Connected. Smart. Security - May 2021
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SAFE HARBOR DISCLOSURE This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. The words “anticipate,” “expect,” “believe,” “will,” “may,” “should,” “estimate,” “project,” “outlook,” “forecast” or other similar words are used to identify such forward-looking statements. However, the absence of these words does not mean that the statements are not forward-looking. The forward-looking statements represent the expectations or beliefs of Arlo Technologies, Inc. (the “Company” or “Arlo”) concerning future events based on information available at the time such statements were made and include statements regarding: the future financial flexibility and ability to pursue long-term strategies; the Company’s future operating performance and financial condition; expectations regarding the timing, distribution, sales momentum and market acceptance of recent and anticipated new product introductions that position the Company for growth; future market growth; and expectations regarding seasonal changes in the Company’s business performance. These statements are based on management's current expectations and are subject to certain risks and uncertainties, including the following: future demand for the Company's products may be lower than anticipated; consumers may choose not to adopt the Company's new product offerings or adopt competing products; product performance may be adversely affected by real world operating conditions; the Company may be unsuccessful or experience delays in manufacturing and distributing its new and existing products; telecommunications service providers may choose to slow their deployment of the Company's products or utilize competing products; the Company may be unable to collect receivables as they become due; the Company may fail to manage costs, including the cost of developing new products and manufacturing and distribution of its existing offerings; the Company may incur additional costs and charges associated with the transactions contemplated by the Verisure partnership; the Company may not receive the minimum commitment amounts from Verisure; the COVID-19 pandemic could have an adverse impact on the Company's business, operations and the markets and communities in which the Company and its partners and customers operate; the Company may fail to successfully continue to effect operating expense savings; changes in the level of Arlo's cash resources and the Company's planned usage of such resources; changes in the Company's stock price and developments in the business that could increase the Company's cash needs; fluctuations in foreign exchange rates; the actions and financial health of the Company's customers; the anticipated financial capacity under Arlo’s revolving credit line may not be available when expected, or at all; and the Company may not be able to carry out its restructuring plan. Further, certain forward-looking statements are based on assumptions as to future events that may not prove to be accurate. Therefore, actual outcomes and results may differ materially from what is expressed or forecast in such forward-looking statements. Further information on potential risk factors that could affect the Company and its business are detailed in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2020 and other periodic filings with the Securities and Exchange Commission. Given these circumstances, you should not place undue reliance on these forward- looking statements. The Company undertakes no obligation to release publicly any revisions to any forward-looking statements contained herein to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events. All product and company names herein are or may be trademarks of their respective owners. Copyright 2021, Arlo Technologies Inc. All rights reserved. 2
ARLO AT-A-GLANCE IPO August 2018, NYSE ARLO Devices Shipped (cumulative) 19.8M Registered Accounts (cumulative)(1) 5.28M Paid Accounts (cumulative)(2) 549K Employees 355 US Headquarters CA Note: Devices shipped, registered accounts and paid accounts are measured cumulatively as of March 28, 2021. (1) We define our registered accounts at the end of a particular period as the number of unique registered accounts on the Arlo platform as of the end of such particular period, and includes accounts owned by Verisure S.a.r.l.. The number of registered accounts does not necessarily reflect the number of end-users on the Arlo platform, as one registered account may be used by multiple people. (2) Paid accounts worldwide measured as any account where a subscription to a paid service is being collected (either by the Company or by the Company’s customers or channel partners), plus paid service plans of a duration of more than 3 months bundled with products (such bundles being counted as a paid account after 90 days have elapsed from the date of registration). Paid accounts includes accounts transferred to Verisure S.a.r.l..
VISION STATEMENT To bring peace of mind by connecting and protecting what people care about the most. MISSION STATEMENT We build trusted, lifelong customer relationships by creating innovative, smart security solutions that deliver an exceptional user experience.
SMARTER SECURITY. TRUSTED BY MILLIONS. The Arlo difference 1 Superior Quality ▪ DIY wire-free design with best-in-class video / audio performance ▪ Intuitive and powerful app experience ▪ Cross-compatible with Alexa, Google Home, Apple Home Kit and more 2 Category Leadership in AI • High precision, low latency AI-enabled computer vision and audio analytics • Personalized, relevant notifications that matter • Actionable alerts enable users to react and get help faster 3 Commitment to Privacy • We protect our community with the highest levels of privacy and security. • We don’t monetize personal data. Videos and data belong solely to our users. • We support privacy and cybersecurity best practices and standards. *During Arlo Smart Trial or as a subscriber to Arlo Smart Services Copyright 2021, Arlo Technologies Inc. All rights reserved. 5
COMPREHENSIVE PRODUCT PORTFOLIO Ultra Cameras Pro Cameras Essential Cameras Video Doorbells Video Floodlight The highest performance smart A platform that balances The entry level platform proving Innovative video doorbells The world’s first battery camera platform with 4K video performance and price with 1080p video recording, 130° featuring a 1:1 aspect ratio and operated floodlight with up to recording, 180° field of view, advanced features such as 2K field of view, and 2-way audio in VoIP calling for superior 3,000 lumens brightness, 2K dual-band WIFI, dual noise video recording, 160° field of a sealed design with several performance. Available in wired video recording, 160° field of cancelling microphones, view, 2-way audio, integrated options including base, spotlight and battery-operated versions view, high quality 2-way audio, integrated spotlight, color night spotlight, color night vision, and and the XL version with up to 12 and compatible with existing integrated siren, and included vision and an advanced modular an advanced modular design. months of battery life. wiring, chimes. security mount. design. Copyright 2021, Arlo Technologies Inc. All rights reserved. 6
SUPERIOR USER EXPERIENCE The Arlo user experience is a multi-platform solution that empowers users to protect what they care about most. It is simple, intuitive and yet provides powerful features such as AI based computer vision, intelligent emergency call routing, and extensive features to customize the experience to fit the user’s needs. Arlo is also broadly compatible with various ecosystems to provide maximum flexibility with access to videos and events. A R L O S M A R T F E AT U R E S Enhanced 911 Rich Notifications Cloud Storage Smart emergency call routing Actionable event snapshots 30 days of protected videos Person Detection Vehicle Detection Activity Zones AI detection for persons AI detection for vehicles Smart motion boundaries Package Detection Animal Detection Alarm Detection AI protection of deliveries AI protection of animals AI detection of Smoke/CO alarms Copyright 2021, Arlo Technologies Inc. All rights reserved. 7
ACCELERATING PAID ACCOUNT GROWTH Net in quarter Paid Account additions, In Thousands +356% YOY 114 New Business Model, with Arlo Smart Service Legacy Business Model w/ New Business Model Arlo Smart Service w/ Arlo Smart Service Free 7-day cloud storage 90 days of Arlo Smart service of triggered events with included with device device purchase. purchase. Live view only after +316% 30-day trial of Arlo Smart. 90 days YOY ~5% conversion rate to ~50% conversion rate to 79 Arlo Smart subscription Arlo Smart subscription after trial expires. after initial service expires.* +141% YOY 58 +72% YOY 43 25 24 25 23 19 18 19 17 13 13 10 10 Q2'17 Q3'17 Q4'17 Q1'18 Q2'18 Q3'18 Q4'18 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Legacy Business Model, Legacy Business Model, New Business Model, no Arlo Smart Service with Arlo Smart Service with Arlo Smart Service *Conversion rate observed since Q1 2020 for New Business Model products Copyright 2021, Arlo Technologies Inc. All rights reserved. 8
ACCELERATING TOTAL PAID ACCOUNTS Total Net Paid Accounts In Thousands 115% YoY Growth 549 Legacy Business Model w/ New Business Model Arlo Smart Service w/ Arlo Smart Service Free 7-day cloud storage 90 days of Arlo Smart service of triggered events with included with device device purchase. purchase. Live view only after 435 30-day trial of Arlo Smart. 90 days ~5% conversion rate to ~50% conversion rate to Arlo Smart subscription Arlo Smart subscription after trial expires. after initial service expires.* 356 298 255 230 211 187 162 144 125 102 92 78 61 48 Q2'17 Q3'17 Q4'17 Q1'18 Q2'18 Q3'18 Q4'18 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Legacy Business Model, Legacy Business Model, New Business Model, no Arlo Smart Service with Arlo Smart Service with Arlo Smart Service *Conversion rate observed since Q1 2020 for New Business Model products Copyright 2021, Arlo Technologies Inc. All rights reserved. 9
EXTENSIVE AWARDS & RECOGNITION Arlo's Pro 3 Floodlight Camera Arlo Video Doorbell is the best The Arlo Pro 3 is like the Iron The Arlo Pro 3 is my new is by far the best floodlight video doorbell you can buy. It Man of smart security, offering favorite outdoor home security camera I've tested… There's a works with every smart home powerful technical capabilities in a camera. The Arlo Pro 3 has crisp reason we've already given ecosystem you might have, and slick package that makes it largely live streaming, fast alerts and a the Arlo Pro 3 and the Arlo Video its features rival that of every easy to unleash that power… wide range of advanced features Doorbell Editors' Choice Awards. competitor. Plus, the unique Image quality is superb… Some that set it apart from other outdoor The Pro 3 Floodlight Camera aspect ratio lets you see more of really useful smart features … security cameras. The Pro works continues Arlo's trend of your porch, which is the most Arlo Pro 3 is a worthy T3 Awards with Alexa and Google Assistant… innovating… I'm giving it a CNET important factor. 2020 winner for Best Smart The 2K streaming is stellar. Editor’s Choice Award. - Nicholas Sutrich Security. - Megan Wollerton - Megan Wollerton - Matthew Bolton Copyright 2021, Arlo Technologies Inc. All rights reserved. 10
ROBUST SERVICE PLATFORM SmartCloud Snapshot SmartCloud powering users in 100+ countries 850+ hours of video uploading per minute * more than YouTube 190+ million videos uploaded per day * more than Instagram 2+ billion API calls per day Arlo’s SmartCloud™ platform is a high-precision, low-latency tuned neural network and 22+ million smart notifications per day scaled compute environment architected to provide unparalleled performance and reliability. It uses the latest in modern practices in including self-scaling, self-healing microservices, advanced fault tolerance, real-time analytics, embedded security and 15+ petabytes of cloud-based storage 24x7 monitoring to deliver competitive advantages for Arlo services and best-in-class capabilities for our partners. * Tubefliter 2019 and omnicoreagency.com, 2019 Copyright 2021, Arlo Technologies Inc. All rights reserved. 11
EXTENSIVE & EXPANDING PATHS TO MARKET Paths to Market North America North America Europe APAC Direct Channel Partnerships Omni-Channel Channel To Consumer arlo.com Strategic partnership across all channels including retail, e- commerce, regional partnerships, and Verisure’s direct security channels. and more…. and more…. and more…. Copyright 2021, Arlo Technologies Inc. All rights reserved. 12
NEW BUSINESS MODEL – DRIVE TO PROFITABILITY In $’Millions New Business Model Transition New Business Model Drives Driving Toward Cash flow + Paid Service Growth Drives Expense Discipline Paid Service Growth Break-even Gross Profit Expansion $82.6 +26% YoY $65.4 $22.8 +55% YoY $14.7 $32.2 $26.7 +456% YoY $29.7 -7.8% YoY $27.4 $13.2 +144% YoY $59.8 +18% YoY $50.7 $4.8 $13.5 $3.1 -88.7% YoY $5.4 -$0.6 Q1'20 Q1'21 Q1'20 Q1'21 Q1'20 Q1'21 Q1'20 Q1'21 Revenue Non-GAAP Gross Profit* Non-GAAP Operating Expense* Non-GAAP Operating Loss* Services Product *The most directly comparable GAAP financial measures are presented in the GAAP to non-GAAP reconciliation in the Appendix Copyright 2021, Arlo Technologies Inc. All rights reserved. 13
EXPANDING GROSS MARGIN Paid Account Growth + New Business Model Transition + Cost Optimization = Service Gross Margin Expansion = Service Gross Margin Expansion Overall Gross Margin Expansion Transition to New Business Transition to New Business Model Model in Process* Complete* 32.3% 58.9% 57.9% 48.8% 22.4% 41.5% 20.6% 36.8% 9.6% 7.4% Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Service Gross Margin Total Non-GAAP Gross Margin** * = On a sell-in basis **The most directly comparable GAAP financial measures are presented in the GAAP to non-GAAP reconciliation in the Appendix Copyright 2021, Arlo Technologies Inc. All rights reserved. 14
ACCELERATING TOWARDS PROFITABILITY In $’Millions Q3 19 Q4 19 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q1 20 Q1 21 -$3.1 -$27.4 -$43.0 -$67.3 -$81.9 -$98.1 -$100.6 -$109.1 -$120.1 Trailing 12 Month Non-GAAP Operating Loss Quarterly Non-GAAP Operating Loss **The most directly comparable GAAP financial measures are presented in the GAAP to non-GAAP reconciliation in the Appendix Copyright 2021, Arlo Technologies Inc. All rights reserved. 15
FOCUSED CASH MANAGEMENT In $’ Millions $257 $207 $205 $206 $194 $180 $177 $154 $138 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Cash, Cash Equivalents, Short-Term Investments ($0 Debt) Copyright 2021, Arlo Technologies Inc. All rights reserved. 16
FOCUSED CASH INVESTMENT MANAGEMENT HIGHLIGHTS • AWARD-WINNING & COMPREHENSIVE SMART SECURITY PRODUCT PORTFOLIO • NEW BUSINESS MODEL DRIVING SIGNIFICANT PAID ACCOUNT & RECURRING REVENUE GROWTH • TECHNOLOGY FOUNDED ON INDUSTRY-LEADING AI, TRUSTED BY MILLIONS • EXTENSIVE AND EXPANDING ROUTES TO MARKET • ARLO SMARTCLOUD™ PLATFORM DRIVING NEW B2B GROWTH OPPORTUNITIES • EXPANDING PRODUCT & SERVICE GROSS MARGIN DRIVING PATH TO PROFITABILITY Copyright 2021, Arlo Technologies Inc. All rights reserved. 17
Appendix – GAAP to non-GAAP Reconciliations
Reconciliations of GAAP Measures to Non-GAAP Measures Gross Profit, In Thousands, except percentage data Three Months Ended March 29, June 28, September 27, December 31, March 28, 2020 2020 2020 2020 2021 GAAP gross profit: Products $ (1,465) $ (1,583) $ 12,164 $ 11,847 $ 12,604 Services 5,418 7,072 9,245 12,691 13,203 Total GAAP gross profit 3,953 5,489 21,409 24,538 25,807 GAAP gross margin: Products (2.9)% (3.2)% 13.3 % 12.7 % 21.1 % Services 36.8 % 41.5 % 48.8 % 58.9 % 57.9 % Total GAAP gross margin 6.0 % 8.2 % 19.4 % 21.4 % 31.3 % Stock-based compensation expense 503 562 942 955 874 Amortization of intangibles 356 357 356 237 — Restructuring and other charges 23 — — — — Non-GAAP gross profit: Products (583) (664) 13,462 13,039 13,478 Services 5,418 7,072 9,245 12,691 13,203 Total Non-GAAP gross profit $ 4,835 $ 6,408 $ 22,707 $ 25,730 $ 26,681 Non-GAAP gross margin: Products (1.2)% (1.3)% 14.7 % 14.0 % 22.6 % Services 36.8 % 41.5 % 48.8 % 58.9 % 57.9 % Total Non-GAAP gross margin 7.4 % 9.6 % 20.6 % 22.4 % 32.3 % Copyright 2021, Arlo Technologies Inc. All rights reserved. 19
Reconciliations of GAAP Measures to Non-GAAP Measures OPEX, In Thousands Three Months Ended March 29, March 28, 2020 2021 GAAP total operating expenses $ 44,852 $ 37,279 Separation expense (79) (54) Strategic initiative and transaction expenses (545) — Stock-based compensation expense (12,270) (7,466) Restructuring and other charges (21) — Litigation reserves, net (7) (10) Gain on sale of business 292 — Non-GAAP total operating expenses $ 32,222 $ 29,749 Copyright 2021, Arlo Technologies Inc. All rights reserved. 20
Reconciliations of GAAP Measures to Non-GAAP Measures Operating Income (Loss), In Thousands, except percentage data Three Months Ended December 31, March 31, June 30, September 29, December 31, March 29, June 28, September 27, December 31, March 28, 2018 2019 2019 2019 2019 2020 2020 2020 2020 2021 GAAP operating income (loss) $ (39,613) $ (41,879) $ (34,086) $ (31,054) $ 21,798 $ (40,899) $ (30,335) $ (17,961) $ (15,669) $ (11,472) GAAP operating margin (32.4)% (72.4)% (40.8)% (29.3)% 17.8 % (62.5)% (45.5)% (16.3)% (13.6)% (13.9)% Separation expense 3,603 906 717 136 154 79 82 77 10 54 Strategic initiative and transaction expenses — — — 502 1,868 545 206 17 2 — Stock-based compensation expense 3,495 4,653 5,389 5,219 7,633 12,773 4,564 9,001 8,909 8,340 Amortization of intangibles 382 381 382 381 373 356 357 356 237 — Restructuring and other charges — — — — 631 44 — — — — Litigation reserves, net — — 140 1,287 7 249 — — 10 Activist shareholder response costs — — 237 — — — — — — — Gain on sale of business — — — — (54,881) (292) — — — — Non-GAAP operating loss $ (32,133) $ (35,939) $ (27,361) $ (24,676) $ (21,137) $ (27,387) $ (24,877) $ (8,510) $ (6,511) $ (3,068) Non-GAAP operating margin (26.3)% (62.1)% (32.7)% (23.3)% (17.3)% (41.8)% (37.3)% (7.7)% (5.7)% (3.7)% Trailing 12 months Non-GAAP Operating Loss $ (120,109) $ (109,113) $ (100,561) $ (98,077) $ (81,911) $ (67,285) $ (42,966) Copyright 2021, Arlo Technologies Inc. All rights reserved. 21
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