COLLETTE Where to travel in 2020 with - EUROPE & RIVER CRUISE - TravelPress
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travelcourier.ca ® February 20, 2020 Where to travel in 2020 with COLLETTE + EUROPE & RIVER CRUISE 0220PG01.indd 1 2/14/2020 1:07:03 PM
the lede Francois Baltus Languedoc, CEO, Martinique Tourism Authority; Muriel Wiltord, director of Americas, Martinique Tourism Authority; Ingrid Labeau, co- ordinator, Martinique Tourism Authority; Deborah Coffre, representative, Tourism Authority of the Islands of Guadeloupe; Dimitri Derigent, Martinique Tourism Authority; Patricia Azor, director, Tourism Authority of the Islands of Guadeloupe. CARIBBEAN VIBE, Welcome to Guadeloupe FRENCH FLAIR and Martinique ashley rochefort infrastructure, and European level health care. But the Isle of Flowers is really a would help them sell the destinations. “There are still a few people who say cultural destination. they’ve been to the other islands and I A Caribbean vibe with “It’s not just the beautiful beaches, want to try something different, but flying French flair, sister islands, palm trees, and nature, we have a lot is the issue because people from Toronto, of culture to share too,” explained no surprise, want a direct flight,” said Guadeloupe and Martinique, Francois. “A thriving arts scene, incred- Michelle Green, travel designer, Travel welcomed travel agents, ible architecture, gastronomy, and the Edge. “They’re both beautiful islands, a best rum in the world are really the little more laid-back and not as commer- partners and guests to the elements that make us different.” cialized as other Caribbean destinations, French Caribbean Sensations Part of the mission in visiting and I think a direct flight would make a Canada was to push Air Canada big impact on clients travelling there.” show in Toronto last week for direct flights from Toronto to Guadeloupe has an ambitious goal of at Hotel X. Martinique and Guadeloupe. The increasing Canadian visitors in 2020. Canadian market is growing with Air “Right now we have 29,000 passen- Celebrating two islands in one room, Canada and Air Transat, combined, gers from Montreal to Guadeloupe,” the tourist boards, along with suppliers adding 11,000 more seats in 2020. said Patricia Azor, director, Tourism like Club Med, Air Canada, Air Canada Currently, Ontarians must catch early Authority of the Islands of Guadeloupe. Vacations, and cruising partners were on connecting flight through Montreal. “But we want to see a 20% increase hand to provide information to agents Francois is hoping that will change in within the next year and industry event about these destinations that are grow- the next year or two, “we know already like this one will help us reach that goal.” ing in popularity. that Ontario is the second largest For agents interested in selling The CEO of the Martinique Tourism market in Canada for Martinique, Martinique and Guadeloupe, ACV Authority, Francois Baltus Languedoc, so it does make sense that we get a is offering two times the ACV & ME travelled from Martinique just to meet direct flight because there is a huge rewards points on any new package the agents in Toronto and tell them what potential in Ontario.” bookings made to Martinique and makes Martinique so special. He describes Travel agents in attendance echoed Guadeloupe between Feb. 12-28 for it as a worry-free destination – safe, solid the idea that a direct flight from Toronto travel through April 30. tc 2 travelcourier.ca | february 20, 2020 0220PG02-04.indd 2 2020-02-14 4:01:28 PM
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NEWS click here for digital extras G PREMIERES NEW AGENT about the target Journeys SPECIALIST PROGRAM traveller, including top travel interests and book- G Adventures has launched a new National ing preferences, to help Geographic Journeys Agent Specialist agents identify top pros- Program for Canadian travel agents. pects. The fourth chapter It is designed to enhance knowledge covers the new National and boost sales of small group trips Geographic Family offered in partnership with National Journeys itineraries, tar- Geographic Expeditions and is open for get customer and more. registration, with special incentives for The four modules can be agents who complete the course by the completed in one sitting, end of February. or in separate parts. The one-hour course, which is organ- while gaining insights into the core cus- Upon completion of the course, new- ized into four, learning modules, can tomers who are most likely to book. ly certified Journeys Specialists will be accessed from any desktop or mobile In part one, agents will gain a receive a personalized Journeys Specialist device at any time. It includes videos, deeper understanding of the National certificate and have access to tools and quizzes and a final test that will help Geographic and G Adventures partner- resources to help them sell National agents boost their product knowledge, ship, including its goals, background Geographic Journeys. Every Canadian and unique positioning in the market. agent that completes the course in Part two dives into details about the February will be entered to win $2,000 CARNIVAL SAYS ‘WELCOME culturally immersive experiences that set towards a National Geographic Journeys ABOARD’ TO AGENTS Journeys apart from other trips. with G Adventures trip. The third section provides research →w ww.journeysspecialist.com Travel agents should get their sea legs ready because they’ll have more chances to spend time onboard Carnival ships and transformed the shipboard prod- rooms and deck areas. Specially priced this year. uct. While tours will be focused on the seminars at sea provide agents an oppor- Carnival Cruise Line has increased the newest products – Carnival Panorama tunity to cruise and attend onboard number of ship tours by 25% to 200 – cov- in early 2020, Carnival Radiance in the training sessions while sailing as a guest ering all 27 ships in the fleet – and nearly summer and Mardi Gras in the fall – and experiencing shipboard activities, doubled seminar at sea sailings to 17. visits will be hosted on every ship. facilities and amenities. With the introduction of the totally Ship tours are offered free of charge Agents interested in taking a tour renovated Carnival Radiance this sum- and include lunch on board. They are or seminar should contact their Carni- mer, Carnival will wrap up a decade-long hosted by a Carnival business develop- val business development manager or US$2 billion fleet-enhancement program ment manager or director who conducts register at: that has touched every Carnival ship a guided tour of staterooms, public →w ww.GoCCL.com TRAVEL COURIER ® BaxterMedia$" #axter.edia$" CdnTravelPress Baxter.FEJB$" travelcourier.ca BAXTERMEDIA Edith Baxter, Editor-in-Chief ebaxter@baxter.net Earl Lince, Director of International Marketing elince@baxter.net Subscriptions: $60 – David McClung, President dmcclung@baxter.net Rodney Tugwell, Sales Manager rtugwell@baxter.net 1 year (Canada), plus Wendy McClung, Executive VP, Operations wmcclung@baxter.net Mitchell McClung, Account Executive mmcclung@baxter.net applicable taxes. $110 US – 1 year Robert Mowat, Executive Editor bobmowat@baxter.net Daniel McDonald, Classifieds dmcdonald@baxter.net (Foreign). 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COVER STORY Collette’s I f there’s one thing Collette has learned during its 102-year tenure as a travel provider, it’s that bigger isn’t necessar- bucket list ily better. That’s why a key focus for the Pawtucket, Rhode Island-headquartered com- pany is its small group Explorations product, where trip sizes range from 14-24 travellers, worthy trips opening the door to more intimate opportun- ities in a destination. Collette president Jaclyn Leibl-Cote says being able to cater to experiential experiences gives travel agents the potential to grow STORY BY ANN RUPPENSTEIN their client base. “There aren’t a lot of small group tour operators, barely any that are preferred or in the travel agent space – a lot of them are direct-to-con- sumer organizations that sell a lot. That’s a huge opportunity for travel agents to take market share from those direct-to-consumer companies and be able to see and have happy travellers who want to come back because it’s a great in-depth experi- ence,” she tells Travel Courier. “You can really find new customers that they can have as repeat customers who are going and doing this more experiential type of travel that they didn’t even realize existed.” Whether it’s walking through remote lush green jungles of Costa Rica or leading a dog sled team across the snowy landscape in Finland, the itineraries provide access to unique places and intimate experiences larger groups may not be able to access. 6 travelcourier.ca | february 20, 2020 0220PG06-09.indd 6 2/14/2020 11:51:33 AM
company that’s going to provide the service and the experience that they’re looking for.” In order to better sell the product, she says it’s important to know what sets Collette apart from the competition. Among the main differentiators is the consistency of the product. “A lot of times you have tour companies that can come in at a great price and show a very good prod- uct, but what you don’t realize is they may bookend their hotels,” she says. “The first hotel and the last hotel are going to be really ‘wow’ hotels, and they might go a little lower quality in the middle because what you’re going to remember is the beginning and the end. What we provide is definite consistency in the tour product.” “The exotic destinations are a likely match for that, but also people are looking for smaller groups in the guided travel space Another pillar is the value of the product offered. so expanding in Europe is definitely something that makes sense for us,” she adds. “On a 10-day itinerary, we average two options that people can purchase above and beyond that during As for the role of travel agents, she says they are the key to help free time – other tour companies average anywhere clients decipher all the available options and to match them with from six to 10 options to be sold and when you look what best suits their needs and interests. at the options that we’re selling, we include a lot of that stuff. It really is value for money.” “The Internet has been a great tool for people to have informa- tion at their fingertips, but it’s also too much information that Finally, she says they have continued to innovate in sometimes people don’t even know where the truth lies or it just the ways they create choice, flexibility and personal- becomes so consuming trying to figure out of all the 30 sites that ization on tour, including e-vouchers for Uber trips you looked at, what you then should do,” she says. “I think the on select itineraries to offer travellers the freedom to travel agent community helps to narrow the focus for consumers explore at their leisure. and travellers, wherever it is they’re looking to go to, whether it’s Europe, North America, South Pacific, and really understanding “Over 75% of our tour itineraries have what we call what is it that they’re looking to get out of a trip and then being choice on tour, where people can choose how they able to work with them and place them with the right travel continued on page 8 february 20, 2020 | travelcourier.ca 7 9 0220PG06-09.indd 7 2/14/2020 11:51:35 AM
continued from page 7 want to spend their mornings or their afternoon or their day,” she says. “This is just a hypothetical example, in Paris you could either do The Louvre or Versailles, it’s your choice. Some people may hate museums, and they don’t want to go, but you force them to.” SO, FOR CLIENTS READY TO JUMP INTO TRAVEL, HERE’S A LOOK AT WHERE TO TRAVEL IN 2020 WITH COLLETTE: Say bonjour to France “My pick is the Journey Through Southern France tour, part of our small group Explorations brand. I mean seriously: French wine, fine dining, truffle hunting and meandering through some of the greatest wine valleys and appellations in the world. This is a true sensory adventure! The Guggenheim of wine. I had the supreme pleasure of taking this tour last fall. My highlight had to be truffle hunting with celebrated chef Marc Larrue followed by lunch he made in his centuries-old home in the hills of Saint-Rémy-de- Provence. Nothing like it. Say no more. Mic-drop.” — Brett Walker, General Manager Canada, Collette “We’re seeing a significant trend in guests who are interested in France. It’s incredibly diverse in terms of the experiences that it offers from visiting Normandy, to relaxing on the beach, to taking part in the Bordeaux wine region. The history that it offers, eclectic options for food and wine, as well as its rise in popularity, make it a top destination for the upcoming year.” — Diana Ditto, Director of Product Design, Collette Walk like an Egyptian “I will be bit biased, as we did this tour last year, but Treasures of Egypt is one that continues to spark great interest and desire for many people, and it’s a must-see and -do. Travelling to Egypt was high on my list for many years. Our Collette itinerary and pace was excellent throughout the tour. Spending time at the Pyramids of Giza, then combining it with a four-night river cruise on the Nile and then visiting the Valleys of the Kings and Queens in Luxor made this tour spectacular. In addition, sailing to the oasis of Kitchener Island aboard a felucca (wooden sailboat) was also a high- light reel moment. I strongly believe we will continue to see signifi- cant growth with this destination in 2020, as Egypt is a remarkable country with a fascinating history and story that accompanies it.” — George Christakis, Head of Sales Canada, Collette region every 10 years, but that’s definitely a big theme we’re going to see this year. For me, I actually did the Feel the passion at play Oberammergau tour back in 1990, so I would defin- itely go back because it’s a great region for all the other “The big thing for this year, which has been in the making for years places that it goes to, as well as Oberammergau. It’s just is the Oberammergau Passion Play, so that happens every 10 years, a great part of the world.” and we sell a lot of that, so that’s been selling for the last couple of years. It’s not new in the sense that we participate and sell this — Jaclyn Leibl-Cote, President, Collette 8 travelcourier.ca | february 20, 2020 0220PG06-09.indd 8 2/14/2020 11:51:37 AM
Discover Costa Rica “Costa Rica continues to be a top destination for Canadian travel- lers who have a rich passion for nature, animals, and the jungle.” — Diana Ditto, Director of Product Design “Out of the Canadian market, small group travel is very strong. The tours that we have like Costa Rica and those destinations, you see a lot of the Canadian market that is interested in that small guided travel experience. So, we definitely see that out of there.” — Jaclyn Leibl-Cote, President, Collette Head Downunder Cross off a new destination “The recent bushfires in Australia were tragic, and the “We launched Russia for this year, we launched a new Patagonia impact on the natural landscape, wildlife and people tour product for this year, we have Egypt and Jordan that we can’t be understated. It was horrible to see what was launched for this year. Patagonia just looks breathtaking, and that happening, and selfishly, I can’t help but recall the tour is well paced. I just think that being there would be awesome. amazing time I had travelling Downunder. This was That or Russia. You know St. Petersburg in Moscow, I just think to my ultimate adventure. We need to encourage people be travelling by train and all of that would be pretty neat.” to travel to this incredible country. The great news is we have just come up with a new small group tour to — Jaclyn Leibl-Cote, President, Collette the South Pacific: Australia & New Zealand Uncovered. This tour is now on my Bucket List. Secondary visits are on the rise, whereby by travellers want to revisit places to take a deeper dive to connect and experience Agents’ Choice: more of the antiquities, culture and flavour of their favourite country.” Let the good times roll — Ron Lonsdale, Vice President of Canada, Collette with Collette As a primary sponsor of the 2020 Agents’ Choice Awards readership survey, presented by Canadian Travel Press, Travel Courier and PressToday, Collette is offering a delightful discovery tour through the sights, sounds, and tastes of “The Big Easy” on its six-day Spotlight to New Orleans tour for two. For a chance to win this prize – or others – simply take part in the Agents’ Choice Awards survey at travelpress.com/agentschoice. Closing date for voting in Agents’ Choice 2020 will be April 3. february 20, 2020 | travelcourier.ca 9 0220PG06-09.indd 9 2/14/2020 11:51:37 AM
DESTINATION | BRITAIN/EUROPE DISCOVER COPENHAGEN, SCANDINAVIA WITH TRANSAT Transat will bring Scandinavia and its legendary charms closer to Canadian travellers this summer with two direct flights per week out of Montreal to Copenhagen, along with a selection of guided tours, packages and cruises that accommodations are all taken care of. Do you have clients that are a little highlight Nordic splendours. The first package, Denmark’s more ambitious? Try the second package, Surrounded by the North Sea on one Highlights, focuses on Denmark’s cul- Capitals of the North, which lines up an side and the Baltic on the other, Scan- tural heritage with a stop at the sublime enchanting trio of urban expeditions. dinavia shines in the summertime. And, ARoS modern art museum in Aarhus, Guests can explore the Oslo fjord by one of the world’s great design capitals, and a chance to follow in the footsteps kayak, marvel at the underground art gal- Copenhagen is renowned for its waterways of Hans Christian Andersen in the lery of Stockholm’s subway, and indulge and green spaces, and as a place where town of Odense, the Little Mermaid in Nordic cuisine at Copenhagen’s hippest pedestrians and cyclists reign supreme. author’s picturesque birthplace. wine bars… all on the same trip. Transat packages include air tra- vel, transfers, accommodations and breakfasts, along with the Copenhagen DISCOVER A LOCAL WAY OF LIFE WITH DHTOUR Card, providing access to more than 80 top attractions. London and UK specialist DHTour is Cam in Cambridge. Travellers can also Also available is the 14-day Viking inviting travellers to venture off the visit a family-owned olive grove and Route in Denmark & Sweden guided tourist trail on a Blue Roads, small farm, while discovering Portugal, taste tour, including air travel, transfers, coach, tour – allowing guests to get to delicious wines in La Rioja in Northern accommodations, coach and ferry the heart of destinations with genuine Spain or discover local cheeses in the transport, and the services of an local experiences. heart of the French Alps. experienced guide. A small group tour is a less intru- Overnights are at traditional inns or Transat is also offering two multi-city sive way to travel with a more leisurely boutique hotels with many admissions packages lasting nine or 11 days. Each pace and offering more authentic and most meals included. A key ingredient features three destinations and zero cultural experiences. is the experienced tour leader who tells hassles for travellers; they’ll be free to DHTours’ “Secrets of Puglia” tour, stories and knows the best places to view explore the essentials of Scandinavia for instance, allows guests to browse the sunset or sample the local catch. Tours at their own pace, but with no wor- the stalls at Gallipoli’s famous fish vary from three to 13 nights in England, ries when it comes to planning, since market, while “Enchanting Eastern Scotland, Wales, Ireland, France, Tuscany, their itinerary, transportation and England” features punting on the River Sicily, Germany, Spain, Portugal, and more. LUXURIOUS LONDON 6 DAYS $ 3461 * Transfers, 5 nights accommodations, guided tour of “London’s Hidden Treasures”, Windsor, Oxford and London’s historic Pubs. Fast track ticket to the London Eye, tickets to & Juliet, breakfast daily and sightseeing tour of London. Call Toll Free 800 387 8850 or visit www.goway.com *Per person, twin. Taxes included. Land only, airfare not includedd. TICO#1543989. 3284 Yonge Street, Toronto, ON. 10 travelcourier.ca | february 20, 2020 0220PG10-11.indd 10 2020-02-14 4:28:38 PM
BRITAIN/EUROPE EUROPEAN TOURISM demonstrating the social and SECTOR DEFIES INCREASED cultural value in the region. GLOBAL RISKS Montenegro, Turkey and Lithuania registered According to the European Travel Com- double-digit increases mission’s (ETC) latest quarterly “European in tourist arrivals, while Tourism Trends and Prospects” report, Portugal, Serbia Slovakia Europe enjoyed a healthy 4% increase in and The Netherlands also tourist arrivals in 2019 compared to 2018. outperformed the average. While the rate of expansion was Montenegro’s 21% surge was slower than previous years across certain shored-up by greater con- individual destinations, the overall nectivity and infrastructure regional performance remains in positive investment, while Turkey (+14%) is set to (+10%) performance, while the recent territory. Increasing numbers of tourist invest heavily and diversify its tourism award of most “Accessible Tourist arrivals generate income and support promotion activities throughout 2020 Destination 2019” to Portugal (+7%) employment and investment in Europe, with the aim of increasing the volume reflects the country’s efforts to promote not only acting as a catalyst for economic and quality of tourists. Increased air accessible tourism. expansion, but also contributing to and connectivity has helped Lithuania’s Visa relaxation policies and bilateral business relations between destinations and source markets also continue to TRAFALGAR TEAMS UP WITH ‘1,000 PLACES’ AUTHOR be key factors in encouraging travel, particularly in Serbia (+7%). Trafalgar has introduced an exclusive and experiences we will share.” →https://etc-corporate.org/reports/ one departure trip with Global Brand Schultz is from Italian heritage and european-tourism-2019-trends- Ambassador and Author of the #1 New lived in Florence for three years, making prospects-q4-2019 York Times bestsellers 1,000 Places To her an expert on the land of “La Dolce See Before You Die, Patricia Schultz. Vita.” Also, with the launch of her new Taking place July 1-12, the 12-day deluxe edition of the bestselling travel discover the Trafalgar difference.” Italy and Sicily with Patricia Schultz book, 1,000 Places to See Before You Die, The trip starts in Venice on July custom-guided vacation will have Italy’s splendour is showcased. 1 and ends in Palermo on July 12. clients exploring Italy and Sicily like “We have been very fortunate to Highlights include a “Connect with never before. With limited spots up for have Patricia as our Global Brand Locals” experience where guests will grabs, agents are encouraged to secure Ambassador with her over 30 years of visit Maria Marano’s wine farm and their clients’ spots quickly. experience as a veteran travel journal- enjoy a guided walking tour of the “Italy and Sicily have always had ist and expert, and we are so thrilled estate and later enjoy homemade a special place in my heart, and this to be offering our guests this once in appetizers accompanied by local wine itinerary was specifically curated to a lifetime adventure with her,” says at a “Be My Guest” dinner. The trip connect with not only the destina- Wolf Paunic, president of Trafalgar and will conclude with a special “Farewell tions, but the people and cultures Costsaver Canada. “From our unforget- Dinner” with the Duke and Duchess of along the way,” says Schultz. “I feel very table ‘Be My Guest’ experience hosted at Palma in their elegant home in Palazzo honoured for the opportunity to be a vineyard on the slopes of Mount Etna Lanza Tomasi, an exclusive experience hosting such an immersive Trafalgar to the ‘Local Specialist’ excursions, available only on this departure. trip and look forward to the memories from Capri to Palermo, clients will →w ww.Trafalgar.com/en-ca 2319 Fairview Street, Suite 609, Burlington, ON, L7R 2E3 Save e 5%,, 10% % orr 15% Terms & Conditions: Tours are subject to availability. *Book by March 31 st, 2020. Valid on new bookings only. Please contact DHTour for the most up to date schedules, pricing, availability or to request brochure. on select tours & dates* Small Group Touring Europe, UK, and Asia february 20, 2020 | travelcourier.ca 11 0220PG10-11.indd 11 2020-02-14 4:28:18 PM
AIR Sarah Riches, director of commercial for Flair Airlines, commented, “Our mission is to make air travel accessible, afford- able and desirable for all. Eastern and Atlantic Canada have long been plagued by high airfares and FLAIR AIRLINES undesirable service. Simply put, they EXPANDS EAST have been paying too much for too little, and we believe it’s time for change.” fares between Toronto and Saint Flair Airlines reports its 2020 sum- In addition to their new Atlantic John from $79, including all taxes mer schedule will expand service routes, Flair has also relaunched service and fees (limited seats available for into Eastern and Atlantic Canada between Calgary and Kelowna. a limited time). starting in May. To celebrate their new summer The first new route commences New destinations include Ottawa, schedule and destinations, Flair is offer- service on April 16 between Calgary Saint John, NB, Charlottetown, PEI, ing introductory one-way fares between and Kelowna, followed by Toronto as well as a return to Halifax. Toronto and Ottawa starting at $59 and to Halifax on May 14, Ottawa on June 16, Charlottetown on June 26, and Saint John on June 25. AIRLINEPROS REPS AirlinePros Canada to oversee BSP Bookings are now available for TAG GUATEMALA co-ordination in Canada. the newly announced routes for Karl Müller, Canada director of booking until Oct. 24. AirlinePros Canada Inc. reports that AirlinePros, commented, “Central →w ww.flyflair.com TAG Guatemala is now an active America not only is a growing region member of BSP Canada. for FIT and tourism-related travel, but “TAG Airlines” has opted for mass ongoing bilateral business activities, and SWOOP ADDS PHOENIX e-plating, so that all fully IATA- the fact that Canada hosts a large immi- BOUND ROUTE FROM YWG registered travel organizations in grant diaspora from Central America Canada may start issuing tickets on will be of special interest to those that Swoop, Canada’s low-fare carrier and 5U e-stock. 5U can be booked in all require ongoing regional connections subsidiary of WestJet Airlines Ltd., major GDS systems such as Amadeus, once arriving in that region. TAG is now offering service to Phoenix- Sabre and Apollo. Guatemala operates a growing route Mesa Gateway Airport (AZA) from At this time, 5U is progressively network that is appealing, along with Winnipeg Richardson International introducing credit card acceptance offering accessible published airfares.” Airport (YWG). (VI/MC) forms of payment via GDS 5U maintains a diversified route It is Swoop’s first service to Ari- systems in Canada. This is in addi- network that connects Guatemala zona via Winnipeg. tion to standard “cash” transactions. with various destinations in Honduras, The new non-stop route operates Agents may claim 3% commission El Salvador, Mexico and Belize. twice weekly bringing Canadians to POS on 5U-operated flights with Agents that may require further the Phoenix/Mesa area. Flights will 5U-published fares. assistance can contact: tagairlines@air operate through April 23. TAG Airlines has appointed linepros.ca or kmuller@airlinepros.com. →w ww.FlySwoop.com SPECIALIZING IN: Complex Air Make More $$$ Round-the-World *PYJSL7HJPÄJ ON AIR TICKETS WITH NORTH AMERICA’S #1 Holiday Fares Complex Air Desk! Open-Jaw Complicated routings Groups of 10 or more Earn rewards with Book online at www.gowayair.com GowayAir or call 1-866-515-2874 TICO #1543989 12 travelcourier.ca | february 20, 2020 0220PG12.indd 12 2020-02-14 4:29:05 PM
DESTINATION | RIVER CRUISE UNIWORLD COMBINES CRUISE, LAND AND TRAIN FOR 2021 Uniworld Boutique River Cruise JANN ARDEN TO HOST Collection is introducing two new AVALON RIVER CRUISE itineraries incorporating cruise, land and train travel for 2021. Agents with clients who are fans of Jann In partnership with Golden Eagle Arden have a huge treat in store – next Luxury Trains, the two packages Uniworld’s new Cruise & Rail 2021 itiner- year the Canadian entertainer will will travel through Italy, Switzer-land, aries later this month. be hosting a special sailing of Avalon Austria and Slovenia. This offers clients The new itineraries include the Waterways’ Active & Discovery on the the opportunity to explore a variety of 14-day Cruise & Rail: Milan, Venice & Rhine cruise departing May 25, 2021. destinations across several countries the Swiss Alps that starts with a land As well as mingling with passengers, in one journey, portion in Milan, a round-trip cruise Arden will perform a private concert combining major from Venice and ends with a train trip on board and participate in a photo op and CD signing. cities with little- to Zurich; and a 12-day Cruise & Rail: Arden acted as godmother of the Avalon ship Tranquility II known destina- Venice & the Swiss Alps starting with a in 2015 and has hosted cruises in 2017 and 2019. tions. Agents will train trip from the Zurich to Venice and “The Avalon river cruise experience is beyond special,” she be able to start then a round-trip cruise. says. “I was able to take my mom a few years before she passed booking clients on →w ww.uniworld.com away and it’s a memory I will always hold so very dear. Avalon’s attention to detail on every level truly makes the experience ‘the trip of a lifetime.’ Of course the fact that I get to bring a few mem- bers of my band and do a concert is simply the cherry on top.” The eight-day trip starts with an overnight stay onboard the Avalon Expression in Amsterdam before sailing on to Nijmegen, Dusseldorf, Cologne, Koblenz/Rudesheim and Mainz, before disembarking in Frankfurt, Germany. The cruise will be onboard the 166-passenger Avalon Expression, which was launched in 2013. The majority of accommodation is in the company’s signature Panorama suites: 200-square-foot staterooms featuring marble bath- rooms, wall-to-wall windows which open over two metres ANCHOR YOURSELF AVALON wide, and window-facing beds – perfect for taking in the views of medieval towns and vineyards. The cruise is priced from $4,649 (excluding airfare), but travellers can save up to $600 per person if they book by to April 6 of this year. “We are so thrilled that Jann has chosen to sail with us Stop dreaming. Start saving. again,” says Stéphanie Bishop, managing director of Avalon’s parent company, the Globus family of brands, in Canada. Book by March 9, 2020! “Our guests always tell us how much they love the fun and informal atmosphere on board.” →w ww.avalonwaterways.ca FREE AIR from select Canadian cities + SAVE per couple $600 on select 2020 Avalon Europe river cruises* CRYSTAL RIVER CRUISES RELEASES 2022 ITINERARIES www.Agentlingo.ca | Reservations: 800.268.1639 Inside Sales: 888.268.1928 | canadiangroups@globusfamily.ca Crystal River Cruises is set to take guests on journeys of *For full terms & conditions, please visit Agentlingo.ca. cultural and historical discovery in 2022, exploring storybook 3280 Bloor St. W, Centre Tower, Suite 400, Toronto, ON M8X 2X3, TICO#1893755/50015835 villages, cosmopolitan international continued on page 14 february 20, 2020 | travelcourier.ca 13 0220PG13-14.indd 13 2020-02-14 4:32:22 PM
RIVER CRUISE continued from page 13 hubs, and towns hosting rare events and with careful thought given to decked in seasonal delights. the best ways to experience the Crystal Bach, Crystal Debussy, famous tulips in Holland; capital- Crystal Mahler and Crystal Ravel – izing on cooler July weather along all-suite, all-balcony sister ships – Dutch and Belgian waterways, will offer itineraries from seven to 10 when the crowds are calmer; the nights. Crystal River’s 2022 itineraries beautiful spectacle of seeing the are available for booking and published decennial Floriade International on crystalcruises.com. Horticultural Expo just outside Throughout the roster of 2022 voyages, of Amsterdam; and the rich Jewish and Southeast Europe” itinerary, featur- Crystal’s focus remains on the overall culinary cultures in select destinations. ing maiden ports Vidin, Bulgaria guest experience during their voyage, New in 2022 are a “Treasures of and Giurgiu, Romania, and a “Joyous Danube” holiday voyage round-trip from Vienna, highlighting the Christmas markets of the region. Every itinerary features at least two overnight stays – some as many as four – allowing guests to explore destina- tions in varying and ways and venture beyond the ports for greater discoveries. With more seven-night itineraries than ever – includ- ing roundtrip options from convenient air travel hubs Vienna and Amsterdam – many Crystal River Cruises’ 2022 sailings are also com- binable for longer vacations. Two May itineraries aboard Crystal Ravel, “Treasures of Southeast Europe” and ”Delightful Danube” can be combined for a 14-night voyage between Vilshofen and Giurgiu, while Crystal Bach’s July and August Elevating All-Inclusive “Dutch & Belgian Waterways” and either “Legendary Rhine” LUXURY RIVER CRUISING (westbound) or “Romantic Rhine” (eastbound) cruises can create five-country, to an entirely new level. 14-night voyages between Amsterdam and Basel. One-of-a-kind, award-winning ships | The most all-inclusive amenities Crystal’s pre- and post- Outstanding service | Delicious farm-to-table cuisine cruise Extended Land Programs expand Crystal FOR MORE INFORMATION OR TO BOOK, CALL 800-733-7820 vacations ashore with options OR VISIT US ONLINE AT WWW.UNIWORLD.COM. in Prague and Zurich show- casing the most fascinating points of culture and history. →w ww.crystalcruises.com 14 travelcourier.ca | february 20, 2020 0220PG13-14.indd 14 2020-02-14 4:34:00 PM
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AGENTS’ TAKE ON 'THE BIG EASY' 2020 CHOICE WITH COLLETTE READERSHIP SURVEY Vote for your favourite destinations, suppliers, brands, and services in 40+ categories for your chance to discover the delightful sights, sounds, and tastes of ‘The Big Easy’ on Collette’s six-day Spotlight to New Orleans tour for two. No one knows travel better than travel agents. Vote by April 3 at travelpress.com/agentschoice Voters will also be eligible to win one of four other fantastic prizes: ■ A $250 Visa gift card from Manulife ■ Uncover Roman monuments, Venetian canals, and Florentine artistry on this picture-perfect seven- #agentschoice day Italian Holiday tour for two from Trafalgar ■ One-week boutique river cruise by Uniworld for two on any European itinerary in 2020 ■ Roundtrip flight for two guests travelling to any WestJet destination 0220PG16.indd 18 AC2020_TC_sponsors_fullpage.indd 1 2/14/2020 3:18:41 2020-01-24 12:47:10 PMPM
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