DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN

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DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
FOR INTERNAL USE

DHL & MotoGP™
PARTNERSHIP ROADBOOK 2020/21

June 2020
DHL Business Unit – Excellence. Simply delivered.
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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Contents

1. MotoGP™ 2020 at a glance               − Other campaigns & promotions       5. Useful contacts
 − Race calendar                          − Content & communication
 − What’s new in 2020?                    − Media & PR                         6. MotoGP™ championship
 − MotoGP™ changes                        − Employee engagement                - MotoGP™ overview
 − MotoE™ changes                         − Merchandise                        - MotoE™ overview
                                                                               - Teams
2. DHL & MotoGP™ partnership              4. Activation support
 − Partnership benefits                                                        - Riders
                                           − Toolkit
 − Strategic approach                                                          - Key facts
                                          − Logo & Designation guidelines
 − Logistics summary                      − Imagery & footage guidelines
                                          − Approvals
3. Activation for business value
 − Tickets & hospitality                  − Activation process
 − Global activation campaign in 2020     − Spending & compliance guidelines
                                          − Post activation feedback

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                  2
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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MotoGP™
2020 AT A GLANCE

▪    Race calendar
▪    What’s new in MotoGP™ in 2020?
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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Race calendar 2020

Following the Covid-19 crisis the 2020 MotoGP™ has been reduced from 20 rounds in 17 countries to 12 rounds in 4 countries,
dates to be confirmed in June.

            Grand Prix                                  MotoE™ Country           Grand Prix                                       MotoE™ Country

Jul         Gran Premio Red Bull de España 1            Yes    Spain             Gran Premio Octo di San Marino e dello
                                                                          Sept                                                    Yes    Italy
                                                                                 Riviera di Rimini 2

Jul         Gran Premio Red Bull de España 2            Yes    Spain      TBD    Gran Premi Monster Energy de Catalunya           Yes    Spain

                                                               Czech
Aug         Monster Energy Grand Prix Ceske Republiky                     TBD    Gran Premio de Aragon 1                                 Spain
                                                               Republic

Aug         Motorrad Grand Prix von Osterreich 1               Austria    TBD    Gran Premio de Aragon 2                                 Spain

Aug         Motorrad Grand Prix von Osterreich 2               Austria    Nov    Gran Premio Motul de la Comunitat Valenciana 1          Spain

            Gran Premio Octo di San Marino e dello
Sept                                                    Yes    Italy      Nov    Gran Premio Motul de la Comunitat Valenciana 2          Spain
            Riviera di Rimini 1

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                            4
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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What’s new in MotoGP™ in 2020?

In 2020 there will be a number of small changes made to the             Sporting Regulations
MotoGP™ Championship:                                                   • MotoGP™’s jump start penalty has been
                                                                          overhauled going from a pit lane ride through
Technical Regulations                                                     to two Long Lap penalties. Each Long Lap
• The core elements remain unchanged as MotoGP™ is midway                 penalty is considered to cost a rider between
  through the current technical rules agreement which expires in          three and five seconds per lap, dependent on
  2021.                                                                   the circuit, meaning the total penalty will
• The Aero Body rules, split into two areas last year, will see the       equate to between six and ten seconds which
  Fairing, Front Fender and swingarm area come under one rule. With       has been chosen as a fairer punishment for
  each rider permitted to only one change in Aero Body per season, it     the crime.
  means any changes which are deemed to have an aerodynamic             • The use of the black and orange flag has also
  effect will be included.                                                been altered, with any rider shown the flag
• The use of metal studs in knee sliders has also been banned over        needing official authorisation from a
  safety concerns.                                                        MotoGP™ technical steward to re-join the
                                                                          track.

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                   5
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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What’s new in MotoE™ in 2020?

In 2020, the FIM Enel MotoE™ World Cup will enter its
second season. The category will continue to include a
grid of 18 riders competing on identical motorcycles
built by Energica.
A number of small changes have been made including
   • 10% more Torque in a speed range inferior to 120km/h
   • Increased battery capacity, resulting in race distance increasing
     by 1 lap.
   • Green electricity and removal of generators
   • E Paddock tours for partners at MotoE™ races

DHL | 2020 MotoGP™ Roadbook | June 2020                                  6
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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DHL & MotoGP™
PARTNERSHIP
2020 AT A GLANCE

▪    Partnership benefits
▪    Strategic approach
▪    Logistics summary
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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Partnership benefits – overview

                                                      Usage of        Brand integration in
▪ Prior approval from MotoGP™                      MotoGP™ logo       official materials and                   ▪ Across all MotoGP™ digital &
  required                                         & race images             channels                                    social media channels
▪ Race imagery and footage available                                                                          ▪ Integration into print materials
  upon request. Usage fees may apply

                                                                                          TV and
                                          Tickets and                                      digital                         ▪ Trackside branding
                                          hospitality                                     visibility               ▪ MotoGP™ website banner
 ▪ VIP hospitality passes and exclusive
   DHL lounge spaces                                                                                                                  advertising
 ▪ Grandstand tickets by purchase                                                                        ▪ Official social channel posts/Tweets
                                                                                                                      ▪ Database email access
                                                                                                           ▪ Advertising in official programme
                                                                           Behind the
                                                 Unique experiences      scenes access

 ▪ MotoGP™ Premium Experiences                                                                         ▪ Opportunity to film behind the scenes
 ▪ Logistics and Paddock Tours                                                                                   content at a number of races

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                             8
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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Partnership Benefits – In detail

  Use of MotoGP™ logo                                 Brand integration                                   DHL branding at circuit
  & race imagery/footage
  •   DHL has the right to use a composite logo to    •   Opportunity to integrate DHL branding and       DHL has exclusive branding at a number of
      promote the partnership with MotoGP™.               content within the official website of the      MotoGP™ races including Primary curves,
  •   DHL has access to race imagery and footage          MotoGP™ Championship.                           Secondary curves, and Bridge banners.
      which can be used on the provision it adheres   •   Content posting opportunities across official   • Positioning of branding is subject to change
      to MotoGP™ rights and restrictions.                 MotoGP™ social media channels - Facebook,          season-to-season.
                                                          Twitter, YouTube and Instagram.
                                                      •   Branding within print materials, including a
                                                          full-page ad in every race programme.

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                                    9
DHL & MotoGP PARTNERSHIP ROADBOOK 2020/21 - DHL Business Unit - Excellence. Simply delivered - DPDHL Brand Hub EN
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Partnership Benefits – In detail

  Tickets & hospitality                                 Unique experiences                                  Behind the scenes access &
                                                                                                            activations
  •   The DHL MotoGP™ partnership gives you             •   Premium experiences are available including
      access to world-class hospitality for guests in       paddock tours, pit lane walks, inside circuit
      the VIP Village at each race                          tours, podium ceremony and grid access (last    •   Right to produce and use behind-the-scenes
  •   Markets and races where DHL expects                   3 experiences in limited numbers at certain         footage from a select number of races
      significant interest in MotoGP, DHL will host         races only).                                        throughout the season
      60+ customers in a bespoke DHL suite.                                                                 •   The nature and format of the filming to be
  •   DHL have the ability to access grandstand                                                                 decided by DHL and MotoGP™.
      tickets at retail cost.

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                                      10
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Partnership objectives

  1. Improve                              Customer Engagement
     consumer /                           ▪ Opportunity to use MotoGP™ races to invite customers and
     customer reach                         provide them with a unique DHL experience
     & engagement

  2. Drive brand                          Logistics Showcase
     advocacy                             ▪ Showcase DHL’s global logistics capabilities and our role in
     through quality                        delivering MotoGP™ around the world against demanding
     experiences                            turnaround times

  3. Engage                               Content & Storytelling
     employees                            ▪ Create engaging content assets that appeal to MotoGP™
     through brand                          fans, add to their experience and further reflect DHL’s own
     pride                                  qualities of excellence, personal commitment, precision,
                                            speed and teamwork

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                    11
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Logistics summary

▪ DHL Global Event Services (GES) supports MotoGP™ with a range
  of services including forwarding, freight (air & road) and urgent
  express deliveries.
▪ DHL GES has a core team of 6 DHL MotoGP™ crew members at the
  circuits and a further office-based specialist dedicated to
  supporting the logistics movements.
▪ DHL services for ‘fly-away’ events outside of Europe are cancelled
  for 2020.
▪ For ‘fly away’ events outside of Europe, DHL coordinates the
  handling of MotoGP™’s complete equipment including the Safety
  Car, technical equipment for broadcasting, cameras, cables, time
  keeping material, promotional material, signage and background
  advertising on one full 747 charter flight.
▪ For ‘fly away’ events DHL also coordinates each teams’ complete
  racing equipment including racing bikes, spare engines, technical
  material, tools, racing suits and drivers’ helmets on a further three
  charter flights.
DHL | 2020 MotoGP™ Roadbook | June 2020                                   12
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ACTIVATION FOR
BUSINESS VALUE
▪    Tickets & hospitality
▪    2020 campaign
▪    Content & communications
▪    Media & PR
▪    Employee engagement
▪    Merchandise
FOR INTERNAL USE

Tickets and hospitality

• The DHL MotoGP™ partnership enables you to treat your business partners to a thrilling motorsport experience
• Travel and accommodation costs of guests should not be taken out of any activation budget. All such fees must be covered
  by the local country / sales T&E budget or by the guest personally.

THE MOTOGP™ VIP VILLAGE                                                  GRANDSTAND TICKETS
 ▪ The MotoGP™ VIP Village is the official premium hospitality
                                                                          ▪ In addition to access to hospitality in the MotoGP VIP Village™
   offering at a MotoGP™ race weekend.
                                                                            DHL have the ability to access grandstand tickets at retail cost.
 ▪ DHL receives contractual tickets across the season and the
                                                                          ▪ Grandstand tickets are not a contractual right to DHL as they
   right to purchase additional tickets (subject to availability, at a
                                                                            are sold by the circuits, rather than the MotoGP™ right holder,
   5% discount).
                                                                            Dorna Sports, so these need to purchased by the local country
 ▪ In 2020, DHL will host customers (60+) in a bespoke DHL suite
                                                                            team directly from the relevant circuit (and either covered
   at 5 of the MotoGP™ races.
                                                                            under local budget or approved by Global to be recharged)
 ▪ Hospitality provided in the MotoGP VIP Village™ includes:
     ▪   VIP parking (1 parking pass for every 4 guests)
     ▪   Breakfast, lunch and open bar
     ▪   Premium experiences
     ▪   An Official Programme

 Please contact the DHL Sponsorships Hotline for more information: hotline@dhl-sponsorships.com
DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                         14
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2020 Global campaign

  Backyard Mechanic
  #BackyardMechanic will run as the global promotion from the 5th June to the
  restart of the 2020 MotoGP™ season
  • Backyard Mechanic supports DHL’s Global Partnership positioning of
    ‘Moments that Deliver’.
  • Backyard Mechanic is UGC fan competition – an opportunity for fans to tell
    us about their latest home bike modifications.
  • To complete a valid entry for the Grand Prize draw, fans must submit details
    of their/ a friends’ bike, the modifications they or a friend have made and their
    photos/video.
  • The winning entry will receive a bike part upgrade, courtesy of DHL and
    MotoGP™.

  A series of #BackyardMechanic promotional assets are available for
  download from the Brand Hub.

DHL | 2020 MotoGP™ Roadbook | June 2020                                                 15
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Other campaigns & promotions

• Promotional activities such as competitions can be used as a means of
  promoting DHL’s status as Official Logistics Partner of MotoGP™, to
  reinforce our industry expertise, to reinforce our brand ideals, attract new
  customers and reward existing ones.
• The use of MotoGP™ experiences, including tickets & hospitality for
  promotional purposes, is a great way to leverage the partnership locally
  beyond the hosting of a select number of customers.
• A direct mail or social media campaign can be implemented with minimal
  spend, helping to stimulate additional business either through an existing
  customer base (upsell, cross-sell, stimulate lapsed customers) or to
  achieve lead generation through a new potential customer base (as a wider
  public promotion).
• Please refer to the guidelines provided in the Approvals section of this
  roadbook.
Further information can be found on the DHL Brand Hub, or by contacting the DHL
Sponsorships Hotline: hotline@dhl-sponsorships.com

DHL | 2020 MotoGP™ Roadbook | June 2020                                           16
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Content and communication: Key digital channels

DHL WEBPAGE                                    DHL INMOTION                  DHL SOCIAL MEDIA                  MOTOGP™ SOCIAL MEDIA

 ▪     Relevant generic                        ▪   News and editorial        ▪   The DHL Motorsports           • DHL branding and content
       information regarding our                   content                       page on Facebook has a          on the official website of
       partnership with                                                          large audience and              the MotoGP™
                                               ▪   Fan Promotions
       MotoGP™                                                                   regularly posts content         Championship
                                               ▪   Video content                 related to all Motorsport
                                                                                 partnerships.                 • MotoGP™ Facebook,
                                                                                                                 Twitter, YouTube, and
                                                                             ▪   DHL Motorsports also has
                                                                                                                 Instagram
                                                                                 Twitter & Instagram

                                                                                   Twitter- @DHL_Motorsports
          dhl.com/global-en/home/about-                                                                           www.facebook.com/MotoGP
                                                      inmotion.dhl/motogp/        Facebook- @DHLMotorsports
     us/partnerships/motorsports/motogp.html                                                                     @MotoGP on Twitter & Instagram
                                                                                  Instagram- @dhlmotorsports
DHL | 2020 MotoGP™ Roadbook | June 2020
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Media & PR

Supporting tools:
▪ MotoGP™ media kit is available for download from the Brand Hub.
  Media kit assets include:
   o Imagery (please refer to approvals pages)
   o MotoGP™ brand manual
   o Infographics
   o FAQs
   o Logistics Video feature with Patrick Thierling showcasing the
     massive logistics operations behind MotoGP™

Should you wish to develop further media and PR activities around
this partnership, please contact the DHL Sponsorships Hotline:
hotline@dhl-sponsorships.com

DHL | 2020 MotoGP™ Roadbook | June 2020                              18
FOR INTERNAL USE

Employee engagement

Employees as Brand Ambassadors
• Our staff are our greatest brand ambassadors, and our global
  partnerships are a fascinating and lively platform on which to
  engage our employees.
• Some ideas for internal activation include:
   • Use of partnership facts, figures and insights to create quizzes
     for internal competitions
   • Use of motorsport theme for driving internal campaigns or HR
     programs
   • Use of merchandise or grandstand tickets as campaign
     incentives or for reward and recognition of outstanding
     performance
   • Staff only experience at MotoGP™

DHL | 2020 MotoGP™ Roadbook | June 2020                                 19
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Merchandise

Dual branded merchandise has been produced based on local market feedback from 2019; with new items added to the portfolio
and an increased focus on sustainable and sizeless products.

  Water Bottles            Caps               Ear plugs           Wireless charger   Lanyards             Canvas Bags

  Thermal water            Tri-branded with   Duel branded in a   Bamboo wireless    Dual branded         Dual branded
  bottle                   MotoE™&            recyclable case     phone charger.     lanyards             recyclable cotton
                           MotoGP™                                                                        bags

 If you wish to order merchandise or create additional items locally please contact the DHL Sponsorships Hotline.

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                       20
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ACTIVATION SUPPORT
•    Toolkit
•    Logo & designation guidelines
•    Imagery & footage guidelines
•    Approvals
•    Activation process
•    Spending guidelines
•    Compliance guidelines
•    Post activation feedback process
FOR INTERNAL USE

Toolkit

The following toolkit materials are available to download from the
DHL Brand Hub:
• Poster
• Generic roll-up banner
• Generic race imagery
• Backyard Mechanic social assets

They can be accessed via the following path:
DHL Brand Hub > Sponsorship > Global Partnerships > MotoGP™

DHL | 2020 MotoGP™ Roadbook | June 2020                              22
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Logo & designation guidelines
Logo
• The official MotoGP™ and DHL composite logo should be used on promotional materials
  and communication.
• For all formats and layouts, the DHL logo must be positioned closest to the nearest corner
  of the artwork.
• These are the official composite logo formatted produced and approved by DHL Global
  Brand Services Team.
Designation
• DHL’s designation is the Official Logistics Partner of MotoGP™
References to MotoGP™ & MotoE™
• In normal text, MotoGP™ and MotoE™ should be written as such, in one word (even in titles
  or headlines written in upper case, the word should still be spelt with the correct upper and
  lower case characteristics)
• All references to MotoGP™ and MotoE™ should include a ™ mark at the end of the word
  without a space in between
• When referencing a MotoGP™ event, be sure to use the full event name and correct event
  logo when promoting for example: The Commercial Bank Grand Prix of Country X
DHL | 2020 MotoGP™ Roadbook | June 2020                                                           23
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Image usage guidelines

• Still photographic images showing riders may be used
  for editorial and promotional purposes. All official
  MotoGP™ imagery must show 5 or more riders.
• Images must also be accompanied with the official
  composite logo
• DHL will receive limited footage and imagery from        1
  Dorna. Any film or imagery obtained outside of this
  must be from approved photographic agencies and              2
  approved by Dorna as part of the standard approvals              3
                                                                       4        5
  process.

For all image or footage enquiries and approvals, please
contact the DHL Sponsorship Hotline at hotline@dhl-
sponsorships.com

DHL | 2020 MotoGP™ Roadbook | June 2020                                    24
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Approvals

• All MotoGP™ related promotions / communications need approval
  from Elliott Santon, Head of Global Sponsorship (DHL Express), and
  Dorna

• Approvals may also be needed from promoters and other event
  sponsors so time should be allowed for this

• You should allow seven working days for feedback and approvals,
  plus additional time if changes are required. All revised artwork
  must be sent back to Dorna for final approval prior to publication.

For all artwork enquiries and approvals, please contact the DHL
Sponsorship Hotline at hotline@dhl-sponsorships.com

DHL | 2020 MotoGP™ Roadbook | June 2020                                 25
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Activation process

    Stage 1:                            Stage 2:                       Stage 3:                      Stage 4:                        Stage 5:
    Activation                          Customer                       Promotional                   Media &                         Customer
    Planning                            Engagement                     Activity                      PR                              Hopitality

•   Global Team Process        •    Global Team Process        •   Support countries by      •   Give countries approved   •   Feedback against KPIs to
•   Development of             •    Development of                 providing ideas how to        artwork and imagery           capture consistent
    activation program &            activation program &           leverage the global           from central sources          content & measures
    tools, facilitate smooth        tools, facilitate smooth       assets on a local level   •   Provide do’s and don’ts       after events loaded by
    running of global               running of global          •   Provide an exceptional        that stipulate exactly        countries onto DHL
    properties                      properties                     library of tools on the       what can and can’t be         Brands the World
                                                                   DHL Brand Hub that the        done                      •   Content provided by
•   “Centre of excellence”     •    “Centre of excellence”
                                                                   countries can use and                                       countries for InMotion
    holding knowledge of            holding knowledge of                                     •   Launch procedure for
                                                                   help guide them in the                                      platform where relevant
    what is achievable and          what is achievable and                                       anything that falls
                                                                   process
    how                             how                                                          outside the set of        •   Share best practice
                                                               •   Provide event                 parameters                    examples and
•   2-way flow of              •    2-way flow of
                                                                   breakdown guides for                                        partnership updates via
    information through             information through                                      •   Provide central branded
                                                                   planning their event                                        monthly Activate
    ‘The Hub’                       ‘The Hub’                                                    range of merchandise by
                                                                   locally                                                     newsletter
                                                                                                 partnership for country
                                                               •   Monitor DHL                   purchase
                                                                   Sponsorship Hotline to
DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                                   26
                                                                   provide support
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Activation process: Planning roadmap

   Stage 1:                      Stage 2:                Stage 3:                 Stage 4:                  Stage 5:               Stage 6:
   Activation                    Customer                Promotion                Media &                   Customer               Post
   Planning                      Engagement              al Activity              PR                        Hopitality             Event

10-12 WKS BEFORE           8-10 WKS BEFORE        6-8 WKS BEFORE           4-6 WKS BEFORE            ACTIVITY WEEK       1-2 WKS AFTER

Finalize overall Country   Direct mailers to      Event planning           Media plan (local)        On-site event       Post activity report
Activation Plan with       selected customers                              activated including but                       Follow up on leads
                                                  Sales internal                                     Goody bags
DHL Global & Regional                                                      not limited to:                               secured during the
                           E-DM blast to retail   engagement – briefing,
liaison contact                                                                                      Detailed program    event
                                                  agreement on             Print ads
                           Customers with
                                                  participation                                                          Sales visit on potential
                           discount shipments                              Feature story
                                                  Event program                                                          leads
                           Invoice inserts                                 Press release on
                                                  Premium items /          partnership                                   Thank you gift for
                                                  giveaways                                                              guests (e.g. photo book)
                                                                           Invoice inserts
                                                  Objectives, roles &
                                                                           Website feature
                                                  responsibilities
                                                                           Use of partnership logo
                                                  Issue invitations to
                                                                           and promotional
                                                  customers
                                                                           materials (as
                                                  Face-to-face customer    giveaways) in internal
                                                  visits                   activities
DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                             27
FOR INTERNAL USE

Spending guidelines
MAXIMISING VALUE
 Whether you are provided with activation funding from your global Business Unit office, regional MarComs, or allocate
 local revenue to partnership activation, the following spending guidelines should be followed to achieve maximum
 leverage:

 ▪ Consider spend vs reach/value/achievement of objectives – a greater % of budget should be spent on activities that will
   deliver more value, especially if delivering additional revenue.
 ▪ Focus less spend on customer hospitality (smaller impact, compliance considerations), and put more spend/effort into other
   areas to drive value - such as PR, public promotions, customer direct marketing campaign etc.
 ▪ At least 10% of the activation budget should be spent on a PR/media relations activity, such as a media briefing, a behind-
   the-scenes tour etc.
 ▪ Consider collaborations with other Business Units as well as other event sponsors to share costs.
 ▪ Further consideration when allocating budget should be given to:
    ▪ Extent of previous activation undertaken
    ▪ Ability to activate via customer base and staff locations in the vicinity of the event
    ▪ Cost of activation implementation in-country
DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                          28
FOR INTERNAL USE

Compliance guidelines

• Since 2008, the Group has an “Anti-Corruption and Business Ethics Policy” which requests prior written approval by the
  Compliance Officer for hospitality and entertainment events which go beyond the policy, i.e. benefits in the business setting
  above a threshold of 250 EUR per invitation

• Gifts and entertainment are generally an accepted way of building and maintaining business relationships. However, certain
  invitations may be viewed as a bribe

• Under most laws, a gift, hospitality or entertainment is critical if made to influence business decisions or if perceived as
  improper inducement. Fines and monetary penalties may be severe for Express, the Group and individuals (imprisonment may
  also be a consequence)

• In addition, some customers are requesting us to refrain from inviting their employees to avoid any potential conflict

• Key policies include the exclusion of public officials and customers who we are negotiating with (incl. tender processes).
  Invites for spouses, partners and children must be pre-approved

• The customer approval template to apply for exceptions to the compliance guidelines can be accessed on the DHL Brand Hub,
  for submission online to the Global Compliance Office

The chart on the following page provides guidelines regarding gifts, entertainment, hospitality and sponsoring events

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                           29
FOR INTERNAL USE

Compliance guidelines
Working with Gift Limitations
To distinguish gifts, hospitality, entertainment and sponsored event invites that strengthen business ties from bribes, please
refer to the summary chart of the Approval Concept in the revised Anti-Corruption and Business Ethics Policy:
                                                                        Anti-Corruption and Business Ethics Policy (Section 3)                                    New Section 4

 Permission                                                         Gifts                               Hospitality                 Entertainment               Sponsored Events

 Not permitted                                      > 100 EUR, permissible only              > 250 EUR, permissible only      > 250 EUR, permissible only   > 250 EUR, permissible only
                                                    with prior written approval              with prior written approval      with prior written approval   with prior written approval
                                                    of GCO or BU Compliance                  of GCO or BU Compliance          of GCO or BU Compliance       of Compliance (GCO or BU
                                                    Officer                (see              Officer                          Officer                       Compliance Officer)
                                                    Section 3.2 / 3.6)                       (see Section 3.2 / 3.6)          (see Section 3.2 / 3.6)       (Section 4.5 / 4.6)

 May be permitted after                             < 100 EUR,                               < 250 EUR                        < 250 EUR                     < 250 EUR
 Cost Center approval                               (see Section 3.3 / 3.5)                  (see Section 3.3 / 3.5)          (see Section 3.3 / 3.5)       (see Section 4.3)

 Permitted – specific approval not                  nominal value such as                    reasonable; normal               n/a                           < 100 EUR
 required                                           calendars and other                      business setting                                               (see Section 4.2)
                                                    promotional giveaways                    (see Section 3.1)
                                                    (see Section 3.1)
Note: In addition to the above summary the DPDHL Anti-Corruption and Business Ethics Policy applies and must be considered.
DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                                                             30
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Compliance guidelines: Approval for compliance exceptions
DHL will apply the following rules to approve and monitor entertainment / hospitality events with an external component that go beyond the EUR250 threshold per
invitee:
1.   Principles laid down in the DP DHL Code of Conduct / Anti-Corruption and Business Ethics Policy must be considered.
2.   No violation of applicable local laws or regulations.
3.   Hierarchic level / status of the invitee must be proportionate / appropriate to the event.
4.   Should not form a pattern or series of events (no more than one per person per year)
5.   Standard compliance letter to customer / customers acknowledgement that invitation does not violate their own internal policies and guidelines (or reference with the invitation:
     “By accepting this invitation we assume that you have the full agreement from your company to attend and that it in no way infringes your own company policies.” )
6.   No motivation to influence pending business decisions / no pending bids.
7.   Must not be Public Officials.
8.   Invitees must be hosted / accompanied by appropriate DHL personnel and where possible events should include customer information (aspects on products/service, discussion
     forums, lectures, facility tours etc.)
9.   Requests for exceptions must be on the standard template and all fields need to be completed:
       −   Costings must be genuine and comprehensive (e.g. Transport + Meals + event +hotel etc.
       −   Invites for Spouses / partners / family members subject to approval
       −   Hosting and attending DHL Personnel should also be listed on the template
10. All invitations (can be summarized per event) must be approved in writing PRIOR to the event by the Country Manager and the relevant Regional CEO, with notification to the
    relevant BU Compliance Officer.
11. A record of all approved Exceptions must be forwarded to the BU Compliance Officer and also kept on file / stored locally for possible future audit purposes.
12. All staff requesting or approving specific corporate hospitality must have concluded the web-based DP DHL Anti-Corruption Training on my learning world
    (www.mylearningworld.net)

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                                                                             31
FOR INTERNAL USE

Submitting post-activation feedback
                                                      Overview                   Quantitative Metric                                      Qualitative Metric
• Our partnerships provide a great
                                                      Events executed            No of events                                             Did you use the DHL Activation and/or
  opportunity for all countries to                    (including venue, date,    Usage of tools on DHL Activator (downloads and           Ticketing Hotlines?
  maximize DHL brand recognition                      audience, presentations    page views)                                              To what extent did you use/promote unique
                                                      given)                                                                              assets and new tools
  through a 360° integrated marketing
                                                      Hospitality used – type    No of customers hosted for hospitality                   Comments re customers in general due to
  approach delivered internally as well as            of tickets etc             Increased Share of Wallet (in % terms) estimated         partnership involvement
  externally                                                                                                                              Customer feedback following hospitality

                                                      Promotions                 No of contacts sent to                                   Feedback from winners
• Following your activation of the                    implemented (external      No of leads generated (and qualified to next             Feedback from sales re business impact,
                                                      public or customers        stage)                                                   customer wins etc
  partnership, please submit an overview              only) e.g sales offer to   DM activity if relevant - CTR (%) and/or no of
  and details to the Activate Hotline.                customers, public ticket   registrations
                                                      giveaway                   Customer wins attributable (in Euros)
• Your feedback will enable ongoing                                              No of giveaways (and type used)

  evaluation of our Partner Program, as               Media activity             No of media hosted for briefings                         Quality/positioning of media outlets
                                                      undertaken                 Media coverage - number of unique mentions,              covering story
  well as share ideas amongst colleagues                                         EAV (in Euros)
  for improved activation.                            Employee engagement        No of staff hosted for events                            Staff engagement, interaction - overview of
                                                      activities held            Reach of staff promotions e.g. courier or sales          activities, details re promotions, feedback
• In submitting your activation details, it is                                   incentive – no of staff, entries

  important to include such information               Brand exposure             No of advert insertions (print, magazines/press)         Comments re image/credibility
                                                      achieved, advertising      Online activity if relevant - no of hits, no of unique   enhancement in the local market
  as shown in the matrix opposite.                    purchased                  visitors, no of page views, CTR (%):                     Comments re level of visibility “on the
                                                      IF APPLICABLE              Brand awareness and recall (if relevant market           ground”
                                                                                 research is done in the country)

DHL and Manchester United FC | Season 2020/21 Roadbook | June 2020                                                                                                                  32
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USEFUL CONTACTS
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Useful contacts

Always there to support you!
Following the downloading and viewing of information from the DHL Brand Hub , the DHL Sponsorship Hotline is your first point
of contact for all other questions regarding partnership activation: hotline@dhl-sponsorships.com

Further useful contacts:
▪ Ticket Enquiries
   ▪ hotline@dhl-sponsorships.com
▪ Head of Global Sponsorship (DHL Express)
   ▪ Elliott Santon: Elliott.Santon@dhl.com
▪ Media Enquires
   ▪ Tim Rehkopf: timrehkopf@dpdhl.com
▪ Campaign and toolkit adaptation
   ▪ hotline@dhl-sponsorships.com

DHL | 2020 MotoGP™ Roadbook | June 2020                                                                                     34
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MotoGP™                             Use different image to slide 14

CHAMPIONSHIP
•    MotoGP™ overview
•    MotoE™ overview
•    Teams
•    Riders
•    Key facts
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MotoGP™ Championship Overview

• With over 6 decades of history of elite competition, MotoGP™ is the world’s
  premier motorcycling championship.
• Each Grand Prix brings together the most talented riders from across the
  world to participate in races across three distinct categories - MotoGP™,
  Moto2™ and Moto3™
• The racing is a spectacle, featuring technologically advanced, high-speed
  machinery from the world’s leading motorcycle manufacturers including
  Ducati, Honda and Yamaha.
• The MotoGP™ racing prototypes produce over 240hp, are capable of 0-
  100kph (68mph) in under 3 seconds and reach top speeds of over 340km/h.
• Some of the world’s most daring and talented riders on the planet, including
  World Champion Marc Marquez, Valentino Rossi, Jorge Lorenzo, and Cal
  Crutchlow, compete in the 20 rounds of the championship.
• Sanctioned by the Fédération Internationale de Motocyclisme FIM and
  managed by Dorna, an international sports management company, MotoGP™
  is the pinnacle of motorcycle racing.

DHL | 2020 MotoGP™ Roadbook | June 2020                                          36
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MotoE™ Championship Overview

• MotoE™ is the electric category of the MotoGP™ Championship.
• MotoE™ is an additional motorcycle racing category with no gas emission
  and a limited but distinctive sound. Energy will be produced from renewable
  resources.
• Riders will all ride the same identical bikes with a few adjustments possible,
  including Ride height and Suspension springs.
• All rider will have the same power available from the starting line to the finish
  line to produce a breathtaking show.
• 5 MotoE™ race events and 7 races.
• MotoE™ is made up of 6 x 2 bike teams – 18 riders, 12 teams, 2 former
  Moto3 World Champions, Several World Championship runners up and 4
  former MotoGP class riders.

DHL | 2020 MotoGP™ Roadbook | June 2020                                               37
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MotoGP™ Teams

DHL | 2020 MotoGP™ Roadbook | June 2020   38
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MotoGP™ Riders

DHL | 2020 MotoGP™ Roadbook | June 2020   39
FOR INTERNAL USE

Key facts

TV Broadcast (2019 season)
• 200+ countries reached through broadcast
• MotoGP™ reaches more that 433 million homes
• 27,145 total broadcast hours

Digital Performance
• www.motogp.com is available in 6 languages
• Over 73 million visitors to www.motogp.com
• Over 13.6 million Facebook fans
• Over 2.6 million Twitter followers
• Over 2.6 million YouTube subscribers
• Over 8.5 million Instagram followers

DHL | 2020 MotoGP™ Roadbook | June 2020         40
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