Construction of emancipatory practices with health councilors through educational workshops and concept maps

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DOI: 10.1590/1413-81232021262.40962020    387

                            Construction of emancipatory practices with health councilors

                                                                                                                             article
                            through educational workshops and concept maps

Violeta Campolina Fernandes (https://orcid.org/0000-0001-5549-072X) 1
Regina Stella Spagnuolo (https://orcid.org/0000-0002-6977-4165) 1

                            Abstract The aim of the study was to find out
                            how community participation occurs within the
                            scope of professional training of municipal heal-
                            th councilors through educational workshops and
                            concept maps. This is a research-action, qualita-
                            tive study, developed in three municipalities be-
                            longing to the Health Region of Cuesta Pole, São
                            Paulo, Brazil, with 28 councilors. Educational
                            workshops and concept maps were carried out and
                            data were analyzed according to the dialogic the-
                            matic analysis and semiotic image analysis. The
                            discussion was supported by the Significant Lear-
                            ning Theory. The results showed the importance
                            of the Primary Health Care regarding qualified
                            listening and health promotion and prevention
                            actions. For the participants, exercising the role of
                            councilor means being present at meetings and re-
                            presenting their segment to the population. They
                            feel important as collaborators in the creation of
                            public policies and assistance to other governing
                            bodies related to budgetary and fiscal control.
                            Educational workshops and concept maps were
                            shown to be pedagogical strategies to be worked
                            with health councilors, as they allowed moments
                            of learning, exchanges of experiences, interaction
                            and creation of bonds.
1
  Faculdade de Medicina     Key words Learning, Health councils, Health
de Botucatu, Universidade
Estadual Paulista. Av.      education, Social participation, Public health
Prof. Montenegro s/n,
Rubião Junior. 18618-970
Botucatu SP Brasil.
vicampolina@gmail.com
388
Fernandes VC, Spagnuolo RS

                             Introduction                                            Conselho Nacional de Saúde), highlighting edu-
                                                                                     cation initiatives for social control that contrib-
                             As a guideline of the Brazilian Unified Health          ute to the development of the action of the social
                             System (SUS, Sistema Único de Saúde), com-              subject, with participatory methodologies that
                             munity participation is guaranteed by Law N.            value people’s experiences and are not restricted
                             8,142/1990, having the health councils and con-         to councils and, thus, involve the entire popula-
                             ferences as collegiate bodies. Health councils are      tion regarding the improvement of SUS9.
                             responsible for strategies and for controlling the          The working group of the aforementioned
                             health policy implementation, including those           policy became the Inter-Sectoral Commission
                             related to the economic and financial aspects,          of Permanent Education for Social Control in
                             being constituted by government representatives,        SUS (CIEPCSS, Comissão Intersetorial de Edu-
                             service providers, health professionals and users1.     cação Permanente para o Controle Social no SUS),
                                 Participating in the creation and control of        through Resolution N. 374, of June 14, 2007, with
                             public policies requires empowerment, auton-            the objective of assisting CNS in monitoring the
                             omy, engagement, knowledge of the legal bas-            Permanent Education Policy for Social Control
                             es of the health system, definition of strategies,      in SUS at the national level, training multipliers
                             capacity for socio-political analysis for decision      and trainers to strengthen social control and ar-
                             making, understanding the concepts, respect for         ticulate a national permanent education network
                             others and good communication, and there are            for social control10.
                             many difficulties to be faced in order to establish         It is necessary to progressively stimulate the
                             the role attributed to the actors who participate       citizens’ autonomy through emancipatory prac-
                             in the health councils.                                 tices, understood as those that make it possible to
                                 The main obstacles to community participa-          contribute and improve life conditions, respond
                             tion are related to the lack of health information      critically and assume the freedom. These prac-
                             and knowledge about the councilor’s role; irreg-        tices teach the subjects to access their rights and
                             ularities regarding the composition, ownership          fight for them, encouraging solidarity values and
                                                                                                                                     ​​
                             and frequency of meetings; lack of knowledge to         rescuing the human condition as a social condi-
                             analyze the financial management and account-           tion11.
                             ability; the population’s lack of interest in collec-       Based on this scenario, the following question
                             tive issues and low motivation for participation2-6.    arises: did educational workshops result in sig-
                                 Therefore, in order to support the exercise of      nificant learning based on the reality experienced
                             social control in health policy, it is necessary, for   by health councilors?
                             the political subjects involved in it, to effectively       This study aimed to find out how commu-
                             know SUS and its legislation, its epidemiological,      nity participation occurs within the professional
                             assistance, financial, political, cultural and social   training setting of municipal health councilors
                             paradigms, aiming at monitoring and evaluating          through educational workshops and concept
                             the health information system at the municipal,         maps.
                             state and federal levels. Therefore, the learning
                             can be built through experiences in which sub-
                             jects interact in search of the same ideal.             Method
                                 In this sense, initiatives by the Ministry of
                             Health, such as the issuing of Ordinances N.            This article is part of the Ph.D. thesis “Mobiliza-
                             198 of 2004 and N. 1,996 of 2007, assumed the           tion strategies for the community participation
                             management responsibility with the training of          of municipal health councilors”, based on ac-
                             human resources through Permanent Education             tion research, developed in three municipalities
                             in Health, in which qualification actions were in-      that belong to the Health Region of Cuesta Pole
                             corporated with the integration of teaching, ser-       (RSPC) - Regional Health Department (DRS) VI
                             vice and community, transforming professional           Bauru / Regional Health Care Network (RRAS)
                             practices and work organization in a problemati-        9 – of the state of São Paulo, Brazil.
                             zation perspective7,8.                                      The RSPC consists of 13 municipalities, com-
                                 Aiming to promote a more effective practice         prising a territorial area of 6,394.44
                                                                                                                    ​​        km² and a
                             of health councilors and strengthen participatory       population of 279,329 inhabitants12. This region
                             democracy, in 2006 the National Policy of Per-          was chosen by a non-probabilistic convenience
                             manent Education for Social Control in SUS was          sample, as we sought a population sample that
                             approved by the National Health Council (CNS,           was more accessible to the researcher.
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     The selection criteria of the municipalities           Ten educational workshops were held, 4 in the
were established according to the population           MGP, three in the MPP1 and three in the MPP2,
profile, as follows: a small municipality 1 (MPP1),    from December 2016 to October 2017, through
with up to 20,000 inhabitants, a small municipal-      participatory observation, field diary and con-
ity 2 (MPP2), from 20,001 to 50,000 inhabitants        cept maps during the educational workshops.
and a large municipality (MGP), with 100,001 to             The Educational Workshop is characterized
900,000 inhabitants.                                   by a space provided for interaction, reflection
     The study participants consisted of the mu-       and exchange of knowledge that allows students
nicipal health councilors, members and / or their      to expose and assimilate new knowledge about
respective alternate members, from three mu-           the topic being presented13. At the end of each
nicipalities in the Health Region of Cuesta Pole,      educational workshop, the concept map (CM)
state of São Paulo, who agreed to participate in       was used as a measure to monitor and evaluate
the research, after signing the Free and Informed      the councilors’ learning.
Consent (FIC) form, totaling 28 councilors, 15              A CM is defined as a hierarchical diagram
from the MGP, 8 from the MPP2 and 5 from the           of the relations between concepts that allow the
MPP1.                                                  organization and representation of knowledge,
     Analyses of documents from the municipali-        aiming at providing greater understanding and
ties and councils belonging to the Health Region       assimilation of the study topic14. CMs contain
of Cuesta Pole were carried out and, subsequent-       concepts, usually depicted inside circles or charts,
ly, educational workshops.                             and the relations between the concepts, which are
     This analysis allowed the characterization of     represented by lines that interconnect them. The
the municipality, according to the main activity       words on these lines, which are connecting words
developed, predominant area of activity, eco-          or phrases, describe the relations between the
nomically active population, year of creation and      two concepts14,15.
the internal regulations of the municipal health            Additionally, there are propositions in the
councils. These data were requested from the           CM, which are statements about an object or
Municipal Health Secretariats and also from sec-       event. A proposition is formed when two con-
ondary sources, such as the minutes of council         cepts are interconnected through words, phras-
meetings, which were also used to complement           es or symbols to constitute a meaningful state-
the information on the profile of the municipal-       ment14.
ity and the council. This profile was necessary to          Data analysis was carried out according to
support the choice of topics and promote the dis-      the suppositions of Bakhtin’s dialogic thematic
cussions during the workshops.                         analysis16, which proposes the definition of top-
     For the creation of the first workshops, topics   ics and the description of dialogic processes as
proposed by the participants were collected ac-        a way to understand interactions at the time of
cording to the local reality experienced by them.      the construction of information, being extremely
The topics chosen from the MGP workshops               dynamic, flexible and non-linear, along with the
were: “Organization and function of the health         semiotic analysis of still images17.
system”; “Health planning: budget and financ-               For Penn17, the image itself is its description
ing”; “The control of SUS policies and actions:        as it is seen, that is, its denotative quality. The cul-
monitoring, evaluation and inspection mecha-           tural dimension of the elements, which are the
nisms” and “Main responsibilities of the council-      formed propositions that integrate the image,
or”. In the MPP2 the choice of topics comprised:       represent the connotative level, that is, the exist-
“Organization and function of the health sys-          ing relations of the elements with the connection
tem”; “Health planning: budget and financing”;         of words.
“The control of SUS policies and actions: mon-              The field diary and workshop observation
itoring, evaluation and inspection mechanisms”.        were used to analyze the production that accom-
In the MPP1, the choice of topics comprised:           panies the images. Based on this material, the
“Health planning: budget and financing”; “The          correlation between scientific knowledge and
control of SUS policies and actions: monitor-          constructed learning was interpreted. Thus, when
ing, evaluation and inspection mechanisms” and         analyzing the image, the stories developed by the
“Main responsibilities of the councilor”. The          participants were used to understand them.
days, time and frequency of the workshops were              The theoretical framework used in the study
agreed upon according to the participants’ avail-      started from the conceptual supposition for the
ability.                                               use of the CM of the Meaningful Learning Theo-
390
Fernandes VC, Spagnuolo RS

                             ry (MLT) by constructivist David Ausubel18. The        service users, 21.45% represent health service
                             TML proposes that, for a more efficient learning,      providers, 17.85% represent health workers and
                             it is necessary that knowledge be understood, sig-     17.85% represent health service managers.
                             nificantly relevant and well-integrated14,18.              Regarding the learning demonstrated in the
                                  Meaningful learning consists in the integra-      educational workshops of the MGP, Figure 1
                             tion of new concepts into the learner’s cognitive      shows the key concepts that most frequently ap-
                             structure, considering their previous knowledge,       peared together with the connecting words used
                             aiming at demonstrating interrelated learnings,        by the councilors (Figure 1).
                             which facilitates the establishment of solid con-          A total of 61 concepts were included in the
                             ceptual associations18,19.                             synthesis CM, which were related to the concepts
                                  At the end of each workshop, individual CMs       subordinate to the general ones: “Organization
                             were applied and after that, the synthesis CM          and function of the health system”, “Budget”,
                             was applied by the researcher, created based on        “Management Report” and “Councilor’s role”.
                             the observed similarities and word repetitions.            Regarding the map structure, 100% were se-
                             The ten educational workshops resulted in 63           quentially diagrammed, with hierarchy and de-
                             individual CMs, 32 from the MGP, 19 from the           velopment of some cross-links.
                             MPP2 and 12 from the MPP1, which were syn-                 Most propositions presented logical mean-
                             thesized one per municipality, with the purpose        ings, and the words selected to interconnect the
                             of joining individual production and construct         concepts showed to be adequate to disclose the
                             synthesis maps about the meanings that the par-        nuances of meanings attributed at the systemati-
                             ticipants attributed to the workshop topics. Thus,     zation of knowledge.
                             three synthesis CMs were disclosed, one for each           It is noteworthy the fact that the concept
                             municipality, containing the meanings attributed       “Enlightening the population” was the most fre-
                             to the workshop learning.                              quently mentioned (nine times) in individual
                                  Finally, a new synthesis of the three resulting   CMs, followed by “CMS approval” and “Control
                             maps was applied, creating a new map, called           of health expenses” (both seven times), highlight-
                             the final semiotic map containing the most sig-        ing the relevance that councilors attribute to the
                             nificant data and their main relations with the        dissemination of information to the population
                             meanings expressed by the councilors.                  regarding health issues and their responsibility of
                                  The project was approved by the Ethics Com-       approving and controlling health expenditures20.
                             mittee of Research with Human Beings of the                The councilors’ mastery regarding the dis-
                             School of Medicine of Universidade Estadual            cussed topics was observed, since the created
                             Paulista “Júlio de Mesquita Filho” (UNESP), at         CMs allowed them to visualize the integration of
                             the Botucatu campus and received financial sup-        contents covered in the workshops, that is, as a
                             port from Fundação de Amparo à Pesquisa of the         new key concept was learned, it was integrated
                             State of São Paulo - FAPESP. The study was car-        into the CM, both coherently and homogenous-
                             ried out with the authorization of the Municipal       ly. Moreover, we observed the councilors’ inter-
                             Health Secretariats and the participants’ consent      action, collaboration and commitment with the
                             by signing the free and informed consent form.         creation of the CMs, since the doubts and dif-
                                                                                    ficulties were resolved with the other members
                                                                                    of the group, thus demonstrating the teamwork
                             Results                                                development20.
                                                                                        However, seven CMs did not have intercon-
                             The age of the 28 participants ranged from 22          necting words and some concepts showed unre-
                             to 70 years, with a mean age of 45 years. As for       latedness and repetitiveness, especially in the first
                             gender, 71.42% were females and 28.58%, males.         maps, which can be justified by the fact that it
                             As for the level of schooling, 39.28% had finished     was their first contact with the learning tool.
                             College/University, 28.58% has finished High               A total of 53 concepts were included in the
                             School, 25% had finished Post-Graduation and           MPP2 synthesis CM (Figure 2), which were re-
                             7.14% had finished Elementary School. The most         lated to the concepts subordinate to the general
                             often reported profession or employment status         ones: “Problems in health organization and func-
                             was ‘retired’ (14.29%).                                tion”, “Budget”, “Financing” and “CMS manage-
                                 Regarding the representativeness in the mu-        ment inspection”.
                             nicipal health councils (CMS, Conselhos Mu-                The synthesis CM has a branch stemming
                             nicipais de Saúde), 42.85% represent the health        from the root concept up to six hierarchical lev-
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                                                                                                                                                                 Ciência & Saúde Coletiva, 26(2):387-398, 2021
                                                                                      MGP learning
    Health spending
                                     with         Inspect
        control
                                                                 councilor's role
                  figth for health
                                                     is

                                                                                         involves                 Health system organization
           attend meetings                         represent the population                                              and funtion

                                demand rights                                                                               it covers

                                                                                       Management reports
                                                                                                                        Primary Health
                                                                                                                                                    Welcoming
                                                                                                 contains                   Care
                                                 Budget
                                                                                                                                                 treatment
                                                                                                                          With actions by
                                                                               Management progress information
                                            is
                                                                                                                                             promotion
                                                                 needs

                           Management tool                                                                                  prevention
                                                                                                  needs

                                                                                           CMS approval

Figure 1. Synthesis Concept Map of the MGP, Botucatu, SP, Brazil, 2019.

                                                                    MPP2 learning

                            it occurs          management
          reports                           supervision in CMS            it covers          problems in the health
                            throught
                                                                                           organization and funciton
         being them
                                                                                                                 inadequate physical structure
                       Management report
  detailed report                                                                                  with
                                                                                                                 Lack of information and
                             witch is                                    financing                              guidance of the population
     witch is
                                                  Budget
                                                                       it is performed     difficulty working
   Quaterly                   anual              requires                                     in a network
                                                                          transfer          being necessary
            promoting                            planning
                                      PPA                                 through                                            Encourage
                                                                                                  continuos       for          health
          Management                             through
                                  LDO                                  fund-to-fund                training                promotion and
          transparency
                                                                          transfer                                           prevention
                throught                          LOA
                                                                       within the scope
                                                            National
         Accountability                                                                  State
                                                                        Municipal

Figure 2. Synthesis Concept Map of the MPP2, Botucatu, SP, Brazil, 2019
.
392
Fernandes VC, Spagnuolo RS

                             els, which constitute the concepts from the most       in the individual CMs, followed by “To carry out
                             general to the most specific ones, passing through     the control and supervise” (four) and “Transpar-
                             different levels of intermediate concepts and four     ency” (three). It can be observed that the most
                             cross-links, with the concepts and propositions        frequently mentioned concepts refer mainly to
                             being formed 100% in sequential form.                  the role of the CMS regarding the SUS manage-
                                  Some of the listed propositions were relevant     ment, related to the participation of society in the
                             ones, since the members were not familiar with         process of monitoring resources and the progress
                             the topics, for instance, the proposition consti-      of the work carried out by health management
                             tuted by: “the budget requires planning through        with transparency.
                             the Annual Budget Law (LOA, Lei Orçamentária                These concepts are more remarkable mainly
                             Anual), the Budget Guidelines Law (LDO, Lei de         due to the fact that the councilors are, in their
                             Diretrizes Orçamentárias) and the Multiannual          majority, health workers, who know the nomen-
                             Plan (PPA, Plano Plurianual)”, “financing is car-      clature of the performed actions. However, de-
                             ried out through a fund-to-fund transfer at the        spite understanding the vocabulary, acronyms
                             municipal, state and national levels”, “the man-       and other activities that are part of the participa-
                             agement inspection at the CMS occurs through a         tory reality, they are largely unaware of the laws,
                             report, which is the annual management report,         deadlines and goals.
                             promoting transparency of the management                    It can be observed that most maps depict a
                             through accountability”.                               concern with the interconnecting words, selec-
                                  It is observed that the councilors refer to the   tion of concepts and the formation of proposi-
                             Brazilian budgetary model, the budgetary laws,         tions. As the workshop progressed, the concepts
                             to health financing and inspection, which gener-       became more complex and the councilors grad-
                             ated significant learning, since based on the par-     ually improved the creation of the CM, exercis-
                             ticipants’ observations and the researcher’s field     ing their creativity and reflection of the acquired
                             diary, the councilors did not know about these         knowledge.
                             concepts before the workshops were held.                    Based on the synthesis of the concept maps,
                                  The concept “Lack of information and guid-        the strategy used to guide the discussion was to
                             ance to the population” was the most often             interrelate the three synthesis CMs, aiming to
                             mentioned (eight times) in the individual CMs,         create a single map that can represent the learn-
                             followed by “To encourage health promotion             ing experienced in the educational workshops,
                             and prevention”, “Planning” and “Management            which were analyzed according to David Ausub-
                             Transparency” (both four times), demonstrat-           el’s significant learning model18. Therefore, a final
                             ing the councilors are aware that the population       semiotic map (Figure 4) was disclosed, contain-
                             needs to receive more information about health         ing the data considered to be the most relevant
                             actions, which necessitates encouragement by           and the main relations of meanings expressed by
                             councilors, managers and professionals working         the councilors.
                             in health promotion and prevention. Moreover,               Based on the synthesis of the maps, the in-
                             one can observe the emphasis given by the partic-      teraction between the learning of all the mem-
                             ipants to the fact that the budget occurs with its     bers that emerged from the experiences of the
                             due planning and that the councilor has as their       educational workshops can be understood and,
                             primary function the inspection through man-           as a final result, a new semiotic map was created.
                             agement transparency, aiming to carry out the          This strategy allowed revealing the meanings at-
                             social control.                                        tributed by the participants to the topics chosen
                                  The MPP1 synthesis CM (Figure 3) includes         by themselves.
                             35 concepts, which are subordinate to the gener-            The final semiotic map demonstrates how the
                             al one: “Management report”, “Councilor’s role”        councilors understand the contents portrayed in
                             and “Budget and financing”.#                           the educational workshops. It has 49 concepts ar-
                                  The concepts are placed inside the box, linked    ranged inside the boxes, interconnected by link
                             by interconnecting words, a branch stemming            words, three branches from the root concept, up
                             from the root concept, up to five hierarchical         to seven hierarchical levels and two cross-links,
                             levels, and two cross-links, with the concepts and     with the concepts and propositions being pre-
                             propositions being formed 100% in sequential           sented sequentially.
                             form.                                                       It shows us that the context of knowledge
                                  The concept “To check the progress of health”     construction involves three important mean-
                             was the most frequently mentioned (five times)         ings, called by Ausubel et al.21 as more inclusive
393

                                                                                                                                 Ciência & Saúde Coletiva, 26(2):387-398, 2021
                           quarterly                                       MPP1 learning

                                                  management                                          Budget and
                       annually        is                                  it was discussed
                                                    report                                             financing

                                       it is used to                                                   requires
                                                                              role of the
                         identify                                             councilor                planning
                           the                                                     is
                                                                                                       to attend
          management
                                                         Attend meetings
             work
                                                                                    represent the                  priorities
                                                                                     population
                                             analyse
                     municipality                                      decide                          finding solutions
                                                       and                                  for
                    health scenario         the
                                                       perform the control
                                                                                                      clarify doubts
                                    PMS goals
                                                                      check health progress

                                                                                                  discuss problems
                                                                                with

                                                                             transparency

Figure 3. Synthesis Concept Map of the MPP1, Botucatu, SP, Brazil, 2019.

concepts, namely: health care, inspection and the                       Thus, councilors understand PHC as a health
role of the councilor (Figure 5).                                   care organization strategy that includes actions
    The concept of “Health care” aggregates the                     of promotion, prevention, reception and treat-
meanings constructed about the Brazilian public                     ment, in which prevention of injuries and quali-
health, in which one can identify the councilors’                   fied listening must effectively occur in health care
perception of the health system organization                        models, ensuring to the user the necessary assis-
and function. Thus, this concept has different                      tance to their problem, preventing overcrowding
meanings, ranging from the most comprehen-                          in the emergency room and allowing network-
sive to the least inclusive concepts, with the most                 ing20. The abovementioned proposition shows
comprehensive being: a) Primary Health Care                         that the information stored by the councilors was
as a strategy for health care organization and b)                   organized and hierarchized, as more specific ele-
Health care barriers20.                                             ments of knowledge were interconnected to and
    Primary Health Care (PHC) or Basic Health                       assimilated into more general concepts, as pro-
Care (BHC) has as its fundamental strategy the                      posed by Ausubel18,24.
reorganization and articulation of the resources
available in SUS with the purpose of meeting
the demands and needs of the population and                         Discussion
being included in the context of the health care
network22.                                                          The CMs demonstrate the importance that
    It is structured as the first place of care and                 councilors attribute to PHC, especially the per-
the main door into the system, being the orga-                      formance of qualified listening, so that the us-
nizer of flows and counterflows and the coordi-                     er’s need is identified, and care is provided, with
nator of the actions and services provided by the                   health promotion and prevention actions, not
network23.                                                          being restricted to the medical consultation20.
394
Fernandes VC, Spagnuolo RS

                                                     has       health                             Final semiotic map
                                    PHC                                       considers that
                                                    focus       care
                                                                                                                comprehends the
                               with actions of                          it has                       depicts
                                                         health                                                                         inspection
                                                       promotion                 problems                              as
                                welcoming                                                       councilor's role
                                                 prevention
                                                                                                       wicth means              to          of
                                                              like                                                            control
                                                                              Attend meetings
                                  little funding
                                                                                    to             represent the population
                                                                                                                                                     public budget
                               Lack of humanization                  Assist the                requiring the informing
                                                                                                                  the     menagement
                                  of professionals                   menager
                                                                                                                             work                             that requires
                                                                         to                  rigths    discussed subjects
                                                                     develop                                                                through              Planning

                                 Lack of information and              public                             Anual
                                                                     policies                                                  reports                 through       preventing
                                guidance of the population                                             menagement
                                                                                                         report
                                                                                                                                being                   Specific
                                                                                                                                                      instruments      unnecessary spending
                                                                                                     that promotes
                                                                                                                            detailed report
                                                                                                                                                         being
                                                                                                                               wich is        PPA                      LOA
                                                                                            Action transparency
                                                                                                                                                         LDO
                                                                                                                              Quartely
                                                                                                  through

                                                                                               Accountability

                                                                                                 that needs

                                                                                                    to be
                                                                                                 presented
                                                                                               and approved
                                                                                                in the CMS

                             Figure 4. Final semiotic map. Botucatu, SP, Brazil, 2019.

                                                 This understanding is in line with the Nation-                            Moreover, the councilors point out the main
                                             al Primary Care Policy (PNAB, Política Nacional                           obstacles to health care: the lack of information
                                             de Atenção Básica), which depicts that services                           and guidance to the population, the lack of hu-
                                             must ensure accessibility and welcoming in an                             manization by the professionals and the scarce
                                             organized manner, ensuring that all people who                            funds for health care20.
                                             seek the services be heard in a universal manner                              The proposition stating that “the final semiot-
                                             and without distinction23.                                                ic map considers that Health Care has problems,
                                                 Therefore, health services must assume the                            such as the lack of information and guidance to
                                             central role of welcoming, listening to, and solv-                        the population, and it is necessary to disclose
                                             ing most of the population’s problems, mitigat-                           existing services and enlighten the population”
                                             ing the injuries and suffering, aiming to integrat-                       is in accordance with a study that points out a
                                             ing the health care network23.                                            difficulty in understanding the variables that in-
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                                                                                                                    Ciência & Saúde Coletiva, 26(2):387-398, 2021
                                                  Health care

                                              Meaning of councilors

                              Inspection                              Councilor's role

Figure 5. Meanings of the councilors on the learning from the educational workshops, Botucatu, SP, Brazil, 2019.

terfere with health and disease, as well as with          however, Constitutional Amendment 95/16
the health system function by a portion of the            freezes public spending for twenty years, without
community, requiring the creation of strategies           appreciating the demographic and epidemiolog-
to communicate with this population, aiming to            ical changes and the need to include technologies
improve the provided health care25.                       into SUS. Considering this scenario, it is essential
    Regarding the user’s relationship with the            to mobilize the population in favor of the fight
health professional, the lack of humanization             for democracy and social justice, so that health
of the professionals was demonstrated, indicat-           is included in the agenda of the national political
ing the need for continuous training. Thus, it is         debate28.
necessary to reflect on the working conditions                 It can be said that the councilors organized
of health professionals, whether they are able to         the knowledge from the workshops based on
guarantee humanized care, since they are usually          concise representations of the conceptual struc-
subjected to mechanized work processes and are            tures that were taught to them, which probably
weakened by the conditions of work overload,              facilitated the learning of these structures as pro-
terms of employment, work turnover and living             posed by Ausubel’s Meaningful Learning Theory.
with suffering and death26.                                    According to Ausubel18, the structuring of
    Therefore, some actions are crucial to im-            knowledge is verified in a non-arbitrary way,
prove access and humanization, as follows: estab-         by receiving new information, which allows the
lishing partnerships with training institutions,          learner to internalize them, thus making them
building lines of care, encouraging the active par-       more understandable. Thus, the concepts inter-
ticipation of professionals in health policies, pro-      act with the new contents, helping to assign new
moting meetings between peers aiming at practi-           meanings that also undergo changes. This con-
cal reflection (case studies, problem situations),        tinuous modification becomes a subsumer, that
permanent education activities, among others.             is, a more complex, more differentiated previous
    Also noteworthy is the concept of “scarce             knowledge, capable of acting as an anchor for the
funds for health care”, demonstrating the coun-           acquisition of new knowledge, a sequence called
cilors’ understanding regarding the SUS develop-          progressive differentiation.
ment process, the way the transfer is carried out              In significant learning, a change occurs with
– through a fund-to-fund transfer to the states,          the new information and also in the previous
the Federal District and Municipalities, accord-          knowledge, with which the new knowledge es-
ing to Ordinance N. 3,992, which provides for             tablishes a relationship, and the product of this
financing, under the responsibility of the three          interaction is the incorporation of meanings and
management spheres and the transfer of federal            the externalization of knowledge21, as evidenced
resources to SUS public health actions and ser-           in the final semiotic map.
vices27.                                                       Moreover, the final semiotic map once more
    To make the SUS viable, it is necessary to            disclosed the understanding of the participants
guarantee sufficient and permanent financing;             when exercising the role of municipal health
396
Fernandes VC, Spagnuolo RS

                             councilor, which means being present at the                The LDO is responsible for defining the goals
                             CMS meetings to help the manager to create             and priorities of public administration and guid-
                             public policies and represent the population, in-      ing the creation of the LOA, of which main as-
                             forming the discussed topics and demanding the         signment is to establish fiscal targets30.
                             rights of SUS users.                                       The new ideas and information that were
                                  Health councils have legal and specific at-       learned in the individual’s cognitive structure
                             tributions of social control. Their responsibility     were demonstrated, as the formed concepts were
                             is to contribute to the formation of councilors        relevant, inclusive and clear.
                             committed to the creation of policies, based on            The sharing of experiences, aiming to signify
                             the rights of citizenship of the entire population,    the discussed topics, were extremely important
                             in defense of life and health, with universal, inte-   to allow the meaningful learning, since the cre-
                             gral and equal access9, because they the represen-     ated dialogue, and the exposition of experiences
                             tatives of society, who will lead the participatory    complemented each other and were related to the
                             process, the representative voice of the popula-       individuals’ prior knowledge.
                             tion to formulate and supervise health.                    Finally, one can infer, considering these re-
                                  The final semiotic map showed the propo-          sults, that the work contributed to the advance-
                             sition comprised by: the inspection of the pub-        ment of science, as it was able to provide new
                             lic budget and management work that occurs             knowledge to the participants about important
                             through reports, including the Annual Manage-          topics in the field of health, making them the
                             ment Report and the Detailed Report, which pro-        protagonists in the learning process. This fact
                             mote the transparency of management actions            provided an opportunity for the exchange of
                             through accountability that needs to be present-       knowledge, skills, feelings and experiences, en-
                             ed to and approved by the CMS, for better exer-        couraging them to participate in the community
                             cise of social control.                                in an emancipatory, critical and reflexive way20.
                                  The councilors acknowledged the important             We expect that the results can be replicat-
                             role they have in helping other bodies, in over-       ed in the different realities of municipal health
                             seeing and controlling the public budget. How-         councils aiming to stimulate and give visibility to
                             ever, through participatory observation, it was        community participation as a SUS guideline. It
                             observed that this process is still a deficient one,   is also important that municipal managers and
                             as it occurs in a fast and unplanned manner20.         universities incorporate community participa-
                                  It is extremely important that health coun-       tion in their debate spaces, stimulating the par-
                             cilors have access to this information in advance,     ticipation of the organized civil society through
                             in order to properly analyze and criticize it, as      health councilors, improving better social con-
                             well as disseminate it in society, making the user     trol.
                             co-responsible for it, through participatory man-          As a limitation factor, we mention the resis-
                             agement20.                                             tance of some councilors regarding the partici-
                                  Also, regarding the public budget, the list-      pation in educational workshops, resulting in
                             ed propositions were extremely relevant, as the        different learning for the group members, since
                             councilors were not yet familiar with the topic.       those who participated in the meetings were able
                             As an example, the following proposition: “The         to experience reflections and changes about the
                             final semiotic map comprises the inspection of         performed practice.
                             the public budget, which requires planning with
                             responsibility, preventing unnecessary expenses
                             by means of specific instruments, namely Mul-          Final considerations
                             tiannual Plan (PPA), Budget Guidelines Law
                             (LDO) and Annual Budget Law (LOA)” makes               The educational workshops and concept maps
                             it clear that the councilors refer to the Brazilian    were shown to be excellent pedagogical strategies
                             budget model and the budget laws used for the          to be used with municipal health councilors, as
                             planning of public resources20.                        they allowed moments of learning, exchange of
                                  The essential purpose of the PPA is to estab-     experiences, interaction and establishing bonds
                             lish, on a regionalized basis, the guidelines, ob-     between the participants.
                             jectives and goals of the federal public adminis-          The group space and the making of concept
                             tration adequate to the expenditures and those         maps allowed the disclosing of ideas, previous
                             resulting from them and for those related to the       knowledge, moments of connection, relation-
                             continuous duration programs29.                        ships, exchanges, different worldviews for each
397

                                                                                                            Ciência & Saúde Coletiva, 26(2):387-398, 2021
of the councilors and the opportunity to build
individual and collective knowledge, therefore
improving the councilors’ performance and, as a
result, increasing the visibility of the community
participation as a SUS guideline.
     The analysis of the data through the Dialogic
Thematic Analysis and Semiotic Analysis of the
Still Image allowed dynamicity to the analysis
and the construction of a final semiotic map that
materialized the meanings constructed by the
councilors in relation to the health field topics.

                                                     Collaborations

                                                     VC Fernandes participated in the study design,
                                                     research performance, data analysis, writing and
                                                     critical review of the manuscript. RS Spagnuo-
                                                     lo participated in the study design, data analysis,
                                                     writing and critical review of the manuscript.
398
Fernandes VC, Spagnuolo RS

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