Cluster Diagnostic Report Kannauj Attar & Essential Oil Cluster - (TCSP) Office of DC MSME, Ministry of MSME
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Cluster Diagnostic Report Kannauj Attar & Essential Oil Cluster Technology Cluster Manager Technology Centre Systems Program (TCSP) Office of DC MSME, Ministry of MSME September 18, 2019 CONFIDENTIAL Page 1
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Disclaimer This Report has been prepared as per engagement contract reference 21/DCMSME/TCSP/ CON/TCM/ 2016/TR with The Development Commissioner, MSME, Ministry of MSME dated 03rd December 2018 (the “Contract for Supplier Services”) Nothing in this report constitutes a valuation or legal advice. We have not verified the reliability or accuracy of any information obtained in the course of our work, other than in the limited circumstances set out in the Services Contract. This Report is for the benefit of The Development Commissioner, MSME, Ministry of MSME and the other parties that we have agreed in writing to treat as parties to the Services Contract (together “the Beneficiaries”).This Report has not been designed to be of benefit to anyone except The Development Commissioner, MSME, Ministry of MSME / Beneficiaries. In preparing this Report we have not taken into account the interests, needs or circumstances of anyone apart from The Development Commissioner, MSME, Ministry of MSME / Beneficiaries, even though we may have been aware that others might read this Report. We have prepared this report for the benefit of The Development Commissioner, MSME, Ministry of MSME / Beneficiaries alone. This Report is not suitable to be relied on by any party wishing to acquire rights against KPMG Advisory Services Pvt. Ltd. (other than The Development Commissioner, MSME, Ministry of MSME / the Beneficiaries) for any purpose or in any context. Any party other than The Development Commissioner, MSME, Ministry of MSME / the Beneficiaries that obtains access to this Report or a copy and chooses to rely on this Report (or any part of it) does so at its own risk. To the fullest extent permitted by law, KPMG Advisory Services Pvt. Ltd does not assume any responsibility and will not accept any liability in respect of this Report to any party other than The Development Commissioner, MSME, Ministry of MSME / the Beneficiaries. In particular, and without limiting the general statement above, since we have prepared this Report for the benefit of The Development Commissioner, MSME, Ministry of MSME / Beneficiaries alone, this Report has not been prepared for the benefit of any other local authority / Trust / etc. nor for any other person or organization who might have an interest in the matters discussed in this Report, including for example General Practitioners / those who work in the respective sector or those who provide goods or services to those who operate in the respective sector. Please note that the Services Contract makes this Report confidential between The Development Commissioner, MSME, Ministry of MSME/the Beneficiaries and us. It has been released to The Development Commissioner, MSME, Ministry of MSME/the Beneficiaries on the basis that it shall not be copied, referred to or disclosed, in whole or in part, without our prior written consent. Any disclosure of this Report beyond what is permitted under the Services Contract will prejudice substantially this firm’s commercial interests. A request for our consent to any such wider disclosure may result in our agreement to these disclosure restrictions being lifted in part. If The Development Commissioner, MSME, Ministry of MSME / the Beneficiaries receive[s] a request for disclosure of the product of our work or this Report under relevant laws and regulations, having regard to these actionable disclosure restrictions The Development Commissioner, MSME, Ministry of MSME / the Beneficiaries should let us know and should not make a disclosure in response to any such request without first consulting KPMG Advisory Services Pvt. Ltd and taking into account any representations that KPMG Advisory Services Pvt. Ltd might make. Page 2
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Acknowledgement We would like to express our sincere gratitude to MoMSME, o/o DCMSME and its officials for their involvement and valuable inputs during the preparation of this report on diagnostic study for Perfumery Cluster in Kannauj. We would like to express special thanks to Shri Ram Mohan Mishra, IAS, (Additional Secretary and DC-MSME) for his proactive support and guidance to the team during the entire process. We would also like to express our gratitude to Shri Piyush Srivastava (ADC), Shri Virinder Sharma (Director), Shri Sanjeev Chawla (Director), Shri R K Rai (Director), Dr. Sunil Kumar Newar (Deputy Director, TCSP), Shri B.M Saxena (Assistant Director, TCSP) and TCSP PMU Team for extending their support during the entire process. We would also like to thank Shri S.V. Shukla, Director, FFDC, Kannauj and his team of TC officials for their guidance and valuable inputs during this report. Revision History Version Issue Date Prepared by Reviewed by 1.0 01st July 2019 Ms. Shikha Sen Mr. K P Lal Mr. Rituraj Sharma 1.1 15th July 2019 Mr. K P Lal, Ms. Shikha Sen 22nd August Mr. Anshul Katyal Mr. K P Lal, 1.2 2019 Ms. Shikha Sen Mr. Rituraj Sharma 28th September 1.3 Mr. Rituraj Sharma Mr. S V Shukla 2019 11th September Mr. Anshul Katyal 2.0 Mr. Rituraj Sharma 2019 Ms. Shikha Sen Page 3
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Contents 1. Executive Summary 7 2. Introduction 8 3. Kannauj Attar and Essential Oil Industry 9 3.1 Manufacturing Process 10 4 Key Stakeholders and Institutional Framework 12 5 Approach and Methodology 14 6. Technology Centre – FFDC Overview 15 6.1 Production Process 16 6.2 Training Services 17 6.3 Design and Consultancy services 18 7. Overview of Kannauj Fragrance & Flavour Cluster 19 7.1 SWOT Analysis of Cluster 20 7.2 Cluster need assessment – Key Issues and Challenges 21 8. Recommendation 24 8.1 Training Division 24 8.2 Technology Upgradation 25 8.3 Process improvement 28 8.4 Other recommendation for cluster 29 8 Annexure 1: Detailed Listing of TC Challenges 31 8.1 Skills related Challenges 31 8.2 Standards for Attar Industry 31 8.3 Access to Technology 32 8.3 Poor Access to Information 32 8.4 Access to Market 33 8.5 Private Testing & Certification Facilities 33 8.6 Availability of Raw Materials 33 8.7 Limited Awareness about Environment, Health and Safety (EHS) 34 8.8 Regulatory Challenges 34 8.9 Solid Waste Management 34 10 Annexure 34 10.1Number of Stakeholders Contacted 34 10.2List of Stakeholders Contacted 35 Page 4
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj List of Figures Figure 2.1: Flavor and Fragrance Industry Supply Chain: Key Stakeholders ................................. 9 Figure 3.1: Apparatus for Attar Manufacturing ............................................................................. 10 Figure 3.2: Field Distillation Unit .................................................................................................. 11 Figure 3.3: Steam Distillation Unit ............................................................................................... 12 Figure 5.1: Integrated approach for mapping TC services with cluster requirements ................... 14 Figure 6.1: Divisions in FFDC ...................................................................................................... 16 Figure 6.2: TC Revenue V/s Recovery Rate ................................................................................ 16 Figure 6.1 : Map of Kannauj ........................................................................................................ 19 List of Table Table 2-1:Natural Raw Material Production – Indian Ranking (United Nations Data, 2017) ........... 9 Table 3-1: Cluster at glance ........................................................................................................ 10 Table 3-2: Attar Manufacturing Process ...................................................................................... 11 Table 4-1: Raw Materials and Sources ........................................................................................ 13 Table 4-2 : Types of Services provided by Private Testing Labs.................................................. 14 Table 6-1:Equipment utilization Rate ........................................................................................... 16 Table 6-2: Production Challeneges ............................................................................................. 17 Table 6-3: Laboratories in FFDC ................................................................................................. 18 Table 7-1: Attar Cluster Challenges ............................................................................................. 23 Table 7-2: Essential Oil Cluster Challenges................................................................................. 24 Table 8-1: Tentative Course Fee and Suggestive Technical Areas ............................................. 24 Table 8-2: Action plan for new trainings....................................................................................... 25 Table 8-3: Budget for New technology investment....................................................................... 28 Table 8-4: Action Plan for new technology and equipment .......................................................... 28 Table 8-5: Budget for process improvement ................................................................................ 29 Table 8-6: Action plan for process improvement and consulting services .................................... 29 Table 8-7: Action Plan for other cluster services ......................................................................... 31 Page 5
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Abbreviations BDS Business Development Services CAGR Compound Annual Growth Rate CCC Cluster Coordination Committee CCRAS Central Council for Research in Ayurvedic Sciences CFC Common Facility Centre CIMAP Central Institute of Medicinal & Aromatic Plants CIMPO Central Indian Medicinal Plants Organization CSIR Council of Scientific and Industrial Research EOAI Essential Oil Association of India APAI Attars & Perfumers Association of India FFAI Fragrance & Flavour Association of India FFDC Fragrance & Flavour Development Centre FMCG Fast-Moving Consumer Goods GI Geographical Indication IIM Indian Institute of Integrative Medicine IIP Indian Institute of Packaging ISO International Organization of Standards ICEO International Congress of Essential Oils MSME-DI Micro Small and Medium Enterprises - Development Institute NABARD National Bank for Agriculture and Rural Development NBRI The CSIR-National Botanical Research Institute NCE New Chemical Entities NSIC National Small Industries Corporation ODOP One District One Product SHG Self Help Groups SME Small and Medium Enterprises UPSIDC Uttar Pradesh State Industrial Development Corporation Ltd Page 6
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj 1. Executive Summary Kannauj, known as India’s perfumery capital has traditional fame for attar which is a product of art rather than science. Perfumes from Kannauj are sold in the domestic market and the international markets such as UK, USA, Australia, UAE, Saudi Arabia, Iran, Iraq, Singapore, France, Oman and Qatar. FFDC was set up in 1991 with the assistance from UN, central government and state government to bring about a change in the fragrance cluster in Kannauj, It was established with the purpose to serve the MSMEs and upgrade the skills of farmers in order to increase the yield of aromatic crops, improve the production process, file trademarks/patents and train MSME employees to increase efficiency and productivity. As a part of the TCM project, a detailed analysis of FFDC, Kannauj and fragrance and flavor industry was conducted to map TC infrastructure for production, training and consulting services to meet cluster requirements. Apart from getting a detailed understanding of the technology center, an extensive exercise was conducted to understand the prioritized product based clusters of Attar and Essential Oil to map existing TC services with the cluster requirements and accordingly suggest new opportunities of revenue generation for the TC Through this report, a detailed analysis of the technology center was conducted which focused on available infrastructure for production and testing, manufacturing process, manpower skill gap and training programs. During the analysis it was observed that in the last five years, agro promotion (cultivation of aromatic crops & primary distillation of EO), testing laboratory (sample analysis service), skill development & training have contributed to the maximum revenue of FFDC while other service offering have lagged behind. Some of the key observations during the study are as below: • FFDC can play a lead role in creating standardization of essential oils & attars and may develop fuel efficient technology for distillation. • Current capacity utilization is less than 50% in distillation/process unit. • Analytical sample size per month or year has not reached optimum utilization level of Gas Chromatography. A strategic approach is required to develop a business model to increase revenue of TC through this vertical. • FFDC should explore more in new sectors like aroma therapy & wellness and may undertake development of natural fragrance. The end users of these sectors are based out of metro cities, hence, extensive marketing approach is required to reach consumer base at these cities. • Quality analysis revenue model has potential for improvement. • Fragrance & Flavour demo creation lab being small in size does have limited space for training. Recommendations have been provided in the areas of process improvement, technological upgradation, new service offerings, and training programs as per the requirements of the cluster. Apart from mentioning various TC level interventions for improving service offering for the cluster, a number of luster level interventions have been mentioned that require ample support from other government organizations like MSME DI and DIC for proper implementation. Page 7
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj 2. Introduction Fragrances and Flavours (F&F) are significant constituents in food and cosmetics industry. They consist of varied ingredients including absolutes, oleoresins, isolates, attar, essential oils, aroma chemicals and special aroma ingredients. The developed countries have a mature flavor and fragrance market that forms an integral part of the home & personal care and food & beverages industries. Though India is at a nascent stage when it comes to penetration of flavor and fragrance finished products, the F&F ingredient manufacturing market in India is quite mature. However, increasing disposable income of the Indian masses and rural penetration of FMCG and F&B power houses, two consumption driven sectors, are providing the much needed boost to flavor. The global perfume market was valued around USD 39 billion in 2018, which is projected to touch about USD 48 billion by 2024, growing at a CAGR of 3.6%. The rapid shift in the lifestyle choices amongst the young generation has led to a steep increase in the demand for this industry. In addition to the changing lifestyle, increase in disposable income and rapid urbanization has created a high demand for the perfume Industry. Furthermore, several manufacturers offer high-quality products at affordable prices, in order to target the urban market, which has catalyzed the growth of the perfume industry across the globe. International players have taken several steps towards product packaging, by initiating fragrances in rollerballs and distinct bottle sprays. There exits an array of categories in the perfume market, out of which, female fragrances is ahead of all the other categories internationally and accounts for majority of the market share. Under the distribution channel, the market has further been segmented into departmental stores, online stores and supermarkets, to name a few. At present, the specialty stores hold the largest share. One of the most important factor is that the capital investment that is required for setting up a perfume manufacturing plant is relatively low, for any given new entrant. Furthermore, other significant factors that spur the demand for this segment are the rapid growth in urbanization, the population as well as advertising, which is an essential component. E-Commerce, in particular, has rapidly expanded at the global level and still holds an immense growth potential, especially in developing regions. This is one of the most crucial tools that the cluster can utilize to expand the business in the international market. Global perfume & fragrance manufacturers have found opportunities in India accruing to an estimated hike in demand of perfume & fragrance products, especially cosmetics and toiletries. Globally, countries like Brazil, United States, France, Germany and Russia are the forefront players of the perfume industry. At present, Brazil holds the majority of the global market share. The fragrance & flavor market in India is dominated by 4 global players that control more than 2/3rd market with remaining being occupied by around 1000 local Indian players. The growing demand in the Indian market and increasing acceptance of Indian F&F ingredients has further helped in making India a gateway to the South East Asian fragrance & flavor market. The key stakeholders that make up the flavor and fragrance value chain are; raw material suppliers, base ingredient manufacturers, blenders, and end consumer industries. Page 8
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Figure 2.1: Flavor and Fragrance Industry Supply Chain: Key Stakeholders Being one of the largest producers for some of the key natural resources like mint, ginger, chilly and pepper, spices, anise, fennel and coriander, lemongrass oil, nutmeg, mace and cardamom, eucalyptus oil, India has a strong presence in the raw material and base ingredient export market. Flavors and Fragrances are derived from these raw materials, both from natural as well as synthetic sources. Essential oils are extracted from the process of distillation while aroma chemicals are derived from petrochemical compounds or from different natural sources. Due to the low bargaining power of natural resource suppliers in the country, ingredient manufacturers relying on natural resources have an advantage of securing a consistent supply of raw materials with seasonality and variation in yield being one of the major challenges. The situation is not same for players relying on synthetic sources, with the market being occupied by only a few synthetic suppliers. Global Ranking Ingredient India Production MT Geographical Presence (production) Mint 1 32,000 Uttar Pradesh, Haryana, Punjab Ginger 1 703,000 Karnataka, Gujarat, North East Chilly & Pepper 1 1,299,000 All over the country Spices 1 1496,990 All over the country Andhra Pradesh, Tamil Nadu, Anise, Fennel 1 537,330 Karnataka, Rajasthan and and Coriander Madhya Pradesh Lemon Grass Oil 1 1000 Western India Nutmeg, Mace 3 18,070 Karnataka, Kerala, Tamil Nadu and Cardamom Eucalyptus Oil 3 1000 Kerala, Tamil Nadu Table 2-1:Natural Raw Material Production – Indian Ranking (United Nations Data, 2017) 3. Kannauj Attar and Essential Oil Industry Kannauj is globally known as the “perfume city of India” (also known as “Ittr Nagri”) popular for manufacturing of attr oils. The city has been known for natural attars from ages even before the Mughal Era. The estimated turnover of fragrance industry in Kannauj is expected to be around 400 Page 9
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Cr1 out of which 20% is catered through exports. Kannauj possess huge potential as the industry is directly linked with agriculture sector and is a hub for different crops like mint, pamarosa, lemongrass, citronella, sughanmanthri, mehandi, etc. Several other plants and herbs are imported from states such as Kerala, Rajasthan, Himachal Pradesh, Karnataka, Andhra Pradesh and North Eastern States. Rose water, various perfumes produced by using rose, jasmine and other flowers, mehandi paste, Principal Products Manufactured in the Cluster body jells, ayurvedic medicines, other fragrances and gulkand No. of functional units in the clusters About 375 units Turnover of the cluster Approx. 400 Cr. Value of exports from the clusters Approx. 20% Employment in cluster Approx.100,000 (Direct & Indirect) Table 3-1: Cluster at glance 3.1 Manufacturing Process 3.1.1 Attar Manufacturing Attar is manufactured by traditional method of “Deg and Bhapka” which is a kind of a hydro- distillation method. The distillation apparatus is divided into three main parts i.e. Deg (Still), Bhapka (Receiver), and Chonga (Condenser cum Connecting Pipe). The still and receiver are made up of cooper which are connected by a bamboo which serves the purpose of condensation. The bamboo is further wrapped by gunny bag to minimize the loss of heat through evaporation. The whole system is fixed on a furnace and directly heated by wood for distillation. Attar Manufacturing Process 1. Furnace made up of bricks 2. Deg (Still) with lid 3. Chonga 4. Bhapka (immersed in water) 5. Water tank Figure 3.1: Apparatus for Attar Manufacturing Phase-wise manufacturing procedure Phase Activity Description Preparation of In Deg plants material/flowers are submerged in water with the Phase 1 equipment and requisite amount of water. The lid is then sealed with an raw material amalgamation of cotton and clay. 1 Brief Industrial Report of Kannauj, MSME-DI Kanpur Page 10
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Bhapka is filled with base oil or carrier oil like sandalwood oil and sealed with cotton cloths strips and earthen clay. This bhapka is submerged in to small tank made up of bricks and concrete Deg and Bhapka are connected with the help of Chonga and sealed with cloth and earthen clay. The Deg is heated on to the wood as well as cow dung cakes. Cow dung cakes are required for monitoring the temperature. Under the boiling process of the raw material, there is a need to Heating and increase the pressure inside the Deg considerably. Given the Phase 2 condensation pressure to further seal the Deg Komani is used to seal the head. process Steam generated in Deg passes to receiver through Chonga. Attar is then obtained with the help of the condensation process into the Base Material, i.e., the Sandal Wood oil. The Chonga is the primary condenser tool. Bhapka has the capacity to hold over 5-10 kg of the base material. Bhapka's temperature is reduced inside a water tank for obtaining Attar Phase 3 Cooling process After 4-5 hours when the required quantity of vapor are condensed, then a wet cloth is rubbed all over the Bhapka to stall the distillation process and is replaced by another Bhapka. The Bhapka is then allowed to cool. Once the temperature of the mixtures have lowered, this mixture of water and oil is segregated by two possible methods: (a) Directly from the Bhapka through a hole at the bottom (b) By Phase 44 Separation pouring the mixture in an open trough. Process If the required concentration of attar is obtained, the final attar is stored in leather bottles also known as Kuppi, made of buffalo and camel leather. This process helps in removing the moisture from the Attar. Table 3-2: Attar Manufacturing Process 3.1.2 Essential Oil Manufacturing Field Distillation Process: It is used for bulk of aromatic crops like basil, mint, palmarosa, lemongrass, citronella etc. In this method, distillation unit is divided into three main parts i.e. still or tank made up by mild steel or stainless still, condenser and receiver cum separator also made up of stainless steel. The still is divided into two parts i.e. false bottom perforated grid and actual bottom. The perforated grid is settled on 1.6 to 1.8 feet or more height from the actual bottom, the space between actual and false bottom is filled by water. The material which is to be distilled is loaded on the perforated grid for Figure 3.2: Field Distillation Unit Page 11
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj distillation. During the operation of unit water level should be maintained at a specified level after every batch of distillation. Steam Distillation Process: In this process, essential oil is obtained by passing steam through material which is to be distilled. In this process, the steam is generated by boiler, which is connected by a pipe to the still or tank. The pressure of steam is controlled according to nature of plant material which is being distilled. The tank/still, condenser and receiver are made up of stainless steel. This process is comparatively costlier than hydro and hydro steam distillation. Basically this process is used for costly plant materials like sandal wood, nagarmotha, vetiver, etc. Figure 3.3: Steam Distillation Unit 4 Key Stakeholders and Institutional Framework Fragrance industry of Kannauj is very large and has a strong stakeholder and institutional framework. Interconnection of stakeholders makes strong bonding within the stakeholders which has helped in development of community as well as market for the manufacturers of attar and essential oil. Government Institutions: Government Institutions play a very important role in overall development of the fragrance and flavour industry. These institutions play an important role in influencing policy decisions and are responsible for execution and implementation of different central and state schemes and initiatives for last mile delivery of different benefits. Some of the major government institutions that have influence in Kannauj are: • Micro, Small and Medium Enterprises - Development Institute (MSME-DI) - the Institute strives to achieve its objective through a gamut of operations ranging from buyer-seller meets, vendor development program as well as organizing awareness and modernization programs • District Industries Centre (DIC) provides facility for UAM registration and operate One District One Product (ODOP) scheme to promote the local industry. • UP State Industrial Development Corporation Ltd. (UPSIDC) promotes industries by way of developing industrial infrastructure in the State and facilitating allotment of land to industries. • National Small Industries Corporation (NSIC) is the nodal agency under the Ministry of MSME for Performance & Credit Rating, Single Point Registration, MSME Databank, National SC-ST Hub, Raw Material Supply, Consultancy, Training, etc. Raw Material Suppliers: In fragrance industry, manufacturers have their own raw material suppliers due to high dependence on quality of raw material for achieving the required yield. Though most of the manufacturers procure raw materially, some even procure from others parts of the country such as Kerala, Tamil Nadu, Karnataka, Rajasthan, etc. For Deg and Bhapka, attar units depend on local market but field distillation units (for essential oils) take help from FFDC and big players for procurement. For storage purpose, some of the manufacturers have their own plastic bottle manufacturing units and some of them buy from local vendors. Some of the raw materials and their sources are mentioned below: S. No Source for Procurement Raw Materials 1. Hathras and Aligarh (UP) Rose 2. Mathura (UP) Khus 3. Ganjam (Odisha) Kewada Page 12
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj 4. Raebareli (UP) Mariegold 5. Kannauj Heena Table 4-1: Raw Materials and Sources Financers, Wholesalers and Retailers: Most of the manufacturing units are self-funded, except for buying raw materials, they opt for financing facilities from local banking institutions. For wholesale purchases, buyers contact suppliers directly over phone and place their orders. For retailing, Kannauj city market is pretty famous where different products are available as per the customer needs. Even chemicals /synthetic raw materials are procured from local retail shops. Industry Associations: Industry Associations play an important role in industrial development. It also helps in close coordination of units with Government and other stakeholders. To increase the knowledge and exchange of best practices, it occasionally organizes events and seminars at the local and the national level. Also helps to promote advancement in the knowledge of science and technology of essential oils and allied products. Important industry associations are: • Attar and Perfumes Association, Kannauj (APA) • Fragrances and Flavours Association of India, Mumbai (FFAI) • Essential Oil Association of India, Noida (EOAI) Business Development Service Providers: There are a number of business development services providers in the city of Kannauj that support farmers and small manufacturers by providing support on tax, accountancy and other similar services. Apart from these services providers, there are a limited number of technical consulting service providers that support manufacturers in providing technical support. Skilling Institutes: Fragrance and Flavour Development Center (FFDC) is multi skill training center that provides different short and long term training courses at Kannauj and other locations. Apart from FFDC Kannauj other institutions are as follows:- • National Botanical Research Institute (NBRI) is amongst one of the research institutes of the council of Scientific and Industrial Research, New Delhi. Provides information regarding plants and cultivation methods. • Central Institute of Medical & Aromatic Plants- CIMAP is equipped with state-of-the-art multidisciplinary laboratories, ultra-modern instrumentation facilities and scientific expertise in agriculture, genetics and plant breeding, molecular taxonomy, molecular and structural biology, plant biotechnology, biochemistry, microbiology, bio energy and chemical sciences, apart from development of herbal products. • Central Council of Research in Ayurveda and Sidha: It is an apex body in India for undertaking, coordinating, formulating, developing and promoting research on scientific lines in Ayurveda Sciences. • IIIM as an International Center of Excellence for natural products chemistry, chemical biology, pharmacology and bi-technology to discover new chemical entities (NCEs) as drugs for unmet medical needs and provide scientific rationale and validity to various Indian systems of medicine. • Indian Institute of Packaging: The institute is an autonomous body working under the administrative control of the Ministry of Commerce. The institute aims to make India a focal point for contemporary developments in art, science, technology and engineering, with respect to the field of packaging. Page 13
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Quality and Testing Service providers: There are 4 private laboratories which provide testing facilities to MSMEs in MSMEs. They charge low fees and provide quick facility which helps MSMEs in marketing of attar and essential oils. Few services provided by private laboratories are as follows: Services Provided by S.No. Type of Analysis Private Laboratories 1 Optical Rotation ✓ 2 Specific Gravity ✓ 3 Refractive Index ✓ 4 Solubility ✓ 5 Acid Value ✓ 6 Ester Value ✓ 7 GLC with major peak identification ✓ Detection of Poly-Ethylene Glycol by TLC only for 8 ✓ Sandal wood 9 GC-MS ✓ Table 4-2 : Types of Services provided by Private Testing Labs 5 Approach and Methodology A multi-tier approach was followed to cover all the details of the technology center and the cluster. As a part of this process, Technology Cluster Manager (TCM) team: Cluster Manager, Mr. Sanjeev Chaudhary and Support Consultant, Ms. Shikha Sen conducted desk review and in-person industry consultations for preparation of diagnostic study report (DSR) under the guidance of Cluster Development Expert. During the process of preparation of cluster diagnostic study, following steps were followed by the team to ensure that a successful study was undertaken. Technology and Process Analysis Training Assessment • Identify gaps in existing • Assess the existing training machines and technology in courses, faculty members, the TC placements and map them with • Assess the manufacturing cluster requirements process for complete various • Map and assess TC processes to job works for design, development and delivery of trainings Cluster Requirements Consulting and Testing • Identify key challenges in the Assessment cluster and map them with TC • Assess the testing facilities and offerings consulting services at FFDC Kannauj • Identify new technology, training • Identify new services/revenue and other programs that can be opportunities that can be taken up taken up by the TC to improve its FFDC as per cluster requirements positioning in the cluster Figure 5.1: Integrated approach for mapping TC services with cluster requirements Tier 1 – Gap Analysis of the Technology Center Step 1: Review of the Technology Center annual reports, training brochure and market insight reports. A secondary research was carried out to understand about the technology center and industry. Fragrance and Flavor experts conducted detailed discussion with the faculties and head of the departments of FFDC to get their input. Also review the available literatures and feedbacks about the TC. Page 14
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Step 2: Processing Unit and Training Floor Visits The Team visited all the processing plants, laboratories, farms and divisions of TC to understand the availability of physical infrastructure and working trend for the present services. These visits helped the experts to analyze TC’s position and standing in technology and manufacturing process with respect to the global best practices and upcoming technologies. Apart from these, qualitative and quantitative assessment was conducted to understand the other requirements of TC such as new infrastructure, staff skill set, SoPs for testing methods and new product, data management, status of equipment’s and infrastructure, curriculum development process, methods of training delivery, etc. Tier 2 – Analysis of the clusters Step 1: Desk Review of the Fragrance and Flavor footwear Industry Extensive primary and secondary research was conducted during desk review of the fragrance and flavor industry by the cluster team under the guidance of the cluster development expert. One to one interaction was conducted with stakeholders such manufacturers, buyers, sellers, government officials etc. to understand Kannauj industry ecosystem and identify their requirements which can help in overall growth of industry globally. During interaction, the dependency of industry on TC has also been taken in account for further opportunities. Step 2: Stakeholder Identification and Industry consultations To understand the business requirements, issues and challenges of the Kannauj industry and to map it with the TCs, stakeholder consultation with 40+ major cluster actors was conducted by the cluster team. The main focus of stakeholder consultation was to identify key challenges faced by the manufacturers and to suggest key interventions. As a part of these consultations, inputs were sought in terms of marketing, financing, manufacturing and training requirements across the value chain. Tier 3: Analysis and Recommendations Inputs and feedback received from the stakeholders were analyzed and discussed with TC representatives by the Support Consultant and the Cluster Development Expert and to recommend interventions for the identified challenges in all the clusters. 6. Technology Centre – FFDC Overview Fragrance and Flavour Development Centre, Kannauj (FFDC) is the only Government Institute for Fragrances and Flavours in India which was established by the Ministry of Micro, Small & Medium Enterprises in 1991 and was duly supported by the Government of UP in respect of land & building infrastructure. UNIDO provided all technological inputs (equipment, technical experts and training). The main objective is to serve, sustain and upgrade the status of farmers cultivating aromatic crops and the industrial sector engaged in distillation of aromatic oils and its value addition. FFDC has a mandate to make them competitive in domestic and global market. FFDC aims to serve as an interface between essential oil producers, Fragrance & Flavor producers and the R&D institutions. It also serves in the field of agro & chemical technology and quality assessment. The objective of FFDC is to serve, sustain and upgrade the status of farmers and industry engaged in the aromatic crop cultivation and its processing. It is helping the industry in adoption of agronomical practices and guidance on post-harvest technology, storage, packaging, sampling and marketing of products. It provides testing and quality control services for the raw materials and products through its laboratory. FFDC has two extension centres at Kanpur and Behrampur, Odisha. Page 15
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj FFDC broadly offers diversified set of services to industry and farmers. The services offered can be categorized into three service training and consultancy, processing & production and quality testing & certification. Divisions Activities Provides training in long term and short term training to enhance Training skills for Aroma industry Agro-Technology and Supply of seeds, consultancy to the farmers at their field, Kisan extension services Mela, Production and oil sales. Provides extraction technology for production of different class of Process Technology fragrance material and value addition services Fragrance and Flavor All types of fragrance and blending formulation are created. Development Bio Tech and Tissue This division works on tissue culture, molecular biology and Culture microbial technology of aromatic plants Quality Assessment and Undertakes different tests for fragrant material like oleoresin, Certification absolutes as per BIS standards and certified by NABL. Consultancy Provides suggestion and solutions for all type of divisions Figure 6.1: Divisions in FFDC 6.1 Production Process TC Revenue (INR lakh) and Recovery Rate FFDC has an inbuilt facility for production of aroma raw material, 432.32 426.68 essential oil, value addition of 404.67 essential oil and production of 370.18 335.18 herbal extracts. Available 266.67 essential oil processing unit is based on out- dated technology with in-consistent operational 108.66 96.5 97.13 99.56 108.01 101.32 activities. Some of the other non- functional units are Boiler, Thermic Fluid Heater and Cooling 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 Tower. These machines can be Revenue made functional by upgrading Figure 6.2: TC Revenue V/s Recovery Rate some parts and by undertaking regular maintenance. The present capacity utilization of infrastructure is as below: S.No. Units Probable days of utilization/year Utilization (%) 1. Solvent extraction unit 150 30% 2. Steam Distillation Unit 150 40% 3. Fractionation Unit 150 45% 4. Reaction unit 150 45% 5. Lab. Scale Units (Job 150 40% work/R& D) Table 6-1:Equipment utilization Rate The current production processes at FFDC have been categorized into the following areas and an analysis of each production process is represented below: Page 16
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Process Key Challenges • FDUs have to be upgraded with better condensation system to Production of Essential avoid escaping of low boiling components, especially in summer. Oils Also, direct steam sparging should be done instead of ‘batti’ & water distillation method. • FFDC has two units for fractionation with 250 litre capacity. Both the units have outdated reflux ratio divider, which are also faulty to operate. • The purity of the distillate depends on the level of high-vacuum, Production of value consistent heating medium, separation of the components in the added isolates/aroma column supported by the reflux ratio divider. essential oils • At large, all these controls are defective and these units are no more useful for commercial production. The thermic fluid heater is also non-operational. • The reaction unit vessel is good, however, there is a need to validate the condenser and pipelines. • The process plant in this section is currently not utilized mainly due to operational difficulty due to the outdated design. • There is an immediate need to replace 20 years old pipelines and electrical system. The steam boiler does not produce ‘dry steam’ but delivers only ‘super-heated water’ technically due to high Production of Herbal moisture, hence, this cannot cater to the specific production Extracts and Allied requirements. Products • While floral concrete can be produced, there is no facility for ‘concrete’ to ‘absolute’ conversion. Spray drier is an important equipment for final drying of herbal extracts, however the same is missing. Instant boiler is not operational and steam distillation unit needs complete overhaul. Table 6-2: Production Challeneges 6.2 Training Services FFDC has a developed training facilities with training programs on all aspects of essential oils, fragrances & flavours. It imparts training from FFDC as well as outside the campus. The center has launched a series of workshop-cum-training on aromatherapy, essential oils & aroma-chemicals to promote production & uses of pure essential oils and related products. The training center is well equipped with audio visual aids for conducting training programs with a sitting capacity of 45 trainees. In order to provide residential courses, it has trainee hostel for boys & girls as well as international trainee hostel. FFDC faculty members have been trained by international experts and it also has 194 faculties under the National Network of FFDC. The training division has organized trainings for government officials of MSME and at international level for countries such as Sri Lanka, Rwanda, and Egypt. Apart from training facilities, FFDC also provides consultancy services in the areas such as designing & installation of field distillation units, cultivation of aromatic crops, technical knowhow, designing and setting-up of laboratory/industrial units, project report preparation, development of fragrances & flavour, development of products using fragrances & flavours Page 17
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj 6.3 Design and Consultancy services Testing Lab as a service: The major service areas are testing, analyzing of aroma raw material. FFDC has four GC (Gas Chromatography) & one GCMS (Gas Chromatography Mass Spectra) instrument to do regular chemical and sample analysis. Testing Lab at FFDC is good enough for aromatic oils, with updated equipment and skilled personnel. Similar lab, which is operationally sustainable is required for Herbal Extracts too, with the main addition of HPLC (High Performance Liquid Chromatography) analyzer (with Photo Diode Array Detector), Atomic Absorption Spectra (for trace metal analysis) and Flash Chromatography. All division (essential oils, oleo resins, herbal extracts, and formulated fragrances) can share common testing lab for efficient deployment of skilled staff. This ‘instruments lab’ will also support product development section (Pilot Plant). Design and development services: Currently FFDC serves maximum 10 Clients per year on fragrance & flavor development. Approximately 20-25 new creations are developed per year as per consultancy requirement. As a specialized service offering floral waste utilization project for UP Government has been setup at Vrindavan. Consulting: FFDC provides consultancy services in the various areas such as designing & installation of field distillation units, cultivation of aromatic crops, designing and setting-up of laboratory/industries, project report preparation, development of fragrances & flavour, development of products using fragrances & flavours Fragrance & Flavour Development Division: The division undertakes creation of fragrances & flavour for all kinds of products and application of fragrance & flavour in end products including the aromatherapy blends. They also provide consultancy services, undertake research and study for extraction of new materials from natural sources in order to develop new fragrances/flavours. The size of the fragrance lab is too small, multiple tasks are not available at a time. The division is equipped with three laboratories: Laboratory Facilities available ▪ Around 200 fragrant raw materials, like natural Fragrance Laboratory essential oils, isolates, resinoids and aroma-chemicals ▪ Equipment and apparatus for fragrance creation. ▪ Around 300 flavour grade chemicals, natural essential Flavour Laboratory oils, oleoresins and isolates ▪ Equipment & apparatus for creating flavours. ▪ Equipped with homogeniser, stirrer, sieve, shaker, pulveriser, agarbatti/dhoopbatti manufacturing machine Application Development ▪ The laboratory is also equipped with soxhlet and Laboratory clevenger apparatus for extraction of oil and concrete from aroma bearing materials. Table 6-3: Laboratories in FFDC Strengths Weakness Opportunities Threats Only govt. institution Locational Potential to Digital / On-line serving in the niche Disadvantage, become a SCENT training. field of Fragrance & Out dated Technology HUB. Not recognized Flavor with NABL technology, HUB will cater as Regulatory accredited Lab Lack of critical F&F body. facility. functioning Development, Continuous infrastructure Innovation, change in Page 18
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Strengths Weakness Opportunities Threats Huge Land bank Lack of exposure to Process process with access to latest trends in Engineering and technology and multiple Govt. Fragrance & Quality for both F&F trends. Technical Centers Flavour. domestic and Non- availability across India Poor revenue International of Skilled Man model. Market. power for both Most of the courses Potential to short & long are certified become a term. regulatory body in Rapid climate . near term by change impact regulating un- on essential oil. organized sector No Industrial as driving force to Cluster is ensure complete depending on Safety & Quality FFDC. in Process and Major Product. dependence on Advanced training single source institute in ASIA (MCX) for for Fragrance & analytical Flavour sample Development revenue. 7. Overview of Kannauj Fragrance & Flavour Cluster Kannauj district is located in the Kanpur division and its north border touches the Farrukhabad district. The total geographical area of Kannauj is 3129.2 sq.km. Kannauj being one of the biggest Flavour and Fragrance cluster in the region produces attar and essential oils such as rose, jasmine, marigold, saffron, mehndi, ayurveda medicine, gulkand & other fragrances. Most of these units are traditional attar units, fairly old with less efficient process and technology in terms of yields (essential oil), fuel efficiency, operation cycle time and quality consistency. Kannauj is the hub for attar and essential oils manufacturers. Around 375 units for attar and essential oils are located in Kannauj in Makarandnagar Industrial Area and Mini Industrial Estate at Chhibramau. For detailed survey of cluster requirements, two product based clusters have been selected in Kannauj: Attar cluster and Essential oils cluster Attar is the major product in Kannauj that contributes around 57% of total cluster revenue whereas, essential oil stands at 43 %. Units in Kannauj also produce incense stick that is manufactured using the waste that is left once the attar and essential oils are manufactured - thus giving the industry a tag similar to Zero Waste Industry. Majority of the firms (59%) are proprietorship, 31% are partnerships and remaining 10 % are Pvt. Ltd. Figure 7.1 : Map of Kannauj Page 19
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Attar Manufacturing Cluster Attar manufacturing cluster comprises of about 250 micro, small and medium enterprises. During interactions, it has been observed that all units are using traditional methods and have limited focus on sophisticated production systems. In most of the units, bio fuel is used for heating purpose which can be substituted by a more environmentally efficient gas based system. The production output/batch size depends on the size of the order which is produced in batches of 5 to 10 kg. Attar industry is highly dependent on the usage in pan masala and tobacco based products which contributes to more than 90% of total revenue of Attar Manufacturing units. Attar manufacturing units mostly procure raw materials locally. Essential Oil Manufacturing Cluster In Kannauj, there are about 125 essential oil manufacturing units that are involved in manufacturing through natural and synthetic based raw materials. Essential Oil manufacturers also manufacture edible oil of cloves, cardamom, saffron, etc. 50% of the units procure raw material locally and remaining procure it from other states. Most of the manufacturers use primitive technologies to produce essential oils. The waste remains after extraction of oil are used in making agarbatti, hawan samgri and dhoop batti. Usage of waste material requires proper waste management system to reuse this material economically and generating additional revenue. Essential Oils include a large class of volatile odoriferous oils of vegetable origin that give plants their characteristic odour and often other properties. These are obtained from various parts of the plants (as flowers, leaves, bark, seeds, fruits etc.) by steam distillation, expression, or extraction and are usually mixtures of compounds (as aldehydes, esters, Alcohols, ketones etc.), and are used often in fragrances, flavors, and pharmaceutical preparations. Essential oils often vary in specifications of their content and odour profile as they are influenced by geo-climatic conditions and variety of planting materials. 7.1 SWOT Analysis of Cluster Strengths Opportunities Kannauj has GI tag Raw Material Slow entry of competitors Easy availability of raw material Increase in outreach training programs Infrastructure and Government funded skill Good rail and road connectivity with development programs can create different major markets like Kanpur and professionally trained manpower Delhi. Good transportation ecosystem Technology and connectivity with National Highways Adoption of improved process & Technology technology, equipment Presence of unique product which is Undertaking R&D for process & manufactured in Kannauj only technology improvements Availability of National level institute in the Access to Market form of FFDC, Kannauj Demand in global market is very high. Access to Market Ease of accessing market local, national and international Good possibilities of exports as already there is good amount of export from the cluster Weaknesses Threats Page 20
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Limited awareness of importance of GI tag Government schemes and initiatives to promote the local industry Ban on use of base material of sandalwood in North India – no alternate material available, mainly using chemical combination for the same, therefore, Sudden policy changes resulting in to products are losing their niche tag decline in demand, i.e. ban on gutka Poor collective efficiency of the firm due to products non-cooperation and absence of joint Low cost from competing countries like actions China. Poor use of government schemes and Changes in Policy especially on the use finance resulting into limited expansion of the of energy and environment perspective business Many big firms moving from the cluster Absence of quality standards in the cluster due to limited scope for expansion, poor No social capital in the cluster due infrastructure and non-availability of therefore, no joint actions necessary inputs especially essential oil. Workforce Access to Market 99% workforce is unskilled Other countries market is globally very Technology strong like Bulgaria, Grass etc. Limited awareness about advanced No diversification in market manufacturing technologies Limited awareness about EHS compliances and norms Access to Market Only depend on pan masala industry Absence of retail market 7.2 Cluster need assessment – Key Issues and Challenges The focus of the cluster diagnostic report is on identifying the key challenges across Fragrance & Flavour value chain. For this purpose, the team conducted one to one discussion and interaction with different stakeholders including MSMEs, technical experts, associations, financial institutions and business development service providers. Based on the interactions with Industry units across clusters it was observed that challenges faced by different types of units are different. The challenges identified in these clusters were mapped with TC offerings and accordingly potential areas of improvements in the TC were identified to increase collaboration between the TC and cluster Attar Cluster Cluster Description of the Cluster TC Offerings that TC service offerings –Cluster Challenges Challenge can mitigate applicability cluster challenges ▪ Most of the workers are not formally trained – About 90% of the units have employed unskilled ▪ There is a requirement for workforce Yes Up skilling of advanced courses on ▪ No formal capacity building (Activities to be workforce equipment handling in the initiatives have been taken offered) cluster. at the cluster level ▪ Limited training offerings in productivity enhancement & quality control Page 21
Technology Cluster Manager: TCSP Cluster Diagnostic Kannauj Cluster Description of the Cluster TC Offerings that TC service offerings –Cluster Challenges Challenge can mitigate applicability cluster challenges ▪ No BIS quality standards exist for Attar ▪ TC can support the local Yes industry in development of Standards for ▪ Low export orders or repeat (Activities to be standards for Attar Industry Attar Industry orders due to limited focus on quality and adherence offered) ▪ FFDC is member of BIS and to International Standards can ask for assistance. ▪ As FFDC is the only institute in the region providing practical and theoretical exposure on new technologies, it is essential for FFDC to adopt new technologies. The existing ▪ Outdated technologies and Yes equipment in FFDC is Access to conventional production (Activities to be outdated and require Technology techniques are used for offered) upgradation preparing Attar ▪ Limited machinery in FFDC for innovation in Attar manufacturing ▪ Upgradation of man power skill is required for creating new formulation and maintenance of machines. ▪ FFDC conducts periodic ▪ Limited awareness about activities to create awareness Government Schemes & about different government Initiatives Yes Access to offerings ▪ No compendium like (Activities to be Information ▪ FFDC is also planning to set Directory of Manufacturers’ offered) up an ED cell for supporting and Business Development units in getting required Services support from the cluster ▪ Dependence on ▪ Exhibition has been wholesalers and traders for planned in coming month reaching to new markets by FFDC . ▪ High competition due to low ▪ To increase the awareness level of product about packaging a differentiation. workshop was conducted ▪ Direct export orders are by FFDC. limited ▪ Other aspect are not ▪ Inadequate Marketing applicable on TC. Promotion and Industry Yes Access to Interactions (Activities to be Market ▪ No Buyers-Seller Meets, offered) and Participation in Trade Fairs ▪ No export development programs ▪ Limited interventions in packaging ▪ High competition from Synthetic manufacturers for supply for base ingredients Page 22
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