has also been
asked to consider other ideas that might alleviate the problem.

5.1. ALP is advised by food supply chain employers and labour providers that the
     consequence of implementing a premium rate of the NMW/NLW for hours that are not
     guaranteed as part of a contract will be directly counterproductive to the objective
     intended. Specifically:

      •    Workers on temporary or zero hours contracts will be dissuaded from moving
           to permanent contracts or guaranteed hours contracts because of the drop in
           pay;

      •    Permanent contracts or guaranteed hours contracts will be seen as a demotion
           because of the drop in pay;

      •    Workers on guaranteed hours contracts will ask to transfer to non-guaranteed
           contracts for the extra pay available;

      •    Permanent workers will seek pay increases to achieve pay parity with
           temporary / zero hours workers, which, of course, cannot be achieved;

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•    Industrial strife will be caused by long term workers being outraged at being
           paid less than an inexperienced worker on a non-guaranteed contract on their
           first day of work;

      •    The proposal flies in the face of the principle of equal pay for work of equal
           value;

      •    Legislation will be complex, loopholes will be inevitable, enforcement will be
           minimal.

5.2. LPC has been asked to “consider other ideas that might alleviate the problem”.
     However, ALP is unclear what “problem” is seeking to be alleviated. Neither the
     government nor the LPC has quantified or qualified the “problem”. This makes a
     comprehensive response challenging. However:

      •    The flexible labour market has worked effectively in getting people back to
           work following the 2008 crash.

      •    We are in a near full employment economy. Individual employers are
           structuring their organisational design and employment arrangements to best
           attract and retain workers. The market is forcing them to. Legislation is
           unnecessary.

      •    CIPD research indicates that “Zero-hours contract employees as happy as
           permanent, full-time employees”.

      •    The Taylor report contains many excellent recommendations (ALP has
           submitted to the government consultation on these). However, ALP believes
           this particular point to be an area that requires extensive and detailed
           research. Knee jerk reactions have unintended consequences and hence are
           to be avoided for that reason. Decisions that will have fundamental impacts on
           the functioning of the UK labour market should be evidence based.

      •    Such research should be led by the Office of the Director of Labour Market
           Exploitation and should be focused on measures to tackle “underemployment”
           such as how to avoid penalising companies for providing longer hours of work
           i.e. because of national insurance thresholds it is cheaper to employ two
           people on 20 hours per week than one person on 40 hours per week.

                                            ----

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