Communication Plan 2022 - April 2022 - Interreg Euro-MED
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Communication Plan 2022 April 2022 Programme co-financed by the European Regional Development Fund Programme cofinancé par le Fonds européen de développement régional
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Summary I. Intro ................................................................................................................................... 3 BACKGROUND ............................................................................................................................................................... 4 II. Progress of the Programme’s communication strategy ..................................................... 5 a) Performed activities overview .................................................................................................................................. 5 14.1 – Web platform ................................................................................................................................................. 6 14.2 – Information and data management ............................................................................................................ 13 14.3 – Visibility and recognition/recall ................................................................................................................... 14 14.4 – Online Communication ................................................................................................................................ 14 14.5 – Events organisation and participation ........................................................................................................ 16 14.6 – Identification and participation external promotion occasions................................................................ 21 14.7 – Thematic publications .................................................................................................................................. 24 14.8 – Media relations............................................................................................................................................. 25 15 – Communication working group ...................................................................................................................... 27 III. Evaluation of the 2021 Communication plan ......................................................................... 28 IV. 2022 communication plan for the 2014-2020 Programming Period .................................... 34 Intro ............................................................................................................................................................................. 34 Synthesis of the SMART annual objectives and activities for 2022 .......................................................................... 35 SyntHesis of activities.................................................................................................................................................. 38 Website articles ....................................................................................................................................................... 38 External web communication ................................................................................................................................. 39 EU/Interreg campaigns and joint activities ............................................................................................................ 40 European/ Interreg events ...................................................................................................................................... 40 Publications / Promotion materials ........................................................................................................................ 41 Programme campaigns............................................................................................................................................ 41 Calendar of activities ................................................................................................................... 41 2
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 I. Intro 2021 has been a complicated year for the communication activities of the Joint Secretariat (JS). It started as a continuation of 2020 in relation to the Covid-19 Pandemic and, in addition, the JS Communication team suffered from a loss of human resources. Project and Programme communication activities were thus severely affected. Most European events organised by the Commission were cancelled and the JS could not implement some of the activities foreseen. However, the pandemic slowed down towards the second half of the year, therefore, activities started little by little once again. We were thus able to celebrate the new Programming period in Lisbon with a successful in-person and livestreaming event. The number of participants on site was however limited to comply with safety rules. Just as in past years, the Programme participated in the project slam competition organised by Interact each year. We also took part in the so-called “Interreg policy campaign” coordinated by Interact in collaboration with other Interreg transnational Programmes. Our participation has been limited to the publication of one article together with the Northern Periphery and Arctic Programme on the Interreg portal against three that were foreseen. Two projects: CAMARG and CHEBEC were selected to be featured in the “This is Europe” podcast. The BLUEfasma project participated in the Maritime roadshow organised by Interact to showcase how organisations and people across Europe cooperate to face maritime challenges. In 2021, the Monitoring Committee approved projects 24 projects in the framework of three different calls for proposals. Two Applicant seminars and two Lead Partner seminars were organised to help applicants and project partners. We provided these new projects with their logos and websites except for the “Transfer & mainstream” projects that inherited from the previous project websites since they are considered as a continuation of past projects. Additionally, we promoted all Programme and project activities on our social media. A good part of the year was also dedicated to preparing the next programming period: a public tender for the Programme branding was launched with the selection of designers in mid-June. However due to some delays in the approval of the Interreg branding by the EC, we were only able to start working with them in late 2021. The general branding of the Programme and the web platform design were defined by December 2021. The graphic designers also designed the image of our kick-off event. A public tender was launched for the development of the next web platform. The service providers were selected in late September and the development of the web platform started shortly after. To conclude, the communication activities slowed down a bit in 2021 but we achieved most communication objectives as we can see in the following document. This document is the state of the art of the 2014-2020 communication activities delivering a brief analysis of where we stand at the 9-year communications strategy. 3
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 BACKGROUND Taking as reference article 116(3), of the EU regulation No 1303/2013, this communication plan has three main sections: • Information on the progress of the communication strategy together with an analysis of the results of the communication strategy implementation; • Evaluation of the 2021 communication plan • A plan of action for the communication activities of 2022. 4
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 II. Progress of the Programme’s communication strategy A) PERFORMED ACTIVITIES OVERVIEW Budget status report Budget foreseen 900 000,00 € in communication strategy (a) TOTAL SPENT IN COMMUNICATION 1 009 865,33 ACTIVITIES (b + c) Remaining budget on TA 2014-2020 (a - c) -109 865, 33 Action progress 14.1 – Web platform 14.2 – Information and data management 14.3 – Visibility and recognition/recall 14.4 – Online Communication 14.5 – Events organisation and participation 14.6 – Identification and participation external promotion occasions 14.7 – Thematic publications 14.8 – Media relations 15 – Communication working group 5
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 14.1 – Web platform WEB PLATFORM After the extensive increases of the web platform indicators for the first 2 years after its launch (mid 2017), in 2020 we observed a sharp decrease in the news, events and deliverables published. In 2021, this trend continued with a small exception for the events: their number increased slightly as the health situation improved. This can be easily explained by the closing of most of our Modular projects. Closed projects stopped publishing news and events and finished uploading their project results in their deliverable library. There are currently 42 projects up and running against 91 in 2019, as a consequence the web platform website indicators dropped. There is a significant drop in the number of deliverables uploaded on the webplatform. The probable reason for this decrease is that projects decided to remove some deliverables that were later on considered as not relevant. (analytics of the whole webplatform) The numbers of these tendencies are expressed in the tables below. Web platform Indicators: 2018 2019 2020 2021 %1 Websites 85 91 110 120 9,1% Frontend users 1,670 2,410 2,789 3176 13,9% News 1,448 3,078 876 855 -2,4% Events 1,029 1,704 326 395 21,2% Deliverables 2942 2608 3244 2543 -21,6% Web platform web traffic indicators 2017 2018 2019 2020 2021 %2 Since launch Visits 53 371 269 037 290 679 281 561 Pageviews 174 328 734 383 727 595 629 298 Actions 219 280 947 240 900 593 774 474 1 Evolution rate calculated on the basis of the previous year, so bewteen 2020 and 2021 2 Evolution rate calculated on the basis of the previous year, so bewteen 2020 and 2021 6
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 The five top Horizontal Project websites in terms of page views are: Sustainable Tourism, Biodiversity Protection, Blue Growth, Social & Creative and Efficient buildings. Sustainable Tourism is the number one website for the 5th year in a row and since the launch of the web platform. We also analysed and present the top-5 modular projects. The numbers in the left column are expressed in thousands. Most visited websites of the web platform Top 5 HP 2021 25000 20000 15000 10000 5000 0 Sustainable Biodiversity Social & Blue Efficient Tourism Protection Creative Growth Buildings Visits Page views The number of visits to the PANORAMED website slightly decreased compared to 2020 but they managed to maintain them to a good level. It is worth mentioning that 3 Horizontal project websites showed a significant increase in the number of visits in 2021 compared to 2020 and even recorded their best score since their launch (respectively): Biodiversity Protection, Social & Creative and Efficient Buildings N° of visits per site HP website Number of visits to HP website 14000 12000 10000 8000 6000 4000 2000 0 2018 2019 2020 2021 As aforementioned, the closing of many of our projects started in 2020. As a consequence, the upload of project deliverables increased dramatically between 2019 and 2020. In 2021, this trend is a bit less obvious as many projects 7
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 were closed already. In addition, the project officers carried out a final drastic screening of the Programme library therefore some deliverables that were previously published in our library were eventually removed. However, a major increase in the number of deliverables published in the Programme library can be seen for some thematic communities in 2021 such as Sustainable Tourism (117%), Biodiversity Protection (100%) and Green Growth (49%). These rises can be explained by the fact that those are the communities with most projects still running. The number of deliverables uploaded in the Programme library therefore increased quite significantly. They raised by 41% between 2020 and 2021. Deliverables uploaded in the Programme website, per type of project and Thematic Community HP MP Overall Progress 2020 2021 % 2020 2021 % 2020 2021 % Social and Creative 12 13 8,3 33 35 6,1 45 48 6,7 Blue Growth 9 12 33,3 25 32 28,0 34 44 29,4 Green Growth 12 14 16,7 39 62 59,0 51 76 49,0 Efficient Buildings 9 9 0,0 33 51 54,5 42 60 42,9 Urban Transports 7 10 42,9 24 28 16,7 31 38 22,6 Renewable Energy 15 15 0,0 60 64 6,7 75 79 5,3 Sustainable Tourism 35 38 8,6 143 199 39,2 178 237 33,1 Biodiversity Protection 25 30 20,0 41 115 180,5 66 145 119,7 Governance 15 21 40,0 9 0,0 15 30 100,0 139 162 16,5% 398 595 49,5% 537 757 41% Total deliverables in the Programme library per thematic Governance community 2021 Biodiversity Protection Sustainable Tourism Renewable Energy Urban Transports Efficient Buildings Green Growth Blue Growth Social and Creative 0 50 100 150 200 250 As a reminder, the Programme library is a selection of the project’s key deliverables, spotted by the Joint Secretariat project officers. In the table below, we present a breakdown by category of deliverables, showing a more robust programme library, with clear results from the projects in all categories. 8
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Deliverables uploaded in the web platform and validated in the Programme website, per type Total deliverables uploaded (since launch) Deliverables in the Programme library (since launch) 2018 2019 2020 2021 % 2018 2019 2020 2021 % Project 22,7 6,3 management 1275 2286 3273 4016 5 10 16 17 Project 23,2 10,0 communication 987 1725 2634 3245 77 112 170 187 Studying 215 386 521 582 11,7 72 131 171 182 6,4 Testing 263 554 1152 1762 53,0 20 39 128 152 18,8 Transferring 43 180 443 791 78,6 2 12 66 97 47,0 Capitalisation 41 182 444 592 33,3 7 27 74 86 16,2 Delivering 1 information Systematising 1 knowledge Community 16,6 13,8 building 84 186 259 302 13 17 29 33 Other 3 11366 29,3% 199 659 759 15,2% Deliverables uploaded in the Programme website until 2021, per type of deliverable Community building 4% Systematising Other Project management knowledge 1% 2% Delivering 0% information 0% Capitalisation 11% Project Transferring communication 13% 25% Testing Studying 20% 24% Prog. Library per deliverable type 9
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 In 2021, the main distribution of categories remains the same as in 2020, with project communication, studying and testing work packages leading. However, some increased more than others. The deliverables categories with greatest increases in 2021 are “Transferring”, “Testing” and “capitalisation” reflecting the Programme life cycle but not only. As stated earlier on, in 2021, the Programme approved 24 new projects, those projects were “mainstreaming and transferring” projects. This certainly had a consequence on the type of deliverables uploaded in the Programme web platform. As regards to the news and events sections, the numbers show an intense decrease in the publishing activity compared to 2019, as explained before, due to the closure of many projects since 2020, leaving the web platform with 42 operational websites. However, 2021 was a slightly more active year than 2020 in terms of news and events published with a 3,4% rise in total number of the news published and 22% in the events compared to 2020. The most active thematic communities are Green Growth, Social & creative and Urban transports in terms of news published and Efficient Buildings, Blue Growth and Governance in terms of events. News published in the web platform HP Total (HP+MP) 2020 2021 % 2020 2021 % Programme 24 31 29,2 24 31 -54,8 Social and Creative 35 29 -17,1 166 89 86,7 Blue Growth 4 18 350,0 90 205 -61,1 Green Growth 15 9 -40,0 126 60 200,0 Efficient Buildings 11 16 45,5 21 79 -15,6 Urban Transports 28 25 -10,7 64 60 45,5 Renewable Energy 12 8 -33,3 22 44 13,7 Sustainable Tourism 39 20 -48,7 211 301 21,8 Biodiversity Protection 15 15 0,0 87 131 39,0 Governance 24 15 -37,5 59 101 -54,8 Total 207 181 -10.1 870 900 3,4 Events published in the web platform HP Total (HP+MP) 2020 2021 % 2020 2021 % Programme 11 21,0 90,9 Social and Creative 3,0 7 133,3 35 35,0 0,0 Blue Growth 1,0 0 -100,0 69 106,0 53,6 Green Growth 7,0 9 28,6 52 26,0 -50,0 Efficient Buildings 3,0 7 133,3 7 28,0 300,0 Urban Transports 14,0 8 -42,9 27 21,0 -22,2 Renewable Energy 0,0 0 0,0 0 18,0 Sustainable Tourism 9,0 11 22,2 66 59,0 -0,1 10
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Biodiversity Protection 5,0 18 260,0 38 48,0 26,3 Governance 11,0 6 -45,5 36 54,0 50,0 Total 53,0 66 24.5 341 416 22 PROGRAMME WEBSITE In 2015, the JS launched a provisional website, together with the launch event. This first website presented the priorities, calls, list of beneficiaries, the news and events of the Programme and it counted with a forum for partner search activities. Together with the development of the web platform, a new Programme website was launched in March 2017, up taking all the previous contents, and some new features embedded in the new web platform, such as an internal exchange area with accounts, a library of deliverables and integrated websites of projects. In 2018, to start preparing the capitalisation phase, the JS revamped the Programme website. In this effort, we emphasized some parts of the technical content (programme manual, governing documents, the previous Programme website link), highlighted the programme results, through an interactive map and by putting forward projects results with a new section on capitalisation and a new section in the homepage called "in the spotlight". This section particularly aims at bringing forward examples of good practices and project stories and results. In 2019 the programme website has made use of its new homepage layout, publicizing spotlights and Focus stories, in order to bring forward the #MadeinMED campaign. On these sections, there was a total of 4 stories published. In 2020, a specific section of the website was created to gather the main projects results, presented the programme library and displayed the flagship stories of projects. In 2021, we continued to publish project stories with 6 new stories for a total of 19 stories. The following list presents all the topics covered up to now: 11
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 • BLUE GROWTH: MAESTRALE: involving students in a blue growth experiment, a bright initiative! • GREEN GROWTH: The Green Growth community is awarded the UFM label! • GREEN GROWTH: The MADRE projects: urban agriculture at the centre of cooperation on both shores of the Mediterranean • SOCIAL & CREATIVE: Prompting creativity with living lab method • SOCIAL & CREATIVE: PROMINENT MED - Public procurement is going green in small Interreg MED municipalities • EFFICIENT BUILDINGS: the renovation wave in the Mediterranean • EFFICIENT BUILDINGS: Stepping project, smoothing the financing of greener public buildings • EFFICIENT BUILDINGS: SISMA project, subsidy evaluation tool supports greener public buildings • RENEWABLE ENERGIES: Clean energy: a real opportunity in isolated Mediterranean territories • RENEWABLE ENERGIES: overcoming energy poverty in rural areas and islands • URBAN TRANSPORT: The Mediterranean endeavour towards sustainable mobility • URBAN TRANSPORT: EnerNETMob - Plug it: Interreg MED strategies to boost e-mobility solutions • SUSTAINABLE TOURISM: 24 projects acting for a more sustainable tourism in the Mediterranean • SUSTAINABLE TOURISM: DestiMED project, Ecotourism packages, a socially responsible way of travelling in the Mediterranean • BIODIVERSITY PROTECTION: ACT4LITTER project, tracking litter in Mediterranean marine protected area • BIODIVERSITY PROTECTION: Protecting the Mediterranean biodiversity from tourism, a shared challenge for our projects • BIODIVERSITY PROTECTION: FishMPABlue2 - How the involvement of fishermen in MPAs can change the fishing industry? • GOVERNANCE: strategic projects: towards a better coordination of initiatives in the Mediterranean • GOVERNANCE: project experiments push forward governance in the Mediterranean In addition, we created a specific page where information about the 2021-2027 Programme is published: the decision process, our goal and missions, the new cooperation area, the policy cohesion framework and a series of key documents such as a summary of the Programme, the environmental report, the Mediterranean orientation paper, etc. 12
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 In the first two years of operations the Programme website and the web platform presented impressive increase rates. The trend reversed in 2020 to a slight decrease, due to the closure of many projects and an overall decrease in activities due to the Covid-19 crisis. On the contrary, in 2021, the number of visits and page views increased again compared to 2020. This can be explained by an increase in the Programme activities on the website, the approval of new projects and the upcoming launch of the new Programming period attracting potential partners on the website to get information about potential funds. Programme website indicators since launch: • 759 key deliverables in the Programme library • 141 news published • 79 events published • 438 526 total visits • 1 195 750 page views (total) Programme web traffic indicators 2017 2018 2019 2020 2021 Since launch Visits 53 371 86 653 62% 98 327 14% 84 603 -14% 97833 15,6 438 526 Pageviews (all) 174 328 241 035 38% 267 953 11% 197 303 -26% 246163 24,8 1 195 750 total searches 2 991 8 675 190% 7 764 -11% 5 840 -25% 5252 -10,1 32 167 Downloads (all) 24 997 42 516 70% 42 041 -1,1% 29 149 -31% 35620 22,2 190 538 average visit duration 5'33" 4'15" -1'18'' 3'47" -1'08'' 3'34" -13'' 3’26" -0,13'' 4’2" bounce % 38% 36% -5,3% 37% +2,8% 45% +21,6% 44% -2,2 40% 14.2 – Information and data management In 2019, the JS published its first dashboards, under a dedicated section entitled “chart and results”. Developped by a new IT manager, the charts present the performance of the programme in terms of its financial indicators, thematic and axis implementation. As long as the programme progresses, the dashboards are updated and adapted from new sources of information. In 2018, we developed a quality analysis tool, associated to the deliverable library, in order for the Programme to improve the management of results, by easily identifying the ones that could be used for capitalisation purposes. This tool allows the Programme officers to select the project deliverables considered quality key examples, and contributing to the performance indicators of the Programme. In 2021, an extensive analysis of the deliverables produced by the projects was carried out. CONCLUSION? 13
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 14.3 – Visibility and recognition/recall The corporate identity elements of the Programme, the projects, and the thematic communities branding were concluded in 2016. This milestone allowed the production and delivery of the 1st call projects' logos. In addition, the Programme produced two brochures and a roll up for Programme authorities to be used in events and information days. In 2018, as Interreg changed its branding, we were forced to introduce changes in our corporate design manual as well. Therefore, the logos of the projects have also changed. As for the projects of the 2 nd call, they were provided with the new logo versions at the same time as we developed the new version of the corporate design manual. In 2019, the 3rd call for modular projects’ logos and the strategic projects logos were delivered. The second call for horizontal projects kept the community logo, as reference to the project. In 2020, we provided the logos of all Strategic projects. In 2021, we provided the 24 new projects with their logos and individual websites except for the “Transfer & mainstream” projects that inherited from the previous project websites since they are considered as a continuation of previous projects. 14.4 – Online Communication The Programme regularly updates its social media pages on Facebook, Twitter, LinkedIn, and YouTube. For this reason, the outreach figures have been consistently raising. On top of the regular activity, the figures were propelled on the occasion of major events. It was the case during the mid-term event, the capitalisation seminars in Athens and in Sarajevo, the participation in European events such as the European Week of Region and Cities, the “MEDforYOU” event and the related photo competition. In 2019, the outreach results have increased due to the fact of results showcasing phase of many closing projects, the subsequent release of videos, policy documents, final events, which animated the content to display in the Programme social media channels. Furthermore, in a webinar at the beginning of 2019, targeting the communication officers of the modular and horizontal projects, the JS mobilised the projects to use the hashtags #MADEinMED and #EuinmyRegion (DG Regio hashtag) to pool the results showcase of all Interreg MED projects and thus creating a snowball campaign effect and making them visible to DG Regio and other potential multipliers. The image below shows some Twitter analytics since the opening of our Twitter account in 2015 from the Twitonomy map. 14
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Here below are the hashtags we have been using the most. Unsurprisingly, #MADEinMED is the hashtag we used the most, followed by #mediterranean and #euinmy region showing the Programme social media strategy to catch the European Commission’s and Mediterranean stakeholders’ attention. In 2021, the social media indictors continued their growth path, although in a far less significant way. This is partly due to a decrease in the time dedicated to managing social media because of a lack of human resources but also due to a decrease in project results to showcase as many projects finished their activities in 2020 already. The LinkedIn page increase rate is promising though, we’ll therefore continue our efforts with this social media in 2022.Facebook continues to be the most widely used and favourite social media among our target audience as the figures demonstrate it. 15
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Social media outreach indicators: 2021 % Progress 2017 2018 2019 2020 2020/2021 Facebook Followers 4 258 4 883 6 184 7 359 8229 11,8 % Likes3 4 222 4 797 6 054 6 699 - Twitter Followers 4 940 5 886 6 987 7 631 8291 8,6 % Tweets 3 827 4 314 5 015 5 339 5576 4,4 % LinkedIn Profile (discontinued) 5 541 5 604 5 634 - - - Page - - 484 2 570 4787 86,3 % YouTube Video views 10 725 15 537 18 855 22767 26 315 15,3 % 14.5 – Events organisation and participation TRANSNATIONAL EVENTS 3 From 2021, this data is not available on Facebook anymore 16
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 In 2021, no major event for the 2014-2020 Programming period was organised because many projects were finished already since 2020 and few results came up. Instead, the JS focus their efforts in organising a kick-off event to launch the 2021-2027 Programming period. The details regarding this event will therefore not be detailed in this report. In 2020 the Programme organised the “MEDforGOV – Past present and future” event, devoted to showcase results from the Governance axis in one hand and to debate future perspectives of cooperation in the region. This event was fully taken online, due to the pandemic situation, being the first online conference ever organised by the Programme. In 2019 the programme held two capitalisation seminars: one was dedicated to the partners of the IPA countries results under the title “MADEinMED in the Balkans”. It took place in Sarajevo, Bosnia, under the organisation of the Bosnian members of the monitoring committee. The second event, with the title “MED for YOU – a strong narrative for policy change” took place in Athens, under the Greek presidency, and it focused on showing Interreg MED architecture results and its practical outcomes resulting from the grounded links between thematic projects and the Governance project. In 2018, the Programme held a mid-term “Made in MED” event, in Rome, under the Italian presidency of the Programme, raising to three the main transnational events, organised so far. This was the occasion to present the first results of the communities of projects. To that end, an event took place including a conference of results, an exhibition of experiences, a video room with project videos, a stage performance and in general a very interactive and engaging event. Before this major event, in 2015 the kick-off event “Global challenges, Mediterranean Solutions” took place and, in 2017, the community building event, in Alicante, under the Spanish presidency, “We are MED”. The former, allowed to raise awareness on the Programme's new architecture, priorities and procedures for the 1st call, bringing over 700 participants from all the Mediterranean countries. The latter targeted the approved 1 st call project partners and brought together around 200 attendees from the eight communities of projects. The aim was to show and boost the community building side of the Programme architecture. It paved the way for Horizontal projects and the 17
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Modular projects to foster synergies between themselves and learn more about other peer’s progress and future plans, thus creating a new dynamic of work among projects of different objectives and different territories. APPLICANT AND LEAD PARTNER SEMINARS A considerable number of applicant and lead partner seminars have been organised to present the different calls and recruit potential beneficiaries in the latter and instruct beneficiaries in the latter. Following the opening of the 1st call, in 2016, two seminars were held: a candidate’s seminar for Horizontal projects and a lead partner seminar after the approval of all projects. In 2017, following the launch of the 2nd call for Modular and Integrated projects, an applicant seminar was held in Barcelona, for around 230 participants. In this event, other than presenting the technical details of the call, the agenda included partner search activities, to bring about future partnerships. In January 2018, a lead partner seminar was also held for the 21 approved Modular and Integrated projects of the 2nd call. In November, the JS held an applicant seminar for the 3rd call for modular projects, with speed dating activities and exercises to help improve the applications of the 1st phase. In 2020, two applicant seminars for the 4th call for modular projects and applicant and lead partner seminars for the 2nd call for Strategic projects. In 2021, following the approval of 24 new projects by the Monitoring Committee, the JS organised two Applicant seminars: one for the 1st call for “Transfer & mainstream” projects and another one the call for carbon footprint projects and two Lead Partner seminars: one for the 1st call for “Transfer & mainstream” projects and another one for the 2nd call for Transfer & mainstream” and carbon footprint projects. TRAININGS ON THE WEBPLATFORM, ADVOCACY AND COMMUNICATION One of the communication strategy activities that have been put in place is to support capacity building activities for the project partners to improve their communication skills and activities. A series of training sessions were organised covering topics such as Advocacy, web writing. In 2017, we held two training sessions in Greece and France, and a webinar for the webmasters of the platform, in order to build their capacity of managing efficiently their project websites. In 2018, to prepare the capitalisation phase, the Programme held a boot camp on advocacy, lobbying, storytelling and social media, a joint initiative with the Interreg SUDOE Programme. This seminar received 70 participants, mostly from capitalisation and Horizontal projects. 18
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Other trainings have taken place during 2018 for first level controllers and for NCPs about the application IT system “Synergie”. In 2020, a series of three online sessions took place in order to push forward the projects capacities in driving capitalisation of their results. On this note, the series comprised a session on digital communication, advocacy and lobbying and finally on press relations. These sessions were mainly targeting the project partners dealing with capitalisation and promotion of their results. In 2021, no trainings were organised. The table below presents an overview of the satisfaction results with events organised under the programme framework. Not all the events have treated results, either because there was insufficient response from the audiences, or due to limited time and resources. In general, the figures obtained so far are encouraging, showing a positive capacity of the programme to organise engaging events that reflect the programme objectives and keep the good will of the target audiences. The event that generated unprecedented satisfaction rates was the “MED for YOU” capitalisation seminar, surpassing the Advocacy training, as presented in the table below. Events indicators Satisfaction Quality of Event met Reply rate Total audience rate interventions expectations Kick off N/A N/A N/A N/A 1186 We are MED 23% 71% 74% 67% 187 Made in MED 20% 69% 71% 61% 753 Transnational events MADEinMED in 38,50% 96% 97% 96% 108 the Balkans MED for you 34% 91% 86% 85% 330 GOVforMED 4% 77% 93% 77% 309 LP seminar 1st call 34% 74% 82% 76% 126 Applicant seminar 8% 80% 81% 77% 204 2nd call LP seminar 2nd 21% 80% 80% 82% 53 call Capitalisation seminar 18% 75% 100% 75% 45 (Thessalonica) Seminars LP seminar 3rd call N/A N/A N/A N/A 86 LP seminar Strat N/A N/A N/A N/A Proj LP Seminar HP 2nd N/A N/A N/A N/A call Applicant Seminar 2nd call “Transfer N/A N/A N/A N/A & mainstrem projects” 19
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Applicant Seminar « carbon N/A N/A N/A N/A footprint » projects LP Seminar 1st call “Transfer & N/A N/A N/A N/A mainstrem projects” LP Seminar 2nd call “Transfer & mainstrem N/A N/A N/A N/A projects” + carbon footprint projects Communication 12% 63% 100% 75% 70 webinar Advocacy Training 45% 85% 84% 83% 100 Web platform 23% 74% 74% 70% 82 webinar Trainings Web platform N/A N/A N/A N/A 25 local trainings Digital 11% 92% 92% 88% 153 communication Advocacy and 15% 84% 89% 77% 152 lobbying Press relations 14% 98% 94% 100% 153 NATIONAL INFO DAYS During the launch of the 1st call and the 2nd call for proposals, several national events took place in all Interreg MED countries. As a result of the launching events, applicant seminars and info days, the 1 st call led to 375 validated applications, involving an impressive number of 4,475 institutions from all across the Mediterranean, and the 2nd call received 96 applications for the Modular projects and 34 applications for Integrated projects. To our knowledge, no national info day have been organised by our NCPs for the last calls. Numerous examples can be found in the events search engine of the web platform. NCP NETWORK Targeting the National Contact Points, annual meetings have been organised every year since the first meeting in Gibraltar in 2016. These meetings have an informal get-together for NCPs’ to exchange information, inspire and express any difficulties on the ground to develop communication activities in the benefit of the Programme. In 2020 we did a step further in this cooperation group and created in Microsoft Teams a working group to improve the exchange with NCPS and between themselves. In 2021, unfortunately, no NCP meeting was organised. At the beginning of 2021, we continued communicating with NCPs on the Teams group. Though because of a lack of human resources nor any pressing matters to advertise, the communication with them was discontinued. 20
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 14.6 – Identification and participation external promotion occasions The Programme has been actively participating in several events and communication initiatives at the European level, with different objectives in line with the phases of the communication strategy. In 2021, the Programme participated in the so-called “Interreg policy campaign” coordinated by Interact in collaboration with other Interreg transnational Programmes. Our participation has been limited to the publication of one article together with the Northern Periphery and Arctic Programme against three initially foreseen. This article is about two projects MPA Adapt and COAST (Northern Periphery and Arctic Programme). It aims at showing the concrete impact of Interreg projects in the EU citizens’ daily life and their potential in influencing local policy making. It is entitled “Divers, fishermen and drones in the frontline to protect coastal areas” and ca be found on the Interreg portal. Two projects: CAMARG and CHEBEC were selected to be featured in the “This is Europe” podcast 2021 edition. The BLUEfasma project participated through a video in the Maritime roadshow organised by Interact to showcase how organisations and people across Europe cooperate to face maritime challenges. In addition, we participated in the project slam competition organised by Interact. This year the objective of the competition was different. It aimed at showcasing the results of the Interreg programmes though the production of a video. For this video, we selected two projects: MPA ADAPT and CreativeWear because they both illustrated how thanks to great partners, networking and cooperation skills amazing results can be achieved. Unfortunately, we did not win the competition but at least we made it until the final stage. Last but not least, together with 2 other programmes: Interreg Adrion and ENI CBC we organised a joint online workshop on 13th October on the occasion of the European Week of Regions and Cities in an effort to increase our cooperation with Mediterranean Interreg Programmes. The workshop entitled “Accelerating the Mediterranean 21
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Green Transition: Contributions from the Interreg Programmes” showcased tangible results and stories of projects supporting the green transition across and beyond the European Union. The event also offered an outlook on the 3 programmes environmental-related priorities for the new EU 2021-2027 period, insisting on the importance of synergies and cooperation in order to maximize available funding and the impact of projects for a greener, more sustainable development across the Mediterranean region. In 2020, the programme integrated the Interreg MED 30 years campaign, where we integrated several initiatives: - The interactive project exhibition and podcast with the Tourismed project; - The #Interregtalks campaign, where we invited Members of the Committee of the Regions and of the European Parliament to deliver their testimonials on video. According to results presented by Interreg Central Europe, this video campaign reached 90,000 impressions; - The Interreg storymap, where all the Transnational programmes built an interactive map with information about each programme. In 2019, the Programme actively mobilized the projects for the programme capitalisation campaign #MADEinMED and DG Regio Campaigns “EU in my Region”. Further to the participation in campaigns, the HP projects were invited to jointly organise sessions during the EURegionsWeek, as well as participating in the common transnational initiatives that took place all along the year. • EU Protects: Heroes campaign with two examples from Italian partners from REMEDIO projects and PLASTICBUSTERS; • Flagship projects in Inforegio database; Three flagship projects were published in the inforegio (DG Regio page) projects database: MPA-ADAPT; PEFMED; LOCATIONS; • Exhibition of projects in Palermo, Italy, during the first INFORM meeting; • Presentation of Greening communication in the second INFORM meeting; • Contribution to the PANORAMA magazine Spring edition, with Urban Transport community examples; • 10 sessions organised by all the Horizontal projects during the EURegionsweek2019, including 1 participation in the “Project slam” (ARISTOIL); applications to the REGIOSTARS award (LOCATIONS); • Interact MED Lab on tourisme, organised a visit to the Tourismed project. In 2018, the programme participated in the European Week of Regions and Cities (EURegionsWeek) joint initiative. In this event we commissioned the participation of two projects – Locations and Bluemed – at the session “Interreg talks – project slam’”, featured by Interact, where Bluemed won two prizes: “Best social media” and 3rd place of the public choice. Secondly, in the EURegionsWeek we also participated in the coordination team of a very innovative stand of the transnational cooperation “MadeWithInterreg”, on behalf of 12 TNC programmes. 22
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Another joint participation of our own initiative took place at the DG Regio INFORM network meeting, in May 2018, in Chania (Greece) where we promoted the Interreg branding and presented our web platform as an innovative tool, together with other Interreg programmes: Central Europe, Interact and Danube. On the occasion of EUROPCOM in November 2018, the greatest annual event on EU communication, we coordinated a stand at the “Market place” to showcase our web platforms as good examples of digital Interreg communication together with the same programmes as in Chania. In 2018, we took part in the European Maritime Day by participating in the joint stand and sending a project example – Act4litter – for the joint brochure “Maritime cooperation producing results that matter”, which was produced for the event. For the EU Green Week, we developed a factsheet about the Interreg MED Green Growth topics, which was handed over to visitors of the exhibition. In 2018, we took part in DG Regio public campaigns, “The Roadtrip project”, participating in the Mediterranean route. The participants, selected among the public, met with Interreg MED project partners in Italy and Greece, during some of the route stopovers. Pictures and videos of these experiences were published in the landing page of the project. Additionally, we participated in Interacts’ communication and heads of programmes network meetings, and in the INFORM communication network of DG Regio. In the latter we presented in 2018 during a digital good practices workshop, the Interreg MED web platform, in cooperation with Central Europe, Danube and Interact programmes. In 2016 and 2017 we took part in joint actions to boost the promotion of the Programme under the context of transnational programmes. These actions took several shapes: in the European Maritime Day, in 2016, we produced a joint brochure with the Interreg ADRION Programme to advertise the priorities related to maritime economy topics. In 2017, we took part in the Interreg Annual event in Malta, where we moderated a panel of experts and contributed to a project visit of a previous Programme MED project, during this member State EU presidency. 23
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 14.7 – Thematic publications Three publications were produced for the launching phase of the Programme, in 2015-2016, namely: a Programme synthesis, a promotional brochure on the Programme and its thematic priorities "MED with us, explore the Interreg MED Programme", and an overview presentation, all available for download on the website. In 2017 we participated in the elaboration of the joint transnational brochure "10 Things to Know About Transnational Cooperation", by presenting an example of the maritime projects of the previous Programme MED': the Cypfire project. In 2018, in order to prepare the mid-term event, we launched a catalogue of projects “Explore the Interreg MED Projects”, presenting the main goals of each project and a synthesis by thematic. This catalogue has a digital version and a paper version, both in English and French, and its purpose is to distribute it during events, thus presenting in a synthetic and colourful way the main results of the Programme. This catalogue was updated on 2020, integrating the Integrated projects call, the HPs of second phase, the 3rd Modular projects call and the new strategic projects. We have also contributed to joint cooperation programmes publications with project examples: • “Connecting Cultures, Connected Citizens” a publication issued by Interact to celebrate the European year of Cultural heritage, where we participated with Bluemed as a project example; • “Made with Interreg – project stories”, a guide of transnational cooperation projects prepared for the exhibition of #EUregionsWeek, where we contributed with Locations and, again Bluemed, as the Programme examples. 24
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 In 2019 we participated with REMEDIO project in the Interact’s publication “Interreg makes a difference in sustainable transport”. IN 2020 we have integrated the e-book “Interreg addressing Climate Change The power of cooperation for a Greener Europe”, published by the Climate-Change network of the Interact Programme. In 2021, we did not produce nor participate in any thematic publication. 14.8 – Media relations To better amplify the Programme’s messages regarding results’ showcase, we have been a driving a strategy of establishing media partnerships during the main transnational events. In 2021, we did not launch any media partnership. In 2020, during the “MEDforGOV” event, about the results of the Governance axis and the future cooperation prospects in the region, we established a media partnership with the EU Observer, where 3 articles were published in the media outlet website: • The Mediterranean is a hotspot of climate change • Synergy need to tackle climate change in Mediterranean • How to make Mediterranean mass tourism sustainable? 25
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Following the “MED for YOU” event, in 2019, the JS established a media partnership with the Brussels office of EURACTIVE, to publish a series of press pieces about the event and the project outcomes being displayed in the event. As a result, EURACTIVE published in the ensuing week a special report, with the title “How Interreg transforms the Mediterranean region”, which included 5 articles. The report covered the thematics of Green growth and sustainable tourism. In the EURACTIVE readership page it is reported that it has 1 million unique readers, coming from the community of EU actors. In 2018, during the Mid-term event, we called for a media partner. Through this tender procedure, a team of journalists from “Econostrum” covered the event and released a series of articles on the conclusions and produced a set of interviews with key political figures and with project partners, which are now published in the Programme website. In 2017, we started to contact the most accessible media, covering the Mediterranean, such as “Econostrum”. We also established relations with the European Commission magazine “Panorama”, featured by DG Regio, as a relevant media inside the Brussels context. Both media published articles regarding Axis 4 – project platform, the flagship project of the Programme. 26
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 We also identified the media that follows topics related to the priorities and thematic communities of the Programme. Consequently, the JS made available a media database shared with the projects and to inspire the same approach from the projects, allowing for all the Interreg MED community to access a pool of targeted media to further capitalise their results. 15 – Communication working group The communication working group, established in the Communication strategy, includes among its members the communication officers of the horizontal projects and, later on, the Governance project. The objectives of the creation of this working group is to coordinate the actions of communication between the three levels of the Interreg MED architecture, facilitating the exchange, plan and decisions on joint actions and possible needs of the projects that the programme can possibly solve. In 2020, the Communication working group started to work in Microsoft Teams to closely establish regular connections and flow of communication between the JS, the project communities, and between the members of the group in a horizontal way. In 2021, the Teams group was slightly left apart. In 2019, during the capitalisation meeting in Thessaloniki, the group gathered around a session on best websites practices and to mobilise the project communities for several EU events and campaigns and to obtain their collaboration for the animation activities to be set up in the capitalisation conference that took place later in the year, in Athens. In 2018, the group had a meeting after the mid-term event to discuss the next steps of the communication strategy of the Programme in coordination with the projects. In 2017, the communication working group had its first meeting during the “We are MED” community building event, where several topics were debated with the communication managers of the Horizontal projects. Several measures were implemented to reinforce the work done by the Horizontal projects: namely the creation of a media list, to share the twitter accounts of all projects and the list of all communication manager of the projects. 27
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 III. Evaluation of the 2021 Communication plan This table presents a summary of the activities, with reference to the target audiences, the objectives and their achievement expressed in %, 100% meaning the objective is achieved. WHO List of channels JS (internal communication to JS team) COM: communication team Programme website COM/CAP: communication & capitalisation Prog. social media working group Newsletter Proj. social media PU: Project Unit NCP net: NCP network group COM WG: Communication working group NCP social media with project communication managers COM WG: Communication working group with project communication managers Inforegio database ANCT website E-mailing Tutorials Media outlets Interreg portal Interreg social media 28
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Action type Activity Target audience Media Who Objective Achievement Advocacy Develop a meaningful set of thematic messages HP and Axis 4 JS COM/CAP Organise the network creation Partners Proj. social activity by O% NCP media the end of This activity was JS NCP net the 1st dropped out. Stakeholders COM WG semester Focus/Spotlight Publish web articles on the programme website about Potential Prog website COM/CAP Publish a projects best practices and stories beneficiaires Prog. social COM minimum of 150% Partners media PU 4 articles. We published 6 NCP JS articles (check JS NCP net report) Stakeholders Newsletter Public COM WG Newsletter Programme quarterly newsletter Potential Newsletter COM/CAP Publish 4 NL beneficiaires Prog. Social COM respecting Partners media PU deadlines 100% NCP Prog. Website We published 4 JS NCP net newsletters Stakeholders COM WG Public External web Send project examples to DG REGIO Inforegio and to ANCT Potential Inforegio COM/CAP submit at communication database beneficiaires ANCT COM least 4 25% Partners Prog website PU project Only 1 more NCP Prog. social examples to project example JS media both was added to Stakeholders JS databases the DG Public NCP net database COM WG 29
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Action type Activity Target audience Media Who Objective Interreg MED 4th call LP seminar Potential Prog. website COM 70/% N/A seminars Carbon footprint call: Applicant seminar; LP seminar beneficiaires Prog. social PU satisfaction The satisfaction Partners media rate with the of these NCP Proj social media events seminars was JS E-mailing not assessed. Stakeholders COM WG EU/Interreg - Contribution to Interreg policy campagn Partners Prog. website COM/CAP Respect the campaigns and - Contribution to EUinmyRegion NCP JS COM commonly 33% joint activities JS Prog. social PU agreed We participated Stakeholders media deadlines in the Interreg Public Proj. social Policy campaign media with 1 article Interreg social only against 3 media initially planned COM WG NCP net European/ - Contribution to the programme and projets’ single Partners Prog. website COM/CAP Respect the 100% Interreg events participation in EU events NCP JS COM commonly We organised a - Contribution to joint Interreg participation in EU JS Prog. social PU agreed workshop at events Stakeholders media deadlines the EWRC Public Proj. social together with media Interreg Adrion Interreg social and ENI CBC media One of our COM WG projects NCP net participated in the EMD (check report for more details) 30
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Programme - Promote projects results Partners Prog. website COM/CAP 80% campaigns - Prepare a school kit NCP JS COM The school kit is JS Prog. social PU almost ready Stakeholders media but we did not Public Proj. social have time to media finalise it and COM WG promote it. NCP net We continued promoting project results on social media and our website 31
INTERREG MED PROGRAMME 2014-2020 – COMMUNICATION PLAN 2021 6th January 2021 Target Objective Achievement Action type Activity Media Who audience Programme CP chapter Comm Strategy Partners Prog. website COM/CAP To release the 50% communication Communication section of manual Potential JS COM different The communication chapter is development Communication templates beneficiaries Prog. social media PU deliverables finalised. Technical tutorials JS Proj. social media respecting the The submission of the programme Tenders for communication: branding / NCP E-mailing deadlines. was delayed as well as the approval graphic design + content provider + web Tutorials of the Interreg branding by the EC. platform NCP net Therefore, some Communication parts of the manual are still under construction (but on time together with the rest of the manual) No communication templates have been designed yet nor technical tutorials The public tenders for the Programme branding as well as for the web platform were launched. Branding Common branding production and Potential Programme COM Deploy the 33% deployment beneficiaries website JS tools The brandbook was ready by the Branding guidance Partners E-mailing respecting the end of 2021 but the EC made a few Preparation of documents templates NCP Tutorials deadlines changes again so the brandbook Communicating the branding package JS needs to be adapted Stakeholders No template was designed in 2021 Web platform Production of: Potential Programme COM/CAP To deploy the 20% • Programme website beneficiaries website COM tools • Projects website template Partners Tutorials PU respecting the The programme website was • Common tools NCP Prog. Social media JS launched by the end of 2021 in deadlines. JS English only. As for the project • Guidance Stakeholders website templates, common tools, Programme Newsletter guidance and NL they were moved to 2022. 32
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