Digimentality 2022 Fear and favouring of digital currency - Economist Impact

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Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022
Fear and favouring of digital currency

                                   Commissioned by
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                       2

                      Contents

                      1    About the report

                      2    Introduction
                           Defining digital payments

                      5    Part I: A shifting landscape
                           Some ways to go
                           Future expectations
                           Moving forward

                      13 Part II: Green light from investors?
                         Evolution leads to new barriers
                         A changing portfolio outlook
                         The next phase

                      19 Conclusion
                         Key takeaways

                      21 Appendix 1: Consumer survey demographics

                      23 Appendix 2: Institutional survey demographics

                                                                         © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                                                   1

About this report

                      Digimentality 2022—Fear and favouring of digital    The second part of the report draws from a survey
                      currency is a report from Economist Impact,         of 150 institutional investors and corporate
                      commissioned by Crypto.com, exploring the           treasury management respondents conducted
                      extent to which digital payments are trusted by     in January and February 2022. About a third of
                      consumers and what barriers may exist to basic      respondents are North America-based with the
                      monetary functions becoming predominantly           remainder spread across Australia, China, France,
                      electronic or digital. The report compares the      Germany, India, Singapore and the UK. All survey
                      attitudes of consumers with similar surveys         takers were familiar with their organisation’s
                      conducted in 2020 and 2021 and adds the             investment decision-making processes.
                      perspective of institutional investors and
                                                                          Complete demographics can be found in
                      corporate treasurers. Kim Andreasson is the
                                                                          the appendix.
                      author and Siddharth Poddar is the editor of
                      this report.                                        The following experts gave their perspectives
                                                                          for the report:
                      A consumer survey of 3,000 people conducted
                      in January and February 2022 provides data          •	Tobias Adrian, financial counsellor and
                      for the first part of the report. One-half of the      director of the Monetary and Capital Markets
                      respondents came from developed economies              Department, International Monetary Fund
                      (United States, United Kingdom, France, South
                      Korea, Australia and Singapore) and one-half        •	John Mitchell, CEO and co-founder,
                      from developing ones (Brazil, Turkey, Vietnam,         Episode Six
                      South Africa and the Philippines). About seven
                                                                          We would like to thank all interviewees and
                      in ten respondents were between 18 and 41
                                                                          survey respondents for their time and insight.
                      years old with the remaining aged 42 years or
                      older. Roughly half (53%) were men and the rest
                      women (47%). Various educational backgrounds          This report is written based on two surveys
                      are represented, with the largest numbers of          conducted in January and February 2022—
                      respondents (about 3 in 4) having a university or     one of 3,000 consumers and the other of
                      professional degree. All respondents had bought       150 institutional investors and corporate
                      a product or service within the past 12 months        treasury management respondents.
                      using some kind of digital payment.

                                                                                                     © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                                                                                2

Introduction

                                Digital payments—ranging from credit cards                      regulate cryptocurrencies. In Asia, for example,
                                and payment apps to cryptocurrencies and                        the regulatory landscape is complex and varies
                                central bank digital currencies (CBDCs)—are                     from jurisdiction to jurisdiction, and continues
                                at a crossroads. In Sweden, the Central Bank                    to evolve, impacting the use of cryptocurrencies.
                                2021 Payments report noted that the use of                      In the month of April 2022 alone, Australia,
                                cash has now fallen below 10% (as measured                      China, Hong Kong, India, Singapore and the
                                by the last transaction made).1 The report also                 Philippines saw regulatory developments around
                                noted that the pandemic has spurred the use of                  crypto assets.2 In the United States, meanwhile,
                                digital options – echoing a key finding from the                the Secret Service launched a cryptocurrency
                                2021 survey conducted as part of this research                  awareness hub in February 2022 to raise
                                program. “There’s a need to move towards a                      understanding of their usage.3
                                cashless society and I think we saw some of that
                                during the height of the pandemic,” says John                   “The shift towards digital assets requires a shift
                                Mitchell, CEO and co-founder of Episode Six, a                  in technology,” explains Mr Mitchell, whose
                                payments company. “The convenience, speed                       company provides clients with the ability to put
                                of transactions, inclusion and efficiencies are all             together products that allow their customers
                                reasons for this.”                                              to pay with any asset anywhere. “The future is
                                                                                                extraordinarily bright.” This seems clear from
                                A wide range of countries are considering the                   the survey findings, which indicate there is a
                                introduction of CBDCs to promote a cashless                     better understanding of digital assets and greater
                                society. Cryptocurrencies have also been                        optimism around their use.
                                adopted as legal tender in El Salvador and the
                                Central African Republic. At the same time,                     The use of digital payments from a consumer
                                the move towards digital payments faces                         perspective is also the focus of the first part
                                challenges. In the consumer survey conducted                    of this report. It compares the attitudes of
                                for this report, there is an uptick in the trust for            consumers with similar surveys conducted in
                                cash. Many governments have also moved to                       2020 and 2021 to identify trends to what extent

1 https://www.riksbank.se/en-gb/payments--cash/payments-in-sweden/payments-report-2021/2.-safety-and-efficiency/
2 https://www.cliffordchance.com/insights/resources/hubs-and-toolkits/talking-tech/en/articles/2022/05/global-crypto-round-up-may-2022.html
3 https://www.secretservice.gov/newsroom/releases/2022/02/us-secret-service-launches-cryptocurrency-awareness-hub
                                                                                                                                  © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                           3

                      digital payments are trusted by consumers and
                      what barriers remain towards a cashless society.
                      The second part of this report compares the
                      attitudes of institutional investors and corporate
                      treasurers to identify their view of digital
                      payments and assets, and compares the results
                      to a similar survey conducted in 2021.

                      Defining digital payments
                      For the purposes of this report, we use the
                      term “digital payment” to include any and all
                      of the following:

                      •	Online banking (direct payments from a bank
                         account to a person or business via electronic
                         means instead of a paper cheque)

                      •	Mobile payment or e-wallet (typically via
                         smartphone, including WeChat pay, Alipay,
                         Google Pay, Apple Pay, etc.)

                      •	Online money transfer services (PayPal,
                         Venmo, TransferWise, etc.)

                      •	Open source (non-bank) digital currencies
                         (which include but are not limited to
                         cryptocurrencies such as Bitcoin, Ethereum,
                         Litecoin, etc.)

                      •	Central bank digital currencies (CBDC)
                         involving digital currency issued as legal tender
                         by a central bank (such as the Chinese digital
                         yuan or the Swedish e-krona)

                      •	Corporate-issued digital currencies
                         introduced (sometimes called a “Permissioned
                         blockchain”, such as but not limited to JP
                         Morgan’s JPM coin)

                                                                             © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                           4

                           “There’s a need to move towards a
                            cashless society and I think we saw
                            some of that during the height of
                            the pandemic. The convenience,
                            speed of transactions, inclusion and
                            efficiencies are all reasons for this.”

  John Mitchell
  CEO and co-founder
  of Episode Six

                                                             © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                                                                                                  5

Part I: A shifting
landscape

                                     CBDCs are now favoured by 14% of people, a big                            “It’s natural for physical cash to be
                                     increase from 4% in 2021. Perhaps as a result, about                      complemented by digital cash as the world
                                     one-third of consumers expect their government                            is becoming more digital and it’s a natural
                                     or central bank to launch a CBDC within the next                          evolution,” says Tobias Adrian, financial
                                     three years (37%) and/or make cryptocurrency                              counsellor and director of the Monetary and
                                     legal tender (37%). More than 60 central banks                            Capital Markets Department of the International
                                     are at different stages of CBDC development                               Monetary Fund (IMF). “It might not be used
                                     with China and Sweden having started live pilots,                         much but in principle, being possible to convert
                                     according to the 2021 CBDC Global Index from                              into central bank digital currency might be an
                                     PwC, a professional services firm.4                                       important anchor for the digital economy.”

Figure 1: Changing consumer expectations
To what extent do you agree or disagree that the following developments will occur within the next three years?

    Strongly agree/Somewhat agree           Neither agree nor disagree          Somewhat disagree/Strongly disagree       Don’t know

I expect my country’s government or central bank to issue a CBDC (central bank digital currency)

                                                       36.5%                                                                     43.4%                           18.6%       1.5%

I expect my country’s government or central bank to officially make Bitcoin or other cryptocurrencies legal tender for transactions in my country

                                                       36.6%                                                                     43.5%                           17.9%       1.9%

I expect to buy, hold or sell non-fungible tokens (NFTs)

                                                                                                  60.1%                                             28.3%      7.5% 4.1%

I expect to use applications of decentralized finance (DeFi) for personal or professional financial transactions

                                                    34.2%                                                                      44.2%                         17.2% 4.4%

Source: Economist Impact

4 https://www.pwc.com/us/en/financial-services/regulatory-services/publications/assets/evolution-of-money-CBDCs.pdf
                                                                                                                                                    © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                                                                        6

                      Meanwhile, the use of physical credit or debit
                      cards has dwindled. Only 8% of consumers say
                      they always use them, compared with
                      about one-third (31%) in 2021 and 26% in
                      2020. Instead, online banking (22%) is the most
                      preferred digital option among respondents
                      (same as in 2021, and up from 19% a year
                      earlier). The use of cryptocurrencies, such as
                      Bitcoin, Ethereum and Litecoin, among others,
                      remains steady at about 4% of people who
                      always use them (compared with 4% and 5%
                      in recent years).

                      Some ways to go
                      Cash remains king when it comes to trust.                        In the past 12 months, 24% of survey takers
                      Eight in ten (85%) of respondents consider                       reported that they always used digital payments
                      cash to be trustworthy as a method of payment,                   instead of physical banknotes, coins or credit
                      slightly up from last year (83%). “Different                     cards. Another 4 in 10 (36%) said they used
                      countries have different cultures,” says Mr Adrian               digital payments often (at least 50% of their
                      about the hesitation to use digital payments                     purchases). This is in line with the previous
                      across the world. “Stability and the acceptability               two surveys where the equivalent figures
                      as a means of payment, of course, are very                       were 27% and 41% respectively (2021) and
                      important as well.”                                              22% and 42% (2020).

                      Figure 2: Use of digital payments challenges cash
                      Within the past 12 months, how often have you typically used digital payments instead of physical banknotes, coins or
                      credit cards?

                                 14.3%
                                                  23.8%
                                                                Always (as close to 100% of purchases as possible)
                                                                Often (at least 50% of my purchases)
                        26.2%                                   Sometimes (less than 50% of purchases but greater than 10%)
                                                                Rarely (less than 10% of purchases)

                                                 35.6%

                      Source: Economist Impact

                                                                                                                          © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
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                      Cryptocurrencies continue to be the most                       say their country will never become cashless
                      common form of digital payment (used by 13%                    compared with one-fifth (19%) in 2021 and
                      of survey takers), followed by a digital currency              one-third (28%) who said the same in 2020. “It’s a
                      issued by technology and financial firms (12%),                societal move to digital everything,” explains Mr
                      and a government issued digital currency                       Mitchell. “There will be new ways to transact that
                      (9%), which is largely similar to year-over-year               we aren’t talking about today, and that evolution
                      comparisons. All survey takers had made a                      in payments and finance will continue.”
                      payment for a product or service over the past
                                                                                     Among those who believe their country will
                      12 months using any kind of digital payment,
                                                                                     become cashless, government and the public
                      with one-half being from developed countries
                                                                                     sector is seen as the biggest influence moving
                      and one-half representing developing countries.
                                                                                     forward (49% compared with 27% in 2021),
                                                                                     echoing the finding in the institutional survey
                      Future expectations
                                                                                     that regulations play an increasing role towards
                      Eighteen percent of respondents say the country                acceptance and adoption. Indeed, government
                      in which they live will become cashless (defined               regulations (27%) are seen as the main barrier
                      as predominantly using digital instead of physical             towards their country becoming cashless by
                      payment methods) in the next year or two,                      survey takers, up from 20% in 2021, while habits
                      compared with 17% in 2021 and 14% a year                       with physical cash (23%) has dwindled on the list
                      earlier. Indicative of this trend, only 13% now                of obstacles (previously cited by 40%).

                      Figure 3: Going cashless soon…
                      Do you believe the country in which you live will become “cashless” (predominantly using digital instead of physical
                      payment methods)?

                      Yes, it is already cashless

                       3%

                      Yes, it will become cashless in the next year or two

                                                    18%

                      Yes, it will become cashless over the next 3 to 5 years

                                                                                                   47%

                      Yes, it will become cashless but not for five years or more

                                                    18%

                      No, my country will never become fully cashless

                                           13%

                      Don’t know

                         1%

                      Source: Economist Impact

                                                                                                                       © The Economist Group 2022
Digimentality 2022 Fear and favouring of digital currency - Economist Impact
Digimentality 2022: Fear and favouring of digital currency                                                                                      8

                      Figure 4: … but barriers remain
                      What do you see as the major barriers to your country becoming “cashless”? If your country is already cashless, please
                      base your answers on barriers experienced before it became cashless. Please select up to three.

                      Government regulations

                                                                                                       27%

                      Low consumer acceptance

                                                                                              25%

                      Low business acceptance

                                                                                            24%
                      Lack of understanding of the technology

                                                                                            23%

                      Habits with physical cash are too strong

                                                                                           23%

                      Unable to pay small transactions, no relevance to daily life

                                                                                       22%

                      Data privacy concerns

                                                                                       22%

                      Ease of use is inadequate

                                                                                     20%

                      Unproven technology

                                                                                     20%

                      Don’t know

                         0.4%

                      Source: Economist Impact

                      “Many bodies that are handling the regulatory                        efficient and successful way.” For consumers,
                      concerns might not be up to speed on the                             the main impacts are practical challenges. It is
                      technology,” says Mr Mitchell. “And if one                           hard to regulate crypto assets, but Mr Adrian
                      doesn’t understand the technology, it will be                        says “what can be regulated are entry points
                      quite difficult to regulate it in an appropriate,                    and exit points.”

                                                                                                                        © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                                           9

                      Moving forward
                      The biggest barriers towards greater adoption                               plummeted from 51% to 22% year-over-year
                      are similar across the different types of digital                           according to survey takers. Instead, the main
                      currencies available with small nuances. For                                obstacle is now viewed as the need for a secure
                      open-source digital currencies (such as but not                             form of digital personal ID, which does not yet
                      limited to Bitcoin) the lack of knowledge has                               exist (cited by 24.3% compared with 13% in 2021).

                      Figure 5: Biggest barriers to greater adoption of open-source digital currencies
                      In your opinion, what are the biggest barriers to the greater adoption of open-source digital currencies in your country?
                      Please select up to three.
                          2022          2021

                      Use of digital currencies is not well understood
                                                          22%
                                                                                                            51%
                      The technology is not secure
                                                      20%
                                                                                34%
                      It is difficult to know where to buy digital currencies
                                                            23%
                                                                       29%
                      The procedure to buy digital currencies is too complicated
                                                             24%
                                                               26%
                      There is no intrinsic value behind digital currencies
                                                         22%
                                                                  26%
                      They are mostly used for fraudulent or illegal transactions
                                                             24%
                                                              24%
                      There are too few options to use open source digital currencies
                                                             24%
                                                     20%
                      It requires a secure form of personal digital ID, which doesn’t yet exist
                                                             24%
                                       13%
                      It is illegal to purchase some digital currencies in my country
                                                           23%
                              8%
                      Don’t know
                        1%
                                 9%

                      Source: Economist Impact

                                                                                                                             © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                         10

                                “What can be regulated
                                 are the entry points
                                 and exit points.”

 Tobias Adrian,
 Financial counsellor and
 director of the Monetary and
 Capital Markets Department,
 International Monetary Fund

                                                             © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                                               11

                      Greater adoption of CBDCs continues to be                                    (65%) saying they are trustworthy, supporting
                      hampered by a lack of education (27%), technical                             the institutional survey finding that companies
                      literacy (27%), as well as unequal access (27%),                             are increasingly exploring their use. In fact,
                      the latter which has risen in importance year-                               60% of survey takers expect to buy, hold, or sell
                      over-year (20%).                                                             NFTs within the next three years. “We want to
                                                                                                   be associated with the future,” says Mr Mitchell.
                      Corporate-issued digital currencies primarily
                                                                                                   “We’re working on the ability to use NFTs as a
                      suffer from a lack of technical literacy (26%), a
                                                                                                   payment system [in addition to cryptocurrencies].”
                      small increase from 2021 (24%).
                                                                                                   An NFT (a piece of art, for instance) can be
                      Meanwhile, non-fungible tokens (NFTs), are a                                 used for payment by converting the asset into
                      rising star—trailing only cash—with two-thirds                               something else, such as the US dollar.

                      Figure 6: Education, access and tech literacy key barriers in CBDC adoption
                      In your opinion what are the biggest barriers to the greater adoption of CBDCs or corporate-issued digital currencies in
                      your country. Please select all that apply.

                      Technical literacy (use/function of digital currencies not well-understood in the general populace)

                                                                                                        27%
                      Lack of education (general literacy in the populace prevents people from using digital technology)

                                                                                                        27%
                      Unequal access (technology/devices required are too expensive or otherwise unavailable to sections of society)

                                                                                                        27%
                      The procedure to exchange/store/use is too complicated for large parts of the population

                                                                                                   25%
                      It requires a secure form of personal digital ID, which doesn’t yet exist

                                                                                                  23%
                      There are too few options/places to use or spend it

                                                                             18%
                      People will not trust that the technology is secure

                                                                             18%
                      Concerns over privacy

                                                                            16%
                      Don’t know

                          1%

                      Source: Economist Impact

                                                                                                                                  © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                         12

                                “You don’t want to kill
                                 innovation with regulation.
                                 But on the other hand, innovation
                                 can only have the full amount
                                 of trust if it’s well regulated.”
 Tobias Adrian,
 Financial counsellor and
 director of the Monetary and
 Capital Markets Department,
 International Monetary Fund

                                                             © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                              13

Part II: Green light
from investors?

                      Executives increasingly believe CBDCs are                      More than nine in ten (93%) now say they agree
                      likely to replace physical currency in their                   that issuance of central bank digital currencies
                      country: almost two-thirds (65%) say this                      (CBDCs) is necessary to establish a functioning
                      will be the case compared with about one-half                  market for new financial instruments such as digital
                      (56%) last year.                                               bonds or other forms of digital assets, up from
                                                                                     eight in ten (78%) a year ago. A significant majority
                      The pace is also predicted to increase. Seven
                                                                                     of respondents (82%) say the establishment of
                      in ten (70%) now say it will happen within a
                                                                                     CBDCs will increase general demand for other
                      decade, compared to six in ten (58%) a year
                                                                                     forms of digital currencies and assets that are not
                      ago. All survey takers were familiar with their
                                                                                     government backed. “I would imagine that there’s
                      organisation’s investment decision-making
                                                                                     a coexistence between CBDCs, which is the liability
                      process with one-half being institutional
                                                                                     of the central bank, and stablecoins [such as USDC
                      investors and one-half representing for-
                                                                                     and USDT], which could be backed, for example, by
                      profit corporations.
                                                                                     interest-bearing deposits,” says Mr Adrian.

                      Figure 7: More optimism around the use of CBDCs
                      In your opinion, are CBDCs likely to replace physical currency in your country?

                            2022        2021

                      Yes
                                                                                                    65%
                                                                                          56%
                      No
                                                          33%
                                                           34%
                      Don’t know
                       3%
                               11%

                      Source: Economist Impact

                                                                                                                  © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                                       14

                      Evolution leads to new barriers
                      Regulations have become the primary obstacle
                      to greater institutional investor or corporate
                      treasury use of open source digital currencies
                      and are cited by about four in ten (41%)
                      compared with one in three (32%) a year ago.
                      Conversely, market trust or understanding of
                      digital currencies/assets is now considered an
                      obstacle by only 35% of institutions, down from
                      47% a year ago.

                      Figure 8: Regulations the primary barrier
                      In your opinion, which best describes the primary obstacles to greater institutional investor or corporate treasury use of open
                      source digital currencies? Please select up to three.

                          2022           2021

                      Market trust or understanding of digital currencies/assets
                                                                                            35%
                                                                                                           47%
                      Financial market structures
                                                                                                    41%
                                                                                                     43%
                      Asset volatility
                                                                                                  39%
                                                                                            36%
                      Regulations
                                                                                                    41%
                                                                                   32%
                      Internal technological challenges
                                                          20%
                                                                                 32%
                      Lack of related digital financial services (exchange, custody, etc)
                                                                                         34%
                                                                         27%
                      A lack of corporate support (buyers)
                                                                     27%
                                                                  24%
                      Insufficient interoperability
                                                                23%
                                                        19%

                      Source: Economist Impact

                                                                                                                          © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                          15

                      “The private sector is very important in terms
                      of innovating around digital money and I don’t
                      think the central bank should be in the business
                      of necessarily defining the technological frontier
                      of payment systems,” says Mr Adrian. “You don’t
                      want to kill innovation with regulation. But on
                      the other hand, innovation can only have the full
                      amount of trust if it’s well regulated.”

                      A little over two in three survey takers (68%)
                      say an open source (non-bank) digital currency,
                      where no dedicated intermediary organisation or
                      sovereign government controls supply, presents
                      relatively greater risk as an asset in a portfolio or
                      treasury account as compared to other currency
                      holdings, down from 72% a year earlier.

                      This is a slight improvement in perception.
                      “There has to be some degree of investor
                      protection and consumer protection,” explains
                      Mr Adrian. “In addition to some degree of
                      disclosure, resilience, identity and integrity to
                      make sure that transactions are conforming to
                      sanctions and the rule of law.”

                      Wider adoption/acceptance of CBDCs (33%)
                      continues to be the main trigger towards
                      portfolio/treasury activity in open source
                      digital currencies (31% last year). “We’re going
                      to see the adoption of these digital currencies
                      and the creation of CBDCs,” predicts Mr Mitchell.
                      “The improvement of the technology that’s
                      required to support all of this continues to
                      evolve and mature.”

                                                                              © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                         16

                           “We’re going to see the adoption of
                            these digital currencies and the
                            creation of CBDCs. The improvement
                            of the technology that’s required
                            to support all of this continues to
                            evolve and mature.”

  John Mitchell
  CEO and co-founder
  of Episode Six

                                                             © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                                                                  17

                                      A changing portfolio outlook
                                      Investors agree there is a need for open source
                                      digital currencies (85% compared to 80% last
                                      year), CBDCs (86% vs 77%) or corporate-issued
                                      digital currencies (88% vs 76%) as a diversifier
                                      in a portfolio or treasury account. Additionally,
                                      almost nine in ten (87%) respondents believe
                                      there is a need for an international institution-
                                      only digital currency exchange platform (such
                                      as with the Bank of International Settlements).

Figure 9: The usefulness of digital currencies is not in doubt
To what extent do you agree or disagree with the following statements?

    Agree             Disagree            Neither agree nor disagree / Don’t know

Open source digital currencies are useful as a diversifier in a portfolio or treasury account

                                                                                                                                           85.3% 3.3%               11.3%

Central bank digital currencies are useful as a diversifier in a portfolio or treasury account

                                                                                                                                             86.0% 4.7%              9.3%

Corporate-issued digital currencies are useful as a diversifier in a portfolio or treasury account

                                                                                                                                                  88.0% 4.0%         8.0%

There is a need for an international institutional-only digital currency exchange platform (such as with the Bank of International Settlements)

                                                                                                                                                  86.7% 4.7%         8.7%

Source: Economist Impact

                                      Survey takers are divided about whether                                The primary roles of open source digital
                                      open source (non-bank) digital currencies                              currencies/assets within a portfolio or treasury
                                      (cryptocurrencies such as but not limited                              account have shifted year-over-year with
                                      to Bitcoin) should be considered strictly as                           alternative asset diversification (33% vs 31%)
                                      a currency for settling transactions or as an                          moving into first place. Capital appreciation (29%
                                      asset for storing/appreciating value: About                            vs 33%) has fallen to the second highest-rated
                                      four in ten (41%) view it as a regular currency,                       answer together with monetary transfers for
                                      a rise from 34% last year at the expense of                            large settlements, a hedge against inflation, F/X
                                      being seen as an asset (23%), down from 31%,                           or currency exchange, and capital appreciation
                                      while a combination of both (30%) has held                             (all 29%). Pure speculation (23% vs 21%) remains
                                      fairly steady year-over-year (27%).                                    among the lowest-selected options, indicating
                                                                                                             continued maturity in the market.

                                                                                                                                                    © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                                                             18

                                     The next phase
                                     Almost nine in ten institutional investors and                            to the metaverse, a digital world. Recent reports
                                     corporate treasury survey takers agree that                               indicate that Meta, the owner of Facebook,
                                     consumer demand for all digital currencies                                plans to introduce virtual payments, including
                                     (CBDC, open source or corporate-issued) has                               for NFTs.5 In the survey conducted for this
                                     increased in their country over the past three                            report, NFTs are also seen as an emerging asset
                                     years (87% vs 76%), a significant increase year-                          class that organisations plan to or currently hold
                                     over-year. This may be intensified by the move                            or trade (74%).

Figure 10: Optimism around CBDCs
To what extent do you agree or disagree with the following statements?

    Agree             Disagree           Neither agree nor disagree / Don’t know

Infrastructure for digital currencies/assets (e.g. trading, custody services) has improved in the past three years in my country

                                                                                                                                           86.7% 2.7%          10.7%

Government regulatory framework on digital currencies has improved in the past three years in my country

                                                                                                                         73.3%         10.7%                   16.0%

In my country, digital currencies are seen as an investment rather than a method of payment

                                                                                                                                   80.0%       8.0%            12.0%

Consumer demand for digital currencies (CBDC, open source or corporate issued) has increased in my country over the past 3 years

                                                                                                                                           86.7% 4.7%           8.7%

Greater international interoperability is needed to legitimize central bank digital currencies

                                                                                                                                      83.3% 4.0%               12.7%

NFTs (Non-fungible tokens) are an asset class my organisation plans to or currently holds or trades

                                                                                                                            74.0%              12.7%           13.3%

Source: Economist Impact

                                     “I think the rise of the metaverse and the                                surpassed US$40bn in transactions in 2021.6
                                     desire to be able to transact within the                                  “I think it is more speculative as well,” warns
                                     metaverse by default will increase demand                                 Mr Adrian. “It could be a good investment but
                                     and will provide a showcase for NFTs,” says                               it’s generally unpredictable,” and draws the
                                     Mr Mitchell. In 2021, the NFT marketplace                                 comparison to art as an investment object.

5 https://www.ft.com/content/50fbe9ba-32c8-4caf-a34e-234031019371
6 https://www.economist.com/films/2022/02/03/are-nfts-worth-the-hype
                                                                                                                                               © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                      19

Conclusion

                      “We accommodate units of value on our                   “I do think we will have a sound global regulatory
                      platform and allow for the conversions of these         framework for crypto assets or service providers
                      units of value to be made whether it is digital first   to crypto assets,” says Mr Adrian. “We will have
                      currency or anything that you can ascribe a value       central bank digital currencies that are more
                      to that we can hold, convert and allow,” says           widespread and I think the payment systems
                      Mr Mitchell, illustrating the move towards new          across borders are going to be upgraded in a
                      assets such as NFTs in the future.                      substantial fashion,” and predicts these three
                                                                              things will happen over the next five years.
                      There’s a clear acknowledgement that digital
                      assets have become a global issue that needs
                      to be resolved at the global level, indicated by
                      regulations (or lack thereof) rising to the top
                      of the main barriers towards their use amongst
                      both consumers and investors in the
                      surveys conducted for this report.

                                                                                                          © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                       20

                         Key takeaways

                         •	The move towards a cashless society—ranging from credit cards and payment apps to
                            cryptocurrencies and CBDCs—is at a crossroads, and varies greatly between countries. In the
                            short term, this move is also influenced by fluctuations in market sentiment, such as those
                            witnessed in April and May 2022.

                         •	Desire for CBDCs is accelerating among consumers and many expect their government
                            or central bank to launch one within the next three years. At the same time, executives
                            increasingly believe CBDCs are likely to replace physical fiat currency in their countries.

                         •	Government regulations (or a lack of regulatory frameworks) are seen as the main barrier
                            towards a cashless society by both consumers, and institutional investors and corporate
                            treasurers. There are clear signs this is changing, with frameworks, approaches, laws and pilot
                            projects being introduced in several countries globally.

                         •	Institutional investors and corporate treasurers increasingly agree there is a need for open
                            source digital currencies, CBDCs or corporate-issued digital currencies as a diversifier in a
                            portfolio or treasury account.

                         •	Consumer demand for all digital currencies is expected to increase, according to institutional
                            investors and corporate treasurers. This may be intensified by the move to the metaverse, and in
                            particular the rise of NFTs.

                                                                                                           © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                  21

Appendix 1: Consumer
survey demographics

                      Unless otherwise specified, all answers represent the percentage of total survey respondents.

                      D1. In what country are you personally located? Select one.

                      Australia                               7%

                      Brazil                                  10%

                      France                                  8%

                      Philippines                             10%

                      Singapore                               7%

                      South Africa                            10%

                      South Korea                             7%

                      Turkey                                  10%

                      United Kingdom                          10%

                      United States of America                12%

                      Vietnam                                 10%

                      D2. In what year were you born? Select one.

                      GenZ/Millennials                        67%

                      Gen X/Baby Boomers/ Silent generation   33%

                                                                                                      © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                           22

                      D3. Which best represents your gender? Select one.

                      Male                                                        53%

                      Female                                                      47%

                      D4. Is your annual salary above or below your country’s median income?

                      Above median income                                         52%

                      Below median income                                         46%

                      Unsure / Do not care to respond                              2%

                      D5. Which of the following best describes your educational background?
                      Please select one.

                      University graduate (BA, BS, etc)                           39%

                      Master's or other professional degree (MS, JD, MBA, etc.)   28%

                      Vocational/Technical School                                 15%

                      High School, secondary or equivalent                        9%

                      Professional doctorate (PhD, EdD, DSc, etc.)                8%

                      Do not care to respond                                      1%

                                                                                               © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                  23

Appendix 2: Institutional
survey demographics

                      Unless otherwise specified, all answers represent the percentage of total survey respondents.

                      D1. In which region are you personally based?

                      North America                         33%

                      Europe                                33%

                      Asia-Pacific                          33%

                      D2. What is your organisation’s primary sector?

                      For-profit companies                  50%

                      Institutional investors               50%

                      D3. If you work for an institutional investor, which of the following most closely describes
                      the organisation you currently work for?

                      Investment bank                       52%

                      Asset management                      28%

                      Insurance company                     9%

                      Commercial bank                       8%

                      Endowment fund                         1%

                      Family office                          1%

                                                                                                      © The Economist Group 2022
Digimentality 2022: Fear and favouring of digital currency                                                                   24

                      While every effort has been taken to verify the accuracy of this information,
                      Economist Impact cannot accept any responsibility or liability for reliance by
                      any person on this report or any of the information, opinions or conclusions
                      set out in this report. The findings and views expressed in the report do not
                      necessarily reflect the views of the sponsor.

                                                                                                       © The Economist Group 2022
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