Discussion paper State Capability, Policymaking and the Fourth Industrial Revolution: Do Knowledge Systems Matter?
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Discussion paper State Capability, Policymaking and the Fourth Industrial Revolution: Do Knowledge Systems Matter? Authors: Arnaldo Pellini Vanesa Weyrauch Maria Malho Fred Carden In setting across a objectives • to ena the U United Nations Educational, Scientific and • to hel correc Cultural Organization UNES Organisation The Logo des Nations Unies of the Go pour l’éducation, set out in la science et la culture and Intern
Authors Arnaldo Pellini is a development economist with a specialisation in decentralisation and local governance reforms, the political economy of the demand and use of knowledge to inform policy decisions, and adaptive development. Arnaldo is co-founder of Capability Ltd. in Finland and a Research Associate with the Overseas Development Institute in London. Arnaldo has lived and worked for the last 15 years in Nepal, Cambodia, Vietnam, the Philippines and Indonesia. He is an associate editor with the journal Evidence & Policy. Email: arnaldo.pellini@capability.fi Vanesa Weyrauch is a social communicator and the co-founder of Politics & Ideas. She has worked in the field of policy and research for the last 16 years, especially with Latin American think tanks and policy makers, through knowledge generation, capacity building and mentorship. In recent years she has specialised in innovative methods to facilitate the learning and design of future scenarios, such as Theory U from the Presencing Institute, MIT. Email: v_weyrauch@politicsandideas.org Maria Malho is a political scientist working at the leading Nordic think tank Demos Helsinki. Maria specialises in foresight, futures scenarios and changes in current social, political and economic power structures. She has a background in researching the societal effects of transformations such as digitalisation, urbanisation and climate change especially in the context of public governance. Email: maria.malho@demoshelsinki.fi Fred Carden is an evaluation professional with over 30 years’ experience in research and development evaluation. He is an evaluation methodologist with a particular interest in how evidence gets used in decision making. Currently his work focuses on approaches to evaluate implementation, as well as approaches to the evaluation of global challenges. He is the founder of Using Evidence Inc. and serves on the Board of the Partnership for Economic Policy. Email: fred@usingevidence.com II
Acknowledgments This paper is the result of a collaboration between a group of organisations, interested in the implications of the Fourth Industrial Revolution on policymaking process and the production and use of knowledge to inform those policy processes. The organisations are: Capability (Finland), Demos Helsinki (Finland), HELVETAS Swiss Intercooperation (Switzerland), Politics & Ideas (global), Southern Voice (global), UNESCO Montevideo and Using Evidence (Canada). An early draft of this discussion paper was used to kick start a panel discussion at the Think Tank Initiative Exchange in Bangkok in October 2018, chaired by Andrea Ordoñez of Southern Voice and Leandro Echt of Politics & Ideas. These are the first steps of a collaborative policy research project that we want to undertake in different countries, bringing together policy makers, practitioners and policy researchers to explore the changes in the capabilities of governance and knowledge systems in middle-income countries as a result of the imminent Fourth Industrial Revolution. If you or your organisation are interested in this topic or want to join this initiative, please get in touch with Southern Voice at: secretariat@southernvoice.org. The analysis and conclusions presented in this paper are those of the authors and do not reflect the views of HELVETAS Swiss Intercooperation. The authors would like to thank HELVETAS Swiss Intercooperation for supporting the research for this paper; Sophie Gillespie for proof reading and copy editing; Patricia Peralta for the graphic design; and Andrea Ordóñez, Luis Carrizo and Kirsi-Marja Lonkila for their comments and suggestions. III
Contents Acronyms and Abbreviations.............................................................................................................. V 1. Introduction................................................................................................................................ 1 1.1 Definitions and Problem Statement.......................................................................................... 1 1.2 Guiding Questions and Approach............................................................................................. 3 2. The Fourth Industrial Revolution and the Transformation of Our Societies................................ 4 2.1 Social Interactions: Inequality in Access................................................................................... 5 2.2 Economy................................................................................................................................ 5 2.3 Human Agency....................................................................................................................... 6 2.4 SDGs and Technological Changes ........................................................................................... 6 3. The Fourth Industrial Revolution and Policymaking................................................................... 8 3.1 Artificial Intelligence, Data and Governance.............................................................................. 9 3.2 Emerging Issues in Governance and Decision-Making in the Fourth Industrial Revolution.......... 10 4. The Fourth Industrial Revolution: Implications for Knowledge Systems................................... 12 4.1 The Fourth Industrial Revolution as an Opportunity to Make Knowledge Systems More Visible........12 4.2 The Evolution of Knowledge Systems..................................................................................... 15 5. Conclusions and Suggestions for Further Research....................................................................16 References..................................................................................................................................... 19 Annex 1 - List of Key Informants...................................................................................................... 21 Annex 2 - List of Possible Changes in Knowledge Systems................................................................ 22 IV
Acronyms and Abbreviations AI Artificial Intelligence AIPI Akademi Ilmu Pengentahuan Indonesia / Indonesian Science Academy GDP Gross Domestic Product GNI Gross National Income ICT Information and Communication Technology OECD Organisation for Economic Co-operation and Development SDGs Sustainable Development Goals 4IR Fourth Industrial Revolution V
1 Introduction In 2016, a group of young Indonesian scientists practitioners, policy makers and research funders published Sains45: Indonesian Science Agenda interested in the impacts of the 4IR, in particular Towards a Century of Independence (AIPI 2016). on the implications for middle-income countries; 2) The publication was the culmination of a series of explore current research and literature to build a symposia titled “Frontiers of Sciences”, which had research hypothesis and suggest some key defini- taken place over the previous two years. The young tions; 3) suggest key research questions and areas scientists looked to 2045, when Indonesia will cel- for further investigation; and 4) inform the co-de- ebrate 100 years of independence, and asked with sign of a collaborative research project to study some concern what it would be like to work as a the changes in the capabilities of governance and scientist in Indonesia then. The young scientists knowledge systems in middle-income countries. identified 45 key policy issues, which will determine the country’s transition to a knowledge economy. They called for the design of policies and develop- 1.1 Definitions and Problem ment strategies with a strong research and science Statement foundation (ibid.). In his bestseller Homo Deus. A Brief History of To- The aspirations, concerns and questions about morrow, Yuval Noah Harari argues that humanity is the future of the young Indonesian scientists are at the brink of a new evolutionary era. One element not unique. They reflect aspirations, concerns of this new era is the accelerating technological de- and questions about the future of society that are velopment that Klaus Schwab (2016) has called the posed all over the world by researchers, citizens, Fourth Industrial Revolution (4IR), and described civil society and policy makers. as “the confluence of technological breakthroughs, covering wide-ranging fields such as Artificial Intel- In this discussion paper, we set out to explore the ligence, robotics, internet of things, autonomous opportunities and concerns that accompany the vehicles, nanotechnology, biotechnology, energy imminent Fourth Industrial Revolution for policymak- storage, and quantum computing” (ibid.: 7). ing and the knowledge systems that inform policy decisions, particularly in middle-income countries.1 The 4IR and its transformative scientific and tech- Overall, middle-income countries are home to five nological advances are transnational by nature and billion of the world’s seven billion people and 73 embrace a rapid pace of change. This brings a per cent of the world’s poor people; they represent lot of uncertainty not only technologically but also about one third of the global Gross Domestic Prod- economically, politically and socially (Mulgan 2018). uct (GDP) and are major engines of global growth These elements challenge state institutions to un- (World Bank 2018). derstand and keep up with the impact the changes have on citizens, civil liberties and political systems. As a discussion paper, our aim is not to provide Some see a risk that we gradually become subjects answers at this stage but rather to identify the of digital systems that we can barely understand – most relevant questions to explore. We aspire let alone control – and that our societies and polit- to: 1) stimulate discussion among researchers, ical systems can be subordinated to the power of 1 Middle-income countries are a very diverse group of countries that, according the World Bank (2018), have a GNI per capita between USD 1,006 and USD 3,955 (lower middle-income) and between USD 3,956 and USD 12,235 (upper middle- income) (World Bank 2018). 1
those who control the new technologies and digi- responses from state institutions (Susskind 2018). tal systems (Susskind 2018; Tegmark 2017; World We argue that strong capabilities of knowledge sys- Wide Web Foundation 2017). tems are instrumental to the growth of a 21st-century economy and institutions. There is limited focus on, The current systems of public policy and deci- and growth in, the capabilities of knowledge systems sion-making evolved during the 1870s alongside in middle-income countries. This trend exacerbates the Second Industrial Revolution. They were influ- the inequities that permeate global development. enced by a belief in science and rationality and the The development assistance community has largely emergence of new techniques for the division of la- failed to address this central problem. bour and mass production, which led to linear and mechanistic decision-making processes along top- In this paper, we define knowledge systems as down hierarchies. The problem is that “governments the interaction of research, innovation, higher ed- today have to address the 21st-century challenges ucation and citizen and professional knowledge. with 19th-century institutions” (Elmi & Davis 2018). These interact in order to produce, provide, de- mand and use knowledge to support the develop- The authors of this paper argue that during the 4IR, ment of public policies. sustainable economic growth and prosperity of mid- dle-income countries will require new and increased The current education and research systems in capabilities for societies to use technology and most middle-income countries are not fit for pur- knowledge to tackle so called “wicked hard” policy pose. They are not preparing a new generation of problems (Andrews et al. 2015: 126). Moreover, in- citizens and leaders to address the changes the creasingly capable computing machines, the possi- 4IR will bring. While technological advances seem bility of continuous connectivity and the increasing to provide unlimited opportunities for those with a datafication or digitisation of citizens’ lives will most good idea and a strong sense of entrepreneurship, likely change the nature and meaning of knowledge inequality in the world between high- and middle- production and use in policy decisions. This is likely or low-income countries will continue to expand to offer new opportunities for the achievement of the so long as the latter struggle to adapt their knowl- Sustainable Development Goals (SDGs) and more edge and policymaking systems to the emerging equitable economic growth within the natural limits of technologies. Finally, we need to recognise that our planet (Pellini et al. 2018; Carden 2017). Prelimi- technological changes will vary in different coun- nary findings from the State of the SDGs programme tries and sectors. This will require that knowledge from Southern Voice,2 an international network of and governance systems adapt as well. Further, 48 think tanks from around the globe, highlights that this will have implications on the ways in which de- the technological changes emerging from the 4IR velopment programmes and projects supporting are likely to have important implications in the coun- and building state and civil society capabilities are tries of the global south, in particular SDG 4 (Quality funded, designed and implemented. of education), SDG 8 (Decent work and economic growth), SDG 10 (Reduce inequalities) and SDG 16 This is not an entirely new challenge. It has also histor- (Peace, justice, and strong institutions).3 ically taken time to adapt to the technological trans- formations and societal changes the industrial revo- At its heart, this paper is about the link between the lutions have brought about. Antonio Gramsci (1971: 4IR and politics, and how knowledge can play a role 275–276) has described a situation like this as a “sol- to make the most of that link. The imminent tech- stice” and an “interregnum”, where “the old world is nological changes require political, ethical and moral dying, [but] the new one has not yet been born.” 2 See http://southernvoice.org/. 3 See https://sustainabledevelopment.un.org/sdgs. 2
1.2 Guiding Questions and The audiences that we want to engage with Approach through this discussion paper are those groups interested in changes in policymaking processes This discussion paper is a high-level exploration of due to the 4IR: policy researchers in think tanks; the themes outlined briefly above to identify specif- universities and government policy analysis units; ic areas for further investigation. The guiding ques- development practitioners in funding organisa- tions for this paper are: tions; implementing teams; and policy makers and civil servants interested in testing new ways for ex- • What are the key elements of the 4IR? panding the use of knowledge in policy. • What does the literature say about the impact of this revolution on societies and economies, In the next section we explore the landscape of the and in particular on middle-income countries? social, economic and political changes that the 4IR • What are the implications of 4IR for the achieve- is bringing. In Section 3 we zoom in on the specific ment of the SDGs in middle-income countries? changes that the 4IR calls for in governance and • What does the literature say about the challeng- policymaking. Section 4 focuses on the changes es for governance and the ways knowledge can and implications of the 4IR for the knowledge sys- inform policy during the 4IR? tems used as a background for policymaking. In • What are the questions that require further in- Section 5 we present our suggestions for areas of vestigation? further research and investigation. The discussion paper is based on a review of selected research, project and private sector lit- erature; interviews with key informants in Alba- nia, Argentina, Australia, Finland, Indonesia, Italy, Kosovo, Serbia, South Africa and Tanzania; and an online survey.4 4 This online survey was held between November 26th and December 7th: it took an average of 22 minutes to fulfill and was targeted to experts who are already working on the related issues; we received 14 responses. 3
2 The Fourth Industrial Revolution and the Transformation of Our Societies The 4IR will fundamentally change our societies breadth and depth of the transformation demands and economies. What separates the 4IR from the changes in entire systems of production, manage- previous industrial revolutions (see Table 1), is that ment and public governance. The response can- the pace of technological breakthroughs is unprec- not be left to state institutions alone but requires edented and the scale and complexity of the trans- the active engagement of citizens, the private sec- formation are unlike any seen before. The changes tor, the academy and civil society. affect almost every industry in every country; the Table 1. Characterisation of industrial revolutions Water power Electronics Steam power IT Automation Digital technology 1870s 2000s 1st 2nd 3rd 4th 1780s 1960s Robotics Electricity AI Division of labour Nanotechnology Mass production Internet of Things INDUSTRIAL REVOLUTIONS Big Data Cloud technology Mobile Internet Quantum computing Source: Schwab (2016) An eminent group of scientists was asked what as the ways and purpose of working will transform they think life will look like in 2040, when the effects and we can anticipate increased migration from of the 4IR will be widely seen (De Filippo & Frega countries that have lost the competitive advantage 2018). According to these scientists, we are likely of their skilled labour. to be healthier and live longer lives as our ability to modify human DNA continues to expand. More- However, none of these policy implications are cer- over, in 2040, robots will perform routine tasks in tain or the only possible options –we as citizens, our homes and replace workers for hard, repetitive users, consumers and humans have the opportu- and dangerous production tasks. nity to determine how the transformation will affect our societies and economies. Education, research What these possible changes would mean in terms and innovation, i.e. the knowledge system, have of policy is a serious challenge: we have to find important roles to play. The 4IR, with rapid devel- the human and financial resources to care for a opments in the capability of computing machines, population that lives longer than before. States will the increased integration of our lives with digital also face new employment and training challenges technology and the quantification of societies will 4
profoundly transform the political decision-making For example, in 2016, 98 per cent of Icelanders systems (World Economic Forum 2018; OECD had access to the internet, while only 1 per cent 2017a, 2017b, 2017c; EU 2016; World Wide Web of Eritreans did (Sample 2018). Iceland is a high-in- Foundation 2017). The changes are giving rise to come country with a Gross National Income (GNI) what Susskind (2018) calls a digital lifeworld: a new per capita of 45,810 USD, while Eritrea reports a and different form of collective life, where technol- GNI per capita of 1,750 USD (UNDP 2018). It is not ogy affects social interactions, economy, human clear that the pace of connectivity we have seen to agency and the natural environment. We will now date will continue without significant policy shifts review these elements one by one. that promote the inclusion of peri-urban, rural and remote communities. 2.1 Social Interactions: Inequality However, many middle-income countries like, in Access for example, Indonesia contribute to the upward trend in connectivity. The number of internet us- New technologies change the means of social inter- ers there grew from 2 million in 2000 to 55 million action. Today, more than 30 per cent of the global in 2012 and reached 133 million in 2016, with an population use social media platforms to connect, increase of 45 million internet users in 2016 alone learn and share information. Digital technologies (Kemp 2017). At the same time, data from Internet and the dynamics of information sharing in social Live Stats (2017) show that, in 2016, over half of media ideally provide opportunities for cross-cul- the Indonesian population of 220 million was on- tural understanding and cohesion. However, on line. Nevertheless, large parts of the country are the other side of the coin is the strengthening of yet to go online, and a disproportionate amount like-minded bubbles or inward-looking communi- of non-internet users are women (Sample 2018). ties and increasing distrust and hate speech. Maintaining the pace of technological development will likely struggle to materialise in middle-income The pace and extent of data collection has in- countries due to inequality in access to technology creased dramatically in recent years, to the point between high-, middle- and low-income countries that 90 per cent of the data in existence was gen- and within the middle-income countries them- erated in the past two years (United Nations Global selves. Pulse 2012) – and the pace of data collection is only increasing (Susskind 2018). The exponential growth in computing and data analysis capacity is 2.2 Economy evident also in the development of world connec- tivity. In 1995, less than 1 per cent of the world’s The 4IR is a socio-technical transformation that has population used the internet. In 2017, that figure direct economic impacts. All the macroeconomic had risen to around 46 per cent. The milestone of variables –such as GDP, investment, consumption, 1 billion internet users was reached in 2005 – the employment, trade and inflation– will be affected. second billion was reached in 2010 and the third in The 4IR will change the nature of work across all in- 2014 (Internet Live Stats 2017). dustries and occupations. Economists have point- ed out that the 4IR could create greater inequality The interesting question is, whether this exponen- in labour markets (Brynjolfsson & McAfee 2014). As tial growth will continue or if we will reach a tipping automation substitutes labour, the net displacement point, where the poorer countries face obstacles of workers by machines might widen the gap be- for connectivity. Currently, about approximately 60 tween returns to capital and returns to labour. On per cent of the global population remains excluded the other hand, it is also possible that the displace- from the internet and there is a clear gap between ment of workers by technology will result in a net high-income and middle- or low-income countries. increase in safe and rewarding jobs (ibid.). 5
The 4IR hence brings new tools for economic de- reflected in the algorithms they develop. We may velopment, which create both potential for and have both a false sense of security and feel power- risks to middle-income countries. However, due less in the face of information overload (Bridle 2018). to the digital divide between high- and middle- or low-income countries, “discrepancies remain with At its core, the 4IR is not a question of technology regard to access to technologies but also with re- but of culture. New technologies are not only tools gard to effective use and socialization of big data but rather metaphors that define how we under- and affiliated technologies” (Linkov et al. 2018: 3). stand the world consciously and unconsciously. Achievement of the SDGs is threatened by asym- The danger is that the complexity of technology metries in the collection and use of big data and underlying the 4IR produces and strengthens in- power shifts between consumers and data driven equalities of power (Brynjolfsson & McAfee 2014; organisations, as well as the widening knowledge Bridle 2018). At the heart of the issue, there is a and information gaps between high- and mid- fundamental question of values and culture: what dle-income economies (ibid.). do equality and justice mean in this future driven by technologies impacting people’s lives? How On the positive side, farmers could have better ac- do we level the playing field? cess to information on appropriate seed varieties (especially as climate change affects them) and could more easily optimise pricing with more rap- 2.4 SDGs and Technological id market information access. Big data can more Changes rapidly track diseases, thereby reducing health hazards. At the same time, many traditional occu- When it comes to the 17 SDGs agreed by 193 pations are at risk. For example, driving – which is countries in 2015, the 4IR can both enable and a major employer globally – will likely be disappear- inhibit their achievement by 2030. ing as automated vehicles become increasingly common (Herweyer et al. 2017). Knowledge can play an important role; indeed in 2013 an expert group meeting took place bring- ing together scientists and policy makers to dis- 2.3 Human Agency cuss he best ways to strengthen the science– policy interface in support of the SDGs. The Neither technology nor the disruption that comes expert group meeting was meant as an occa- with it are exogenous forces over which humans sion both for the scientific community to discuss have no control (Key informant, interviewed 2018). among itself how science can best inform the To treat technology as a tool, we need to develop SDG process, and for the scientific community a global, shared view of how technology affects our to initiate a dialogue with the policy makers, who lives and reshapes our economic, social, cultural are engaged in intergovernmental deliberations and human environments. This shared view can en- on the SDGs. We argue that these processes able a critical process of adaptation to the future, need to engage all parts of the knowledge sys- which is the result of decisions taken by legislators, tem, including the roles of citizens, if we are to regulators, other people in power positions and cit- effectively address these goals. izens, whose engagement in policy decisions can increase through technology (Poole 2017). At the moment the emphasis on how technology can support the achievement of the SDGs centres When we treat technology as the solution to our on solutions linked to Information and Communica- problems rather than as a tool to assist us in our tion Technology (ICT) and data science. While ICT is policymaking, we may be at the mercy of the (un- mentioned explicitly in only four out of the 17 SDGs, conscious) biases of the programmers, which are there is great potential for ICT and new emerging 6
digital technologies to play a key role in attaining all The United Nations Global Pulse, the United Na- 17 SDGs by making more systematic use of sci- tions Secretary-General’s flagship innovation initia- ence, technology and innovation as well as citizen tive on big data, gives some examples of how data and professional knowledge across all of these ar- science and analytics can contribute to the SDGs eas (BMZ 2017, Stuart et al. 2015, Carr-Hill 2013). (Figure 1). Figure 1. Big data and the SDGs BIG DATA NO POVERTY CLEAN WATER REDUCED INEQUALITY LIFE BELOW WATER SDGs Spending patterns on AND SANITATION Speech-to-text analytics Maritime vessel tracking mobile phone services can Sensors connected to on local radio content data can reveal illegal, provide proxy indicators water pumps can track can reveal discrimination unregulated and unreported of income levels access to clean water concerns and support fishing activities policy response ZERO HUNGER AFFORDABLE AND LIFE ON LAND Crowdsourcing or tracking CLEAN ENERGY SUSTAINABLE CITIES Social media monitoring of food prices listed online Smart metering allows AND COMMUNITIES can support disaster can help monitor food utility companies to Satellite remote sensing management with How data science security in near real-time increase or restrict the can track encroachment real-time information flow of electricity, gas on public land or spaces on victim location, and analytics can GOOD HEALTH AND or water to reduce waste such as parks and forests effects and strength WELL-BEING and ensure adequate of forest fires or haze contribute to sustainable Mapping the movement of supply at peak periods RESPONSIBLE mobile phone users can CONSUMPTION AND PEACE, JUSTICE development help predict the spread DECENT WORK AND PRODUCTION AND STRONG of infectious diseases ECONOMIC GROWTH Online search patterns or INSTITUTIONS Patterns in global postal e-commerce transactions Sentiment analysis of QUALITY EDUCATION traffic can provide indicators can reveal the pace social media can reveal Citizen reporting can such as economic growth, of transition to energy public opinion on effective reveal reasons for remittances, trade and GDP efficient products governance, public service student drop-out rates delivery or human rights INDUSTRY, CLIMATE ACTION GENDER EQUALITY INNOVATION AND Combining satellite imagery, PARTNERSHIPS Analysis of financial INFRASTRUCTURE crowd-sourced witness FOR THE GOALS transactions can reveal Data from GPS devices accounts and open data can Partnerships to enable the the spending patterns can be used for traffic help track deforestation combining of statistics, and different impacts control and to improve mobile and internet data can of economic shocks on public transport provide a better and real- men and women time understanding of today’s hyper-connected world www.unglobalpulse.org @UNGlobalPulse 2017 Source: United Nations Global Pulse 2017 These examples highlight the opportunity that gov- true of the poorest and most marginalised, whom ernments now have, though the use of big data, to government policies will need to focus on if they shed light on disparities in society that were previ- are to achieve zero extreme poverty and zero ously hidden to other sources of evidence. Many emissions by 2030, while leaving “no one behind” governments still do not have access to adequate in the process (United Nations nd). data on their entire populations. This is particularly 7
3 The Fourth Industrial Revolution and Policymaking To reiterate a point we made in the last section, barriers they face day-to-day, such as limited the changes brought by the 4IR are not inexorable funding to conduct research and low quality of forces of nature. They are tools “made by people research as well as inadequate rules and regu- for people” (Schwab 2016: 105), which people lations for producing, accessing and using re- will use to take decisions, institute regulations and search. They (and the development agencies and strengthen socio-economic development (Poole government partners with which they collaborate) 2017). In order to reduce the negative effects of struggle to imagine and plan the systems, pro- the transformation and create a more positive cesses, regulations and capabilities that may be and equal future, governance systems need to required in a few years while addressing today’s react; they need to adapt and lead the transfor- problems.5 mation. Governments have to keep up with very fast technological and knowledge advances and The point we explore in this section of the paper handle the changes that occur simultaneously in is that with the 4IR, politics and policymaking will multiple areas of economies and societies. This have to change and adapt, as will other areas of means subjecting their structures to the levels of social and economic life. In the more distributed transparency and efficiency that will enable them system that the 4IR implies, policy processes will to maintain their competitive edge. If they cannot need to shift from a focus on individual problems evolve, they will face increasing disruption. to an interdisciplinary approach that treats prob- lems as interrelated. The pace of the changes However, legislators, civil servants and regula- brought by the new digital technologies is simply tors struggle to make the shift from the IT and too fast and complex for a traditional linear and digital technologies of the Third Industrial Rev- top-down approach. In the next subsections we olution to the multiple technological changes of explore in more detail some of the changes that the 4IR (Schwab 2016). The use of these new are likely to occur. technologies in policy processes clashes with ca- pability and institutional barriers. Middle-income countries’ governments struggle to address the 5 The Knowledge Sector Initiative is a programme funded by the Australian Department of Foreign Affairs and Trade and implemented in cooperation with the Indonesian Ministry of National Development Planning/National Development Planning Agency. The programme supports more effective development policies through better use of research, data and analysis and works with research providers and government agencies to strengthen the quality and policy-relevance of research and how it used for policymaking in Indonesia (See: www.ksi-indonesia.org/en/home/). The Building Capacity to Use Research Evidence programme was implemented between 2013 and 2017 with funding from the UK’s Department for International Development in 12 countries. The objective of the programme was to test ways to improve evidence use in selected ministries; test innovative online training methods to improve the skills of individuals to make evidence-informed decisions; and establish open policy dialogues between government officials, civil society and the research sector (See https:// bcureglobal.wordpress.com/). The Performing and Responsive Social Sciences (PERFORM) is a project of Swiss Agency for Development and Cooperation, implemented by HELVETAS Swiss Intercooperation and the University of Fribourg. The overall goal of the project is to focus on strengthening the relevance of social sciences for social and political reforms in Albania and Serbia, and it has been implemented between 2015 and 2018 (See www.perform.network/). 8
3.1 Artificial Intelligence, Data and Beneficial AI Movement sees both potential and Governance risks, which remain by-and-large poorly under- stood (Tegmark 2017). Governance is concerned with making decisions and exercising authority to guide the behaviour of Box 1: Three main schools of thoughts about AI individuals and organisations (World Economic Fo- rum 2018). Governance is traditionally considered • Digital Utopians: Digital life is the desirable next step in human evolution. The outcome is almost certain to be to be the remit of government and public institu- good. tions in the forms of legislative and executive acts. • Techno-Sceptics: There is no need to worry about These decisions are informed and/or driven by superhuman AI now. It is likely to take hundreds of years political views and, to different degrees, by knowl- before humans will be able to build it. edge, experience and expertise depending on the • The Beneficial-AI Movement: There is a real possibility type of political regime and the capability and re- that we will have superhuman AI during this century and a positive outcome cannot be guaranteed. We need to start sources in the knowledge system. researching the difficult and hard questions now to have answers by the time we need them. Artificial Intelligence (AI),6 is defined as “an intelli- gent system which takes the best possible action in a given situation” (The World Wide Web Foun- A further example of a challenge faced by govern- dation 2017: 4). The World Wide Web Founda- ance systems due to the 4IR concerns the loss tion suggests three possible areas where AI can of power (Schwab 2016). In the more distributed strengthen policy systems, in particular for middle- system of governance that the 4IR implies, cen- and low-income countries: local economies can tral government authority might be challenged become more dynamic as the transaction costs by growing competition from local governments, incurred by a lack of information are reduced; the municipalities and cities testing solutions to so- integration of different data sets and social media cial, environmental and economic problems. Gov- can help design more targeted public services; ernance systems need to develop new ways for and AI-automated voice translation technology al- governments to relate to their citizens. In a sense, lows for greater participation in policy debates by the disruption brought by the 4IR will enhance the ethnic and linguistic groups and illiterate citizens.7 need for collaborative forms of interaction within There are passionate disagreements on AI and its and between societies, organisations, countries potential (Box 1). Digital Utopians see the posi- and governments. tive opportunities; techno-sceptics think we are a long way from realising the promise of AI; and the 6 Cache (2015) argues that when talking about AI it is important to discriminate between two different types of artificial intelligence: Artificial Narrow Intelligence (ANI) which refers to a computer’s ability to perform a single task extremely well, such as crawling a webpage or playing chess, and Artificial General Intelligence (AGI), which can carry out any cognitive function that a human can. ANI systems do what they are instructed to. AGI systems have the ability to reflect on its goals and decide whether to adjust them. Tegmark (2017) distinguishes them as well: AGI can accomplish virtually any goal, including learning, in contrast to say, the narrow intelligence of a chess-playing program. There is a considerable amount of research (and debate) around AGI (See for example Kelly 2017; Mills 2018). 7 The World Wide Web Foundation (2017) notes that the body of evidence on the social and economic impact of AI is almost exclusively focused on people living in higher-income countries. Middle- and low-income countries have their own set of opportunities and risks, which in some cases are similar to those of high-income countries but not always. For example, globally 87 per cent of men and 77 per cent of women are literate, and the vast majority of these live in middle-income countries. This means that there will be the need to design policies to, on the one hand, improve education quality and reduce illiteracy and, at the same time, adapt digital technologies and AI to a context in which a large number of people are illiterate or functionally illiterate. 9
Big data and data analytics respond quickly to 3.2 Emerging Issues in emergencies and improve public services. Howev- Governance and Decision-Making er, there are currently considerable barriers when it comes to the usage and quality of the data used in the Fourth Industrial Revolution by governments, especially in middle-income It is not possible to predict the extent to which new countries (Key informant, interviewed 2018). The digital technologies will change policy processes or problem is that, in lower-income countries, the bring new types of knowledge to inform policy de- data may not be of an adequate quality and in cisions. The changes vary from country to country; an appropriate format to be used by AI systems they will also vary within a country. Middle-income (World Wide Web Foundation 2017; Key inform- countries have a dual challenge to build the infra- ants, interviewed 2018). structure to improve connectivity and to develop the human capital required to understand and use Technologies such as blockchain are increasingly the new technologies to adapt policy processes. distributed, which leads to increasing transparen- In this section we describe very briefly some sug- cy (Lansiti & Lakhani 2017). They have more po- gestions and emerging ideas on how government tential than ever before to inform citizens about actors should prepare for change. The aim is to the work and performance of government. These introduce some of the ideas rather than explore technologies, promoting more transparency and them in depth. enabling democratic inclusive processes, can be viewed as a threat to certain authorities such as, Box 2: ASEAN principles for national and regional for example, in the case of the Arab Spring upris- governance in the 4IR ings or the social media tax in Uganda (Key inform- • Speed: Policy makers must recognise that the process ants, interviewed 2018, interviewed 2018; Monbiot of making rules and setting standards must keep up with 2017; Akumu 2018). technological shifts. • Agility: Government organisations, regulators and policy Politics and the political willingness of deci- makers must have flexibility to respond rapidly to changing sion-makers to transform the capabilities of the circumstances, without losing sight of the overarching public administration through technology play a goals and values. critical role, which is sometimes overshadowed by • Experimentation and iteration: Policy makers will need the potential benefits that technological solutions to develop ideas quickly, implement these ideas in time- bound and experimental settings, learn lessons quickly can bring (Key informants, interviewed 2018). If re- and steer this feedback into the policy-decisions-making forms are viable, legitimate and relevant, they need process. to introduce technically sound and politically feasi- • Inclusivity and multiple stakeholders: Truly effective ble solutions (Fabella et al. 2011). policymaking and regulations will require inputs and views from multiple stakeholders. Paul Cairney (2016) has defined policy process- • Openness: The 4IR is a global phenomenon and policies es as “the sum total of government action, from and regulations should continue to support collaboration, signals of intent to the final outcomes.” Some sharing and exchange between countries within a region argue for a complete rethink of policy processes and across regions. (Mayer-Schönberger & Cukier 2014), while others argue that applying AI and big data to policy pro- A White Paper co-published by the Asian Develop- cesses will simply add new data (Shaxson 2016). ment Bank and the World Economic Forum (2017) It could also be that making digital technology about the implications of the 4IR for the Associa- too critical to decision-making risks undermining tion of Southeast Asian Nations (ASEAN) suggests the socio-political and cultural dimensions of pol- the 4IR will require new approaches to policy de- icy processes (Key informants, interviewed 2018; sign and formulation at the national and regional Davies 2018). levels. It urges ASEAN leaders “to think creatively 10
about how they can upgrade the process of craft- continuously adapt to a new fast-changing social ing policies, setting standards and writing regula- and economic environment without stifling inno- tions at a regional scale” (Asian Development Bank vation, which again will involve and require forms & World Economic Forum 2017: 14). The White of greater collaboration between state institutions, Paper warns that if they do not manage to do so, civil society and business in order to shape regu- their countries and the region may find itself “on the lations. This will also require the strengthening of wrong side of this moment of global reset” (ibid.). institutions for research and higher education. Lee et al. (2018) argue that government institutions Global issues such as climate change, food secu- should adopt policies that can foster two main rity and the global financial system come increas- strategies: one to govern techno-digital transfor- ingly to the fore. Governments need to grapple mation through testing of technologies and ex- with (and engage citizens in) the question of how perimentation, and one to support leadership and international and national governance systems will human capital development, which also includes interact to address these issues and how they will new definitions of teaching and learning objec- do so in the context of the 4IR. tives in research and higher education. Schwab (2016) suggests that agile forms of government will be needed to help regulators and legislators to 11
4 The Fourth Industrial Revolution: Implications for Knowledge Systems In this section we shift our attention from the impli- knowledge through dialogues, participations and cations of the changes brought by the 4IR on poli- different forms of deliberation in policymaking pro- cy processes to the consequences for knowledge cesses? systems. According to Gévaudan (2017), there is an increasing recognition among governments The 4IR will lead to changes in the structure of and international organisations of the importance knowledge systems themselves. New technol- of mobilising local research, higher education and ogy will contribute to processes and methods to innovation, as part of wider strategies for socioec- demand, produce and use knowledge to inform onomic development. policy decisions. This will require strategies and investments to develop the skills and competen- In Section 1.1, we defined knowledge systems as cies required by individuals and organisations in- the interaction of research, innovation, higher ed- volved in processes to inform policy decisions. Are ucation, and citizen and professional knowledge. research and higher education strategies and sys- These interact in to produce, provide, and demand tems fit for purpose to provide these skills? If policy and use knowledge to support the development of decisions become more participatory, innovative, public policies. Below we will unpack this definition. flexible and open to learning and innovation, how can knowledge systems respond to this new reali- Governments need strong knowledge systems to ty? Moreover, the traditional approach for bringing produce, acquire and use the knowledge required knowledge into the policy process might be chal- to plan for and adapt to the impacts of the 4IR. lenged: we will need to deeply rethink it. There will be pressure on governments to adapt their systems and processes of policymaking as well as their processes of public engagement. 4.1 The Fourth Industrial Revolution Digital technologies and social platforms will pro- as an Opportunity to Make vide governments with an opportunity to further engage with citizens. Lee et al. (2018) note that Knowledge Systems More Visible governments are likely to experience greater un- Donella Meadows (2009: 11) defines a system as “an certainty in the decisions they take due to “new interconnected set of elements that is coherently or- combinations between technologies and markets ganised in a way that achieves something.” In brief, … [that are] voluntary, unexpected, and uncontrol- a system consists of elements, interconnections and lable.” These call for more flexibility in systems as a purpose. Elements are the easiest parts to see, well as in decision-makers. because they are visible and tangible (e.g. actors). Interconnections are the relationships that hold these This scenario raises some questions linked to the elements together. It is more difficult to understand uncertainty that comes with it. Will traditional forms these interconnections and why elements are linked of knowledge be able to address complex chal- as they are. Interconnections often reflect information lenges that seem less and less beyond the control flows. The purpose is the hardest part of a system to of state actors? How can research, higher edu- spot, as it may not be articulated orally or in writing. cation and innovation systems adapt to the new The purpose must be deduced from behaviour and digital technologies? How will digital technologies actions rather than rhetoric or stated goals. expand the contribution of citizen and professional 12
In practice, working with the concept of knowl- Here, and shown in Figure 2, we propose five core edge system entails several challenges, especial- elements to the knowledge system: research, ly when trying to assess how they work at the na- higher education, innovation, citizens’ knowledge tional level. How are research, higher education, and professional knowledge. Each of these has a innovation and local and professional knowledge relationship with the other/s and are mutually rein- understood and how do they affect each other forcing. For example, all are central to innovation; as part of a knowledge system? How can inter- citizen knowledge often co-creates with formal connections be identified and described? Some- knowledge generated through research. Our mod- times initiatives venture further, looking at ways to el builds and expands on the knowledge triangle, change or influence interconnections in the sys- which underpins innovation systems as described tem (e.g. forums between researchers and policy by the OECD (2016). In short, this model proposes makers, coalitions among advocacy organisa- that the nature, type and quality of the interactions tions and knowledge producers, etc.). This can between research, innovation and education are have a positive impact on the system, but may important determinants of the overall performance not last. Very few interventions venture so far as of innovation systems. Investments in one element to try to influence or change the system’s pur- tend to not only positively affect the other two ele- pose, which is the level of intervention capable ments but also create external impulses, from up- of instituting the most profound changes to the grading the labour market and fostering structural system (Meadows 2009). economic change to inspiring society at large – of- ten with a strong, place-based context. Figure 2. Five core elements of the knowledge system Research Professional Higher Knowledge Education Local Innovation Knowledge Source: Authors Let us define each of our pentagon´s components. creating knowledge in a society that can be used Research encompasses the formal research sys- in a range of ways. It is usually institutionalised tem, which supports basic and applied research through the development of a national academy on a range of social and natural scientific issues, of sciences that brings together the most qualified 13
scientists in the country to provide advice to gov- Understanding a system requires mapping all as- ernment, as well a national research funding mech- pects of the system, which is an ambitious as well anism to promote the development of the science as promising endeavour. The literature demon- community. Higher education includes the devel- strates that there is a growing recognition of the opment of all three levels of higher education (ie, need to shift focus away from changes to one of Ba, Ma, PhD) to produce a cadre of critical thinkers the elements (e.g. new research organisations, and researchers who can both expand the national trained civil servants, etc.) and move to more sys- knowledge base and contribute to innovation and temic approaches (e.g. Knowledge Sector of In- national development. Innovation, which depends donesia). Significant and useful efforts to assess on a strong research community as well as strong some of the core elements independently have interactions between ideas and technologies, is been made, such as those of the Doing Research about turning ideas into products and services of Assessment method developed by the Global De- use to society. Citizen knowledge emerges from velopment Network, a public international organ- a society’s experiences and practice. It is the so- isation that supports high quality, policy-oriented, cial capital that allows individuals to become citi- social science research in developing countries, zens and form communities. Citizen knowledge is under the Doing Research programme8. The most often a co-production between communities method that emerged from this programme can and their environments. It is often tacitly held and be used to assess the performance of a social sci- passed on orally from generation to generation. Im- ence research system. It reflects the fact that doing portantly, like other forms of knowledge, it evolves quality research requires much more than scientific and changes over time. Professional knowledge is skills and depends also on numerous other fac- the knowledge held by bureaucrats, intermediaries tors such as socioeconomic, political and historical (such as think tanks) and advocates. Profession- context, international dynamics, characteristics of al knowledge synthesises and consolidates ideas the market for research, supporting policies and from a range of sources and, most importantly, services and many others. connects them to context. This and other similar initiatives demonstrate that As with other conceptualisations of the knowledge it is complex to measure and report on each inde- system, each of the linkages in the pentagon can pendent component, so that assessing the whole be strengthened by means of platforms and pro- knowledge system with its five components re- cesses that build bridges between education, re- mains a challenge. It is important to find concrete search, innovation, citizen knowledge and profes- ways to make a systemic approach feasible so that sional knowledge. The assumption underpinning potential evolutions of the elements are connected the knowledge pentagon is the potential comple- and thus increase potential for change. One way ments and conflicts between the five elements: forward could be to focus on the interconnections their interactions to co-produce useful knowledge in the system as well as the system’s overall goal: becomes more important to facing the different this is where the main impacts of how knowledge and complex challenges that 4IR brings to govern- systems can contribute to addressing the chal- ance and policymaking. As noted above, there will lenges of the 4IR may be found. Among these be an increasing demand for co-creation of new linkages the most profound changes will probably types of knowledge that stem from the interaction occur. For example, the What Works Network initi- of the different elements of the knowledge system ative9 found that institutions and roles that provide (this is currently more visible in innovation systems, more than one ecosystem function help to connect which are usually more open to other systems). entire systems, making them stronger and more 8 See www.gdn.int/doing-research-program. 9 See www.gov.uk/guidance/what-works-network. 14
influential. They also act as pipelines in evidence There is a wide set of changes brought by the 4IR ecosystems – the absence of which impedes the that are affecting knowledge systems and will con- flow of evidence. Any evidence ecosystem com- tinue to do so over the coming years (See Annex 2). prises many parts and depends on many different According to the survey respondents, critical agencies. changes for research include new data-driven technologies that will allow governments access The needs to strengthen collaboration among to real time information. To respond to the change, sectors and stakeholders and to work with a there is a need to develop processing and syn- deep recognition of the value of a system is clear. thesis skill, and to promote digital literacy as well As Schwab (2016) affirmed “with effective mul- as the ability to ensure that data is as reliable and ti-stakeholder cooperation … the Fourth Industrial inclusive as possible (and respectful of privacy). Revolution has the potential to address – and pos- sibly solve – the major challenges that the world Higher education institutions, in collaboration with currently faces.” Survey respondents have also governments and industry, need to prepare lifelong stressed interlinkages and relationships as a main learners, emphasising critical thinking and collab- area of change that needs to take place in knowl- oration skills. In terms of innovation, policy exper- edge production to better help policy makers ad- imentation (for example, through open innovation dress the challenges of the new technologies. platforms) at different levels (national, local, etc.) will be more accepted and used as a way to test policy Cooperation could be enabled within a strong solutions, including citizen participation and collec- knowledge system: it calls for a government and tive action strengthened by new digital technolo- population that can think critically and in interdisci- gies. In terms of local and professional knowledge, plinary and cross-disciplinary ways. much more needs to be done to integrate these as legitimate elements of knowledge systems. 4.2 The Evolution of Knowledge The changes described here have to be seen as Systems part of the overall evolution of the knowledge sys- tems. All these changes demand that knowledge The 4IR will bring change and disruption in knowl- institutions be ready for change at two levels: the edge systems. Governments have the opportunity adoption of and experimentation with new technol- to design policies to prepare the knowledge sys- ogies to increase the technological capacity of or- tems of the future to make better decisions for the ganisations, and the implementation of human de- wellbeing of all. To succeed, governments will have velopment strategies to make organisations more to design enabling environments (laws and regu- creative and resilient. For this reason, as posited lations) that help knowledge producers to acquire by Lee et al. (2018), institutions should adopt poli- new skills and strengthen synergies and collabora- cies that can foster two main strategies: a strategy tion; they will also need to provide civil servants and to govern the techno-digital transformation and a policy makers with the financial means and abilities strategy to support leadership and human devel- required to access and use new technologies. opment capacity. 15
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