COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
travelcourier.ca

                                                                  ®
                                                   February 20, 2020

                                       Where to travel
                                         in 2020 with

                                     COLLETTE

                                                              +
                                            EUROPE & RIVER CRUISE

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
the lede

                          Francois Baltus Languedoc, CEO,
                             Martinique Tourism Authority;
                                 Muriel Wiltord, director of
                             Americas, Martinique Tourism
                              Authority; Ingrid Labeau, co-
                             ordinator, Martinique Tourism
                                Authority; Deborah Coffre,
                         representative, Tourism Authority
                              of the Islands of Guadeloupe;
                              Dimitri Derigent, Martinique
                          Tourism Authority; Patricia Azor,
                         director, Tourism Authority of the
                                     Islands of Guadeloupe.

                  CARIBBEAN VIBE, Welcome to
                                  Guadeloupe
                  FRENCH FLAIR and Martinique
                  ashley rochefort                               infrastructure, and European level health
                                                                 care. But the Isle of Flowers is really a
                                                                                                              would help them sell the destinations.
                                                                                                              “There are still a few people who say
                                                                 cultural destination.                        they’ve been to the other islands and I
                  A Caribbean vibe with                             “It’s not just the beautiful beaches,     want to try something different, but flying
                  French flair, sister islands,                  palm trees, and nature, we have a lot        is the issue because people from Toronto,
                                                                 of culture to share too,” explained          no surprise, want a direct flight,” said
                  Guadeloupe and Martinique,                     Francois. “A thriving arts scene, incred-    Michelle Green, travel designer, Travel
                  welcomed travel agents,                        ible architecture, gastronomy, and the       Edge. “They’re both beautiful islands, a
                                                                 best rum in the world are really the         little more laid-back and not as commer-
                  partners and guests to the                     elements that make us different.”            cialized as other Caribbean destinations,
                  French Caribbean Sensations                       Part of the mission in visiting           and I think a direct flight would make a
                                                                 Canada was to push Air Canada                big impact on clients travelling there.”
                  show in Toronto last week                      for direct flights from Toronto to               Guadeloupe has an ambitious goal of
                  at Hotel X.                                    Martinique and Guadeloupe. The               increasing Canadian visitors in 2020.
                                                                 Canadian market is growing with Air              “Right now we have 29,000 passen-
                      Celebrating two islands in one room,       Canada and Air Transat, combined,            gers from Montreal to Guadeloupe,”
                  the tourist boards, along with suppliers       adding 11,000 more seats in 2020.            said Patricia Azor, director, Tourism
                  like Club Med, Air Canada, Air Canada          Currently, Ontarians must catch early        Authority of the Islands of Guadeloupe.
                  Vacations, and cruising partners were on       connecting flight through Montreal.          “But we want to see a 20% increase
                  hand to provide information to agents          Francois is hoping that will change in       within the next year and industry event
                  about these destinations that are grow-        the next year or two, “we know already       like this one will help us reach that goal.”
                  ing in popularity.                             that Ontario is the second largest               For agents interested in selling
                      The CEO of the Martinique Tourism          market in Canada for Martinique,             Martinique and Guadeloupe, ACV
                  Authority, Francois Baltus Languedoc,          so it does make sense that we get a          is offering two times the ACV & ME
                  travelled from Martinique just to meet         direct flight because there is a huge        rewards points on any new package
                  the agents in Toronto and tell them what       potential in Ontario.”                       bookings made to Martinique and
                  makes Martinique so special. He describes         Travel agents in attendance echoed        Guadeloupe between Feb. 12-28 for
                  it as a worry-free destination – safe, solid   the idea that a direct flight from Toronto   travel through April 30. tc

                  2 travelcourier.ca | february 20, 2020

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
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                                                                                                                                                                for digital extras

             G PREMIERES NEW AGENT                                                                                                              about the target Journeys
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             Travel agents should get their sea legs
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             to spend time onboard Carnival ships                     and transformed the shipboard prod-                      rooms and deck areas. Specially priced
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             number of ship tours by 25% to 200 – cov-                in early 2020, Carnival Radiance in the                  training sessions while sailing as a guest
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                With the introduction of the totally                     Ship tours are offered free of charge                    Agents interested in taking a tour
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             TRAVEL

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
COVER STORY

                       Collette’s                                 I
                                                                           f there’s one thing Collette has learned
                                                                           during its 102-year tenure as a travel
                                                                           provider, it’s that bigger isn’t necessar-

                      bucket list
                                                                           ily better. That’s why a key focus for the
                                                                  Pawtucket, Rhode Island-headquartered com-
                                                                  pany is its small group Explorations product,
                                                                  where trip sizes range from 14-24 travellers,

                     worthy trips
                                                                  opening the door to more intimate opportun-
                                                                  ities in a destination.

                                                                  Collette president Jaclyn Leibl-Cote says
                                                                  being able to cater to experiential experiences
                                                                  gives travel agents the potential to grow
                                       STORY BY ANN RUPPENSTEIN   their client base.

                                                                  “There aren’t a lot of small group tour operators,
                                                                  barely any that are preferred or in the travel
                                                                  agent space – a lot of them are direct-to-con-
                                                                  sumer organizations that sell a lot. That’s a huge
                                                                  opportunity for travel agents to take market share
                                                                  from those direct-to-consumer companies and be
                                                                  able to see and have happy travellers who want to
                                                                  come back because it’s a great in-depth experi-
                                                                  ence,” she tells Travel Courier. “You can really
                                                                  find new customers that they can have as repeat
                                                                  customers who are going and doing this more
                                                                  experiential type of travel that they didn’t even
                                                                  realize existed.”

                                                                  Whether it’s walking through remote lush green
                                                                  jungles of Costa Rica or leading a dog sled team
                                                                  across the snowy landscape in Finland, the
                                                                  itineraries provide access to unique places and
                                                                  intimate experiences larger groups may not be
                                                                  able to access.

           6 travelcourier.ca | february 20, 2020

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
company that’s going to provide the service and the
                                                                              experience that they’re looking for.”

                                                                              In order to better sell the product, she says it’s
                                                                              important to know what sets Collette apart from the
                                                                              competition. Among the main differentiators is the
                                                                              consistency of the product.

                                                                              “A lot of times you have tour companies that can
                                                                              come in at a great price and show a very good prod-
                                                                              uct, but what you don’t realize is they may bookend
                                                                              their hotels,” she says. “The first hotel and the last
                                                                              hotel are going to be really ‘wow’ hotels, and they
                                                                              might go a little lower quality in the middle because
                                                                              what you’re going to remember is the beginning and
                                                                              the end. What we provide is definite consistency in
                                                                              the tour product.”
      “The exotic destinations are a likely match for that, but also
      people are looking for smaller groups in the guided travel space        Another pillar is the value of the product offered.
      so expanding in Europe is definitely something that makes sense
      for us,” she adds.                                                      “On a 10-day itinerary, we average two options that
                                                                              people can purchase above and beyond that during
      As for the role of travel agents, she says they are the key to help     free time – other tour companies average anywhere
      clients decipher all the available options and to match them with       from six to 10 options to be sold and when you look
      what best suits their needs and interests.                              at the options that we’re selling, we include a lot of
                                                                              that stuff. It really is value for money.”
      “The Internet has been a great tool for people to have informa-
      tion at their fingertips, but it’s also too much information that       Finally, she says they have continued to innovate in
      sometimes people don’t even know where the truth lies or it just        the ways they create choice, flexibility and personal-
      becomes so consuming trying to figure out of all the 30 sites that      ization on tour, including e-vouchers for Uber trips
      you looked at, what you then should do,” she says. “I think the         on select itineraries to offer travellers the freedom to
      travel agent community helps to narrow the focus for consumers          explore at their leisure.
      and travellers, wherever it is they’re looking to go to, whether it’s
      Europe, North America, South Pacific, and really understanding          “Over 75% of our tour itineraries have what we call
      what is it that they’re looking to get out of a trip and then being     choice on tour, where people can choose how they
      able to work with them and place them with the right travel
                                                                                                               continued on page 8

                                                                                            february 20, 2020 | travelcourier.ca 7 9

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continued from page 7

           want to spend their mornings or their afternoon or their day,” she
           says. “This is just a hypothetical example, in Paris you could either
           do The Louvre or Versailles, it’s your choice. Some people may hate
           museums, and they don’t want to go, but you force them to.”

           SO, FOR CLIENTS READY TO JUMP INTO
           TRAVEL, HERE’S A LOOK AT WHERE TO
           TRAVEL IN 2020 WITH COLLETTE:

           Say bonjour to France

           “My pick is the Journey Through Southern France tour, part of our
           small group Explorations brand. I mean seriously: French wine,
           fine dining, truffle hunting and meandering through some of the
           greatest wine valleys and appellations in the world. This is a true
           sensory adventure! The Guggenheim of wine. I had the supreme
           pleasure of taking this tour last fall. My highlight had to be truffle
           hunting with celebrated chef Marc Larrue followed by lunch he
           made in his centuries-old home in the hills of Saint-Rémy-de-
           Provence. Nothing like it. Say no more. Mic-drop.”

                              — Brett Walker, General Manager Canada, Collette

           “We’re seeing a significant trend in guests who are interested in
           France. It’s incredibly diverse in terms of the experiences that it
           offers from visiting Normandy, to relaxing on the beach, to taking
           part in the Bordeaux wine region. The history that it offers, eclectic
           options for food and wine, as well as its rise in popularity, make it a
           top destination for the upcoming year.”

                              — Diana Ditto, Director of Product Design, Collette

           Walk like an Egyptian

           “I will be bit biased, as we did this tour last year, but Treasures of
           Egypt is one that continues to spark great interest and desire for
           many people, and it’s a must-see and -do. Travelling to Egypt was
           high on my list for many years. Our Collette itinerary and pace was
           excellent throughout the tour. Spending time at the Pyramids of
           Giza, then combining it with a four-night river cruise on the Nile
           and then visiting the Valleys of the Kings and Queens in Luxor
           made this tour spectacular. In addition, sailing to the oasis of
           Kitchener Island aboard a felucca (wooden sailboat) was also a high-
           light reel moment. I strongly believe we will continue to see signifi-
           cant growth with this destination in 2020, as Egypt is a remarkable
           country with a fascinating history and story that accompanies it.”

                             — George Christakis, Head of Sales Canada, Collette     region every 10 years, but that’s definitely a big theme
                                                                                     we’re going to see this year. For me, I actually did the
           Feel the passion at play                                                  Oberammergau tour back in 1990, so I would defin-
                                                                                     itely go back because it’s a great region for all the other
           “The big thing for this year, which has been in the making for years      places that it goes to, as well as Oberammergau. It’s just
           is the Oberammergau Passion Play, so that happens every 10 years,         a great part of the world.”
           and we sell a lot of that, so that’s been selling for the last couple
           of years. It’s not new in the sense that we participate and sell this                        — Jaclyn Leibl-Cote, President, Collette

           8 travelcourier.ca | february 20, 2020

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
Discover Costa Rica

                                                                   “Costa Rica continues to be a top destination for Canadian travel-
                                                                   lers who have a rich passion for nature, animals, and the jungle.”

                                                                                             — Diana Ditto, Director of Product Design

                                                                   “Out of the Canadian market, small group travel is very strong. The
                                                                   tours that we have like Costa Rica and those destinations, you see
                                                                   a lot of the Canadian market that is interested in that small guided
                                                                   travel experience. So, we definitely see that out of there.”

                                                                                                 — Jaclyn Leibl-Cote, President, Collette

      Head Downunder                                               Cross off a new destination

      “The recent bushfires in Australia were tragic, and the      “We launched Russia for this year, we launched a new Patagonia
      impact on the natural landscape, wildlife and people         tour product for this year, we have Egypt and Jordan that we
      can’t be understated. It was horrible to see what was        launched for this year. Patagonia just looks breathtaking, and that
      happening, and selfishly, I can’t help but recall the        tour is well paced. I just think that being there would be awesome.
      amazing time I had travelling Downunder. This was            That or Russia. You know St. Petersburg in Moscow, I just think to
      my ultimate adventure. We need to encourage people           be travelling by train and all of that would be pretty neat.”
      to travel to this incredible country. The great news is
      we have just come up with a new small group tour to                                        — Jaclyn Leibl-Cote, President, Collette
      the South Pacific: Australia & New Zealand Uncovered.
      This tour is now on my Bucket List. Secondary visits
      are on the rise, whereby by travellers want to revisit
      places to take a deeper dive to connect and experience
                                                                           Agents’ Choice:
      more of the antiquities, culture and flavour of their
      favourite country.”
                                                                           Let the good times roll
              — Ron Lonsdale, Vice President of Canada, Collette
                                                                           with Collette
                                                                              As a primary sponsor of the 2020 Agents’ Choice
                                                                           Awards readership survey, presented by Canadian Travel
                                                                           Press, Travel Courier and PressToday, Collette is offering
                                                                           a delightful discovery tour through the sights, sounds,
                                                                           and tastes of “The Big Easy” on its six-day Spotlight to
                                                                           New Orleans tour for two.
                                                                              For a chance to win this prize – or others – simply
                                                                           take part in the Agents’ Choice Awards survey at
                                                                           travelpress.com/agentschoice.
                                                                           Closing date for voting in
                                                                           Agents’ Choice 2020 will
                                                                           be April 3.

                                                                                                    february 20, 2020 | travelcourier.ca 9

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COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
DESTINATION | BRITAIN/EUROPE

             DISCOVER COPENHAGEN,
             SCANDINAVIA WITH
             TRANSAT

             Transat will bring Scandinavia and its
             legendary charms closer to Canadian
             travellers this summer with two direct
             flights per week out of Montreal to
             Copenhagen, along with a selection of
             guided tours, packages and cruises that       accommodations are all taken care of.                                                Do you have clients that are a little
             highlight Nordic splendours.                     The first package, Denmark’s                                                   more ambitious? Try the second package,
                 Surrounded by the North Sea on one        Highlights, focuses on Denmark’s cul-                                             Capitals of the North, which lines up an
             side and the Baltic on the other, Scan-       tural heritage with a stop at the sublime                                         enchanting trio of urban expeditions.
             dinavia shines in the summertime. And,        ARoS modern art museum in Aarhus,                                                 Guests can explore the Oslo fjord by
             one of the world’s great design capitals,     and a chance to follow in the footsteps                                           kayak, marvel at the underground art gal-
             Copenhagen is renowned for its waterways      of Hans Christian Andersen in the                                                 lery of Stockholm’s subway, and indulge
             and green spaces, and as a place where        town of Odense, the Little Mermaid                                                in Nordic cuisine at Copenhagen’s hippest
             pedestrians and cyclists reign supreme.       author’s picturesque birthplace.                                                  wine bars… all on the same trip.
                 Transat packages include air tra-
             vel, transfers, accommodations and
             breakfasts, along with the Copenhagen         DISCOVER A LOCAL WAY OF LIFE WITH DHTOUR
             Card, providing access to more than
             80 top attractions.                           London and UK specialist DHTour is                                                Cam in Cambridge. Travellers can also
                 Also available is the 14-day Viking       inviting travellers to venture off the                                            visit a family-owned olive grove and
             Route in Denmark & Sweden guided              tourist trail on a Blue Roads, small                                              farm, while discovering Portugal, taste
             tour, including air travel, transfers,        coach, tour – allowing guests to get to                                           delicious wines in La Rioja in Northern
             accommodations, coach and ferry               the heart of destinations with genuine                                            Spain or discover local cheeses in the
             transport, and the services of an             local experiences.                                                                heart of the French Alps.
             experienced guide.                               A small group tour is a less intru-                                                Overnights are at traditional inns or
                 Transat is also offering two multi-city   sive way to travel with a more leisurely                                          boutique hotels with many admissions
             packages lasting nine or 11 days. Each        pace and offering more authentic                                                  and most meals included. A key ingredient
             features three destinations and zero          cultural experiences.                                                             is the experienced tour leader who tells
             hassles for travellers; they’ll be free to       DHTours’ “Secrets of Puglia” tour,                                             stories and knows the best places to view
             explore the essentials of Scandinavia         for instance, allows guests to browse                                             the sunset or sample the local catch. Tours
             at their own pace, but with no wor-           the stalls at Gallipoli’s famous fish                                             vary from three to 13 nights in England,
             ries when it comes to planning, since         market, while “Enchanting Eastern                                                 Scotland, Wales, Ireland, France, Tuscany,
             their itinerary, transportation and           England” features punting on the River                                            Sicily, Germany, Spain, Portugal, and more.

                                                            LUXURIOUS LONDON
                                                                                                                                                                     6 DAYS
                                                                                                                                                                     $
                                                                                                                                                                        3461    *

                                                           Transfers, 5 nights accommodations, guided tour of “London’s Hidden
                                                       Treasures”, Windsor, Oxford and London’s historic Pubs. Fast track ticket to the
                                                       London Eye, tickets to & Juliet, breakfast daily and sightseeing tour of London.

                                                       Call Toll Free 800 387 8850 or visit www.goway.com
                                                           *Per person, twin. Taxes included. Land only, airfare not includedd. TICO#1543989. 3284 Yonge Street, Toronto, ON.

             10 travelcourier.ca | february 20, 2020

0220PG10-11.indd 10                                                                                                                                                                 2020-02-14 4:28:38 PM
BRITAIN/EUROPE

      EUROPEAN TOURISM                               demonstrating the social and
      SECTOR DEFIES INCREASED                        cultural value in the region.
      GLOBAL RISKS                                       Montenegro, Turkey
                                                     and Lithuania registered
      According to the European Travel Com-          double-digit increases
      mission’s (ETC) latest quarterly “European     in tourist arrivals, while
      Tourism Trends and Prospects” report,          Portugal, Serbia Slovakia
      Europe enjoyed a healthy 4% increase in        and The Netherlands also
      tourist arrivals in 2019 compared to 2018.     outperformed the average.
         While the rate of expansion was             Montenegro’s 21% surge was
      slower than previous years across certain      shored-up by greater con-
      individual destinations, the overall           nectivity and infrastructure
      regional performance remains in positive       investment, while Turkey (+14%) is set to                          (+10%) performance, while the recent
      territory. Increasing numbers of tourist       invest heavily and diversify its tourism                           award of most “Accessible Tourist
      arrivals generate income and support           promotion activities throughout 2020                               Destination 2019” to Portugal (+7%)
      employment and investment in Europe,           with the aim of increasing the volume                              reflects the country’s efforts to promote
      not only acting as a catalyst for economic     and quality of tourists. Increased air                             accessible tourism.
      expansion, but also contributing to and        connectivity has helped Lithuania’s                                   Visa relaxation policies and bilateral
                                                                                                                        business relations between destinations
                                                                                                                        and source markets also continue to
      TRAFALGAR TEAMS UP WITH ‘1,000 PLACES’ AUTHOR                                                                     be key factors in encouraging travel,
                                                                                                                        particularly in Serbia (+7%).
      Trafalgar has introduced an exclusive          and experiences we will share.”                                    →https://etc-corporate.org/reports/
      one departure trip with Global Brand               Schultz is from Italian heritage and                             european-tourism-2019-trends-
      Ambassador and Author of the #1 New            lived in Florence for three years, making                            prospects-q4-2019
      York Times bestsellers 1,000 Places To         her an expert on the land of “La Dolce
      See Before You Die, Patricia Schultz.          Vita.” Also, with the launch of her new
         Taking place July 1-12, the 12-day          deluxe edition of the bestselling travel                           discover the Trafalgar difference.”
      Italy and Sicily with Patricia Schultz         book, 1,000 Places to See Before You Die,                             The trip starts in Venice on July
      custom-guided vacation will have               Italy’s splendour is showcased.                                    1 and ends in Palermo on July 12.
      clients exploring Italy and Sicily like            “We have been very fortunate to                                Highlights include a “Connect with
      never before. With limited spots up for        have Patricia as our Global Brand                                  Locals” experience where guests will
      grabs, agents are encouraged to secure         Ambassador with her over 30 years of                               visit Maria Marano’s wine farm and
      their clients’ spots quickly.                  experience as a veteran travel journal-                            enjoy a guided walking tour of the
         “Italy and Sicily have always had           ist and expert, and we are so thrilled                             estate and later enjoy homemade
      a special place in my heart, and this          to be offering our guests this once in                             appetizers accompanied by local wine
      itinerary was specifically curated to          a lifetime adventure with her,” says                               at a “Be My Guest” dinner. The trip
      connect with not only the destina-             Wolf Paunic, president of Trafalgar and                            will conclude with a special “Farewell
      tions, but the people and cultures             Costsaver Canada. “From our unforget-                              Dinner” with the Duke and Duchess of
      along the way,” says Schultz. “I feel very     table ‘Be My Guest’ experience hosted at                           Palma in their elegant home in Palazzo
      honoured for the opportunity to be             a vineyard on the slopes of Mount Etna                             Lanza Tomasi, an exclusive experience
      hosting such an immersive Trafalgar            to the ‘Local Specialist’ excursions,                              available only on this departure.
      trip and look forward to the memories          from Capri to Palermo, clients will                                →w ww.Trafalgar.com/en-ca

                                                                             2319 Fairview Street, Suite 609, Burlington, ON, L7R 2E3
                 Save
                    e 5%,, 10%
                             % orr 15%                                    Terms & Conditions: Tours are subject to availability. *Book by March 31 st, 2020. Valid on new bookings only.
                                                                              Please contact DHTour for the most up to date schedules, pricing, availability or to request brochure.
                 on select tours & dates*

                                            Small Group Touring Europe, UK, and Asia

                                                                                                                            february 20, 2020 | travelcourier.ca 11

0220PG10-11.indd 11                                                                                                                                                                        2020-02-14 4:28:18 PM
AIR

                                                               Sarah Riches, director of
                                                           commercial for Flair Airlines,
                                                           commented, “Our mission is to
                                                           make air travel accessible, afford-
                                                           able and desirable for all. Eastern
                                                           and Atlantic Canada have long
                                                           been plagued by high airfares and
                   FLAIR AIRLINES                          undesirable service. Simply put, they
                   EXPANDS EAST                            have been paying too much for too
                                                           little, and we believe it’s time for change.”   fares between Toronto and Saint
                   Flair Airlines reports its 2020 sum-        In addition to their new Atlantic           John from $79, including all taxes
                   mer schedule will expand service        routes, Flair has also relaunched service       and fees (limited seats available for
                   into Eastern and Atlantic Canada        between Calgary and Kelowna.                    a limited time).
                   starting in May.                            To celebrate their new summer                   The first new route commences
                      New destinations include Ottawa,     schedule and destinations, Flair is offer-      service on April 16 between Calgary
                   Saint John, NB, Charlottetown, PEI,     ing introductory one-way fares between          and Kelowna, followed by Toronto
                   as well as a return to Halifax.         Toronto and Ottawa starting at $59 and          to Halifax on May 14, Ottawa on
                                                                                                           June 16, Charlottetown on June 26,
                                                                                                           and Saint John on June 25.
                   AIRLINEPROS REPS                        AirlinePros Canada to oversee BSP                   Bookings are now available for
                   TAG GUATEMALA                           co-ordination in Canada.                        the newly announced routes for
                                                               Karl Müller, Canada director of             booking until Oct. 24.
                   AirlinePros Canada Inc. reports that    AirlinePros, commented, “Central                →w ww.flyflair.com
                   TAG Guatemala is now an active          America not only is a growing region
                   member of BSP Canada.                   for FIT and tourism-related travel, but
                      “TAG Airlines” has opted for mass    ongoing bilateral business activities, and      SWOOP ADDS PHOENIX
                   e-plating, so that all fully IATA-      the fact that Canada hosts a large immi-        BOUND ROUTE FROM YWG
                   registered travel organizations in      grant diaspora from Central America
                   Canada may start issuing tickets on     will be of special interest to those that       Swoop, Canada’s low-fare carrier and
                   5U e-stock. 5U can be booked in all     require ongoing regional connections            subsidiary of WestJet Airlines Ltd.,
                   major GDS systems such as Amadeus,      once arriving in that region. TAG               is now offering service to Phoenix-
                   Sabre and Apollo.                       Guatemala operates a growing route              Mesa Gateway Airport (AZA) from
                      At this time, 5U is progressively    network that is appealing, along with           Winnipeg Richardson International
                   introducing credit card acceptance      offering accessible published airfares.”        Airport (YWG).
                   (VI/MC) forms of payment via GDS            5U maintains a diversified route                It is Swoop’s first service to Ari-
                   systems in Canada. This is in addi-     network that connects Guatemala                 zona via Winnipeg.
                   tion to standard “cash” transactions.   with various destinations in Honduras,              The new non-stop route operates
                      Agents may claim 3% commission       El Salvador, Mexico and Belize.                 twice weekly bringing Canadians to
                   POS on 5U-operated flights with             Agents that may require further             the Phoenix/Mesa area. Flights will
                   5U-published fares.                     assistance can contact: tagairlines@air         operate through April 23.
                      TAG Airlines has appointed           linepros.ca or kmuller@airlinepros.com.         →w ww.FlySwoop.com

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                                                                                GowayAir                   or call 1-866-515-2874
                                                                                                                                               TICO #1543989

            12 travelcourier.ca | february 20, 2020

0220PG12.indd 12                                                                                                                                   2020-02-14 4:29:05 PM
DESTINATION | RIVER CRUISE

                                                        UNIWORLD COMBINES
                                                        CRUISE, LAND AND
                                                        TRAIN FOR 2021

                                                          Uniworld Boutique River Cruise
      JANN ARDEN TO HOST                                  Collection is introducing two new
      AVALON RIVER CRUISE                                 itineraries incorporating cruise, land
                                                          and train travel for 2021.
      Agents with clients who are fans of Jann                In partnership with Golden Eagle
      Arden have a huge treat in store – next             Luxury Trains, the two packages                        Uniworld’s new Cruise & Rail 2021 itiner-
      year the Canadian entertainer will                  will travel through Italy, Switzer-land,               aries later this month.
      be hosting a special sailing of Avalon              Austria and Slovenia. This offers clients                 The new itineraries include the
      Waterways’ Active & Discovery on the                the opportunity to explore a variety of                14-day Cruise & Rail: Milan, Venice &
      Rhine cruise departing May 25, 2021.                destinations across several countries                  the Swiss Alps that starts with a land
          As well as mingling with passengers,                                    in one journey,                portion in Milan, a round-trip cruise
      Arden will perform a private concert                                        combining major                from Venice and ends with a train trip
      on board and participate in a photo op and CD signing.                      cities with little-            to Zurich; and a 12-day Cruise & Rail:
          Arden acted as godmother of the Avalon ship Tranquility II              known destina-                 Venice & the Swiss Alps starting with a
      in 2015 and has hosted cruises in 2017 and 2019.                            tions. Agents will             train trip from the Zurich to Venice and
          “The Avalon river cruise experience is beyond special,” she             be able to start               then a round-trip cruise.
      says. “I was able to take my mom a few years before she passed              booking clients on             →w ww.uniworld.com
      away and it’s a memory I will always hold so very dear. Avalon’s
      attention to detail on every level truly makes the experience ‘the
      trip of a lifetime.’ Of course the fact that I get to bring a few mem-
      bers of my band and do a concert is simply the cherry on top.”
          The eight-day trip starts with an overnight stay onboard
      the Avalon Expression in Amsterdam before sailing on to
      Nijmegen, Dusseldorf, Cologne, Koblenz/Rudesheim and
      Mainz, before disembarking in Frankfurt, Germany.
          The cruise will be onboard the 166-passenger Avalon
      Expression, which was launched in 2013. The majority of
      accommodation is in the company’s signature Panorama
      suites: 200-square-foot staterooms featuring marble bath-
      rooms, wall-to-wall windows which open over two metres
                                                                                           ANCHOR YOURSELF
                                                                                                              AVALON
      wide, and window-facing beds – perfect for taking in the views
      of medieval towns and vineyards.
          The cruise is priced from $4,649 (excluding airfare), but
      travellers can save up to $600 per person if they book by
                                                                                                  to
      April 6 of this year.
          “We are so thrilled that Jann has chosen to sail with us                                    Stop       dreaming. Start saving.
      again,” says Stéphanie Bishop, managing director of Avalon’s
      parent company, the Globus family of brands, in Canada.
                                                                                                                     Book by March 9, 2020!
      “Our guests always tell us how much they love the fun and
      informal atmosphere on board.”
      →w ww.avalonwaterways.ca                                                                       FREE AIR
                                                                                               from select Canadian cities
                                                                                                                               +      SAVE
                                                                                                                                      per couple
                                                                                                                                                 $600
                                                                                                        on select 2020 Avalon Europe river cruises*
      CRYSTAL RIVER CRUISES
      RELEASES 2022 ITINERARIES                                                            www.Agentlingo.ca | Reservations: 800.268.1639
                                                                                      Inside Sales: 888.268.1928 | canadiangroups@globusfamily.ca
      Crystal River Cruises is set to take guests on journeys of
                                                                                                *For full terms & conditions, please visit Agentlingo.ca.
      cultural and historical discovery in 2022, exploring storybook                  3280 Bloor St. W, Centre Tower, Suite 400, Toronto, ON M8X 2X3, TICO#1893755/50015835
      villages, cosmopolitan international        continued on page 14

                                                                                                                     february 20, 2020 | travelcourier.ca 13

0220PG13-14.indd 13                                                                                                                                                     2020-02-14 4:32:22 PM
RIVER CRUISE

          continued from page 13
             hubs, and towns hosting rare events and      with careful thought given to
             decked in seasonal delights.                 the best ways to experience the
                 Crystal Bach, Crystal Debussy,           famous tulips in Holland; capital-
             Crystal Mahler and Crystal Ravel –           izing on cooler July weather along
             all-suite, all-balcony sister ships –        Dutch and Belgian waterways,
             will offer itineraries from seven to 10      when the crowds are calmer; the
             nights. Crystal River’s 2022 itineraries     beautiful spectacle of seeing the
             are available for booking and published      decennial Floriade International
             on crystalcruises.com.                       Horticultural Expo just outside
                 Throughout the roster of 2022 voyages,   of Amsterdam; and the rich Jewish and       Southeast Europe” itinerary, featur-
             Crystal’s focus remains on the overall       culinary cultures in select destinations.   ing maiden ports Vidin, Bulgaria
             guest experience during their voyage,           New in 2022 are a “Treasures of          and Giurgiu, Romania, and a “Joyous
                                                                                                                Danube” holiday voyage
                                                                                                                round-trip from Vienna,
                                                                                                                highlighting the Christmas
                                                                                                                markets of the region. Every
                                                                                                                itinerary features at least
                                                                                                                two overnight stays – some
                                                                                                                as many as four – allowing
                                                                                                                guests to explore destina-
                                                                                                                tions in varying and ways and
                                                                                                                venture beyond the ports for
                                                                                                                greater discoveries.
                                                                                                                    With more seven-night
                                                                                                                itineraries than ever – includ-
                                                                                                                ing roundtrip options from
                                                                                                                convenient air travel hubs
                                                                                                                Vienna and Amsterdam –
                                                                                                                many Crystal River Cruises’
                                                                                                                2022 sailings are also com-
                                                                                                                binable for longer vacations.
                                                                                                                Two May itineraries aboard
                                                                                                                Crystal Ravel, “Treasures
                                                                                                                of Southeast Europe” and
                                                                                                                ”Delightful Danube” can
                                                                                                                be combined for a 14-night
                                                                                                                voyage between Vilshofen
                                                                                                                and Giurgiu, while Crystal
                                                                                                                Bach’s July and August
                                      Elevating All-Inclusive                                                   “Dutch & Belgian Waterways”
                                                                                                                and either “Legendary Rhine”

                              LUXURY RIVER CRUISING                                                             (westbound) or “Romantic
                                                                                                                Rhine” (eastbound) cruises
                                                                                                                can create five-country,
                                      to an entirely new level.                                                 14-night voyages between
                                                                                                                Amsterdam and Basel.
                          One-of-a-kind, award-winning ships | The most all-inclusive amenities                     Crystal’s pre- and post-
                                 Outstanding service | Delicious farm-to-table cuisine                          cruise Extended Land
                                                                                                                Programs expand Crystal
                                    FOR MORE INFORMATION OR TO BOOK, CALL 800-733-7820                          vacations ashore with options
                                         OR VISIT US ONLINE AT WWW.UNIWORLD.COM.                                in Prague and Zurich show-
                                                                                                                casing the most fascinating
                                                                                                                points of culture and history.
                                                                                                                →w ww.crystalcruises.com

             14 travelcourier.ca | february 20, 2020

0220PG13-14.indd 14                                                                                                                  2020-02-14 4:34:00 PM
TRAVEL BEST

                   JOBS
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                 visit TravelBestJobs.com                                                                                ELEVATE YOUR CAREER
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                                                                                                                                                                         february 20, 2020 | travelcourier.ca 15

0220PG15.indd 15                                                                                                                                                                                         2/14/2020 12:46:15 PM
AGENTS’                         TAKE ON 'THE BIG EASY'

                                                 2020
                        CHOICE                          WITH COLLETTE
                        READERSHIP SURVEY

                                                         Vote for your favourite destinations, suppliers, brands, and
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                                                            ■ One-week boutique river cruise by Uniworld
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                                                              to any WestJet destination

0220PG16.indd 18
AC2020_TC_sponsors_fullpage.indd 1                                                                                      2/14/2020 3:18:41
                                                                                                                        2020-01-24 12:47:10
                                                                                                                                          PMPM
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