Corporate Brochure - EOL IT Services
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Corporate Brochure
2 Protecting your data since 1996
EOL Corporate Brochure
WE ARE
EOL IT SERVICES
EOL IT Services is the UK’s most accredited provider of IT Asset Disposal (ITAD),
Lifecycle Services and Data Destruction.
Established in 1996 our services ensure that you mitigate the risks associated
with securely managing your IT assets throughout their lifecycle, comply with
all relevant data security requirements, ensure environmental compliance and
reduce costs.
Our commitment to data security is tireless and as one of the market leaders we
implement innovative and robust service solutions for our clients, across every
sector.
Focused on ensuring long standing client relationships, we ensure our services
offer a reliable and security focused IT Asset Disposition service encompassing
onsite services, secure relocations, data destruction and finally, through re-
marketing or re-use – disposal. We provide a range of other lifecycle services
which include supporting our clients with refresh/deployment projects, lease
return, secure storage and more.
EOL’s commitment to a truly secure chain of custody and our compliant processes
has ensured our accreditations go beyond the normal standards now expected.
Our investment is on-going – with both quality and compliance – supplying secure
and sustainable services to our client base in the UK and Europe.
eolitservices.co.uk
ITAD PROTECTING
YOUR BUSINESS
Division
1 2 3
The guarantee of Robust processes to Compliance with all
secure destruction of ensure a secure chain relevant legislation
your corporate data of custody
4 Protecting your data since 1996EOL Corporate Brochure
When it’s time to dispose of your IT assets, you face three major challenges.
IT asset disposal should not be treated as a low level task, it must be an integral
part of your IT and business strategy. Ensure that you work with a company that
understands the contribution effective recycling can make to your corporate health.
Effective asset disposal is essential whether you We ensure that all existing data and forms
are upgrading existing installations, downsizing of identification are fully erased from hard
or deploying new systems. Disposing of existing disks, storage media and hardware by using
equipment can be time-consuming, risky and documented quality-controlled processes that
disruptive for critical business processes, exceed the highest security standards, including
particularly in a complex multi-service HMG Infosec 5 and international defence
environment. standards.
EOL works closely with your team, developing We have a proven track record with no data
a risk assessed project plan tailored to your breaches throughout the company’s history.
individual needs. Our skilled accredited EOL protects your confidential business data
professionals deliver a managed disposal and ensures compliance with data protection
service that is fully integrated with any IT legislation.
replacement programme, working alongside
your own provision. This helps reduce the Finally, we recycle unwanted equipment in line
burden on your IT staff, simplifies migration, with all relevant current legislation. We remarket
minimises downtime and quickly returns your suitable equipment that has had all data and
business to full productivity. identification securely removed.
eolitservices.co.ukProjects
Division IT PROJECT SERVICES
ices
erv
al S
tion
From the preparation of equipment to be
deployed (purchase, storage, auditing,
di
-Ad
PAT testing and imaging) to deployment
Pre
(delivery to site, desktop deployment,
desktop install and cable management)
and decommissioning (inventory audit,
IMAC, EMAC, onsite destruction) - we’ve
got you covered.
These are just some of the additional
services we are providing to our existing
clients - what can we help you with next?
6 Protecting your data since 1996EOL Corporate Brochure
THROUGH
LIFE
POS
T-Ad
diti
on
al S
erv
ices
SERVICES
MOUNTAIN
eolitservices.co.ukProjects
Division IT PROJECT SERVICES
(cont)
When your busy IT teams are under pressure, EOL can provide an extra resource just
when you need it. We manage the time-consuming jobs, relieving the burden on your
internal staff, allowing your team to get on with critical tasks. These are just some of the
areas where we can help you deal with regular or ad hoc problems:
8 Protecting your data since 1996EOL Corporate Brochure
⊲ Data Destruction - secure data destruction refurbish IT to original specification,
to UK Government NCSC/CPNI standards packaging and return delivery to lessee
(either performed on site or off site).
Hard drives can be shredded, wiped or ⊲ Storage - Secure short or long-term data
degaussed as per your requirements. and equipment storage in EOL’s warehouse
facility.
⊲ IT Project Delivery - Project management
services supporting customers in ⊲ Asset Management Services - Asset
developing capability throughout the UK reporting and management services
and Europe for the office environment including physical asset audits with
including relocation, closure, start up, comprehensive audit reports.
refresh programmes and any other project
requirement. ⊲ Moves and Changes – A service to assist
with office moves and relocations during
⊲ Decommissioning/Installation - Managing and out of office hours depending on our
and delivering the decommissioning or Client’s requirements. Service includes
installation of user floors and suites, data crate and packaging hire, logistics and all
centres or entire buildings across UK resources to manage a move from start to
and mainland Europe. This includes data finish.
cabling, data cabinets, wireless and fixed
line telephony installations. ⊲ EOL Online - your supplier of new,
refurbished and/or hard to find ICT.
⊲ End of lease Re-engineering - Following
end of lease EOL can re-engineer and
We continue to develop other “managed services” to support
your strategic and financial demands
eolitservices.co.ukONLINE EOL ONLINE
ONLINE Projects ITAD
Division Division
2018 saw the launch of a new division for our business……EOL Online.
We are increasingly being requested to ‘fill in the gaps’ of the lifecycle supply of ICT that
a traditional multi-vendor approach tends to exhibit. By using EOL Online, businesses can
reduce supplier registrations, finance activity, security concerns and ultimately increase
value; in effect EOL can now manage your entire IT changeover.
10 Protecting your data since 1996EOL Corporate Brochure
Your business is no longer forced to:
⊲ Upgrade your estate because chosen ⊲ Store old/broken equipment for parts in the
IT Hardware is no longer available from event that replacement equipment cannot
traditional supply chains. be sourced.
⊲ Engage multiple suppliers (as Traditional ⊲ Update the estate when it still meets the
ITAD companies do not supply equipment). needs of your business.
In response to significant demand from clients, EOL now provides additional services including:
⊲ Supply of new and refurbished items for ⊲ Procurement of new equipment through a
(their) Staff to purchase. standard VAR approach.
⊲ Sourcing discontinued/hard to find ⊲ Supply of ancillary/companion software &
equipment by accessing trade markets hardware which can be used to enhance
usually closed to Enterprise. EOL’s traditional services.
⊲ Sourcing parts to upgrade the existing
infrastructure to prolong the lifecycle of
your ICT.
Ultimately, EOL gives business the ability to prolong their current ICT estate by supplying
new/refurbished/discontinued/‘hard to find’ equipment, thus reducing the financial,
administrative and environmental on your business.
eolitservices.co.ukACCREDITATIONS AND
ISO 9001 – EOL IT Services are an NCSC – EOL utilise erasure software
ISO 9001 registered firm. EOL ensure which is NCSC approved. The National
customer satisfaction is to a high Cyber Security Centre (NCSC) is the UK’s
standard. authority on cyber security and are part of
GCHQ.
ISO 27001 – EOL IT Services are an ISO
27001 registered firm. EOL ensure our CPNI – EOL IT Services have been
Certificate Number 15482
ISO 27001
Information Security Systems are under assessed by and met the CPNI standard
explicit management control. for secure onsite destruction services of
sensitive data bearing media and have
Y
RE
CERTIFICATED
GISTER
ISO BS 7858 – EOL IT Services are a BS been included in the CPNI’s Catalogue of
ED
QUALIT
BS EN
FIRM
Security Equipment.
7858:2012
7858 registered firm. EOL ensure we
QUALITY
SERVICES
REGISTERED FIRM
work to a specific code of practice for the
security screening of all staff, prior to their Cas-S – EOL are approved and certified
employment. by the NCSC as a CAS-S supplier, which
confirms that NCSC have approved
BS EN
15713
Secure
Destruction of
Confidential Material
Management BS EN 15713 – EOL IT Services are a BS our service to be able to destroy the
following Media Types at SECRET and
Certification
EN 15713 registered firm. EOL ensure we
adhere to a framework of key conditions below: Dynamic and Static RAM (DRAM
when destroying confidential information and SRAM), EEPROM and EPROM, Flash,
including specific sizes to shred to and FPGA (Volatile and Non-Volatile), Floppy
how the destruction process is monitored Disks, Hard Disk Drives (Destruction),
and controlled. Hard Disk Drives (Sanitisation and re-use),
Magnetic Tapes, Microform, Monitors,
12 Protecting your data since 1996EOL Corporate Brochure
INDUSTRY STANDARDS
Optical Media, Paper, Smart Cards BLANCCO – EOL IT Services is
Micro Controllers and SIM Cards. certified by Blancco, the pioneer and
global leader in data sanitisation and
ADISA – EOL are certified with end-of-lifecycle solutions. Blancco
Distinction with Honours by ADISA, offers the most certified data erasure
the Asset Disposal and Information within the industry.
Security Alliance. The primary
ADISA objective is to highlight the IT NAID Members – NAID Europe is a
security risks with the asset disposal standing committee of the National
process working with all parties to Association for Information Destruction
help improve service quality, raise (NAID), an international association of
professionalism and promote re-use companies offering data destruction
within the IT disposal channel. services, uniting to promote the
secure disposition of discarded
Cyber Essentials Plus – The information by emphasising the
Cyber Essentials scheme has been highest standards and ethics.
developed by Government and
industry. It provides a clear statement Crown Commercial Supplier –
of the basic controls all organisations EOL are pleased to have been
should implement to mitigate the risk awarded a place on the RM3804
from common internet based threats, Technology Services 2 Framework
within the context of the Government’s Agreement with The Crown
10 steps to Cyber Security. Commercial Service.
eolitservices.co.ukACCREDITATIONS AND
ISO
22301
Business
Continuity
Management
Certification ISO 22301 – EOL are an ISO 22301 ISO 14001 – EOL IT Services are an
certified company. EOL ensure ISO 14001 registered firm. EOL ensure
business continuity management. we minimise harmful effects on the
environment caused by our activities
NHS Toolkit – EOL have been and achieve continual improvement of
INFORMATION GOVERNANCE
TOOLKIT
assessed and hold the NHS Toolkit. our environmental performance.
The purpose of the assessment is to
enable organisations to measure their Environment Agency– EOL is an
compliance against the law and central Approved Authorised Treatment
guidance to ensure information is Facility, registered and approved by
handled correctly and protected from the Environment Agency.
unauthorised access, loss, damage or
destruction. This demonstrates that an Investors in People – By meeting the
organisation can be trusted to maintain Investors in People Standard EOL can
the confidentiality and security of be confident that we are amongst the
personal information. very best in the world, when it comes
to people management.
OHSAS 18001 – EOL IT Services are
an OHSAS 18001 registered firm. EOL MICROSOFT Registered
ensure the health and safety of their Refurbisher – EOL IT Services are
employees are paramount at all times. a Microsoft Registered Refurbisher
of IT equipment. This permits EOL
14 Protecting your data since 1996EOL Corporate Brochure
INDUSTRY STANDARDS
to supply computers with genuine lessen the wider impacts of freight
Microsoft software pre-installed to and fleet operations.
businesses, consumers and non-
profit organisations. FSQS – Is a qualification system for
the financial sector. It is designed to
CHAS – (The Contractors Health standardise and manage requests
and Safety Assessment Scheme) for compliance and assurance
was created by experienced health data for major financial services
and safety professionals in 1997 to organisations that have adopted
improve health and safety standards FSQS.
across the UK.
FORS – As a FORS operator, EOL
have demonstrated commitment
to managing road risk, reducing
environmental impact and improving
operational efficiency, all of which
improve overall fleet road safety and
eolitservices.co.ukQUALITY-DRIVEN
SERVICE
STANDARDS
the highest possible standard of service forms the very fibre
and culture of what EOL believes in
16 Protecting your data since 1996EOL Corporate Brochure
This is the high standard of service you can expect, from a small delivery,
to a major implementation project:
⊲ Full risk assessment, site survey, ⊲ Highest levels of security with DBS
scope and project management – an and credit checked staff supported by
ongoing partner approach. BS 7858 standard.
⊲ Professional project management ⊲ Compliance with health, safety and
driven by qualified staff fully environmental legislation (ISO 14001
accredited to ITIL, Prince2, CISSP and OHSAS 18001).
and Cisco CCNA standards.
⊲ Transport in own fleet of GPS tracked
⊲ Complete confidentiality with all vehicles.
aspects of your project.
⊲ Professional Indemnity Insurance to
⊲ Recognised Secure Destruction of £10million.
Confidential Material Management
System supported by BS EN 15713. ⊲ Out-of-hours and weekend working to
minimise disruption.
eolitservices.co.ukCORPORATE SOCIAL
RESPONSIBILITY
(CSR)
EOL endeavour to adhere to a zero landfill Our processing structure is reassuring to all
policy. Our aim is to reuse 90% of all IT our clients. They have the knowledge and
equipment collected, the remaining 10% of confidence that we are legislation compliant
which goes to our waste management partners and continue to be a trusted and responsible
for further refinement. We understand the partner. Our supplier audits run hand in hand
issues and responsibilities placed on us by the with our own Quality Management standard
Landfill Regulation Act. We also ensure that as part of our ISO 9001 accreditation and
our refining partners are processing our waste Environmental Management Standard ISO
correctly. 14001.
We use our internal audits and BS EN 14001
Environmental Standard to maintain awareness
and monitor any risks in the process.
18 Protecting your data since 1996EOL Corporate Brochure
EOL has made a strong and on-going commitment to meet its CSR obligations ensuring
our clients also meet the exacting standards for responsible disposal of IT and general
office electrical equipment and data erasure. To assist our clients we steer them through
the minefield of relevant legislation.
WE LIKE TO HELP...
In its own right, EOL works with a number of local charities and education facilities to
provide IT equipment or funding for needy causes. In addition, as part of our standard
disposal agreement, we are happy to facilitate a donation of 10% of a client’s collection
to a charitable or educational organisation of the client’s choice.
EOL firmly believes in promotion from within wherever possible and, where required,
putting in place the necessary training to enable our staff to meet the demands of their
roles and to strive for promotion.
eolitservices.co.ukWHY CHOOSE EOL
#WeAreEOL
20 Protecting your data since 1996EOL Corporate Brochure
⊲ We are the most accredited ⊲ EOL has been established the best residual value in
ITAD in the UK and are since 1996 and the the market and return more
absolutely unique as management team have revenue to you than anyone
the only business with well over 100 years of else in the sector.
both CAS-S and ADISA’s experience within the ITAD
Distinction with Honours sector, meaning that there ⊲ In multiple circumstances
audit pass. EOL IT Services are no issues that could when competitors claim
recently became one of occur that EOL would not to offer a higher % of
only 5 organisations to be have robust processes and ‘Residual Value’, our
CAS-S certified, meaning experience of solving. trade relationships and
that we are trusted by UK E-Commerce facilities
government to perform ⊲ Our customer satisfaction consistently return higher
secure services at the very runs at over 96% with many values to the client in real
highest levels. clients having remained with terms.
us for well over a decade of
⊲ Unlike many in the ITAD business. ⊲ Our strategy has always
market, we are not part been to achieve every
of a larger, multi-faceted ⊲ We do not employ sub- possible certification
business, but a specialist contractors for any services standard to prove the quality
in what we do. We remain we provide, using only and security of the service
heavily invested in the our own staff to ensure we provide. We believe that
success of EOL’s ITAD continuity of service and the post GDPR requirements
services and therefore, have good customer relationships for ITAD services places
to be exemplary in quality us as the very best in the
and reputation to remain in ⊲ The trade relationships we industry and all at EOL, are
business. have built over many years deeply proud of what we
means that we can achieve have achieved.
All at EOL are deeply proud of what we do...
eolitservices.co.uk22 Protecting your data since 1996
EOL Corporate Brochure
MOVING
FORWARD
EOL remains focused on enhancing fixed, mobile or networked storage
our resources and capabilities in media.
line with evolving clients’ needs and
changing legislative requirements. To speed up migration, we offer a
range of on-site and deployment
We are constantly developing a new services that take place in parallel
and improving range of services with your disposal needs. This
to make the disposal/deployment simplifies the process and provides
cycle a single, efficient, integrated a single point of contact and
process. accountability.
We recognise that security is crucial We work as a team with multi-
throughout the data lifecycle – in national organisations, partnering
use, in storage and in disposal. With with IT resellers, manufacturers,
massive increases in data volumes leasing companies and systems
and growing complexity of data integrators to extend the “single
legislation, organisations will have to service provider” concept further.
build prompt, effective disposal into
every stage of the data management As our service and reputation
process. We provide a managed continues to grow we strive to
service that is aligned with your provide our clients with EOL’s
data retention periods to ensure the ongoing commitment of trust,
secure removal of data from any security, quality and confidentiality.
eolitservices.co.ukwww.eolitservices.co.uk
EOL IT Services Ltd
1-3 Baltic Wharf, Station Road, Maldon, Essex CM9 4LQ UK.
T. 0845 600 4696 F. 01621 843534 E. enquiries@eolitservices.co.ukYou can also read
