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communicate The newsletter for Victoria’s Deaf and hard of hearing people Issue 13 June/July 2008 BEHIND THE TIMES Commercial aircraft have carrier, Tiger Airways, was people at the centre of this been in action worldwide for subjected to negative publicity situation from Melbourne. The almost 100 years. Many would by various media outlets. group have filed a complaint think that because this type A member of the group said against Tiger Airways with of transportation has been that he was left humiliated in the Human Rights and Equal around for so long, anyone can Tasmania when he, his wife and Opportunity Commission under travel on a plane with minimal two friends were told they could the Disability Discrimination Act. hassle. Of course, security has board a Tiger Airways plane, been tightened due to terrorist but only if they organised - and Federal Disability Discrimination actions and threats over the last bought a seat - for a ‘carer’. Minister Mr Graeme Innes was ten years but that is to make air reported to take an interest travel safer for all. The group was eventually in the case since there have allowed to board their flight been a number of cases in the However, only recently in from Launceston to Melbourne, last few years where access to March, a low budget airline but were told that they were flights through low cost airlines carrier refused a group of deaf not allowed to fly again without has been challenging. Mr Innes people to travel on their plane. a carer. Since this time, Tiger believes that this is due to Their reason? ‘Deaf people Air has clarified its policy and ‘zealous interpretation of airline jeopardised the safety of has stated that deaf people are safety regulations’ … and not passengers.’ allowed to travel without a carer. enough training for the staff. This created worldwide uproar However Tiger Air now needs and the low budget airline to address the group of deaf 1
FROM THE CEO 2020 SUMMIT - ACCESS TO INTERPRETERS Graeme Kelly At the recent 2020 Summit, the Australian Federation of Deaf Societies (AFDS), which includes Vicdeaf, submitted the following article. AFDS called on the Government to improve access to interpreting for all Deaf Australians. • Making Vicdeaf more relevant Regardless, the AFDS identifies to changes in the community that there is a significant lack in Safety and demands for services Federal Government funding Communities and Families: strengthening communities, Getting colder isn’t it? As winter and policy supporting the use of • Developing opportunities supporting families and social inclusion closes in and the risk of fire in our Auslan as an official community for a possible deaf education language. homes increases please don’t network and directions for hard forget that you can still access of hearing services Auslan is not available as an the fire alarm subsidy through The Australian Federation of However, there are many areas interviews (legal and financial alternative language to Deaf and Deaf Societies (AFDS) as an where interpreters can not be appointments) and at other Vicdeaf. The fire alarm subsidy This is just the start of the hard of hearing persons at many allows you to get a flashing light, organisation representing deaf accessed due to lack of funding necessary times (funerals, major planning but it does help set life-important services, public bed shaker and fire alarm for $50. service providers in Australia, arrangements. These include public speeches); the agenda. With 2009 as our and community events and some All information on applying and strongly supports the broad public events, education by 125th anniversary now is a very professional appointments. As • The widening of access application forms are available social inclusion policy for private Registered Training appropriate time to start the such, Deaf and hard of hearing to broadband for regional on our website, however, if you disadvantaged and disabled Organisations and community preparations for the next 125 people are often without access and remote communities, haven’t already applied, be quick persons. colleges, funeral services, private years. to services and Australian cultural as Video Remote Interpreting because the subsidy will be legal and financial appointments, life.’ The Federal Government and some civil court matters. (VRI) services can be provided finished on 30th June 2008. We will certainly be involving acknowledged Auslan as a In these cases organizations more effectively and enhance our community and related We are yet to receive a reply. ‘community language other are often unable to provide community inclusion. organisations in the development A full copy of the submission is The Future than English’ in 1987 and 1991. interpreters without financial of the next Strategic Plan so in this edition. I will keep you The advantages of providing free Regardless, the AFDS identifies hardship. Here, the cost of the keep an eye out for an invitation posted. interpreting services are vast. Last edition I commented that that there is a significant lack in interpreting service prohibits to get involved later this year. Deaf and hard of hearing people Vicdeaf was ‘paying attention Federal Government funding Deaf people from accessing Regards would no longer feel isolated to the future’ as we prepared and policy supporting the use of these events. In some cases for our next Planning Retreat Graeme Kelly Auslan as an official community with the general community and 2020 Summit – Access to not-for-profit service providers in April. Now successfully language. Auslan is not available social inclusion policy would interpreters such as Deaf societies absorb completed the Board and Senior Chief Executive Officer as an alternative language finally include Deaf and hard of the cost, however often do so Management Team reviewed You all know about the to Deaf and hard of hearing hearing people. despite the financial loss. progress with the current Commonwealth Government’s persons at many life-important Strategic Plan and started The AFDS looks forward to Deaf 2020 Summit to consider services, public and community The current situation requires preparing for the next Plan due and hard of hearing people Australia’s future. You may events and some professional Deaf and hard of hearing people in 2010. being considered as part of the not know that the Australian appointments. As such, Deaf and to pay to be able to equitably Federal Government’s social Federation of Deaf Societies hard of hearing people are often access public services. This The bare bones have now inclusion policy, as the needs (AFDS), which includes Vicdeaf, without access to services and significantly limits the social started to be developed into of the Deaf community have provided a submission to the Australian cultural life. inclusion that Deaf and hard of action plans that will emphasise previously gone unjustifiably Summit that called on the hearing persons require. The current and future issues in our The Federal Government ignored. Government to improve access AFDS would strongly support: community and organisation to interpreting. currently provides subsidised including: interpreting services through • A Federal Government subsidy In our submission we said the National Auslan Interpreter and funding program, that • Sustaining leadership and ‘The Federal Government Booking and Payment Service would enable Auslan succession planning with an acknowledged Auslan as a (NABS) and the Auslan For interpreters to be provided emphasis on developing deaf ‘community language other Employment (AFE) program. at public events, professional leadership than English’ in 1987 and 1991. 2 3
THE VICDEAF QUIZ: PHILIP WATERS Name: Philip Waters capacity at an education education. The old fashioned institution for deaf people and rule of visiting their homes and Country: Nepal doing sociological research of hope that they are actually at how long in nepal : 6 months the deaf. home is still in use here! curRent job: Organisation Many hearing people here have VIDEO RELAY INTERPRETING Development Advisor What are the people like? (deaf and hearing…) no exposure to deaf people or ‘THE HUMAN EXPERIENCE’ qualifications: BA in Nepalese Sign Language, so Nepalese people are very By Worcester Polytechnics Institute Philosophy and Deaf Studies they believe that deaf people nice people but they are very are not capable of learning let Philip Waters (front, second from right) with and Vicdeaf previous jobs in australia: negative towards their own a group of Deaf Nepalese. Philip’s partner, alone reading or writing. 90% of Elena is on the left. Business Analyst and Part time country. Most of them have no In December 2006 the Victorian Deaf Society Nepalese people live in remote Auslan teacher. education, and many earn less outlined a case to government for a Video villages that are 2 or 3 or more than US$1 per day. days treks to reach, as there Relay Interpreting (VRI) service. The VRI service Why did you go overseas? would be particularly aimed at improving access are often no roads. This makes give to people who wish to What do you hope to What is the deaf population for people from rural communities to Auslan it even harder for NFDH to work in the same country achieve? in your country? interpreters through the use of information reach those villages to find and as you? I love to travel and gain new According to NFDH, there were educate those deaf people. communication technology. Do lots of research, and contact experiences and make new 192,000 deaf people in Nepal in lots of people. Ask for advice Often the experience of introducing new friends. I hope to make Nepal a 2001. What is the language from those who have worked technology is more difficult as the behavioural better place for deaf people. there? Spoken and signed… overseas. Voluntary Service and attitudinal factors that come into play What is it like there for have you mastered it yet? Overseas is a good organisation Can you tell us a little from the range of key stakeholders are not deaf people? (Education, The sign language used here to get support from. If you don’t about your work and understood. Given the experience of overseas technology, attitudes towards want to work in Nepal, find a what is a typical day like is called Nepali Sign Language research into VRI services, it became clear that deaf people etc) country or two that you want to for you? (NSL) and it has taken me months research of broader human experience was Put simply, it is very difficult to learn it. It has only been go to and focus on them. Keep required for better implementation in Victoria. I am an organisational for deaf people to achieve recently that I have been able to your work limited to what you delevopment advisor for the anything in their lives due to communicate with them fully CAN do, because there will be so In April 2008 we were pleased to welcome and Nepal Federation of Deaf the enormous oppression they in NSL. many things that need doing but sponsor three students; Karyn Gottardi, Cara and Hard of Hearing (NFDH). experience every day. Out of you cannot do them all. Schafer and Tyler Waterman from Worcester Currently, I am working on the the 192,000 deaf people, only Polytechnics Institute in Massachusetts, USA What is the best and Strategy Plan and developing 6,000 deaf people attend school. worst thing about living What do you miss most who began their research on the Video Relay the staff policy. NFDH is the There are 18 schools for deaf overseas? about Australia? Interpreting Project. umbrella organisation just people, all but two are primary The best thing is to have the Samboy Salt and Vinegar chips! They worked ‘on site’ at Vicdeaf and were in like Deaf Australia (formerly schools and the two schools that priviledge to meet the Nepali More seriously, my friends and contact with members of the community as Australian Assciation of the cater for high school students deaf people and talk to them. family. Many of them have they researched the ‘human experience’ of Deaf), and has 25 district only have year levels up to year The worst thing is that there are recently married, have become Video Relay Interpreting in the USA and UK and members. It was founded in 1995 10. The majority of the 6000 no Samboys Salt and Vinegar engaged or have had babies! expectations here in Victoria. and has a fully deaf represented deaf people who were lucky chips! Luckily there is internet (dial up board. A typical day in the office enough to receieve an education only though) here that I can use Their report was completed in May 2008. With is a 10am – 5pm shift juggling completed Grade 6. Are there any other to keep up to date by looking at State Government support VRI has great all sorts of jobs and learning However, education is improving Australians in your area? photos on Facebook! potential to improve access to interpreters about Nepalese culture. I am also a VSO (Voluntary Service and this year, 13 students I am living here with my particularly in regional Victoria where it is Overseas) volunteer. VSO greatly finished their SLC (equalivent to partner Elena (who is also needed most. supports me and my activities our VCE), a record number. volunteering here with Handicap by providing training and a small International), and there are a monetary grant to us. As for technology, there is almost couple of Aussies working with none! No TTYs, no flashing her. There is a sizeable Aussie What are your career lights, no Relay Service. But community here but we have not goals? they have started to use mobile mixed with them much. phones for SMS’s. Not all of The next step in my career goals them have mobiles due to their would be to work in a teaching What advice would you economic situation or their 4 5
ACCESS TO INTERPRETERS - YOUR RIGHTS At Vicdeaf we receive a lot be carefully selected to match interpreting service is provided There are many communication State of Victoria Charter belief, marital status, sexuality of calls and emails about each assignment. An interpreter to Deaf people. This is further barriers in society that make it of Human Rights and and industrial activity. interpreting: who has to pay for may work for a Deaf client on a clarified by the Disability challenging for Deaf people Responsibilities (2006) the interpreter? Why won’t my regular basis in a classroom, but Discrimination Act which to fully participate and achieve State of Victoria Equal What is Disability Bank pay for an interpreter? So may not be the right interpreter states that providing an actual equality due to their different Opportunity Act Amendment Discrimination? we thought it might be useful in a different situation requiring physical interpreting service communication mode. By (2007) The Disability Discrimination to summarise some of the different skills; for example, to a Deaf person is not the asserting the right to have an Act 1992 was set up to prevent information that we explain to interpreting at a staff meeting, or only consideration, but also appropriate interpreter present United Nations Convention on the Rights of Persons with discrimination on the ground people regularly. There is also a medical appointment. that such a service cannot be when there is a legitimate of a person’s disability in an Information Sheet here at provided in an unfair manner, need, we break down these Disabilities (2007) All of us as residents of Victoria many areas of public life. Vicdeaf if you need a copy to or on unfavourable terms and communication barriers and ASLIA Interpreter Code of Ethics These include employment, give to organisations that you are responsible and are required conditions.³ For example, if a challenge the community to be Victorian State Disability Plan to ensure Deaf people can education, access to premises work with. hospital organises an interpreter as inclusive as they set out to be. 2002-2012 and access to goods, services access services, participate in who cannot understand your employment and education in Don’t forget to access ‘Auslan and facilities. Your right to a good communication style, you can For more information interpreter explained the same way that everyone else request a change for further for Employment’ with funding Disability discrimination about access, rights and does. These responsibilities and appointments. If you are refused for Interpreting, Deaf Awareness happens when people with a Deaf people have the right to responsibilities please requirements are now supported a change of interpreter, this is an Training for colleagues in your disability are treated less fairly full and proper communication contact the Information by documentation: inappropriate reaction to your workplace and Auslan training people without a disability. access; this is in line with the Team at Vicdeaf: need to access full, fluent and for colleagues. Victorian Government’s aim to • The Disability Discrimination rai@vicdeaf.com.au appropriate communication. For more information: build inclusive communities and Act, and To find out more information go by improving accessibility: to their website: Human Rights and Equal • The Disability Standards in A Deaf person is not expected Your Rights explained Opportunity Commission ‘Building inclusive communities to pay for their own interpreter http://www.jobaccess.gov. http://www.humanrights.gov. Education, Your rights means strengthening when accessing goods or au/JOAC/ServiceProviders/ au/ communities so that people • Disability Standards in Public services. Many agencies, such Assisting_employers/Financial_ Everyone has the right to live in with a disability have the same Transport and as businesses, Commonwealth, help_and_wages/Auslan_For_ their community where they are Disability Discrimination Legal opportunities as all other State and Local Government Employment/ treated fairly, equally and are Service citizens of Victoria to participate • The Victorian Charter for services, have a clear legal valued. Everyone has the right http://www.communitylaw.org. Human rights and moral mandate to provide Related Legislation and to be able to go about their au/ddls/ in the life of the community – socially, economically, culturally, interpreters to Deaf people and Documentation: everyday life without feeling The cost of interpreting and to pay for this service. scared or uncomfortable. That Victorian Equal Opportunity politically and spiritually. The access cannot be raised as an United Nations Universal and Human Rights Commission Government will lead by includes you. issue for denying the service, or The Deaf person’s right to Declaration of Human Rights http://www example, building more inclusive for providing a service of lesser (1948) humanrightscommission. vic.gov. choose a specific or preferred What is Discrimination? communities by improving the quality unless ‘unjustifiable au/ interpreter increases their accessibility and responsiveness hardship’² can be demonstrated Disability Discrimination Act Discrimination means treating capacity to access a service. In of public services and making as a legitimate argument. (1992) someone unfairly or unfavourably Victoria, the Equal Opportunity them more inclusive of people That means organisations and because of something about Act states that it could be seen Disability Standards in Education with a disability. ‘ businesses have to prove they them, their sex or race or age. as discriminatory for a Deaf (2006) can’t afford to provide access in person to engage a service Under the Equal Opportunity Act The full and equal participation Disability Standards in Access 1995 (Vic), it is against the law to of Deaf people in society relies any way. that refuses to agree with their to Public Transport (2004) discriminate against someone heavily on the ability to access requests.4 These basic choices This means most businesses, should be given to all Deaf State of Victoria Equal because of their: race, gender, appropriate interpreters in agencies and organisations age, disability, religion, political different settings. Every Deaf people in order to facilitate the Opportunity Act (1995) must ensure that at all times, an process of social inclusion and person has many needs and that appropriate, good quality means interpreters need to participation. 1 Victorian State Disability Plan 2002-2012, pg 11. 3 ibid, Section 24-1 (a,b,c) 2 Disability Discrimination Act 1992, Section 11, 4 Equal Opportunity Act 1995, Section 42-1(b) 6 7
THE GRIMSTONES After 18 months and Why the Grimstones? What How long did it take course I make mistakes all the paint-spattered artist’s easel. approximately 2200 hours made you come up with for you to set up The time. I had to chuck out three Like the locals, who were already of preparation, Asphyxia, a this idea? Grimstones from paper heads (each one taking hours to gathering, I was entranced. As renowned deaf circus performer to the actual show - pre make) before I was happy with the sun went down, he brought I enjoyed performing my first brought the Grimstone family production, the writing of the one I used for the mother out his marionettes, a cranky puppet show, ‘The Paint Factory’, the script, the design of out into the world. The Gothic and felt I had another show in in the family. Along the way I grungy artist and an alcoholic props, rehearsals and so family consisting of Martha, me. For me it’s like getting to have learnt so much - it’s been musician. on? Mortimer, Velvetta, Elcho and play with dolls (which I’ve never an amazing journey for me, Crumpet, have been brought to I began the project on the first and I now have carpentry skills I What amazed me was these really grown out of) while getting life through careful craftsmanship day of 2007; last year I worked never had, I learnt more about two tiny people came to life, paid for it - such a wonderful and puppetry. about 25-30 hours a week, and electricity as I wired lights into expressed so much character vocation. I have always had some this year it’s been more like the giant books, and I’ve picked and personality that I believed in rather gothic tendencies and The Grimstones is a three part 40 hours a week. It has been up many techniques for making them – and yet they were made after watching a stream of gothic puppetry show which has just a mammoth job, and keeps miniature things look real - part roughly of blocks of wood and and magical movies such as The started showing in Melbourne, growing bigger and bigger. The of the secret is in ‘ageing’ them papier mache. What captured Addams Family, Corpse Bride, and will eventually tour around props are incredibly detailed and so they look a bit damaged. me even more was that this was and Harry Potter, it came to me Australia. Involved with the I like to take my time to make a busking act with no voice, no how much I would enjoy making Grimstones are two ‘story-tellers’ sure I’m happy with everything. The rehearsal process has also text and yet I was in the midst some really gothic puppets. And who are also the puppeteers. This can mean spending hours been huge, especially for the of a large, tight crowd gathered so… The Grimstones were born. Asphyxia will be telling the story and hours on a tiny detail like a other performer, Paula Dowse, simply by the magic of watching in Auslan and her assistant, Paula I decided to begin working on puppet’s hand, which you may who is also an Auslan interpreter. him set his stage. As a Deaf Dowse will be the ‘voice’. the story immediately, so that I not see clearly from the stage She’s had to learn to operate performer, I’ve seen very few could create marionettes that but it helps add to the life- puppets from scratch, which is a silent street acts that are able to Here, Asphyxia answers a few likeness of the puppets. huge task, with the pressure of draw an audience, and this alone would work with the story. I questions. performance deadlines hanging fascinated me. booked in a session with my friend Kelly Parry, who has now I made all the marionettes over her. She’s done a miraculous myself, and it’s been a major job and we’ve also discovered Of course, I stayed behind after become one of the directors for learning curve to work out how what a wonderful clown the act had long finished and the show. She had the idea of to sculpt and create heads that performer she is on the stage. spoke with the man who created using giant books, and that really can withstand years of being this magic and this is how I got inspired me. I started dreaming dropped, stepped on and What made you get into into puppetry. and sketching, and it all came from there. all sorts of nasty treatment. puppetry? You’d be amazed - even stage To find out more about Asphyxia I was backpacking through or The Grimstones, please visit Originally it was just going to be managers, with the best of Guatemala and in the tiny her website a small act to provide something intentions, sometimes step town of Panajachal, I found new for the festivals I perform at, on my puppets! I have other www.asphyxia.com.au a man with long dreadlocks but I didn’t anticipate how much acts I’ve made that I’m still screwing together a miniature interest there would be in the performing ten years later, so I‘ve park bench. He placed it on a show. Now we are booking in put a lot of effort into ensuring black cloth he’d laid out on the theatre seasons around Australia. that The Grimstones marionettes side of the main street, next and set are likely to go that kind to a miniature street lamp, an of distance - not easy. And of overflowing rubbish bin and a 8 9
HEARING AWARENESS WEEK 2008 Vicdeaf at the Melbourne International Sunday 24 to Saturday 30 August Flower and Garden Show David Oliver Deafness Forum’s Hearing Awareness Week theme for 2008 is: One in six Australians – it’s more common than you think. 2008 is the time to get the message out to the public at large Did you know that more than • Deafness is invisible • Hearing aids are a great help Despite some of the worst a variety of information and 3.55 million Australians have weather in the shows history, we material associated with Vicdeaf. some form of hearing loss and • Tell others when you can’t hear • Try learning a new language - had a great time at this year’s that number will increase to one them well Auslan Flower & Garden Show. State Trustees provided funding in four by 2050? support for this venture so that • Having trouble hearing? • Treat your hearing with care Why were we there? Well we we could purchase the show- Have a hearing test today This year, the Deafness Forum For more information, event had a few reasons to be at the bags with our logo on them, will be focusing on a number of • Shouting won’t help me hear details and fact sheets, please show. Firstly, we were able to and they came along too to messages to reach out into the you better visit the Hearing Awareness raise the community’s awareness help hand out the bags and community. These are: Week website of Vicdeaf and its role in working information. • There’s nothing wrong with with Deaf and hard of hearing Niaz Burhanuddin, Rebecca Adam and James Blyth • Hearing loss is frequently having a hearing loss www.hearingawarenessweek.org.au Victorians. We were located right in front of misunderstood the fountain in front of the Royal Secondly, we were able to run Exhibition Buildings, and our a competition that nearly 7000 host was Savewater! Alliance – a people entered and that has group of water companies and provided us with a whole new related service providers. We ran A PERFECT (DEAF) WORLD group of interested Victorians to the competition for them and keep in touch with and who will the prize was a $4500 voucher for Vicdeaf Staff were asked what home and public use especially in places such as hopefully become members and a rain water tank and irrigation would make a perfect world for train stations, airports and supporters. products plus installation. • Auslan interpreting on all news major shopping malls. Deaf and hard of hearing people services every day not just one We had great support from It was a very worthwhile five days. in Victoria. They were asked to • Staff at public venues to tv news service a week. volunteers including board and We had interpreters available be realistic; using whatever is understand how to work the available worldwide or in other • Captioned movies at all local staff members during the five and quite a few deaf people loop systems day show and we distributed came and spoke to us, as well states. movie theatres at least once a week for all new releases. • Staff at every hotel and hospital 9000 show bags containing as many interested members In this issue, we will focus on reception to understand of the public asking a variety of the top six for media and public • Deaf TV shows on major TV how to communicate with questions. venues. Last issue, we showed channels. deaf and hard of hearing the top six for technology and for customers. Have alternative the next two issues, we will focus Public venues communication modes ready to on language & interpreters and • Compulsory text (real enable ease of communication health/medicine & education. time captioning public eg. laptop computer. announcements) and/or visual Media • A deaf liaison unit in all police announcements at all public stations and hospitals and • 24 hour captioning on TV transport venues, airports, at other emergency services public forums and sporting • One channel dedicated for where access to interpreters is events to alert passengers/ Deaf, with all sort of programs a right, not a privilege… audience/crowds of changes to including news and current services and emergencies. • Public TTYs at all train stations affairs and soapies in Auslan! in Melbourne and rural areas. • Compulsory captioning for • Emergency evacuation flashing all films, videos, DVDs for both lights in all public venues, 10 11
UNSPEAKABLE 2008 Erin Davidson I’d like to take this opportunity The event raised over $2,000 for by the lovely interpreter, Nic to thank everybody who helped Vicdeaf, and this would not have Maher. Last but not least, thank make the inaugural Unspeakable been possible if it had not been you to everybody who bought a a sell-out success! Firstly to for so many people volunteering ticket and attended on the night the major sponsors – Gasworks their time and skills behind the – I hope you enjoyed the show. and their Art of Difference scenes, including the performers program, Sundowners 7/85 themselves. Sam Wills, Asphyxia, The money raised will be put Masters Association and Sema Sammy J and Heath McIvor toward Vicdeaf’s Community Group. Thank you also to donors ensured the audience – both Grants Program. It would of the raffle prizes – Punt Hill Deaf and hearing alike, were be great to see more Deaf Apartments, The Pier Restaurant kept laughing throughout the performers in future productions. and Randall’s Wine. show, and what an honour it was Thank you once again and I hope to have Gold Logie nominee to see you all at Unspeakable Adam Hills as MC accompanied 2009! Sammy J Sam Wills, Asphyxia Erin Davidson and Adam Hills Photo by Mark Peterson Photo by Mark Peterson www.corleve.com www.corleve.com Victorian Deaf Society Level 4, 340 Albert Street, East Melbourne 3002 TTY: 03 9473 1199; Voice: 03 9473 1111; Fax: 03 9473 1122 Email: info@vicdeaf.com.au Toll-free for country people, TTY: 1300 780 235; Voice: 1300 780 225 Website: www.vicdeaf.com.au Vicdeaf office hours: 9:00am to 5:00pm Regional offices: Ballarat, Bendigo, Geelong, Sale and Wangaratta Patron: Professor David de Kretser, AO and Mrs. Jan de Kretser PRINTED ON 100% RECYLED PAPER 12 13
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