DEPARTMENT OF INFORMATION TECHNOLOGY ON BEHALF OF DEPARTMENT OF ENVIRONMENTAL SERVICES REQUEST FOR INFORMATION (RFI)
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DEPARTMENT OF INFORMATION TECHNOLOGY
ON BEHALF OF
DEPARTMENT OF ENVIRONMENTAL SERVICES
REQUEST FOR INFORMATION (RFI)
Introduction
On behalf of the NH Department of Environmental Services (NHDES), the New Hampshire Department of
Information Technology (NHDoIT), is requesting information from firms that: 1) have cloud-based, low-code, off-
the-shelf Enterprise Information Systems (EIS) that have been used to support Public Sector Environmental
Services Organizations and 2) can supply technical support to that system. Responses to this RFI will assist with
scheduling product demonstrations and preparation of a request for proposals (RFP) to upgrade/replace our
current system – NHDES OneStop (OneStop).
Background
Based on a 2000-era EPA initiative, NHDES developed a system to display internal program data to
the public. This system, known as OneStop, made environmental information collected by NHDES more readily
accessible to the public. OneStop has grown since the initial development to
encompass three functions, the OneStop Web Site, OneStop Data provider, and OneStop Data Mapper.
The OneStop Web Site1 contains links to web pages with information germane to the public. Program-specific
queries, reports and forms can be found by clicking on program-specific links. The OneStop Search is also
included among these links. This page enables users to filter searches by environmental interest, and then
further filter by program-specific criteria. Search results are displayed in a table with the same headers
regardless of the filter criteria used. Results can be downloaded in an Excel format, with the option to download
only content shown, or to include data specific to the program specified. Data for this search function is
provided from a data warehouse.
The OneStop Data Provider2 is a stand-alone system used for credentialing (single sign-on) and file upload and
validation. Users request access to one or more programs through a web interface. An email is sent to the
designated program-specific NHDES employee for each activity. These NHDES personnel can approve or deny
the request. If approved, the user receives log in information in an email. Once the requester logs in to Data
Provider, they choose from a menu that lists the programs and actions for which they have been approved.
When the user clicks on one of the items, they are passed to that activity with their credentials (they do not
need to log in again). To support responses to this RFI, credentials for vendors can be provided upon request.
1 https://www.des.nh.gov/onestop-navigation
2 https://www4.des.state.nh.us/OnestopDataProviders/DESLogin.aspx
Page 1 of 5The OneStop Data Mapper3 is a stand-alone map viewer used for data accessibility, analysis, and transparency to
the public and stakeholders by providing NHDES environmental information needed for permitting, planning,
and decision-making. OneStop Data Mapper displays geospatial data layers generated by different programs
with ArcGIS Online or ArcGIS Enterprise and allows users to see any combination of data layers in spatial
relationship. Some map points include a link to the data provided on the OneStop Web Site. Most OneStop GIS
data is publicly available for viewing and download in the OneStop Data Mapper, except for secure water supply
data. Users interested in viewing secure data in the mapper must register at the OneStop Data Provider
Registration Page.
Over the past 20 years, OneStop has expanded and evolved into the definitive resource for essential
environmental information in New Hampshire. It has become critical to the operations and economic viability of
hundreds of businesses, organizations, agencies, non-profits, and the public in areas such as:
• Real estate sales and development • Hazardous emissions standards and
• Professional engineering and architecture regulations
• Solid waste haulers and disposal site • Emergency planning and management
operators • Earth moving and excavation
• Public and private water systems • Electric, telecommunication, and energy
• Gas station operators, owners, and utilities
developers • Beaches, pools and spas
• Hazardous waste haulers and waste • Marine contractors and dock builders
disposal • Industrial and residential financing and
• Property insurance underwriters development
• Professional environmental services • Banks and lending institutions
• Water well contractors • Tourism and recreation
• Septic system owners, designers and • Land Conservation Easements
installers
NHDES intends to modernize the current OneStop by implementing a cloud-based, low-code, off-the-shelf
Enterprise Information Systems (EIS) for Environmental Services that can support most, if not all, of NHDES
program areas. The solution must support permitting, compliance monitoring and reporting, enforcement,
training, and efficiently assist the regulated community to ensure compliance with state and federal
environmental rules and regulations.
3 https://www.des.nh.gov/resource-center/data-and-mapping
Page 2 of 5Submittal Requirements
1. Vendor Information:
A. Company Profile
i. Company name, address, telephone number, web address
ii. Key contact: Name, title, address, phone number(s), e-mail address
iii. Brief history and description of business including years established, services offered, how your
service(s) or products(s) differentiate your company in the marketplace or in relationship to
your competitors.
iv. Other relevant information not covered in the previous items delineated above that would aid in
understanding your company.
B. Clients & References
i. Sample list of clients currently served, the industry type of the client, and physical locations of
those clients (city and state).
ii. Provide at least three current client references or short testimonials including company name,
contact, title, address, phone number, email address and type of client relationship. Include
type of services provided to the client.
2. Solutions Information:
A. General Solution Requirements
i. Comply with U.S. EPA Data Protocols (i.e., System is compliant with U. S. Environmental
Protection Agency’s (EPA) Cross-Media Electronic Reporting Regulation (CROMERR)
Requirements when paired with NHDES business processes.
ii. Location/Site-based Information libraries
iii. Document Generation and Association (e.g., permits, letters, schedules, etc.)
1. Save and Continue functionality
2. Email and/or text message confirmation of form actions (submission, view, processing,
etc.)
3. Import/Export of data to and from other systems
4. Ability to attach other documents, photos, video and other media
5. Electronic Signature Enabled
iv. Mobile Device Friendly
v. Workflow Management
vi. Events Management
vii. Transaction Level Audit History
viii. Electronic Signature Enabled
ix. Compliance with Title II of the Americans with Disabilities Act including the 2010 Standards for
Accessible Design.
x. Credentialing for Secure Data Access (Single Sign On)
xi. Ensure data synchronization with existing internal Agency Oracle Database Application to
support current Agency functional mandates.
xii. Data and Document Management
1. Internal and External Text, Data, Document and Geospatial Search capability
2. Internally and Externally configured reports, graphs and visuals (Low Code)
Page 3 of 53. Internal User batch scheduling and processing with the ability to auto-generate output
data to other systems
4. Internal User Scheduling and processing to transmit/receive data from other authorized
systems
5. Data quality and integrity controls on all reporting
6. Ability to export reporting to multiple standard formats (e.g. Word, Excel, PDF, JPEG,
etc.)
7. Automatic distribution of specified reports (or links to reports) to specified email
addresses
8. Create or access user-defined activity dashboards (Low Code)
xiii. Interactive Mapping and Visualizations
1. Display/Download selected public data in GIS formats
2. Associate user defined map points, lines, and polygons with raw data
3. Role based Data access
B. Directory of Services
i. Provide a directory of Licensed Contractors that perform Environmentally Compliant Work
Demonstration
After review of responses to this RFI, a request may be made for a demonstration of the product. A list of
requested functional demonstrations and sample questions that may be asked during the demonstration will be
provided as part of the demonstration request and scheduling.
Submittal Information
A. General Submittals to this RFI must include the information, organized in the order presented in
Submittal Requirements Sections 1 and 2. NHDoIT must receive responses to this RFI no later than 4:00
PM on August 31, 2021.
B. Submittal Method Response in editable document format (e.g., Word, Excel) and Portable Document
Format (.pdf) by electronic mail to:
a. Email address: kenneth.l.weeksiii@doit.nh.gov and michael.d.therrien@doit.nh.gov
b. Subject line: RFI Submittal – OneStop Next Generation
C. Contact Persons and Questions (Email preferred)
a. Ken Weeks at 603-271-2961 / kenneth.l.weeksiii@doit.nh.gov
b. Michael Therrien at 603-271-3367/ michael.d.therrien@doit.nh.gov
D. Submittal Deadline: No later than 4:00 PM on August 31, 2021.
Liability
This RFI has been issued to obtain information only and is not intended to result in a contract or vendor
agreement with any respondent. This solicitation for information does not commit the State to publish an RFP or
award a contract. The State shall not be held liable for any costs incurred by the Vendor in the preparation of its
response. The RFI is not a pre-qualification process for any further purchasing process.
Page 4 of 5Closing
The Department of Environmental Services thanks you for your efforts in preparing a response. Although this
Request for Information does not require the State to issue a Request for Proposal or to award a contract, it is
anticipated that the information gathered in this project will be highly beneficial and will inform the State’s
decision-making process.
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