DESTINATION & VISITOR ECONOMY CONFERENCE 2021 - PROGRAM
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PROGRAM
DESTINATION
& VISITOR ECONOMY
CONFERENCE 2021
Wednesday 26 May – Friday 28 May,
Sails Port Macquarie by Rydges, Port Macquarie
HOST DESTINATION STRATEGIC SPONSOR: ELITE SPONSOR:
PARTNER:
LGNSW.ORG.AU
WELCOME
Cr Linda Scott, President, LGNSW
I’m delighted to welcome you to the Local Government NSW (LGNSW) Destination and Visitor
Economy Conference 2021, here in beautiful Port Macquarie – truly a jewel in NSW’s crown.
This will be our 17th conference focusing on the vital destination and visitor economy. This year,
for the first time, we are expanding the scope of the event by including a strong focus on the major
role councils play in the creation of jobs and economic development in their communities.
Councils directly employ about 60,000 people across NSW and create many new employment
opportunities through our own economic development activities and procurement.
Councils are a critical enabler of the tourism industry, worth $38 billion annually to NSW and
responsible for every 1-in-14 jobs. Tourism relies on the roads, bike paths, footpaths, services
and maintenance of attractions provided by our councils to preserve NSW’s amazing visitor
drawing power.
LGNSW is committed to helping build on past success and is advocating for greater State and
Federal government funding to create even more jobs and drive a locally led economic recovery.
We estimate that councils, when supported by our State and Federal colleagues, stand to create
about 66,000 new jobs in areas such as roads, social services, social housing and preschool and
waste and recycling.
And because councils are the closest form of government to their communities, they know where
jobs need to be created and can support their communities to make it happen. They are best
positioned to make our regions memorable for visitors.
Tourism jobs are especially valuable because they have a multiplier effect, creating jobs in cafes,
accommodation and other support businesses.
Our councils are in the best position to balance interests of existing residents with the destination
and visitor economy and ensure it’s sustainable.
The conference theme for this year is Creating Destinations for Living, Learning, Visiting
and Investing.
It is sharply focussed on equipping you to grow jobs and economic development in
your communities.
It is designed to inform and inspire and has traditionally proven to be an invaluable networking
opportunity of like-minded people seeking to support and sustainably grow the destination and
visitor economy.
I encourage you to take the time to familiarise yourself with this program to make the most of
everything on offer over the next few days.
I look forward to positive outcomes that facilitate increased employment opportunities, a speedy
economic recovery and upward trajectory for our invaluable tourism sector and local communities
across NSW.
Cr Peta Pinson, Mayor of Port Macquarie-Hastings Council
Welcome to the stunning Port Macquarie-Hastings region. With our incredible beaches and
hinterland, our fabulous food and vibrant townships, we know you’re going to love it here.
Port Macquarie-Hastings Council is thrilled to host the 2021 Local Government NSW Destination
and Visitor Economy Conference and we can’t wait to show you around. There is so much to eat,
see and do in Port Macquarie, and it’s easy to see why it’s such a favourite year-round holiday
destination. For many of you, this may be your first face-to-face conference for some time, and it’s
so exciting to see events such as this slowly making their return. So relax, enjoy catching up with
long-lost colleagues, and stay COVID safe - our region welcomes you.
2 DESTINATION & VISITOR ECONOMY CONFERENCE 2021 PROGRAM
Welcome from the NSW Government - Destination NSW
The NSW Government welcomes delegates from across NSW to the 2021 Local Government
NSW Destination and Visitor Economy Conference in Port Macquarie. The conference is a unique
platform to discuss how the NSW Government can work with industry and local government to
nurture and grow the visitor economy across the State.
As we work toward the recovery of the NSW visitor economy, it is essential that we collaborate and
deliver new initiatives and programs that will bring our industry back to its record levels.
In light of the challenges of the past 18 months, we revisited the blueprint to guide our way
forward, leading to the new Visitor Economy Strategy 2030 - a considered yet ambitious plan to
achieving the 2030 targets with a bold new vision for NSW to become the premier visitor economy
of the Asia Pacific.
These goals are aspirational but entirely achievable if all levels of government and industry work
together in a new spirit of partnership to chart a shared future.
Regional NSW will be key to the future of the state’s visitor economy and is a focus of the strategy.
The Government will strengthen its commitment to the regions with dedicated funding programs,
industry support and continuing investment in visitor economy infrastructure so that regional
NSW can generate and benefit from $25 billion in visitor expenditure by 2030, as projected.
We hope your visit to Port Macquarie, a much-loved visitor destination and a region severely
affected by the recent floods, provides inspiration, connection and shared enthusiasm to make
NSW the premier visitor economy of the Asia Pacific.
The Hon. Stuart Ayres MP
Minister for Jobs, Investment, Tourism and Western Sydney
Message from Elite Sponsor: HomeAway/stayz
Welcome to Port Macquarie for the Local Government NSW Destination and Visitor
Economy Conference.
Stayz, the Aussie holiday rental experts, as part of the Expedia Group, is proud to be sponsoring
this conference for a fourth year. In 2020 we were challenged like no other year, but we are starting
to see hope and a desire for travel returning. We’ve learnt from the challenges of 2020 and we
know travel in the future will be different. The conversations and learnings from this conference
will help us as we adjust to a new normal. For our part, we’ve worked with the World Health
Organisation and World Travel and Tourism Council to develop protocols that give confidence to
travellers so they can travel safely and enjoy anew those places they most love.
We look forward to sharing our views on how travel can continue to be a driver of economic growth
and community rebuild for New South Wales and beyond.
Premier Sponsor: NRMA Parks and Resorts
As the owner of the Port Macquarie Breakwall Holiday Park, we are excited to welcome you to
the LGNSW Destination and Visitor Economy Conference 2021 and acknowledge the Birpai
Aboriginal People as the traditional owners of these lands. NRMA Parks and Resorts is pleased to
support the conference during this challenging period for tourism in Australia and looks forward
to meeting with you all. As operators of 45 holiday parks and resorts across Australia, we partner
with NSW councils in managing 12 iconic holiday parks, many part of our brand network. Our
business is wholly owned by the NRMA, Australia’s largest member-owned organisation. With 2.6
million members in NSW and ACT, the organisation provides motoring, advocacy and other tourism
services, including Thrifty Car Rental, Coral Expeditions, and Sydney Fast Ferries.
#DVEConference #localgovnsw #CouncilsDo LGNSW.ORG.AU 3
PROGRAM
One Year Later: We reflect on the unforeseen Delegates have a choice of one of three streams, with
sessions including Economic Development, Visitor
challenges that impacted and reshaped the
Servicing, and Arts and Activations. You have the option to
way the tourism industry operates. join a marketing workshop, choose from four community-
based tourism site visits, hear presentations on tourism
We are more thrilled than ever to welcome you back, in strategies, and a tradeshow to meet with our partners and
person, to the Destination and Visitor Economy Conference. sponsors. Plenary sessions will also provide expert insight
Our new and revamped program builds on the successful into initiatives that are changing how we cater to our
Tourism Conference LGNSW has been hosting since 2005. future visitors.
This year our theme is Creating Destinations for Living,
The conference provides an all-round experience to:
Learning, Visiting and Investing.
• learn from industry experts about what’s next and what’s
Co-hosted with Port Macquarie-Hasting Council, this on the horizon for destination and visitor economy projects
conference is designed to bring together delegates from • hear from councils about how they are working to diversify
across local government and business who support and their economies
manage NSW’s tourism, events, and planning portfolios • participate in interactive breakout workshops of interest
within their communities. The conference provides a • network with peers to discuss challenges and share
platform to explore opportunities and approaches to best practices
maximise the visitor economy, to develop stronger visitor
If you are posting conference content on Twitter, LinkedIn,
relationships and improve the visitor experience.
Instagram, or Facebook, please use #DVEConference
#localgovnsw #CouncilsDo.
Wednesday 26 MAY
1.30pm Marketing Workshop opens with arrival tea/coffee in Cape 3 Room
1.30pm – 4.30pm Trade Exhibition set up
2.00pm -4.30pm Optional Threesides Marketing Workshop (with AFTERNOON TEA at 3pm)
Todd Wright Transforming your customer service and
Managing Director e-commerce experience: in your LGA, and your
visitor services and marketing organisation.
Threesides Marketing
5.00pm – 7.00pm Welcome Reception, The Sails Resort, Port Macquarie
Sponsored by NRMA Parks and Resorts
Official proceedings: MC Scott Phillips, Chief Executive, LGNSW
• Acknowledgment to Country
• Welcome from Cr Peta Pinson, Mayor of Port Macquarie-Hastings Council
• Address by Paul Davies, CEO, NRMA Parks and Resorts: Premier Sponsor
Followed by delicious canapes and drinks as guests network, relax and settle into this seaside resort.
Entertainment provided by: Banjo – local contemporary dance performance and Chris Rose – singer
and songwriter from the mid-north coast of NSW
7pm onwards Delegates are encouraged to pre-book locally for dinner.
4 DESTINATION & VISITOR ECONOMY CONFERENCE 2021 PROGRAM
Thursday 27 MAY
6.15am Early morning group wellbeing activity: Harbour Walk. Meet in Sails Reception.
Start the day with a guided walk around the Boardwalk from Sails Resort into the Town Green.
Approximately 4km return, total time one hour.
Guided by Michelle Aubert, LGNSW - a north coast resident.
8.15am Trade exhibition opens with tea/coffee + Breakfast snacks
Sponsored by Arts Mid North Coast
8.45am Conference Session Opens in Cape Ballroom
8.45am MC: Nils Vesk, Director at Ideas with Legs Opening formalities
8.50am Cr Jerome Laxale, Treasurer, LGNSW LGNSW Treasurer’s Welcome
9.00am Ngarrgan Mirrilyn Women’s Choir Port Macquarie-Hastings’ own Ngarrgan Mirrilyn
(Morning Song) Choir in honour of Reconciliation
Week.
9.10am The Hon. Stuart Ayres MP, Minister for Jobs, Ministerial Welcome
Investment, Tourism and Western Sydney
9.30am Greg Binskin, Executive Manager, Tourism, Award Ceremony with Minister:
Business NSW NSW Tourism Industry Council -
Top Tourism Town Award
9.40am Craig Rispin, Business Futurist and Innovation Opening keynote:
Expert, The Future Trends Group. Catering to the future visitor
10.30am Morning Tea - Sponsored by Visit Pacific Coast
11am – 12.05pm BREAKOUT SESSION PART 1
Cape 1 Room Cape 5 Room Cape 4 Room
STREAM A: STREAM B: STREAM C:
Future directions in economic Visitor servicing. Arts and activations.
development. Sponsored and facilitated by Sponsored and facilitated by
Sponsored and facilitated by Elliot Daniel, Co-director and Kevin Williams,
Richard Faithorn PhD Researcher Executive Director
Leonard’s Advertising Visit Pacific Coast Arts Mid North Coast
11am – 12.05pm Stream A, part 1: Stream B, part 1: Stream C, part 1:
Councils assisting business Agritourism development. Creative sectors in
innovation and economic Two councils part of the economic recovery.
development. NSW Small Business Creating Thriving Communities!
Economic development lessons Commission’s pilot: workshop
from west Sydney Nikki Robertson, Michael Cohen, Director,
Beau Reid, Senior Officer City Liverpool Plains Shire CityPeople: culture-led
Placemaking, Liverpool City Ally Dench, placemaking
Council Wollondilly Shire Council
Aboriginal procurement Coralie Bell,
Kristal Kinsela, Managing Chairperson,
Director, Kristal Kinsela Australian Regional Tourism
Consulting Aboriginal
businesswoman and
entrepreneur.
12.05pm Choose and move to BREAKOUT SESSION PART 2
12.10pm – 1.15pm Stream A, part 2: Cape 4 Room Cape 5 Room
Western Sydney International Stream B, part 2: Stream C, part 2:
Airport and aerotropolis – Role of Accredited Visitor Rebooting events right.
opportunities for all NSW. Information Centres in the NSW Julia Robinson, General
Craig Rispin, Business Futurist Visitor Economy Strategy 2030 Manager, Australian Festivals
and Innovation Expert, The Hosted by: LG members of the Association (AFA)
Future Trends Group. VIC Industry Advisory Group Kathryn Holloway, General
(IAG) Manager, Cattleyard (Groovin the
Moo) & AFA Secretary
Enabling the opportunities and How councils can assist
tackling the challenges. Francesca Valmorbida,
Greg Binskin, Local Government Arts & Culture
Executive Manager, Tourism Consultant
Business NSW (live stream)
#DVEConference #localgovnsw #CouncilsDo LGNSW.ORG.AU 5
1.15pm Lunch - Sponsored by Visit Pacific Coast
Site Visits (x 4 Options)
Afternoon Tea (Included on all site visits)
Site Visit 1 Koala Hospital and Sea Acres tour– Leveraging our Natural Assets
1.45pm – 5.00pm Liesa Davies, A site visit of the Koala Hospital including
Group Manager Destination & Cultural discussion with Koala Hospital President, Sue
Development, Ashton, about the impacts of the bushfires, and
Port Macquarie-Hastings Council managing the huge worldwide interest over this
(Accessible, flat shoes recommended) time. Hear about the new Wild Koala Breeding
Facility currently under development and plans
to incorporate visitor facilities. The group rotates
between the Hospital and a light afternoon tea
from Round & Round in the grounds by Historic
Roto House.
Following this, travel by bus to Sea Acres Rainforest
Centre, for a 15-minute Board Walk tour rotating
through the Rainforest Centre and theatrette.
Site Visit 2 Bago Maze & Winery – Not just another Winery!
1.45pm – 5.00pm Jane Ellis, Bago Maze and Winery has well and truly put itself
Destination & Cultural Development Manager, on the map over recent years by offering one of the
Port Macquarie-Hastings Council world’s largest hedge mazes, a traditional ‘Russian
(This adventure is a 35-minute bus ride from Caravan’ themed chocolate shop, and a range of
Sails, so please settle back and relax.) other delights.
The innovative owners are continually coming up
with new and interesting ideas to entice visitors
and this destination is now so much more than just
a vineyard. Learn how they have diversified and
participated in the NSW First operator program.
Site Visit 3 Charles Sturt University– Economic Development: New Health & Education Precinct
1.45pm – 5.00pm David Archer, Retaining the title of being one of Australia’s
Senior Economic Development Officer, fastest growing regional university campuses,
Port Macquarie-Hastings Council participants will tour the brand new $66 million
state-of-the-art expansion of Charles Sturt Port
Kieran Metcalfe,
Macquarie. The campus has unparalleled access
Senior Strategic Planner,
to industry, a unique lifestyle and cutting-edge
Port Macquarie-Hastings Council
education techniques.
Next settle in for your choice of locally brewed
beer at the Wicked Elf brewery in the surrounding,
rapidly-evolving industrial precinct. Hear from
Council’s Senior Strategic Planner about the
future vision of Port Macquarie’s Health and
Education precinct.
Site Visit 4 Ricardoes and Billabong Zoo – Instagrammable Attractions
1.45pm – 5.00pm Rebecca Morely, Visit Ricardoes Tomatoes & Strawberries and
Business Events Executive, experience the inner workings of an intensive
Destination North Coast agricultural facility. The farm is open to the public
for strawberry picking, farm tours and “Café Red”.
The Café offers farm fresh produce, and delicious
preserves to try, as well as what has been labelled
in one viral article “the best scones in the world”.
A short drive from Ricardoes is Billabong Zoo.
Billabong Zoo is a family owned operation, headed
up by one of the world’s Koala breeding experts,
Mark Stone. This zoo may be small relative to
Taronga, but it delights young and old with over
10 acres of shady pathways, where you can
stroke, feed, hold, hear and see over 80 species of
mammals, reptiles and birds.
5.00pm Site visits finish back at Sails Port Macquarie by Rydges
6 DESTINATION & VISITOR ECONOMY CONFERENCE 2021 PROGRAM
6.00pm Evening drinks/networking at Sails Port Macquarie by Rydges
6.30pm Transfer to offsite dinner venue: Cassegrain Wines
6.45pm – 10.00pm Conference dinner and entertainment: Embracing the Arts!
Dinner sponsored by Expedia and Stayz
Delegates will hear from Expedia/Stayz about their latest innovations in the travel booking industry.
Entertainment: Delegates will be welcomed by local Drumline Marching Band, national champions,
before being serenaded by Rowland Moye on saxophone.
During dinner in the Barrel Room, guests will enjoy the background music by locals Mat Brooker and
Jackson James over the night.
Friday 28 MAY
8.15am Trade exhibition opens with tea/coffee + breakfast snacks
Sponsored by Arts Mid North Coast
8.45am CONFERENCE SESSION OPENS in Cape Ballroom
8.45am MC: Nils Vesk, Director at Ideas with Legs Start of the final day + overview of the site visits
9.00am Jenny Aitchison MP, Shadow Minister for Shadow Minister’s Address
Investment and Tourism
9.10am Dominic Mehling, Tourism Australia
Industry Relations Manager – ACT, NSW, NT, QLD
9.20am Steve Cox, CEO, Keynote Address
Destination NSW Destination NSW Address
Strategic Partner
10.00am MC: Nils Vesk, Director at Ideas with Legs Brainstorming
10.05am Liesa Davies, Spotlight on the host council
Group Manager Economic and Cultural 1. Disaster recovery through collaboration
Development, 2. Cowarra Tourism Precinct: Louise Faulkner
Port Macquarie Hastings Council from Forestry Corporation of NSW.
10.45am Morning Tea - Sponsored by Leonards Advertising
11.15am Coralie Bell, Chairperson, New national research: local government spend
Australian Regional Tourism on tourism.
Jacqueline Brinkman,
CEO, Economic Development Specialist
Mike Ruzzene,
Director, Urban Enterprises
11.40am Paula Meyer, Tourism skills and labour shortages – the role of
Business Development Manager, local government
TAFE NSW With introduction by LGNSW Executive Manager
Janet Hanlan, (Member Central) Gary O’Riordan, and Executive
Industry Lead – Tourism and Experience Services, Manager (Member Services) Lillian Tiddy about
TAFE NSW local government skills shortages and LGNSW
Learning Solutions packages.
12.40pm Nils Vesk Closing keynote: Innovation meets execution
Director at Ideas with Legs You’ve got a stack of ideas, but how do you know
which ones will work best? What’s the best way to
test your ideas so you don’t make mistakes and
implement an idea that becomes a lemon? This
keynote will help you consolidate the ideas you’ve
gained at this event into actionable innovation
activities and prompt your thinking for even more
innovative solutions.
1.15pm LUNCH - Sponsored by Leonards Advertising
1.45pm CLOSE OF CONFERENCE
This program is correct at the time of publication. Speakers and topics may change.
#DVEConference #localgovnsw #CouncilsDo LGNSW.ORG.AU 7
SOCIAL
PROGRAM
Welcome Reception Early Morning Group Harbour Conference dinner
Ticketed Wellbeing Walk Ticketed
Wednesday 26 May, 5.00pm – 7.00pm Thursday 27 May 6.15am Thursday 27 May 6.30pm for
Sails Port Macquarie by Rydges Meet in the foyer of Sails 6.45pm – 10pm
Port Macquarie by Rydges Cassegrain Wines, 10 Winery Dr,
Dress: Business Casual
Start the day with a guided walk around Port Macquarie NSW 2444
The Welcome Reception provides the boardwalk into the Town Green.
Dress code: Smart Casual
a unique opportunity for delegates Approximately 4km return, total time
to network with industry experts one hour. Guided by Michelle Aubert, Join other conference delegates to
and peers in a waterfront venue LGNSW - a north coast resident. discuss the highlights of the day and
overlooking the Hastings River. Hear enjoy a delicious dinner within the lush
about NRMA’s involvement in regional Networking with light snacks / Cassegrain Wines Estate. Throughout
tourism promotion while being served Trade Exhibition opens the night, you will be entertained by
delicious canapes and refreshing Thursday 27 May from 8.15am and local artists as you sit back and relish
beverages. Explore the hotel and the Friday 28 May from 8.15am in a three-course seasonal meal
trade exhibition while meeting old and Sails Port Macquarie by Rydges accompanied by Cassegrain’s own
new colleagues. Meet in the trade exhibition area each estate wines.
Local Elder Uncle Bill will welcome morning for your morning coffee and
you to country while you watch the breakfast snacks and get ready for a DINNER SPONSORED BY:
unforgettable sunset beyond the day of conferencing.
region’s hinterland.
Pre-dinner drinks /
We encourage delegates to book a local Trade Exhibition Open
restaurant for dinner following the Thursday 27 May 6pm
Welcome Reception. Sails Port Macquarie by Rydges
Grab a drink on us and gather with
RECEPTION SPONSORED BY: other delegates to reminisce on
your experience playing tourist on
your site visit tour. Explore all of our
trade exhibits and personally meet
with our key sponsors and exhibitors
while enjoying a beverage before the
conference dinner.
8 DESTINATION & VISITOR ECONOMY CONFERENCE 2021 PROGRAM
SPONSORS
Local Government NSW thanks the following sponsors, whose support makes it possible to produce a comprehensive,
affordable and informative program.
Strategic Sponsor: Destination NSW
Destination NSW is the NSW Government’s tourism and major events agency that is responsible
for devising and implementing strategies to grow the State’s visitor economy. Destination NSW’s
focus is on driving tourism and acquiring and developing major sporting and cultural events for
Sydney and regional NSW to achieve economic and social benefits for the people of NSW. Further,
Destination NSW is the major investor in Business Events Sydney.
Elite Sponsor: Stayz by HomeAway
In 2021, Stayz is celebrating 20 years of delivering holiday home experiences to Aussie families. We
are the experts on holiday homes in Australia. Part of the global Expedia Group family, the leading
global online marketplace for travel, Stayz offers more than 55,000 properties in Australia. For more
information about Stayz please visit www.stayz.com.au
Premier Sponsor: NRMA Parks and Resorts
As the operator of 45 holiday parks across Australia, we specialise in management services to local
councils for managing holiday parks. We are part of the NRMA, Australia’s largest member-owned
organisation, providing motoring, advocacy and tourism services, including Thrifty Car Rental and
Sydney Fast Ferries, as well as a network of EV charging stations.
TOP TOURISM TOWN AWARD SPONSOR
Powered by NSW Tourism Industry Council
Powered by Business NSW, the NSW Tourism Industry Council helps businesses operating in the
visitor economy to maximise their potential to ensure New South Wales remains the number one
tourism destination in Australia.
TOPIC SPONSORS
Arts Mid North Coast
Arts Mid North Coast is one of 14 regional arts development organisations in regional and rural NSW
with responsibility for the development of the arts and creative industries. Arts Mid North Coast is the
largest in population with 325,000 residents and covers six local government areas.
Leonards Advertising
Leonards, a Local Government Procurement (LGP) preferred supplier for the past 14 years, provides
integrated platform solutions for all your advertising, communication and marketing requirements.
From audience research to determine the right media through to negotiating the best price and
reporting on results for future planning, Leonards will help you attract the right audience for your
destination and tourism marketing campaigns.
Visit Pacific Coast P/L
Visit Pacific Coast (VPC) is travel marketplace supporting the collaboration between destination
brands and tourism operators. VPC has been built in partnership with the ATDW and Tourism
Exchange Australia and is an initiative of Pacific Coast Tourism, a strategic consultancy organisation
driving the growth of sustainable regional tourism. VPC is proudly Australian owned and operated.
#DVEConference #localgovnsw #CouncilsDo LGNSW.ORG.AU 9
TRADE EXHIBITORS
CMCA
With more than 70,000 members, the Campervan and Motorhome Club (CMCA) is the largest RV
Club in Australia. CMCA offers benefits to its members including accommodation options through
partnerships with caravan parks and the development of its own RV Parks. CMCA works with local
governments to identify opportunities to support the road-based tourist.
CCIA
The Caravan and Camping Industry Association of NSW (CCIA) is the state’s peak industry body
representing all aspects of the growing caravan and camping industry. We have over 740 member
businesses, including owners and operators of caravan and holiday parks, residential land
lease communities, manufacturers, dealers and repairers of recreational vehicles and camping
equipment and accessories suppliers. We actively encourage and promote the caravan and
camping lifestyle across government, business and consumers.
Dependable Laundry Solutions
Dependable Laundry Solutions is your local supplier of the American-built Maytag commercial
laundry equipment. We know Maytag commercial washers and dryers are the best machines for any
tourism business, which is why we back them with the best warranty in the industry! Call Dale on
1800 MAYTAG for your laundry needs.
Trip Tech
TripTech (a THL & Jayco, Inc. company) is a travel technology company operating across Australia
and New Zealand. Our apps include CamperMate (and custom branded travel apps). These
assets connect businesses to travellers to plan and book in-trip, and the data generated enables
comprehensive, real-time dashboards/reports on tourist movement.
Urban Enterprise
Urban Enterprise is a leading tourism planning, economics and research consultancy, providing
services to all levels of government and the private sector for more than 30 years. We specialise in
destination management plans, tourism development plans, market research, economic analysis,
feasibility studies and concept plans for tourism destinations, facilities, and attractions.
Wisdom
WISDOM has been assisting tourism regions with award-winning destination marketing including
all aspects of brand development and digital strategies for over 30 years. WISDOM specialises in
visitor guides, developing inspirational brands, integrated advertising campaigns, VFR campaigns
and world-class web solutions. WISDOM offers a truly tailored approach to every project.
SUSTAINABILITY SPONSOR
BusNSW
BusNSW is the peak body for the private bus and coach industry in NSW. Members include
operators of long distance, tourist, and charter services who play a vital role in moving people
around the state to support destinations and businesses involved in the NSW visitor economy.
10 DESTINATION & VISITOR ECONOMY CONFERENCE 2021 PROGRAMINDUSTRY SUPPORTER
Brain & Poulter
Brain & Poulter (B&P) is Australia’s No. 1 food consultant to the property industry. Whether you
would like to plan a development for highest returns, get maximum rental yields, or help under-
performing tenants to turn their business around, Brain & Poulter delivers BIG ideas every time.
B&P has been the food consultant behind a multitude of award-winning F&B developments across
councils, universities, airports, stadiums, commercial buildings and regional shopping centres.
Mayvin Global
Mayvin Global provides commercial and revenue generation solutions to Australian and
international organisations within the tourism, business events, government, association and arts
sectors. From developing strategies for business growth through a commercial lens, to stakeholder
engagement and revenue modelling; Mayvin Global has become synonymous with delivering results
for its clients and their stakeholders.
Tourism Accommodation Australia
Tourism Accommodation Australia is Australia’s leading representative organisation for 3, 4 and
5-star hotels, motels and serviced apartments in metropolitan and regional Australia. As a member
association, our mission is to provide leadership through best practice representation, advocacy,
education, research and networking, thus ensuring the success of our member businesses.
Tourism Australia
Tourism Australia is the Australian Government agency responsible for promoting Australia to
the world as a destination for business and leisure travel. The organisation is active in about
15 key markets, including Australia, where it aims to grow demand for the destination’s tourism
experiences by promoting the unique attributes that will entice people to visit.
ACCOMMODATION,
TRANSPORT & TRANSFERS
Port Macquarie has an impressive range of accommodation within
walking distance of the main venue. Due to this, daily transfers to
the conference venue will not be provided. Please make your
conference travel and accommodation arrangements by booking
directly with providers.
For more information on flights and accommodation in Port
Macquarie please go to the LGNSW website.
If you are posting conference content on Twitter, LinkedIn,
Instagram or Facebook, please use #DVEConference and
#localgovnsw and #CouncilsDo.
@lgnsw @Local Government NSW
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