Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
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Agenda AGENDA 1. WELCOME A Kraamwinkel 2. APOLOGIES Advisory Committee Meeting 3. FINALISING THE AGENDA 19 August 2020 4. COMPLIANCE WITH THE COMPETITION ACT 5. PREVIOUS MINUTES (1 August 2019) 6. ISSUES EMANATING FROM THE PREVIOUS MINUTES OF 1 August 2019 6.1.1 Industry sustainable framework – verbal report A Kraamwinkel 6.1.2 World school milk day – Verbal report C Leighton 6.1.3 CEP research data – written report attached 7. QUARTERLY REPORT (written report) 8. PROGRESS REPORT (progress 2020, verbal report) C Leighton 9. DAIRY GIVES YOU GO, CAMPAIGN PRESENTATION (verbal report) Fox P2 TELEVISION 2020 ECF 10. PLANNING FOR 2021: To be circulated 11. ADDITIONAL ITEMS Compliance with Competition Act Discussion should take place in the spirit of and 12. NEXT MEETINGS: accordance with the provision of the Competition Act. Should anyone experience any discussion as April 2021 against and provision of the act, it should be brought to the attention of the meeting so that 13. CLOSING clarification can be sought
Presentations 1. Progress report Christine Leighton 2. Social media report Fox P2 3. TV report Elsa Carpenter Frank Housekeeping - Mute yourself and unmute when you speak - Raise the ‘hand’ when wanting to ask a question - Or: Use the chat option to ask questions - Roundtable discussion at the end of each section
Overview of CEP for the first and second quarters o Optimising digital platforms to ensure dairy remains in the space of the consumer o Focussing on the nutrient rich message of dairy o Providing evidence based nutritional information regarding dairy nutrition to retain trust. o Communicate messages regarding sustainable diets
General Target: Teenagers Television advertising communication Social media on the Dairy Gives You Go includes: Facebook; Instagram and Twitter Target: Mothers with children living at home ➢ Consumer Print – consumer publications; digital platforms ➢ Rediscoverdairy Facebook page
1. Television for 2020 Survey in January to establish which of the previous TV ads resonate with the target audience and can be used in 2020. Using ‘ball’ and ‘stix’ Four bursts are planned for 2020 Two bursts are complete June burst exceeded the planned expectations Agency to present details
2. General communication Dairy Gives You Go: dance-off campaign on Tik Tok 15 May – 19 June ➢ One sound-track ➢ Four micro-influencers ➢ Include dairy - unbranded ➢ Posted weekly on TikTok and Instagram and Facebook. ➢ Fans entered competition using same song plus dairy product ➢ School learners were home and Agency to this provided an opportunity to engage with present ➢ the brand details
Processors participating on Facebook with the dance-off campaign Social media campaigns are shared with Processors prior to going live. Processors can share the DGYG campaign on their own social media platforms Processors can use the DGYG posts as part of their own campaigns NOTE: Look out for information about the next social media campaign in September
Rediscoverdairy Facebook 3. Media releases Two published during 2nd Quarter ➢ Distributed digitally; ➢ Boosted with food bloggers on the Rediscoverdairy Facebook page ➢Facebook likes increased by 455% ➢ Radio interviews Since March 1250 to 5696 followers in August
Media release 1(April) Dairy under lockdown – all the best hacks Best of the Big Freeze Dairy Hacks
Media release 2 (June) Affordable, nutrient dense dairy is the star of tighter food budgets
Media releases were sent to the media in general and Results – boosted by means of food bloggers on the Rediscoverdairy Facebook page. media Coverage on more than 20 digital platforms i.e. online magazines – see lists below of typical digital platforms. coverage (examples - Bona; women on top; Get It Magazine; Equilibrio; IOL; Living and loving - refer table below) - Total media coverage for both media releases: - R 1 388 348 - 9 radio interviews two media releases
4. World Milk Day: 1 June 2020 Digital platforms provide great opportunities for dairy communication as consumer are in this space while working from home or online For WMD the Project focussed on: o talked to consumers about choosing foods that are nutrient rich and which can help to support a healthy immune system, while still balancing their household budget. (media release 2) o Providing evidence based nutritional information regarding dairy nutrition to retain trust. ➢ Linked with Global Dairy Platform to ‘raise a glass’ #EnjoyDairy handle. ➢ Uniform message about the goodness of dairy was strengthened globally. In top 10 countries that participated. ➢ Linked with MPO with local cross-fit online competition on WMD
5. Consumer print Advertorials published in consumer magazine Gives the ‘reason’ why dairy should be part of the daily diet Many publications are discontinued
Consumer Print for remainder of 2020 For the 3rd and 4th quarters, print and digital You (x6) Digital format for Huisgenoot (Aug/Sept) VIA TV channel from Sept - Dec VIA TV channel ➢ September to December ➢ 13 episodes with 13 recipes including dairy ➢ TV ad: Fashion model
TARGET: Health professionals Dietitians Specialised Nutritionists communication Health Promoters Doctors Nurses
6. Health Professional: Continuing Professional Development 11 peer reviewed articles with placed on the Rediscoverdairy website. The CPD activity gives dietitians the opportunity to obtain 22 of the 30 CEU points required per year. (25 +5 ethical points) Launched in April 2020 Third year running. During lockdown, the response has been overwhelming.
Dietitians responses to 11 articles 3000 2500 2400 2000 Results of CPD 1500 activity since April 2020 1000 850 500 185 0 2018 2019 2020 https://www.rediscoverdairy.co.za/cne-for-dietitians-nutritionists/
Dairy Based nutrition – new reviews Microbiome In process of completion: Review on Cancer has been updated Review on Plant Based Beverages in the format of a Q and A - complete
Update of sports booklet - Tasked 2 sports dietitians to update the booklet on dairy and sport 6.Upgrade of existing educational ➢ Update and reprint of the A3 material Educational Tool
7. School curriculum Website revamped World School Milk Day September 2020 Media release: Role of dairy for growing children English and Zulu Dietitian interviews on radio Food bloggers in Facebook www.dairykids.co.za
8. International IMP and SCM midyear meetings were held in Dairy May as virtual meetings GDP – member of the Environmental Federation sustainability communication group SCNH – midyear virtual meeting (IDF) related ➢ Lactose and sugar-sweetened milk and dairy products Plant-based beverage task team matters IDF/SCNH – webinar using South African speakers that were part of the original IDF:WDS Held on 22 July 2020: ➢ Dietitian is member of the SPCC ➢ Participate in various meetings (Science and Programme Coordination Committee for nutrition and health)
Sustainability Outlook, IDF. 2020
Joint project with DSA (Dairy Standard Agency( Evaluation of the Plant Based beverage market in South Africa – captured all products in retail including plant-based milk; cheese and yoghurt 9. General Used for Regulation purposed and contribution to the IDF task team on plant- based-beverages. DOH: Draft National Strategic Plan for the prevention and control of NCDs in South Africa: 2020-2025. Participated in the consultation process with the food industry.
Thank you for listening
Dairy Gives You Go Social Media Dairy Dance Off Campaign Fox P2 to present
Television 2020 Elsa Carpenter Frank to present results for 2020
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