Customer Event Manager - Connect your systems and allow them to communicate and change information about all kinds of business events - Readiness IT
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Customer Event Manager Connect your systems and allow them to communicate and change information about all kinds of business events.
Event Manager
Event based management and orchestration solution, to allow your
systems to communicate, sending and receiving events in-between them
and to execute orders and commands.
With multiple business applications like middleware integration, API
management, ESB (Enterprise Service Bus), Balance & Recharging,
Service subscriptions, or any kind of business event your business
requires.
Based on Open-source technologies
Without the need of 3rd party licensing or to pay hidden fees, with
great integration adaptability with other technologies and stacks,
pre-integrated with Ericsson and Oracle stacks.
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Solution Highlights
Easy creation and configuration Workflows information in detail Graphic visualization
Intuitive user interface for agile creation, Access workflow execution details, see Visual analysis of all order execution flows
activation and flow management. With executed tasks, run dates, operation times, and details, for an easy understanding and
drag-n-drop configuration features, to workflow status, and much more. order management.
reduce coding times or the need of highly
skilled teams.
www.readinessit.com/event-manager
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Solution Benefits
+ A “Swiss Army” solution with multiple applications for your business;
+ Suitable for communication of all kind of business event between systems;
+ Greatly improves response times and client satisfaction;
+ With multiple business applications like:
+ middleware integration,
+ API management,
+ ESB (Enterprise Service Bus),
+ Balance & Recharging,
+ Service subscriptions
+ No 3rd party licensing or hidden fees;
+ Built with microservices architecture;
+ Use of opensource technology;
+ Straightforward installation by RPM;
+ High flexibility for configuration;
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Solution Features
+ A middleware solution with multiple business applications;
+ Able to connect systems like CRM, Charging, Billing, and many others;
+ Validates data and execute requests;
Communication API
+ Broad flow engine to configure any kind of event;
+ Simple event, events with multi-step and/or multi-stage or scenario events;
+ Support for sync and async events with error handlings with retry and resume features;
+ Integration with External systems and 3rd party solution;
+ History support;
+ Can run with or without a database;
+ High throughput rate (400-500 TPS);
+ Fast performance (30-50 milliseconds);
+ High availability up to 99,99%;
+ Uses generic APIs;
+ SaaS plugins (SMS, Email);
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Use
UseCases
Cases
Campaign Examples
Event & Orchestration Manager applications
• From invoice payments, balance check, top-ups, service subscriptions, this solution
has multiple applications.
• Can act in Middleware integration, API management, ESB (Enterprise Service Bus),
Balance & Recharging, Service subscriptions, and many more.
• Execution times reduced by 97%
• Process operation is 40x faster
Act as a middleware Make complex business Simplify interconnected
integrator within your processes run smoothly; workloads, repeatable
computing environment; processes, and
operations.
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Scenario
Event Manager
Scenario:
receives a notification requesting
business operation (subscription)
1. The client uses the desired channel (SMS, email,
System Communication
Alexa, USSD, IVR…) to request a service
Requests information from different
subscription. systems and verifies the information
needed to allow the operation
2. Event Manager receives the request and verifies the
information needed to execute the event
CB OM CRM Others
3. According to the campaign definition and
information validation, the client is notified about Event Manager
the event execution. After validation, the business event is
executed (subscription activation)
Use applications
• Client balance / recharge / Top-ups / invoice payments;
• Service subscription - mobile data, airtime, service bundles; Notification Manager
• Act as a payment broker;
• Middleware integration; Notifies client about the successful
• etc. operation
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Architecture
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Let’s grow
business together!
Along the years Readiness IT has been working
successfully in project all around the world.
We can
support
your project too!
02.4
Porto CHILE
CONTACT US
A team with +400 people
Rua Padre António Vieira, nº148,
4300-030 Porto
Tlf: +351 22 325 9486
Av Vitacura 2736, Piso 2,
Oficina 201
Las Condes – Santiago – Chile
Tlf: +56 2 23823450 / 51
Supporting clients 24h/7
Nearshore, onsite or remotely, NEW ZEALAND PERU
Speeding up digital transformation projects. Suite 1003 Av Álvarez Calderón, 185,
300 Queen Street San Isidro – Lima, Peru
https://readinessit.com/ Auckland CBD
LISBOA fUNDÃO
Praça de Alvalade Rua Cidade da Covilhã, 3º andar
nº6, 4th floor Casa da Moagem do Fundão
1700-036 Lisbon 6230-346 Fundão
Tlf: +351 910 594 314 – Ana Batista,
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