COOKIE PROGRAM GIRL SCOUTS HEART OF THE SOUTH - 2O22 SERVICE UNIT GUIDE
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GIRL SCoUTS HEART oF THE SoUTH cookie program 2o22 service unit guide
resources at
your fingertips
websites
2022 Cookie Resources GSHS Cookie Swap Facebook Group
http://bit.ly/gshs_Cookies2022 facebook.com/groups/GSHSCookieSwap
Any additional information you may need for the Swap extra cookies, search for needed cookies and
Girl Scout Cookie Program. connect with other Girl Scout Cookie volunteers!
Built By Me Cookie Planner GSHS Council Website
cookieplanner.littlebrowniebakers.com www.girlscoutshs.org/cookievolunteer
Help girls build the best Girl Scout Cookie Season Visit our site to find procedures, forms, manuals and
ever! In four steps, you’ll create a plan for girls to other helpful information.
succeed.
Digital Cookie Little Brownie Bakers
digitalcookie.girlscouts.org LittleBrownieBakers.com
Girl Scouts can set up their own personalized pages, Find girl activities, marketing ideas, cookie facts,
take credit card payments and ship cookies directly program resources and clipart to help girls prepare
to their customers. for the cookie program from our official cookie
baker.
eBudde Little Brownie Bakers YouTube Channel
ebudde.littlebrownie.com youtube.com/LittleBrownieBakers
Your Command Center for managing the cookie Check out our library of inspiring videos featuring
program. Watch “How to” videos, download forms, real girl stories and cookie tips.
clipart, virtual rally information, order cookies, track
girl activity and order girl rewards.
Girl Scouts of the USA Volunteer Blog
GirlScouts.org blog.LittleBrownieBakers.com
Locate info on the Girl Scout Cookie Program and Check out the volunteer blog for exciting girl
national cookie badges and pins. activities and booth ideas.
apps
Booth Sale Recorder App Digital Cookie App eBudde App
Download this free app in the iPhone App Girls can take orders and payments on the go Download this free app in the iPhone App
Store or through Google Play. Make booth with the Digital Cookie Mobile App, available for Store or through Google Play.
record keeping a snap! free on both the App Store and Google Play.
Android iPhone Android iPhone Android iPhone
girl scout cookie program
2o22 service unit guide
Thank you for volunteering to serve as a Service Unit Cookie Coordinator. Your efforts are extremely important to
the success of the Girl Scout Cookie Program!
Our council offers this program to increase opportunities for girls. Proceeds generated from this program create
funds for troops and service units, provide services for girls and develop quality training for adults. Without you, this
would not be possible.
The Girl Scout Cookie Program helps girls develop 5 key skills:
GOAL SETTING DECISION MAKING MONEY MANAGEMENT PEOPLE SKILLS BUSINESS ETHICS
as she sets cookie goals as she decides how her as she takes orders and as she learns to talk as she is honest and
and makes a plan to troop will spend the handles customers’ and listen to all kinds responsible every step
reach them cookie money money of people while taking of the way
cookie orders
The number one reason people buy Girl Scout Cookies is to support Girl Scouting!
All of the proceeds – every penny – from the Girl Scout Cookie Program are used to benefit girls within our local council. This
revenue is used to fund major council initiatives like supporting and building membership, creating and sustaining innovative
girl programming, maintaining and improving camp properties, providing volunteer training and offering a platform that allows
troops’ funding for trips, activities and community service projects.
When customers purchase Girl Scout Cookies, they directly support the GIrl Scout Leadership Experience for girls in their
community!
2o21 Girl Scouts Heart of the South cookie stats
per girl average by program level: troops selling:
Daisy: 271 Cadette: 3 43 481
Brownie: 312 Senior: 47o
Junior: 354 Ambassador: 1,328 packages sold through
digital cookie:
per girl average: 3 48 21o,316
girls selling: average troop profit:
2,318 $1 ,298
boxes donated: boxes sold:
18,288 8o5,596
2
tap into the power
of ebudde
eBudde™ Mobile
Stay in the know, on the go! This
must-have app puts power at your
fingertips, wherever you are in the
cookie season.
What it includes:
The Girl Scout Cookie Program® is backed by a whole • Streamlined dashboard
network of support—one that goes beyond the incredible • Easy management of orders
service of council leaders and volunteers like you. Working and rewards
• Important messages and
behind the scenes is eBudde, the digital command center for upcoming events
your Girl Scout Cookie Season. Easily accessible via a mobile • Options for finding booth locations
app for volunteers at the service unit and troop levels, and exchanging cookies
• Help Center
eBudde is friendlier than ever! Where you’ll find it:
• App Store and Google Play
3
quick guide
GETTING STARTED
eBUDDE SERVICE UNIT TAB KEY
TAB DESCRIPTION
1 Look for welcome email
with link and log in Default screen that shows important messages from the Council,
information to DASHBOARD a snapshot of troop orders, goals, financials and per girl averages,
eBudde.LittleBrownie.com along with a checklist and links to additional tools and resources.
• After the council grants Edit SU level contact information. This includes name, address, and
you access, you’ll receive a phone number. This DOES NOT include changing the email address.
welcome email with a login CONTACTS That must be done from the login screen.
link NEW THIS YEAR: SUs and Troops can email caregivers directly from
• Click the link and set up a eBudde. Emails are outgoing only.
new password, then click
Edit messages and calendar events for troops and remove or add
CONFIRM SETTINGS
additional Service Unit level users.
• At the profile screen, enter
your new password
TROOPS The troops tab is not available for editing below the Council level.
2 Adding SU level users
• Select the Service Unit
from the navigation tree The Initial Order tab is to verify troop cookie initial orders and
INITIAL ORDER
to the left of the screen to submitting the Service Unit order to the council.
ensure that you are at the
The delivery tab is used by Service Units to select their Service Unit
SU level
DELIVERY delivery station (example: SU is picking up multiple troops together
• Click the SETTINGS tab,
at Count-N-Go)
then EDIT SETTINGS
• Enter email addresses of Service Units should not take possession of cookies and should not
additional users to the TRANSACTIONS
have transactions between SU and troops. This tab should be blank.
appropriate roles
• Click UPDATE to save Service Units should not take possession of cookies and should not
• eBudde will email the new TXN. PICKUPS
have transactions between SU and troops. This tab should be blank.
user a link to sign in
3 Adding troop users
• Select the appropriate
PAYMENTS Review all troop ACH and DOC payments to Council for accuracy.
troop from the navigation
The rewards tab is for Service Units to verify troop reward orders
tree to the left of the REWARDS
and submit order to the council.
screen
• Click the SETTINGS tab,
then EDIT SETTINGS This tab will allow Service Units to approve troop booth site
BOOTH SITES
• Enter email addresses of requests.
additional users to the
appropriate roles Run and print reports from this tab for cookie orders, reward orders,
REPORTS
• Click UPDATE to save payments, Digital Cookie, and booths.
• eBudde will email the new
user a link to sign in Find additional information on the eBudde system and links to
HELP CENTER
Microburst Training videos.
4
get yourself set for
a great season
COUNCIL COOKIE FORMS
HoW THE CooKIE CRUMBLES 2021-2022 Troop Product Program
Manager Agreement and Policies
2021-2022 ACH Authorization and
Bank Info
With 100% of cookie proceeds staying local, talk with parents about
Product Program Proceeds
how every box of cookies benefits girls.
Standards
GIRL SCOUT COOKIES $5 • Girl, Troop, Service Unit Rewards: $.91
• Cost of Cookies: $1.13 • General Management: $.53 2022 Cookie Program Parent/
• Girl Program: $1.07 • Property Management: $.32 Guardian Permission and
• Membership Support: $1.03 • Bad Debt: $.01 Responsibility Form
Girl Scout Cookie/Council-
Sponsored Product Sale: Safety
Activity Checkpoints
SERVICE UNIT SHIRTS
Goal Getter Order Card
Selling Cookies Safely Guide
2022 Girl Initial Order Summary
2022 Cookie Program Girl Balance
Sheet
ACH Shortage Form
2022 Cookie Outstanding Balance
Climb With Courage Samoas Adventures Please It’s Cookie Time! Form
Ivory short sleeve t-shirt Light purple hoodie Blue long sleeve t-shirt Due March 23, 2022
Adult Small - XL: $8 Adult Small - XL: $15 Adult Small - XL: $11
Adult 2XL - 3XL: $10 Adult 2XL - 3XL: $17 Adult 2XL - 3XL: $13 Service Unit Cookie Coordinator
Shirt arrives with SU Hoodie arrives with I/O Shirt arrives with I/O cookies Evaluation
final rewards. cookies or can be picked or can be picked up at office.
up at office.
Maximum of one shirt, per style, per Service Unit Cookie Coordinator.
After you hit submit you will be redirected to PayPal for payment. You can use a
credit/debit card, or your PayPal account. Unpaid shirts will not be ordered.
ORDER Due January 10, 2022
If you miss the deadline, SUs can also order the Climb with Courage shirt through
the Volunteer T-Shirt Order link through March 21, 2022.
5
introducing... adventurefuls!
a huge welcome to our newest addition,
the adventurefuls cookie!
™
Adventurefuls™ are an indulgent brownie-
inspired cookie with caramel flavored crème
filling and a hint of sea salt.
The addition of Adventurefuls™ gives Girl
Scouts a line-up of nine cookies, one more
than the traditional eight. Both bakers, Little
Brownie and ABC, are carrying Adventurefuls™
this season.
6
7
december 2o21
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4
5 6 7 8 9 10 11
Digital Cookie
Volunteer
Access
12 13 14 15 16 17 18
Digital Cookie Troop Cookie Girl Scout Cookie Service Digital Cookie
Parent Access Program Training Program Starts Unit Cookie Day
at 6:30 p.m. with Digital Coordinator
Troop Cookie Register here. Cookie Orders eBudde
Program Training Overview at 6:30
at 3 p.m. p.m.
Register here. Register here.
19 20 21 22 23 24 25
26 27 28 29 30 31
Girls Start
In-Person Orders
8
january 2o22
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1
2 3 4 5 6 7 8
Troop eBudde
Webinar:
Starting Your
Sale & Q&A
at 6:30 p.m.
Register here.
9 10 11 12 13 14 15
Service Unit Troop eBudde Troop Required eBudde Booth Digital Cookie
Secured Webinar: Digital Forms Due to Scheduler Day
Booth Sites Cookies/ Q&A Council* Open to View
and Delivery
Information Due at 6:30 p.m.
to Council Register here. Troop eBudde Girls Submit
Webinar: eBudde Initial Orders to
SUCC Shirt Entering Orders/ Troops
Orders Due to Q&A
Council at 6:30 p.m.
Order here. Register here.
16 17 18 19 20 21 22
Troops Submit Fall Product PGA eBudde Booth eBudde Booth
Reward Booth
Initial Cookie Site Picks due to Scheduler Scheduler
& Rewards in Council by 10 a.m. Round 1 Round 2
eBudde - Locked Jan. 20 at 7 p.m. Jan. 22 at 12 p.m.
SU Submit Initial
out at Midnight Cookie & Reward through Jan. 22 through Jan. 24
Orders in eBudde at 11:59 a.m. at 9:59 a.m.
- Locked out at
Midnight.
Troop eBudde
Webinar: Booth
Schedule/Q&A
at 6:30 p.m.
Register here.
23 24 25 26 27 28 29
eBudde Booth eBudde Booth Troop eBudde eBudde Booth
Scheduler Scheduler Webinar - Cookie Scheduler
Round 3 Round 4 Delivery/Q&A Round 5
Jan. 24 at 10 a.m. Jan. 26 at 6 a.m. at 6:30 p.m. Jan. 28 at 1 p.m.
through Jan. 26 through Jan. 28 Register here. through Jan. 30
at 5:59 a.m. at 12:59 p.m. at 8:59 p.m.
30 31
eBudde Booth Troops Print
Scheduler Delivery
Round 6 Confirmation
Jan. 30 at 9 p.m.
through Feb. 1 at Large Order
9:59 p.m. Memphis Area
Count-N-Go
9february 2o22
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5
Large Order Large Order Large Order Memphis Area Memphis Area
Memphis Area Memphis Area Memphis Area Count-N-Go Count-N-Go
Count-N-Go Count-N-Go Count-N-Go
Jackson Area
eBudde Booth eBudde Booth Count-N-Go
Scheduler
Scheduler
Round 7
Feb. 1 at 10 p.m. Round 8 eBudde Booth
through Feb. 3 at Feb. 3 at 11 a.m. Scheduler
10:59 a.m. through Feb. 5 at Round 9
11:59 a.m. Feb. 5 at 12 p.m.
Cupboard through Feb. 7 at
Manager 8:59 a.m.
Training Webinar
at 6:30 p.m.
Register here.
6 7 8 9 10 11 12
eBudde Booth Service Unit Service Unit Service Unit Booths Begin Cookie Booth
Scheduler Cookie and Cookie and Cookie and Weekend #1
Round 10 Cupboard Cupboard Cupboard Cookie Booth
Feb. 7 at 9 a.m. Deliveries Deliveries Deliveries Weekend #1
through Feb. 9 at
9:59 p.m. eBudde Booth
Scheduler
Service Unit Open Round
Cookie and Feb. 9 at 10 p.m.
Cupboard through End of
Deliveries Program
13 14 15 16 17 18 19
Cookie Booth Cookie Booth Cookie Booth
Weekend #1 Weekend #2 Weekend #2
Girls Submit Digital Cookie
1/2 Payment to
Troops Day
20 21 22 23 24 25 26
Cookie Booth Troop ACH Troop eBudde Troop ACH 1/2 Cookie Booth Cookie Booth
Weekend #2 Authorization Webinar: Payment from Weekend #3 Weekend #3
and Bank Digital Cookie/ Troop Bank
Info Form
1/2 Payment Allocating Accounts
Shortage Cookies/Q&A at
Information Due 6:30 p.m.
to Council Register here.
27 28
Cookie Booth
Weekend #3
10march 2o22
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5
Cookie Booth Cookie Booth
Weekend #4 Weekend #4
6 7 8 9 10 11 12
Cookie Booth Digital Cookie Cookie Booth Cookie Booth
Weekend #4 Girl Delivery Weekend #5 Weekend #5
Option Ends
Troop eBudde
Webinar:
Finalizing Your
Sale/Q&A
at 6:30 p.m.
Register here.
13 14 15 16 17 18 19
Cookie Booth Girls Submit Troops Submit
Weekend #5 Cookie Balance Rewards Order
to Troop in eBudde -
Booths End Troops Locked
Red Wagon out of eBudde at
Last day for Submission Midnight
Digital Cookie Deadline
Orders Troops must
have cookie
balance
deposited into
troop bank
account
20 21 22 23 24 25 26
Service Units Volunteer T-Shirt Troop ACH
Submit Rewards Order Deadline Shortage Early May
Order in eBudde to Council Information and After 3/23 if no
outstanding
Rewards begin shipping
- Locked Out Outstanding
of eBudde at Balance Forms balance forms to Service Unit Cookie
Midnight. due to council.
are submitted,
the TCM will be
Coordinators
All information responsible for Mid-May
must be
submitted
payments of Service Unit disperses
outstanding debts
through the ACH owed by parents. rewards to Troops
shortage link. Late July
27 28 Super Troop Proceeds
Troop ACH Final Paid via ACH
Payment from Friday, September 9
Troop Bank
Accounts Passport Bucks Expire
11SERVICE UNIT TIPS AND
TRAINING PoINTS
PRIOR TO TRANING Explain the importance of the Cookie TROOP COOKIE MANAGER
Secure a date, time, location or Program: AGREEMENT AND POLICIES
virtual option for your training. Make • For girls – it’s a program activity Use the Troop Cookie Manager
sure all Troop Cookie Managers are that teaches girls life skills Agreement & Policies (obtained at
aware of your dates and times in such as goal setting, planning, your troop training) to set up each
advance. Send invitations, emails or organizational skills; and troop in eBudde.
make phone calls. teamwork • You must have a signed form
• For troops – the chance to earn before troops can participate.
Review dates (set service unit dates funds for activities • Review the Product Program
if needed). Service Units can set an • For council – the opportunity to Forms spreadsheet for a list of
earlier date for troops to submit continue the quality programs, those forms already on file with
orders. Set a realistic deadline for activities, and services currently the council.
orders to be turned in. Troops being offered as well as those
should be given the opportunity to planned for the future AUTOMATED CLEARING HOUSE
take orders for the entire time of the (ACH)
program. Girls and their families must always • Explain that payment via ACH is
decide whether or not to participate. mandatory.
Download training PowerPoint and Leaders do not make that decision • Review the Product Program
make changes if necessary. for them. Forms spreadsheet for a list of
those forms already on file with
TIPS AND KEY POINTS FOR Encourage leaders to appoint the council.
TRAINING parents to help as Troop Cookie
Be enthusiastic and make it fun! Managers: this helps take the FINANCIAL REPORTS & BANK
Have icebreaker games or cookie- pressure off the leaders and keeps STATEMENTS
related trivia questions. parents involved. Troops must submit a financial
report through the Volunteer Toolkit
Girls and troops must be registered Explain the importance of troops (VTK) prior to Septemer 30 of the
for the 2021-2022 membership and girls discussing and setting previous year to participate in the
year before they receive their troop goals. Girl Scout Cookie Program. If you
cookie packets. • An easy way to do this is to have troops that have not done so,
utilize the Cookie Program contact our Customer Care Team at
materials provided by Little 800-624-4185 or info@girlscoutshs.
Brownie. org for assistance.
• More activities and additional
resources can be found on the TWO FULLY SCREENED
Little Brownie Bakers website VOLUNTEERS
at www.littlebrownie.com. Troops must have two registered
adult volunteers, with completed
Encourage everyone to visit the background checks, with two
cookie page on the council website co-leaders listed in the MyGS
at www.girlscoutshs.org/cookies and community.
the 2022 Cookie Resources page.
PERMISSION FORMS
Distribute and review all materials. Troops must collect a Parent/
Guardian Permission and
Give your contact information and Responsibility Form for each girl
let troops know they can always call before she is allowed to participate.
you for help. • Troops keep forms on record
12SERVICE UNIT TIPS AND
TRAINING PoINTS
until all payments have been a range of environments. You can per box more instead of earning
made to the council at the end
®
find Girl Scouts safety materials rewards. Girls within the troop
of the program. and resources in the Selling choosing the extra proceeds option
• If permission forms for Fall Cookies Safely Guide,and additional will only earn patches (initial and
Product had the approval for information at additional orders). For every girl that
cookies, troops can use the www.girlscoutcookies.org/ reaches the 800+ box level, she will
same permission form. troopleaders. then begin accumulating rewards
at each level she obtains thereafter.
COOKIES REWARDS Troops that have chosen the extra
All nine (9) varieties will be included Troops can collect girls’ reward proceeds options do qualify for the
on the order card. choices on the Girl Initial Order troop PGA rewards.
• $5 Cookies: Thin Mints, Summary.
Samoas, Tagalongs, Do-Si-Dos, • Have girls make a selection on TROOP-TO-TROOPS
Trefoils, Lemon-Ups and the all levels, in case she increases A Troop-to-Troops poster and box
NEW Adventurefuls her orders from additional and/ wraps can be downloaded online.
• $6 Cookies: S’mores and or booths. • Discuss the difference between
gluten-free Toffee-tastics • Suggest that troops select a virtual and non-virtual Troop-
specific item at each level with to-Troops cookies
REVIEW THE TROOP COOKIE a choice as their default item.
MANAGER GUIDE • If a girl doesn’t submit a choice, VIRTUAL TROOP-TO-TROOPS
Let leaders know that the Troop then she will get the default COOKIES
Cookie Manager Guide may help item. • Troops do not receive these
answer their questions after the • This will help prevent a delay in cookies in hand.
training. submitting orders because of • Virtual donated cookies are
• Troop Guides are available on reward choices placed in the T2T column on
the council website and the eBudde on the Girls Order tab.
2022 Cookie Resources. Girls continue selling after initial • Virtual T2T boxes can be added
• Briefly review each page to let orders are submitted using their to eBudde at any time during
leaders know what information Goal Getter Order Card and Digital the program.
is available; there is no need Cookies. • Troops cannot specify variety
to read the booklet word for of virtual cookies.
word All rewards are cumulative. • If cookies are placed in this
column, the council will fill
DATES TROOP PROCEEDS orders from council inventory
• Digital Cookies opens for Troop proceeds are not to be or obtain additional cookies
orders on Wednesday, divided by girl. from the bakery.
December 15. • Any boxes placed in the T2T
• In-person orders begin on Troop Proceeds are based on the column will add to the amount
December 26. Troop’s Per Girl Average of girls owed to the council
• Stress deadlines, including that participating. Explain requirements • Troops will be responsible for
ACH deadlines are firm. for the Extra Proceeds Option. payment of any cookies placed
in the T2T column
REVIEW SELLING COOKIES SAFELY See Product Program Proceeds • ONLY VIRTUAL TROOP-
GUIDE Standards for futher information. TO-TROOPS COOKIES WILL
Whatever approach troops decide COUNT TOWARDS TROOP-TO-
to take this Girl Scout Cookie EXTRA PROCEEDS OPTION TROOPS PATCH AND REWARD
Season, we’ve provided tools to Cadette, Senior and Ambassador QUALIFICATIONS.
equip volunteers to be flexible in troops can choose to earn $0.07
13SERVICE UNIT TIPS AND
TRAINING PoINTS
NON-VIRTUAL TROOP-TO-TROOPS managers remain contactless an outstanding balance, it affects the
COOKIES throughout the pick-up. entire service unit.
Troops will receive these cookies.
• These cookies are placed Refer to the Cookie Cupboard listing Council, Service Unit and Troops
on the Girls Orders tab in to see how far in advance orders reserve the right to require payment
either the GOC column or as must be entered for pick-up. up front for product. *See Product
additional cookies. Program Agreement and Policies.
• These are cookies sold at Inventory entered into eBudde is
booths and/or additional not guaranteed to be available, but It is at the Troop Cookie Manager/
orders for the Troop-to-Troops the council makes every effort to Leader’s discretion whether the
Program. fulfill every order. Entering orders in troop will accept personal checks or
• These donations will need to be eBudde will help Cookie Cupboards not. Troops will be responsible for
brought to the council by April better manage their inventory. any return check fees.
1 to be sent with the virtual
cookies in this program. Only Troop Cookie Managers are Deposit payments into troop
• Troops can use their “extra” automatically approved to pick up account frequently.
inventory at the end of the cookies from a cupboard. If they
program to fill their Troop-to- need someone else to pick up ACH Payment is mandatory and
Troops (non-virtual) cookie cookies, the TCM must approve this troop must follow the guidelines
orders by April 1. through the cupboard. and deadlines outlined in the ACH
instructions.
GIFT OF CARING Discuss cupboard guidelines and
Troops can choose their own Gift of policies. It is very important to NO PROCEEDS ARE DEDUCTED
Caring recipient follow these guidelines and dates FROM HALF PAYMENT
• DO NOT ENTER THESE IN THE so the council can accurately stock
T2T COLUMN ON EBUDDE. cupboards. If an Outstanding Balance form
• Place in the GOC column on the is not submitted to the council by
Girl Orders tab in eBudde. ORDER AND PICK UP YOUR COOKIES March 23, 2022, the Troop Cookie
• GOC donations are not FROM THE SAME CUPBOARD Manager will be responsible for the
considered virtual cookies. LOCATION. This helps to properly amount due.
• Email pictures to the Council manage cupboard inventory.
of your troop delivering If troops are having problems
cookies to your recipient with Orders from the cupboards can be collecting money, have them contact
a brief description to news@ either full cases or comprised of you and remind them to document
girlscoutshs.org. mixed varieties equaling 12 boxes. all of their correspondence.
DELIVERY/COUNT-N-GO BOXES/CASES OF COOKIES If a parent has problems delivering
Explain your Service Unit delivery or CANNOT BE RETURNED AT ANY cookies, they need to notify their
the Count-N-Go process and what to TIME. troop immediately. If they wait until
expect; also what is expected from the program is over, there is no time
troops. PAYMENT AND COLLECTION to get cookies sold before money is
Stress the use of receipts for ALL due.
COOKIE CUPBOARDS transactions, both money and
Volunteers are to submit their product. COOKIE BOOTHS
Cookie Cupboard orders digitally Encourage troops to discuss booth
through the eBudde website or Discuss the impact that girl guidelines and etiquette with their
app. This will help Cookie Cupboard participation and outstanding troops at training. It is great to role
balances have on the service unit play with the girls to help them
proceeds. If they have a parent with
14SERVICE UNIT TIPS AND
TRAINING PoINTS
understand how to behave and how Consider doing this for evening This open-air idea gives girls the
not to behave at a booth. commuters, or after-school crowds. opportunity to sell cookies and take
Remember, never let a girl go up contactless payment through the
Discuss potential booth locations in to a car, and make sure to have an Digital Cookie app. Make sure to
your area. adult with girls at all times. discuss safety guidelines and never
let a girl approach a car.
Remember, the Service Unit Cookie COOKIE YARD SIGNS
Coordinator will be setting up those Host a drive-by cookie booth in TOO MANY COOKIES?
booth locations and submitting your driveway or neighborhood Inform troops that if they discover
them to the council for the eBudde park. Put out cookie signs at major that they have over-ordered
Booth Scheduler. intersections to let customers know product, they should not wait to
how to find you. This is a great idea notify you or the council. If troops
Troops can seek approval for any to host on a Saturday morning. wait until the end of the program,
non-council sponsored booths. They below are some opportunities to
must receive approval from the Make cookie signs with your Digital help troops clear up their remaining
manager of the location. Cookie URL, or a QR code for drivers inventory.
to order cookies on the go.
For these booths to be included in • Utilize the Cookie Exchange
the Cookie Finder, which advertises WALKABOUTS tab in eBudde to inform other
booth locations to potential Get out in your neighborhood with troops that you have cookies.
customers, they must submit the cookies to increase your orders! • Facebook Cookie Swap Group!
location, date and time in ebudde on With cookies in hand, girls can take A place for Girl Scout Cookie
the “My Sales” portion of the Booth contactless payment in the Digital volunteers to swap extras
Sales tab. Cookie app. cookies, search for needed
cookies and to connect with
If troops have cookies remaining at To avoid face-to-face selling, other Girl Scout Cookie
the end of the program, they can consider leaving a door hanger volunteers! Request to join
still set up booths after the end date order card with your Digital Cookie today at www.facebook.com/
of the program. They must receive URL, or QR code for customers to groups/GSHSCookieSwap.
approval from the manager of the order. • Encourage your girls to set
booth site. a higher goal (booth and
CREATE A COOKIE MOBILE additional orders, door-to-door,
PORCH DELIVERY/PICK-UP Families can have a lot of fun etc.).
Through Digital Cookie, girls can decorating their cars to let • Set up additional booths to
sell online and deliver cookies (once customers know they have cookies. sell the inventory. Troops can
approved by parents) to customers Use car magnets, car chalk or even even set up booths after the
by leaving them on their porch. removable vinyl and get creative. “end date” of the program (with
the permission of the store
Girls should always deliver with Don’t forget to put your Digital managers).
an adult, and confirm with the Cookie URL or a QR code • Notify cupboards in your area
customer the delivery date and somewhere for customers to order of your extra product.
location where to leave the cookies. online. • Contact other troops in your
area to see if they need extra
COOKIE “LEMONADE” STANDS DRIVE-THRU OR CURBSIDE COOKIE product or would be willing to
Encourage families to set up BOOTHS swap inventory.
lemonade style stands in their Perfect for popular parking lots,
driveways or entrance to their drive-thru cookie booths give As with other cookie transfers
neighborhood. customers the ease of purchasing between troops, proper
cookies without leaving their cars! documentation is required (i.e.
15SERVICE UNIT TIPS AND
TRAINING PoINTS
signed receipts and eBudde entry by starting on Wednesday, December
the troop transferring cookies out.) 15. COUNCIL COOKIE TRAININGS
The following Cookie Trainings are
eBUDDE Digital Cookie orders placed for available via Zoom for Troop Cookie
Online ordering is mandatory at all girl delivery prior to initial order Managers. Please register to receive
levels of the program. deadlines will be automatically the meeting ID and password. If you
Access will be set up by the Service tallied on the initial order tab in cannot attend a training, recordings
Unit Cookie Coordinator. eBudde. will be uploaded to the 2022 Cookie
http://ebudde.littlebrownie.com Resources within 24 hours after each
STAY IN TOUCH training.
All users will recieve a volunteer Watch your email inbox for
email from eBudde with a link to messages from the council. Check Cookies 101 - The Basics
reset their password. the dashboard on eBudde for Tuesday, November 16, 6:30 p.m.
messages and updates from the
If no email is received, go to council. Cookie Program Training - Troop
http://ebudde.littlebrownie.com Sunday, December 12, 3 p.m.
and enter your email address. Click Another great resource is social Tuesday, December 14, 6:30 pm.
forgot password to resend the email. media.
Facebook: www.facebook.com/ SU Level eBudde Overview - Service
Discuss eBudde training webinars girlscoutshs Unit
offered. Find a complete list here Instagram: www.instagram.com/ Thursday, December 16, 6:30 p.m.
under the Training tab. girlscoutshs
Twitter: www.twitter.com/ Starting Your Sale - Troop
New this year, troops have the ability girlscoutshs Thursday, January 6, 6:30 p.m.
to email girls/parents from eBudde Pinterest: www.pinterest.com/
on the Contacts tab. NOTE: Emails girlscoutshs Digital Cookies 101 - Troop
sent will come from a “no reply” Tuesday, January 11, 6:30 p.m.
email address. • Facebook Cookie Swap Group!
A place for Girl Scout Cookie Entering Girl Orders/Rewards/
Enter cookie and reward orders BY volunteers to swap extras Delivery - Troop
GIRL into eBudde. cookies, search for needed Thursday, January 13, 6:30 p.m.
cookies and to connect with
ALL ORDERS ARE ENTERED INTO other Girl Scout Cookie eBudde Booth Scheduler
EBUDDE AS BOXES, NOT CASES. volunteers! Request to join Tuesday, January 18, 6:30 p.m.
today at www.facebook.com/
TROOP INITIAL ORDER WILL BE groups/GSHSCookieSwap Cookie Delivery - Troop
ROUNDED UP TO FULL CASES. • Join the Service Unit Product Thursday, January 27, 6:30 p.m.
All cupboard transactions and Program Coordinators
transfers between troops MUST be Facebook Group! Cookie Cupboard Manager Training
in multiples of 12.
Tuesday, February 1, 6:30pm
Log on to Little Brownie Bakers
Submit Initial Cookie Order, Initial Volunteer Blog,
Reward Order and Final Reward Allocating Cookies and Digital
www.blog.littlebrowniebakers.com
Orders ONLY ONCE. Cookies - Troop
Tuesday, February 22, 6:30 p.m.
DIGITAL COOKIES
Encourage troops to utilize Digital Finalizing Your Program - Troop
Cookies. This year girls are able to Tuesday, March 8, 6:30 p.m.
share links with family and friends
16troop proceeds
TROOP PROCEEDS OPTION A OPTION B
Troop proceeds are based on WITH REWARDS EXTRA PROCEEDS OPTION (EPO)
the Per Girl Average, which is Daisy, Brownie and Junior troops MUST Cadette, Senior and Ambassador troops
take this option. may choose Option A or Option B.
the average number of boxes
participating girls sell in your troop.
PGA PROCEEDS PER CASE PGA PROCEEDS PER CASE
How to determine Troop Per Girl 1-199 $8.40 1-199 $9.24
Average (PGA):
Divide the number of boxes sold by 200-399 $9 200-399 $9.84
the number of girls participating in
400+ $9.60 400+ $10.44
cookies for your troop.
Example: 1,200 boxes sold ÷ 10 girls SUPER TROOP Additional $.60* SUPER TROOP Additional $.60*
participating = 120 PGA
eBudde will automatically calculate
your PGA on the Sales Report tab.
These rules apply to the Extra
Proceeds Option (EPO):
• Girls within troops choosing
the EPO will only earn patches
(initial and additional orders.) For
each girl that reaches the 800+
box level, she will then begin
accumulating rewards at each
level she obtains thereafter.
• EPO troops can earn all Troop
PGA rewards.
• The troop must be registered
with the council as a Cadette,
Senior or Ambassador troop.
• The choice made is for the entire
troop. GIRLS, not adults, must SERVICE UNIT PROCEEDS The council does not encourage
make the troop’s choice. Service Units have the potential troops to cover a parent’s debt
• EPO option MUST be marked to receive a total of $0.05 per box to ensure the proceeds bonus
in eBudde on the settings tab ordered within their SU if they for the Service Unit. If a troop
PRIOR to entering girls’ initial have no outstanding debts. remits payment for a parent’s
orders. No changes will be made outstanding balance, then the
after initial order is submitted. troop is responsible for collection
SERVICE UNIT (SU) PROCEEDS
of this debt.
*Super Troop proceeds will be paid
$.03 Automatic Service Unit Proceeds
out to troops in July via ACH after NOTE: Service Unit proceeds will
qualifications have been met. View +$.01 5% SU Initial Order Increase & No Debt be held until all unregistered girls
Super Troop qualifications. participating in the Cookie Program
+$.01 3% SU Final Total Increase & No Debt are registered for the current
membership year, all troops have at
$.05 Potential Service Unit Proceeds least two fully screened and approved
volunteers, and Service Unit ACH
form, budget, financial report and
17 bank statements are submitted.individually
registered girls
Any registered girl can participate in the Girl Scout Cookie Program, even if she is not
participating in a traditional troop.
FOR INDIVIDUALLY REGISTERED GIRLS (IRG)
Service Unit Cookie Coordinators will be responsible for IRGs participating (that did not
combine with a troop for the program); making sure they are trained, collecting parent/
guardian permission forms, orders and payments, entering orders and rewards in eBudde and
distributing product and rewards.
Some troops may allow an IRG to combine with their troop for the Cookie Program. The Troop
Cookie Manager/Leader will be responsible for making sure she is trained, collecting parent/
guardian permission forms, orders and payments, entering orders and rewards in eBudde
and distributing product and rewards. Troops can also invite IRGs to
participate in booths.
eBUDDE
For orders to be placed in eBudde, IRGs must be assigned
a “troop” number. A specific number has been assigned
for each SU to place orders in the eBudde system.
All IRGs’ orders will be placed under this number so that
their orders arrive with the rest of the SU’s delivery. This
number is simply 99 in front of the SU number (example:
99423 for TN West Central, 99245 for Clay, etc.)
If there is a group as well as other IRGs within the same
SU, please call 800-624-4185 or email info@girlscoutshs.
org, to obtain a separate number.
IRG PROCEEDS/REWARDS
Individually registered girls that participate separately
(did not select a troop for the program) will receive
“Passport Bucks” at the rate of $20 for every 50 boxes
sold.
Passport Bucks may be used for annual GSUSA
membership dues, council-sponsored program activity
fees, resident camp registration fees, resident
camp trading post, and to purchase items in
the council shop; may not be cashed for “real
money” and cash will not be given as change;
has no value outside of Girl Scouts Heart of the
South; expires 9/9/2022.
Passport Bucks will only be issued if balance is
paid in full.
18cookie rally!
Kick off this cookie season with a high energy, activity
packed Cookie Rally for your Service Unit!
Cookie Rallies are great to show girls how to be successful
in the Cookie Program. Success, friendship, learning, stories,
cookies–it’s all part of the Girl Scout Cookie season and
being proud to climb with courage.
Little Brownie Bakers, our cookie makers, have put together
irresistible ideas for bringing lots of fun, learning and girl
motivation together into an awesome cookie kick-off event
that you can do online or in-person.
ONLINE COOKIE RALLY
Download the Girl Scout Cookie Virtual Rally Guide, and the
Virtual Cookie Rally Resources to host an online rally for
your girls.
ACTIVITY EXAMPLE:
IN-PERSON COOKIE RALLY THE GOAL TREE
Download Girl Scout Cookie Rally Guide, a step-by-step
planning guide and the Activities and Rallies Resources, Girls can fill in package goals, attach
packed with ideas for combining fun, learning and girl images of rewards they want to earn
motivation. Additional activity sheets, downloadable PDFs or write what they want to do with
and more are available online at www.littlebrowniebakers. their cookie earnings!
com/rally
19getting your cookies
COOKIE COUNT-N-GO
MEMPHIS: FEBRUARY 4-5
Armstrong Relocation
3927 Winchester Rd.
Memphis, TN 38118
SELECT DELIVERY INFORMATION IN EBUDDE:
• After submitting the Troop Initial Cookie order in eBudde, Troops will be
reminded to go to the Delivery tab to select their delivery date and time.
• Go to the Delivery tab and choose the Count-N-Go delivery date desired
from the drop down menu.
• Then click on the desired time slot.
• Available slots will be white; unavailable slots will be gray.
• If troops are attempting to sign up for time slots and there are no available
JACKSON: FEBRUARY 5 spots, contact info@girlscoutshs.org or 800-624-4185.
• Troops that have over 200 cases in their initial order will be required to
Averitt Express select two or more simultaneous time slots.
2093 Express Drive • Troops that have over 400 cases in their initial order will be required to
Jackson, TN 38305 select multiple simultaneous time slots, and given the opportunity to select
an earlier pick up time between Monday - Thursday. Council will contact
eligible troops after they have entered their order, and selected their pick
up slots. The council will update eBudde with the new pick up information.
• Click the “Submit my Info” button at the top left. The delivery information
will not be saved unless it is submitted.
• Prior to their pick-up date (but after 1/31/22), troops will need to print the
delivery confirmation from the delivery tab in eBudde to take with them
to delivery. This will recap the order in cases, by variety, delivery date/time
and also tell an estimate of how many vehicles to bring.
If combining multiple troop orders for pickup (no more than three troops at one time),
follow these instructions:
• Submit cookie order for Troop A on the initial order tab. On the delivery tab, select
“Some other troop (or my SU)” and submit.
• Submit cookie order for Troop B on the initial order tab. On the delivery tab, select
“Some other troop (or my SU)” and submit.
• On Troop C, submit cookie order on the initial order tab. On the delivery tab, select
“Someone from my troop”. When asked if you will be picking up for more than one
troop, select “yes” and enter the troop numbers into the fields provided. This will
combine all troop orders for a total pickup case count.
• Choose the Count-N-Go delivery date desired from the drop down menu.
• Then click on the desired time slot and submit.
20getting your cookies
COUNT-N-GO DAY OF PROCESS: • If they replied with a 1 to confirm • For orders requiring multiple vehicles:
1. Masks are required. pick up, this will also trigger a • Have all vehicles needed for pick
confirmation email to the troop. up arrive together.
2. Count-N-Go is for troop initial
• If they replied with a 2 they
orders only, not individual girls. • Bring an extra person to be the
will stay with their council
3. Troops need to bring or have representative to discuss issues designated “counter” so they do
access to their Troop Delivery with their count. There will be a not have to get in and out of the
Confirmation that includes a recount station if quantities are vehicle as they are moving in the
unique Troop Code and phone questioned. Troops will need line.
number for pick-up. These are to move out of the line, unload, • The first vehicle will be filled
available to print beginning count and reload their own
to capacity before loading any
January 31. cookies.
subsequent vehicles.
4. Troops will need to arrive at their
scheduled time with all vehicles COUNT-N-GO DAY OF TIPS:
SERVICE UNIT DELIVERY
needed for pick-up. Troops will • Girl orders are not separated into
Your Service Unit Cookie Coordinator will
not be allowed to begin pick-up individual vehicles. contact you to pick up the troop/girls’ cookie
process until all vehicles have • Have all vehicles cleaned out with orders between February 7-10, and rewards
arrived at the site. minimal passengers. in May.
5. Troops will stop at the Check- • Delivery agents will be loading the
In station to receive further cookies. You do not need extra people • Bring a copy of your Delivery
instructions. to do this. Confirmation when picking up product.
6. One troop member will text their • Pay close attention during the loading • Count and recount the items before
Troop Code from the Delivery process. The loaders load fast. Be aware signing for them.
Confirmation to 225-398-3281. of what is being loaded into your vehicle • When dispersing items to girls, have
They will receive a confirmation and make sure you get an accurate each parent count and sign for their
back stating they have been count before moving to the next station. orders.
checked in.
7. At the Check-In station, troops will
receive their initial order rewards.
8. They will then be directed to a pick- how many cases
up line.
9. A council representative will follow
of cookies can
them through the pick-up process your car carry?
and assist with counting.
10. Cookies will be set up in an
“assembly line” style with one or
two varieties of cookies at each
station. Troops will count the cases
as they are being loaded by variety
into their vehicles. Cars will move
through the line to receive all cases
ordered of each variety at each
station
11. Once all cookies are loaded, the
council representative will release
the cookies in eBudde to the troop.
12. The troop will receive a text stating
their cookies have been released.
To confirm their pickup respond
via text with 1 and for additional
help respond back with 2.
21getting your cookies
As Service Unit Cookie Coordinator, to maneuver up and down stairs or Helpful Hints:
one of your responsibilities is to through a maze of hallways. • Remember to schedule plenty
secure a convenient, suitable location of help for unloading and
for receiving, sorting and disbursing The location must be water tight and separating cookies.
your cases of Girl Scout Cookies. If insect free. • Notify troops promptly about
your Service Unit is participating in the delivery date and their pick-
the Count-N-Go, the council will take Excellent delivery site locations up time.
care of this process. are fire stations, National Guard • Count and recount and obtain
Armories, schools, churches, etc. Try an electronic signature or
Don’t wait until the last minute! to choose a location that is easily signature from the Troop Cookie
Planning early helps you select and found and centrally located in your Manager before they leave with
secure the best possible location for service unit. product.
your troops and delivery agent. The • After delivery day, write a thank
people donating their space and time Think quantity: An average two- you note to the manager of the
appreciate advance notice so they car garage (20x22 feet) will hold facility!
can plan accordingly. approximately 1,000 cases. To
prevent toppling over, stack straight
Check with the prior SUCC or Service and only 6 feet high. Consider that
Unit Manager in your area. Ask each case averages approximately 9
long-time community people for pounds and the weight of 1,000 cases
recommendations. requires a GOOD FLOOR!
What makes a good delivery site?
Streets and parking area must be
wide/long enough for a large delivery
truck to maneuver without backing
into yards or off driveways and have
no low hanging trees or power/phone
lines.
Not all delivery sites will require the
use of a tractor-trailer. The delivery
truck and Troop Cookie Managers
need to be able to get close to the
entry door for loading and unloading.
A location which has a forklift on the
premises will make your job easier.
The space should be large enough to
accommodate all cookies (possibly in
pallets) and still have enough room to
separate cookies by troops.
Look for a location where Troop
Cookie Managers can drive close to
an access door rather than having
22digital cookie
WITH THE DIGITAL COOKIE™ Digital Cookie makes it super simple CONTACTLESS PAYMENT IS
PLATFORM, THE GIRL SCOUT for customers to order their faves AVAILABLE THROUGH THE
COOKIE PROGRAM IS BETTER online from a custom girl URL, and DIGITAL COOKIE APP.
THAN EVER. pay by credit card to either get
the cookies right from you (parent Girls can take orders on the go with
Have you spoken to your troop approval required) or have them the Digital Cookie Mobile App which
families about participating in the shipped—awesome! is available for free download on
Girl Scout Cookie Program this both the App Store and Google Play.
year? Look for your registration email or
contact us for more information. CUSTOM TROOP COOKIE URLS
Now there is one more way to AVAILABLE THROUGH DIGITAL
superpower their program—by • Volunteer Digital Cookie COOKIE.
adding online order taking with Registration email sends on
the Digital CookieTM platform. You December 11 at 4 a.m. Share your troop cookie URL to
play a key role in encouraging and • Parent Digital Cookie Registration neighborhood sites and community
supporting girls and parents with email sends on December 12 at Facebook groups. Cookies ordered
this channel. 4 a.m. through this URL should be evenly
divided among participating girls.
Remind them that it's easier for
girls and parents to participate at
their convenience and to reach
friends and family near and far.
And, importantly, it increases
quality time together for girls and
parents!
It’s really simple, with just four easy
steps! They'll register, set up their
sites, invite customers, and track
their goals. That's it!
DIGITAL CooKIE DAYS
1
Send 20+ emails on our Digital Cookie
Digital Cookie Day #1 Days through Digital Cookies to be
Saturday, December 18
entered to win a Compact Beach Towel!
Ten girls will be drawn each Digital
Cookie Day!
2
Digital Cookie Day #2
Saturday, January 15 Sell 20+ boxes on our Digital Cookie
Days through Digital Cookies to be
entered to win $50 Passport Bucks. One
3
Digital Cookie Day #3 girl will be drawn each Digital Cookie
Saturday, February 19 Day!
23girl scout cookie program
emergency procedures
Adhere to all Safety Activity Checkpoints
Please keep a copy of these guidelines and the Accident/Incident Report with you in your first aid kit at all Girl Scout
activities.
In the event of a serious accident, emergency or fatality please follow the following council emergency procedures:
1. Provide First Aid to the injured person. Dial 9-1-1 if emergency assistance is needed.
2. Keep a responsible person at the scene at all times.
3. Keep the girls calm and occupied.
4. Notify the Council Crisis Team at 800-624-4185 or after hours at 901-218-6467 (cell #1) or 901-497-0920 (cell #2).
5. Call your troop’s emergency contact person to let the parents know there is a delay. Have it planned in advance
what the person will say.
6. In the event of a fatality, see that no disturbance of the victim or surroundings is permitted until police arrive.
7. Do not surrender permission slips or medical records. Keep your copies.
8. Refer all media (press, radio, TV) inquiries to the Council. Do not make any statements or release names to
anyone.
9. File an Accident/Incident Report and refer all insurance questions to Council personnel.
Please remember: Only Council-designated spokespersons (Council Crisis Team) are authorized to speak on
behalf of the Council. It is very important that communications are controlled to minimize risk. A good response is:
“I really don’t have all of the information you are looking for. You need to speak with someone from our
communications team.”
Feel free to give them the office phone number: 800-624-4185.
In addition to reporting emergencies and serious injuries occurring during a Girl Scout activity or on Girl Scout
property to the Council Crisis Team, you are asked to report any situation or potential situation that poses a threat to
the Girl Scout name and/or impairs the Council’s ability to operate effectively.
The Council Crisis Team appreciates it when it has time to Be Prepared.
An Accident/Incident Report should be completed for any accident, illness or inappropriate behavior that occurs on
the site or during a program event. It is used to supplement insurance information and to notify the council of an
incident while awaiting insurance forms and doctor’s statements.
This report should be completed and submitted to the council office within 24 hours following the incident. You may
call the council and file an initial report by phone at 800-624-4185. A copy will then be mailed for your signature.
A leader, activity planner or parent may fill in sections of the form that relate to their actions. On-site First Aider and
Program Director should complete separate forms.
Incident report forms can be subpoenaed for legal evidence, so information should relate only to the known facts.
24cookie program
glossary
Automated Clearing House (ACH)
A banking system used for electronic fund transfers during the cookie program. It uses the troop’s bank account and
routing numbers which are entered into eBudde by the Council. It is a safe, secure systems through which funds are
“swept” or electronically transferred on specific banking dates.
Allocate Cookies
A method by which cookies are assigned in eBudde to a participating girl. It is important to allocate cookies
throughout the program because this is how girls will earn rewards.
Booth Recorder App
An App that is downloaded onto a mobile device and used at a booth to track orders and girl participation. It enables
the user to record the number of packages sold and will divide them evenly between the participating girls.
Case
Girl Scout cookies are packaged in cardboard boxes called cases. Each case contains 12 packages/boxes of cookies
regardless of cookie variety.
Cookie Booth
A stationary set-up of Girl Scout cookies at a public location such as a grocery store, convenience store, bank, place
of worship, school, library or other venue where girls are permitted. There are two (2) types of booths: council
sponsored and troop sponsored booths.
Cookie Booth Notify
A wait list for troops to secure a council sponsored booth location in eBudde. The system will email the troop if a
desired booth becomes available and is on a first come, first serve basis.
Cookie Cupboard
Local homes or locations within the council boundaries where troop cookie managers and other assigned adults
may pick up additional cookies throughout the cookie program.
Cookie Entrepreneur Family Pin
A collection of pins that girls may earn by working with their families on activities and are based on age level.
Cookie Exchange
A posting board available in eBudde that enables troops to post and exchange extra cookies.
Cookies in Hand
A phase in the Cookie Program once Girl Scouts and troops receive their initial order cookies and begin selling them
directly.
Cookie Rally
A council-sponsored event for girls to enjoy featuring basic cookie program information and fun activities.
Cookie Rookie
A training video that helps new girls understand the basics of the cookie program. The video covers how the Cookie
Program works, cookie names, how to set a goal, safety rules, how to ask a customer to buy cookies and cookie
booth essentials.
25cookie program
glossary
Cupboard Manager
A person responsible for managing a cookie cupboard.
Digital Cookie/Digital Order Card (DOC)
A customized website for girls to market and take cookie orders. Customers may choose to order cookies and have
them shipped directly to their residence, delivered by the girl, or choose to donate cookies. All cookie orders are
paid for online. Data flows between Digital Cookies (used by girls) and eBudde (used by volunteers).
eBudde
A web-based technology platform that is used by volunteers to manage the entire cookie program.
eBudde App
A mobile based technology platform that is used by volunteers to manage the entire cookie program and is available
for download on the App Store or Google Play.
Five Skills
Girls develop five (5) skills by participating in the cookie program. These skills are goal setting, decision making,
money management, people skills and business ethics.
Gift of Caring
A troop service project where customers may purchase packages of cookies that the troop will deliver to their
chosen recipient. Customers do not choose the cookie variety. Troops will fill and deliver the Gift of Caring donations
from their remaining inventory at the end of the program.
Girl Order Card
Girl Scouts use a girl order card to track in-person orders and set their goal for rewards. It lists the cookie varieties,
nutritional information and girl rewards. There are rows and columns to track each customer’s name, address and
phone number along with the quantities of each variety ordered and amount owed.
Girl Scouts Built by Me Cookie Planner
A website tool that troops may use to plan their cookie season and create a customized schedule. It may be
accessed by going to CookiePlanner.LittleBrownieBakers.com.
Girl Scouts My Cookie Friend
A website where girls learn about the cookie program mascot through fun facts, games, videos, activities and crafts.
Visit mycookiefriend.com for access.
Girl Scout Cookie Program
An educational and fun way for girls to sell cookies and earn funds for their Girl Scout activities. It is the largest girl-
led entrepreneurship program in the world and began in 1917 when Girl Scouts baked cookies and sold them to
help finance troop activities.
Girl Scout Leadership Experience (GSLE)
Builds leadership skills through the participation of girl-led programming thus allowing them to discover themselves
and their values, connect with orders and take action to make the world a better place.
26cookie program
glossary
Girl Scout Promise and Law
The promise is a pledge every Girl Scout makes when joining the organization. If affirms the spiritual and ethical
framework of Girl Scouting. The law is a Girl Scout code that serves as a guide for the personal behavior of all
members.
Little Brownie Bakers (LBB)
Little Brownie Bakers is our bakery partner for the Girl Scout Cookie Program. They supply our council with cookies
as well as resources for girls and volunteers to be successful.
National Girl Scout Cookie Weekend
An annual occasion to honor creative and successful Girl Scout Cookie entrepreneurs across the county, as well as
the positive change that cookie earnings make possible.
Opt Out / Extra Proceeds Option (EPO)
A method by which a Cadette, Senior or Ambassador troop chooses to not receive rewards in exchange for extra
troop proceeds; currently $0.07 per package. Girls within troops choosing the EPO will only earn patches (initial
and additional orders.) For each girl that reaches the 800+ box level, she will then begin accumulating rewards
at each level she obtains thereafter. EPO troops can earn all Troop PGA rewards. The EPO choice made is for the
entire troop. GIRLS, not adults must make the troop’s opt out choice. Multi-level troops with younger girls may not
participate.
Package/Box
Each variety of cookie is sold in an individual cookie package/box. Some varieties have a recycled cardboard outer
packaging/box and some varieties have a cellophane outer wrap. The number of cookies and price of each package/
box varies by variety.
Per Girl Average (PGA)
The total number of cookies sold by a troop divided by the number of girls participating in that troop.
Product Programs
Council sponsored programs that enable troops and individually registered Girl Scouts known as Juliettes or IRMs to
earn funds for troop/group activities. This includes the Girl Scout Cookie Program and the Fall Product Program.
Product Program Parent/Guardian Permission Form
A form that provides permission for a Girl Scout to participate in a council sponsored product program and must be
signed by a parent or guardian prior to a girl’s participation.
Rewards
Items earned through participation in a council sponsored product program. Cookie rewards are based on the
number of packages/boxes sold during the annual cookie program. This includes orders from online, in-person,
donations, additional, and troop cookie booths.
Service Unit Cookie Coordinator (SUCC)
A volunteer who trains, supports and oversees all Troop Cookie Managers within an assigned service unit.
Service Unit Proceeds
A Service Unit’s share of money earned by the order of products through a council sponsored product program
such as the Girl Scout Cookie Program or Fall Product Program. Proceeds retained by a Service Unit are used to fund
Service Unit activities.
27You can also read
